Who Uses This Software?

Staff managers and shift workers


Average Ratings

273 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Out Crowd
  • www.findmyshift.com/
  • Founded 2004
  • United Kingdom

About Findmyshift

Create and share staff schedules anywhere, any time in any web browser. With drag & drop scheduling, unlimited staff, unlimited access, shift reminders, text messaging and reporting, it's free for the first month, there's no credit card required and nothing to install. No contracts and no hidden costs for adding extra staff. Just pay-as-you-go scheduling with unlimited staff.


Findmyshift Features

  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Findmyshift Reviews Recently Reviewed!


Very easy and practical

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Easy to use great that you can download the data to track spend and hours over time. Lots of features so that you can use it in a way that suits you and your team

Cons: We use it for two teams in the company and therefore have to pay for two licenses. I feel that this isn't fair

Vendor Response

by Out Crowd on June 19, 2018

Thanks for the review Annabel!

Changed the way our business works

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to Use and have made it really easy to organize and arrange staff. They find it easier to monitor their shifts.

Cons: Haven't found any issues so far. has been straight forward and easy to use for both the user and the administrators.

Vendor Response

by Out Crowd on June 12, 2018

Thanks for the review AJ!

Can work without it.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use, and you can give different levels of permissions to each team member.
Reports are very in-depth.
You can send emails to all your staff through this software's outbox or message board.

Cons: I can't really say anything bad about it.
I couldn't rate the customer support because I've never needed any, that's how its been to us.

Overall: It helped us move from various spreadsheets to one unified software loaded with reports and great various great features.

Vendor Response

by Out Crowd on June 12, 2018

Thanks for the review!

A great app that really makes my life easier in managing my staffs rotas and posting company info

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease in use. My staff find it easy to access and enjoy having their rota at their fingertips. Having the app is really good too

Cons: I cannot fault this software at all. My team really enjoy using it and we find it excellent value for money.

Vendor Response

by Out Crowd on June 11, 2018

Thanks for the review Shantel!

I use this software for my staffing needs and it is excellence resource for staffing and reporting

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The realtime updates and reporting. The ability to export to excel is an added bonus for reporting historical data. My employees love the ability to keep track of unscheduled days off, lateness, and vacations.

Cons: My employees feel the app is not very user friendly. Most times they are unable to request time off your shifts from their mobile device.

Vendor Response

by Out Crowd on June 06, 2018

Thanks for the review LaTasha!

I use Findmyshift to run a roster between two businesses, it is easy to use an easily accessible.

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and great it can also be used as an app. The staff access the app daily to check their shifts as we have two stores.

Cons: I wouldn't mind getting a reminder perhaps a couple of weeks before my roster is due to be paid for and extended

Vendor Response

by Out Crowd on June 05, 2018

Thanks for the review Kate!

Great to use for scheduling of staff to different place

May 30, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The different colour palletes makes it easy to differentiate. Sends updates to my staff when changes are made to there schedule

Cons: Would be great to duplicate weeks, and copy schedules for staff over to the next weeks in a simpler fashion for schedules that don't change.

Overall: A simple easy to use web based roster.

Vendor Response

by Out Crowd on June 01, 2018

Thanks for the review Ahmed. The quickest way to duplicate weeks is to select all cells for the week (CTRL + A), copy the cells into the clipboard (CTRL + C), go to the next week (CTRL + right arrow), and paste (CTRL + V). I hope this helps to speed things up for you!

easy to read and organise

May 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: functionality and ease of use. and can be used on the road without the need to find a desk top. i find this program much more appealing compared to the other program i used.

Cons: nothing much. still learning to use the program but overrall very easy to use. so far i liked everything about this program.

Overall: organise my schedule and have a rough idea on my daily wage average.

Vendor Response

by Out Crowd on May 31, 2018

Thanks for the review Erwin!

Useful tool for rotating medium sized restaurant

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy access for staff and managers. Automatically save changes, settings can be easily changed for preference of Administrator.

Cons: Can not separate basic rate and tronc , it would be useful for cost control. Would be good if it would have one more Account setting above Administrator who would be the only person can look at wages and salaries.

Vendor Response

by Out Crowd on June 04, 2018

Thanks for the review Balint! To add tronc payments for your staff you could use a pay rate adjustment. For more information, see "Adding additional amounts" on this page - https://www.findmyshift.com/help/what-is-a-pay-rate-adjustment I hope this helps!

Have been using find my shift for years at my coffee shop, huge help with staff and time management

May 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Availability on mobile devices so that all staff can be aware of when and where they're required. They also find it easy to login in and book time off and holiday

Cons: Can be difficult to edit on a mobile browser, would be nice to be able to edit the rota fully on the app

Vendor Response

by Out Crowd on May 30, 2018

Thanks for the review Dave!

Works great. Employees find it easy to use.

May 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability to publish numerous shifts at the same time. Push notifications are very helpful. Calculating the hours worked makes it a breeze to get everyone to 40 hours.

Cons: I wish there was a way to insert holidays into the schedule. At our business, we have a holiday shift and I am always having to look at a different calendar to see when those are. I wish you could add PTO into the weekly hour total.

Vendor Response

by Out Crowd on May 29, 2018

Thanks for the review Elliot! To enter holidays in the system, visit "Time off" and add a new record for "Everyone". I hope this helps!

easy to use and most helpful for all staff

May 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: managing clinical time effectively, allowing staff to know where and who they are working with, access 24hrs 24 / 7

Cons: I have nothing negative to report on this staff rota system and cannot find anything negative to say.

Overall: I cannot work without this program

Vendor Response

by Out Crowd on May 29, 2018

Thanks for the review Nadine!

Easy to use and great for organizing staff

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to change and adjust the rota from anywhere allowing me to make changes on the fly to ensure staff are in the correct place

Cons: the Support on the mobile app for adding holidays and time off without using full webpage view would be alot better if it was easier to navigate to on the app

Overall: time saving

Vendor Response

by Out Crowd on May 28, 2018

Thanks for the review Scott!

beautiful app to manage employees from anywhere

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: findmyshift is a friendly app with a very nice and easy to use interface where you can manage employees from anywhere and any device from your web browser.
allows real-time monitoring of employees either in a single company or in several at the same time. where you can monitor with your clock application the hours that employees are working and automatically generate automated reports to calculate payroll and manage costs.
very easy to program, we can manage perzonalizables database and configure reminders of daily changes, notifications by email, text messages or push notification.
As if that were not enough, it allows deducting personnel breaks and making smart calculations to generate a payroll.
and all this we can store it in a completely secure way in the cloud with backups.
findmyshift can use it totally free of charge up to 5 employees and provides us with enough documentation to see everything you can do. and with a very low price we can manage an unlimited number of employees, perfect for large companies and with several branches

Cons: It is very difficult to see something negative in this application, since it has several years in development and improvement.
the only negative would be his dependence on the Internet to manage. since if the Internet fails, we could have administrative control problems.
It should be developed in more languages.

Vendor Response

by Out Crowd on May 24, 2018

Thanks for the review!

Great piece of software

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to cut and paste, easy to move shifts and block select a set time. when inputting times, its very easy to do

Cons: Selection of colours not always easy, as the one selected doesn't always match the one you think it is!

Overall: easy rota

Vendor Response

by Out Crowd on May 24, 2018

Thanks for the review Chris! To make the colour selection box bigger, use your mouse wheel when hovering over it. I hope this helps!

Best way for coworkers to find schedule!

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that you can use this app to find your schedule! It really annoys me when companies only print the schedule on paper and expect u to take a picture of it, it's the modern world and we should be able to see our schedule electronically. You can also accept shift time with the app! Super convenient.

Cons: The price is pretty steep and it comes with some bugs, which is sad because of how much we pa to use it.

Vendor Response

by Out Crowd on May 23, 2018

Thanks for the review!

Excellent - simple, quick and effective

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is simple and does exactly what it is designed to do, without glitches. It´s very easy to train other employees to use and tha´s what we need as things happen very quickly in our industry.

Cons: Some additional functions would be good but it´s beauty is in its simplicity. We had the odd problem accidentally not saving what we had done, but that was mainly our error.

Vendor Response

by Out Crowd on May 15, 2018

Thanks for the review Katy! And don't forget to save!

Easy to use and the workers like being able to see what their schedule is via the App

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to update and make changes - easy to read and easy to use
Can accepts shifts via the App
Can send group emails

Cons: - No automatic update when changes are made
- CC and BCC on emails does not give the salutation
- Cannot submit timesheets via App, can only accept shifts

Vendor Response

by Out Crowd on May 15, 2018

Thanks for the review Sharon!

Simple and fairly straightforward staff scheduling software

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's reasonably simple to use, robust and has a reasonable set of features. Being able to set templates and see staff schedules in a variety of means is very useful.

Cons: The time off system is awkward and really hard to use. It cannot calculate time off an accrual basis and can't differentiate between staff with hourly versus daily allowances. I have never yet been able to make sense of the budgeting features.

Overall: Saved lots of time compared to doing it on my own spreadsheets.

Vendor Response

by Out Crowd on May 15, 2018

Thanks for the review Bruce!

All good, fulfils our requirements well

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and flexibility, ability to re-schedule the timings of shifts and send a quick email to notify staff quickly.

Cons: We now have quite a lot of staff and some work in two different departments, it would be handy to be able to pick the staff members you want to see and put them on one screen as some are down the bottom of the list and off the page, there is a lot of scrolling up and down to make sure all the shifts are adequately covered.

Overall: We have a rota system that is easy to use and accessible to all staff

Vendor Response

by Out Crowd on May 14, 2018

Thanks for the review Debs! Try using the filters to split the view by department - it should help!

great software for scheduling

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: this is a great tool for keeping track of an employee schedule list, especially when you have a lot of employees and need to keep up with shift changes and 2nd jobs/school schedules

Cons: it's not cheap, and some of the features seem to be a bit glitchy from time to time, but overall i like using it

Vendor Response

by Out Crowd on May 10, 2018

Thanks for the review Hailey!

Great app for scheduling with all the features you need

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Can be accessed anywhere with a browser. Good customer support team that will respond to your questions in a timely manner.

Cons: Mobile app has limited features that needs improvements. It will often freeze on iPhone and iPad when attempting to utilize the app.

Vendor Response

by Out Crowd on May 11, 2018

Thanks for the review!

Easy way to monitor time and attendance

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reports that are available along with the additional facilities that can be added to each individual shift for each individual employee. Being able to attach all our employees details and information is also beneficial to us. Being able to input an hourly rate is also a factor which we like as it allows us to use this against our payroll system.

Cons: I don't really like and am not 100% keen on the fact that there is so separation within the employees and that you can't separate them in departments or different locations. what is also different is cross referencing an employee that is based at one location but covers a shift at a different location, the only way in which we could do this was by colour coding which doesn't clarify specifically what location on the final report.

Vendor Response

by Out Crowd on May 07, 2018

Thanks for the review Emma!

Very Helpful

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have found it very easy to use and it has been very helpful with labour control and allocating jobs

Cons: It is not always easy to add text to something you have already put on the planner and it doesn't put on public holidays

Vendor Response

by Out Crowd on May 02, 2018

Thanks for the review Sophie!

So easy to use .. all the staff are comfortable with it

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The spreadsheet layout and search facility and reports make it easy to find management information quickly

Cons: The app could maybe be tweaked a bit as some of the staff have had problems with access. It is a little pricey too

Vendor Response

by Out Crowd on May 01, 2018

Thanks for the review Lesley!

Capterra-loader

Useful package but has limits

Apr 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and laid out in a functional way. The pricing is good and this makes it affordable to smaller companies. Staff can control their own leave and monitor from anywhere and allows a greater freedom.

Cons: We have part time staff that don't work set hours on set days, we cannot factor this in to the holiday requests and have to amend every request by dividing the amount of hours worked over the days wanted on holiday by the number of days to give an average for each day. If a profile of working days and hours could be built for each staff member that would account for these hours the system would be fantastic and would warrant a five star review from me.

Overall: Staff are able to manage and request there own leave and check shifts.

Vendor Response

by Out Crowd on May 01, 2018

Thanks for the review Mark!

I enjoy using find my shift, it's extremely easy and functional .

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's user friendly. It has great features. My favourite is using the colours to distinguish each person. I also like that I can send messages to the staff members on it.

Cons: Hard to duplicate sometimes. Once or twice I found it hard to copy and paste on it. It wasn't a big deal but it was time consuming.

Vendor Response

by Out Crowd on April 30, 2018

Thanks for the review Noelle!

Very simple and easy to use. Can be easily accessed from anywhere with internet connection .

Apr 26, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Straight forward and easy to use once you have watched the demo. Holidays can me applied for and monitored very easily.

Cons: When help is required there is a online live chat only. You cannot call and speak to anyone over the telephone.

Vendor Response

by Out Crowd on May 01, 2018

Thanks for the review Khushma! We're hoping to have telephone support soon but in the mean time, live chat is available 12 hours a day (5 days a week) and email support is available 24/7.

Very easy to use and roll out, pay as you go platform

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use system. Just click and go. All very intuitive and easy to roll out to the team. Pay as you go is a good feature.

Cons: Ability to limit the view of pay rates to within departments for department mangers. This would be helpful addition.

Vendor Response

by Out Crowd on April 27, 2018

Thanks for the review Simon!

One year on and we love Findmyshift

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Findmyshift is so easy to use, it was childs play to implement and visually it is great, we use it constantly to track and update staff on their rota for the wee and then us the reporting service which saves us time on running payroll.

Cons: I really cannot think of anything which I like the least, one element which we do not use is the 'Budget' element, but that is just personal choice.

Vendor Response

by Out Crowd on April 19, 2018

Thanks for the review Geoff!

I use this platform to run the rota for the clinical team.

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use. Easy to access through App on mobile phone or PC. Used for complex rota and limited staff. Has improved efficiency.

Cons: Setting up the rotas could be easier. View of 6 to 12 months can be slow. Unable to repeat rotas alt months

Overall: Makes rota a lot easier and more efficient

Vendor Response

by Out Crowd on April 17, 2018

Thanks for the review!

Does what it says on the tin

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accessible for all staff, easy to use.

Staff have the ability to log on from outside of the organisation, which has made a massive difference when booking holidays and keeping staff informed of things that are going on within the organisation.

Cons: Doesn't automatically take of a facility if holiday has been granted, therefore will leave a name on the facility view, which we use a lot.
I have been unsuccessful in getting our IPads to take photos when clocking in.

Overall: Improved communication and a better managed rota.

Vendor Response

by Out Crowd on April 17, 2018

Thanks for the review Karen!

Good software but a little buggy

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Value for Money

Pros: Ease of use, simple system and fast to set up. Unlimited users is also a good deal. Not so good for smaller companies

Cons: Mobile version is not user friendly, lots of display bugs like boxes not lining up. Been like this for years . Needs faster turnaround

Vendor Response

by Out Crowd on April 11, 2018

Thanks for the feedback Malcolm. Please get in touch with our support team and so we can work with you on fixing some of the bugs you're seeing. The site should work well on mobile but devices and settings do vary.

Couldn't be with out this essential tool for our volunteer base

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Flexibility of software which enables our volunteers to book their availability from home, and for us to be able to manage the overall rota.

Cons: None - so far we have not encountered any problems with the software, it is easy to use and understand.

Vendor Response

by Out Crowd on April 10, 2018

Thanks for the review Lisa!

Super easy to use from the desktop version, needs 2 get a little bit less bug free on mobile version

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and the hour report function. Also the Bradford factor when looking at time off sick. The different colour schemes make scheduling fun and its quick and easy to add new staff members and also to edit them.

Cons: When showing more than 2 weeks and having many staff members on your roster, the cells slip and slide and it's hard to see who is on which shift. You need to zoom in to that particular week or use the filter feature to only show that user/staff member

Vendor Response

by Out Crowd on April 05, 2018

Thanks for the review Lisa! When you notice the alignment of the columns is off, try to reset your browser zoom. We're working on a fix for this but at the moment resetting your zoom is the best way to avoid the issue.

Great, simple software for planning who needs to be where and when.

Apr 03, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love that you can add facilities on here so that you don't double book a room. You can customise this software for whatever your business needs.

Cons: It becomes very slow when you are planning for 20weeks. When you are trying to update or edit the rota, it takle a while to respond to what you want to update.

Vendor Response

by Out Crowd on April 05, 2018

Thanks for the review Alice!

Amazing!!! Using for all group

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to explain to the staff how does it works, you can create the rota for as long as you need, have facilities, so can allocate the staff cost

Cons: Lacking customised settings . i.e.breake rules, you can't set up different rules for different staff.

Overall: Staff rota, notice board.

Vendor Response

by Out Crowd on March 29, 2018

Thanks for the review Audrius! To set up different break rules for a single staff member just click on "Pay & time off" in their profile, then click on "Break rules". I hope this helps!

Great scheduling system!

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The scheduler is easy to use, especially if you are used to Excel. The notification board is a great tool for mass communication.

Cons: The timeclock does not always seem to register. Wish texting was not an additional fee for the user. Would like to have a space along the top of the scheduler to enter events happening or notes.

Vendor Response

by Out Crowd on March 27, 2018

Thanks for the review Saree! If you continue to have trouble with the time clock please get in touch with our support team so we can investigate.

Capterra-loader

Easy to use, with information clearly displayed. Great access across all devices.

Mar 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Initial set-up was easy and the instructions to do so clear. The rosters can be set to cover a wide range of duty shifts, daily and weekly. The roster template set-up was simple and it is extremely easy to transfer to the Overview for use. Changes to the roster for holidays, rostered time off, sick leave etc. is very simple and can be added directly into the Overview. The reports available are clear and full and very good for Management purposes. The time clock log-in and log out is quick and simple.

Cons: The inability to select several staff members when adding time off, especially Statutory Holidays when not all staff have the time off on that day. Even though this may be done directly in the Overview it would be quicker and easier to do as a once only action in the Add Time Off function.

Overall: A much clearer and more accurate view of staff work times, leave. Easier to track absenteeism and manage via the reports available. Simple to use and a time saver when planning rosters and staff leave.

Vendor Response

by Out Crowd on March 27, 2018

Thanks for the review Ian!

Very good, easy to use

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use, even volunteers that have very little experience using computers are able to request shifts.

Cons: Some of the more complex reporting such as spend against budget and schedule vs. timesheet are difficult to use.

Vendor Response

by Out Crowd on March 23, 2018

Thanks for the review Joanna! Get in touch with our support team if you'd like us to walk you through some of the more complex reports.

Like the format

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the scheduling format and ability to see the ovreview as well as forward scheduling.
The ability for my staff to go on line and access their schedule at any time is useful as well.
The staff like this feature as well and is a key reason why I chose it

Cons: There are times I cannot find the answer to my question or problem and I want to speak to someone to solve it. I cannot find a phone number to solve this problem. I could not remember my login and there was not a way to reset that as well.

Overall: Saves me time

Vendor Response

by Out Crowd on March 23, 2018

Thanks for your review Kathy, and sorry to hear you were unable to find answers to your questions. Our support team is hear 12 hours a day from 8am to 8pm GMT, both on live chat and on email. If you do run into any more problems please don't hesitate to get in touch!

Excellent

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can make as many changes you like and that you can buy as much as you need (we are a seasonal business so only need the rota software over the summer season)

Cons: Colours could be better on the screens between different departments but otherwise.

Overall: I really like the software and would recommend it to anyone.

Vendor Response

by Out Crowd on March 21, 2018

Thanks for the review Ali!

A useful product that helps us to manage a large team with a flexible pattern of working

Mar 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Extremely easy to use quickly - can allocate shifts by typing someone's first name, copy & paste shift patterns, etc. Ability to colour code shifts is very useful to help my team determine if the shift is available for team leaders or all staff.

Cons: The app is very difficult to use, and my team and I usually log in through our phone browser if we need to check it on our phones. It takes a long time to work through lots of requests from staff as it will ask to save before every request is approved or declined. This could be more efficient if it just automatically saved after every 2-3 requests are processed.

Vendor Response

by Out Crowd on March 21, 2018

Thanks for the review Clare! To approve multiple requests at once, hold your finger over each request until it becomes selected. Once you've selected the requests you want to approve click the approve button and you'll only be prompted once (instead of each time). I hope this helps!

Great, we use it to manage approx 50 staff across multiple sites.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly for both the employers point of view and also allows our staff good flexible access with easy access to shift details.

Cons: No real faults, great system that provides us with good flexibility across multiple sites, our team use it as a core part of our business.

Vendor Response

by Out Crowd on March 14, 2018

Thanks fro the review Justin!

Capterra-loader

Life saving and life changing......

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simple user functionality means we rarely have any issues either assigning work or staff confirming work.

Cons: It would be handy if there was a way of filtering the staff and locations out. That way we could work on specific locations.

Overall: It has optimised the staffing across the company.

Vendor Response

by Out Crowd on March 20, 2018

Thanks for the review Gareth!

Easy to use and highly effective

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For the past several years, we have been using this software to schedule and coordinate land surveyors. It is very easy for all staff to navigate and use which makes it highly effective to our team.

Cons: Sometimes there is a delay in updating schedules after an administrator has made edits to employee shifts. The can be anywhere from a few minutes to an hour.

Overall: My organization benefits greatly from the use of this software because out constantly changing schedule due to client demands can be sent to crews in real time.

Vendor Response

by Out Crowd on March 14, 2018

Thanks for the review Chris!

Capterra-loader

We use Find My Shift to run a rota for a busy outdoor activity and self catering centre.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent and fast customer support. The software allows the management of numerous different departments and staff. It is easy for staff and management alike to use. The reports allow us to easily calculate the monthly payroll.

Vendor Response

by Out Crowd on March 20, 2018

Thanks for the review Sarah!

Perfect online scheduling system for our company

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to cut and paste and to customize each entry. You don't have to use stock scheduling categories, etc... so easily made to fit our companies specific needs.

Cons: No good app to use on cell phone or ipad as with other scheduling services. You can access it on your cell but difficult to use the mobile version.

Vendor Response

by Out Crowd on March 01, 2018

Thanks for the review Kevin!

A really good product. Easy to use and great value for money.

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to use. Good reporting features. Great access for staff who also find it very convenient.

Cons: I don't really find much to complain about it is easy to use for me and my staff. reporting is comprehensive

Vendor Response

by Out Crowd on February 28, 2018

Thanks for the review Euro!

Simple and easy to use

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Well it is simple to use yet covers most of the fundamental parts of scheduling staff while still being very good value for money.

Cons: I wish it had a few more features and allowed for more editing options. I am a very picky person so the small details matter to me a lot.

Overall: Easy to use scheduling software that is a great value for money.

Vendor Response

by Out Crowd on February 26, 2018

Thanks for the review Shamim! Can you get in touch with our support team about the extra features you're looking for? We'd love to hear from you.

This website is simple to use and customer service is great.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the use of the facilities. It is simple to use and I am able to post multiple facilities into one shift.

Cons: That you are not able to sort the schedule by lead times/departments. It would be great if you were able to have a layout of am to pm for showing shifts.

Overall: It helps our scheduling be organized and easy.

Vendor Response

by Out Crowd on February 23, 2018

Thanks for the review Samantha!

Excellent rota system for my staff

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very clear with many functions and my staff find it easy to use. The layout is very clear and the colours are also very useful.

Cons: The display order of the staff listed on the rota seems to be different for each staff member. I would like to set it so we all see the same rota layout.

Overall: I have never used such an easy system and I will continue to use it for my staff. The App is useful to but the desktop option is much easier to use.

Vendor Response

by Out Crowd on February 22, 2018

Thanks for the review Lorraine! Glad to hear you're enjoying the site. Regarding the display order - while this can be set globally through "Setting" > "Display", your staff can still override this via their "Options" menu on the rota. If they do want to use the global setting they just need to select the "Default" sort under "Options". I hope this helps!

Brilliant Facility

Feb 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access and its reliability. Enables us to have full control of our staffing requirements at our finger tips anywhere in the world where internet access is available.

Overall: Reduced hassle and time when organising staffing levels.

Vendor Response

by Out Crowd on February 21, 2018

Thanks for the review Philip!

I use FindMyShift to organise around 45 staff. I find it essential for running our business.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Its an excellent communication tool, as its instantaneous. Its accurate, which means I can rely upon it to produce reports for payroll etc. Its functionality in general is superb, which makes it feel like it was designed with me in mind.

Cons: Using FindMyShift on a small screen can be a little awkward at times when trying to organise a lot of workers and a lot of shifts. Whilst there is option for the desktop display on a mobile, things generally don't line up, which can lead to errors.

Vendor Response

by Out Crowd on February 15, 2018

Thanks for the review Kim!

Efficient & effective

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use both for myself and for our volunteers. easy to upload current documents keeping the the volunteers updated.

Cons: would like to have the facility to take 1/2 days holiday. Don't like using the software on my phone.

Vendor Response

by Out Crowd on February 09, 2018

Thanks for the feedback Emma!

Great!

Feb 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and Intuitive, simple interface with good user guides and help ... nice colurs and setup

Cons: The budget and pay calculations when you have a mix of hourly and salary staff - would be better if you could have a test rota along side your real world one

Overall: simple rota management!

Vendor Response

by Out Crowd on February 06, 2018

Thanks for the review Mark!

This software has assisted us a great deal in the management of staff and reporting.

Jan 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once you get used to it, Find My Shift is easy to ease and the reporting tools assist greatly in time sheet management and budgeting.

Cons: It's not as sophisticated as some of the software on the market, although this is reflected in the price, it may be time to update some of the features.

Vendor Response

by Out Crowd on February 01, 2018

Thanks for taking the time to review our site Dianne!

Does What it Says on The Tin

Jan 29, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Findmyshift is very easy to use, as it works like a just like a spreadsheet; you can even drag and drop. It is good value and does what it does well.

Cons: Phone App is clunky and not very usable. Employee integration is not good, i.e. giving shifts to employees, or communicating with them etc.

Vendor Response

by Out Crowd on January 30, 2018

Thanks for the review Chris!

I love how visual findmyshift is. At a quick glance I know availability,

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very intuitive and it is easy to repeat the sections of the schedule that are ongoing assignments. Information is seen so quickly that I can respond to the request of the customer without hesitation.

Cons: If a employee quits and then returns there isn't an easy way to show both of the periods of employments.

Overall: I find the software very intuitive and quickly accessible.

Vendor Response

by Out Crowd on January 29, 2018

Thanks for the review and the great suggestion about returning staff. We'll add this to the request list.

Covers all the basis for assigning rotas and monitoring staff levels and requirements

Jan 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good layout and interface for all users. Reporting module is very helpful in monitoring sickness, holidays etc. Web-based allows all our users to access it across multiple sites.

Cons: Can sometimes get confusing with booking in overtime and holidays. Reports can sometimes get a little complicated.

Vendor Response

by Out Crowd on January 29, 2018

Thanks for the review Jock!

We have 7 locations and 25 employees. This software allowes us to track who is working where.

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the employees can have this app on their phone and check their own schedule. Our company is an assisted living facility and we can put out one email and it goes to all 25 employees when we need a shift filled. We used to have to call everyone to get the shift filled.

Cons: I would like to change the employees credentials from the employee page that lists all employees. Right now we have to go into their own file on the site. But it does allow us to track who had a flu shot, T-B test etc....

Vendor Response

by Out Crowd on January 23, 2018

Thanks for the review Janet! I've noted your feedback about editing staff credentials from the list page - hopefully we can include that in a future version.

well software for a company

Jan 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy control staffs , interface user friendly , can edit anywhere and update a custom case of our company

Cons: some bugs still issue when we were trying to input a weekoff request , but it dose not affect for using

Overall: I am easy to manager my teammates

Vendor Response

by Out Crowd on January 22, 2018

Thanks for the review Jeff! Get in touch with our support team if you think you've found a bug - we'd really appreciate it.

Works well for our seasonal business

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: The form is easy to use. Colour coding each shift really helps. Also being able to change the start date of the week is good for us since we work from Wednesday to Monday.

Cons: It's not so clear to use on a phone app as it doesn't show the whole rota with week's view, just individual shifts for each day.

Vendor Response

by Out Crowd on January 19, 2018

Thanks for the review Fiona!

Easy and convenient

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: was unsure it was needed at first but we keep renewing because it streamlines scheduling and some payroll tasks

Cons: Could add some extra features I suppose but overall works as advertised. It is ituitive and hlepful generally speakng.

Vendor Response

by Out Crowd on January 22, 2018

Thanks for the review Nathan! Glad to hear it's streamline scheduling for you guys.

Very useful software that has steadily improved over the years

Jan 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The accessibility of this software is one of the most important features for me. My staff use both the app and the website on their mobiles and tablets to access our rota to check their shifts, request holiday etc.

Cons: The way the software is currently setup its not possible to assign more than 1 rule to pay rates with makes my job more difficult when working out wages on days that attract 2 different levels of premium rates. For example paying someone an additional £1 per hour for working a night shift and also paying them an additional £1 per hour because that night shift was on a sunday or a bank holiday.

Overall: As our business grew and we employed more staff, managing an excel/paper based rota became time consuming. The reporting aspect alone of this software has saved me enough time throughout the year to justify the cost, let alone the fact that staff can login using the app or through the website and see their own shifts instead of calling into the office because their paper copy is out of date

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Tyrone! Regarding the pay rates, it is actually possible to add multiple rules and you can quite easily set them up to pay your staff different rates for different types of shifts. If you'd like us to walk you through it, get in touch with our support team!

Find My Shift has helped us control schedules of employees in all our different 7 locations.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and access. Accessibility to all employees in different locations as some of our employees work 100s of KM away from base. Ability of employees to request change in shift through the system

Vendor Response

by Out Crowd on January 12, 2018

Thanks for the review Jamal!

We find Findmyshift a great tool to create rotas and for everyone to input their unavailability

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to use, and the fact that it makes the schedule available to everyone. I like that all members of staff can see who they're working with, and they can request days off online. I think this makes a great difference.

Cons: The app could be improved as it's quite confusing to see the schedule and it doesn't give you access to everything.

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Claudia!

Capterra-loader

Have been using this software for three rosters for about 5 years

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easily accessible for staff, good visuals and easy to use. Some staff are abler to link to the phone calendars which is helpful

Cons: The phone app is not great for me so always use desktop version on my phone, which can be problematic. there should be a setting that forces automatic refresh as sometimes staff will be looking at a roster and not realise it has changed.

Overall: we manage rosters over 3 sits (soon to be 4). However the cost of paying for multiple rosters that do not link to our paysystem is becoming prohibitive and we are actively looking for an integrated payroll / roster / timeclock package.

Vendor Response

by Out Crowd on January 10, 2018

Thanks for the review Finlay! Please get in touch with our support team so we can help find a solution for you to integrate your payroll with Findmyshift.

This has been an effortlessy easy rota service to transition over to and the best move

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user friendly interface and mobile app is both readily accessible and visually very clear. All staff at varying IT levels have found it easy to migrate to, loving away from paper copies.

Cons: From a safeguarding perspective and with additional reassurance of confidentiality to users and given that my organisation is education based, it would be so helpful to be able to password protect the documents in uploads.

Overall: This has help streamline our rota process and created much ease for all 23 of our staff.

Vendor Response

by Out Crowd on January 17, 2018

Thanks for the review Bethany! Great idea about password protecting the uploads. I've added it to the request list and will let you know as soon as we get to it.

Fantastic value for money software

Jan 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to change shifts, leaves a paper trail for annual leave requests, shift requests etc.

Cons: The app is rubbish for authorising leave etc - have to log in to desktop site.
Would like a more robust biometric clocking in/out to link with Find My Shift - using the one on Find My Shift isn't working for us as staff "forget". Would like a terminal where people clock in/out as they enter/leave the office.

Overall: easier shift planning, annual leave planning

Vendor Response

by Out Crowd on January 09, 2018

Thanks for the review Wendy! We do offer a stand-alone time clock application, but if you'd rather use an external system we can look at integrating the data for you - just get in touch with our support team!

This software is the best we have ever used and the cost is really reasonable for all the features

Jan 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so user friendly easy to use and is very easy to get up and running within minutes of setting it up and anyone can use it.

Vendor Response

by Out Crowd on January 08, 2018

Thanks for the review Peter!

Findmyshift is the most practical online option we have found and it makes our staff management easy

Jan 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: We can list all our employees and add the necessary information for each of them. The reports are great and crucial for us

Cons: We do not merge information with our POS, but I think Findmyshift would not be able to share it. This may be necessary if we upgrade our POS system for a full clock-in POS. If we did so, we would like the POS information to update Findmyshift, but at the moment those changes would have to be applied manually

Vendor Response

by Out Crowd on January 05, 2018

Thanks for the review Luis! Get in touch with our support team about your POS integration requirements and we'll see what's possible.

Best value for money scheduling app out there! Simple but has all the features you need.

Jan 03, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have been using findmyshift for scheduling in our business (hostel, 30 employees) for a year now - having previously only used excel spreadsheets for our rota. This software has helped us schedule more accurately according to our business level which helped us save hours as well as relieving our team during the busier periods. It's use is very straightforward and does pretty much anything you need it to with a bit of fiddling. The customer support team are very quick to respond to your queries with a live chat as well. On top of that it is pretty much the cheapest in it's category (compared to Deputy or WhenIWork) although it might not look as snazzy or have all the functionalities these have. We will definitely be continuing to use this software for the next year.
Can also connect to your google cal or ical which helped me personally organise my life better :)

Cons: It is a bit fiddly at times, and does seem more catered towards office businesses (9 to 6, Monday to Friday) than a 24 hours, 7 day a week business like ours.
The app (for phones, Android and Apple) is a great plus but could be improved upon - The way the shifts are displayed is not super clear, the filter is hit & miss, and how you navigate the app is not the best.

Overall: More efficient scheduling (than using Excel spreadsheets) - cost saving
Easy to manage staff requests, holiday and time off

Vendor Response

by Out Crowd on January 04, 2018

Thanks for the review Cal!

Professional software that I now use in 2 restaurants, one with 70 employees

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The efficiency, communication direct and as a whole to employees, the app so its user friendly to staff and calculation of holiday has been invaluable.

Vendor Response

by Out Crowd on January 03, 2018

Thanks for the review Carla!

Brilliant software for my payroll

Jan 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of input and hour reports and the ability to use it on my phone when out on site with my staff.

Cons: Holiday part of the software not so good. Could do with overall view of when an individual has taken their holiday

Vendor Response

by Out Crowd on January 03, 2018

Thanks for the review Timothy! We'd like to hear more about your ideas for holidays - so please get in touch with our support team if you get a chance.

good programme

Jan 02, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: can calculate the day off automatically, like there is an app so everyone is accessible to the roster on their phone

Cons: nothing much in particular. If can set the maximum number of day off request per day would be great.

Vendor Response

by Out Crowd on January 03, 2018

Thanks for the review Debbie! Great suggestion about maximum days off per request, we'll add it to the request list.

Good software

Jan 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Staff view and site view parameters are good features. We like the colour coding for multiple sites

Cons: Mobile app is poor. The Administrator will need to use the desk top version on a mobile and it is very tedious

Vendor Response

by Out Crowd on January 02, 2018

Thanks for the review Alan! We're working on more functionality for the mobile site so hopefully that will help your administrators.

Have been using Findmyshift for over 2 years and it is simply the best part of my HR experience.

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for managers and staff, simple, quick, accurate enough to save money with processing wages, works with integrated time clock, excellent reporting and communications.

Vendor Response

by Out Crowd on January 02, 2018

Thanks for the review John!

FMS.com has revolutionised the ease of compiling and issuing our rotas ten-fold.

Dec 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The instant updates to staff with new rotas and rota changes and tactile nature of the rota page....

Cons: the app frequently crashes and shows the rota in a visually difficult-to-comprehend way.
Much improvement needed to be useable for us

Overall: Quicker, easy to use, editable, live updates for staff, colour coding for ease of viewing and proof-checking.

Vendor Response

by Out Crowd on December 22, 2017

Thanks for the review Alex! Next time the app crashes, please get in touch with our support team with a screenshot so we can help resolve any problems for you.

Great piece of software

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to pull off all the reports we need and can quickly see the up to date financials in the Dashboard.

Cons: Would be good if there was a plugin for Wordpress to have on our own website for logged in users or ability to add it to office software.

Overall: Easy to use and provides us with all the reports we need.

Vendor Response

by Out Crowd on December 19, 2017

Thanks for the review Eric! Get in touch with our support team as we can certainly help you out with an embedded copy of your schedule on your Wordpress site.

Love FMS, so easy to use but mostly, really easy to modify schedules

Dec 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love how easy it is to use. Our schedules are made well in advance but they change all teh time based on our customers needs. Saves us so much time through the efficient nature of the application

Cons: When using the phone App, to see all of the team, I have to go to the desktop application,. It would be nice to have a phone app that matched the PC version.

Overall: Super fast team/project/job scheduling - and adjustment of same!

Vendor Response

by Out Crowd on December 19, 2017

Thanks for the review Tom! Great to hear you're saving time with our app.

So easy to let ure staff know dere times and also great for messaging

Dec 15, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use and easy to understand
The staff being able to request time off or put in reasons why not available on any day make life easy !!!

Cons: Not sure if theres much i dont like about this software,one thing that would be fantastic is if you were able to see each employees total hours beside there name as im doing the rosters,it would be a great helpas i have a lot of part time staff and like to spread the time fairly

Overall: Makes life easy !!!

Vendor Response

by Out Crowd on December 18, 2017

Thanks for the review Liam! To view staff hours beside their name tick "Real-time reporting" under "Options". I hope this helps!

Solved our scheduling dilemma instantly!

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of changing the schedule. Everyone can access at any point in time. FindMyShift crew worked with us on customizing our schedule.

Cons: Color chart misrepresents the colors. The copy and paste can sometimes be finicky. Other than that, it works perfect!

Overall: Easy Scheduling!

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review Chase! If you get a minute, get in touch with our support team so we can find out more about the problem you're having with the colour selector.

Great, would recommend.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cross platform stability, calendar feed options, very easy to add new staff/facilities/etc as needed.

Cons: Smarter handling of break times across "separator lines", smarter ability to auto calculate payrate increases over shift lengths and/or days of the week (e.g, auto calculating x1.5 for first 3 hours on a weekend, and x2 thereafter).

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review and the suggestions Andrew, we'll get them added to the request list.

Easy, flexible and transparent.

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to swap, change and deploy resources. Suit our needs perfectly as we're able to add projects in rows and deploy multiple employees in each project.

Cons: Could have worked better on touch-screens. Would love to see more open triggers and actions towards Zapier!

Overall: Easy planning!

Vendor Response

by Out Crowd on December 11, 2017

Thanks for the review Jørgen! We recently updated the site to work better on touchscreen devices but if you're still having trouble please get in touch with our support team.

Saves me so much time!!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that you can swap between facilities and staff to make sure all areas are covered and all staff have the correct hours.
My staff love that they can go online to see what time their shift starts.

Overall: Saves time when creating rota or making changes and being online is a massive selling point.

Vendor Response

by Out Crowd on December 06, 2017

Thanks for the review Jo!

Easy to manage 25 staff across 6 units

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to assign shops, and then add that to different staff. Helps for budgeting for each unit especially with ability add payscales
Colour coordination by shop and staff member

Cons: Slightly clunky when editing cells and changing shifts etc.
Few additional features - clock in and out, holiday tracker.

Vendor Response

by Out Crowd on December 06, 2017

Thanks for the review Tom! Get in touch if you have any suggestions on how we can streamline the process of changing shifts for you - it should be painless!

Saves time find it very convienient

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that it is easy to use and keeps colleagues updated. Easily tracks holiday and sick leave, bank holidays etc. Everyone is able to see last minute changes

Overall: Saves time. I find it is easy to use and saves me a lot of time especially having the templates set up that are easy to change.

Vendor Response

by Out Crowd on December 05, 2017

Thanks for the review Rachael, great to hear you're enjoying the site!

Highly recommended and essential for small business

Dec 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It saves so much time and is an easy way of keeping all information about your staff in one place.

Vendor Response

by Out Crowd on December 04, 2017

Thanks for the review Max!

Have been using this for over 12 months now, perfect for what my needs are.

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent value for money considering it's capabilities. Came across these guys whilst looking for an online clocking in system. Their customer service and online chat functionality is superb.

Cons: The need to manually intercept holiday calculations, app functionality. Sometimes wish I could pick up the phone and talk to someone.

Overall: Easy setup and staff timesheet tracking.

Vendor Response

by Out Crowd on December 01, 2017

Thanks for the review Dave! Great to hear you're happy with the site and our customer service!

Since discovering Findmyshift I have been impressed and told many people to start using it ASAP

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fantastic value and ease of use. It does everything that we need it to without trying to do more than is necessary. Staff have access on demand and it helps with communication.

Cons: The reports for calculating time worked should be integrated into payroll software such as Quickbooks

Vendor Response

by Out Crowd on November 29, 2017

Thanks for the review Sunil! We'll be integrating with Quickbooks soon so you'll soon be able to send staff hours directly without having to export/import. I hope this helps!

Excellent.... very user friendly.

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: How easy it is to use for staff who aren't computer literate... the ability to set and then view shifts for staff and to set notifications is extremely user friendly

Cons: No entirely mobile friendly with smart phones from an admin point of view. You cannot view entire rotas and assign shifts easily via the mobile app version of the software

Vendor Response

by Out Crowd on November 28, 2017

Thanks for the review Alex!

Very good

Nov 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, has all the tools that we need. Helps us communicate with the team as they are not based in one building.

Vendor Response

by Out Crowd on November 23, 2017

Thanks for the review Ruta!

Findmyshift serves our needs perfectly.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that we can communicate our schedule to our employees easily. I like that we can choose email or text to communicate with them. I can also send general messages out to everyone easily.

Cons: It would be great if the "Project" was able to contain an address and a hotel address. We use the Notice Board to communicate those things. now.

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Ann. To add addresses to your "Projects" create a custom column from the "Projects" page. If you run into any trouble or have any questions, get in touch with our support team.

Capterra-loader

Simple to use, easily accessible

Nov 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to use it anywhere anytime, ease of use. Ability to communicate with staff members and trace all updates and changes

Cons: Its incompatibility with Apple devices. Makes it difficult to make changes on the move sometimes and it isn't always easy to use with touch screen

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Tony. Get in touch with our support team so we can work through the issues you're having on your touch screen devices.

Brilliant

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clocking in and out and the reports it generates makes our monthly pay run so much quicker. Its brilliant for the staff too and enables us to keep a record of annual leave, as well as plan for future annual leave.

Cons: we do not really have anything to add here at this stage. Have used the software for over a year now.

Overall: time saving, better organised.

Vendor Response

by Out Crowd on November 22, 2017

Thanks for the review Becky! Great to hear we're helping with the monthly pay run.

great experience overall, easy to use and manage

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The rotas are easy to access, I can edit them whenever I like and myself and staff can look at it easily on our phones without having to download stuff.

Cons: there are almost too many functions for me, I'm not using most of them. However, I would probably use more if my business was bigger.

Vendor Response

by Out Crowd on November 21, 2017

Thanks for the review Rosie! Get in touch with our support team and we'll happily walk you through some of the more advanced features.

Love the Software

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to make booking, when making any changes on the booking it is simple and quick, no long-winded process - Love the Software

Cons: Cannot do auto template email confirmation. When scheduling a booking we need the client to be emailed the booking confirmation from a template. Also, a reminder auto email will be great

Overall: Easy to create a booking - copy and paste

Vendor Response

by Out Crowd on November 16, 2017

Thanks for the review Stef, glad to hear you're loving the software! Get in touch with us on live chat and we'll see if we can come up with a solution for your email confirmations.

The rota work well for our organisation

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That it shows the conflicts in shift patterns and that staff can use the App to see their shifts. It's eliminated paper based rotas

Cons: It doesn't track changes made by the rota managers so mistakes or errors cannot easily be investigated. It doesn't suggest which staff are best suited to which service user like other software I've used.

Overall: No paprer based rota, annual leave is managed via the system, I can create reports from it

Vendor Response

by Out Crowd on November 16, 2017

Thanks for the review Jonathan! Change tracking is something we've been asked about a lot and we're going to be adding it very soon.

I have a team of 15 staff and was previously using excel to set the rotas.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Find My Shift has been a great time saver, raised efficiency and improved my professionalism as an employer

Cons: I'm not sure I understand its full potential -
Can I use this to help me work out the payroll?
How does the sharing of information amongst staff members work?
Is there something I can set up that will check I have all positions covered each day of the week? - at the moment this is a manual process and I have made some errors - ie. 2 people bar 11-3, 2 people bar 5.30-9.30, 1 person 9.30-12, 2 people kitchen 9-3 and 5.30-9.30

Overall: Efficiency, improved professionalism (=hopefully staff retention)

Vendor Response

by Out Crowd on November 15, 2017

Thanks for the review Angela! When you get a minute, get in touch with us on live chat and we'll take you through some of the extra features you mentioned.