# Findmyshift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Findmyshift the right Employee Scheduling solution for you? Explore 1193 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115536/Findmyshift/reviews

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Findmyshift

4.6 (1193)

[View alternatives](https://www.capterra.com/p/115536/Findmyshift/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 4th, 2026

# Reviews of Findmyshift

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

Elioth P

ManagerRestaurants, 2 - 10 employeesUsed the software for: 1-2 years.

“What I like the most about Findmyshift is how smoth is for employees to record their clock in and out, making it so easy for me to calculate their salaries accuratly and on time.“

January 5, 2026

JR

JUNIED R

Line SupervisorConsumer Services, 51 - 200 employeesUsed the software for: 6-12 months.

“There were some features that were missing like you were not able to pick up the location of your employee, employees were not able to add their availability on the go we had to do it manually which was a bit hectic and annoying“

July 12, 2025

HL

Hannah L

BakerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months.

“It is a reliable tool for managing staff rotas and keeping the team organised, and it has helped make scheduling clearer and more efficient.“

March 26, 2026

Sean R

Venue ManagerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months.

“It's extremely fiddly both to set up and operate. While the casual team 'get on with it' - there are a few that are less technically able and are therefore creating their own shifts rather than taking ones that are listed as available.“

March 24, 2026

JL

JM L

ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“In fact you can cut and paste the shift on the rota that make swapping and creating a new template much easier.“

March 30, 2026

JL

JM L

ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“if you can have a time clock-in and out machine like safescan as their planing software and app are rubbish“

March 30, 2026

JD

John D

Clinical Service Director, Intensive Care ServicesHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: More than 2 years.

“Findmy shift is an excellent solution for mobility (phone app) and information sharing via API and meets a need not currently provided by our organisation's in-house rostering solution“

February 7, 2025

Wv

Wolfgang v

Owner and CEORestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“it must be that different people request different things (they request the "comment" with the location, instead of the shift time), or when we manually input someone, we input their shift as a comment, so it doesnt translate correctly from the VIEW (!) in facility view to what you would expect to show up in the staff view.“

September 30, 2024

## Showing most helpful reviews

Showing 1-25 of 1193 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Liam B.  
Sales Director  
Medical Devices  
Used the software for: 1-2 years

### "Feedback from Connetika"

August 13, 2025

4.0

Very good, easy to use and value for money. Happy to continue to use the system moving forward provided costs do not increase

Pros

The photo capture functionality is very good and the option of a password has helped the team to remember

Cons

Lack of automation has been a challenge however this may be due to our lack of understanding when using the system

Review Source

VR

Verified Reviewer  
Business Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Findmyshift helps me sortmystaff"

February 11, 2026

5.0

Excellent their customer service is responsive with any queries - they are straight back with easy to use instructions

Pros

Easy to use Colour coding of staff makes it easier to group staff You can add your own comments Easy for staff to check in at home to see their shifts

Cons

It does all it says it does! The only thing I would like is to be able to have the full rota view on my phone I have to log onto a PC which can sometimes be difficult if I am out and about and have a short notice absence I have no negative comments about it

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

easier to use this system and share with staff

Review Source

RA

Rhys A.  
Team Leader  
Hospital & Health Care  
Used the software for: I used a free trial

### "Pricing Structure"

December 9, 2025

2.0

My small team of phone operators used FindMyShift on a trial basis. The system itself is excellent—reliable, and our staff gave very positive feedback on both the online platform and the app. However, we cannot continue using it due to a major flaw in the pricing structure. The jump from a very limited free plan (for 5 users) straight to a $46/month plan for up to 20 users leaves small teams like ours (7-10 people) with no viable option. It is not reasonable to pay for 20 licenses when you only need a handful. It's a real shame. They have a product that small teams would gladly pay a fair price for, but the current pricing forces you to either squeeze into an inadequate free plan or significantly overpay. We were a happy, ready-to-subscribe team, but we've had to look elsewhere. I recommend FindMyShift only for teams that need close to 20 users. For any small team, I suggest you look for a provider with scalable pricing.

Pros

Easy to read. Our staff gave very positive feedback on both the online platform and the app. We are a small Team.

Cons

There is a major flaw in the pricing structure. $46/month plan for up to 20 users leaves small teams like ours (7-10 people) with no viable option. It is not reasonable to pay for 20, when you only need a handful.

Review Source

JL

JM L.  
Manager  
Hospitality  
Used the software for: 2+ years

### "We love you "

March 30, 2026

4.0

very easy to operate, we are your custumer for over 10 years. it use to be about £10 a month. it will be grand if there is a special price for loyal customer. And thanks for make our life easier, we love you!

Pros

In fact you can cut and paste the shift on the rota that make swapping and creating a new template much easier.

Cons

if you can have a time clock-in and out machine like safescan as their planing software and app are rubbish

Alternatives considered

[TimeMoto](https://www.capterra.com/p/196520/Timemoto/)

Reason for choosing Findmyshift

Easier to operate and can see future schedule via mobil app

Review Source

aL

aoiffe L.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Great product "

October 22, 2025

5.0

It is great value for money and ticks all the boxes. It’s easy to use, especially for the core scheduling job. For example: The user interface is easy and clean. All the data can be found easily, even for the person using for first time. It’s praised for helping with visibility: staff can check their shifts remotely, managers can publish rotas and staff availability more transparently. Good value, especially when compared with old-school methods

Pros

Find my shift management is great product the pros are as follows Simple, intuitive scheduling, instant communication though email and texts, Staff self service request time off and request shifts, shift swapping and cover request made easy, timesheets and payroll tools can be tracked automatic. Mobile friendly. it has very affordable pricing

Cons

I have very little Cons about the service as it ticks the boxes I need for the day to day running of a swimming pool, I would love to see more added feachers, like it linked to Payroll packages etc

Switched from

[Planday](https://www.capterra.com/p/145648/Planday/)

we needed a different product that did not cost an arm and a leg

Review Source

OM

Omar M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Overall very happy. Does exactly what it says on the tin, at a fair price."

September 15, 2025

5.0

easy to use, better than previous way we used to do this. Communicationw as good,t he 1 month free trial at the beginning was fantastic for us to get used to it, a few days or a week wouldnt have been long enough.

Pros

Good value for money for what it does, easy to use and understand, and learn. easy to teach my manager how to use.

Cons

it would be good to have template weeks. also as we have a morning and an afternoon session (which is often the same person) it would be good to have a simpler way to do this. We use a divider in the day as a visual representation, so that the rota isnt too big when printed.

Switched from

[Schedule it](https://www.capterra.com/p/159974/Schedule-It/)

more features for find my shift, in particular shift clocking in which we were thinking about starting.

Review Source

EL

Eilef L.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Nice addition to the business"

June 4, 2025

5.0

Overall really pleased. My staff can use it easily enough shifts can be planned months in advance, support are helpful and respond quickly.

Pros

It is really easy to plan shifts and interchange them and make regular patterns with templates. Drop and Drag and the reporting is handy as well.

Cons

Not so much a con but wish the reports would have a header on them so they are clear what they are so I dont have to download excel and give it a header and save it before sending to the accountants for payroll. Also would like the option to record absence as a % and not just Bradford factor.

Reason for choosing Findmyshift

looked at a few others cant remember the names of them

Review Source

TM

Tony M.  
Operations Manager  
Medical Practice  
Used the software for: 6-12 months

### "Find My Shift Review"

June 25, 2025

5.0

Generally a user friendly system. it has good back up with advice being readily available. I have no issues with recommending this system

Pros

Easy to use, ensures staff aware of duty changes in a timely manner. allows broadcast type messaging system that can include all staff.

Cons

that the company do not back the use and prefer to use excel spread sheets. these are unwieldy and not user friendly.

Alternatives considered

[Timegate](https://www.capterra.com/p/67148/Timegate/)

Reason for choosing Findmyshift

timegate was deemed as not suitable for company

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel too unwieldy for dynamic management of staff

Review Source

LL

Lexie L.  
Safekey Coodinator  
Education Management  
Used the software for: 2+ years

### "Great program!"

January 31, 2025

5.0

Its been great! Its so easy to use and easy to read when printed. Ive been using it for 3 years now.

Pros

Very easy to use. I love how you can customize it to how you want it to look with different colors. Its easy to copy and paste as well or just type in the hours. Its very easy. I've been using this for my employees for about 3 years.

Cons

I wish it would let you start the week on a specific day. Our pay periods are Thursday - Wednesdays and I would like to change the start day so I can get a complete count of hours worked during that pay week.

Alternatives considered

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reason for choosing Findmyshift

I tried a lot but this one was the only one that seemed easy

Review Source

DS

Dani S.  
Security  
Hospitality  
Used the software for: 2+ years

### "Does what it says on the tin!"

February 5, 2025

5.0

Easy and effective - a straightforward service which meets the need.

Pros

It's simple and does what you need it to do. We can see at a glance where everyone is, and when they need to be there. Flexibility around push notifications is very helpful too.

Cons

It's great for what it does, I wish it had more features e.g. shift reporting

Alternatives considered

[Opsyte](https://www.capterra.com/p/231521/Opsyte/)

Reason for choosing Findmyshift

It was more straightforward, and gave us the format that we need for managing the rota of a team with variable shifts.

Review Source

RS

Richard S.  
Chief Executive Officer  
Security and Investigations  
Used the software for: 2+ years

### "RS Security Services Ltd"

May 27, 2025

5.0

We have been with FMS for 3 years now and finding it vert beneficial as a medium company. As we have grown this software has assisted us in resource management.

Pros

We like the ease of the dashboard from staff, sites, to pay rates which can be tracked. The mobile interface is widely used by our staff also and easy to navigate.

Cons

It would be good if we could integrate a check call system into the software. So when staff are on shift they acknowledge the app hourly or a frequency set by us. If they miss this then an alert could be sent to the managers or controlroom.

Review Source

JF

Jack F.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Find My SHift Review"

December 8, 2025

4.0

It is good, there are a couple of glitches here and there when selecting things. sometimes jump around and change the whole page. Can make it frustrating some times.

Pros

It’s simple, intuitive, and very easy to use—makes everything quick and hassle-free! We have been using it for a while.

Cons

How all accounts dont have access to the hour total. It makes it hard for staff to know what their hourly total is.

Alternatives considered

[Bright](https://www.capterra.com/p/126242/BrightPay/)

Reason for choosing Findmyshift

It has existing records from previous years.

Review Source

PS

Penny S.  
Office Supervisor  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Game Changer "

November 19, 2025

4.0

It has been really easy to learn and then teach other members of the team, and all of our managers have loved using it.

Pros

It has been an absolute game changer for our operations as a Centre. Having everything in one place makes planning so much easier, and our day to day operations more streamlined.

Cons

I wish there was a way of having separate rotas without paying separate subscriptions, so we could break them down a bit more rather than filtering. This way we could make available shifts different for each department, instead of lumping them all together.

Review Source

JT

Jemah T.  
Assistant Manager  
Education Management  
Used the software for: 1-2 years

### "Great would highly recommend"

November 24, 2025

5.0

Great! This program has saved so much time with rostering. Its a better way for our team to stay connected.

Pros

Easy to set up and use. I really like the week-by-week copy-and-paste feature. I also appreciate how it breaks down hours clearly and the convenient clock-in feature.

Cons

I don't know how to delete the second team created I have on my account so when I clock in it asks which team I want to clock in for and there should only be the one.

Review Source

TS

Tiffany S.  
Personal assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "5\* find my shift review"

April 10, 2026

5.0

Great overall and gives us everything we need to run our business smoothly. All staff find it simple to use and have no complaints.

Pros

The layout is very easy to navigate making it user friendly. With all the features available, it's very handy to be able to have the one platform to cover all business logistical needs.

Cons

When adding a message on the notice board, it leaves very large spaces and changes the format so doesn't read well.

Review Source

JF

Jason F.  
ICU director  
Hospital & Health Care  
Used the software for: 2+ years

### "FMS highly recommended"

July 29, 2025

4.0

I would strongly recommend to other large organisations as it meets expectations of both staff and managers

Pros

FindMyShift provides visibility for complex rosters across multiple platforms, including a user friendly app. This allows people to see their rosters whilst out of the office. Ability to provide read only feeds

Cons

Lack of version control - cannot see who and when changes to the roster were made. This has necessited us replicating the roster on a spreadsheet

Review Source

VH

Vennture H.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Consistency & Ease with Find My Shift"

November 12, 2025

4.0

Overall, Find My Shift has been reliable. We have been able to managing large numbers of volunteers with ease. It is accessible and user-friendly for all.

Pros

Shift management has been brilliant and consistent for many years. User friendly ways to manage large groups of volunteers.

Cons

We haven't had any issues with Find my Shift. The only feature that may be of use to for URL links to be active when send out as a mass communication, at present they have to be copied and pasted into a search engine.

Review Source

GP

Gowri P.  
Director  
Retail  
Used the software for: 2+ years

### "FindMyShift Review"

July 15, 2025

5.0

Would rate FindMyshift 5 star. Helped us with our purpose of rostering staff across multiple stores.

Pros

FindMyShift helps and keeps the rostering of staff to the utmost ease & comfort. Absolutely convenient to use and can work without much assistance needed.

Cons

Sometimes there are issues with downloading the roster in excel format, when we select custom dates.

Review Source

SW

Selina W.  
Human Resources  
Accounting  
Used the software for: 2+ years

### "Great product"

June 30, 2025

4.0

Very good for what we needed, easy to use, with help available and will be renewing our annual subscription

Pros

Easy to start processing the teams, help available via Whats-app and telephone, giving piece of mind. able to work reports.

Cons

Waiting for a call back if there was an issue, would of preferred someone being available, even if there was a short wait

Review Source

KC

Kenneth C.  
Owner  
Security and Investigations  
Used the software for: 2+ years

### "Akc football events "

June 20, 2025

5.0

It's great good customer support and easy use even non computer users can use the system with little traing

Pros

Make lit easier given staff there shifts and make easy amange not been called all time when's my next shift

Cons

With the geo fence would be good if they could show my staff doing patrols as we work security staff so patrols on hr

Review Source

AJ

Asim J.  
Admin  
Hospital & Health Care  
Used the software for: 1-2 years

### ""Simple and Effective Staff Scheduling Tool""

August 27, 2025

5.0

Overall, my experience with Findmyshift has been positive. It saves time, reduces scheduling errors, and improves team communication. With a few improvements to reporting and integrations, it could be a near-perfect tool for workforce management.

Pros

Findmyshift is very intuitive and easy to set up. I like how quickly I can create and adjust staff schedules, track hours, and manage shifts without complicated processes. The cloud-based access makes it simple for the whole team to stay updated, and the notifications help reduce confusion around shift changes.

Cons

Some of the reporting and payroll integration features could be more streamlined. While the core scheduling tools work well, a few advanced features require extra steps or feel a little outdated

Review Source

AT

Angela T.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Find My Shift - Indispensable"

March 27, 2025

5.0

Exceptional - such a great tool for the rota, holidays, monitoring time off and for wages. The longer we have had it the more uses we find for it. Really saves time.

Pros

Ease of use. Everything in one place. Staff can apply for annual leave Makes calculating hours worked so easy.

Cons

None that I can think of at the moment. We have used if for a few years now and we have built up the various uses it has and it supports the needs of the business very well.

Review Source

JB

Jocelyn B.  
Practice Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product for shift scheduling"

March 3, 2026

5.0

Pros

It is easy to use for shift and staff management and leave. It's cost-effective too. Very happy with the product and will continue to use it.

Cons

I don't like that it doesn't override what is there when I paste a template. not a big issue as I know to delete first.

Review Source

TL

Tom L.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Findmyshift Experience"

April 15, 2025

5.0

Pros

Easy to use and access, clear scheduling

Cons

Total worked hours of employees not automatically calculated

Review Source

TG

Traci G.  
Medical Centre Manager  
Education Management  
Used the software for: 2+ years

### "Good product "

February 17, 2025

5.0

Very simple, easy and visual. We dont use the messaging service but can see how this would be a great advantage to larger teams.

Pros

Easy to work from PC and app on phones. 8 week template structure which makes it easy to upload shifts. Can make changes without 'publishing' them so it gives the manager time to make changes before finalising

Cons

No complaints. The team likes it ease of it. I like it as a manager.

Review Source

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