# Page 2 | Camp & Class Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Camp & Class Manager the right Camp Management solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/115452/ACTIVE-Camps/reviews --- Camp & Class Manager 4.5 (108) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Camp & Class Manager ## Showing most helpful reviews Showing 26-50 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EV Edna V. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Edna Review" March 28, 2024 4.0 Overall I am satisfied with ACTIVE and enjoy it. Pros Ease of registration, reporting, financial information Cons Limited manipulation with regard to programing and questions etc. Review Source DJ Diana J. Receptionist and Camp Registrar Non-Profit Organization Management Used the software for: 2+ years ### "Hope Haven review" April 1, 2024 5.0 Good, beginning was so user friendly for both management and participants. Pros Ability to watch registrations closely and mark important information. Cons The Inability to reach uploaded documents easily. Reason for choosing Camp & Class Manager User friendly and seemed reasonably priced. Review Source LO Lucero O. Program Director Hospitality Used the software for: 2+ years ### "A Simple Registration Software for Small Scale Registration" March 28, 2024 4.0 Pros I like that it is mostly intuitive, and that there is a lot of customization available. Cons There are a number of features that seem like they should be there that are not. Being able to create separate registration forms is a frustrating experience, and there are often issues with registering on mobile. Review Source ML Marty L. Director of Conference and Event Services at LeTourneau University Education Management Used the software for: 2+ years ### "Extremely Happy Customer" April 1, 2024 5.0 AMAZING!! We love this system and I would not want to switch to any other! Pros It is easy. We can't "break" it. It is intuitive. This system meets our needs and since we only need it for our summer camps we quickly snap back in to the system each summer because it is so easy to use. We love that it keeps all of our data from year to year and we can quickly and easily compare one year to another. Cons It won't make name tags for us. It won't make car tags for us the way that we want them. Reason for choosing Camp & Class Manager It seemed the best over all of the other options at the time. And we have NEVER even wanted to look at other options because this system is so each to use and meets our needs perfectly. Review Source SG Sofia G. Program Coordinator Arts and Crafts Used the software for: 2+ years ### "A Program Coordinator's Review" March 28, 2024 3.0 Our organization's needs are unique and may not be the most compatible with the Active platform. Customer support is incredibly helpful and while not always able to help circumvent a problem or issue, they do their best. Pros I enjoyed being able to generate reports from the rosters is very helpful in generating attendance sheets. Contact information for parents is readily available. Cons Some report fields and features are inconsistent, present in some forms and unavailable in others. The "add to cart" system does not translate well with constituents, and customization on the camp registration website is minimal and outdated. Since we rely on registration questions to charge students the appropriate class cost, the discount does not work. Review Source SB Sue B. Executive Director Education Management Used the software for: 2+ years ### "Great Time Saver " March 28, 2024 5.0 Our overall experience is positive. We have looked into other systems, but we really like Active Camps's many features. Pros Camp and Class Manager helps to keep our record-keeping organized and stress-free. We have made the various fields of information work for us in our educational setting, not just our summer camp program. From a monthly registration system point of view, this product is an amazing time saver and organizer. Cons The Membership area is a bit confusing because we are not able to get monthly deposit income easily from the members, but there is a workaround we have created. If there were a not-for-profit discount, it would be even more amazing. Review Source MD Matt D. Owner Director of Coaching Sports Used the software for: Less than 6 months ### "Great tool for managing a tennis camp" March 28, 2024 5.0 Pros I really enjoy the ease with which I could set up my program. Billing and registration is super smooth. Plus it is easy to create discounts and apply them. Cons I wish that the financial piece was a little smoother. I would like the option to remove money from my account in my own timing. I also wish the payment schedule was easier to find. Review Source JO Jeffrey O. Director Education Management Used the software for: 2+ years ### "A Loyal Customer" March 28, 2024 4.0 Customer service is why I stay. The help I received in setting this up for YPI was excellent. Pros YPI has been using Camp & Class Manager since it's inception. Customer service has been great in helping to overcome the initial obstacles of setup and reports. I have been approached but other services but remain loyal to Active because of their willingness to listen to suggestions. Cons There are still some data that I cannot retreive easily but overall I have figured our workarounds, I wanted to work with promotions but each of the programs did not work for us. Reason for choosing Camp & Class Manager The willingness to help and spend time overcoming the obstacles of a small, successful camp since 1981. Review Source LR Laura R. Admin Support Religious Institutions Used the software for: 2+ years ### "Great Option for Camp Registrations!" March 28, 2024 5.0 Pros This program is so easy for us to set up our upcoming summer camps and then get the registration links out to our members. Since we have used this company for many years the pricing is incredible. The added features of reports and financials is huge for us. Cons The biggest issue we have with this product is the "programs" Active attempts to sell our customers at the time their registrations. It has caused many of our members frustrations when they are billed for things they didn't realize they were being signed up for. Review Source TF Tracy F. Owner and instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Good product " March 30, 2024 4.0 Good product - never used another though Pros Reports I can get, customizing options for my business and my families Cons Lots of duplication when registering, don't get notifications if someone requests a refund/cancels registration, no assistance on free acct Review Source SS Stephanie S. Coordinator of Athletic Operations Sports Used the software for: 1-2 years ### "Active Newtork for Camps" March 29, 2024 4.0 Pros I like that everything is online. I love that you can transfer registrations, issue refunds, and compare camp seasons. Cons There is not an easy way to set up team camp registration. Reason for choosing Camp & Class Manager We were using Camp and Class Manager when I was hired in. This is all I know. I believe we chose this option because of the online payment option. Review Source BG Becky G. Education Director Museums and Institutions Used the software for: 2+ years ### "Air and Space Museum" April 1, 2024 5.0 Pros We like the idea that families can register for activities at any time and that the fees are automatically collected. I also enjoy the repeat seasons and the ease of set up Cons Families often choose the $89 insurance fee and then ask me for a refund. I also get frustrated when I need to make a refund and the account has no money and we can not process the payment until we sell another item. Review Source MK Matt K. Director Sports Used the software for: 2+ years ### "Backbone of our camp business" April 7, 2024 5.0 Pros All in one platform for every aspect of our camp. It's essentially the "home base" for basically all of our camp operations. We live in Active and it's a critical part of registration/cc processing/reporting. Cons At times we get feedback from parents/players that the registration process is long + lots of options. Review Source HP Hannibal P. World Language Manager Education Management Used the software for: 2+ years ### "ActiveKids a very reputable solution to an afterschool language program such as ours!" March 28, 2024 4.0 Pros As a Language School, we are in the business of maximizing enrollments and are accredited. ActiveKids has allowed us to streamline our processes and grow. It is much more than a CRM, it is a registrant-only archive that bears our growth chart over the years! Cons We sometimes have to hand hold registrants in the ACTIVEKIDS enrollment process when they are not savvy enough oomph to do it on their own. Review Source SP Sarah P. President Non-Profit Organization Management Used the software for: 2+ years ### "Works for us!" May 11, 2024 4.0 Our Administrative team enjoys the easy of creating and managing our camps from one system. Easy to access reports and statistics and financial details as needed my management. Parents enjoy the ease of online registration. Pros Allows for data online and easy to manage our multiple camps at the same time. Cons Wish there were a mobile version so we could manage while out of the office from our cell phones. Review Source JL Jessica L. Executive director Education Management Used the software for: 6-12 months ### "I strongly dislike this product" April 2, 2024 1.0 Pros There are not a lot of pros. Once information is inputted, you can generally customize a report to get the data you need. Cons It is clunky and difficult to use, customer support is non-existent, and we are unable to help our customers problem solve issues with our accounts. Emails don't get sent out randomly, making it impossible to use for communication with our classes. Review Source Response from Global Payments April 9, 2024 Hi Jessica, I am so sorry ACTIVE has not provided you with the exceptional experience that you deserve. Would you kindly reach out to me directly? I am the new Sr. Director of Marketing and I can get you in touch with the right people to get your concerns heard and addressed. My direct email is christina.weitzel@activenetwork.com. We have a new leadership team here at ACTIVE, and we are making many changes to become a more client-centric organization. Thank you for your candid feedback, Christina Weitzel Sr. Director of Marketing BS Barry S. Program Manager Education Management Used the software for: 2+ years ### "College Use" March 28, 2024 5.0 Some learning curve but now used to it for weekly use. Pros Once you get used to the software, it is easy to use. Cons There are several features that are very confusing. Review Source BH Ben H. After school clubs coordinator Education Management Used the software for: 1-2 years ### "Some good, some frustrating " March 28, 2024 4.0 Customer service is never very helpful, but luckily most things are pretty intuitive. It’s the best of what’s out there for schools but still has some room to grow. Pros Set up had gotten easier and editable reports are helpful. I also like the ability to register before or after the window as an admin. Cons Set up is really tedious, but better now that you ca no copy sessions. I don’t like the waitlist to register process with emails and I hate how you can’t refund a cancellation if it happens after the time money was transferred. I feel like money should be able to go in and out or wait until a week after registration. Review Source JL Jessica L. Robotics Coordinator Museums and Institutions Used the software for: 2+ years ### "Great service and value" March 28, 2024 5.0 Pros I love the overall ease of navigation and ability to manage multiple sessions and seasons. Cons There are some bugs still in the system that can be frustrating in the moment but the customer service reps are wonderful and respond quickly. Review Source pA philippe A. athletic director Sports Used the software for: 2+ years ### "GREAT BUT SPORTY ENOUGH !" March 28, 2024 4.0 Very good experience overall. Parents never complain and the every day use is easy Pros Once you know the tool, easy to use and plenty of options. Cons For sport teams, it misses a lot of option and possibilities.... especially an app connected to the main account. (like teamsnap) Reason for choosing Camp & Class Manager 'Because other department use it in the school Review Source AU Amber U. Recreation Manager Hospitality Used the software for: 6-12 months ### "Activenet Review" April 1, 2024 2.0 Quite poor. Since taking over my organization account, i have reached out on occasion to meet with an account manager but without success. Pros Set-up and Familiarity, mostly. Easy process to get started as we had a time constraint. Cons Guest experience/ registration process, does not cater to all needs Review Source Response from Global Payments April 4, 2024 Hi Amber, I am so sorry you have had a less than stellar experience with ACTIVE. Would you please email me directly at christina.weitzel@activenetwork.com? I will make sure I get you in touch with the right people and get you the support you need. Thank you! Christina Weitzel Senior Director, Marketing SM Shalini M. Admin head Education Management Used the software for: 2+ years ### "Review of Active Camp Manager" March 28, 2024 4.0 Good. Serves our purpose. Needs some enhancements. Pros Manages large number of registrations. Good reports. Ease of use. Cons I have submitted some enhancements, please do consider those. Review Source AC Adam C. Assistant Manager Education Management Used the software for: 2+ years ### "Camp Manager Review" March 28, 2024 4.0 Pros Registration and reports are fairly easy to use once you get an understanding of the product Cons Use of the product, terminology and customization can be quite complicated at times Reason for choosing Camp & Class Manager Storage of participant data that is easy to access long term Review Source SS Stacie S. Summer Camp Director Entertainment Used the software for: 2+ years ### "Works for us!" March 28, 2024 5.0 Pros The ease of marking attendance and the new waitlist feature. Cons Sometimes parents have a hard time logging in to make payments and we find it hard to walk them through things since our admin side looks different then theirs. Review Source SV Sylvia V. Program Coordinator Education Management Used the software for: 2+ years ### "Great program!" March 28, 2024 5.0 Pros User friendly and great human support team! Cons Nothing! Love the ease of this program! Review Source