# Page 4 | Camp & Class Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Camp & Class Manager the right Camp Management solution for you? Explore 108 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/115452/ACTIVE-Camps/reviews --- Camp & Class Manager 4.5 (108) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Camp & Class Manager ## Showing most helpful reviews Showing 76-100 of 108 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD BOBBI-DAWN D. Manager Museums and Institutions Used the software for: 1-2 years ### "Great system to utilize online platform" April 2, 2024 5.0 Great platform for general public to register and purchase classes/tickets or events. Pros Easy for people to sign up from home. Efficient, and detailed booking information. Cons When we have had issues the support team wasn't the best. Review Source SH Stephanie H. Family & Consumer Sciences Used the software for: 1-2 years ### "Great simplicity in the software" April 24, 2018 5.0 A must have from large to small camps, will take the headache of booking away Pros I love the simplicity in the program, makes the whole process from parent, marketing, booking and everything a breeze. Cons Absolutely amazing software, other than not being free I have no complaints about this software at all. Review Source AH Audrey H. Manager Used the software for: 1-2 years ### "A lifesaver all around" April 24, 2018 5.0 Great product and service! Pros I really enjoyed the feedback from parents on how easy and quick it was to book the classes they wanted and log in. Cons No cons that I can think of... The price is a little more than I usually pay but it was well worth it in time savings. Review Source MM Mike M. Director/Partner Entertainment Used the software for: 1-2 years ### "Ease of Registration " February 21, 2019 5.0 Simple and practical for customers and administrators. Ease of registration for families and access to great reports for our staff. Pros Easy for customers to use. Simple easy access reporting. Cons That I did not start using it sooner. I am completely satisfied with the system. Review Source JF John F. Owner Sports Used the software for: Less than 6 months ### "DON'T DO IT!!!" December 10, 2018 4.0 Software and services are good, just like every other company out. The problem is they don't want to send you the registration money. My first remittance payment wasn't sent and I had to bring it to there attention. Active managed to hang on to that money for an additional week, which is bad when they already hold on to your registration money for 2+ weeks. On my third remittance payment, they closed the business day based on UTC, which is 7 hours earlier than where I live. So to make it simple, I have registrations come in on 11/30 and will now receive that money on 12/21 or 12/22. First time I've ever had to file a complaint with the Dept. of Consumer Affairs,​ but felt it necessary after my situation. Pros Does what it says it does. People are nice. Cons They'll do whatever they can to hold on to your money for as long as they can. 3 remittance payments in and 2 of them have had issues. Review Source DH Donna H. Administrative Assistant Used the software for: 2+ years ### "Great customer service. Prompt, easy to use." June 8, 2017 5.0 The software is very flexible. We find that it meets and exceeds our needs. It is so nice not to have to handle our own registration. We have no complaints! Pros Our camp families find it easy to register their kids for camp! We receive virtually no calls regarding technical issues. Thank you! Review Source Response from Global Payments June 9, 2017 Thank you for taking the time to give us some feedback on Active Camp & Class Manager. ACTIVE Network is on a mission to make the world a more active place, so we are happy to hear our solutions help your camp families with an easy registration process. SZ S. Z. Used the software for: ### "Easy to Use, Customer Service needs some help" June 10, 2015 3.0 Overall, Active has some really great features and is easy to use. We started working with Thriva before it became Active and the transition was really rough. Our Account Manager and Techs did not do enough research to transition us correctly or effectively. They did not complete our set up until the day before it went live- which was completely ridiculous. Do not work with Hector!!! I had to do all the work and set up by myself the night before and because they could not give us all the options we needed, it caused us a lot of headaches and time fixing what they messed up. Make sure they can give you the options you need before working with them!!! Review Source Response from Global Payments June 10, 2015 Thank you Ms. Zuhn for taking the time to review our solution. Your feedback is paramount to helping us provide the best experience possible to our clients. Per your comments, we have notified senior personnel to address customer service response. We sincerely apologize for any inconvenience this has caused. Again, thank you for your patience and taking the time to provide feedback. Your input is vitally important to helping us improve the customer experience. SD Sharif D. Inventory analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "Easy to use" August 27, 2023 5.0 Pros The software has a good interface for quicker navigation Cons Software is expensive to use to pay per month Review Source SM Stephane M. President Sports Used the software for: 6-12 months ### "Great software for sports camps registrations" March 16, 2018 5.0 mobile friendly, speed, ease to use from customers. Pros mobile friendly, speed, security, ease of use for database, easy set up, fast payments, great customer service and support. Cons need more flexibility in the system, as it is recent it will happen in the next few months. More options needed with multiple camps. Review Source PG Paula G. Development and Community Relations Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Active Camps" October 19, 2018 4.0 Pros Once you learn it, it's easy to maneuver around and help customers with their registrations. Transferring in and out of classes is easy. Email is easy. Cons The registration process was not as user-friendly as it could be for customers. Many customers put their own names in where their student's (registrant) name should be. That was by far my biggest customer-service issue. Review Source DT Deborah T. Director Education Management Used the software for: 6-12 months ### "Great software for the cost!!! We are a small Education Center - very affordable!" September 8, 2017 5.0 Easy online registration and payments for our camps! Pros The ease in being able to have people register online and secure their payments! We are a very small Education Center and were not able to offer online registration and payments prior to ACTIVE. We have been very happy with the online registration! Can't beat the cost! Cons A little more training on the software would have been more beneficial. We are learning our way around but felt we were not trained adequately to begin with. Review Source Response from Global Payments September 14, 2017 Thank you for taking the time to provide such great feedback it is integral to our continued improvement not only in our software but also our implementation process. We have passed this on to our cross functional teams and thank you again. LL Lynn L. Camp Director Education Management Used the software for: 2+ years ### "Helpful but could offer more" October 19, 2018 4.0 Would be helpful if I could form reports needed. Also needs to be more user friendly for clients. We continue to hear that when navigating the registration the directions are not always clear. Pros After working with Active Works for three years it has become easy and efficient to use. Finally able to cut back on paperwork. Cons Not easy to extrapolate information from client data submitted. Review Source MW Melissa W. Program Director Entertainment Used the software for: 1-2 years ### "The ease of set up and managing the site is incredible" March 29, 2018 5.0 Pros The support from Active employees as well as the user friendly software. The initial walk thru and set up with a capable instructor from Active was key to our success. Cons I wish the prices were a bit less on the regitraion for each patron. Some of our patrons register for classes 3-4 different times a year. Review Source Response from Global Payments April 2, 2018 Thanks for the feedback Melissa, it's wonderful to hear that our team was so helpful in getting you set up for success. We appreciate the 5 stars! HD Heather D. Director Education Management Used the software for: Less than 6 months ### "Active was so great helping me get set up. It has reduced my paperwork, time spent and my headaches!" June 7, 2017 5.0 Pros Ease of use in features. Active has some of the best customer service I have ever experienced. They answered all my questions quickly and efficiently. They walked me through all I needed to know. Cons I would love to have a daily attendance feature. It is so helpful to know how many campers I am going to have each day. It also helps for capacity totals. Review Source Response from Global Payments June 8, 2017 Heather, we love hearing how our solution helps save time and effort, so thank you for taking the time to provide some feedback. We share these with our product development team and always strive to deliver new and innovative ways to help our customers. Thank you again! MI Mahmoud I. software engineer ( Web developer ) Computer Software Used the software for: I used a free trial ### "Camp Management Review" April 12, 2019 4.0 My experience was very impressive at first time but some thing like tips and guide have to be mainly in this website to make it easer for the client and not get borred fastly Pros \- flexible with all kind of user - mobile friendly - multiple payment options Cons \- promotions and discounts are very rare - hard to start for the first time client - UI is good but UX have to be better - not multi languages Review Source CW Chris W. Owner Sports Used the software for: 6-12 months ### "ACTIVE" October 30, 2018 5.0 Excellent! Made my life easier and camp run smoother. Pros The ease in which I could make changes, find information and make decisions. Cons Took me awhile to understand the reports feature and make custom reports. Review Source CH Christopher H. Athletic Assistant Used the software for: 1-2 years ### "Solid system for camps; TERRIFIC Customer Support!" June 14, 2018 5.0 Tremendous customer service! Pros The ability to manipulate information and use it for our needs is very useful. The site is very easy to navigate. Cons There are occasional setting changes that I have to request help for (help which is provided almost immediately!) Review Source Response from Global Payments June 18, 2018 Thank you for the 5-star review Christopher, it's great to hear that our team has been so helpful! We appreciate you taking the time to give feedback - Gig 'Em! EB Erika B. Executive Director Recreational Facilities and Services Used the software for: 2+ years ### "ACTIVE Camps ROCKS!" October 19, 2018 5.0 Pros It is very user-friendly. When I took over this organization, I was given no instructions on how anything worked. ACTIVE Camps was easy to self-learn! Cons There is no survey feature to send to parents of participants. Review Source JG Jennifer G. Office Manager Used the software for: 1-2 years ### "Simple, effective and compatible" March 13, 2018 5.0 Pros I like that it was very easy to set up with very little to no training. I also like that a chat head pops up when you appear to be having problems. Cons We some times have issues with parents finding the forms on their end that need to be filled out. A way we figured out to bypass this issues is have the attachment go out with the confirmation email. Review Source hK helena K. Extended Day and ESL coordinator Education Management Used the software for: 2+ years ### "Extended day program" October 20, 2018 4.0 Pros it was easier for my parents to register the child for the program by using the software. Cons to find the right phone number to make a phone call for customer service. also, to follow up with help i needed in the past. Review Source KP Kelly P. Sr. Director of QA and Data Manangement Non-Profit Organization Management Used the software for: 2+ years ### "Active Camps" October 22, 2018 5.0 Real time data from registration to forms filled out. Families register earlier in the season Pros Customer service and ease of using the product. Cons Some limitations with reports and financial reports. Review Source DF Denise F. Recreation Director Government Administration Used the software for: Less than 6 months ### "Excellent Product" October 19, 2018 5.0 The is a time saver for our staff and a convenience for our registrants! We know that our class revenues will increase due to the ease of signing up for programs on this system. Pros We are happy with the ease of use for our registrants, as well as our staff on the back end. The system is very efficient and also allows our instructors to access class lists, etc. saving our staff a lot of valuable time! Cons There have been no negative aspects in using this software. Review Source RS ROBERT S. Camp Director Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent product " October 22, 2018 5.0 Extremely happy that I have switched from paper applications to active network. Pros The convenient of having all of my campers information in one place and keeping it organized. I am extremely happy to have started using this system. Cons I wish there was an app that worked with active. It would make things that much more convenient. Review Source NB Nick B. Owner Director Used the software for: ### "big upgrade" February 24, 2016 5.0 Active brought my company out of the stone ages. I now spend less time generating reports and integrating my systems, and more time on marketing and operations! Plus, its far more accurate than what i was previously doing. My customers enjoy the quicker and easier registration process. I dont know why I put off this decision for so long! Review Source Response from Global Payments February 26, 2016 Nick, thanks for taking the time to review our product. We're humbled by your comments and inspired every day by the work you do in making the world a more ACTIVE place! If there's anything we can do to make registration even easier for your customers or your business more effective, you know how to reach us! AH Adina H. Director of Operations Used the software for: ### "Good Software" February 25, 2016 4.0 Active makes our registration and collection process easier than it was with our old system. There are a few things I would change, such as being able to sort the kids or register them or limit registrations by birth year instead of birth date, age or grade, as everything in hockey is done by birth year. Its very easy to set programs up. I also wish we could send emails by "birth year" as that is how all hockey teams are set up. Review Source Response from Global Payments February 26, 2016 Adina, thank you so much for taking the time to review our product and for the feedback on desired new features. We'll make sure to evaluate them for our roadmap. Stay tuned and thanks again!