# Findmyshift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Findmyshift the right Employee Scheduling solution for you? Explore 1184 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115536/Findmyshift/reviews

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Findmyshift

4.6 (1184)

[View alternatives](https://www.capterra.com/p/115536/Findmyshift/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Findmyshift

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

Elioth P

ManagerRestaurants, 2 - 10 employeesUsed the software for: 1-2 years.

“What I like the most about Findmyshift is how smoth is for employees to record their clock in and out, making it so easy for me to calculate their salaries accuratly and on time.“

January 5, 2026

JR

JUNIED R

Line SupervisorConsumer Services, 51 - 200 employeesUsed the software for: 6-12 months.

“There were some features that were missing like you were not able to pick up the location of your employee, employees were not able to add their availability on the go we had to do it manually which was a bit hectic and annoying“

July 12, 2025

HL

Hannah L

BakerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months.

“It is a reliable tool for managing staff rotas and keeping the team organised, and it has helped make scheduling clearer and more efficient.“

March 26, 2026

Sean R

Venue ManagerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months.

“It's extremely fiddly both to set up and operate. While the casual team 'get on with it' - there are a few that are less technically able and are therefore creating their own shifts rather than taking ones that are listed as available.“

March 24, 2026

JL

JM L

ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“In fact you can cut and paste the shift on the rota that make swapping and creating a new template much easier.“

March 30, 2026

JL

JM L

ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“if you can have a time clock-in and out machine like safescan as their planing software and app are rubbish“

March 30, 2026

JD

John D

Clinical Service Director, Intensive Care ServicesHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: More than 2 years.

“Findmy shift is an excellent solution for mobility (phone app) and information sharing via API and meets a need not currently provided by our organisation's in-house rostering solution“

February 7, 2025

Wv

Wolfgang v

Owner and CEORestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“it must be that different people request different things (they request the "comment" with the location, instead of the shift time), or when we manually input someone, we input their shift as a comment, so it doesnt translate correctly from the VIEW (!) in facility view to what you would expect to show up in the staff view.“

September 30, 2024

## Showing most helpful reviews

Showing 1-25 of 1184 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Liam B.  
Sales Director  
Medical Devices  
Used the software for: 1-2 years

### "Feedback from Connetika"

August 13, 2025

4.0

Very good, easy to use and value for money. Happy to continue to use the system moving forward provided costs do not increase

Pros

The photo capture functionality is very good and the option of a password has helped the team to remember

Cons

Lack of automation has been a challenge however this may be due to our lack of understanding when using the system

Review Source

aL

aoiffe L.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Great product "

October 22, 2025

5.0

It is great value for money and ticks all the boxes. It’s easy to use, especially for the core scheduling job. For example: The user interface is easy and clean. All the data can be found easily, even for the person using for first time. It’s praised for helping with visibility: staff can check their shifts remotely, managers can publish rotas and staff availability more transparently. Good value, especially when compared with old-school methods

Pros

Find my shift management is great product the pros are as follows Simple, intuitive scheduling, instant communication though email and texts, Staff self service request time off and request shifts, shift swapping and cover request made easy, timesheets and payroll tools can be tracked automatic. Mobile friendly. it has very affordable pricing

Cons

I have very little Cons about the service as it ticks the boxes I need for the day to day running of a swimming pool, I would love to see more added feachers, like it linked to Payroll packages etc

Switched from

[Planday](https://www.capterra.com/p/145648/Planday/)

we needed a different product that did not cost an arm and a leg

Review Source

HL

Hannah L.  
Baker  
Arts and Crafts  
Used the software for: Less than 6 months

### "Excellent HR Platform"

March 26, 2026

5.0

Overall, my experience with Findmyshift has been positive. It is a reliable tool for managing staff rotas and keeping the team organised, and it has helped make scheduling clearer and more efficient. It does the core job well and is a useful system for day to day staff management.

Pros

Findmyshift is straightforward to use and makes rota planning much more organised. It is helpful to have shifts, availability, holidays and staff updates all in one place, which cuts down on back and forth messages and makes it easier for everyone to see what is happening.

Cons

Some parts of the system can feel a bit basic, and there is room for the interface to feel more modern and intuitive. At times, small changes or updates could be quicker to manage

Review Source

RA

Rhys A.  
Team Leader  
Hospital & Health Care  
Used the software for: I used a free trial

### "Pricing Structure"

December 9, 2025

2.0

My small team of phone operators used FindMyShift on a trial basis. The system itself is excellent—reliable, and our staff gave very positive feedback on both the online platform and the app. However, we cannot continue using it due to a major flaw in the pricing structure. The jump from a very limited free plan (for 5 users) straight to a $46/month plan for up to 20 users leaves small teams like ours (7-10 people) with no viable option. It is not reasonable to pay for 20 licenses when you only need a handful. It's a real shame. They have a product that small teams would gladly pay a fair price for, but the current pricing forces you to either squeeze into an inadequate free plan or significantly overpay. We were a happy, ready-to-subscribe team, but we've had to look elsewhere. I recommend FindMyShift only for teams that need close to 20 users. For any small team, I suggest you look for a provider with scalable pricing.

Pros

Easy to read. Our staff gave very positive feedback on both the online platform and the app. We are a small Team.

Cons

There is a major flaw in the pricing structure. $46/month plan for up to 20 users leaves small teams like ours (7-10 people) with no viable option. It is not reasonable to pay for 20, when you only need a handful.

Review Source

VR

Verified Reviewer  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Findmyshift "

January 5, 2026

5.0

My overall experience with Findmyshift has been very positive. It makes scheduling and payroll management much easier and more organized for my team. Once everything is set up, the system runs smoothly and helps reduce admin time. With a few improvements to the mobile app, it would be close to perfect.

Pros

What I like the most about Findmyshift is how smoth is for employees to record their clock in and out, making it so easy for me to calculate their salaries accuratly and on time.

Cons

Overall, I think I get a good value for what i pay. However, the management mobile app coulf bre more user friendly, especially when I need to quickly calculate or review someones salary.

Review Source

EL

Eilef L.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Nice addition to the business"

June 4, 2025

5.0

Overall really pleased. My staff can use it easily enough shifts can be planned months in advance, support are helpful and respond quickly.

Pros

It is really easy to plan shifts and interchange them and make regular patterns with templates. Drop and Drag and the reporting is handy as well.

Cons

Not so much a con but wish the reports would have a header on them so they are clear what they are so I dont have to download excel and give it a header and save it before sending to the accountants for payroll. Also would like the option to record absence as a % and not just Bradford factor.

Reason for choosing Findmyshift

looked at a few others cant remember the names of them

Review Source

OM

Omar M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Overall very happy. Does exactly what it says on the tin, at a fair price."

September 15, 2025

5.0

easy to use, better than previous way we used to do this. Communicationw as good,t he 1 month free trial at the beginning was fantastic for us to get used to it, a few days or a week wouldnt have been long enough.

Pros

Good value for money for what it does, easy to use and understand, and learn. easy to teach my manager how to use.

Cons

it would be good to have template weeks. also as we have a morning and an afternoon session (which is often the same person) it would be good to have a simpler way to do this. We use a divider in the day as a visual representation, so that the rota isnt too big when printed.

Switched from

[Schedule it](https://www.capterra.com/p/159974/Schedule-It/)

more features for find my shift, in particular shift clocking in which we were thinking about starting.

Review Source

TM

Tony M.  
Operations Manager  
Medical Practice  
Used the software for: 6-12 months

### "Find My Shift Review"

June 25, 2025

5.0

Generally a user friendly system. it has good back up with advice being readily available. I have no issues with recommending this system

Pros

Easy to use, ensures staff aware of duty changes in a timely manner. allows broadcast type messaging system that can include all staff.

Cons

that the company do not back the use and prefer to use excel spread sheets. these are unwieldy and not user friendly.

Alternatives considered

[Timegate](https://www.capterra.com/p/67148/Timegate/)

Reason for choosing Findmyshift

timegate was deemed as not suitable for company

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel too unwieldy for dynamic management of staff

Review Source

LL

Lexie L.  
Safekey Coodinator  
Education Management  
Used the software for: 2+ years

### "Great program!"

January 31, 2025

5.0

Its been great! Its so easy to use and easy to read when printed. Ive been using it for 3 years now.

Pros

Very easy to use. I love how you can customize it to how you want it to look with different colors. Its easy to copy and paste as well or just type in the hours. Its very easy. I've been using this for my employees for about 3 years.

Cons

I wish it would let you start the week on a specific day. Our pay periods are Thursday - Wednesdays and I would like to change the start day so I can get a complete count of hours worked during that pay week.

Alternatives considered

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reason for choosing Findmyshift

I tried a lot but this one was the only one that seemed easy

Review Source

DS

Dani S.  
Security  
Hospitality  
Used the software for: 2+ years

### "Does what it says on the tin!"

February 5, 2025

5.0

Easy and effective - a straightforward service which meets the need.

Pros

It's simple and does what you need it to do. We can see at a glance where everyone is, and when they need to be there. Flexibility around push notifications is very helpful too.

Cons

It's great for what it does, I wish it had more features e.g. shift reporting

Alternatives considered

[Opsyte](https://www.capterra.com/p/231521/Opsyte/)

Reason for choosing Findmyshift

It was more straightforward, and gave us the format that we need for managing the rota of a team with variable shifts.

Review Source

HA

Huma A.  
Director  
Restaurants  
Used the software for: 2+ years

### "Simple, Effective and Reliable Scheduling Tool"

March 3, 2026

5.0

Overall, my experience with Findmyshift has been very positive. It has significantly reduced the time spent managing schedules and improved communication across the team. The platform is reliable, accessible, and well‑designed, helping us stay organised and avoid rota errors. It has made our day‑to‑day operations smoother and more transparent.

Pros

I found Findmyshift very easy to use, with a clear layout and intuitive scheduling tools. The ability to update shifts quickly, communicate with staff, and access everything from any device made managing the rota much more efficient. The reporting features and real‑time updates were especially helpful for keeping everyone aligned.

Cons

Some features required a bit of initial setup, and a few customisation options felt limited. It would be helpful to have more flexibility in how notifications and templates can be personalised. However, these were minor issues once the system was fully up and running.

Review Source

ME

Mathew E.  
Business and Facilities Manager  
Hospitality  
Used the software for: 2+ years

### "The Rufus Centre"

February 13, 2026

5.0

Been using the system for over 5 years and our team love it. Considering exploring the clocking in feature. We have a team of 12 staff who use it frequently.

Pros

Incredibly simple GUI. Does exactly what it says on the tin! Love the flexibility of the platform and its stability.

Cons

It would be nice if the App had the same flexibility as the desktop platform. We hope this is in development for the future.

Review Source

ZS

Zoe S.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Efficient affordable and versatile solution "

January 13, 2026

5.0

Absolutely love it, I use it in all three of my businesses, our leadership team couldn't operate without it.

Pros

It's brilliant value for money as the man hours saved on scheduling and payroll more than pay for the fees we pay. Love that its simple to use, can be used on any mobile device, video guides are really helpful and the team are really responsive to any query.

Cons

We pay multiple subscriptions to keep the business entities separate and don't receive any discount.

Review Source

DP

Danielle P.  
HR Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good program overall"

June 4, 2025

3.0

As an administrator, I have found it fairly easy to use. Our staff are all very familiar with it, and we haven't had many issues with scheduling or time-off requests.

Pros

I like the ability to schedule across various teams and departments. The program is very easy to navigate as an employee

Cons

Our payroll program doesn't easily integrate with Findmyshift, so our payroll process is tedious. Wish activity log allowed a range of dates, rather than having to go through each date individually. Also, I wish that it allowed for employees to enter a default availability, rather than the program default being that employees are always available. This would make it much easier for scheduling our casual/on-call staff.

Review Source

RW

Rob W.  
Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "YourGym Review "

October 2, 2025

5.0

Always good, support are helpful and we use it every day in our business for both our sites. We would recommend it to others.

Pros

Easy to use, great for the staff, good for the business and helps streamline a process that for us is essential

Cons

None really, everything is easy for us. The only thing maybe about the staff logging in from 2 sites is a slight issue but easy to navigate past.

Review Source

CR

Colin R.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Feedback of the service"

June 13, 2025

4.0

Good - helpful support also - cant really grumble at all and willbe renewing the policy to continue.

Pros

easy to use and apply to staff - good user interface, easy to log in to and clear in how it reminds staff

Cons

a little clunky for holidays and not as clear as could be can be confusing with bank holidays - doesnt state that this is automatically take off unless ticked - should be opposite. Dont like that holiday allowance cant be seen on phones where most use it - so they need to log on to PC to see full allowance

Alternatives considered

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Reason for choosing Findmyshift

recommended by other similar businesses.

Review Source

VH

Vennture H.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Consistency & Ease with Find My Shift"

November 12, 2025

4.0

Overall, Find My Shift has been reliable. We have been able to managing large numbers of volunteers with ease. It is accessible and user-friendly for all.

Pros

Shift management has been brilliant and consistent for many years. User friendly ways to manage large groups of volunteers.

Cons

We haven't had any issues with Find my Shift. The only feature that may be of use to for URL links to be active when send out as a mass communication, at present they have to be copied and pasted into a search engine.

Review Source

FM

Faizan M.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Find my Shift review"

May 25, 2025

4.0

overall experience is good and it is easy to make understand with our staff. The UX is clean. For basic company it is good and affordable. But there is always room for improvement. If they implement AI somehow it will help a lot with rostering.

Pros

User interface is easy and clean. All the data can be found easily, even for the person using for first time.

Cons

Some data is inaccurate sometimes. But it gets corrected when you refresh. I believe where they can improve is for the data to refresh in real time. They can also add a feature for interaction with staff.

Review Source

KC

Kenneth C.  
Owner  
Security and Investigations  
Used the software for: 2+ years

### "Akc football events "

June 20, 2025

5.0

It's great good customer support and easy use even non computer users can use the system with little traing

Pros

Make lit easier given staff there shifts and make easy amange not been called all time when's my next shift

Cons

With the geo fence would be good if they could show my staff doing patrols as we work security staff so patrols on hr

Review Source

PM

Prakash M.  
Company Director  
Food & Beverages  
Used the software for: 2+ years

### "Manage staff with best App in market"

July 17, 2025

5.0

Pros

Easy and simple way to manage organisation rota and staff. Our individual staff loves this app to manage to their shift on the go.

Cons

Need to improve bit on Mobile friendly, bit more user friendly and navigation across App. Most other feature are fine

Review Source

HF

Hayley F.  
owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Amazing tool for efficiency "

June 23, 2025

5.0

very helpful for the efficiency of the business and it makes it so easy for staff to follow. Overall I would recommend to anyone wanting to up their efficiency within their business.

Pros

I like the way it makes it super convenient for our staff to follow. it is easily amendable and compatible with all devices.

Cons

I feel like we need more training on this maybe add some videos to this for training. There really isn't any negatives.

Review Source

JB

Jocelyn B.  
Practice Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product for shift scheduling"

March 3, 2026

5.0

Pros

It is easy to use for shift and staff management and leave. It's cost-effective too. Very happy with the product and will continue to use it.

Cons

I don't like that it doesn't override what is there when I paste a template. not a big issue as I know to delete first.

Review Source

TG

Traci G.  
Medical Centre Manager  
Education Management  
Used the software for: 2+ years

### "Good product "

February 17, 2025

5.0

Very simple, easy and visual. We dont use the messaging service but can see how this would be a great advantage to larger teams.

Pros

Easy to work from PC and app on phones. 8 week template structure which makes it easy to upload shifts. Can make changes without 'publishing' them so it gives the manager time to make changes before finalising

Cons

No complaints. The team likes it ease of it. I like it as a manager.

Review Source

JW

Jillian W.  
Finance Director  
Market Research  
Used the software for: 2+ years

### "Easy to Use"

April 1, 2025

4.0

We have been using it for several years and find it a useful tool for scheduling staff

Pros

Findmyshift is a versatile system and very user friendly.

Cons

Would be useful to see when people remove availability

Review Source

RY

Rob Y.  
Duty Manager  
Entertainment  
Used the software for: 2+ years

### "Find My Shift"

January 30, 2025

4.0

Overall using it for several years it works really well.

Pros

The layout is very easy to see things and very customisable

Cons

On my phone it never remembers my settings.

Review Source

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