# AuctionWorx Enterprise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AuctionWorx Enterprise the right Auction solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/114997/AuctionWorx-Enterprise/reviews --- AuctionWorx Enterprise 4.9 (34) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 10th, 2026 # Reviews of AuctionWorx Enterprise Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews DW Dana W OwnerRanching, Self-employedUsed the software for: Less than 6 months. “The auction function does everything I need and the customer service at Auction Worx is stellar!“ January 22, 2021 Gv G-J v DirectorComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “It requires quite a beefy Windows server to run, which does add to the operational cost of the product.“ August 5, 2021 BM Bryan M 20894 Cosworth Ter.Consumer Goods, 2 - 10 employeesUsed the software for: 6-12 months. “I am not a software engineer, and your support staff, \[SENSITIVE CONTENT HIDDEN\] in particular who I deal with on a daily basis, is always very responsible and very courteous when I have questions or need assistance. “ June 12, 2020 ## Showing most helpful reviews Showing 1-25 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Shaa M. Systems Administrator Financial Services Used the software for: 2+ years ### "Great enterprise grade auction software" March 20, 2019 5.0 We were looking for and alternative to public auction sites that charge huge fees for selling our vehicles. AuctionWorx allowed us to save literally thousands of dollars in fees by bringing the process in house. Pros Ease of use and setup are fantastic. Everything you could want in an enterprise grade online auction software is here. If you are looking for a place to get away from the big E or just a great private auction software, this one is for you. Things it has that we needed and love: registered users with custom fields, User email verification, auto email notifications, reserve amounts, buy it now, quick bids, feedback system, restricted sellers, payment system integrations, categories, featured items, TOS.. OK you get the idea, it has it ALL. Their documentation is very comprehensive with a step by step process that gets you going quickly. Upgrades are just as easy. I was able to perform an upgrade of the system in about 15 minutes, all of which was well documented. Customer service has been great. I have only had to reach out twice and they where prompt to resolve my issue. Cons It wasn't free, and it didn't install itself? Seriously, you get what you pay for so if you invest in this product you will NOT regret it. Review Source JC Jim C. CEO Airlines/Aviation Used the software for: 2+ years ### "Great team and the product is simple to use. " May 22, 2025 5.0 A++++, bought a second system from them for another business. Team always answers the phone if I need assistance, good genuine people,. Pros Top 3 for me: Great Customer Service, Simple to use Platform and it works as it should meaning - what you purchase is what you get. Cons No complaints, I've used there software for going on 6 years, I've worked with their teams and even requested modification which they helped me with. Excellent product and people. Alternatives considered [Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/) Reason for choosing AuctionWorx Enterprise Simplicity and the platform met what I was looking for. Review Source Michael H. Co-Founder | Creative Director Marketing and Advertising Used the software for: 6-12 months ### "Robust, but extremely complex to setup and use" April 27, 2019 4.0 We've assisted clients in setting up and running AuctionWorx for their auction websites. Pros Out of the box, AuctionWorx comes full packed with payment processing, a huge amount of settings, and a decent front-end + back-end. Their support is also A1, and will help you with everything from getting the software installed, map your domains, and assistance with configuring the software in order to go live. All of our support tickets were answered and addressed within a few hours. Cons AuctionWorx is quite difficult to deploy on a server, and has some pretty strict server requirements. Chances are, you won't be able to set this up on your own hosting provider of choice, so you'll be stuck rolling with their hosting plan. Once you're set up, you'll also find that unlike other solutions on the market, there's no real theme or extension/plugin market, so customization and extending the base software is either extremely complex or just not possible at all. Given the cost and complexity of AuctionWorx, it's hard to justify setting it up and using it for your eCommerce platform given the number of easier to use solutions available. Review Source MR Miguel R. Owner Retail Used the software for: Less than 6 months ### "Amazing Company!" September 8, 2023 5.0 Excellent! Pros the customer service and attention to detail. my liaison, Steve, really takes the time to listen to my issues and is prompt at getting it fixed or answered. Cons nothing, although there is room for improvement, one in the format of photos I can upload, and two on the number of settings available for first time html users. Reason for choosing AuctionWorx Enterprise better fit. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) ease of use, and better fit for my business model. Review Source DW David W. Owner Business Supplies and Equipment Used the software for: Less than 6 months ### "2nd Supply Corp Review Auctionworx Software" March 13, 2020 5.0 Excellent sales, service, and support throughout the entire process thus far. This is a top of the line company! Pros Ease of use. Efficiency. Design. No Fees. Cons Wish there were more accounting features for consignors and consignments however, I was told there will be more in the software upgrades coming later this year. Alternatives considered [Auction Mobility Auction Software](https://www.capterra.com/p/170810/White-Labeled-Auction-Software/) Reason for choosing AuctionWorx Enterprise Initially I liked the design of the software. The demo of the software led me to the purchase. I researched and received demo versions of several online auction software from various companies, ran trial auctions for each, experimented, tinkered, and learned the software prior to making my decision. In other words I was an informed customer. From the front end, to the back end, to the functionality, price, and ongoing fee structure of the software, Auctionworx was in my opinion the best solution hands down. Review Source SS SUMIT S. COO Information Technology and Services Used the software for: 2+ years ### "Secure, Reliable and Scalable Auction Platform" May 26, 2025 5.0 We (Artesian Software Technologies) develop custom auction software and websites for clients in various industries, and during one of our projects, we came across AuctionWorx Enterprise. We decided to purchase a license and integrate it as the base for the solution. It turned out to be a great decision as it accelerated our development timeline significantly. Our team could focus on tailoring features for the client instead of building auction mechanics from scratch. If you're a business looking to launch a robust auction platform, or even another dev agency like us, AuctionWorx is a solid starting point. It handles the auction core well, so you can focus on building what makes your product unique. Pros The best thing about AuctionWorx Enterprise is how developer friendly it is. The architecture is clean and well-documented, which made it easy to build on top of. The admin panel is powerful, and the out-of-the-box functionality covers a lot of core auction features user management, bidding types, product listing, etc. which saved us a ton of time during development. It also scales well, which is a big plus for clients with growing user bases. RainWorx support is lightning fast. I could confidently say that they have the best support team in the world. Being built using Microsoft technologies, it is highly secure platform. Cons The out of the box front-end/UI is not that modern. But the good part is it is highly customizable, and we can give it any look that we want. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Quick Bid](https://www.capterra.com/p/2037/Quick-Bid/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing AuctionWorx Enterprise Safe, Secure and reliable auction software. Review Source CR Chris R. Director Retail Used the software for: 2+ years ### "AuctionWorx Enterprise is a fabulous platform " July 18, 2025 5.0 I Sell Antique Cricket Books , I know friends that buy and sell the same books so the platform is perfect for us to all get together to buy and sell off each other, it is easy to register on, easy to use and all customers and sellers think it is great for our community. Pros Easy to set up Very Customisable from the admin panel (no charge) Easy to bespoke if needed User Friendly Many Photos can be uploaded Customers and Vendors can interact smoothly Payments are easy to use. Moth end reporting is useful Easy to bid and buy and sell Cons We are UK and the site is USA , other wise i do not have much bad to say about the website , Review Source LN Lani N. Owner Internet Used the software for: 1-2 years ### "The only option for auction software!" June 11, 2025 5.0 Fantastic, easy, worthwhile. They should be designing all software. Things would be a lot easier. They are amazing and think of everything and keep it simple to operate. Pros This is the easiest auction software to just jump into and start using. We were able to get started right away. The customer service is above and beyond fantastic. Could not have done it any better. Cons We really don't have any complaints. We were always given immediate help if we needed it and the team was great about taking suggestions for future upgrades. I'm not a technical genius and the Auctionworx team made it really easy to navigate something I haven't done before. Review Source MC Mark C. Marketing Consultant Marketing and Advertising Used the software for: Less than 6 months ### "Rock-solid product and outstanding support" April 10, 2019 5.0 We are developing a customized online auctions platform for very high value luxury items. We could not find any off the shelf platform suitable for this, so I spent almost one month evaluating nearly 40 companies before settling on Auctionworx. The majority of alternatives were either geared toward the bottom of the market i.e. mediocre eBay clones, OR if designed for high-end applications such as real estate, antiques or vintage cars they came with an equally high-end subscription price in some cases 10X the price of Auctionworx. Also accompanied by arrogant, unhelpful sales and support staff - you know, the types of people that are incapable of giving you straight answers to straight questions. The Rainworx team has been a breath of fresh air and they are a delight to work with. Pros The experience from beginning to end has been exceptional, from pre-sales to developer support. The core product is extremely well designed and behaves exactly as you would expect it to with absolutely no surprises. But is also designed to be customized to suite unique auction requirements. The documentation for developers is clear and comprehensive. But best of all, the support team has been amazingly responsive, providing clear actionable answers whenever we needed guidance. Cons Really can't fault the product in any way. As I understand it their hosting plans are limited to servers located in the US only. It would be nice if they offered a hosting plan on Azure and AWS for international companies that prefer not have to host it themselves. Review Source VR Verified Reviewer Owner Internet Used the software for: 6-12 months ### "Dont waste your time with cheaper solutions" September 7, 2018 5.0 Overall support is decent albeit couple days sometimes. For set up this was fine but for an mergency may prove difficult. You get what you pay for and this is one of the best solutons out ther. Pros This solution is simple and easy to use and allows for customization. Dont worry about the confinements and fees of other auction sites. Crate your own t easily integrate into your own marketing needs and website. Cons I would like to be able to categorize products and then mass edit them. Or search for an option and then mass edit as well. Review Source MB Mike B. Web Guy Used the software for: ### "Very Happy Customer!" October 31, 2013 5.0 It's been a real pleasure working with the Rainworx team. Software is feature packed and stable. We've done some very heavy customizing to the software and they've supported us every step of the way. From support with the code, to server support to answering questions, helping us customize - they've been fast and helpful. I would definitely recommend them, and would choose their company again. A++! Review Source CJ Curt J. CTO Used the software for: ### "Awesome!" January 23, 2014 5.0 We've been working with RainWorx AuctionWorx for almost two years now. The product is great, easy to use, easy to enhance, and very flexible. Their support is top notch! Review Source SN Saurabh N. Partner Computer Software Used the software for: 2+ years ### "Secure, Scalable and Reliable Platform" July 11, 2024 5.0 Support from RainWorx has been outstanding and the platform is extremely stable and scalable. At Systenics, we are premium partners for AuctionWorx and have helped several clients customize, migrate, deploy, and extend the platform beyond our imagination. We would recommend AuctionWorx as a dependable long-term solution for your auction needs. Pros We help global customers of diverse sizes customize AuctionWorx Enterprise. From small UI changes to large integrations with various 3rd party CRM, SMS Gatways, Payment Gateways, Accounting software's. AuctionWorx has been a stable and scalable solution for our clients. With Zero complaints once correctly customized and deployed! Its the best platform for Auctions - period! At Systenics, we also provide several products built on top of AuctionWrox platform like mobile app, Live Auctions, Excell Plug-In and AI generated descriptions - these products extend the reach and features of the product greatly. Hosting AuctionWorx on Azure cloud allows for greater scalability and reliability of the platform. Cons No Plug-In architecture, so migrations and customizations are not as simple as wordpress plug-n-play. Review Source RE Rachel E. Owner Consumer Goods Used the software for: 6-12 months ### "AuctionWorx Enterprise, top notch!" July 22, 2021 4.0 Pros The entire thing is the best program I’m found! It handles everything for my auctions and sales. All I have to do is add my listings and it handles the rest. Love this software! Cons There isn’t anything I dislike about this software. Review Source JA Jill A. Director of Consumer Finance Automotive Used the software for: 2+ years ### "Top Notch Solution with minimal expense and expertise required." September 27, 2023 5.0 We actually have been utilizing the software for 8 years and have had minimal need to reach for support or assistance, which is remarkable in today's world. We recently connected to add a second site for employees only and again the response, service and support was Top Notch. Pros The ease of utilization to both set up and function daily aligned with the outstanding support team makes this software and support top notch. Cons I have no comments for this section as there is "nothing" we don't like. Reason for choosing AuctionWorx Enterprise The minimal research we completed 8 years ago lead us to this software for a solution and as a company we are extremely pleased with the outcome. Review Source CV Christina V. Facilitator Entertainment Used the software for: 6-12 months ### "Gene Simmons Company AuctionWorx Review" December 18, 2023 5.0 I love the program and the staff. My only criticism is the lack of marketing to our bidders. Pros First and foremost, the level of customer service has been second to none. That is almost unheard of in today's world. Cons The lack of marketing tools within the system itself. No way to remind bidders and watchers of upcoming Auction end dates, no email blast with the system, etc. Our bidders are even asking for this! Reason for choosing AuctionWorx Enterprise By far, their stellar customer service on every level thus far. Review Source Response from RainWorx Software March 21, 2025 We have version that includes the features you are describing - sending marketing emails, bidder reminders of auctions closing soon, and daily watch list reminders. We will reach out to get you upgraded! BM Bryan M. 20894 Cosworth Ter. Consumer Goods Used the software for: 6-12 months ### "Outstanding Customer Support by \[SENSITIVE CONTENT HIDDEN\] (and all support staff\_" June 12, 2020 4.0 I have had the software for less than a year, and have only recently began using it to conduct auctions for my business. I am becoming more familiar with the product and appreciating it more. I can see me having a very long-term relationship with the product. Pros I like the idea of being able to allow third-party sellers to use the site. I also like the idea of being able to own the software and customize it to my needs. I also LOVE the support I get with the product. I am not a software engineer, and your support staff, \[SENSITIVE CONTENT HIDDEN\] in particular who I deal with on a daily basis, is always very responsible and very courteous when I have questions or need assistance. Top notch! Cons I have used several online auction platforms and am familiar with the best and worst of all of them. AuctionWorx has some features I would like to see, such as the ability to identify consignors (other than the seller), and generate consignor settlement reports. Review Source GV G-J V. Director Computer Software Used the software for: Less than 6 months ### "Mature, full-featured product" August 5, 2021 5.0 Very satisfied. This is a great product that I can strongly recommend to anyone that requires a customizable online auction system. Pros AuctionWorx has excellent documentation for deployment, which went without a hitch. The software is mature, and after our 6th event auction we have never come across a bug. The user interface is clean and effective, and the customisability right from the administrative back-end is great. Cons It requires quite a beefy Windows server to run, which does add to the operational cost of the product. Review Source DP Deborah P. Partner Used the software for: ### "Superb, Friendly, Super Helpful" November 26, 2015 5.0 Having trawled the internet for some type of auction software, we came upon Rainworx site, which looked the most professional and the most appropriate for what we needed. Yes, it does cost a bit to set up - however I would say it has been worth every penny. Steve, who is our guy in the States, has been amazing - any email we send is replied to in a couple of days at the latest - but usually the same day (given the time difference) - anything we need doing, programming wise, is done as fast as they can do it (which is pretty fast!). They are always at the other end of the phone if we need them, although for us with the time difference, email works well. They are also continually upgrading the site, which is great. Once you have the site, you can of course get your own programmers in, however, for us, Rainworx is doing everything we need them to. Of course, there are some things we would like to be able to change ourselves, occasionally, but they are minor. If you have experience of other auction sites, then the Rainworx site is fairly straightforward/easy to use. The CMS system, once you get your head round it, is logical and enables you to change base prices, logos, categories etc. Some html knowledge could be of use too, but usually what you need is easy to find online. So to conclude - they are amazing, we can't rate them highly enough and they are always so helpful. Personally, I wish we could keep them for ourselves, but that wouldn't be fair! x Review Source EB Eivind B. Owner Retail Used the software for: 6-12 months ### "THE platform to build your auction house on" September 24, 2016 5.0 The software is sophisticated while still being easy to understand. AuctionWorx helped me understand front-end developing thanks to the great documentation and support you get from RainWorx. Simply put: If you're serious about starting a professional online auction house, there's no need to look further. Pros It is simple to understand, yet highly flexible and customizable. Cons \- Currently no feature that lets you mass-edit your categories and products. - Needs more built-in features and options for payment and invoicing. Review Source MF Mark F. Used the software for: ### "Excellent" August 28, 2014 5.0 When I was first trying to start my business, ART55.co.uk, I used a rival companies software that was around the £700 mark and the site never launched. The software just wasn't good enough. So I went to Rainworx, yeah it is one of the most expensive out there... but you get what you pay for. I knew nothing about websites and how they ran, but the software is user friendly for someone setting up a website. It has a lot of different types of auctions, which is really good. It is mobile phone friendly. The admin area is easy to use, self explanatory in most cases. For the customer it is a good looking site, simple, user friendly.... and that is exactly what I needed. After purchase, the Rainworx team were exceptionally helpful. I dealt with Briana the majority of the time and she was really patient with me. Like I said I knew nothing about the basics, and she never patronised me about my knowledge, she helped me as much as possible. They helped me with slight changes to the site so that it helped my site help my customers. I honestly don't have any cons to be honest. It was good that they were American, as I am from England, there was no language barrier. I genuinely can't rate them higher and strongly recommend them. Review Source JR John R. owner/founder Ranching Used the software for: Less than 6 months ### "The tech support knows the program!" March 16, 2023 5.0 Pros So far, It seems like it will work well. Cons I would prefer bidding increments to be lower, 0.25 cents would be great. Reason for choosing AuctionWorx Enterprise It was suggested to me. Review Source DW Dana W. Owner Ranching Used the software for: Less than 6 months ### "Amazing Customer Service" January 22, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] has been phenomenal in helping me set up my account and get my site up and running. Pros The auction function does everything I need and the customer service at Auction Worx is stellar! Cons No cons, the process was easy to follow and the price was reasonable. Reason for choosing AuctionWorx Enterprise I chose Auction Worx because I was able to speak to a rep and have a live tour of the system. Review Source RW Raymond W. Owner Used the software for: ### "AuctionWorx Customer Review" July 25, 2013 5.0 After searching for months for the right online auction software for a new business we ended up going with AuctionWorx developed by the folks over at RainWorx based upon a demo of their software and its affordable price. The software is well built with all the right features and options you need to run an online auction business. A good UI with great customization options to fine-tune the site to meet your needs. The code can be a bit complex if looking to implement your own customizations, but RainWorx has a good developer's guide to support your own designs. Having been a customer for four months now, the best aspect we've learned about our purchase is the support by RainWorx themselves. I would rate myself as a challenging customer and asked for support multiple times in the short time frame and Steve of RainWorx was patient, responsive and helpful. I am very happy we went with RainWorx and look forward to working with them further as our business grows. Review Source VR Verified Reviewer Web Content Manager Marketing and Advertising Used the software for: 2+ years ### "Well Thought Out" March 6, 2019 5.0 Exceptional. Rainworx provides both a quality product AND world class customer support. Pros This software makes running your own auctions EASY while looking good. We operate a very specialized use of auction software, and the new Rainxworx Events Edition does everything we need out of the box. We like how extensive the options are for customizing your auctions. Cons We have no complaints, everything works as expected. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.