---
title: "Findmyshift Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Findmyshift the right Employee Scheduling solution for you? Explore 1204 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/115536/Findmyshift/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Findmyshift

4.5 (1204)

[View alternatives](https://www.capterra.com/p/115536/Findmyshift/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Findmyshift

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

KP

Katelyn P

DirectorRetail, 2 - 10 employeesUsed the software for: 6-12 months.

“Streamline process that allows the team to interact, make requests and gives real time updates when changes are made.“

August 13, 2026

JE

Julie E

CoordinatorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“I don't like that I can't put in a series of shifts with a start and end date and have the weeks automatically fill.“

June 15, 2026

Elioth P

ManagerRestaurants, 2 - 10 employeesUsed the software for: 1-2 years.

“What I like the most about Findmyshift is how smoth is for employees to record their clock in and out, making it so easy for me to calculate their salaries accuratly and on time.“

January 5, 2026

JR

JUNIED R

Line SupervisorConsumer Services, 51 - 200 employeesUsed the software for: 6-12 months.

“There were some features that were missing like you were not able to pick up the location of your employee, employees were not able to add their availability on the go we had to do it manually which was a bit hectic and annoying“

July 12, 2025

HL

Hannah L

BakerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months.

“It is a reliable tool for managing staff rotas and keeping the team organised, and it has helped make scheduling clearer and more efficient.“

March 26, 2026

Sean R

Venue ManagerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months.

“It's extremely fiddly both to set up and operate. While the casual team 'get on with it' - there are a few that are less technically able and are therefore creating their own shifts rather than taking ones that are listed as available.“

March 24, 2026

SH

Sacha H

Manager and BuyerRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“Our shifts are managed well allowing transfers and time off requests to be clear and concise.“

June 22, 2026

NJ

Nuisin J

RestraunterFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“When you are manually adding hours/ breaks to the timesheets it doesnt calculate them properly if you dont put the breaks underneath the worked hours“

December 10, 2024

## Showing most helpful reviews

Showing 1-25 of 1204 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Stuart R.  
Owner  
Used the software for: Less than 1 year

### "Better than a spreadhseet"

October 16, 2026

4.0

Pros

It is a straightforward upgrade from spreadsheets, making it easy to pick up and use while offering better flexibility for our staff

Cons

I think it could be more competitively priced, especially when you have multiple locations you want to schedule staff for but don't want to have them all in the same team

Review Source

R

Reviewer  
Director  
Used the software for: Less than 1 year

### "Great small business tool but could do with some small business pricing"

September 23, 2026

5.0

Been very good from start to finish aside from the renewal costs which is a pretty big outlay for us as a small business.

Pros

Makes it easy for management and staff to know exactly who is in. It also helps with totalling staff hours for our pay run. Have found the customer service to be prompt in responding when I've had questions.

Cons

Do feel like it is a quite a big cost for us as a small business. We operate on the finest of margins. We do find it helpful however there could be a lighter version at a cheaper rate which gives you more of the absolutely necessary functions like Rota, Timesheets and Hours reports.

Review Source

R

Reviewer  
director  
Used the software for: 3-5 years

### "Game changer"

September 1, 2026

5.0

I have been using this program for over 7 years and highly recommend it to other businesses, It's easy to navigate

Pros

I like that its easy for the staff to know what roles they are on before their shift, I love the colours that can be used and how staff can enter their own leave. The function to work out labor costs is so such a time saver

Cons

So far even after 7 years I have not found anything that I don't enjoy about this program. Great job

Review Source

R

Reviewer  
Company Director  
Used the software for: 3-5 years

### "Easy and Good Value"

August 18, 2026

5.0

It's been an extremely useful platform for my business over the years, making it easy to add and remove staff and keep ontop of their weekly hours. I love being able to colourcode the departments!

Pros

It's one of the more efficient online rota systems at a good price! we've used it for nearly 10 years now at this point.

Cons

It can be a bit buggy, sometimes when trying to copy shifts over the screen can jump all over the place and undo shift placements already done.

Review Source

R

Reviewer  
Director  
Used the software for: Less than 1 year

### "Small Business Rostering"

August 13, 2026

5.0

A valuable business tool that works well for our team with functions that we regularly utilize. Great planning tool.

Pros

Streamline process that allows the team to interact, make requests and gives real time updates when changes are made. Reminders and notifications are very handy. Copy and paste function is such a time saver and the layout is easy to use. Notifications are not published until sent out meaning progress can be saved and rosters can be returned to later.

Cons

It would be good to have the ability to look at all the shifts at once on the app from the employee side.

Review Source

R

Reviewer  
Resource and Logistics Manager  
Used the software for: 1-3 years

### "Staffing For SEN Setting. "

July 29, 2026

4.0

Once you get to grips with it, the programme is easy to use, it's quick and simple to make changes and things like being able to select what the staff can and can't see/have access to, making data protection easier to abide by.

Pros

Simple and easy to use, helpful tools such as the ability to pull out reports. Easy to add staff and students, and to make changes. Quick to publish and for changes to be shown on staff rotas.

Cons

Limited set out functions, fiddly to change font and colour, when allocating times to shifts it has to be set out in a vey specific way if using student view for it to transfer over to staff view.

Review Source

R

Reviewer  
Director  
Used the software for: Less than 1 year

### "Very Satisfied"

July 21, 2026

5.0

Overall very pleased. We have moved from paper to FindMyShift. Even though there are other management softwares where we can subscribe to the rota software, we have continued in the second year using FindMyShift. Also excellent value for money.

Pros

Ease of populating data and navigation on the software. It is very simple to understand and requires little training.

Cons

Some elements of holiday section can be improved. Also some warnings on the rota should using AI will be a good feature to add. For example a 4 hour shift can turn into a 16 hour shift with a small am or pm error with no warning.

Review Source

R

Reviewer  
Lead Veterinary Nurse  
Used the software for: 3-5 years

### "The best rota software"

July 3, 2026

5.0

Great. I have used other similar software, and just found it clunky. the ease of use is great and have no plans on looking elsewhere.

Pros

Easy to use for the most part. Makes scheduling a teams patterns very easy. Also makes scheduling annual leave easy a long way into the future. Online help is usually quick too. For the cost of the software, its very good, as the pros massively out-way the cons of financial output. I personally have had no issues with security when using the system.

Cons

Occasioanlly can throw cells information elsewhere and you dont see it untiul too late, but becomes something you learn to watch for. Could be more flexible with holiday hours for team members who work different shifts as I have hit limitations here. But just means some more manual input rather than not being able to use the system well.

Review Source

R

Reviewer  
Manager and Buyer  
Used the software for: 3-5 years

### "Great Option For Small Buisnesses"

June 23, 2026

5.0

Pros

Find my shift is a wonderful service for keeping our team organized. Our shifts are managed well allowing transfers and time off requests to be clear and concise.

Cons

I really don't have any complaints over our 3 years using Find my Shift. The service has been wonderful there are no service interruptions or bugs that we have experienced in our time using it.

Review Source

R

Reviewer  
Nurse Manager  
Used the software for: 3-5 years

### "Excellent Resource for Organisations"

June 22, 2026

5.0

It's an excellent resource for staff shift patterns and holiday allowances. The graphs are good too.

Pros

It's great service for staffs shift management and providing support to staff with scheduling and payroll. The graphs for each staff is an excellent resource.

Cons

I don't believe there is any thing that I least like about find my shift. The resources are very good for managing a business.

Review Source

R

Reviewer  
Sales Director  
Used the software for: 1-3 years

### "Feedback from Connetika"

August 14, 2025

4.0

Very good, easy to use and value for money. Happy to continue to use the system moving forward provided costs do not increase

Pros

The photo capture functionality is very good and the option of a password has helped the team to remember

Cons

Lack of automation has been a challenge however this may be due to our lack of understanding when using the system

Review Source

R

Reviewer  
Manager  
Used the software for: 1-3 years

### "Great product "

October 31, 2025

5.0

It is great value for money and ticks all the boxes. It’s easy to use, especially for the core scheduling job. For example: The user interface is easy and clean. All the data can be found easily, even for the person using for first time. It’s praised for helping with visibility: staff can check their shifts remotely, managers can publish rotas and staff availability more transparently. Good value, especially when compared with old-school methods

Pros

Find my shift management is great product the pros are as follows Simple, intuitive scheduling, instant communication though email and texts, Staff self service request time off and request shifts, shift swapping and cover request made easy, timesheets and payroll tools can be tracked automatic. Mobile friendly. it has very affordable pricing

Cons

I have very little Cons about the service as it ticks the boxes I need for the day to day running of a swimming pool, I would love to see more added feachers, like it linked to Payroll packages etc

Review Source

R

Reviewer  
Coordinator  
Used the software for: 1-3 years

### "Easy to use and make changes"

June 17, 2026

3.0

It's been a relatively good experience. I found it easy to figure out, make changes, and simple to send updates to all staff. The notice board has been helpful.

Pros

It's visually easy to see who is working when and changes are made easily. We need to be able to book specific rooms and this feature is the reason I keep using it.

Cons

My staff who are self-schedulers don't like that they can't update their shifts on the app on their phones. I don't like that I can't put in a series of shifts with a start and end date and have the weeks automatically fill. I need to add each week/shift at a time.

Review Source

R

Reviewer  
Head of missions  
Used the software for: Less than 1 year

### "Very happy with this tool"

June 4, 2026

5.0

Very good! Very easy to use, for everyone, it's visually clear, it calculates the hours for the week, and then you have the reports if you want more. It matches my needs!

Pros

You can personalise it as much as you want, easy to use, and reports are very useful, the app is good too.

Cons

The interface could be a bit more modern, when you click on red it sometimes appears as green, so a few glitches, but nothing major.

Review Source

R

Reviewer  
Owner  
Used the software for: Less than 1 year

### "Overall very happy. Does exactly what it says on the tin, at a fair price."

September 18, 2025

5.0

easy to use, better than previous way we used to do this. Communicationw as good,t he 1 month free trial at the beginning was fantastic for us to get used to it, a few days or a week wouldnt have been long enough.

Pros

Good value for money for what it does, easy to use and understand, and learn. easy to teach my manager how to use.

Cons

it would be good to have template weeks. also as we have a morning and an afternoon session (which is often the same person) it would be good to have a simpler way to do this. We use a divider in the day as a visual representation, so that the rota isnt too big when printed.

Review Source

R

Reviewer  
Director  
Used the software for: Less than 1 year

### "Nice addition to the business"

June 6, 2025

5.0

Overall really pleased. My staff can use it easily enough shifts can be planned months in advance, support are helpful and respond quickly.

Pros

It is really easy to plan shifts and interchange them and make regular patterns with templates. Drop and Drag and the reporting is handy as well.

Cons

Not so much a con but wish the reports would have a header on them so they are clear what they are so I dont have to download excel and give it a header and save it before sending to the accountants for payroll. Also would like the option to record absence as a % and not just Bradford factor.

Review Source

R

Reviewer  
Operations Manager  
Used the software for: Less than 1 year

### "Find My Shift Review"

June 26, 2025

5.0

Generally a user friendly system. it has good back up with advice being readily available. I have no issues with recommending this system

Pros

Easy to use, ensures staff aware of duty changes in a timely manner. allows broadcast type messaging system that can include all staff.

Cons

that the company do not back the use and prefer to use excel spread sheets. these are unwieldy and not user friendly.

Review Source

R

Reviewer  
Business Owner  
Used the software for: 1-3 years

### "Overall, very happy! "

March 27, 2025

5.0

I used to use Findmyshift, and left as I found it quite costly at the time. I tried a few other rota software providers, and couldn't really find anyone who provided a good all round package, so returned!

Pros

I like the fact that you can send everything over to emails, and that it 'pings' to the app.

Cons

Quite happy overall really. I guess when I left, I wasn;t happy that I couldn't access data from previous weeks, even though I had paid for this- but someone sorted that out for me.

Review Source

R

Reviewer  
co-ordinator  
Used the software for: 3-5 years

### "Great for communication"

May 11, 2026

4.0

Pros

good value for the membership and like the ability to text and email staff when needed. Also like the ease of use

Cons

I am sure there are more features we could use if we were able to have some training or time to browse the site

Review Source

R

Reviewer  
Business and Facilities Manager  
Used the software for: 3-5 years

### "The Rufus Centre"

February 16, 2026

5.0

Been using the system for over 5 years and our team love it. Considering exploring the clocking in feature. We have a team of 12 staff who use it frequently.

Pros

Incredibly simple GUI. Does exactly what it says on the tin! Love the flexibility of the platform and its stability.

Cons

It would be nice if the App had the same flexibility as the desktop platform. We hope this is in development for the future.

Review Source

R

Reviewer  
Operations Manager  
Used the software for: 3-5 years

### "Find My SHift Review"

December 10, 2025

4.0

It is good, there are a couple of glitches here and there when selecting things. sometimes jump around and change the whole page. Can make it frustrating some times.

Pros

It’s simple, intuitive, and very easy to use—makes everything quick and hassle-free! We have been using it for a while.

Cons

How all accounts dont have access to the hour total. It makes it hard for staff to know what their hourly total is.

Review Source

R

Reviewer  
Office Supervisor  
Used the software for: 1-3 years

### "Game Changer "

December 3, 2025

4.0

It has been really easy to learn and then teach other members of the team, and all of our managers have loved using it.

Pros

It has been an absolute game changer for our operations as a Centre. Having everything in one place makes planning so much easier, and our day to day operations more streamlined.

Cons

I wish there was a way of having separate rotas without paying separate subscriptions, so we could break them down a bit more rather than filtering. This way we could make available shifts different for each department, instead of lumping them all together.

Review Source

R

Reviewer  
Operations Team Manager  
Used the software for: 1-3 years

### "Easy to use"

March 13, 2026

4.0

It is great for shift management and easy to use, we haven't needed to use customer support so I cannot comment on that.

Pros

It is great for shift management and easy to use, the users find it easy and it being available on an app is fantastic.

Cons

We would love to be able to set up another team for a parking rota but it wont let us do this. Also it would be great if the managers could amend shifts on the app.

Review Source

R

Reviewer  
Chief Executive Officer  
Used the software for: 3-5 years

### "RS Security Services Ltd"

May 28, 2025

5.0

We have been with FMS for 3 years now and finding it vert beneficial as a medium company. As we have grown this software has assisted us in resource management.

Pros

We like the ease of the dashboard from staff, sites, to pay rates which can be tracked. The mobile interface is widely used by our staff also and easy to navigate.

Cons

It would be good if we could integrate a check call system into the software. So when staff are on shift they acknowledge the app hourly or a frequency set by us. If they miss this then an alert could be sent to the managers or controlroom.

Review Source

R

Reviewer  
Line Supervisor  
Used the software for: Less than 1 year

### "Satisfactory"

July 14, 2025

3.0

I would say for the time I used the Find My Shift app the overall experience was satisfactory and is good for a small scale business

Pros

User interface was easy enough and Shifts were easy to track , it was easy to track progress, monthly and weekly hours over it’s a good experience

Cons

There were some features that were missing like you were not able to pick up the location of your employee, employees were not able to add their availability on the go we had to do it manually which was a bit hectic and annoying

Review Source

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