# Page 3 | Eventbrite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Eventbrite the right Event Management solution for you? Explore 5774 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/114949/Eventbrite/reviews

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Eventbrite

4.6 (5774)

[View alternatives](https://www.capterra.com/p/114949/Eventbrite/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Page 3 - Reviews of Eventbrite

## Showing most helpful reviews

Showing 51-75 of 5774 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marco G.  
Journaliste  
Online Media  
Used the software for: 2+ years

### "Excellent outil facile d’utilisation "

April 26, 2026

5.0

Outil puissant et super quand on débute dans l’organisation d’événements, la génération de billets et l’automatisation des processus de remboursement facilite grandement la gestion

Pros

Excellent outil qui permet de connaître le nombre de personne qui prennent des billets et d’avoir une vue d’ensemble sur son organisation événementielle

Cons

À contrario je trouve dommage que certaines fonctionnalités me limitent ou soient inexistantes comme le rappel automatique de l’événement

Review Source

AO

Aidan O.  
Magician  
Entertainment  
Used the software for: 2+ years

### "A fantastic ticketing platform!"

February 22, 2026

5.0

It's natural discoverability is fantastic and I often sell 10-20% of my tickets just by listing a portion of tickets on the platform - no marketing needed. I'll never not list event tickets on there!

Pros

It's incredibly easy to use and rather than charging for usage, it's simple based on the way they can either absorb or pass on fees to customers. It's slick and I've never experienced any issues with the platform - maybe the occasional slow-page load but nothing detrimental.

Cons

The fees are a little higher than ideal, but since that is somewhat expected from ticket buyers it's not the end of the world.

Review Source

EL

Elyse L.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Eventbrite- Overall easy to use and accessible for everyone"

April 8, 2025

5.0

I have used Eventbrite to find events in my area, to share and post events that I am hosting, and to procure tickets for events.

Pros

You have a variety of options for tickets. You can offer free tickets, or tickets at cost, or VIP tickets. The type of ticket is only limited to your creativity.

Cons

Sometimes, when you search for a certain type of event, such as a conference, the options it shows you for conferences are not conferences. The same happens with workshops.

Review Source

RB

Regina B.  
Owner  
Events Services  
Used the software for: 2+ years

### "Keep up with your event sales "

December 19, 2025

5.0

My overall experience with Eventbrite is great! I love the easy check in option when guests arrive and I can see how much money has come in to pay for the event.

Pros

What I like most about Eventbrite is that it is easy to use. I can upload flyers, find locations by map, and process payments to keep my orders in one place.,

Cons

What I like least about Eventbrite is that it doesn’t cash out daily. You are charged a fee when you cash out early.

Review Source

LA

Laura A.  
Guest Experience Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "How makes ticketing easy for guests and staff."

July 30, 2025

5.0

It helped us move out of the world of messy spreadsheets and lists by hand. Now check-ins take just seconds, and guests receive their tickets immediately, no confusion, no delays at the gate.

Pros

I really love how easy it is to create an event, create different ticket types, and check people in. It’s very user friendly and eliminates the back and forth we used to have with phone reservations.

Cons

The reporting dashboard can feel a bit limiting at times, especially when I want to understand guest trends across many events.

Review Source

VR

Verified Reviewer  
Consultant  
Entertainment  
Used the software for: 2+ years

### "Eventbrite make event more bright everyday"

November 16, 2025

5.0

My overall experience with Eventbrite is great. I've used the platform for various activities including extra curricular events, virtual guest speaker and much more.

Pros

For the value for money, customer support, ease of use, email notifications, email, having no bugs and issues, I've never use the student and class management service so I can't speak to it.

Cons

For the value for money, customer support, ease of use, email notifications, email, having no bugs and issues. What I appreciate least about Eventbrite is the 25 max invite.

Review Source

JL

Jürgen L.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Eventbrite - nie wieder!"

June 6, 2025

1.0

Wir waren über Jahre zufriedener Kunde. Leider hat sich der Support sehr verschlechter. Die Stornoregelung und der Kostenersatz von fehlgeschlagenen Transaktionen ist leider sehr schlecht. Kunden mussten teilweise mehr als 10 Monate auf ihr Geld warten und bekamen das auch nur da über Monate viele male Nachgefragt wurde.

Pros

Wir haben Eventbrite sehr lange benutzt da wir schon seit der Vorgängerversion Kunde waren. Leider wurde Eventbrite dann verkauft...

Cons

Eventbrite wurde seit dem Verkauf von Jahr zu Jahr schlechter. Als dann auch noch die Kosten zu steigen begannen mussten wir zu einem anderen Anbieter wechseln.

Alternatives considered

[Tickethome](https://www.capterra.com/p/203056/Tickethome/)

Reason for choosing Eventbrite

Wir sind von Eventbrite zu Tickethome gewechselt!

Review Source

PD

Patricia D.  
Loan servicing specialist  
Financial Services  
Used the software for: 6-12 months

### "My favorite event application."

January 19, 2026

5.0

Overall love the site and shows all the upcoming events and prices. I always look forward to seeing the future events so I can plan way in advance.

Pros

I loved how user friendly it is and how it presents the upcoming events. I would have never known wine dinners were being held at my favorite local restaurant. It shows the menu and price per person with the option of buying through the site instead of the restaurant.

Cons

Sometimes the site takes awhile to load on my phone. Not sure if it is the site or my phone that is a few years old.

Review Source

SW

Shannon W.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy peasy!"

March 19, 2026

4.0

Very good, especially now that Ive used it for several years. Easy and handy. Most people ordering their tickets have done it effortlessly.

Pros

Easy to use. There was an adjustment with the new payment system a few years ago - but all is good now 😊

Cons

Keeping up with the new program additions, changes, etc ! 😬 Seems like theres always something new - although i get it!

Review Source

VR

Verified Reviewer  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "SKO + EVENTBRITE"

February 3, 2026

5.0

I will say the app is very simple but effective. Very easy to use and great on mobile for our events.

Pros

I like how is very easy to use, we used it for our SKO in america and it was great to understanding the itinerary.

Cons

I don't think that there is anything I didn't like about eventbrite. it was a super good experience with the tool

Review Source

KW

Keith W.  
Director  
Arts and Crafts  
Used the software for: 1-2 years

### "Global Platform but not for Local Events??"

May 7, 2026

4.0

Okay but not the best for a small, rather niche business. It is easy to get lost on a global platform like Eventbrite, and again the payment terms were prohibitive.

Pros

I liked the status of Eventbrite as a recognised platform for booking events - very much the go-to page. Easy to use and navigate for putting up workshops and events.

Cons

The payment terms were too long as far as I was concerned. As a small business cash flow was not supported by the delay in payments that were only made five days after the delivery of the event.

Review Source

LC

Laura C.  
Office Manager  
Child Day Care Services  
Used the software for: 1-2 years

### "Simple to use"

May 22, 2025

5.0

Overall, I have had positive experiences while using Eventbrite. I have found it simple to purchase tickets to events, easy to add to my phone wallet, and easy to reach out to event coordinators if needed.

Pros

What I like most about Eventbrite is that it is simple as a user to browse numerous events, to filter those events, and to purchase tickets.

Cons

What I like least about Eventbrite is that it seems easy for businesses to enter incorrect information without noticing, and that sometimes the event information can be limited.

Review Source

EC

Ella C.  
Marketing Manager  
Cosmetics  
Used the software for: 2+ years

### "Administrative Workload Removed"

February 24, 2026

5.0

Pros

Eventbrite is the most efficient way to create a seamless experience for both the consumer and the publisher. Payment is made simple by using clear boxes to fill along with safe and secure payment options. Customer support could not be more helpful making the product as a whole better value than competitors. All issues are resolved quickly and the process from start to finish is made easy. Highly recommend this product for any event including conferences.

Cons

All aspects of Eventbrite are suitable for every event attended and hosted. It takes the stress out of any planning removing all administrative workload.

Review Source

aB

ashley B.  
project manager  
Music  
Used the software for: 2+ years

### "great for purchasers, not for organizers."

April 30, 2025

2.0

easy to set up, but not a great experience as far as customer service goes.

Pros

user friendliness to the ticket purchasers. familiarity of their branding.

Cons

they had a major glitch on the back end that ruined all of our reporting.

Alternatives considered

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

Reason for choosing Eventbrite

brand awareness and promise of a better experience.

Switched from

[Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)

customer service and pricing, amongst many other customization issues.

Review Source

KW

Kate W.  
Office Manager  
Sports  
Used the software for: 1-2 years

### "Slick and easy to use!"

April 25, 2026

4.0

I've found Eventbrite to be slick, reliable and a convenient tool for managing our sports events. It’s user friendly which is great when delegating responsibility and does a great job of handling registrations and ticketing making my life easier!

Pros

Eventbrite is really easy to use and makes setting up and promoting events simple which is good for us as we only run simple soccer camps. I appreciate how you can manage tickets, track attendees, and share your event all in one place. It's a respected platform so customers trust it which is a bonus for us.

Cons

As with everything when you are a small business fees can add up, especially for paid events, and some customization options are limited. It can also feel a bit basic if you want more control over the event page design which is a nice to have but not necessarily vital for us.

Review Source

CJU

Chiamaka Juliet U.  
Case manager  
Civic & Social Organization  
Used the software for: 2+ years

### "Go to for events booking and search"

November 3, 2025

5.0

Pros

Eventbite makes it easy for me to see what events are coming up and make payment. I love that they send me emails on events recommendation also tailored to my needs.

Cons

I will really like if they can reduce the events to ones tailored preference and also some events are more expensive on event bite.

Review Source

VR

Verified Reviewer  
Analyst  
Financial Services  
Used the software for: 2+ years

### "Simple Event Management with Reliable Tools"

April 16, 2026

5.0

Pros

Easy to use, great for managing events, and smooth payment processing. Email tools and attendee tracking work well.

Cons

Fees can feel high, and some customisation options are limited. Occasional bugs appear during busy events.

Review Source

EN

Enrique N.  
Founder  
Consumer Services  
Used the software for: 1-2 years

### "Great platform overall"

October 7, 2025

4.0

Eventbrite is a great platform overall, with a few areas that could be improved. It has been an incredibly reliable platform for discovering and organizing events. As both an attendee and occasional organizer, I’ve found the interface intuitive, the ticketing process smooth, and the event discovery features very helpful.

Pros

It’s user-friendly, especially for attendees—registering, getting reminders, and accessing tickets is very easy. As an organizer, I appreciate the event dashboard, customizable registration forms, and automated email updates.

Cons

However, I’ve occasionally encountered delays in customer support or limitations in customizing certain aspects of event pages. For more complex or recurring events, some features feel a bit rigid. Still, it's a solid choice for most needs and continues to improve.

Review Source

MP

Marissa P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Comprehensive Data "

November 7, 2025

3.0

I enjoyed using it for the events we had at the time. They were small enough that it was easy to manage through eventbrite. We were able to have different pricing on our tickets. I like the sales data provide. We were able to see where customers lived gender age and when peak time.for ticket sales was allowing us to adjust prices for those leak times offering discounts.

Pros

Able to sell tickets at varied prices and cross promote events on social media. Having the option to pay for advertising to event brite customers.

Cons

All the fees day of the event ticket sales were a challenge as they don't offer a physical payment system. We could only accept cash.

Alternatives considered

[TicketSpice](https://www.capterra.com/p/146463/TicketSpice/)

Reason for choosing Eventbrite

At the time eventbrite was the cheapest option.

Review Source

IH

Inbal H.  
Manager  
Events Services  
Used the software for: 2+ years

### "Trusted and easy to use platform "

February 12, 2026

5.0

The platform is user friendly and anyone can easily create events. Even if they are not tech savvy it’s really easy to use

Pros

Most people know and trust that platform. It’s super easy to use and you can do both free or paid events tickets

Cons

When a customer is buying a ticket, at the end, after he is done paying there is an extra screen to fill with the phone number, and sometimes people miss this screen and they think they were done with the order. I think this screen should show up before.

Review Source

BN

Belle N.  
Patient Care Coordinator  
Mental Health Care  
Used the software for: 2+ years

### "Great for Planning Events!"

April 15, 2026

5.0

Overall I enjoy using Eventbrite. It is simple to use for both the administers and the users. It is perfect for planning events!

Pros

I love how easy it is to use this app. The format makes it easy to post events, keep track of stats, and is customizable!

Cons

What I like the least about Eventbrite is that the service fee per ticket it on the higher side. Definitely something to keep in mind when planning your event and going over the budget

Review Source

SS

Subhobrata S.  
Co Founder and Lead- Client Success  
Management Consulting  
Used the software for: 1-2 years

### "Easy, advanced and super intuitive event ticketing platform "

May 23, 2025

5.0

Great platform for small event organizers. We have used this multiple times for free and paid networking events and it works seamlessly every time

Pros

It's very easy to create events on the platform. Fantastic application for small event organizers. You can get started for free and commissions are much lower than what other ticketing websites would charge. You have professional looking tickets with QR codes that you can scan on your app for allowing entry.

Cons

It's a standalone platform, not something that can be integrated with a ticketing engine and can distribute inventory across multiple ticketing websitesm

Switched from

[Townscript](https://www.capterra.com/p/178380/Townscript/)

This is a much better platform in terms of features and usability

Review Source

BL

Bianca L.  
Accountant  
Entertainment  
Used the software for: 2+ years

### "Affordable software for events management "

April 13, 2025

5.0

I have been Eventbrite product user for a while now and what i can say, the software is worth it. The software has eased events management from hosting to ticket management. Although we have not fully integrate the software with our other systems, integration capabilities of the product are amazing.

Pros

I like customer services of the product, they are awesome due to their timely response and professionalism. The software is also super easy to set up. The other thing that i like about the software is its seamless ticketing processes events planning.

Cons

I have not experienced downsides when using Eventbrite. The software has served its purpose. I highly recommend it.

Review Source

VR

Verified Reviewer  
IT Support Analyst  
Retail  
Used the software for: 2+ years

### "And Now Your Main Event"

August 26, 2025

5.0

Big events and smaller events use Eventbrite for a reason. It's as scalable as you need it to be, but very user friendly for both hosts and patrons.

Pros

Event set up is very easy, even for smaller promotions and organizations. It has easy to use templates to help market the event effectively. We were able to notify and market to our followers to build awareness to them and to groups beyond.

Cons

After learning the basics, it's always a good idea for your admin to dig into the details of the finer points in the preferences. Even little tweaks can improve the experience for both attendees and for promoters.

Review Source

VR

Verified Reviewer  
Owner, LCSW  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Okay but high fees"

November 6, 2025

3.0

While it was a good product to sell tickets on my website, I prefer to use Humanitix where the fees go to good causes.

Pros

Being able to sell tickets on my own website with ease as well as creating own images and copy for the event.

Cons

I don't like all of the fees even though you can pass them on to the buyer. They seem high. I found Humanitix where the fees go to good causes.

Review Source

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