--- title: "O2B Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about O2B Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/114954/O2B/" page_type: "product" language: "en" --- # O2B Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) O2B ## What is O2B? No other Subscription Billing software comes close in features, functionality, or experience in the industry ## What is O2B used for? [Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for O2B?[Manage this product listing](https://www.g2.com/products/chikpea-o2b/claim_requests/new?auto=true) ## O2B Overview Updated September 2026 AI summary O2B offers cloud-based billing and invoicing tools designed for businesses of all sizes, covering functions such as payment processing, customizable invoices, contact management, and time and expense tracking. Its capabilities extend to debt collection, order management, and recurring billing, while an available API supports integration with other systems. O2B can be deployed across web and desktop platforms, including Windows, Mac, and Linux. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### O2B 5.0 (1) VS. [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $25000 per user, per month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (4,880) Value For Money 0.0 (0) Value For Money 4.8 (3,726) Customer Service 0.0 (0) Customer Service 4.7 (4,013) ## O2B alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (717)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about O2B Overview ### What company size and specific industries is O2B built for? O2B is designed for telecom and non-telecom businesses that manage advanced orders, dynamic one-time or recurring billing, and subscription-based services. It also fits organizations already using Salesforce, including companies of various sizes that need order and billing management across these sectors. Features and Usability ### What are the key features of O2B? O2B includes accounting and order management features, plus order processing, payment processing, subscription management, and tracking. It also offers API access, a contact database, customizable invoices, invoice history, a self-service portal, and time and expense tracking for billing and customer record management. Integrations ### Which third-party tools and platforms does O2B integrate with? O2B integrates with Salesforce Sales Cloud. Getting Started and Support ### What customer support options does O2B offer? O2B provides 24/7 live rep support. No reviewer feedback on support experience is available here, so only the listed channel can be confirmed. Customers seeking help can rely on continuous access to a live representative for assistance at any hour. ## Features AI summary Based on 16,388 Billing and Invoicing reviews According to Capterra reviewers, these are the billing and invoicing features buyers prioritize most when evaluating a solution: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) O2B includes other billing and invoicing capabilities that reviewers also consider important, including **Payment Processing** (**52%**) and **Invoice History** (**44%**). Together, these features help businesses handle incoming payments more efficiently, keep a clear record of past invoices, and give teams better visibility into billing activity for day-to-day financial tracking. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. API Application programming interface that allows for integration with other systems/databases Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customizable Invoices Invoices that can be tailored according to company's branding, payment terms and personalized information Invoice History Store and view prior invoices for each account/client Order Management Manage and track customer orders for goods, investments, or any other purchases O2B 12 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - API: Application programming interface that allows for integration with other systems/databases - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Invoice History: Store and view prior invoices for each account/client - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Payment Processing: Accept, record, and reconcile financial transactions - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $25,000 ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MW matt W. ### "Outstanding Billing Solution with Outstanding Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 May 29, 2010 O2B has provided us with the complete billing solution that we were in desperate need of. The team at ChikPea worked with us from day one by listening to and evaluating our needs as a business and then actually customizing their application to meet our specific business requirements. They have been very thorough and responsive to any and all questions we have had and always resolved any issues or concerns in a very prompt manner. O2B has delivered an outstanding product combined with outstanding service. Highly recommended to any company in need of a better billing solution. Pros The O2B application will allow us to expand our business and grow immensely by being able to support customized rates/service plans/invoices/payment schedules that other billing solutions simply could not provide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.