Who Uses This Software?

Staff managers and shift workers


Average Ratings

176 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Out Crowd
  • www.findmyshift.com/
  • Founded 2004
  • United Kingdom

About Findmyshift

Create and share staff schedules anywhere, any time in any web browser. With drag & drop scheduling, unlimited staff, unlimited access, shift reminders, text messaging and reporting, it's free for the first month, there's no credit card required and nothing to install. No contracts and no hidden costs for adding extra staff. Just pay-as-you-go scheduling with unlimited staff.


Findmyshift Features

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking

Findmyshift Reviews Recently Reviewed!

great experience overall, easy to use and manage

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The rotas are easy to access, I can edit them whenever I like and myself and staff can look at it easily on our phones without having to download stuff.

Cons: there are almost too many functions for me, I'm not using most of them. However, I would probably use more if my business was bigger.

Love the Software

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to make booking, when making any changes on the booking it is simple and quick, no long-winded process - Love the Software

Cons: Cannot do auto template email confirmation. When scheduling a booking we need the client to be emailed the booking confirmation from a template. Also, a reminder auto email will be great

Overall: Easy to create a booking - copy and paste

Vendor Response

by Out Crowd on November 16, 2017

Thanks for the review Stef, glad to hear you're loving the software! Get in touch with us on live chat and we'll see if we can come up with a solution for your email confirmations.

The rota work well for our organisation

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That it shows the conflicts in shift patterns and that staff can use the App to see their shifts. It's eliminated paper based rotas

Cons: It doesn't track changes made by the rota managers so mistakes or errors cannot easily be investigated. It doesn't suggest which staff are best suited to which service user like other software I've used.

Overall: No paprer based rota, annual leave is managed via the system, I can create reports from it

Vendor Response

by Out Crowd on November 16, 2017

Thanks for the review Jonathan! Change tracking is something we've been asked about a lot and we're going to be adding it very soon.

I have a team of 15 staff and was previously using excel to set the rotas.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Find My Shift has been a great time saver, raised efficiency and improved my professionalism as an employer

Cons: I'm not sure I understand its full potential -
Can I use this to help me work out the payroll?
How does the sharing of information amongst staff members work?
Is there something I can set up that will check I have all positions covered each day of the week? - at the moment this is a manual process and I have made some errors - ie. 2 people bar 11-3, 2 people bar 5.30-9.30, 1 person 9.30-12, 2 people kitchen 9-3 and 5.30-9.30

Overall: Efficiency, improved professionalism (=hopefully staff retention)

Vendor Response

by Out Crowd on November 15, 2017

Thanks for the review Angela! When you get a minute, get in touch with us on live chat and we'll take you through some of the extra features you mentioned.

This takes the administration out of holiday planning. It has saved hours per week.

Nov 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability for staff to log in and check availability themselves. It has saved me hours of literally just checking if days off are available or not.

Cons: The app version is not great., it is difficult to use and to navigate. Our staff have all been advised to either click into the desktop version or to use on a PC.

Overall: Time saving and ease of coordination

Vendor Response

by Out Crowd on November 09, 2017

Thanks for the review Fiona! If you're having trouble navigating around the app please get in touch with our support team - all feedback is welcome!

Mobile app used to breakdown a lot and staff wasn't seeing notifacations

Nov 06, 2017
5/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is usefeull to see how many hours my staff are working and in calculates they pay automatically. Also the staff can see in advance what they are working.

Cons: Mobile application needs further development. Staff were not getting notifications on when their shifts were due out. Also never understood how to use the text feature correctly is looks very complicated.

Overall: Helps me plan better

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review Chard. If you get a moment, get in touch with our support team and we'll try to work through these issues your staff are having with the notifications.

A great way to easily display planned work for staff.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and customise. No training required.
Easily accessed by staff.
The time off reporting is an added bonus.

Cons: Would love it to have more features and a bit more flexibility.
Cheaper would also be better of course!

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review!

Use it every day can't fault it.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very user friendly both as an administrator and as an employee. Makes changes so much more easily relayed to employees and helps keep track of absence and holidays easily and quickly from anywhere.

Overall: saves time, helps aid good communication of rotas to all staff and makes holiday and absence recording easier

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review Kate!

It makes my life easier and less hassle with paper.

Nov 03, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: That the staff can see the rota as soon as I have done it with out having to come into work. It saves me using paper and can easily move shifts about and reallocate shifts.

Cons: I only have a small team and the cost does seem quite a lot. Not able to open on iPhone and the app isn't very good.

Overall: It was no place when I took over and it seem the easiest thing just to keep it on.

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review Bruce. Get in touch with our support team and we'll see what we can do about the problems you're having on your iPhone. The site is expected to work on all iPhones.

Good tool for basic rotas

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy for all staff to access and easy to update. Staff like choosing their colour when they join. Easy to pass on staff messages.

Cons: Don't enjoy using the app, also could do with functionality to add info lines. Haven't been able to use budgeting tool.

Vendor Response

by Out Crowd on November 03, 2017

Thanks for the review Kate!

We have been using this website for a few years for our busy cafe/bar, a great site!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons: Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Vendor Response

by Out Crowd on October 26, 2017

Thanks for the review Grace! If you ever have trouble with the cells not lining up try resetting your browser's zoom. The keyboard shortcut is normally CTRL + 0. I hope this helps!

Find My shift is an intuitive, adaptable and user friendly piece of software

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to plan shifts and make changes, and keep track of holidays and days off. Really easy to add and remove staff and keep track of hours and staffing costs.

Cons: No major issues, the system for adding holiday could be a bit more streamlined. The system for tracking sick leave could be easier as well, would be good to be able to see sick leave as a percentage of work hours

Vendor Response

by Out Crowd on October 26, 2017

Thanks for the review David! To enter sick allowance as a percentage of hours worked, just enter a % value in the "Sick Allowance" field on the staff member's profile. The system will then automatically calculate the amount of sick leave for you based on the hours worked during the period you are reporting on. I hope this helps!

Really easy and straight forward system - takes the headache out of rota writing!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and ease of ability to add new staff as we have a fluctuating staff base.
Staff find it so easy to use too so it makes the whole process smooth and efficient.

Cons: I can't seem to re-use names easily so find I have to adjust names on the rota - effectively making up a name :)

Overall: Speed and efficiency of rota writing. Fast accessibility for all staff.

Vendor Response

by Out Crowd on October 25, 2017

Thanks for the review Susan! It's not possible to have two people with the same name on the rota, so when you add your staff make sure you add a last name. If you don't want last names to show on the rota you can change the way this is displayed via Settings > Display. You can also hide last names from other staff via Settings > Privacy. I hope this helps!

Happily used this software for a few years now. Very useful. staff friendly

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it gives me peace of mind that the staff will know well in advance when they are working, the message function is good as well, so I can inform them all easier at the same time

Cons: the running cost aren't an issue but that is a down side, would be a function for some kind of calendar or option to add in when we have events or party's on, just so I don't have to use one of the boxes.

Overall: organisation

Vendor Response

by Out Crowd on October 24, 2017

Thanks for the review Rodney. For events, try add these under "Time off" and assign them to everyone rather than a single person.

We have used Findmyshift for several years and are very happy with it.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to access from home or tablet/phone which staff find really useful It is also good to be able to switch views depending on what information you are seeking.

Cons: The only really issues are those that occur with all software programmes, those unexplained glitches or anomalies that you have to contact support to sort out.

Overall: Staff ease of access

Vendor Response

by Out Crowd on October 24, 2017

Thanks for the review Jan! Great to hear you're finding the mobile access useful.

Easy to Use, Great Tool for any Operation

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Employees have access, easy way to schedule your team, being able to look 20 weeks into the future is very helpful.

Cons: I wish that they had someone who set it up and trained you to use it from the start. I know that I am not using it to it's maximum functionality.

Vendor Response

by Out Crowd on October 10, 2017

Thanks for the review and feedback Rob! We'll be launching an online training program shortly with live webinars to help you make use of more of the system.

I'm able to share a complex schedule with my team via their mobile phones.

Oct 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it's compatible with mobile phones and that I can add as much text as I want to each scheduling shift.

Cons: I'd like it to be easier to navigate to the schedule on a specific day of the week - make the calendar icon bigger.

Vendor Response

by Out Crowd on October 10, 2017

Thanks for the review!

Easy to use, works well for business needs

Oct 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of making changes, can handle of lot of users. Good way of controlling time off and counting number of shifts

Cons: Would be useful to have different levels of access above what is currently available. Can be easy to make a mistake, such as putting in a shift for all users instead of just one.

Overall: Helps schedule the staff and count the number of shifts

Vendor Response

by Out Crowd on October 09, 2017

Thanks for the review Mark!

Easy to use. I like the app as well.

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app is a great feature of this software. I am able to log in and create the schedule each week with ease.

Cons: It is quite an expensive software. I would like to be able to email the schedule to all of my staff each week that are listed as having shifts with the click of one button.

Vendor Response

by Out Crowd on October 06, 2017

Thanks for the review Justine. Also, thanks for the suggestion - we'll look into the possibility of adding a simple option for you to email only those that are scheduled.

we have been using find my shift for many years and find that it is a very effective and easy to use

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Cons: (not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

Overall: The user friendly system is very beneficial to all staff and the excel reports for the hours worked helps me to generate my timesheets for my invoices.

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review and suggestion Danielle. We'll take a look and see what we can do for you. Perhaps a grace period for your staff to log in (maybe up to 2 weeks) after their finish date might help?

Efficient and effective in every way!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Find my shift is easy to use and very adaptable, find my shift make scheduling and adding rota's easier and less time consuming.
The agents find it easy to access and understand also. Find my shift is a great scheduling tool and I would recommend this system.

Cons: I would like to be able to add breaks in a better format, for example rather than it being displayed on the time sheet for it to be on a link for example in grid format.

Overall: This software makes my life easier day in and day out. The software make scheduling simpler, more efficient and more effective. Very Happy Customer.

Vendor Response

by Out Crowd on October 09, 2017

Thanks for the review Lyndsey! Thanks for your feedback about the breaks. When you get a minute, please get in touch with our support team and so we can find out more about what you're looking for.

amazing, after 30 years of hospitality experience this is the best by far, everyone loves it

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, access for staff, costings, changes can be made easily, sending messages to staff about changes, help from support

Cons: pretty much everything is good, the only function I wish it ha=d was to be able to calculate holiday loading for zero hours contract employees

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review Peter! Great to hear everyone's enjoying the product. To calculate holiday loading for zero hour contracts try enter a % value in the holiday allowance column on the staff member's profile. The system will then allocate holiday to that staff member as a percentage of their hours worked. Any questions, feel free to get in touch!

Very good cloud based solution to online scheduling

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very simple to use, add staff and shifts. The reporting features are very helpful in showing total hours per week, shifts etc.

Cons: It would be helpful if a maximum could be set for weekly hours or shifts per staff member. Mobile functionality is okay, but could be better.

Overall: All staff are able to access their schedule at any time, which is very helpful and has reduced absences.

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review Michael. Great to hear the system is helping to reduce absences!

Easy to set up, easy to view and maintain. It ticks all the boxes for us

Oct 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. You can set up templates and paste the into the relevant week to avoid having to duplicate work.

Overall: everyone having sight of the rota, and being able to log into the rota from their phones etc.

Vendor Response

by Out Crowd on October 04, 2017

Thanks for the review Helen, glad you're enjoying the site!

Straight forward to use and easy to access - either from computer or via the app

Sep 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Quite straight forward to add in staff shifts, holidays etc. Emails detailing shifts go to staff straight away and they can see their shifts via the app.

Cons: When updating someone's shift details I would rather be able to re-write a line, rather that add a line and then have to delete the original line, for example when a shift time changes.

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the feedback Susan! To edit an existing shift, just double click it. You don't need to create a new line and then remove the old one. I hope this helps!

Easy To Use

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to use for both workers and managers, no matter if you're in the office or working from home.

Cons: Some faults when using on versions of Google Chrome, Better holiday functionality for half days and not including days not worked in calculations.

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the 5-star rating, Joe! If you're experiencing any issues with the software on Chrome, please don't hesitate to email us anytime at help@findmyshift.com. Time off entries for holidays can be entered as half days by entering 0.5 (if you're using days as holiday allowance unit) or 4 (if you're using hours as holiday allowance unit) on the "Allowance used" field on your time off entry. On the same note, if you wish to exclude days not worked from your time off calculations, you can enter "0" on the "Allowance used" field. This way, the day will still marked as a holiday but time off allowance will not be deducted.

A very easy to use system which has proved invaluable as a business set up

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to communicate with all the staff and sort rosters quickly. Ability to budget rosters is very useful to my buesiness

Cons: I would like to be able to get the system to communicate with my accounting package - Xero but it can't.

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the great review Brian! Our software can be integrated with other software as a customization. Feel free to contact us for more details.

easy to use

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easily accessible for all staff and everything can be changed easily nice colours to use so can read easily

Cons: calculation of Bradford factor points around days off. doesn't count at bottom numbers of staff in on a day in each dept. so you have to sit and count down all staff

Vendor Response

by Out Crowd on September 12, 2017

Thanks for the review Hannah!

Would Never Consider Using Another Scheduling Tool

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our service group uses Findmyshift for scheduling multiple engineers - changes are constantly made throughout the day and by different individuals logged in at all times. The ability to make changes with instant updates and allow everyone to access via phones and web as well as advance scheduling is extremely beneficial - I would never want to be WITHOUT Findmyshift!

Cons: We would like the ability to select multiple resources, type one thing, and have it populate to all cells, but that is more of a recommended preference than an issue with the program.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the wonderful review, Kadie! We're glad to hear you're finding our software beneficial and we'll keep your suggestion in mind.

Easy to use - poor on holidays

Sep 05, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The software is easy to use. The reports are easy to download. It allows the printing off of rotas.

Cons: The software makes a straight forward issue of recording holidays difficult. The retail sw seems to be aimed at Mon-Fri not Sunday to Saturday.
Does not record Sundays as holidays which is very important in retail.

Overall: Records rotas

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Mi! You can always include your weekend time off entries by selecting "All days" on the "Days to include" field on the time off entry window. Hope this helps!

This is a pretty straightforward system with a lot of extra useful features.

Sep 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple to understand - staff find it easy to navigate - which means that most of our staff - even those resistant to new technology - are happy to use it.

Cons: When placing staff next to shifts in certain views, mistakes can be made - one does have to check and double check to make sure. This becomes more straightforward as one gets used to the software, though.

Vendor Response

by Out Crowd on September 26, 2017

Hi Peter! Thank you for taking the time to give us your feedback! If you ever have any questions or concerns please do not hesitate to let us know, we are happy to help!

Been using find my shift for 6 years now and it's been great!!!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The system itself is very simple for editing, moving and creating shifts, staff and facilities. All my staff can see when, where and how they'll be working as well as been able to see each other (an option you can turn off) to help each other with covers, holidays, etc. Overall it's an excellent package for a very reasonable price.

Vendor Response

by Out Crowd on August 29, 2017

Thanks for the review Jas!

The best addition to our busy restaurant

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and accurate reporting - great for working out holiday and more. Good for storing information

Cons: Customer care is too relaxed - I have waited for a couple of days before waiting for a response to a question

Vendor Response

by Out Crowd on September 25, 2017

Thank you for the great review Burak! We try to respond to customer support emails as fast as we can. It could be that we had to do a little research or run some tests in order to answer your question; hence, the longer than usual waiting time. Apologies for the inconvenience!

We have trialed a few different programs and this was the best one we found for our needs.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to update and very easy to customize for our staff needs. We have a particular rotation we use for our shifts and it was simple to set up. We have multiple users inputting shifts and its nice to be able to see what user has made the changes.

Cons: It doesn't always seem to save, sometimes you go back and your change isn't there. Also it is not easy to use on the mobile version on your phone. For a PC use it is great.

Overall: We have several business sites around town, this program allows our managers to look and see what staff are scheduled at their sites and when they work at a different location.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review, Jennifer! To be on the safe side, we recommend clicking the save button or hitting "Ctrl + S" on your keyboard before exiting Findmyshift to save all your changes.

I schedule for 2 different companies and www.findmyshift.com is far more value for your money.

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like just about everything about findmyshift.com. I have been using it for several years now and have found nothing that compares for the price. I find it to be easy to use, functional, flexible, feature packed and also like the mobility of it.

Cons: It would be nice to see biometrics built into the database for automatic time clocking... as an option it would be nice to have the feature to have a daily sign in sheet that can be used online by supervisors to check their staff in easily.

Overall: Timesaving, Flexible, Employee tracking.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Edwin! We're pleased to hear our software is meeting your business needs. We'll keep your suggestions in mind for future updates.

no more no-shows

Aug 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it's live and always accessible on different platforms; means staff always are aware of their shifts and practically eliminates the occurrence of no-shows due to having the wrong shifts written down

Cons: simple spelling mistakes can cause breaks to be not recorded: I had a manager who kept typing "30 mins break" and I realised this only after overpaying for dozens of hours.
Can't have both stores visible on the same page: have to use two differnet tabs and this causes issues when managers are rostering hte same staff. Also that I have to record all holiday and new staff twice- lots of duplication of effort

Overall: I think that was covered in the review

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the awesome review James! We're sorry to hear of the breaks not being recorded. We recommend using "Break rules" instead of manually entering breaks. Break rules will automatically apply to your shifts so you won't have to worry about typos.

User Friendly

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use with out any training. The scheduling has never been easy. The users have never had any issues using the software either.

Cons: It would be nice if it could generate invoices for payments. I can's use the payment as it has to go through our payroll department but it would be nice if it can automatically generate invoices on a monthly basis.

Vendor Response

by Out Crowd on September 26, 2017

Hi Sughra! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

I have been using it for years, well worth it

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Easy to manage and my managerial staff love using it. I use it on a daily basis everyday

Cons: No CONS. I have absolutely no problems with this software. It is very unlikely that I use support for help.

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the wonderful review Luciano!

Excellent!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and fantastic ability to draw down lots of information quickly. Its a great asset to our business

Cons: I cannot fault the system, it fits our business requirements perfectly. we use it every day scheduling 45 staff over 123 venues

Overall: Basically the ability to organise and communicate

Vendor Response

by Out Crowd on August 08, 2017

Thanks for the review Darron!

convenient, simple

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: automatic mail outs, copy and paste, ability to select different levels of admin and different levels of viewing shifts

Cons: deleting shifts is difficult, can't select all and delete. and making overnight shifts work is difficult as the system assumes you are working daytimes

Vendor Response

by Out Crowd on September 26, 2017

Hi Nina! Thank you for your feedback! You should be able to select any cell and delete. For your shift times, please ensure that are entering AM or PM to tell the system days or nights. You also have the option to use a 24 hour clock if that would be more convenient.

Reliable application, easy to use

Aug 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: FindMyShift is a relatively easy system to use, both as an administrator and a user. It has a simple interface that provides an instant snapshot.

Cons: When scheduling staff it can be time-consuming to manually select all staff who have requested a shift for that particular day. Would be useful to allocate shifts, then send a message to all others who requested a shift but were not successful in one easy action.

Vendor Response

by Out Crowd on August 07, 2017

Thanks for the review Jillian!

find my shift has been invaluable to our department since 2009

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Managing staff rosters for twenty-something part-time staff in 3 locations with variable hours and days is so much easier with online rosters. The colour coding makes looking up your shifts so easy

Cons: the linear display format is good but would be better if it could be displayed in multiple formats to see how the roster balances out over several months. i.e. being able to see several fortnights display in a calendar format to see how shifts are shared

Vendor Response

by Out Crowd on September 26, 2017

Hi Phillipa! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Easy to use at anywhere for staffs

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: well network supporting , all staffs can import their schedule at home , street , or out of company.

Cons: good data back up , as I am a operation manager , I am easy for checking all past record , Findmyshift is well supporting my work

Vendor Response

by Out Crowd on August 01, 2017

Thanks for the review Jeff!

Brilliant, totally change the way we managed rotas and holiday

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Rotas layouts is very good. ease access and it eliminate any excuses from staff about not seeing the rota

Cons: none that come to mind. We only really use the software to manage rota and staff holidays. We do not use much of the other functions

Vendor Response

by Out Crowd on September 26, 2017

Hi Tunji! Glad we are able to make life easier! If you ever have any questions or concerns please let us know, we are happy to help!

Easy to use, you can make FMS work for you rather than having to fit in a particular box.

Jul 25, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For us the longer term view is the most beneficial, great way to plan. We are able to use it in a number of different ways to benefit the business.

Cons: If there was more ability to add notes to shift entries I'd be happy! More flexibility in look and style would be a bonus.

Overall: Easy access, easy to update.

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the review Grant! Glad to hear our software benefits your business! Your suggestions have been noted and added to our list of feature requests.

Pleasantly Suprised

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reporting feature on hours worked per employee and time off report have been a great help in our staff management.

Cons: Hard to use on an iPhone, the scrolling isn't the easiest, however, it is useful to use on the go. recognising am-pm shifts or previously entered shift can also be an issue.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review and insight Derrick! We're always working on improving our app and adding more features for our users. We'll keep your comments in mind.

We manage our contracted hours and zero hours staff through this system for the last few years.

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Cons: Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the great review Barry! Lines can get misaligned if the browser zoom function has been adjusted. We suggest hitting "Ctrl + 0" on your keyboard fix alignment issues. Templates are best used for repeating shifts and can easily be applied to multiple cells. To apply a template to your rota, select the cells you'd like to apply the template to, then click "Templates" then the week (or weeks) you'd like to apply. I hope this helps!

Its taken the headache out of doing rotas

Jul 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automatically calculates hours which I just email over to our payroll
At a glance I can see who is on and differentiate between staff
Staff log in

Cons: App functionality a little tricky - adding shifts, etc
Staff can see I'm making changes before I've finalised the rota

Overall: Takes away the strain of working out a rota which can be a real headache

Vendor Response

by Out Crowd on September 26, 2017

Hi Paullette! Thank you for your feedback. If you prefer to keep the rota private until it is finalized you can turn off automatic publishing. This means that only Admins and managers will be able to view the entered shifts. Once finalized, you can publish for all staff to view. If you need any help, please let us know and we can guide you though it.

what i like about this system i can email all my staff with there shifts instantly

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: emailing staff instantly not one member of staff have ever said I've not received my shifts for this week

Cons: the price is a bit to high maybe you let people use the system for 3 months to try it first these new customers may get that used to it there will buy it

Overall: shifts delivered instantly to staff

Vendor Response

by Out Crowd on September 25, 2017

Thank you for the wonderful review and insight Angela! Your suggestion about extending the trial period is noted. We do encourage our users to play around with our live demo page to get to know our software. The demo is interactive and lets you use all the features available on the business plan.

I've been using this software for 3-4 years now and overall I'm extremely pleased with it.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We run a vet practice with five sites and use the software to plan rota for future months and show vets which duties they have each day and allow them to request holiday etc. It is a huge leap forward from paper planners and our other previous methods.

Cons: I find it a little fiddly to view our setup on mobile or smaller devices, but this is mainly down to the number of staff I'm attempting to organise.

Overall: It's just made organising our group of vets way easier!

Vendor Response

by Out Crowd on September 26, 2017

Hi Phillip! We appreciate the feedback and your loyalty! If you ever have any issues or questions please do not hesitate to contact us, we are happy to help!

A vital business tool. Saves me a lot of time and effort.My staff find it so easy to use the app.

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for both desktop and mobile app. being able top control costs by comparing previous weeks . Saves a lot of time. speeds up payroll.

Cons: hard to fault. sometimes get tripped up by entering a pm instead of an am.As I am not that tech aware. I am only discovering how powerful the software really is at my own pace , so if there was a prompt function to ask "why not try this feature" or "do this it will give you this benefit", that would speed up my knowledge and give me more return on my investment

Overall: Controls cost. Frees up my time.Keeps my staff informed and happy

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the awesome review, Darragh! We've noted your suggestion on our list of feature requests. If you're comfortable using the 24-hour format, we suggest using it to avoid any mistakes with your AMs and PMs. Hope this suggestion helps!

Find My Shift made planning staff rotas so simple, if only all software was created equal

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity of creating functions for each staff memeber, and the simplicity in adding them to the rota

Cons: I would like to have a recuring payment option to save time with having to login and purchase more time, this tends to get forgotton, as I am the eperson responsible for doing this but dont touch the software daily.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review and suggestion Julian! We currently don't store payment details - that's why our payments are always non-recurring. We do understand your situation though. We'll make sure to keep your comments in mind so we can work out a way around this in the future.

A no frills staff management system that's easy to use and navigate

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is clear and easy to navigate making it easier to signpost employees. The rota is simple to produce and amend when necessary meaning staff are notified asap when changes take place. The software allows employee interactivity at whatever level suits the business.

Cons: It can at times be too regimented - although at time of writing this review I cannot recall the specific incident that supports this statement. The mobile app also seems to require constantly updating which frustrates some of our staff who only access their rota/noticeboard this way.

Overall: More stable and reliable staff management system

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Hayley! We're constantly adding improvements and features on the app to better serve our users; hence, the constant need for updates. Apologies for the inconvenience!

Fantastic software really easy to use

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to easily amend to bespoke with the help of the support team, adding extra functionaility. The ease of being able to see all the planning required up to 20 weeks.

Cons: can be a bit glitchy - occasionally dates don't line up but its rare! we generally find it really good, no major problems or errors and the team are quick to help and support when we need it

Overall: better clarity of staffing, programmes, qualifications and easy to manage staff and activity programmes all in one software

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the great review Lucy! If you ever experience misaligned columns again, try hitting the "Ctrl + 0" command on your keyboard. I hope this helps!

Must have!! Never looked back since I've started using Find My Shift!

Jul 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very ease of use for the managers and staff, layout is very simple and it allows for stress free staff management

Overall: stress free staff management! Staff are happier, as my managers.

Vendor Response

by Out Crowd on September 27, 2017

Hi Rahul! That's fantastic to hear! Happy staff and management will always make for a more pleasant work environment! Please let us know if you have any questions or concerns, we are happy to help!

Excellent format easy to use and view

Jul 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like it is easy and that people can view their shifts remotely. It is very easy to use and automatically add everyone's hours up making budgeting very easy

Cons: I would like more colours to code shift patterns as it is good to colour code different shift patterns for ease of use

Overall: It makes rotas easy to plan, and changes can be viewed easily by all staff

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Jane! Sure! If you're preferred colour is not available on the colour palette, we suggest entering a colour code or using the "Pick from page" feature. Hope this helps!

a great tool to help keep our staff up to date and ready to work in an industry constantly changing

Jun 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that staff can see their schedule at any time from any device. We are a kayaking outfitter, so tours book and cancel all the time. Our staff need to see changes in their work schedule as soon as they are made.

Cons: I've downloaded the app for my iPhone, and to be honest, it's not very good. The menu disappears one second after you touch it so you can't navigate the app at all.

Overall: No one misses shifts because they didn't get the last minute change. We no longer have over staffed shifts because someone didn't know their tour canceled.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review, Kalvin! We are working to improve our app.

Does what we need for managing 30 staff across 10 locations

Jun 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Cons: Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

Overall: We have 15+ 'rooms' (8 surgeries and a number of shared admin offices) and around 30 staff. Some staff (e.g. dentists) not only need a room allocating to them they also need a nurse allocating to work with them. Other staff may just need space to work - for example allocating receptionists to one of 3 receptions, allocating admin staff to an office to work in, etc. We used to do this with spreadsheets but as we expanded it became unwieldy and prone to errors. FindMyShift has proved to be an economical way of us both planning who is where on any particular day but also communicating this easily to the staff.

Vendor Response

by Out Crowd on September 26, 2017

Hi Russell! Thank you for your positive comments. A tip for the time off planner, if you look under options you can narrow it down to just specific types of time off. It will make it less busy and much easier to see. If you ever have any questions or issues, please let us know, we are happy to help!

Such a valuable tool for staff scheduling!

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The most valuable part of the software is that staff can see their hours after the business closes. Previously they would have been messaging around each other to see what time they started for the next day but now with a simple click on the site they can easily find out. All staff use the software in our store- its easy to use and saves so much time. The software isn't perfect but it is a vast improvement on our previous system.

Cons: The only downside is how slow it works on ipads. It tends to freeze more often and is less user friendly as a result.

Vendor Response

by Out Crowd on September 26, 2017

Hi Victoria! Thank you for your feedback regarding iPads. We are looking into improving this so it can be as user friendly as on a computer. If you have any other suggestions or questions, please let us know, we are happy to help!

Great and simple to use

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and nice colour coding. easy to share with staff and print of. Nice interface and good place to store staff details.

Cons: holidays and inputing it is a bit hard and sometimes reports are not correct as inputs are wrong. All in all great though.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the awesome review Myles! If you need any help with time off entries, feel free to contact us anytime. We're happy to help!

Easy to use, easy to track where the team are

Jun 06, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: visually good to look at, ease of use. Can amend and share the rota with others on a read only basis.

Cons: The mobile software could look better. If this could be developed to be better then I would use it more

Overall: I can quickly view where all of my team are in one place

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Kathleen!

used this software for a while now and it fits all our needs

Jun 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very easy to use, allows to take staff on and off easily, does a good print out. can copy and paste from previous weeks.

Cons: if you don't use it week after week it will lose some of its settings. sometimes have difficulty texting out staff alerts.

Overall: it works well with my business

Vendor Response

by Out Crowd on September 26, 2017

Hi Shane! The site should not lose settings, even after a period of inactivity. We would like to look into this for you though, so please contact us directly. If there is anything else, please let us know, we are happy to help.

Brilliant! easy to use and excellent options

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: flexibility and customization on the roster side of things. its simple to use and allows you to run helpful reports

Cons: reports could use more filter options to help design the exact report you wanted. i have several teams all being paid from the one payroll, but their wages affect our budget differently.
if i could isolate certain payrolls i could produce better reports
also being able to put in sales could help design reports important to my sales team.

Vendor Response

by Out Crowd on September 26, 2017

Thank you for the wonderful review Ki! Let us know what kind of filter fields you need. You can contact us anytime on email and live chat. We'd be happy to help!

Overall a fantastic scheduling system that makes our lives much easier!

Jun 02, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can access your work schedule anywhere, no need to search through emails or pop into the office.

Cons: Would really appreciate an app with all the functionality of the web-based platform. The web-version can be bit too glitchy. Sometimes you can accidentally move a shift when scrolling down.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Eoin! We're still working on improving our app!

Really good.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Staff love that they can have an app on their phones to check the shifts :) Easy to access for everyone all round.

Overall: Quick and easy to do the shifts. The app is great in this day and age.

Vendor Response

by Out Crowd on June 02, 2017

Thanks for the review Vicky!

findmyshift has been a breath of fresh air compared to the previous scheduling tool!

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate that findmyshift is user-friendly, offers a great value, and operates smoothly and quickly. It has all of the features I was looking for in a scheduling tool.

Overall: I saved my organization a lot of time and money by switching to your tool. It's great to have flexible payment options to prevent monthly expensing.

Vendor Response

by Out Crowd on September 26, 2017

Hi Nicole! Thank you for your feedback. If you ever have any questions, or suggestions, please let us know. We are happy to help!

Easy to learn and interactive, efficient rostering and reporting.

May 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Each month we have to do payroll and consolidate time sheets from several sources. The CSV function helps as we can send the excel sheet to accounts.

Cons: The app is very basic and hard to read. Shifts are not organised by location, time, or name. The desktop table view would be very useful to have in-app.

Vendor Response

by Out Crowd on September 26, 2017

Hi Rowena! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

The use of this program has really assisted in our company with all of our staff members.

May 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That all needs of ours were easily met and the program was made to suit us. We can easily make changes (daily) and our staff can easily access their roster.

Overall: Many: Easily rostering crew members daily/weekly and eliminating paper from our office.

Vendor Response

by Out Crowd on May 26, 2017

Thanks for the review Annika!

Very good system for managing staff shifts. Very easy to use.

May 25, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use. New staff are up and running straight away. You can have changes updated straight away and everybody knows

Cons: It is expensive and an additional overhead for small businesses to have to pay. When using the mobile version , you have to switch over to the desktop version.

Overall: Knowing that everyone has access to the latest update schedule and that al staff know what times and which days they are due to work

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Kevin!

Great Cloud Solution for Rosters

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, intuitive and responsive. I like the ease of importing new staff and the template driven week by week roster. This program was the original and I still think one of the best

Cons: Can be a bit expensive without an app based messaging service, maybe something to work on.
I would like to see an option to setup rosters by number rather than employees and then you can add employee to number. this way you could build a number based template that anyone can be attached to.

Overall: Ease of use. Good employee response and less arguing

Vendor Response

by Out Crowd on May 25, 2017

Thanks for the review Brett!

keeps us organised and on track

May 23, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Clear and easy to follow. We can print and send by email at no extra cost. I would recommend this to any new start up business as it is not too expensive.

Overall: Enables staff to know exactly where they are going and at what time they are required. It also tracks their times as many only work 16 hours

Vendor Response

by Out Crowd on May 23, 2017

Thanks for the review Janet!

I found Findmyshift simple and easy to use. I was able to set up my schedule in minutes.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked the accessibility of the application either online or through the mobile application. The online version is very intuitive and schedule layout is provides a great overview.

Cons: It has a lot of great features but I found the cost to be fairly high. I have basic needs, with not many direct reports so a lower cost version based on the number of employees would be beneficial.

Overall: Simple and easy way to put together a schedule for my employees. Easily accessed either online or through the mobile application.

Vendor Response

by Out Crowd on May 17, 2017

Thanks for your review Jason!

we love Find My Shift!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: used for a few years now - extremely easy to use for managers and staff. support are always very quick to get back to us.

Cons: the app is rubbish for managers - i'm sure it's fine for just checking your shift, but to do anything else I have to go into desktop mode.

Overall: easy software planning

Vendor Response

by Out Crowd on September 26, 2017

Thanks Wendy, we appreciate the feedback! We hope to add more features to the app in the future to make it a better tool for managers. If you have any other questions or suggestions, please let us know.

Great

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and intuitive, the icons above the chart are really easy to pick up and it has organised our business brilliantly

Cons: The software is a little slow at times with the change between weeks on the chart and can be a little annoying changing between.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the awesome review Callum! We'll make sure to look at smoother week-to-week transitions in the future.

been using this roster for over 4 years. its solid and reliable and keeps adding new features

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: not too many features, has the time clock feature and the best way to track and keep records on old staff / leave application

Cons: mobile version sucks. the desktop on a mobile is annoying to use. I want to be able to access the whole roster on the mobile version without the names of staff moving out of line of their roster!

Vendor Response

by Out Crowd on September 26, 2017

Hi Olive! That you for the feedback regarding the functionality of the mobile version. I will have it added to our request list for consideration with a future update.

Useful tool for the hospitality industry

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: In the hospitality industry, changes to the rota are the frequent, Findmyshift will send updates of any changes made to the rota and notify all staff. It also allows staff to mark in requests for annual leave or time off. These two features make it easy to organise your rota in advance and at quick notice. The programme is easy to use, and makes organising busy schedules a doddle.

Cons: Mobile app does not show who else is working on shift with you, which would be helpful feature. I always return to the desktop site as an organiser to see the overview of the shifts.

We introduced findmyshift last year it has completely revolutionised our team planning

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use for administrators and team members alike. The ability for all team members to see holiday at the touch of a button, reports are really useful and we have only used the very basics to date. The elimination of paper rota, and accurate record of communications has saved us both time and money.

Cons: We struggled initially to show work groups. We are a retail store with several skill levels and wished to display each group of similar skill together. We managed with a prefix to job title. Our one wish would be to have a more flexible work group display format

Overall: Time saving, better communication, analysis

Vendor Response

by Out Crowd on May 04, 2017

Thanks for the review Michael!

I really like Find My Shift in general, but find some parts a little fiddly.

May 03, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The rota is very clear to see on screen, which makes it easy to see the important details at a glance.

Cons: I find using Find My shift a little fiddly, but I that may just be that I am still getting used to being an administrator (6 months in role).

Vendor Response

by Out Crowd on September 26, 2017

Hi Sam! Learning a new role can be a challenge. If you ever have any issues or questions regarding Findmyshift, please get in touch - we are here to help!

Price Relative Rotaing - Works well

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The online software is very easy to use and has a lot of functionality built in. The way the rotaing payment works is great and allows for really good flexibility.

Cons: Sometimes we find that staff may struggle with the Mobile App, but apart from that there are usually no issues at all.

Does exactly what it says on the tin

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: nothing so far

Overall: Easy to use piece of software. Great functionality and easy to use for all staff members. A great tool.

Vendor Response

by Out Crowd on August 31, 2017

Thanks for the review Jane!

Superb for ease of use and access

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Adopted this to several businesses 4 years ago and have never looked back. Easy to use for me and my staff. Ideal for holiday planning and planning rotas in advance

Pros: Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons: Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Recommendations to other buyers: Get it, it will make life easier

Vendor Response

by Out Crowd on April 28, 2017

Thanks for the Review Tony!

Pretty Slick

Apr 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Nice being online and able to email direct to staff

Cons: fee is a bit on heavy side

Overall: So far its been great, help as been amazing. Sometimes little things have been confusing to start with but once you get used to the tools it works really well!

Vendor Response

by Out Crowd on April 20, 2017

Thanks for the review Georgi!

Happy with everything

Apr 20, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Comments: Happy with the service. I like the different colours and I love the ease of adding shifts and people having access.

Vendor Response

by Out Crowd on June 06, 2017

Thanks for the review Rashel!

Been using for years

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Findmyshift has been a pretty vital tool for me and my business of 14 employees for a more than a couple years now. As I've got to grips with the extra tools and services it's really helped me keep the payroll costs in check and organised. Staff have no problems using the system to book time off either.

Vendor Response

by Out Crowd on April 20, 2017

Thanks for the review Dave!

Findmyshift - great tool for organising my team, and empowering my volunteers

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has loads of functions which means we can adapt it to our needs, our volunteers, who range from 16-70+ can all use it to book in their shifts

Cons: I have to renew our subscription every few months, I can't put too much on my credit card.

Overall: I use findmyshift to organise the rota for my shop. The volunteers can use it to request shifts they are available for, and I can book in my staff when I need them. It works so well and I am not sure what we'd do without it!

Vendor Response

by Out Crowd on April 18, 2017

Thanks for the review Beki!

made life so much easier

Apr 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are a busy vet hospital with 25 staff. Findmyshift has revolutionised the way we do rosters. track hours worked and communicate roster changes with the team. We love it!

Vendor Response

by Out Crowd on April 17, 2017

Thanks for the review Nigel!

Great for Staff

Apr 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Can be a bit clunky when trying to do weeks ahead.
All in all though it is great for my staff who are mainly tech savvy gen y's .

Perfect for small to medium size business

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use and effective

Cons: didnt advise when new changes were coming out, just spotted them for ourselves

Overall: We have had a number of rosters running over the last 3 years with Find my shift. It is an easy to use program that has worked well for the complex rosters we have working in the home and community health sector.

Vendor Response

by Out Crowd on April 13, 2017

Thanks for the review Lisa!

month view required

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: It would be easier if you could see a whole month in one quick glance rather than week to week views.

Vendor Response

by Out Crowd on September 26, 2017

Hi Sandee! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Awesome product!!!

Apr 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Seems to be gleaned from excel so staff can use it well

Cons: I don't find the app as user friendly for the administrator of the roster, but the staff love it as individuals, so not sure if that is a con or not, but in the office we almost exclusively use desktop.

Overall: We are a small business that has grown whilst using FMS, the product itself is great, updates intuitive, staff like it, customer support always prompt (and patient given that most of our issues are user error :) )..... Cant recommend it highly enough.
PRM Operations

Recommendations to other buyers: Your business is a perfect three way combination, a good simple no frills product, well supported and well priced, we really think its fantastic.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for your feedback Patrick! We do hope to add more features to the app in the future to make it more user friendly for administrators and managers. If you have any other questions, please let us know. We are happy to help!

Simple is so simple

Apr 08, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: In looking at other shift booking systems, Find My Shift continues to be our go to system. It is easy to use and schedule and easy for our crew to understand. As a seasonal business we can simply buy the time we need, let it lapse over the winter, and start up again where we left off in the spring. Additionally, the price makes it very accessible to our smaller operation.

Vendor Response

by Out Crowd on April 10, 2017

Thanks for the review Joan!

Good value

Apr 07, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple

Cons: Basic reporting and doesn't separate out lunch breaks from stats

Overall: We have used Findmyshift for a few years now predominantly because it is is simple to train new consultants (we have 150 homeworkers) to submit and manage their shifts themselves, which can be different week on week and month on month. Management then can approve and monitor relatively simply. Reporting is basic but fine for uploading onto to CSV/Excel then manipulating the data as you need it. Does not have many bells & whistles but works for us currently as good value for money and simplicity.

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the review Andrew! We might look into adding breaks on stat reports in the future. In the meantime, breaks can be viewed on hours reports.

Has just revolutionized our rostering

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Looks good - the interface is simple and customisable

Cons: Small bugs in the system that are of no consequence (admin emails sometime come addressed to the wrong person but to the right address)

Overall: Brilliant online rostering system that stays up to date, fully customisable, and user friendly. Ability to have generic logins and to send feeds directly to your calendar or phone. Never again do we have multiple copies of rosters floating around. Everyone is on the same page and no-one misses their shift because there were two different versions of the roster.

Recommendations to other buyers: No

Vendor Response

by Out Crowd on April 07, 2017

Thanks for the review Gerard!

Findmyshift makes my staff happy

Apr 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simplifies staff interaction.

Cons: Interface needs updating.

Overall: I've used FMS for several years. Getting the schedule off a clipboard and onto the internet was a huge step forward. It eliminated staff confusion and mistakes. Improved punctuality. It saves so much scheduling time.

Vendor Response

by Out Crowd on May 12, 2017

Thanks for the review Donna!

Find My Shift

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: The rostering system is an excellent product . Its not perfect but when you have many staff it makes life easier for the manager doing the roster.

Vendor Response

by Out Crowd on April 05, 2017

Thanks for the review Nicky!

Love this software

Apr 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Can't think of anything!

Overall: We love using this software - love that all of the staff can log in at any time to check their shifts from their phones! Its easy, all of the information relating to shifts, illness, holidays are at hand and although we've used our own spreadsheets in the past, the minimal cost is worth it to see historical data and project holidays as they are requested etc. A gem !

Vendor Response

by Out Crowd on April 10, 2017

Thanks for the review Lesley!

Convienent Cloud based program for small business

Mar 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: I find it lacking in a number of areas
Mainly reporting is not as good as it could be with no sales vs wages is rather basic
That is the point of a hospitality roster program to roster to wages to turnover
The Admin levels need 2 access levels so managers can add staff details but not see all wages

Vendor Response

by Out Crowd on May 09, 2017

Thanks for the review Mark!

Life/time saver

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using the software for about 2 years now. This system has saved me a huge amount of time. I am able to very easily see labor trends, and can make adjustments to meet budget requirements quickly. Reporting has been invaluable to show clear and accurate status of multiple projects. Lastly, value for the money is unsurpassed. I spent a lot of time researching options and this made the most sense from a bang for the buck point of view. Can not recommend it enough.

Vendor Response

by Out Crowd on September 26, 2017

Hi Vincent! Thank you for your kind words and your loyalty! If you ever have any questions or issues, please let us know, we are happy to help!

simply fantastic

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: its very easy to use

Cons: its not free to send messages to staff

Overall: hi guys we currently use this staff rota software its great saves so much time its very easy to use plenty of extras to incorporate into your rotas i dont use the email or message the staff as this costs money what i do is simply print the rota out and stick it on the staff room wall like i said this is a very good staff rota system to use cheers guys happy staffing, libertys gin bar warrington uk

Recommendations to other buyers: can you put a box in the screen so i can tick it to tell me ive paid this staff member

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the awesome review Kenny! Sending messages as emails and push notifications will not cost you anything at all. If you can manage with sending notifications through emails and push notifications only, we suggest using these instead of SMS.

Most useful staff management website!!!

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this site every day and could not fault its uses and the staff who are on hand to help whenever we need it. It covers our every need from simple staff management to reports on just about every bit of information we need to know regarding time off/hours works/budgets etc... The customization is perfect for the user to control how much information everyone linked to our company can view.

Cons: There are some alignment issues with the overview page when selecting more than 2 weeks which can cause problems with reading the correct table for certain staff members.

Vendor Response

by Out Crowd on March 23, 2017

Thanks for the review Peter!