Who Uses This Software?

Staff managers and shift workers


Average Ratings

210 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Out Crowd
  • www.findmyshift.com/
  • Founded 2004
  • United Kingdom

About Findmyshift

Create and share staff schedules anywhere, any time in any web browser. With drag & drop scheduling, unlimited staff, unlimited access, shift reminders, text messaging and reporting, it's free for the first month, there's no credit card required and nothing to install. No contracts and no hidden costs for adding extra staff. Just pay-as-you-go scheduling with unlimited staff.


Findmyshift Features

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking

Findmyshift Reviews Recently Reviewed!


Very useful software that has steadily improved over the years

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The accessibility of this software is one of the most important features for me. My staff use both the app and the website on their mobiles and tablets to access our rota to check their shifts, request holiday etc.

Cons: The way the software is currently setup its not possible to assign more than 1 rule to pay rates with makes my job more difficult when working out wages on days that attract 2 different levels of premium rates. For example paying someone an additional £1 per hour for working a night shift and also paying them an additional £1 per hour because that night shift was on a sunday or a bank holiday.

Overall: As our business grew and we employed more staff, managing an excel/paper based rota became time consuming. The reporting aspect alone of this software has saved me enough time throughout the year to justify the cost, let alone the fact that staff can login using the app or through the website and see their own shifts instead of calling into the office because their paper copy is out of date

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Tyrone! Regarding the pay rates, it is actually possible to add multiple rules and you can quite easily set them up to pay your staff different rates for different types of shifts. If you'd like us to walk you through it, get in touch with our support team!

Find My Shift has helped us control schedules of employees in all our different 7 locations.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and access. Accessibility to all employees in different locations as some of our employees work 100s of KM away from base. Ability of employees to request change in shift through the system

Vendor Response

by Out Crowd on January 12, 2018

Thanks for the review Jamal!

We find Findmyshift a great tool to create rotas and for everyone to input their unavailability

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to use, and the fact that it makes the schedule available to everyone. I like that all members of staff can see who they're working with, and they can request days off online. I think this makes a great difference.

Cons: The app could be improved as it's quite confusing to see the schedule and it doesn't give you access to everything.

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Claudia!

0632110080950e4c3bbfab29cbd94f19

Have been using this software for three rosters for about 5 years

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons: The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Overall: we manage rosters over 3 sits (soon to be 4). However the cost of paying for multiple rosters that do not link to our paysystem is becoming prohibitive and we are actively looking for an integrated payroll / roster / timeclock package.

Vendor Response

by Out Crowd on January 10, 2018

Thanks for the review Finlay! Please get in touch with our support team so we can help find a solution for you to integrate your payroll with Findmyshift.

This has been an effortlessy easy rota service to transition over to and the best move

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user friendly interface and mobile app is both readily accessible and visually very clear. All staff at varying IT levels have found it easy to migrate to, loving away from paper copies.

Cons: From a safeguarding perspective and with additional reassurance of confidentiality to users and given that my organisation is education based, it would be so helpful to be able to password protect the documents in uploads.

Overall: This has help streamline our rota process and created much ease for all 23 of our staff.

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Bethany! Great idea about password protecting the uploads. I've added it to the request list and will let you know as soon as we get to it.

Fantastic value for money software

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to change shifts, leaves a paper trail for annual leave requests, shift requests etc.

Cons: The app is rubbish for authorising leave etc - have to log in to desktop site.
Would like a more robust biometric clocking in/out to link with Find My Shift - using the one on Find My Shift isn't working for us as staff "forget". Would like a terminal where people clock in/out as they enter/leave the office.

Overall: easier shift planning, annual leave planning

Vendor Response

by Out Crowd on January 09, 2018

Thanks for the review Wendy! We do offer a stand-alone time clock application, but if you'd rather use an external system we can look at integrating the data for you - just get in touch with our support team!

This software is the best we have ever used and the cost is really reasonable for all the features

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is so user friendly easy to use and is very easy to get up and running within minutes of setting it up and anyone can use it.

Vendor Response

by Out Crowd on January 08, 2018

Thanks for the review Peter!

Findmyshift is the most practical online option we have found and it makes our staff management easy

Jan 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We can list all our employees and add the necessary information for each of them. The reports are great and crucial for us

Cons: We do not merge information with our POS, but I think Findmyshift would not be able to share it. This may be necessary if we upgrade our POS system for a full clock-in POS. If we did so, we would like the POS information to update Findmyshift, but at the moment those changes would have to be applied manually

Vendor Response

by Out Crowd on January 05, 2018

Thanks for the review Luis! Get in touch with our support team about your POS integration requirements and we'll see what's possible.

Best value for money scheduling app out there! Simple but has all the features you need.

Jan 03, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Cons: It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Overall: More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff requests, holiday and time off

Vendor Response

by Out Crowd on January 04, 2018

Thanks for the review Cal!

Professional software that I now use in 2 restaurants, one with 70 employees

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The efficiency, communication direct and as a whole to employees, the app so its user friendly to staff and calculation of holiday has been invaluable.

Vendor Response

by Out Crowd on January 03, 2018

Thanks for the review Carla!

Brilliant software for my payroll

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of input and hour reports and the ability to use it on my phone when out on site with my staff.

Cons: Holiday part of the software not so good. Could do with overall view of when an individual has taken their holiday

Vendor Response

by Out Crowd on January 03, 2018

Thanks for the review Timothy! We'd like to hear more about your ideas for holidays - so please get in touch with our support team if you get a chance.

good programme

Jan 02, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: can calculate the day off automatically, like there is an app so everyone is accessible to the roster on their phone

Cons: nothing much in particular. If can set the maximum number of day off request per day would be great.

Vendor Response

by Out Crowd on January 03, 2018

Thanks for the review Debbie! Great suggestion about maximum days off per request, we'll add it to the request list.

Good software

Jan 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Staff view and site view parameters are good features. We like the colour coding for multiple sites

Cons: Mobile app is poor. The Administrator will need to use the desk top version on a mobile and it is very tedious

Vendor Response

by Out Crowd on January 02, 2018

Thanks for the review Alan! We're working on more functionality for the mobile site so hopefully that will help your administrators.

Have been using Findmyshift for over 2 years and it is simply the best part of my HR experience.

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for managers and staff, simple, quick, accurate enough to save money with processing wages, works with integrated time clock, excellent reporting and communications.

Vendor Response

by Out Crowd on January 02, 2018

Thanks for the review John!

FMS.com has revolutionised the ease of compiling and issuing our rotas ten-fold.

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The instant updates to staff with new rotas and rota changes and tactile nature of the rota page....

Cons: the app frequently crashes and shows the rota in a visually difficult-to-comprehend way.
Much improvement needed to be useable for us

Overall: Quicker, easy to use, editable, live updates for staff, colour coding for ease of viewing and proof-checking.

Vendor Response

by Out Crowd on December 22, 2017

Thanks for the review Alex! Next time the app crashes, please get in touch with our support team with a screenshot so we can help resolve any problems for you.

Great piece of software

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to pull off all the reports we need and can quickly see the up to date financials in the Dashboard.

Cons: Would be good if there was a plugin for Wordpress to have on our own website for logged in users or ability to add it to office software.

Overall: Easy to use and provides us with all the reports we need.

Vendor Response

by Out Crowd on December 19, 2017

Thanks for the review Eric! Get in touch with our support team as we can certainly help you out with an embedded copy of your schedule on your Wordpress site.

Love FMS, so easy to use but mostly, really easy to modify schedules

Dec 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love how easy it is to use. Our schedules are made well in advance but they change all teh time based on our customers needs. Saves us so much time through the efficient nature of the application

Cons: When using the phone App, to see all of the team, I have to go to the desktop application,. It would be nice to have a phone app that matched the PC version.

Overall: Super fast team/project/job scheduling - and adjustment of same!

Vendor Response

by Out Crowd on December 19, 2017

Thanks for the review Tom! Great to hear you're saving time with our app.

So easy to let ure staff know dere times and also great for messaging

Dec 15, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use and easy to understand
The staff being able to request time off or put in reasons why not available on any day make life easy !!!

Cons: Not sure if theres much i dont like about this software,one thing that would be fantastic is if you were able to see each employees total hours beside there name as im doing the rosters,it would be a great helpas i have a lot of part time staff and like to spread the time fairly

Overall: Makes life easy !!!

Vendor Response

by Out Crowd on December 18, 2017

Thanks for the review Liam! To view staff hours beside their name tick "Real-time reporting" under "Options". I hope this helps!

Solved our scheduling dilemma instantly!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of changing the schedule. Everyone can access at any point in time. FindMyShift crew worked with us on customizing our schedule.

Cons: Color chart misrepresents the colors. The copy and paste can sometimes be finicky. Other than that, it works perfect!

Overall: Easy Scheduling!

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review Chase! If you get a minute, get in touch with our support team so we can find out more about the problem you're having with the colour selector.

Great, would recommend.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cross platform stability, calendar feed options, very easy to add new staff/facilities/etc as needed.

Cons: Smarter handling of break times across "separator lines", smarter ability to auto calculate payrate increases over shift lengths and/or days of the week (e.g, auto calculating x1.5 for first 3 hours on a weekend, and x2 thereafter).

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review and the suggestions Andrew, we'll get them added to the request list.

Easy, flexible and transparent.

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to swap, change and deploy resources. Suit our needs perfectly as we're able to add projects in rows and deploy multiple employees in each project.

Cons: Could have worked better on touch-screens. Would love to see more open triggers and actions towards Zapier!

Overall: Easy planning!

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review Jørgen! We recently updated the site to work better on touchscreen devices but if you're still having trouble please get in touch with our support team.

Saves me so much time!!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that you can swap between facilities and staff to make sure all areas are covered and all staff have the correct hours.
My staff love that they can go online to see what time their shift starts.

Overall: Saves time when creating rota or making changes and being online is a massive selling point.

Vendor Response

by Out Crowd on December 06, 2017

Thanks for the review Jo!

Easy to manage 25 staff across 6 units

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to assign shops, and then add that to different staff. Helps for budgeting for each unit especially with ability add payscales
Colour coordination by shop and staff member

Cons: Slightly clunky when editing cells and changing shifts etc.
Few additional features - clock in and out, holiday tracker.

Vendor Response

by Out Crowd on December 06, 2017

Thanks for the review Tom! Get in touch if you have any suggestions on how we can streamline the process of changing shifts for you - it should be painless!

Saves time find it very convienient

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it is easy to use and keeps colleagues updated. Easily tracks holiday and sick leave, bank holidays etc. Everyone is able to see last minute changes

Overall: Saves time. I find it is easy to use and saves me a lot of time especially having the templates set up that are easy to change.

Vendor Response

by Out Crowd on December 05, 2017

Thanks for the review Rachael, great to hear you're enjoying the site!

Highly recommended and essential for small business

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It saves so much time and is an easy way of keeping all information about your staff in one place.

Vendor Response

by Out Crowd on December 04, 2017

Thanks for the review Max!

Have been using this for over 12 months now, perfect for what my needs are.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent value for money considering it's capabilities. Came across these guys whilst looking for an online clocking in system. Their customer service and online chat functionality is superb.

Cons: The need to manually intercept holiday calculations, app functionality. Sometimes wish I could pick up the phone and talk to someone.

Overall: Easy setup and staff timesheet tracking.

Vendor Response

by Out Crowd on December 01, 2017

Thanks for the review Dave! Great to hear you're happy with the site and our customer service!

Since discovering Findmyshift I have been impressed and told many people to start using it ASAP

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fantastic value and ease of use. It does everything that we need it to without trying to do more than is necessary. Staff have access on demand and it helps with communication.

Cons: The reports for calculating time worked should be integrated into payroll software such as Quickbooks

Vendor Response

by Out Crowd on November 29, 2017

Thanks for the review Sunil! We'll be integrating with Quickbooks soon so you'll soon be able to send staff hours directly without having to export/import. I hope this helps!

Excellent.... very user friendly.

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: How easy it is to use for staff who aren't computer literate... the ability to set and then view shifts for staff and to set notifications is extremely user friendly

Cons: No entirely mobile friendly with smart phones from an admin point of view. You cannot view entire rotas and assign shifts easily via the mobile app version of the software

Vendor Response

by Out Crowd on November 28, 2017

Thanks for the review Alex!

Very good

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, has all the tools that we need. Helps us communicate with the team as they are not based in one building.

Vendor Response

by Out Crowd on November 23, 2017

Thanks for the review Ruta!

Findmyshift serves our needs perfectly.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that we can communicate our schedule to our employees easily. I like that we can choose email or text to communicate with them. I can also send general messages out to everyone easily.

Cons: It would be great if the "Project" was able to contain an address and a hotel address. We use the Notice Board to communicate those things. now.

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Ann. To add addresses to your "Projects" create a custom column from the "Projects" page. If you run into any trouble or have any questions, get in touch with our support team.

4d329425247788e6c2236922d1df967f

Simple to use, easily accessible

Nov 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Cons: Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Tony. Get in touch with our support team so we can work through the issues you're having on your touch screen devices.

Brilliant

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clocking in and out and the reports it generates makes our monthly pay run so much quicker. Its brilliant for the staff too and enables us to keep a record of annual leave, as well as plan for future annual leave.

Cons: we do not really have anything to add here at this stage. Have used the software for over a year now.

Overall: time saving, better organised.

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Becky! Great to hear we're helping with the monthly pay run.

great experience overall, easy to use and manage

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The rotas are easy to access, I can edit them whenever I like and myself and staff can look at it easily on our phones without having to download stuff.

Cons: there are almost too many functions for me, I'm not using most of them. However, I would probably use more if my business was bigger.

Vendor Response

by Out Crowd on November 21, 2017

Thanks for the review Rosie! Get in touch with our support team and we'll happily walk you through some of the more advanced features.

Love the Software

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to make booking, when making any changes on the booking it is simple and quick, no long-winded process - Love the Software

Cons: Cannot do auto template email confirmation. When scheduling a booking we need the client to be emailed the booking confirmation from a template. Also, a reminder auto email will be great

Overall: Easy to create a booking - copy and paste

Vendor Response

by Out Crowd on November 16, 2017

Thanks for the review Stef, glad to hear you're loving the software! Get in touch with us on live chat and we'll see if we can come up with a solution for your email confirmations.

The rota work well for our organisation

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That it shows the conflicts in shift patterns and that staff can use the App to see their shifts. It's eliminated paper based rotas

Cons: It doesn't track changes made by the rota managers so mistakes or errors cannot easily be investigated. It doesn't suggest which staff are best suited to which service user like other software I've used.

Overall: No paprer based rota, annual leave is managed via the system, I can create reports from it

Vendor Response

by Out Crowd on November 16, 2017

Thanks for the review Jonathan! Change tracking is something we've been asked about a lot and we're going to be adding it very soon.

I have a team of 15 staff and was previously using excel to set the rotas.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Find My Shift has been a great time saver, raised efficiency and improved my professionalism as an employer

Cons: I'm not sure I understand its full potential -
Can I use this to help me work out the payroll?
How does the sharing of information amongst staff members work?
Is there something I can set up that will check I have all positions covered each day of the week? - at the moment this is a manual process and I have made some errors - ie. 2 people bar 11-3, 2 people bar 5.30-9.30, 1 person 9.30-12, 2 people kitchen 9-3 and 5.30-9.30

Overall: Efficiency, improved professionalism (=hopefully staff retention)

Vendor Response

by Out Crowd on November 15, 2017

Thanks for the review Angela! When you get a minute, get in touch with us on live chat and we'll take you through some of the extra features you mentioned.

This takes the administration out of holiday planning. It has saved hours per week.

Nov 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability for staff to log in and check availability themselves. It has saved me hours of literally just checking if days off are available or not.

Cons: The app version is not great., it is difficult to use and to navigate. Our staff have all been advised to either click into the desktop version or to use on a PC.

Overall: Time saving and ease of coordination

Vendor Response

by Out Crowd on November 09, 2017

Thanks for the review Fiona! If you're having trouble navigating around the app please get in touch with our support team - all feedback is welcome!

Mobile app used to breakdown a lot and staff wasn't seeing notifacations

Nov 06, 2017
5/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It is usefeull to see how many hours my staff are working and in calculates they pay automatically. Also the staff can see in advance what they are working.

Cons: Mobile application needs further development. Staff were not getting notifications on when their shifts were due out. Also never understood how to use the text feature correctly is looks very complicated.

Overall: Helps me plan better

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review Chard. If you get a moment, get in touch with our support team and we'll try to work through these issues your staff are having with the notifications.

A great way to easily display planned work for staff.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and customise. No training required.
Easily accessed by staff.
The time off reporting is an added bonus.

Cons: Would love it to have more features and a bit more flexibility.
Cheaper would also be better of course!

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review!

Use it every day can't fault it.

Nov 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very user friendly both as an administrator and as an employee. Makes changes so much more easily relayed to employees and helps keep track of absence and holidays easily and quickly from anywhere.

Overall: saves time, helps aid good communication of rotas to all staff and makes holiday and absence recording easier

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review Kate!

It makes my life easier and less hassle with paper.

Nov 03, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: That the staff can see the rota as soon as I have done it with out having to come into work. It saves me using paper and can easily move shifts about and reallocate shifts.

Cons: I only have a small team and the cost does seem quite a lot. Not able to open on iPhone and the app isn't very good.

Overall: It was no place when I took over and it seem the easiest thing just to keep it on.

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review Bruce. Get in touch with our support team and we'll see what we can do about the problems you're having on your iPhone. The site is expected to work on all iPhones.

Good tool for basic rotas

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy for all staff to access and easy to update. Staff like choosing their colour when they join. Easy to pass on staff messages.

Cons: Don't enjoy using the app, also could do with functionality to add info lines. Haven't been able to use budgeting tool.

Vendor Response

by Out Crowd on November 03, 2017

Thanks for the review Kate!

We have been using this website for a few years for our busy cafe/bar, a great site!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons: Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Vendor Response

by Out Crowd on October 26, 2017

Thanks for the review Grace! If you ever have trouble with the cells not lining up try resetting your browser's zoom. The keyboard shortcut is normally CTRL + 0. I hope this helps!

Find My shift is an intuitive, adaptable and user friendly piece of software

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to plan shifts and make changes, and keep track of holidays and days off. Really easy to add and remove staff and keep track of hours and staffing costs.

Cons: No major issues, the system for adding holiday could be a bit more streamlined. The system for tracking sick leave could be easier as well, would be good to be able to see sick leave as a percentage of work hours

Vendor Response

by Out Crowd on October 26, 2017

Thanks for the review David! To enter sick allowance as a percentage of hours worked, just enter a % value in the "Sick Allowance" field on the staff member's profile. The system will then automatically calculate the amount of sick leave for you based on the hours worked during the period you are reporting on. I hope this helps!

Really easy and straight forward system - takes the headache out of rota writing!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and ease of ability to add new staff as we have a fluctuating staff base.
Staff find it so easy to use too so it makes the whole process smooth and efficient.

Cons: I can't seem to re-use names easily so find I have to adjust names on the rota - effectively making up a name :)

Overall: Speed and efficiency of rota writing. Fast accessibility for all staff.

Vendor Response

by Out Crowd on October 25, 2017

Thanks for the review Susan! It's not possible to have two people with the same name on the rota, so when you add your staff make sure you add a last name. If you don't want last names to show on the rota you can change the way this is displayed via Settings > Display. You can also hide last names from other staff via Settings > Privacy. I hope this helps!

Happily used this software for a few years now. Very useful. staff friendly

Oct 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it gives me peace of mind that the staff will know well in advance when they are working, the message function is good as well, so I can inform them all easier at the same time

Cons: the running cost aren't an issue but that is a down side, would be a function for some kind of calendar or option to add in when we have events or party's on, just so I don't have to use one of the boxes.

Overall: organisation

Vendor Response

by Out Crowd on October 24, 2017

Thanks for the review Rodney. For events, try add these under "Time off" and assign them to everyone rather than a single person.

We have used Findmyshift for several years and are very happy with it.

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to access from home or tablet/phone which staff find really useful It is also good to be able to switch views depending on what information you are seeking.

Cons: The only really issues are those that occur with all software programmes, those unexplained glitches or anomalies that you have to contact support to sort out.

Overall: Staff ease of access

Vendor Response

by Out Crowd on October 24, 2017

Thanks for the review Jan! Great to hear you're finding the mobile access useful.

Easy to Use, Great Tool for any Operation

Oct 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Employees have access, easy way to schedule your team, being able to look 20 weeks into the future is very helpful.

Cons: I wish that they had someone who set it up and trained you to use it from the start. I know that I am not using it to it's maximum functionality.

Vendor Response

by Out Crowd on October 10, 2017

Thanks for the review and feedback Rob! We'll be launching an online training program shortly with live webinars to help you make use of more of the system.

I'm able to share a complex schedule with my team via their mobile phones.

Oct 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it's compatible with mobile phones and that I can add as much text as I want to each scheduling shift.

Cons: I'd like it to be easier to navigate to the schedule on a specific day of the week - make the calendar icon bigger.

Vendor Response

by Out Crowd on October 10, 2017

Thanks for the review!

Easy to use, works well for business needs

Oct 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease of making changes, can handle of lot of users. Good way of controlling time off and counting number of shifts

Cons: Would be useful to have different levels of access above what is currently available. Can be easy to make a mistake, such as putting in a shift for all users instead of just one.

Overall: Helps schedule the staff and count the number of shifts

Vendor Response

by Out Crowd on October 09, 2017

Thanks for the review Mark!

Easy to use. I like the app as well.

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app is a great feature of this software. I am able to log in and create the schedule each week with ease.

Cons: It is quite an expensive software. I would like to be able to email the schedule to all of my staff each week that are listed as having shifts with the click of one button.

Vendor Response

by Out Crowd on October 06, 2017

Thanks for the review Justine. Also, thanks for the suggestion - we'll look into the possibility of adding a simple option for you to email only those that are scheduled.

we have been using find my shift for many years and find that it is a very effective and easy to use

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Cons: (not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

Overall: The user friendly system is very beneficial to all staff and the excel reports for the hours worked helps me to generate my timesheets for my invoices.

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review and suggestion Danielle. We'll take a look and see what we can do for you. Perhaps a grace period for your staff to log in (maybe up to 2 weeks) after their finish date might help?

Efficient and effective in every way!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Find my shift is easy to use and very adaptable, find my shift make scheduling and adding rota's easier and less time consuming.
The agents find it easy to access and understand also. Find my shift is a great scheduling tool and I would recommend this system.

Cons: I would like to be able to add breaks in a better format, for example rather than it being displayed on the time sheet for it to be on a link for example in grid format.

Overall: This software makes my life easier day in and day out. The software make scheduling simpler, more efficient and more effective. Very Happy Customer.

Vendor Response

by Out Crowd on October 09, 2017

Thanks for the review Lyndsey! Thanks for your feedback about the breaks. When you get a minute, please get in touch with our support team and so we can find out more about what you're looking for.

amazing, after 30 years of hospitality experience this is the best by far, everyone loves it

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: ease of use, access for staff, costings, changes can be made easily, sending messages to staff about changes, help from support

Cons: pretty much everything is good, the only function I wish it ha=d was to be able to calculate holiday loading for zero hours contract employees

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review Peter! Great to hear everyone's enjoying the product. To calculate holiday loading for zero hour contracts try enter a % value in the holiday allowance column on the staff member's profile. The system will then allocate holiday to that staff member as a percentage of their hours worked. Any questions, feel free to get in touch!

Very good cloud based solution to online scheduling

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very simple to use, add staff and shifts. The reporting features are very helpful in showing total hours per week, shifts etc.

Cons: It would be helpful if a maximum could be set for weekly hours or shifts per staff member. Mobile functionality is okay, but could be better.

Overall: All staff are able to access their schedule at any time, which is very helpful and has reduced absences.

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review Michael. Great to hear the system is helping to reduce absences!

Easy to set up, easy to view and maintain. It ticks all the boxes for us

Oct 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. You can set up templates and paste the into the relevant week to avoid having to duplicate work.

Overall: everyone having sight of the rota, and being able to log into the rota from their phones etc.

Vendor Response

by Out Crowd on October 04, 2017

Thanks for the review Helen, glad you're enjoying the site!

Straight forward to use and easy to access - either from computer or via the app

Sep 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Quite straight forward to add in staff shifts, holidays etc. Emails detailing shifts go to staff straight away and they can see their shifts via the app.

Cons: When updating someone's shift details I would rather be able to re-write a line, rather that add a line and then have to delete the original line, for example when a shift time changes.

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the feedback Susan! To edit an existing shift, just double click it. You don't need to create a new line and then remove the old one. I hope this helps!

Easy To Use

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to use for both workers and managers, no matter if you're in the office or working from home.

Cons: Some faults when using on versions of Google Chrome, Better holiday functionality for half days and not including days not worked in calculations.

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the 5-star rating, Joe! If you're experiencing any issues with the software on Chrome, please don't hesitate to email us anytime at help@findmyshift.com. Time off entries for holidays can be entered as half days by entering 0.5 (if you're using days as holiday allowance unit) or 4 (if you're using hours as holiday allowance unit) on the "Allowance used" field on your time off entry. On the same note, if you wish to exclude days not worked from your time off calculations, you can enter "0" on the "Allowance used" field. This way, the day will still marked as a holiday but time off allowance will not be deducted.

A very easy to use system which has proved invaluable as a business set up

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The ability to communicate with all the staff and sort rosters quickly. Ability to budget rosters is very useful to my buesiness

Cons: I would like to be able to get the system to communicate with my accounting package - Xero but it can't.

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the great review Brian! Our software can be integrated with other software as a customization. Feel free to contact us for more details.

easy to use

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: easily accessible for all staff and everything can be changed easily nice colours to use so can read easily

Cons: calculation of Bradford factor points around days off. doesn't count at bottom numbers of staff in on a day in each dept. so you have to sit and count down all staff

Vendor Response

by Out Crowd on September 12, 2017

Thanks for the review Hannah!

Would Never Consider Using Another Scheduling Tool

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our service group uses Findmyshift for scheduling multiple engineers - changes are constantly made throughout the day and by different individuals logged in at all times. The ability to make changes with instant updates and allow everyone to access via phones and web as well as advance scheduling is extremely beneficial - I would never want to be WITHOUT Findmyshift!

Cons: We would like the ability to select multiple resources, type one thing, and have it populate to all cells, but that is more of a recommended preference than an issue with the program.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the wonderful review, Kadie! We're glad to hear you're finding our software beneficial and we'll keep your suggestion in mind.

Easy to use - poor on holidays

Sep 05, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The software is easy to use. The reports are easy to download. It allows the printing off of rotas.

Cons: The software makes a straight forward issue of recording holidays difficult. The retail sw seems to be aimed at Mon-Fri not Sunday to Saturday.
Does not record Sundays as holidays which is very important in retail.

Overall: Records rotas

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Mi! You can always include your weekend time off entries by selecting "All days" on the "Days to include" field on the time off entry window. Hope this helps!

This is a pretty straightforward system with a lot of extra useful features.

Sep 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple to understand - staff find it easy to navigate - which means that most of our staff - even those resistant to new technology - are happy to use it.

Cons: When placing staff next to shifts in certain views, mistakes can be made - one does have to check and double check to make sure. This becomes more straightforward as one gets used to the software, though.

Vendor Response

by Out Crowd on September 26, 2017

Hi Peter! Thank you for taking the time to give us your feedback! If you ever have any questions or concerns please do not hesitate to let us know, we are happy to help!

Been using find my shift for 6 years now and it's been great!!!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The system itself is very simple for editing, moving and creating shifts, staff and facilities. All my staff can see when, where and how they'll be working as well as been able to see each other (an option you can turn off) to help each other with covers, holidays, etc. Overall it's an excellent package for a very reasonable price.

Vendor Response

by Out Crowd on August 29, 2017

Thanks for the review Jas!

The best addition to our busy restaurant

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use and accurate reporting - great for working out holiday and more. Good for storing information

Cons: Customer care is too relaxed - I have waited for a couple of days before waiting for a response to a question

Vendor Response

by Out Crowd on September 25, 2017

Thank you for the great review Burak! We try to respond to customer support emails as fast as we can. It could be that we had to do a little research or run some tests in order to answer your question; hence, the longer than usual waiting time. Apologies for the inconvenience!

We have trialed a few different programs and this was the best one we found for our needs.

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to update and very easy to customize for our staff needs. We have a particular rotation we use for our shifts and it was simple to set up. We have multiple users inputting shifts and its nice to be able to see what user has made the changes.

Cons: It doesn't always seem to save, sometimes you go back and your change isn't there. Also it is not easy to use on the mobile version on your phone. For a PC use it is great.

Overall: We have several business sites around town, this program allows our managers to look and see what staff are scheduled at their sites and when they work at a different location.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review, Jennifer! To be on the safe side, we recommend clicking the save button or hitting "Ctrl + S" on your keyboard before exiting Findmyshift to save all your changes.

I schedule for 2 different companies and www.findmyshift.com is far more value for your money.

Aug 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like just about everything about findmyshift.com. I have been using it for several years now and have found nothing that compares for the price. I find it to be easy to use, functional, flexible, feature packed and also like the mobility of it.

Cons: It would be nice to see biometrics built into the database for automatic time clocking... as an option it would be nice to have the feature to have a daily sign in sheet that can be used online by supervisors to check their staff in easily.

Overall: Timesaving, Flexible, Employee tracking.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Edwin! We're pleased to hear our software is meeting your business needs. We'll keep your suggestions in mind for future updates.

no more no-shows

Aug 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it's live and always accessible on different platforms; means staff always are aware of their shifts and practically eliminates the occurrence of no-shows due to having the wrong shifts written down

Cons: simple spelling mistakes can cause breaks to be not recorded: I had a manager who kept typing "30 mins break" and I realised this only after overpaying for dozens of hours.
Can't have both stores visible on the same page: have to use two differnet tabs and this causes issues when managers are rostering hte same staff. Also that I have to record all holiday and new staff twice- lots of duplication of effort

Overall: I think that was covered in the review

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the awesome review James! We're sorry to hear of the breaks not being recorded. We recommend using "Break rules" instead of manually entering breaks. Break rules will automatically apply to your shifts so you won't have to worry about typos.

User Friendly

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use with out any training. The scheduling has never been easy. The users have never had any issues using the software either.

Cons: It would be nice if it could generate invoices for payments. I can's use the payment as it has to go through our payroll department but it would be nice if it can automatically generate invoices on a monthly basis.

Vendor Response

by Out Crowd on September 26, 2017

Hi Sughra! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

I have been using it for years, well worth it

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Very easy to use. Easy to manage and my managerial staff love using it. I use it on a daily basis everyday

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the wonderful review Luciano!

Excellent!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and fantastic ability to draw down lots of information quickly. Its a great asset to our business

Cons: I cannot fault the system, it fits our business requirements perfectly. we use it every day scheduling 45 staff over 123 venues

Overall: Basically the ability to organise and communicate

Vendor Response

by Out Crowd on August 08, 2017

Thanks for the review Darron!

convenient, simple

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: automatic mail outs, copy and paste, ability to select different levels of admin and different levels of viewing shifts

Cons: deleting shifts is difficult, can't select all and delete. and making overnight shifts work is difficult as the system assumes you are working daytimes

Vendor Response

by Out Crowd on September 26, 2017

Hi Nina! Thank you for your feedback! You should be able to select any cell and delete. For your shift times, please ensure that are entering AM or PM to tell the system days or nights. You also have the option to use a 24 hour clock if that would be more convenient.

Reliable application, easy to use

Aug 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: FindMyShift is a relatively easy system to use, both as an administrator and a user. It has a simple interface that provides an instant snapshot.

Cons: When scheduling staff it can be time-consuming to manually select all staff who have requested a shift for that particular day. Would be useful to allocate shifts, then send a message to all others who requested a shift but were not successful in one easy action.

Vendor Response

by Out Crowd on August 07, 2017

Thanks for the review Jillian!

find my shift has been invaluable to our department since 2009

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Managing staff rosters for twenty-something part-time staff in 3 locations with variable hours and days is so much easier with online rosters. The colour coding makes looking up your shifts so easy

Cons: the linear display format is good but would be better if it could be displayed in multiple formats to see how the roster balances out over several months. i.e. being able to see several fortnights display in a calendar format to see how shifts are shared

Vendor Response

by Out Crowd on September 26, 2017

Hi Phillipa! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Easy to use at anywhere for staffs

Aug 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: well network supporting , all staffs can import their schedule at home , street , or out of company.

Vendor Response

by Out Crowd on August 01, 2017

Thanks for the review Jeff!

Brilliant, totally change the way we managed rotas and holiday

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Rotas layouts is very good. ease access and it eliminate any excuses from staff about not seeing the rota

Overall: We only really use the software to manage rota and staff holidays. We do not use much of the other functions.

Vendor Response

by Out Crowd on September 26, 2017

Hi Tunji! Glad we are able to make life easier! If you ever have any questions or concerns please let us know, we are happy to help!

Easy to use, you can make FMS work for you rather than having to fit in a particular box.

Jul 25, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: For us the longer term view is the most beneficial, great way to plan. We are able to use it in a number of different ways to benefit the business.

Cons: If there was more ability to add notes to shift entries I'd be happy! More flexibility in look and style would be a bonus.

Overall: Easy access, easy to update.

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the review Grant! Glad to hear our software benefits your business! Your suggestions have been noted and added to our list of feature requests.

Pleasantly Suprised

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reporting feature on hours worked per employee and time off report have been a great help in our staff management.

Cons: Hard to use on an iPhone, the scrolling isn't the easiest, however, it is useful to use on the go. recognising am-pm shifts or previously entered shift can also be an issue.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review and insight Derrick! We're always working on improving our app and adding more features for our users. We'll keep your comments in mind.

We manage our contracted hours and zero hours staff through this system for the last few years.

Jul 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Cons: Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the great review Barry! Lines can get misaligned if the browser zoom function has been adjusted. We suggest hitting "Ctrl + 0" on your keyboard fix alignment issues. Templates are best used for repeating shifts and can easily be applied to multiple cells. To apply a template to your rota, select the cells you'd like to apply the template to, then click "Templates" then the week (or weeks) you'd like to apply. I hope this helps!

Its taken the headache out of doing rotas

Jul 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automatically calculates hours which I just email over to our payroll
At a glance I can see who is on and differentiate between staff
Staff log in

Cons: App functionality a little tricky - adding shifts, etc
Staff can see I'm making changes before I've finalised the rota

Overall: Takes away the strain of working out a rota which can be a real headache

Vendor Response

by Out Crowd on September 26, 2017

Hi Paullette! Thank you for your feedback. If you prefer to keep the rota private until it is finalized you can turn off automatic publishing. This means that only Admins and managers will be able to view the entered shifts. Once finalized, you can publish for all staff to view. If you need any help, please let us know and we can guide you though it.

what i like about this system i can email all my staff with there shifts instantly

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: emailing staff instantly not one member of staff have ever said I've not received my shifts for this week

Cons: the price is a bit to high maybe you let people use the system for 3 months to try it first these new customers may get that used to it there will buy it

Overall: shifts delivered instantly to staff

Vendor Response

by Out Crowd on September 25, 2017

Thank you for the wonderful review and insight Angela! Your suggestion about extending the trial period is noted. We do encourage our users to play around with our live demo page to get to know our software. The demo is interactive and lets you use all the features available on the business plan.

I've been using this software for 3-4 years now and overall I'm extremely pleased with it.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We run a vet practice with five sites and use the software to plan rota for future months and show vets which duties they have each day and allow them to request holiday etc. It is a huge leap forward from paper planners and our other previous methods.

Cons: I find it a little fiddly to view our setup on mobile or smaller devices, but this is mainly down to the number of staff I'm attempting to organise.

Overall: It's just made organising our group of vets way easier!

Vendor Response

by Out Crowd on September 26, 2017

Hi Phillip! We appreciate the feedback and your loyalty! If you ever have any issues or questions please do not hesitate to contact us, we are happy to help!

A vital business tool. Saves me a lot of time and effort.My staff find it so easy to use the app.

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for both desktop and mobile app. being able top control costs by comparing previous weeks . Saves a lot of time. speeds up payroll.

Cons: hard to fault. sometimes get tripped up by entering a pm instead of an am.As I am not that tech aware. I am only discovering how powerful the software really is at my own pace , so if there was a prompt function to ask "why not try this feature" or "do this it will give you this benefit", that would speed up my knowledge and give me more return on my investment

Overall: Controls cost. Frees up my time.Keeps my staff informed and happy

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the awesome review, Darragh! We've noted your suggestion on our list of feature requests. If you're comfortable using the 24-hour format, we suggest using it to avoid any mistakes with your AMs and PMs. Hope this suggestion helps!

Find My Shift made planning staff rotas so simple, if only all software was created equal

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity of creating functions for each staff memeber, and the simplicity in adding them to the rota

Cons: I would like to have a recuring payment option to save time with having to login and purchase more time, this tends to get forgotton, as I am the eperson responsible for doing this but dont touch the software daily.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review and suggestion Julian! We currently don't store payment details - that's why our payments are always non-recurring. We do understand your situation though. We'll make sure to keep your comments in mind so we can work out a way around this in the future.

A no frills staff management system that's easy to use and navigate

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The interface is clear and easy to navigate making it easier to signpost employees. The rota is simple to produce and amend when necessary meaning staff are notified asap when changes take place. The software allows employee interactivity at whatever level suits the business.

Cons: It can at times be too regimented - although at time of writing this review I cannot recall the specific incident that supports this statement. The mobile app also seems to require constantly updating which frustrates some of our staff who only access their rota/noticeboard this way.

Overall: More stable and reliable staff management system

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Hayley! We're constantly adding improvements and features on the app to better serve our users; hence, the constant need for updates. Apologies for the inconvenience!

Fantastic software really easy to use

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to easily amend to bespoke with the help of the support team, adding extra functionaility. The ease of being able to see all the planning required up to 20 weeks.

Cons: can be a bit glitchy - occasionally dates don't line up but its rare! we generally find it really good, no major problems or errors and the team are quick to help and support when we need it

Overall: better clarity of staffing, programmes, qualifications and easy to manage staff and activity programmes all in one software

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the great review Lucy! If you ever experience misaligned columns again, try hitting the "Ctrl + 0" command on your keyboard. I hope this helps!

Must have!! Never looked back since I've started using Find My Shift!

Jul 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very ease of use for the managers and staff, layout is very simple and it allows for stress free staff management

Overall: stress free staff management! Staff are happier, as my managers.

Vendor Response

by Out Crowd on September 27, 2017

Hi Rahul! That's fantastic to hear! Happy staff and management will always make for a more pleasant work environment! Please let us know if you have any questions or concerns, we are happy to help!

Excellent format easy to use and view

Jul 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like it is easy and that people can view their shifts remotely. It is very easy to use and automatically add everyone's hours up making budgeting very easy

Cons: I would like more colours to code shift patterns as it is good to colour code different shift patterns for ease of use

Overall: It makes rotas easy to plan, and changes can be viewed easily by all staff

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Jane! Sure! If you're preferred colour is not available on the colour palette, we suggest entering a colour code or using the "Pick from page" feature. Hope this helps!

a great tool to help keep our staff up to date and ready to work in an industry constantly changing

Jun 30, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that staff can see their schedule at any time from any device. We are a kayaking outfitter, so tours book and cancel all the time. Our staff need to see changes in their work schedule as soon as they are made.

Cons: I've downloaded the app for my iPhone, and to be honest, it's not very good. The menu disappears one second after you touch it so you can't navigate the app at all.

Overall: No one misses shifts because they didn't get the last minute change. We no longer have over staffed shifts because someone didn't know their tour canceled.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review, Kalvin! We are working to improve our app.

Does what we need for managing 30 staff across 10 locations

Jun 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Cons: Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

Overall: We have 15+ 'rooms' (8 surgeries and a number of shared admin offices) and around 30 staff. Some staff (e.g. dentists) not only need a room allocating to them they also need a nurse allocating to work with them. Other staff may just need space to work - for example allocating receptionists to one of 3 receptions, allocating admin staff to an office to work in, etc. We used to do this with spreadsheets but as we expanded it became unwieldy and prone to errors. FindMyShift has proved to be an economical way of us both planning who is where on any particular day but also communicating this easily to the staff.

Vendor Response

by Out Crowd on September 26, 2017

Hi Russell! Thank you for your positive comments. A tip for the time off planner, if you look under options you can narrow it down to just specific types of time off. It will make it less busy and much easier to see. If you ever have any questions or issues, please let us know, we are happy to help!

Such a valuable tool for staff scheduling!

Jun 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The most valuable part of the software is that staff can see their hours after the business closes. Previously they would have been messaging around each other to see what time they started for the next day but now with a simple click on the site they can easily find out. All staff use the software in our store- its easy to use and saves so much time. The software isn't perfect but it is a vast improvement on our previous system.

Cons: The only downside is how slow it works on ipads. It tends to freeze more often and is less user friendly as a result.

Vendor Response

by Out Crowd on September 26, 2017

Hi Victoria! Thank you for your feedback regarding iPads. We are looking into improving this so it can be as user friendly as on a computer. If you have any other suggestions or questions, please let us know, we are happy to help!

Great and simple to use

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and nice colour coding. easy to share with staff and print of. Nice interface and good place to store staff details.

Cons: holidays and inputing it is a bit hard and sometimes reports are not correct as inputs are wrong. All in all great though.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the awesome review Myles! If you need any help with time off entries, feel free to contact us anytime. We're happy to help!

Easy to use, easy to track where the team are

Jun 06, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: visually good to look at, ease of use. Can amend and share the rota with others on a read only basis.

Cons: The mobile software could look better. If this could be developed to be better then I would use it more

Overall: I can quickly view where all of my team are in one place

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Kathleen!

used this software for a while now and it fits all our needs

Jun 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: very easy to use, allows to take staff on and off easily, does a good print out. can copy and paste from previous weeks.

Cons: if you don't use it week after week it will lose some of its settings. sometimes have difficulty texting out staff alerts.

Overall: it works well with my business

Vendor Response

by Out Crowd on September 26, 2017

Hi Shane! The site should not lose settings, even after a period of inactivity. We would like to look into this for you though, so please contact us directly. If there is anything else, please let us know, we are happy to help.

Brilliant! easy to use and excellent options

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: flexibility and customization on the roster side of things. its simple to use and allows you to run helpful reports

Cons: reports could use more filter options to help design the exact report you wanted. i have several teams all being paid from the one payroll, but their wages affect our budget differently.
if i could isolate certain payrolls i could produce better reports
also being able to put in sales could help design reports important to my sales team.

Vendor Response

by Out Crowd on September 26, 2017

Thank you for the wonderful review Ki! Let us know what kind of filter fields you need. You can contact us anytime on email and live chat. We'd be happy to help!

Overall a fantastic scheduling system that makes our lives much easier!

Jun 02, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can access your work schedule anywhere, no need to search through emails or pop into the office.

Cons: Would really appreciate an app with all the functionality of the web-based platform. The web-version can be bit too glitchy. Sometimes you can accidentally move a shift when scrolling down.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Eoin! We're still working on improving our app!

Really good.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Staff love that they can have an app on their phones to check the shifts :) Easy to access for everyone all round.

Overall: Quick and easy to do the shifts. The app is great in this day and age.

Vendor Response

by Out Crowd on June 02, 2017

Thanks for the review Vicky!

findmyshift has been a breath of fresh air compared to the previous scheduling tool!

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate that findmyshift is user-friendly, offers a great value, and operates smoothly and quickly. It has all of the features I was looking for in a scheduling tool.

Overall: I saved my organization a lot of time and money by switching to your tool. It's great to have flexible payment options to prevent monthly expensing.

Vendor Response

by Out Crowd on September 26, 2017

Hi Nicole! Thank you for your feedback. If you ever have any questions, or suggestions, please let us know. We are happy to help!

Easy to learn and interactive, efficient rostering and reporting.

May 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Each month we have to do payroll and consolidate time sheets from several sources. The CSV function helps as we can send the excel sheet to accounts.

Cons: The app is very basic and hard to read. Shifts are not organised by location, time, or name. The desktop table view would be very useful to have in-app.

Vendor Response

by Out Crowd on September 26, 2017

Hi Rowena! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

The use of this program has really assisted in our company with all of our staff members.

May 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That all needs of ours were easily met and the program was made to suit us. We can easily make changes (daily) and our staff can easily access their roster.

Overall: Many: Easily rostering crew members daily/weekly and eliminating paper from our office.

Vendor Response

by Out Crowd on May 26, 2017

Thanks for the review Annika!