--- title: "ACTIVENet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ACTIVENet Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/115451/ACTIVE-Net/" page_type: "product" language: "en" --- # ACTIVENet Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ACTIVENet ## What is ACTIVENet? ACTIVENet is the ultimate solution for streamlining operations in organizations like parks and recreation departments, YMCAs, and non-profits. This feature-rich software simplifies managing registrations, memberships, and facilities, allowing organizations to connect seamlessly with their communities. With tools like recurring payments and online access, members can enjoy a smooth experience while auto-generated notifications keep everyone informed. ACTIVENet makes scheduling a breeze, eliminates double-bookings, and even simplifies tasks like managing equipment lending and locker rentals. Its intuitive reporting tools provide actionable insights, empowering organizations to make data-driven decisions with confidence. Whether it’s improving member engagement, simplifying operations, or fostering community growth, ACTIVENet provides everything you need to operate efficiently and effectively, allowing you to focus on creating meaningful connections and services for your members. ## What is ACTIVENet used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Top alternative Featured Overall rating Based on 83 user reviews Reviews sentiment Positive 72% Neutral 22% Negative 6% Starting price $20 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ACTIVENet?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=ACTIVENet) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ACTIVENet 3.9 (83) VS. [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting Price $20 Per User, One Time Starting Price $829 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (83) Ease Of Use 4.8 (182) Value For Money 3.7 (57) Value For Money 4.9 (144) Customer Service 3.8 (76) Customer Service 5.0 (168) ## ACTIVENet alternatives [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.9 (167)](https://www.capterra.com/p/184192/Chmeetings/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/115451/ACTIVE-Net/alternatives/) ## FAQs about ACTIVENet Overview ### Which roles and teams benefit most from ACTIVENet? ACTIVENet is most used by parks and recreation managers, program coordinators, and administrative teams that run community services, classes, and events. Finance and business staff use it for registration payments, reporting, and account tracking, while directors and executives rely on it for operational oversight, resource planning, and service delivery visibility. Answer based on 72 reviews Overview ### What company size and industries is ACTIVENet built for? ACTIVENet is designed for small organizations in recreation, with 65% of reviewers from small businesses and 23% from recreational facilities and services. It also serves government administration at 22%, plus YMCAs, non-profits, and civic organizations, with midsize and enterprise adoption at 23% and 12%, especially for parks and recreation. Answer based on 83 reviews Features and Usability ### What are the key features of ACTIVENet? ACTIVENet includes core registration and membership tools like online registration, class registration, membership management, and payment processing. Reviewers also frequently mention reporting and customizable reports, plus facility scheduling and check-in/check-out. Differentiating capabilities include member portals, mobile access, and communications management for targeted emails and account self-service. Answer based on 35 reviews Integrations ### Which third-party tools and platforms does ACTIVENet integrate with? ACTIVENet integrates with asyst:Financials for financial transaction imports. The available integration data highlights this connection as a supported third-party platform, with no additional catalog integrations provided here. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on ACTIVENet? ACTIVENet offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Frontline staff can usually pick up basic tasks after setup, but reviewers say admins and teams handling configuration, reporting, or new modules need more time because the system has a clear learning curve. Answer based on 19 reviews Getting Started and Support ### What customer support options does ACTIVENet offer, and how do users rate the experience? ACTIVENet offers chat support. User experience with support is mixed: many describe the team as friendly, responsive, and helpful during setup, migration, and troubleshooting, while others report delayed or missing replies, limited follow-up, and support hours that do not always match their operating schedules. Answer based on 24 reviews Features and Usability ### How well does ACTIVENet handle reporting? ACTIVENet offers broad reporting options, but the experience is mixed for many teams. Recreation departments and event staff like scheduled reports, dashboards, and export choices, while finance users often find accounting reports hard to customize, trust, or format cleanly without extra manual work in Excel. Answer based on 35 reviews Features and Usability ### Is ACTIVENet easy to use? ACTIVENet feels easy to use for many daily tasks, especially after setup and basic training. Front-desk staff, facility teams, and customer-facing users often find registration, bookings, and POS functions straightforward, though some administrators still face a learning curve, occasional glitches, and confusing areas when handling advanced features. Answer based on 24 reviews Features and Usability ### How customizable is ACTIVENet? ACTIVENet supports a fair amount of configuration for programs, registrations, and facility workflows, but customization has limits. Recreation teams and program managers often tailor setup to local needs, while some admins want more control over website branding, report layouts, payment logic, and feature changes without relying on support. Answer based on 20 reviews ## Features AI summary Based on 4,076 Membership Management reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) ACTIVENet supports all three features that reviewers rate most highly: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, maintain accurate member records, and handle transactions efficiently, allowing teams to keep operations organized and deliver a smoother member experience. Registration Management 3.8 (32) 90.63% of 32 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Database 4.0 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.0 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Dues Management 3.8 (9) 100.00% of 9 reviewers that rated this feature as important or highly important Track and collect membership dues Billing & Invoicing 3.6 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Facility Management 4.0 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Manage the maintenance of building facilities ACTIVENet 43 features ### All Features - Access Control: Regulate who can view information within the system - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Registration: Online registration for classes - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communications Management: Record and track all relevant internal and external communications - Contract/License Management: Track, store, and access client contracts or licenses - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Dues Management: Track and collect membership dues - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fundraising Management: Activities related to raising money for a specific cause - League/Team Management: League/Team Management - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.9 (83) 3.9 Based on 83 reviews ## Pricing Value for money 3.7 (57) Basic $20.00 Per User,One Time Value for money 3.7 (57) 3.7 Based on 57 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (76) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (76) 3.8 Based on 76 reviews ## User reviews Overall rating 3.9 Based on 83 reviews Filter by rating 5(24) 4(35) 3(19) 2(3) 1(2) Mentioned topic Sorted by most recent MA Manue A. Network Admin Non-Profit Organization Management ### "Great reliable and performant tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 15, 2025 its a reliable software and adaptable to all needs Pros User friendly interface and good performance Cons Admin options are not easy to find in the user interface Alternatives considered [SmartRec](https://www.capterra.com/p/198905/SmartRec/) Reasons for choosing ACTIVENet Because we were previously using Class which was no longer supported Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LW Laina W. Event Specialist Events Services ### "ACTIVENet was what we needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 12, 2025 Pros There are so many features to make registration, payment and membership streamlined for customers. Cons There is a learning curve in setup and training staff. With so many options, it took a bit to set up, but the support was great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Arthur H. Program Supervisor Civic & Social Organization ### "Activenet is useful but needs a facelift on the interface" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 29, 2024 Average experience but feel it can be improved tremendously since it has so much utilization in large organizations. Pros It organizes the camps, classes and services in one location. Cons Outdated interface on the backend. Tens of thousands of ways to pull info which can be chaotic on referencing numbers for reporting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Analyst Government Administration ### "Terrible service" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 7, 2024 Pros Easy to use for the most part. From the end user standpoint it's a breeze. Cons The reports are very limiting. And the service is horrific. I can't tell you how many times we have reached out to customer service just to set up a credit card reader or to resolve an issue of a missing check and we get no response AT ALL or a very delayed response. In what world is that acceptable? Find another system, these folks are not where it's at. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kerrie S. Management System Analyst Supervisor Government Administration ### "SPR Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 9, 2024 Overall the product has a wide range of services and works well. There are needs that emerge with our changing customer base that would be great if we could more easily address (ie the signing up/sitting on multiple activities supply and demand issue). Pros We like the wide range of modules available in the system. Cons Reporting had to pay more to access more granular and/or information that needed to be scrubbed/manipulated. Some functions are broken and then reside with their Dev team. We continue to push items online, but need more configuration opportunities to do so. Switched from [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) CLASS unsupported, opportunity to use technology and self service differently. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SL Sara L. Associate Education Management ### "Occasional User " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 4, 2024 Pros I like how much information it is able to gather from participants and the features like scheduled reporting. I like having the option to export in different file types as that makes my work easier. I like the look on the customer side - it's clean and modern I also like the ability to work through things in the sandbox. Cons I don't like the look of the back-end site. It feels dated and overly complication. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Michelle H. Business Coordinator Recreational Facilities and Services ### "Long-time User" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 3, 2024 It is mixed. Updates are being made constantly and we sometimes discover new features that are a big improvement. However, since we have been using the software a long time, those enhancements are too late and we've since found workarounds. Pros Being able to customize the software to our specific needs is very helpful. Cons The financial reporting is difficult to understand and customize to produce the reports we need. Switched from [Class Manager](https://www.capterra.com/p/183418/Class-Manager/) The software company was purchased, then phased out. Reasons for choosing ACTIVENet This was before my time and there is no documentation explaining why ACTIVENet was chosen. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Lupe M. Executive Administrative Assistant Government Administration ### "Reporting, reporting, reporting..." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 1, 2024 Pros The reporting options in ActiveNet are unending. Cons Some reports that are exports to Excel need work. Lots of unnecessary columns and text meant for one cell is exports to an additional cell in the row below (creating a whole extra row as well). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Daniel S. Network Administrator Public Safety ### "Active Net Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2024 We have used this program for over 15 years and it has improved each year and it is simple to setup and use. Pros The best features is the easy tracking of recreation sign ups and processing the payments and this tracks the user photo and season of use. Cons Only when the system is down and not getting onto the website. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) We needed to advnace and give the public a product that can be used efficiently Reasons for choosing ACTIVENet It was at the time a good network solution then when web based Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Tyndan M. Recreation Coordinator Government Administration ### "Active is Active!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2024 Pros They are active in implementing new features that help out the end user which in turns helps us. New updates consistently that run smoothly like they didn't even happen. Cons No Color codes. Kind of bland in that aspect. Just dull on the eyes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.