# Page 3 | Camp & Class Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Camp & Class Manager the right Camp Management solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115452/ACTIVE-Camps/reviews

---

Camp & Class Manager

4.5 (108)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Camp & Class Manager

## Showing most helpful reviews

Showing 51-75 of 108 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jennifer E. M.  
Department of Youth and Young Adult Ministries, Program Administrator  
  
Used the software for: 6-12 months

### "The ACTIVE network has been such a great help for online registration for our church summer camps."

June 15, 2018

5.0

Pros

The registration reports are easy to run and informative. Registrants receive automated confirmation emails with the required paperwork for them to print, complete and upload right to their family portal. We can send group email reminders with the click of a button.

Cons

We run two summer camp programs in different states, and need to log in and out to go between the programs. I wish we could "toggle" between the two camps.

Review Source

Response from Global Payments

June 19, 2018

Hi Jennifer, Thank you for taking the time to give us your feedback, it's great to hear that our reports and email reminders have been such timesavers for you! We really appreciate the 5 stars, and hope your summer camps are going well!

CS

Cynthia S.  
Finance Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy Way Run Camps and Programs!"

March 28, 2024

5.0

We have been happy with the software's performance and the cost for the use of the software is worth the functionality.

Pros

We like Camp & Class Manager because it allows us to create flexible schedules for after school classes and summer camps and direct our families to this product for registration and payment for their selected options.

Cons

None - We have found it easy to use and have had no complaints from parents.

Review Source

KC

Krysten C.  
Director  
Sports  
Used the software for: 6-12 months

### "Got the job done"

March 11, 2022

3.0

Pros

Once you got used to the system, it was easy to communicate with the different families for each of the camps.

Cons

It was difficult to implement a monthly payment system. This system did not have that function.

Review Source

DS

Debra S.  
Vice President  
  
Used the software for: 2+ years

### "We use ACTIVE for registration for swing dance classes and ticket pre-purchase for certain events."

March 16, 2018

4.0

Pros

Once you get it set up, it's really easy to create new class sessions. Some functions are ridiculously easy. Using ACTIVE has been a real time-saver in many ways.

Cons

Our package seems to be oriented towards parents enrolling their children. Our classes are attended almost exclusively by adults and there is a lot of push-back about having to supply birthdate. Also, too many clicks in the registration process. Some clients have gotten caught in an automatic enrollment in the ACTIVE discount program, which many have felt was fraudulent.

Review Source

Response from Global Payments

March 21, 2018

Thank you for taking the time to give us your feedback. We appreciate hearing from our customers, and we¿re always looking for ways to improve our product and user experience. We¿re so happy to hear Active Class & Camp Manager is making your new class session setup easy. I have shared your feedback with our internal teams and once again, thank you for this valuable feedback.

DM

Daniel M.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It does it's job"

March 28, 2024

3.0

Pros

I like that I can easily access reports. As someone using the interface as a hospital system, I need access regularly to the data.

Cons

There is no follow up survey built in. We use active as initial data collection, but we have to use another 3rd party app to collect follow up data. It would be great to be able to copy or access previously sent emails to be able to resend.

Review Source

VR

Verified Reviewer  
Administrative Assistant for Engineering Graduate Student Services  
Higher Education  
Used the software for: 1-2 years

### "Used for summer arts camps "

June 18, 2018

3.0

It was much easier for our customers to use than our previous software. It helped cut down on our in office traffic for sure.

Pros

The customer side of the website was user friendly. It was easy to talk parents through who called in needing assistance.

Cons

Not all of the reports had what we needed. Also, not all reports exported into excel in a clean format.

Review Source

ROD

Renz Orline D.  
reviewer  
Computer Software  
Used the software for: 6-12 months

### "Fantastic CRM SOFTWARE out there"

February 14, 2023

5.0

ActiveCampaign for promoting associates each device and divert you use in your business to draw in clients at each condition of the client lifecycle. Outfit information from email showcasing, virtual entertainment, advanced promoting, and your site, to tailor customized touchpoints with your contacts - guaranteeing your advertising is compelling, drawing in, and vital without costing you time.

Pros

I like it because it is efficient and effective.

Cons

It is not beginner friendly if you don't have any experience using it.

Review Source

AJ

Andrew J.  
Senior Manager  
Higher Education  
Used the software for: 2+ years

### "UBC Geering Up review"

April 2, 2024

5.0

Pros

The flexibility it allows us when setting up multiple camps at different locations with various themes, ages etc.

Cons

At times the back end is a little hard to navigate when making changes or trying new things.

Review Source

HM

Hannah M.  
Education Assistant  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Working with Active"

March 28, 2024

4.0

Good experience, so we will keep using Active for their Camp and Class Manager.

Pros

The ability to format and adjust forms and manage camp information is vital and easy to do through Active.

Cons

Options for the parent/chaperone could be a bit smoother.

Review Source

Clinton S.  
Volunteer  
Sports  
Used the software for: 6-12 months

### "SPoT Loves Active Camps"

October 26, 2018

5.0

Secure payments and mobile friendliness sealed the deal.

Pros

Mobile friendliness was a huge feature that we needed for our camp software. Active allowed us to be mobile friendly right out of the box.

Cons

The email section would benefit from a mail to non-openers after a campaign has been sent.

Review Source

Response from Global Payments

October 29, 2018

Thank you for the 5-star review Clinton, we're happy that our native mobile capabilities could be such a game-changer for you.

BF

Bennard F.  
Accounts Receivable Specialist  
Museums and Institutions  
Used the software for: Less than 6 months

### "Active from an Accounting Perspective"

March 28, 2024

4.0

It has been a very pleasant experience especially when it comes to customer service.

Pros

I love the ease of use, the robust reporting, and easy-to-understand reports. I also like how customer service is very responsive and helpful.

Cons

I wish it was easier to create custom reports particularly on accounts receivable.

Review Source

Randy S.  
Head Softball Coach  
Education Management  
Used the software for: 2+ years

### "Very easy for college camps"

January 24, 2019

5.0

I run all of our camps through ACTIVE Camps. It gives me all the reports I need to satisfy NCAA and university regulations.

Pros

Its really to set up and run all of my camps through ACTIVE Camps.

Cons

Once you figure out where all the features are, adding additional camps is really easy.

Review Source

Response from Global Payments

January 25, 2019

Thanks for the 5-star review Randy, it's great to hear we've been able to help you with reporting and compliance!

Madi M.  
Program Services Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "No problems!"

February 13, 2019

5.0

I've had their team reach out to me about using Active for my camp, but we already use a software that we're happy with. Their customer service is great though, and if I were looking for a new software, I'd heavily consider Active Camps!

Pros

I like how easy it is to sign up for an event, and they have a broad range of customers that use the software. When I go to sign up for something and they use Active, my registration is always so quick and easy.

Cons

I really can't think of a con to Active that I've come across.

Review Source

BC

Barry C.  
Eductaor  
Education Management  
Used the software for: 2+ years

### "The Best Active "

February 10, 2019

5.0

Pros

This software is amazing. Active Camps uses software that is easily integrated into your own product or files. As a business owner, I was able to aimlessly transfer files with ease. Their customer service team merged the files together in an aimless process. They work with you as the customer and make sure everything is done with high precision.

Cons

Honestly, I don't have a major compliant about the product. Everything is done with professionalism, the graphics are awesome on their platform and its easy to use. My parents use the platform to register their child for camp, and I have not received any complaints.

Review Source

DJ

David J.  
Program Director  
Higher Education  
Used the software for: 2+ years

### "Doesn't Scale and No Support"

May 31, 2022

2.0

They really are heartless with camps. When COVID hit and we can to cancel camps, I had to cancel each person individually, which was a multiple click and load process. I asked for some support to help and they would do it for $750. Now, there is some hold on my account and they won't release registration fees to me and I have been waiting for weeks for accounting to confirm there is no issue. And they won't even venture a guess as to times.

Pros

Easy to get going, but it doesn't scale to more than a few camp sessions.

Cons

There is little support for camp sessions of the same type. It would be nice if they let you define a camp and then run it for several weeks. Instead you need to make many copies and update the copies and they change over the summer.

Review Source

VR

Verified Reviewer  
Proprietor  
Online Media  
Used the software for: 1-2 years

### "ActiveNet's Camp and Class Manager"

October 17, 2018

5.0

The greatest benefit of Camp and Class Manager is how our campers' parents and guardians can use their "device of choice" (the cell phone) to register their kids. The second greatest is how the system enables us to create and manage our own registration procedure. We are not computer wizards, and this application has been carefully designed so we can "build it ourselves."

Pros

Our church summer camp found this application very suitable to its needs and those of our campers. Lots of flexibility (but not too much) in the set-up. Very few parents and guardians had difficulty with the procedure. It also has permitted us to create the reports which we and our staff need to keep track of campers' dietary, supervision, and medical requirements.

Cons

I have no difficulties with the software.

Review Source

BG

Benjamin G.  
Camp Director  
Sports  
Used the software for: 1-2 years

### "Active Camp and Class Manager Review"

March 29, 2024

5.0

Pros

Makes the registration process for our camps very easy.

Cons

The finances once the camp is over are really hard to figure out. There isn't a lot of clarity in how it all works as far as the fees taken out and what our actual revenue is.

Review Source

HE

Heidi E.  
Founder/Director  
Sports  
Used the software for: 2+ years

### "Great for Camps! "

April 25, 2019

5.0

Active Camp & Class Manager has saved me hundreds of hours each year! Most of my business is run directly through the platform, which keeps everything in one place and is easy to access and manage. It could also help transition the operation to other workers if/when necessary.

Pros

It's easy to use, intuitive and has most necessary features

Cons

I would like to see a few more added features such as mobile app for camp & class manager, portal to manage volunteers and staff and more cross-promotion across the platform with other camps/services.

Review Source

Response from Global Payments

April 29, 2019

Thank you for the 5 stars Heidi, it's great to hear that you're finding Camp & Class Manager so easy to use!

AB

Ashley B.  
Admin Director  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Effective Solution"

October 25, 2018

5.0

Pros

This software is a big step up from our previous camp and class management system. The financial reporting feature is especially helpful because you can customize reports and pull income by GL code for your accountant. The waitlist feature is a lifesaver - no more paper waitlists!

Cons

I wish that the email history on customer pages actually included ALL the emails sent to an individual/family. They are improving but I've found quite a few bugs since using this system.

Review Source

KL

Kim L.  
Director  
Education Management  
Used the software for: 2+ years

### "Choosing ACTIVE was one of my BEST decisions as a Camp/Preschool Director."

August 16, 2017

5.0

Pros

This software was extremely easy to navigate through and learn the ins and outs. My roster for preschool and summer camp hovers around 300 families and their registration process was smooth. I am able to do so many things like assign classes/groups, print reports, review waitlists and so much more.

Cons

The ONLY thing I did not like was that families were automatically enrolled in the ACTIVE site which cost a yearly fee that was charged to their credit card and many of them had no idea.

Review Source

Response from Global Payments

August 22, 2017

Thank you for your comments Kim, we're so happy to hear how easy it was to get started with ACTIVE Camps! Thanks again for your review, and for all that you do in getting kids more active!

VR

Verified Reviewer  
Account Executive  
  
Used the software for: 6-12 months

### "Good tool for allowing online registration, having reports, but a bit pricey. "

July 18, 2018

4.0

Pros

The ability to have online registration for events almost immediately. I've found the reports on financials and sign ups helpful as well. They also try and get extra signups for our events.

Cons

The signup process for attendees isn't the smoothest process in this day and age. It's also pretty expensive to have them process your payments.

Review Source

CS

Charles S.  
Executive Director  
Education Management  
Used the software for: 2+ years

### "Active Camps software"

October 30, 2018

5.0

Has become indispensable to our operations

Pros

We have used Active for our camps programs for many years, and are very pleased with its functionality, reliability, speed and support

Cons

There is a learning curve; not unexpected given the complexity of the functionality

Review Source

CN

Chira N.  
Education Director  
Education Management  
Used the software for: 2+ years

### "Long-Time Active User"

April 1, 2024

4.0

Pros

Easy to transfer registrant between sessions; easy interface to use; able to create new program sessions on your own

Cons

Does not store necessary additional information - waivers, medical info, etc; cannot merge duplicate participant accounts

Review Source

GS

Greg S.  
Camps Director  
Education Management  
Used the software for: 2+ years

### "The Active Network camps registration system"

October 19, 2018

5.0

Great experience. Outstanding customer service.

Pros

Easy to learn how to set up and easy to manage

Cons

It took a couple years to get the financial reports to match the data we needed. The problem was solved and the system now works perfectly.

Review Source

Ryan R.  
Business Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to manage growing database!"

December 21, 2018

5.0

Pros

We have a weekend long event twice a year with over 120 guests and 100 volunteers. We use Active Camps each time which makes it possible to pull information and manage our database with ease!

Cons

Exporting to excel makes it a bit confusing. It doesn't pull the right information at times. Not sure if it is user error or not.

Review Source