# Attendance Counts Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Attendance Counts Software - reviews, pricing plans, popular comparisons to other Attendance Tracking products and more.

Source: https://www.capterra.com/p/115248/Attendance-Counts

---

# 

 Attendance Counts Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Attendance Counts

## What is Attendance Counts?

The attendance tracking solution for ADP "Workforce Now". Attendance Counts will automate your no-fault point-based attendance policy, from calculating point totals to generating disciplinary notices. It will also track FMLA and other types of leave, and give you a way to administer a work rule policy. It is designed exclusively for, and fully integrated with, all of ADP's cloud-based time and labor solutions (WFN, "Essential Time", "Enhanced Time", and "ezLabor Manager").

## What is Attendance Counts used for?

[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$299

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Attendance Counts?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.metsoft.com&name=Attendance Counts)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Attendance Counts

4.8 (10)

VS.

[4.6 (5,071)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$299

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (10)

Ease Of Use

4.7 (1,651)

Value For Money

4.6 (10)

Value For Money

4.5 (1,430)

Customer Service

4.9 (10)

Customer Service

4.6 (1,412)

## Attendance Counts alternatives

[4.8 (1,124)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/)

Starting price

$4.49

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,638)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (743)](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Jibble](https://www.capterra.com/p/156992/Jibble/)

[4.8 (1,651)](https://www.capterra.com/p/156992/Jibble/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156992/Jibble/)

[View all alternatives](https://www.capterra.com/p/115248/Attendance-Counts/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

FMLA Administration

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track employee time off under the family and medical leave act (FMLA)

Leave Tracking

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage and track employee attendance

Reporting/Analytics

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Attendance Counts 16 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Alter the layout and content of reports

Track employee time off under the family and medical leave act (FMLA)

Manage and track employee attendance

Access software remotely via mobile devices

Manage and support multiple locations

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.6 (10)

Basic

$299.00

Per User,Per Month

Value for money

4.6 (10)

4.6

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (10)

4.9

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SL

Shoua L.

HR Assistant

Food Production

### "Great Tracking Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 6, 2023

Overall, Attendance Counts was easy to to navigate. I liked how they ran their reports, and their customer service was always ready to help.

Pros

Attendance counts made tracking FMLA hours a lot easier, and they even have FMLA forms pre-populated for you to choose from. This made filing FMLA forms quicker on the HR department.

Cons

I did not like how after you would get rid of some attendance violations and then later they came back, even after it was fixed.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BV

Byron V.

Workday

Industrial Automation

### "Attendance Counts Makes a Huge Difference For Us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2022

Attendance Counts is widely used and liked by our workforce. It makes a big different in our manufacturing department!

Pros

The Customer Support from the Attendance Counts Team is excellent. No matter what issue or question we had, big or small, our organization was always treated as a VIP client.

Cons

Attendance Counts works for us! Don't really have any glaring negatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BR

Brenda R.

HR Manager

Maritime

### " Attendance Counts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2019

Able to track our attendance points system with ease.

Pros

I especially appreciate the ease and assistance Attendance Counts gives to the administration of our FMLA. It has saved me time and helps keep us compliant.

Cons

I have no complaints about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Peggy C.

VP of Human Resources

Maritime

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2019

The customer service is fantastic! They researched our needs very well and did not overpromise what their system could do. The implementation was very easy and the product has performed exactly as we were told it would. Any questions we have are immediately addressed including retraining when necessary. The pricing is competitive and very economical based on the value this tool has given the HR and management teams.

Pros

This software enabled us to eliminate our manual attendance points tracking as well as improve efficiency in our performance review schedules. The most impactful change has been the ability for supervisors to access individual subordinate's attendance records anytime they need to.

Cons

It would be helpful for the system to interface more frequently with our payroll time cards. If there is an error on a timecard the previous day, the system will calculate based on incorrect information. When the data is corrected we must wait until the next business day to see accurate totals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Amanda N.

Payroll/Labor Specialist

Food & Beverages

### "A.C. Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 17, 2019

Working out the kinks but user friendly and will add value

Pros

easy to use and read the needed outcomes

Cons

no auto email populations, scroll bar does not work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lisa T.

Human Resources Manager

Automotive

### "We love Attendance Counts!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 16, 2019

Attendance Counts has enabled us to streamline attendance tracking from a fully manual system to full automation. From the very beginning of our implementation to today, they are one of the best business partners I've worked with and I highly recommend both the software and team behind it!

Pros

Intuitive navigating, flexibility of software setup to policy, streamlining processes related to attendance tracking, knowledgeable implementation team.

Cons

We love everything about Attendance Counts. There really hasn't been anything disappointing about the software. The implementation team worked well with us and took into consideration our long wish list and made it all possible. The only suggestion I have given Attendance Counts that wasn't able to be accomplished (yet) was to add some company settings related to FMLA to strengthen the pre-populated forms with company standard information (i.e. check mark next to "a "rolling" 12-month period measured backward from the date of any FMLA leave usage." since this is a consistent company setting as are many other parts of these fillable forms).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Adrienne N.

Corporate Human Resources Manager

Human Resources

### "Steel Warehouse review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2017

We are currently using attendance counts in conjunction with etime time and labor. The individuals that work at AC (Mark and Joel) are extremely helpful and always willing to assist us with our complicated attendance policies. I have never been told "no" when I throw a new extremely complicated policy at them. They are always willing to help and accommodate our needs. Their system is easy to use and compatible with our current time and labor systems. We have used them for around 15 years and look forward to our continued relationship with Attendance Counts. You cannot go wrong with picking this company for your attendance needs.

Pros

Ease of use; Ability for programmers to meet our complicated attendance rules; Not all of our locations have the same rules, so the system is able to apply different rules to different divisions.

Cons

Not a point in time system. AC pulls from etime once a day and then notifications are issued

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lori W.

President

Medical Devices

### "How we use Attendance Counts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2017

We looked at Attendance Counts as we were implementing ADP Benefits, Payroll and Time & Attendance. We love that it tracks the employees clocking in/out times and shows us a report that we can review with the employee. We use this report to tie to our Employee Handbook and our attendance policy (we have a point system). When the employee has 5, 7, and 8 points we print the form in Attendance Counts and meet with the employee, have them sign it and put it in their employee folder. At 8 points they are terminated. Every time I've had an unemployment claim I've sent a copy of the Attendance Counts reports, a copy of our Employee Handbook (policy) and showed that the employee was terminated based on attendance. I've won each claim because Attendance Counts tracks it perfectly. We have Attendance Counts tied to our payroll and it prints the current # of points for each employee on their paycheck stub each week. The employees used to ask HR every week how many points they had. All of those questions are answered. One other important thing - the staff at Attendance Counts is great to work with. Whenever we've wondered if the software could do something or we were using it properly they have helped us immediately. Attendance Counts is a great package.

Pros

We like the reports. We like that it sends an email each morning showing the list of employees that have incurred a point (based on attendance). We especially like the team of people at Attendance Counts that have helped us use the software.

Cons

There isn't anything we don't like about it. It's easy to use and work with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Mark W.

### "Review Attendance Counts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 28, 2017

This software is great. It applies the points and applies them without biases. My employees know I am treating everyone the same. Very easy to use and track with warning letters.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Heather K.

HR Manager

Publishing

### "Attendance Counts COUNTS!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 28, 2017

We have been using Attendance Counts since 2006 and has been a huge part of our employee tracking. Without this software, our process would not be as streamlined as it is right now. The functionality and features this software offers definitely meets our needs.

Pros

Automation

Cons

nothing really

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/115248/Attendance-Counts/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)