--- title: "Findmyshift Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Findmyshift the right Employee Scheduling solution for you? Explore 1199 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/115536/Findmyshift/reviews/" page_type: "reviews" language: "en" --- Findmyshift 4.6 (1199) [View alternatives](https://www.capterra.com/p/115536/Findmyshift/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Findmyshift Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews HL Hannah L BakerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months. “It is a reliable tool for managing staff rotas and keeping the team organised, and it has helped make scheduling clearer and more efficient.“ March 26, 2026 Sean R Venue ManagerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months. “It's extremely fiddly both to set up and operate. While the casual team 'get on with it' - there are a few that are less technically able and are therefore creating their own shifts rather than taking ones that are listed as available.“ March 24, 2026 Elioth P ManagerRestaurants, 2 - 10 employeesUsed the software for: 1-2 years. “What I like the most about Findmyshift is how smoth is for employees to record their clock in and out, making it so easy for me to calculate their salaries accuratly and on time.“ January 5, 2026 JE Julie E CoordinatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “I don't like that I can't put in a series of shifts with a start and end date and have the weeks automatically fill.“ June 15, 2026 JL JM L ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “In fact you can cut and paste the shift on the rota that make swapping and creating a new template much easier.“ March 30, 2026 JL JM L ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “if you can have a time clock-in and out machine like safescan as their planing software and app are rubbish“ March 30, 2026 SH Sacha H Manager and BuyerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Our shifts are managed well allowing transfers and time off requests to be clear and concise.“ June 22, 2026 Wv Wolfgang v Owner and CEORestaurants, 11 - 50 employeesUsed the software for: More than 2 years. “it must be that different people request different things (they request the "comment" with the location, instead of the shift time), or when we manually input someone, we input their shift as a comment, so it doesnt translate correctly from the VIEW (!) in facility view to what you would expect to show up in the staff view.“ September 30, 2024 ## Showing most helpful reviews Showing 1-25 of 1199 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sean R. Venue Manager Entertainment Used the software for: 6-12 months ### "It works but it's fiddly." March 24, 2026 3.0 I think it's a good system. Easier than say Teams Shifts in parts but not as easy as it could/should be. You get what you pay for I suppose. Pros I can see my staff scheduled and where there are gaps across where shifts are. The mobile app to my 'regular' team is very useful and they can see what's going on nice and easily. Cons It's extremely fiddly both to set up and operate. While the casual team 'get on with it' - there are a few that are less technically able and are therefore creating their own shifts rather than taking ones that are listed as available. Sometimes the order of shifts is very difficult to get too - what I see on my screen makes sense yet the team when applying for shifts on their phone see it in a sometimes bizarre order. Facilities being 'locked' to times would also be really handy. Bar / Box Office / Technician need to all be claimed separately to times. Shift Cancellations also requiring acceptance but then not automatically returning the shifts back into the 'availables' is also quite annoying sometimes. It would also be very helpful to send an automatic message out to certain groups to say "There are shifts available now on these dates". Alternatives considered [RotaCloud](https://www.capterra.com/p/137099/RotaCloud/) Reason for choosing Findmyshift Boss told me she used it and liked it, and it was inexpensive. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Teams Shifts doesn't allow casuals (guests) in without a company Teams account. Review Source VR Verified Reviewer Business Manager Hospital & Health Care Used the software for: 1-2 years ### "Findmyshift helps me sortmystaff" February 11, 2026 5.0 Excellent their customer service is responsive with any queries - they are straight back with easy to use instructions Pros Easy to use Colour coding of staff makes it easier to group staff You can add your own comments Easy for staff to check in at home to see their shifts Cons It does all it says it does! The only thing I would like is to be able to have the full rota view on my phone I have to log onto a PC which can sometimes be difficult if I am out and about and have a short notice absence I have no negative comments about it Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) easier to use this system and share with staff Review Source MB Melinda B. Cafe Manager Hospitality Used the software for: 6-12 months ### "Easy to use scheduling app" June 19, 2026 4.0 Good value for money but could be improved on some features especially the app side and the time off end. Pros Easy schedule making, great that employees can clock in via just using their app. Good features available on desktop site. Cons Limited app features. Not integrated with EPOS systems like TOAST. Notification settings could be improved. Review Source Eleanor F. Business Owner Hospitality Used the software for: Less than 6 months ### "Good product for small teams" March 31, 2026 5.0 Very good. Helpful tool for a small business. Has improved accuracy and data processes, making payroll caculation much easier. It is also a better indicator of staff presence than previous paper system. Pros This is a good value shift and staff management tool. We use it to schedule shifts for one team and the staff log hours, using the app. Everyone reports good usasbility and a clear layout. It has improved our payroll process by producing a digital hours log. Cons The web interface is very basic and it is hard to colour-code employees, this has to be done manually and I would prefer to assign a colour to each staff member. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reason for choosing Findmyshift Better value and had been recommended by another business owner. Review Source aL aoiffe L. Manager Hospitality Used the software for: 1-2 years ### "Great product " October 22, 2025 5.0 It is great value for money and ticks all the boxes. It’s easy to use, especially for the core scheduling job. For example: The user interface is easy and clean. All the data can be found easily, even for the person using for first time. It’s praised for helping with visibility: staff can check their shifts remotely, managers can publish rotas and staff availability more transparently. Good value, especially when compared with old-school methods Pros Find my shift management is great product the pros are as follows Simple, intuitive scheduling, instant communication though email and texts, Staff self service request time off and request shifts, shift swapping and cover request made easy, timesheets and payroll tools can be tracked automatic. Mobile friendly. it has very affordable pricing Cons I have very little Cons about the service as it ticks the boxes I need for the day to day running of a swimming pool, I would love to see more added feachers, like it linked to Payroll packages etc Switched from [Planday](https://www.capterra.com/p/145648/Planday/) we needed a different product that did not cost an arm and a leg Review Source OM Omar M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall very happy. Does exactly what it says on the tin, at a fair price." September 15, 2025 5.0 easy to use, better than previous way we used to do this. Communicationw as good,t he 1 month free trial at the beginning was fantastic for us to get used to it, a few days or a week wouldnt have been long enough. Pros Good value for money for what it does, easy to use and understand, and learn. easy to teach my manager how to use. Cons it would be good to have template weeks. also as we have a morning and an afternoon session (which is often the same person) it would be good to have a simpler way to do this. We use a divider in the day as a visual representation, so that the rota isnt too big when printed. Switched from [Schedule it](https://www.capterra.com/p/159974/Schedule-It/) more features for find my shift, in particular shift clocking in which we were thinking about starting. Review Source EL Eilef L. Director Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Nice addition to the business" June 4, 2025 5.0 Overall really pleased. My staff can use it easily enough shifts can be planned months in advance, support are helpful and respond quickly. Pros It is really easy to plan shifts and interchange them and make regular patterns with templates. Drop and Drag and the reporting is handy as well. Cons Not so much a con but wish the reports would have a header on them so they are clear what they are so I dont have to download excel and give it a header and save it before sending to the accountants for payroll. Also would like the option to record absence as a % and not just Bradford factor. Reason for choosing Findmyshift looked at a few others cant remember the names of them Review Source TM Tony M. Operations Manager Medical Practice Used the software for: 6-12 months ### "Find My Shift Review" June 25, 2025 5.0 Generally a user friendly system. it has good back up with advice being readily available. I have no issues with recommending this system Pros Easy to use, ensures staff aware of duty changes in a timely manner. allows broadcast type messaging system that can include all staff. Cons that the company do not back the use and prefer to use excel spread sheets. these are unwieldy and not user friendly. Alternatives considered [Timegate](https://www.capterra.com/p/67148/Timegate/) Reason for choosing Findmyshift timegate was deemed as not suitable for company Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel too unwieldy for dynamic management of staff Review Source PL Paul L. Owner Retail Used the software for: 6-12 months ### "Easy to use" June 2, 2026 5.0 Pros Easy to schedule shifts and apply templates for repeating rosters. Notifying staff of new shifts and changes is also easy. Cons Sometimes the shifts don't automatically clock off but they do clock off after a certain time frame. Review Source CB Charles B. GM Hospitality Used the software for: Less than 6 months ### "Excellent - staff love it" June 16, 2026 5.0 Good, only been scheduling staff for the last 2 weeks, but so far so good. Would like ability to limit authorisation on a more granular level, i.e. amend text but not actual rota, add phone number but not delete rules on breaks Pros Easy to use and login, can colour code different departments and cost centres, easy to add text notes to staff shifts Cons Could do with fitting/condensing an entire week on one screen - better overview than having to scroll up, down and across Review Source BG Becky G. Care home Hospital & Health Care Used the software for: 2+ years ### "Great scheduling tool " February 19, 2026 4.0 overall a good experience once you get used to the features and scheduling tools, using it for over 2 years i feel i still have more to learn. user friendly, my Team get on well with the App Pros really effective for a large team, pros on the ability to pick up shifts and book holiday without needing to directly speak to management. good value for money Cons no editing log, depending on who has access, shifts could easily be deleted without noticing, the editing log would help Review Source BC Bernadette C. Director Consumer Services Used the software for: 2+ years ### "Great product but room for improvement" February 24, 2026 4.0 Very satisfactory aside from above mentioned issue of annual holiday planning. Great value for money, easy to use and allround convenient. Pros My team and myself appreciate the ease of use and convenience of this product, especially since we can see at a glance who is where and when. The app is great. It's also straightforward to make any changes Cons It doesn't seem possible to plan any further than 3 months ahead - not ideal when scheduling staff annual holidays Review Source MB Michael B. Director Retail Used the software for: 2+ years ### "Findmyshift Review" December 8, 2025 5.0 Findmyshift has become an important tool for my team of 20 across 3 retail locations and a warehouse, enabling us to track and manage work schedules effectively and efficiently Pros Intuitive and straightforward to use with clearly presented rotas/ schedules. Easy to tailor to individual requirements and very good human support from the Find My Shift team whenever we have run into problems. Cons Would like a system which integrates with our payroll, and this may come in time. Individual staff admin can be a little fiddly. Review Source ZS Zoe S. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Efficient affordable and versatile solution " January 13, 2026 5.0 Absolutely love it, I use it in all three of my businesses, our leadership team couldn't operate without it. Pros It's brilliant value for money as the man hours saved on scheduling and payroll more than pay for the fees we pay. Love that its simple to use, can be used on any mobile device, video guides are really helpful and the team are really responsive to any query. Cons We pay multiple subscriptions to keep the business entities separate and don't receive any discount. Review Source TS Tiffany S. Personal assistant Hospital & Health Care Used the software for: 1-2 years ### "5\* find my shift review" April 10, 2026 5.0 Great overall and gives us everything we need to run our business smoothly. All staff find it simple to use and have no complaints. Pros The layout is very easy to navigate making it user friendly. With all the features available, it's very handy to be able to have the one platform to cover all business logistical needs. Cons When adding a message on the notice board, it leaves very large spaces and changes the format so doesn't read well. Review Source JT Jemah T. Assistant Manager Education Management Used the software for: 1-2 years ### "Great would highly recommend" November 24, 2025 5.0 Great! This program has saved so much time with rostering. Its a better way for our team to stay connected. Pros Easy to set up and use. I really like the week-by-week copy-and-paste feature. I also appreciate how it breaks down hours clearly and the convenient clock-in feature. Cons I don't know how to delete the second team created I have on my account so when I clock in it asks which team I want to clock in for and there should only be the one. Review Source EF Emily F. General Manager Hospitality Used the software for: 1-2 years ### "Great Software" January 5, 2026 5.0 Pros Amazing scheduling tool, easy enough to use, easy reports, holiday management and reasonably priced. Makes my life easier. Cons Mobile App Limitations It's definitely not easy for you on the app; I prefer to use it on the desktop. Also, I would prefer a discount for annual membership and The pricing structure has a major gap between the free plan (for 5 users) and the next paid tier, which forces small teams (7-10 people) to significantly overpay for licenses they don't need. Review Source DP Danielle P. HR Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Good program overall" June 4, 2025 3.0 As an administrator, I have found it fairly easy to use. Our staff are all very familiar with it, and we haven't had many issues with scheduling or time-off requests. Pros I like the ability to schedule across various teams and departments. The program is very easy to navigate as an employee Cons Our payroll program doesn't easily integrate with Findmyshift, so our payroll process is tedious. Wish activity log allowed a range of dates, rather than having to go through each date individually. Also, I wish that it allowed for employees to enter a default availability, rather than the program default being that employees are always available. This would make it much easier for scheduling our casual/on-call staff. Review Source GP Gowri P. Director Retail Used the software for: 2+ years ### "FindMyShift Review" July 15, 2025 5.0 Would rate FindMyshift 5 star. Helped us with our purpose of rostering staff across multiple stores. Pros FindMyShift helps and keeps the rostering of staff to the utmost ease & comfort. Absolutely convenient to use and can work without much assistance needed. Cons Sometimes there are issues with downloading the roster in excel format, when we select custom dates. Review Source OD Omer D. Director Hospital & Health Care Used the software for: 2+ years ### "FMS review " July 1, 2025 4.0 Interface is easy. I use the mobile version (not the app) never liked the app. I use the desktop version on my mobile. Sometimes it’s a bit glitchy but what isn’t. Pros Used it for a while, just familiar with the functions. Probably don’t use half the functions that it’s capable off, but it gets the job done. Cons The cost. I’ve done some comparisons and I find the cost quite high. Other colleagues in my industry are using different platforms and I’ve considered changing. Only really I haven’t is because of time and things are already set. But next year I will consider moving, Review Source KC Kenneth C. Owner Security and Investigations Used the software for: 2+ years ### "Akc football events " June 20, 2025 5.0 It's great good customer support and easy use even non computer users can use the system with little traing Pros Make lit easier given staff there shifts and make easy amange not been called all time when's my next shift Cons With the geo fence would be good if they could show my staff doing patrols as we work security staff so patrols on hr Review Source SW Selina W. Human Resources Accounting Used the software for: 2+ years ### "Great product" June 30, 2025 4.0 Very good for what we needed, easy to use, with help available and will be renewing our annual subscription Pros Easy to start processing the teams, help available via Whats-app and telephone, giving piece of mind. able to work reports. Cons Waiting for a call back if there was an issue, would of preferred someone being available, even if there was a short wait Review Source nW nathan W. CEO Hospital & Health Care Used the software for: 2+ years ### "Brilliant Platform. " June 27, 2025 4.0 Brilliant for what we need. We only use the basic functions but this is enough for us tone able to put our ROTA's out. Pros Really good to track shifts and AL. We have used FMS for around 8 years and will continue to use it going into the next phase of services we commission. Cons Sometimes difficult to use other functions because of how our services run. We only use basic functions. Review Source JB Jocelyn B. Practice Manager Hospital & Health Care Used the software for: 6-12 months ### "Great product for shift scheduling" March 3, 2026 5.0 Pros It is easy to use for shift and staff management and leave. It's cost-effective too. Very happy with the product and will continue to use it. Cons I don't like that it doesn't override what is there when I paste a template. not a big issue as I know to delete first. Review Source HF Hayley F. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing tool for efficiency " June 23, 2025 5.0 very helpful for the efficiency of the business and it makes it so easy for staff to follow. Overall I would recommend to anyone wanting to up their efficiency within their business. Pros I like the way it makes it super convenient for our staff to follow. it is easily amendable and compatible with all devices. Cons I feel like we need more training on this maybe add some videos to this for training. There really isn't any negatives. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.