Who Uses This Software?

Staff managers and shift workers


Average Ratings

328 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Out Crowd
  • www.findmyshift.com/
  • Founded 2004
  • United Kingdom

About Findmyshift

Create and share staff schedules anywhere, any time in any web browser. With drag & drop scheduling, unlimited staff, unlimited access, shift reminders, text messaging and reporting, it's free for the first month, there's no credit card required and nothing to install. No contracts and no hidden costs for adding extra staff. Just pay-as-you-go scheduling with unlimited staff.


Findmyshift Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Findmyshift Reviews Recently Reviewed!


We have been using this website for a few years for our busy cafe/bar, a great site!

Oct 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and set up. All of the staff find it a lot easier to log in and check shifts than rely on printouts. It makes it a lot easier to make up rotas when you can see a couple of weeks at a time and can see the overall picture to juggle shifts about, can also copy and paste which makes it easier. Also makes it a lot easier when trying to find cover, you can see easily who is available and find their contact details. Great for keeping track of holidays, reports for calculating wages, keeping a record of who worked when and making/calculating small changes such as if someone left early. It's good that it sends an email to staff each time the rota is published, we don't use the 'accept' function or messages as we just have a small workforce, but I can imagine it would be handier if there were a lot of employees. I know some of the staff also use the mobile site.

Cons: Not really found much wrong with it, have never had to contact customer support. I think occasionally when looking at the staff view the times/shifts/staff names haven't lined up properly if it's zoomed in or a funny resolution.

Vendor Response

by Out Crowd on October 26, 2017

Thanks for the review Grace! If you ever have trouble with the cells not lining up try resetting your browser's zoom. The keyboard shortcut is normally CTRL + 0. I hope this helps!

Best value for money scheduling app out there! Simple but has all the features you need.

Jan 03, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.

Can also connect to your google cal or ical which helped me personally organise my life better :)

Cons: It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.

The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Overall: More efficient scheduling (than using Excel spreadsheets) - cost saving

Easy to manage staff requests, holiday and time off

Vendor Response

by Out Crowd on January 04, 2018

Thanks for the review Cal!

exceptional value for money - Mobile app needs improvement

Dec 06, 2016
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: We're a cafe/bar employing a team of 20+. We use the back office constantly - amending hours and shifts is a daily chore made simple and easy with Find My Shift. The ability to have a working calendar months in advance at our staffs fingertips is priceless. Barely having scratched the surface in regards to reporting functions, from an administrative point of view it is exceptional. The only issues we've faced are in regards to our staff accessing and using it themselves. The mobile site isn't great and the last time I checked the app to help a staff member out, it was awful.

Pros: We love having access across our management team to the reporting features. It cuts our work time down dramatically being able to see all of our figures laid out.

Cons: Our staff find it difficult to use the app - most being quite young, won't open find my shift in a browser: they will go straight to the app. Even when opened in a browser, if they're using the mobile-site it is still not easy enough for them to see who is working and when. We also have a problem with the "reject shift" feature every time a new staff member starts with us: they tend to believe that working is optional as a result of seeing the option.

Recommendations to other buyers: Find my Shift is excellent from a management point of view. Time needs to be spend with staff members, however, to explain how the app applies to our working life.

Vendor Response

by Out Crowd on December 08, 2016

Thanks for the honest review!

Does what we need for managing 30 staff across 10 locations

Jun 23, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to access the software from anywhere with just a browser is the biggest plus for us. Clear easy to understand graphical interface goes a long way too. The support from FindMyShift has always been fast and helpful.

Cons: Sometimes screens can be a little 'busy' - for example the time off planner. However it is hard to think quite what could be done better - there is inherently a lot of information to display.

Overall: We have 15+ 'rooms' (8 surgeries and a number of shared admin offices) and around 30 staff. Some staff (e.g. dentists) not only need a room allocating to them they also need a nurse allocating to work with them. Other staff may just need space to work - for example allocating receptionists to one of 3 receptions, allocating admin staff to an office to work in, etc. We used to do this with spreadsheets but as we expanded it became unwieldy and prone to errors. FindMyShift has proved to be an economical way of us both planning who is where on any particular day but also communicating this easily to the staff.

Vendor Response

by Out Crowd on September 26, 2017

Hi Russell! Thank you for your positive comments.

A tip for the time off planner, if you look under options you can narrow it down to just specific types of time off. It will make it less busy and much easier to see.

If you ever have any questions or issues, please let us know, we are happy to help!

Very useful software that has steadily improved over the years

Jan 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The accessibility of this software is one of the most important features for me. My staff use both the app and the website on their mobiles and tablets to access our rota to check their shifts, request holiday etc.

Cons: The way the software is currently setup its not possible to assign more than 1 rule to pay rates with makes my job more difficult when working out wages on days that attract 2 different levels of premium rates. For example paying someone an additional £1 per hour for working a night shift and also paying them an additional £1 per hour because that night shift was on a sunday or a bank holiday.

Overall: As our business grew and we employed more staff, managing an excel/paper based rota became time consuming. The reporting aspect alone of this software has saved me enough time throughout the year to justify the cost, let alone the fact that staff can login using the app or through the website and see their own shifts instead of calling into the office because their paper copy is out of date

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Tyrone! Regarding the pay rates, it is actually possible to add multiple rules and you can quite easily set them up to pay your staff different rates for different types of shifts. If you'd like us to walk you through it, get in touch with our support team!

beautiful app to manage employees from anywhere

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser.

allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs.

very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification.

As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll.

and all this we can store it in a completely secure way in the cloud with backups.

findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches

Cons: It is very difficult to see something negative in this application, since it has several years in development and improvement.

the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems.

It should be developed in more languages.

Vendor Response

by Out Crowd on May 24, 2018

Thanks for the review!

we have been using find my shift for many years and find that it is a very effective and easy to use

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly for me and my work force and there is a smart phone app which also makes it more accessible for my staff. I find the reports which you can generate from the system very useful when translating my hours in to invoices for my customers.

Cons: (not really cons just suggestions)If you finish a staff member on your rota's, they cannot see old shifts. It would be handy to have two finish dates one so that they are not on the rota anymore and one so that you can't schedule them from that date onwards. For example, we also use the finish box for current staff as a reminder for when their SIA badge runs out and we can't schedule them without them having a badge to work not necessarily because they so not work for our company anymore, most of the time they still need to see past shifts or log on to help them do invoices.

Overall: The user friendly system is very beneficial to all staff and the excel reports for the hours worked helps me to generate my timesheets for my invoices.

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review and suggestion Danielle. We'll take a look and see what we can do for you. Perhaps a grace period for your staff to log in (maybe up to 2 weeks) after their finish date might help?

It's changed our world

Dec 14, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shared access, individual crew login, timesheets, facilities.....so much we love

Cons: Would love to see a better mobile app - perhaps that staff can use for timesheets?

Also, would love to be able to code time to a job (cost center)

Overall: Like many other businesses, we survived for years using the good old fashioned spreadsheet to give us a visual planning tool for our staff assignment. Initially, we trialed Find My Shift purely for the ability to share the roster amongst our management team.

Only when we took the leap from the old spreadsheet feature did we realize how much more we could achieve. The facilities feature was a pretty cool tool but then we started to share the roster with our staff. To say our staff communication has been revolutionized would be modest. It's changed our world and made a significant contribution to a culture of shared info - something we didn't think we were lacking until we tried it with Find My Shift.

After that, we just kept exploring. We're now running all timesheets from Find My Shift - and it's taken a whole day off the payroll process!

But still the best feedback from the team actually came from the partner of one of our guys - "this is awesome, I can now find out what you're doing this weekend - it feels like we've got control of our life back".......thanks guys, love your work!

Recommendations to other buyers: If you're using a spreadsheet to plan staff - get Find My Shift NOW - you'll wonder why you ever waited.

Vendor Response

by Out Crowd on September 26, 2017

Hi Neil! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Just right for us

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We love the fact that you can add as many staff as necessary without paying per person, particularly as we use a wide database of freelance contractors, so we have may only use some of them on rare occasions yet we don't have to continually pay just to have their name sitting in the app.

Cons: The fact that you can't zoom in and out whilst viewing the calendar to be able to see several weeks at a time on screen.

Overall: We schedule multiple jobs at multiple sites with multiple staff on a daily basis, that also changes on a daily basis. This software allows us to view multiple locations and 'who is where' each day, whilst instantly notifying each member of staff and syncing with their own calendar automatically. This dramatically reduces the amount of time scheduling jobs and we also put purchase order information onto each staff members daily booking, making cross referencing of invoices much quicker. We have been using this software for our business for several years now and it quite simply just does its job, and does it well!

Vendor Response

by Out Crowd on October 15, 2018

Thanks for the review Richard! To zoom in and out, press CTRL - and CTRL +. I hope this helps!

We manage our contracted hours and zero hours staff through this system for the last few years.

Jul 24, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Web access makes it easy for multiple managers to access. Fairly easy to set-up, customisation of filed names and fairly simple to use.

Cons: Rows and columns don;t stay in alignment when scrolling. No easy way of inputting blocks of shifts. We have a 6 and 8 week rota system and have never managed to make the template bit work for us so we copy and paste lines for the year (takes about 3 days to programme half a years rota) / No edit or audit trail to see when a manager Added, moved or changed a shift. Awful interface on touch screen devices and the overview on mobile devices is no good for management purposes.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the great review Barry!
Lines can get misaligned if the browser zoom function has been adjusted. We suggest hitting "Ctrl + 0" on your keyboard fix alignment issues.

Templates are best used for repeating shifts and can easily be applied to multiple cells. To apply a template to your rota, select the cells you'd like to apply the template to, then click "Templates" then the week (or weeks) you'd like to apply.
I hope this helps!

Have been very happy with Find My Shift

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, easy to enter the schedule in and you don't have to follow an exact protocol for the times, etc. I like that I can email everyone at once right from the program, the templates make it convenient to add the schedule weeks in advance, I love the time off request feature, I like being able to change the font colors and the back ground colors. I also love that employees can check their schedules at home from their phones. No one can say they "looked at an old schedule" or didn't know about a shift because its all right there(unless you forget to publish a change...)

Cons: The color chart is hard to tell what color you are choosing.

I wish there were an option to "Publish all" So I don't have to highlight a week, then publish, then highlight another week, then publish, etc if I put 8 weeks of schedule in at once.

Its a little slow to save/publish

Overall: Many. All in the review

Vendor Response

by Out Crowd on July 18, 2018

Thanks for the review Jennifer! Glad to hear you're enjoying the site! If you're having trouble with the colour chart, hover your mouse above it and use your mouse wheel to zoom-in and make it larger. I hope this helps!

Invaluable tool for a small business

Feb 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use and has a lot of functions

Cons: I wasn't aware until trying other software products that findmyshift had a time-card function. So I would suggest somehow making users aware of these other functions. I'm not sure of the best way to do that - maybe a popup for managers every few logins so with different functions or tips?

Overall: We have been using findmyshift for quite a few years now. We run a 24/7 operation with about 15 different shift times, so efficient management of staff timetables is absolutely essential.

As our business has grown from 15 employees to over 40 we have found this scheduling website to be invaluable. I can't imagine going back to our previous spreadsheet schedule which resulted in staff turning up late to shifts or not coming in at all as they weren't aware of late schedule changes. Automatic syncing with employee calendars and the time-clock function really help to set this software ahead of anything else I've tried. I'm sure we will be using findmyshift for years to come.

Vendor Response

by Out Crowd on September 26, 2017

Hi Trilby! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Makes Scheduling easy

Nov 30, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We converted from spreadsheets to using findmyshift, and have been very happy. We no longer have problems with employees not checking the schedule, we can email it to them. It has also helped our time off requests being tracked. My only problem is when an employee forgets to clock in, we can't change the time, so we aren't using that feature. Overall saves us a lot of time making and changing the schedules and keeps our employees informed.

Pros: Easy to change and send to all employees the updates Time off Requests are easy to track

Cons: Clock in times can't be corrected if someone forgets to clock in

Vendor Response

by Out Crowd on December 01, 2016

Thanks for leaving your review!

The time clock times are kept read-only so that they can be used as an audit trail of exactly who clocked-in and out at that time.

Of course, this is not going to work for payroll and reporting, which is why payroll and reports all hang off timesheets (approved time clock times).

For more information, please see these help articles (or just chat with us live on the site):

https://www.findmyshift.com/help/what-happens-if-staff-forget-to-clock-out

https://www.findmyshift.com/help/what-is-the-difference-between-time-clock-data-and-timesheet-data

https://www.findmyshift.com/help/how-do-i-change-the-times-on-time-clock-report

I hope this helps!

no more no-shows

Aug 16, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it's live and always accessible on different platforms; means staff always are aware of their shifts and practically eliminates the occurrence of no-shows due to having the wrong shifts written down

Cons: simple spelling mistakes can cause breaks to be not recorded: I had a manager who kept typing "30 mins break" and I realised this only after overpaying for dozens of hours.

Can't have both stores visible on the same page: have to use two differnet tabs and this causes issues when managers are rostering hte same staff. Also that I have to record all holiday and new staff twice- lots of duplication of effort

Overall: I think that was covered in the review

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the awesome review James! We're sorry to hear of the breaks not being recorded. We recommend using "Break rules" instead of manually entering breaks. Break rules will automatically apply to your shifts so you won't have to worry about typos.

All good and suits our requirements well

Mar 06, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to plan ahead for the team, easy to email out to them with a message

Easy to split departments to show costs

Cons: Inability to show unavailability/holiday for the two shifts we have in a day, can only book a whole day off and not a single shift

Overall: Have not had to call customer service so not sure of how supportive they are, system itself suits our requirements well, only issue is that we have two shifts a day and if a member of staff is going to be unavailable or on holiday for one shift you have to mark the whole day off, not just that one shift, maybe there could be an option for am and pm unavailability/holiday, etc.

Recommendations to other buyers: Could be easier to change the background colour for different members of staff

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Debs!

We have noted and added your suggestion to our list of feature requests. In the meantime, the best way to add half day time off entries would be to enter 0.5 on the "Allowance used" field.

I hope this helps! If you need more information, drop us an email anytime.

Easy way to monitor time and attendance

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The reports that are available along with the additional facilities that can be added to each individual shift for each individual employee. Being able to attach all our employees details and information is also beneficial to us. Being able to input an hourly rate is also a factor which we like as it allows us to use this against our payroll system.

Cons: I don't really like and am not 100% keen on the fact that there is so separation within the employees and that you can't separate them in departments or different locations. what is also different is cross referencing an employee that is based at one location but covers a shift at a different location, the only way in which we could do this was by colour coding which doesn't clarify specifically what location on the final report.

Vendor Response

by Out Crowd on May 07, 2018

Thanks for the review Emma!

Value for Money

Sep 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price is very fair for the features it provides. The range of reporting is really helpful and as a whole it is really easy to navigate. the view is very clean and easy to find what you're looking for. having visibility of any time off being added is a real great tool.

Cons: I would like to filter by multiples of the same category e.g. several job titles (this may be possible but haven't figured it out yet). adding time off is a few clicks longer than it needs to be. It's a bit annoying when an employee changes their hours and you have to go through and update a few weeks worth with the new hours, A way of having a default shift pattern for each employee that you can change so it changes it for all future shifts.

Overall: going from manual resource management for a Contact Center, from using various spreadsheets to using Findmyshift has been a breath of fresh air and made management of the resource a doddle.

Vendor Response

by Out Crowd on September 05, 2018

Thanks for the review Simon! To filter by multiple items, just add a comma between them. You can chain as many items as you like in a filter. Also, a quick way to add time off is to select the dates on the schedule, right click and select Add > Time off. I hope this helps!

Five years using Findmyshift

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great flexibility between facility view and staff view. Different filters and preset filters allow me to tailor rota for different areas in hospital. Product support is excellent. New features added regularly.

Cons: I haven't managed to coordinate our leave cycle which runs from 1 April to 30 March with the leave reports which appears to take annual allowance from 1 Jan-31 Dec. It might be possible but haven't found feature yet.

Overall: I'm doing roster for 24 doctors in our department. I can make changes to roster from any computer and relay message to staff members about these changes seamlessly via FMS. The app is great and very easy to use. We've managed to cut paper printouts of rosters as well.

Vendor Response

by Out Crowd on October 30, 2018

Thanks for the review Wouter! To coordinate your leave cycle, visit Settings > Time off and change the date next to "Holiday year begins". I hope this helps!

Awesome product!!!

Apr 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Seems to be gleaned from excel so staff can use it well

Cons: I don't find the app as user friendly for the administrator of the roster, but the staff love it as individuals, so not sure if that is a con or not, but in the office we almost exclusively use desktop.

Overall: We are a small business that has grown whilst using FMS, the product itself is great, updates intuitive, staff like it, customer support always prompt (and patient given that most of our issues are user error :) )..... Cant recommend it highly enough.

PRM Operations

Recommendations to other buyers: Your business is a perfect three way combination, a good simple no frills product, well supported and well priced, we really think its fantastic.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for your feedback Patrick! We do hope to add more features to the app in the future to make it more user friendly for administrators and managers. If you have any other questions, please let us know. We are happy to help!

A vital business tool. Saves me a lot of time and effort.My staff find it so easy to use the app.

Jul 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use for both desktop and mobile app. being able top control costs by comparing previous weeks . Saves a lot of time. speeds up payroll.

Cons: hard to fault. sometimes get tripped up by entering a pm instead of an am.As I am not that tech aware. I am only discovering how powerful the software really is at my own pace , so if there was a prompt function to ask "why not try this feature" or "do this it will give you this benefit", that would speed up my knowledge and give me more return on my investment

Overall: Controls cost. Frees up my time.Keeps my staff informed and happy

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the awesome review, Darragh! We've noted your suggestion on our list of feature requests.

If you're comfortable using the 24-hour format, we suggest using it to avoid any mistakes with your AMs and PMs. Hope this suggestion helps!

We have trialed a few different programs and this was the best one we found for our needs.

Aug 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to update and very easy to customize for our staff needs. We have a particular rotation we use for our shifts and it was simple to set up. We have multiple users inputting shifts and its nice to be able to see what user has made the changes.

Cons: It doesn't always seem to save, sometimes you go back and your change isn't there. Also it is not easy to use on the mobile version on your phone. For a PC use it is great.

Overall: We have several business sites around town, this program allows our managers to look and see what staff are scheduled at their sites and when they work at a different location.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review, Jennifer! To be on the safe side, we recommend clicking the save button or hitting "Ctrl + S" on your keyboard before exiting Findmyshift to save all your changes.

Efficient and effective in every way!

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Find my shift is easy to use and very adaptable, find my shift make scheduling and adding rota's easier and less time consuming.

The agents find it easy to access and understand also. Find my shift is a great scheduling tool and I would recommend this system.

Cons: I would like to be able to add breaks in a better format, for example rather than it being displayed on the time sheet for it to be on a link for example in grid format.

Overall: This software makes my life easier day in and day out. The software make scheduling simpler, more efficient and more effective. Very Happy Customer.

Vendor Response

by Out Crowd on October 09, 2017

Thanks for the review Lyndsey! Thanks for your feedback about the breaks. When you get a minute, please get in touch with our support team and so we can find out more about what you're looking for.

Excellent rota system for my staff

Feb 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very clear with many functions and my staff find it easy to use. The layout is very clear and the colours are also very useful.

Cons: The display order of the staff listed on the rota seems to be different for each staff member. I would like to set it so we all see the same rota layout.

Overall: I have never used such an easy system and I will continue to use it for my staff. The App is useful to but the desktop option is much easier to use.

Vendor Response

by Out Crowd on February 22, 2018

Thanks for the review Lorraine! Glad to hear you're enjoying the site. Regarding the display order - while this can be set globally through "Setting" > "Display", your staff can still override this via their "Options" menu on the rota. If they do want to use the global setting they just need to select the "Default" sort under "Options". I hope this helps!

Capterra loader

Easy to use, with information clearly displayed. Great access across all devices.

Mar 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Initial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.

Cons: The inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.

Overall: A much clearer and more accurate view of staff work times, leave. Easier to track absenteeism and manage via the reports available. Simple to use and a time saver when planning rosters and staff leave.

Vendor Response

by Out Crowd on March 27, 2018

Thanks for the review Ian!

Great rota software

Sep 14, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of adding in shifts and people, the fact that the admin can accept and confirm bookings. The option to add additional roles. The everyone can log in from home to see the rota, and that there is a message board function.

Cons: It is not very transferable between different devices, I often get complaints from the members who use the service with us that the layout is not understandable when read off of a iphone or ipad.

The reports function is useful, however I do find it hard to navigate and understand.

Overall: I have used the customer support chat quite often, and the team are extreme helpful and quick to respond. We intend to use this software for the foreseeable future.

Vendor Response

by Out Crowd on September 19, 2018

Thanks for the review Kathryn!

Capterra loader

Have been using this software for three rosters for about 5 years

Jan 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons: The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Overall: we manage rosters over 3 sits (soon to be 4). However the cost of paying for multiple rosters that do not link to our paysystem is becoming prohibitive and we are actively looking for an integrated payroll / roster / timeclock package.

Vendor Response

by Out Crowd on January 10, 2018

Thanks for the review Finlay! Please get in touch with our support team so we can help find a solution for you to integrate your payroll with Findmyshift.

Would Never Consider Using Another Scheduling Tool

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our service group uses Findmyshift for scheduling multiple engineers - changes are constantly made throughout the day and by different individuals logged in at all times. The ability to make changes with instant updates and allow everyone to access via phones and web as well as advance scheduling is extremely beneficial - I would never want to be WITHOUT Findmyshift!

Cons: We would like the ability to select multiple resources, type one thing, and have it populate to all cells, but that is more of a recommended preference than an issue with the program.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the wonderful review, Kadie! We're glad to hear you're finding our software beneficial and we'll keep your suggestion in mind.

We have 7 locations and 25 employees. This software allowes us to track who is working where.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that the employees can have this app on their phone and check their own schedule. Our company is an assisted living facility and we can put out one email and it goes to all 25 employees when we need a shift filled. We used to have to call everyone to get the shift filled.

Cons: I would like to change the employees credentials from the employee page that lists all employees. Right now we have to go into their own file on the site. But it does allow us to track who had a flu shot, T-B test etc....

Vendor Response

by Out Crowd on January 23, 2018

Thanks for the review Janet! I've noted your feedback about editing staff credentials from the list page - hopefully we can include that in a future version.

I schedule for 2 different companies and www.findmyshift.com is far more value for your money.

Aug 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like just about everything about findmyshift.com. I have been using it for several years now and have found nothing that compares for the price. I find it to be easy to use, functional, flexible, feature packed and also like the mobility of it.

Cons: It would be nice to see biometrics built into the database for automatic time clocking... as an option it would be nice to have the feature to have a daily sign in sheet that can be used online by supervisors to check their staff in easily.

Overall: Timesaving, Flexible, Employee tracking.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Edwin! We're pleased to hear our software is meeting your business needs. We'll keep your suggestions in mind for future updates.

Really easy and straight forward system - takes the headache out of rota writing!

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and ease of ability to add new staff as we have a fluctuating staff base.

Staff find it so easy to use too so it makes the whole process smooth and efficient.

Cons: I can't seem to re-use names easily so find I have to adjust names on the rota - effectively making up a name :)

Overall: Speed and efficiency of rota writing. Fast accessibility for all staff.

Vendor Response

by Out Crowd on October 25, 2017

Thanks for the review Susan! It's not possible to have two people with the same name on the rota, so when you add your staff make sure you add a last name. If you don't want last names to show on the rota you can change the way this is displayed via Settings > Display. You can also hide last names from other staff via Settings > Privacy. I hope this helps!

Fantastic value for money software

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to change shifts, leaves a paper trail for annual leave requests, shift requests etc.

Cons: The app is rubbish for authorising leave etc - have to log in to desktop site.

Would like a more robust biometric clocking in/out to link with Find My Shift - using the one on Find My Shift isn't working for us as staff "forget". Would like a terminal where people clock in/out as they enter/leave the office.

Overall: easier shift planning, annual leave planning

Vendor Response

by Out Crowd on January 09, 2018

Thanks for the review Wendy! We do offer a stand-alone time clock application, but if you'd rather use an external system we can look at integrating the data for you - just get in touch with our support team!

Easy To Use

Sep 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how easy it is to use for both workers and managers, no matter if you're in the office or working from home.

Cons: Some faults when using on versions of Google Chrome, Better holiday functionality for half days and not including days not worked in calculations.

Vendor Response

by Out Crowd on September 27, 2017

Thanks for the 5-star rating, Joe! If you're experiencing any issues with the software on Chrome, please don't hesitate to email us anytime at help@findmyshift.com.

Time off entries for holidays can be entered as half days by entering 0.5 (if you're using days as holiday allowance unit) or 4 (if you're using hours as holiday allowance unit) on the "Allowance used" field on your time off entry.

On the same note, if you wish to exclude days not worked from your time off calculations, you can enter "0" on the "Allowance used" field. This way, the day will still marked as a holiday but time off allowance will not be deducted.

online rosters

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: staff can access their rosters online through computer or smartphone app .

They are made aware of roster changes and updates through an automatically generated email , but you can chose to send if needed

all staff can see who is rostered on , so if they need someone to cover a shift they can see who is not rostered on .

Cons: I have not come across any major issues , is can sometimes be a bit slow to save changes

Overall: we where using a paper format that could only be seen in store , find my shift makes it possible for rosters to been seen 24 hours and to notify staff of any changes as they happen

Vendor Response

by Out Crowd on October 15, 2018

Thanks for the review Karen!

Such a valuable tool for staff scheduling!

Jun 20, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money

Pros: The most valuable part of the software is that staff can see their hours after the business closes. Previously they would have been messaging around each other to see what time they started for the next day but now with a simple click on the site they can easily find out. All staff use the software in our store- its easy to use and saves so much time. The software isn't perfect but it is a vast improvement on our previous system.

Cons: The only downside is how slow it works on ipads. It tends to freeze more often and is less user friendly as a result.

Vendor Response

by Out Crowd on September 26, 2017

Hi Victoria!

Thank you for your feedback regarding iPads. We are looking into improving this so it can be as user friendly as on a computer.

If you have any other suggestions or questions, please let us know, we are happy to help!

Most useful staff management website!!!

Mar 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this site every day and could not fault its uses and the staff who are on hand to help whenever we need it. It covers our every need from simple staff management to reports on just about every bit of information we need to know regarding time off/hours works/budgets etc... The customization is perfect for the user to control how much information everyone linked to our company can view.

Cons: There are some alignment issues with the overview page when selecting more than 2 weeks which can cause problems with reading the correct table for certain staff members.

Vendor Response

by Out Crowd on March 23, 2017

Thanks for the review Peter!

Find my Shift

Oct 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Can log in from anywhere to check and like wise for staff

Cons: When a staff member finishes and you put a final date in, or you remove that staff member, it removes them from all history. Would be useful to keep on, from that point back, so you could look back on shifts and see where that staff member was allocated.

Overall: Good. Would like to be able to have a sign in for timesheets, that coincide with the roster, so i have an electronic document of it all.

Vendor Response

by Out Crowd on October 06, 2018

Thanks for the review Andrea!

FYI, when you enter a finish date for a staff member all of their history remains intact, and remains available for historical reporting.

If you're not seeing the staff member in your reports you should get in touch with our support team as there may be a filter or setting that is excluding them.

We're here 8am-8pm UK time, so please feel free get in touch!

All good, fulfils our requirements well

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and flexibility, ability to re-schedule the timings of shifts and send a quick email to notify staff quickly.

Cons: We now have quite a lot of staff and some work in two different departments, it would be handy to be able to pick the staff members you want to see and put them on one screen as some are down the bottom of the list and off the page, there is a lot of scrolling up and down to make sure all the shifts are adequately covered.

Overall: We have a rota system that is easy to use and accessible to all staff

Vendor Response

by Out Crowd on May 14, 2018

Thanks for the review Debs! Try using the filters to split the view by department - it should help!

Useful tool for the hospitality industry

May 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: In the hospitality industry, changes to the rota are the frequent, Findmyshift will send updates of any changes made to the rota and notify all staff. It also allows staff to mark in requests for annual leave or time off. These two features make it easy to organise your rota in advance and at quick notice. The programme is easy to use, and makes organising busy schedules a doddle.

Cons: Mobile app does not show who else is working on shift with you, which would be helpful feature. I always return to the desktop site as an organiser to see the overview of the shifts.

I've been using this software for 3-4 years now and overall I'm extremely pleased with it.

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We run a vet practice with five sites and use the software to plan rota for future months and show vets which duties they have each day and allow them to request holiday etc. It is a huge leap forward from paper planners and our other previous methods.

Cons: I find it a little fiddly to view our setup on mobile or smaller devices, but this is mainly down to the number of staff I'm attempting to organise.

Overall: It's just made organising our group of vets way easier!

Vendor Response

by Out Crowd on September 26, 2017

Hi Phillip! We appreciate the feedback and your loyalty! If you ever have any issues or questions please do not hesitate to contact us, we are happy to help!

Excellent rota software

Feb 05, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Full shift visibility over multiple locations on one screen.

Cons: Mobile version is very limited.

Overall: I run three teams of people in three separate locations. Find My Shift is excellent. It lets me create templates for different weeks and then I can edit the templates if I need to. Once applied, the rotas can be edited. There's a 'staff view' which lets everyone see everyone's shifts on one screen, and there's a 'location view' so I can check I have enough people covering the different locations.

The mobile version isn't great, but the desktop version can be used on mobile devices with no issues. I've never had to contact customer support, which is why I've not rated that section.

Vendor Response

by Out Crowd on February 06, 2017

Thanks for the review Elaine!

Good value

Apr 07, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple

Cons: Basic reporting and doesn't separate out lunch breaks from stats

Overall: We have used Findmyshift for a few years now predominantly because it is is simple to train new consultants (we have 150 homeworkers) to submit and manage their shifts themselves, which can be different week on week and month on month. Management then can approve and monitor relatively simply. Reporting is basic but fine for uploading onto to CSV/Excel then manipulating the data as you need it. Does not have many bells & whistles but works for us currently as good value for money and simplicity.

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the review Andrew! We might look into adding breaks on stat reports in the future. In the meantime, breaks can be viewed on hours reports.

User Friendly

Mar 16, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: user friendlyness

Cons: unable to generate roster via staff availability implementation

Overall: Very reliable, allowing everyone in the team to access and nominate changes. i haven't really explored the whole platform, however, if there were a section where you would implement everyones available days/shift, perhaps there may be a way to generate a a template roster then make minor changes if need be

Recommendations to other buyers: i think its great, and can only get better :)

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Loisoz! Findmyshift has several functions for allowing staff to nominate their availability.

One is the "Request shift" function which allows staff to request any shift they want, subject to manager approval.

Another is the "Available shifts" function where manager can display all available shifts for staff to take.

Lastly, the "Swap shifts" function allows staff to swap shifts without need for manager approval.

I hope this helps!

I have a team of 15 staff and was previously using excel to set the rotas.

Nov 08, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Find My Shift has been a great time saver, raised efficiency and improved my professionalism as an employer

Cons: I'm not sure I understand its full potential -

Can I use this to help me work out the payroll?

How does the sharing of information amongst staff members work?

Is there something I can set up that will check I have all positions covered each day of the week? - at the moment this is a manual process and I have made some errors - ie. 2 people bar 11-3, 2 people bar 5.30-9.30, 1 person 9.30-12, 2 people kitchen 9-3 and 5.30-9.30

Overall: Efficiency, improved professionalism (=hopefully staff retention)

Vendor Response

by Out Crowd on November 15, 2017

Thanks for the review Angela! When you get a minute, get in touch with us on live chat and we'll take you through some of the extra features you mentioned.

find my shift has been invaluable to our department since 2009

Aug 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Managing staff rosters for twenty-something part-time staff in 3 locations with variable hours and days is so much easier with online rosters. The colour coding makes looking up your shifts so easy

Cons: the linear display format is good but would be better if it could be displayed in multiple formats to see how the roster balances out over several months. i.e. being able to see several fortnights display in a calendar format to see how shifts are shared

Vendor Response

by Out Crowd on September 26, 2017

Hi Phillipa! Thanks for the suggestion. I have added that to our request list for consideration with a future update.

Great Cloud Solution for Rosters

May 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, intuitive and responsive. I like the ease of importing new staff and the template driven week by week roster. This program was the original and I still think one of the best

Cons: Can be a bit expensive without an app based messaging service, maybe something to work on.

I would like to see an option to setup rosters by number rather than employees and then you can add employee to number. this way you could build a number based template that anyone can be attached to.

Overall: Ease of use. Good employee response and less arguing

Vendor Response

by Out Crowd on May 25, 2017

Thanks for the review Brett!

Love it but...

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Being able to have the rota per building or per employee, we use per employee base don our business needs. How easy and quick it is to book and enter times.

Cons: Holiday management

Uploads section and notice board need a lot of loving, not very 2018 more like 1999.

The Android/ iOS app could be improved massively.

Reports are not great or easy to use

Overall: FindMyShift works really well for our business needs, however, it could do so much more, the lack of regular updates and new feature as put the platform behind the competition. The rota part is great the rest around it is so so....

Long time user

Mar 15, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean and clear

Cons: Holiday functions

Overall: We have been using this system for over 2 years now and it has transformed our scheduling. We have around 30 staff doing vary varied rotas and we have managed to massively reduce the problems with confusion over " I didn't realise I was scheduled for then" and "Oh dear - I forgot but I am now not able to come in" etc. My only criticism is that the holiday system is not very simple to use but it is there and we use it. We have not had to use the support for a long while but in the early days we found that if there were any glitches that they were quickly sorted out. Generally a great piece of kit.

Recommendations to other buyers: Keep updating the look and feel

Vendor Response

by Out Crowd on March 15, 2017

Thanks for the review Mark!

Does what it says on the tin

Apr 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accessible for all staff, easy to use.

Staff have the ability to log on from outside of the organisation, which has made a massive difference when booking holidays and keeping staff informed of things that are going on within the organisation.

Cons: Doesn't automatically take of a facility if holiday has been granted, therefore will leave a name on the facility view, which we use a lot.

I have been unsuccessful in getting our IPads to take photos when clocking in.

Overall: Improved communication and a better managed rota.

Vendor Response

by Out Crowd on April 17, 2018

Thanks for the review Karen!

Comprehensive but requires work

Feb 10, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: FindMyShift is excellent for getting everything done that you need - scheduling a lot of employees, flexible and easy to change pay rates, reporting and budget views. I even use it as a notice board - part of employee shifts I can leave notes with instructions for my workers, which is excellent. The downside, and what may eventually push me to another service, is that I make all of the shift changes myself. Employees email me when they'd like to swap shifts and unfortunately this leaves me at the center of an ever increasing employee base that needs me to make detailed changes. There is a Timesheet feature but it seems pretty complicated and wouldn't serve our purposes, although I'm considering taking a third look at this to see if it's really not possible for us to use.

Vendor Response

by Out Crowd on February 14, 2017

Thanks for the review Alexander. Get in touch if you'd like us to walk you through the way swaps and timesheets work.

Findmyshift is the most practical online option we have found and it makes our staff management easy

Jan 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: We can list all our employees and add the necessary information for each of them. The reports are great and crucial for us

Cons: We do not merge information with our POS, but I think Findmyshift would not be able to share it. This may be necessary if we upgrade our POS system for a full clock-in POS. If we did so, we would like the POS information to update Findmyshift, but at the moment those changes would have to be applied manually

Vendor Response

by Out Crowd on January 05, 2018

Thanks for the review Luis! Get in touch with our support team about your POS integration requirements and we'll see what's possible.

Staff Rotas are Almost a Pleasure Now!

Feb 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so simple to use for both employers and staff

Cons: I don't like using the software on my phone as it is difficult to get the information to appear on the correct date, I therefore only use my phone to view shifts rather than change anything

Overall: I have been using Findmyshift for around a year now and can not believe how it has transformed the previously onerous task of creating rotas. My staff find it extremely easy to use too including applying for holidays which I can either accept or decline. I would definitely recommend this to any other business especially those that work long shifts with numerous staff.

Vendor Response

by Out Crowd on September 26, 2017

Hi Sue! Thank you for the feedback regarding using the site on your phone. We will certainly look into making it more user friendly. If you have any questions or suggestions, please let us know, we are happy to help!

A useful product that helps us to manage a large team with a flexible pattern of working

Mar 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Extremely easy to use quickly - can allocate shifts by typing someone's first name, copy & paste shift patterns, etc. Ability to colour code shifts is very useful to help my team determine if the shift is available for team leaders or all staff.

Cons: The app is very difficult to use, and my team and I usually log in through our phone browser if we need to check it on our phones. It takes a long time to work through lots of requests from staff as it will ask to save before every request is approved or declined. This could be more efficient if it just automatically saved after every 2-3 requests are processed.

Vendor Response

by Out Crowd on March 21, 2018

Thanks for the review Clare! To approve multiple requests at once, hold your finger over each request until it becomes selected. Once you've selected the requests you want to approve click the approve button and you'll only be prompted once (instead of each time). I hope this helps!

Hospital Carfe Review

Feb 28, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease - webbased - easy to use - reports for leave

Cons: Employees can use it against the business

Overall: Excellent - i find that this software allows me to work easitly and migrate over to the accountant the wages summary. Just a caution though - one of my employees did use this siftware to take an unfair dismissal case to court and I can't share it with employees anymore due to this risk.

Recommendations to other buyers: Tighten up the vulnerability to business

Vendor Response

by Out Crowd on September 25, 2017

Thanks for the wonderful review Allyson! We do hope Findmyshift is not being used by staff against your business! We have privacy settings you can enable to minimise access to sensitive information. If you need any helps, contact us anytime.

HELPED A LOT IN EMPLOYEE ATTENDANCE

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: As the person assigned to create attendance and shifts for our employees, I had a hard time with time in and time out. I started using software that can offer Time Tracking features and found Findmyshift. It has helped our company greatly and it also has helped me, took a few things off my hands. It delivers what it advertises.

Cons: The features need more updates and more improvement. They are good and working now, but it feels like they can improve some more. Overall it's great.

Vendor Response

by Out Crowd on September 21, 2018

Thanks for the review!

Easy to use and highly effective

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For the past several years, we have been using this software to schedule and coordinate land surveyors. It is very easy for all staff to navigate and use which makes it highly effective to our team.

Cons: Sometimes there is a delay in updating schedules after an administrator has made edits to employee shifts. The can be anywhere from a few minutes to an hour.

Overall: My organization benefits greatly from the use of this software because out constantly changing schedule due to client demands can be sent to crews in real time.

Vendor Response

by Out Crowd on March 14, 2018

Thanks for the review Chris!

It makes my life easier and less hassle with paper.

Nov 03, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: That the staff can see the rota as soon as I have done it with out having to come into work. It saves me using paper and can easily move shifts about and reallocate shifts.

Cons: I only have a small team and the cost does seem quite a lot. Not able to open on iPhone and the app isn't very good.

Overall: It was no place when I took over and it seem the easiest thing just to keep it on.

Vendor Response

by Out Crowd on November 07, 2017

Thanks for the review Bruce. Get in touch with our support team and we'll see what we can do about the problems you're having on your iPhone. The site is expected to work on all iPhones.

Has just revolutionized our rostering

Apr 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Easy to use. Looks good - the interface is simple and customisable

Cons: Small bugs in the system that are of no consequence (admin emails sometime come addressed to the wrong person but to the right address)

Overall: Brilliant online rostering system that stays up to date, fully customisable, and user friendly. Ability to have generic logins and to send feeds directly to your calendar or phone. Never again do we have multiple copies of rosters floating around. Everyone is on the same page and no-one misses their shift because there were two different versions of the roster.

Recommendations to other buyers: No

Vendor Response

by Out Crowd on April 07, 2017

Thanks for the review Gerard!

Findmyshift serves our needs perfectly.

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that we can communicate our schedule to our employees easily. I like that we can choose email or text to communicate with them. I can also send general messages out to everyone easily.

Cons: It would be great if the "Project" was able to contain an address and a hotel address. We use the Notice Board to communicate those things. now.

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Ann. To add addresses to your "Projects" create a custom column from the "Projects" page. If you run into any trouble or have any questions, get in touch with our support team.

Happily used this software for a few years now. Very useful. staff friendly

Oct 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it gives me peace of mind that the staff will know well in advance when they are working, the message function is good as well, so I can inform them all easier at the same time

Cons: the running cost aren't an issue but that is a down side, would be a function for some kind of calendar or option to add in when we have events or party's on, just so I don't have to use one of the boxes.

Overall: organisation

Vendor Response

by Out Crowd on October 24, 2017

Thanks for the review Rodney. For events, try add these under "Time off" and assign them to everyone rather than a single person.

Simple and fairly straightforward staff scheduling software

May 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's reasonably simple to use, robust and has a reasonable set of features. Being able to set templates and see staff schedules in a variety of means is very useful.

Cons: The time off system is awkward and really hard to use. It cannot calculate time off an accrual basis and can't differentiate between staff with hourly versus daily allowances. I have never yet been able to make sense of the budgeting features.

Overall: Saved lots of time compared to doing it on my own spreadsheets.

Vendor Response

by Out Crowd on May 15, 2018

Thanks for the review Bruce!

Love the Software

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to make booking, when making any changes on the booking it is simple and quick, no long-winded process - Love the Software

Cons: Cannot do auto template email confirmation. When scheduling a booking we need the client to be emailed the booking confirmation from a template. Also, a reminder auto email will be great

Overall: Easy to create a booking - copy and paste

Vendor Response

by Out Crowd on November 16, 2017

Thanks for the review Stef, glad to hear you're loving the software! Get in touch with us on live chat and we'll see if we can come up with a solution for your email confirmations.

Can work without it.

Jun 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use, and you can give different levels of permissions to each team member.

Reports are very in-depth.

You can send emails to all your staff through this software's outbox or message board.

Cons: I can't really say anything bad about it.

I couldn't rate the customer support because I've never needed any, that's how its been to us.

Overall: It helped us move from various spreadsheets to one unified software loaded with reports and great various great features.

Vendor Response

by Out Crowd on June 12, 2018

Thanks for the review!

convenient, simple

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: automatic mail outs, copy and paste, ability to select different levels of admin and different levels of viewing shifts

Cons: deleting shifts is difficult, can't select all and delete. and making overnight shifts work is difficult as the system assumes you are working daytimes

Vendor Response

by Out Crowd on September 26, 2017

Hi Nina! Thank you for your feedback! You should be able to select any cell and delete. For your shift times, please ensure that are entering AM or PM to tell the system days or nights. You also have the option to use a 24 hour clock if that would be more convenient.

Find My shift is an intuitive, adaptable and user friendly piece of software

Oct 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to plan shifts and make changes, and keep track of holidays and days off. Really easy to add and remove staff and keep track of hours and staffing costs.

Cons: No major issues, the system for adding holiday could be a bit more streamlined. The system for tracking sick leave could be easier as well, would be good to be able to see sick leave as a percentage of work hours

Vendor Response

by Out Crowd on October 26, 2017

Thanks for the review David! To enter sick allowance as a percentage of hours worked, just enter a % value in the "Sick Allowance" field on the staff member's profile. The system will then automatically calculate the amount of sick leave for you based on the hours worked during the period you are reporting on. I hope this helps!

Useful and straightforward product

Mar 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The calendar is a vital tool in our planning and the running of our pub - our staff are relieved that they have something relatively easy to access and use. The noticeboard is a great feature and is used every day to communicate information to staff. We haven't started to use some of the other features just yet but can see the potential going forward. Not really had the need for customer support but good to see its not very hard to get.

Cons: Have tried numerous times to identify ways of allowing staff to respond to noticeboard messages - there isn't one! The mobile app is very restricted, our staff can only see the shifts patterns each day and little else. There is definite room for improvement on the app. Would like to see loyalty discounts on continuous extension purchases.

Fantastic Shift Manager with great flexability

Mar 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of editing and being able to put in info regarding a specific shift. The ability to email and text shifts to staff and contractors.

Overall: Audiovisual crewing requires a very flexible program for crew rostering and Findmyshift does this admirably. The ability for contractors to login in and see their shifts without seeing permanent staff whereabouts is great for business security. The ability to text and email from within the software is a great attribute as well. This is a great software tool and is very easy to use. Strongly recommended.

Vendor Response

by Out Crowd on March 01, 2017

Thanks for the review Allan!

Love FMS, so easy to use but mostly, really easy to modify schedules

Dec 18, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love how easy it is to use. Our schedules are made well in advance but they change all teh time based on our customers needs. Saves us so much time through the efficient nature of the application

Cons: When using the phone App, to see all of the team, I have to go to the desktop application,. It would be nice to have a phone app that matched the PC version.

Overall: Super fast team/project/job scheduling - and adjustment of same!

Vendor Response

by Out Crowd on December 19, 2017

Thanks for the review Tom! Great to hear you're saving time with our app.

Great rota software

Nov 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility of use - the different views of locations are great. I like being able to colour different locations - a simple thing, but very handy!

Cons: Speed of screen saving and loading - seems to take ages. Holiday days are also a bit problematic - visibility of amount of holidays staff have left is a bit tricky.

Overall: I like the way we can create future rotas for different locations. Using templates helps with this process greatly.

Vendor Response

by Out Crowd on November 21, 2018

Thanks for the review and your feedback Elaine!

I love how visual findmyshift is. At a quick glance I know availability,

Jan 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very intuitive and it is easy to repeat the sections of the schedule that are ongoing assignments. Information is seen so quickly that I can respond to the request of the customer without hesitation.

Cons: If a employee quits and then returns there isn't an easy way to show both of the periods of employments.

Overall: I find the software very intuitive and quickly accessible.

Vendor Response

by Out Crowd on January 29, 2018

Thanks for the review and the great suggestion about returning staff. We'll add this to the request list.

Cant's fault this product

Dec 19, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use this site everyday. It has become an integral tool to the smooth running of our residential home. It is intuitive and responsive without being overly technical and confusing to use. Both managerial staff and care staff find it very useful. Remote access makes it very easy to swap and change shift times and personnel very easily and with the app staff always have access to their work patterns. If ever we have required help the help we have received has been prompt and effective.

Pros: Good customer support, easy to use, multiple features, easily accessible

Cons: I can't honestly recall having a problem or needing to complain about this system since we implemented it.

Recommendations to other buyers: We highly recommend this product and although we are a new company and have not used to other systems with which we could compare we are unlikely to have this opportunity as we will be using Findmyshift for the foreseeable future.

Vendor Response

by Out Crowd on December 20, 2016

Thanks Peter, great to hear your feedback!

Capterra loader

Useful package but has limits

Apr 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and laid out in a functional way. The pricing is good and this makes it affordable to smaller companies. Staff can control their own leave and monitor from anywhere and allows a greater freedom.

Cons: We have part time staff that don't work set hours on set days, we cannot factor this in to the holiday requests and have to amend every request by dividing the amount of hours worked over the days wanted on holiday by the number of days to give an average for each day. If a profile of working days and hours could be built for each staff member that would account for these hours the system would be fantastic and would warrant a five star review from me.

Overall: Staff are able to manage and request there own leave and check shifts.

Vendor Response

by Out Crowd on May 01, 2018

Thanks for the review Mark!

been using this roster for over 4 years. its solid and reliable and keeps adding new features

May 11, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: not too many features, has the time clock feature and the best way to track and keep records on old staff / leave application

Cons: mobile version sucks. the desktop on a mobile is annoying to use. I want to be able to access the whole roster on the mobile version without the names of staff moving out of line of their roster!

Vendor Response

by Out Crowd on September 26, 2017

Hi Olive! That you for the feedback regarding the functionality of the mobile version. I will have it added to our request list for consideration with a future update.

A no frills staff management system that's easy to use and navigate

Jul 06, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The interface is clear and easy to navigate making it easier to signpost employees. The rota is simple to produce and amend when necessary meaning staff are notified asap when changes take place. The software allows employee interactivity at whatever level suits the business.

Cons: It can at times be too regimented - although at time of writing this review I cannot recall the specific incident that supports this statement. The mobile app also seems to require constantly updating which frustrates some of our staff who only access their rota/noticeboard this way.

Overall: More stable and reliable staff management system

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Hayley! We're constantly adding improvements and features on the app to better serve our users; hence, the constant need for updates. Apologies for the inconvenience!

Easy to manage 25 staff across 6 units

Dec 05, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: The ability to assign shops, and then add that to different staff. Helps for budgeting for each unit especially with ability add payscales

Colour coordination by shop and staff member

Cons: Slightly clunky when editing cells and changing shifts etc.

Few additional features - clock in and out, holiday tracker.

Vendor Response

by Out Crowd on December 06, 2017

Thanks for the review Tom! Get in touch if you have any suggestions on how we can streamline the process of changing shifts for you - it should be painless!

Amazing!!! Using for all group

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to explain to the staff how does it works, you can create the rota for as long as you need, have facilities, so can allocate the staff cost

Cons: Lacking customised settings . i.e.breake rules, you can't set up different rules for different staff.

Overall: Staff rota, notice board.

Vendor Response

by Out Crowd on March 29, 2018

Thanks for the review Audrius! To set up different break rules for a single staff member just click on "Pay & time off" in their profile, then click on "Break rules". I hope this helps!

The perfect fit for our company

Dec 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible, customization, access from anywhere.

Overall: Absolutely love FindMyShift! The 24/7 access, maximum flexibility in who can change schedules, drag-and-drop easy to use, and customized schedule views make this infinitely better than a spreadsheet. We can run vacation reports, color code shifts to correspond to various managers, and changing the 'Facilities' tab to 'Vehicles' has allowed us to keep track of who has what equipment. We don't use FMS exactly how it was intended, but it's more than flexible enough to meet our needs.

Vendor Response

by Out Crowd on December 13, 2016

Thanks for your review!

we love Find My Shift!

May 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: used for a few years now - extremely easy to use for managers and staff. support are always very quick to get back to us.

Cons: the app is rubbish for managers - i'm sure it's fine for just checking your shift, but to do anything else I have to go into desktop mode.

Overall: easy software planning

Vendor Response

by Out Crowd on September 26, 2017

Thanks Wendy, we appreciate the feedback! We hope to add more features to the app in the future to make it a better tool for managers. If you have any other questions or suggestions, please let us know.

Reliable application, easy to use

Aug 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: FindMyShift is a relatively easy system to use, both as an administrator and a user. It has a simple interface that provides an instant snapshot.

Cons: When scheduling staff it can be time-consuming to manually select all staff who have requested a shift for that particular day. Would be useful to allocate shifts, then send a message to all others who requested a shift but were not successful in one easy action.

Vendor Response

by Out Crowd on August 07, 2017

Thanks for the review Jillian!

Invaluable

Dec 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use FindMyShift daily, it is an invaluable service. There is so much that you can do with it and it is so versatile. The support is also great and they are always willing to show you how to best utilise all of it's functions.

Pros: Quick and easy. Support is great. So many different things you can do.

Cons: It would be good to be able to put all of the hours you need covered into a system and you work out a rolling rota for a team.

Recommendations to other buyers: I'd definitely look into purchasing this and trailing it as an option for your rotas.

Fantastic software really easy to use

Jul 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to easily amend to bespoke with the help of the support team, adding extra functionaility. The ease of being able to see all the planning required up to 20 weeks.

Cons: can be a bit glitchy - occasionally dates don't line up but its rare! we generally find it really good, no major problems or errors and the team are quick to help and support when we need it

Overall: better clarity of staffing, programmes, qualifications and easy to manage staff and activity programmes all in one software

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the great review Lucy!
If you ever experience misaligned columns again, try hitting the "Ctrl + 0" command on your keyboard. I hope this helps!

Great easy access rota system with excellent support

Nov 30, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Technical updates without communications - i.e. processes change and have to quickly re-learn them in order to complete tasks.

Overall: A well designed rota system which allows for complex planning and ease of communication with staff. Excellent technical support, with queries quickly responded to in a friendly and helpful manner. Only drawback is the limited support for Apple platforms which can cause issues with staff accessing rotas from their iPhone/iPad. Overall excellent service.

Vendor Response

by Out Crowd on November 30, 2016

Thanks for your feedback Leanna!

Since discovering Findmyshift I have been impressed and told many people to start using it ASAP

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fantastic value and ease of use. It does everything that we need it to without trying to do more than is necessary. Staff have access on demand and it helps with communication.

Cons: The reports for calculating time worked should be integrated into payroll software such as Quickbooks

Vendor Response

by Out Crowd on November 29, 2017

Thanks for the review Sunil! We'll be integrating with Quickbooks soon so you'll soon be able to send staff hours directly without having to export/import. I hope this helps!

Like the format

Mar 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the scheduling format and ability to see the ovreview as well as forward scheduling.

The ability for my staff to go on line and access their schedule at any time is useful as well.

The staff like this feature as well and is a key reason why I chose it

Cons: There are times I cannot find the answer to my question or problem and I want to speak to someone to solve it. I cannot find a phone number to solve this problem. I could not remember my login and there was not a way to reset that as well.

Overall: Saves me time

Vendor Response

by Out Crowd on March 23, 2018

Thanks for your review Kathy, and sorry to hear you were unable to find answers to your questions. Our support team is hear 12 hours a day from 8am to 8pm GMT, both on live chat and on email. If you do run into any more problems please don't hesitate to get in touch!

Easy, flexible and transparent.

Dec 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to swap, change and deploy resources. Suit our needs perfectly as we're able to add projects in rows and deploy multiple employees in each project.

Cons: Could have worked better on touch-screens. Would love to see more open triggers and actions towards Zapier!

Overall: Easy planning!

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review Jørgen! We recently updated the site to work better on touchscreen devices but if you're still having trouble please get in touch with our support team.

Pleasantly Suprised

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reporting feature on hours worked per employee and time off report have been a great help in our staff management.

Cons: Hard to use on an iPhone, the scrolling isn't the easiest, however, it is useful to use on the go. recognising am-pm shifts or previously entered shift can also be an issue.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review and insight Derrick! We're always working on improving our app and adding more features for our users. We'll keep your comments in mind.

Solid Scheduling Software

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Email notification of shift changes; visually

Cons: Should be able to enter a start date and end date range when entering Time off without having to select all the dates (e.g. 2 weeks). Should be able to right click and enter the date range, as oppose to having to view multiple weeks, or selecting the date entering one date of Vacation and them going back in and adjusting the end date.

Overall: Enjoy using it, thank you

Vendor Response

by Out Crowd on December 04, 2018

Thanks for the review Tania! If you'd prefer to enter your time off with a start/end date rather than having to select the cells on the roster, just click on "Time off" > "Add time off". I hope this helps!

Superb for ease of use and access

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Adopted this to several businesses 4 years ago and have never looked back. Easy to use for me and my staff. Ideal for holiday planning and planning rotas in advance

Pros: Been using this since day one and have set it up for several different businesses, really easy to use and really efficient

Cons: Doesn't work well enough with i-devices which can be frustrating at times. If that was fixed it would all be brilliant

Recommendations to other buyers: Get it, it will make life easier

Vendor Response

by Out Crowd on April 28, 2017

Thanks for the Review Tony!

Very good system for managing staff shifts. Very easy to use.

May 25, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use. New staff are up and running straight away. You can have changes updated straight away and everybody knows

Cons: It is expensive and an additional overhead for small businesses to have to pay. When using the mobile version , you have to switch over to the desktop version.

Overall: Knowing that everyone has access to the latest update schedule and that al staff know what times and which days they are due to work

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review Kevin!

We have used Findmyshift for several years and are very happy with it.

Oct 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to access from home or tablet/phone which staff find really useful It is also good to be able to switch views depending on what information you are seeking.

Cons: The only really issues are those that occur with all software programmes, those unexplained glitches or anomalies that you have to contact support to sort out.

Overall: Staff ease of access

Vendor Response

by Out Crowd on October 24, 2017

Thanks for the review Jan! Great to hear you're finding the mobile access useful.

Easy, effective, anywhere!

Mar 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, cost.

Cons: None.

Overall: I love this application. My staff love it, and it's very easy to use. If you want a cheap, easy, and powerful solution for your business, then have a close look at Find My Shift. We have over 120 employees, over 2 businesses, and this application works well for us. We have been using Find My Shift for many years, and I think we will stick with it!

Recommendations to other buyers: No.

Vendor Response

by Out Crowd on September 26, 2017

Hi Peter! Thank you for your kind words and your loyalty! If you have any questions or suggestions, please let us know. We are happy to help!

a great tool to help keep our staff up to date and ready to work in an industry constantly changing

Jun 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that staff can see their schedule at any time from any device. We are a kayaking outfitter, so tours book and cancel all the time. Our staff need to see changes in their work schedule as soon as they are made.

Cons: I've downloaded the app for my iPhone, and to be honest, it's not very good. The menu disappears one second after you touch it so you can't navigate the app at all.

Overall: No one misses shifts because they didn't get the last minute change. We no longer have over staffed shifts because someone didn't know their tour canceled.

Vendor Response

by Out Crowd on September 26, 2017

Thanks for the review, Kalvin! We are working to improve our app.

Solved our scheduling dilemma instantly!

Dec 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of changing the schedule. Everyone can access at any point in time. FindMyShift crew worked with us on customizing our schedule.

Cons: Color chart misrepresents the colors. The copy and paste can sometimes be finicky. Other than that, it works perfect!

Overall: Easy Scheduling!

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review Chase! If you get a minute, get in touch with our support team so we can find out more about the problem you're having with the colour selector.

amazing, after 30 years of hospitality experience this is the best by far, everyone loves it

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, access for staff, costings, changes can be made easily, sending messages to staff about changes, help from support

Cons: pretty much everything is good, the only function I wish it ha=d was to be able to calculate holiday loading for zero hours contract employees

Vendor Response

by Out Crowd on October 05, 2017

Thanks for the review Peter! Great to hear everyone's enjoying the product.

To calculate holiday loading for zero hour contracts try enter a % value in the holiday allowance column on the staff member's profile. The system will then allocate holiday to that staff member as a percentage of their hours worked.

Any questions, feel free to get in touch!

Excellent company

Dec 12, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible

Cons: It's not free!

Overall: Years ago I did schedules in excel and it was a pain, then a created my own database which was also a pain. I figured there had to be something out there that did what I needed. I tried several products and finally stumbled on Findmyshift. I've now used it for 5 years and it has been great! When I've had issues, questions or recommendations they addressed them immediately. I am a very happy customer! Great product and excellent support!

Recommendations to other buyers: I share all the time!

Vendor Response

by Out Crowd on December 12, 2016

Thanks for your review Adam!

Easy to Use, Great Tool for any Operation

Oct 09, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Employees have access, easy way to schedule your team, being able to look 20 weeks into the future is very helpful.

Cons: I wish that they had someone who set it up and trained you to use it from the start. I know that I am not using it to it's maximum functionality.

Vendor Response

by Out Crowd on October 10, 2017

Thanks for the review and feedback Rob! We'll be launching an online training program shortly with live webinars to help you make use of more of the system.

Capterra loader

Simple to use, easily accessible

Nov 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Cons: Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Tony. Get in touch with our support team so we can work through the issues you're having on your touch screen devices.

Effective staffing solution

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We have a pool of associate staff and by using Findmyshift, we can instantly tell them all about availability of shifts, have a record of all emails sent to whom and have a very clear, visual representation of who is working.

Cons: The amount of automatically generated emails that are created every time that you make a slight change or edit.

Vendor Response

by Out Crowd on November 20, 2018

Thanks for the review Calum!

Great and easy system

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The system is easy to use, everybody can just login in where ever they are. And great value for money.

Cons: It isn't possible to link with our other software used by our HR department and also not directly with our financial administrative system

Vendor Response

by Out Crowd on July 23, 2018

Thanks for the review Piter! If you get a moment, get in touch with our support team and we'll see what options are available for linking in with your HR software.

We find Findmyshift a great tool to create rotas and for everyone to input their unavailability

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: How easy it is to use, and the fact that it makes the schedule available to everyone. I like that all members of staff can see who they're working with, and they can request days off online. I think this makes a great difference.

Cons: The app could be improved as it's quite confusing to see the schedule and it doesn't give you access to everything.

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Claudia!

Works great. Employees find it easy to use.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to publish numerous shifts at the same time. Push notifications are very helpful. Calculating the hours worked makes it a breeze to get everyone to 40 hours.

Cons: I wish there was a way to insert holidays into the schedule. At our business, we have a holiday shift and I am always having to look at a different calendar to see when those are. I wish you could add PTO into the weekly hour total.

Vendor Response

by Out Crowd on May 29, 2018

Thanks for the review Elliot! To enter holidays in the system, visit "Time off" and add a new record for "Everyone". I hope this helps!