# Findmyshift Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Findmyshift the right Employee Scheduling solution for you? Explore 1183 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115536/Findmyshift/reviews

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Findmyshift

4.6 (1183)

[View alternatives](https://www.capterra.com/p/115536/Findmyshift/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Findmyshift

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

Elioth P

ManagerRestaurants, 2 - 10 employeesUsed the software for: 1-2 years.

“What I like the most about Findmyshift is how smoth is for employees to record their clock in and out, making it so easy for me to calculate their salaries accuratly and on time.“

January 5, 2026

JR

JUNIED R

Line SupervisorConsumer Services, 51 - 200 employeesUsed the software for: 6-12 months.

“There were some features that were missing like you were not able to pick up the location of your employee, employees were not able to add their availability on the go we had to do it manually which was a bit hectic and annoying“

July 12, 2025

HL

Hannah L

BakerArts and Crafts, 2 - 10 employeesUsed the software for: Less than 6 months.

“It is a reliable tool for managing staff rotas and keeping the team organised, and it has helped make scheduling clearer and more efficient.“

March 26, 2026

Sean R

Venue ManagerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months.

“It's extremely fiddly both to set up and operate. While the casual team 'get on with it' - there are a few that are less technically able and are therefore creating their own shifts rather than taking ones that are listed as available.“

March 24, 2026

JL

JM L

ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“In fact you can cut and paste the shift on the rota that make swapping and creating a new template much easier.“

March 30, 2026

JL

JM L

ManagerHospitality, 11 - 50 employeesUsed the software for: More than 2 years.

“if you can have a time clock-in and out machine like safescan as their planing software and app are rubbish“

March 30, 2026

JD

John D

Clinical Service Director, Intensive Care ServicesHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: More than 2 years.

“Findmy shift is an excellent solution for mobility (phone app) and information sharing via API and meets a need not currently provided by our organisation's in-house rostering solution“

February 7, 2025

Wv

Wolfgang v

Owner and CEORestaurants, 11 - 50 employeesUsed the software for: More than 2 years.

“it must be that different people request different things (they request the "comment" with the location, instead of the shift time), or when we manually input someone, we input their shift as a comment, so it doesnt translate correctly from the VIEW (!) in facility view to what you would expect to show up in the staff view.“

September 30, 2024

## Showing most helpful reviews

Showing 1-25 of 1183 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Liam B.  
Sales Director  
Medical Devices  
Used the software for: 1-2 years

### "Feedback from Connetika"

August 13, 2025

4.0

Very good, easy to use and value for money. Happy to continue to use the system moving forward provided costs do not increase

Pros

The photo capture functionality is very good and the option of a password has helped the team to remember

Cons

Lack of automation has been a challenge however this may be due to our lack of understanding when using the system

Review Source

aL

aoiffe L.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Great product "

October 22, 2025

5.0

It is great value for money and ticks all the boxes. It’s easy to use, especially for the core scheduling job. For example: The user interface is easy and clean. All the data can be found easily, even for the person using for first time. It’s praised for helping with visibility: staff can check their shifts remotely, managers can publish rotas and staff availability more transparently. Good value, especially when compared with old-school methods

Pros

Find my shift management is great product the pros are as follows Simple, intuitive scheduling, instant communication though email and texts, Staff self service request time off and request shifts, shift swapping and cover request made easy, timesheets and payroll tools can be tracked automatic. Mobile friendly. it has very affordable pricing

Cons

I have very little Cons about the service as it ticks the boxes I need for the day to day running of a swimming pool, I would love to see more added feachers, like it linked to Payroll packages etc

Switched from

[Planday](https://www.capterra.com/p/145648/Planday/)

we needed a different product that did not cost an arm and a leg

Review Source

HL

Hannah L.  
Baker  
Arts and Crafts  
Used the software for: Less than 6 months

### "Excellent HR Platform"

March 26, 2026

5.0

Overall, my experience with Findmyshift has been positive. It is a reliable tool for managing staff rotas and keeping the team organised, and it has helped make scheduling clearer and more efficient. It does the core job well and is a useful system for day to day staff management.

Pros

Findmyshift is straightforward to use and makes rota planning much more organised. It is helpful to have shifts, availability, holidays and staff updates all in one place, which cuts down on back and forth messages and makes it easier for everyone to see what is happening.

Cons

Some parts of the system can feel a bit basic, and there is room for the interface to feel more modern and intuitive. At times, small changes or updates could be quicker to manage

Review Source

RA

Rhys A.  
Team Leader  
Hospital & Health Care  
Used the software for: I used a free trial

### "Pricing Structure"

December 9, 2025

2.0

My small team of phone operators used FindMyShift on a trial basis. The system itself is excellent—reliable, and our staff gave very positive feedback on both the online platform and the app. However, we cannot continue using it due to a major flaw in the pricing structure. The jump from a very limited free plan (for 5 users) straight to a $46/month plan for up to 20 users leaves small teams like ours (7-10 people) with no viable option. It is not reasonable to pay for 20 licenses when you only need a handful. It's a real shame. They have a product that small teams would gladly pay a fair price for, but the current pricing forces you to either squeeze into an inadequate free plan or significantly overpay. We were a happy, ready-to-subscribe team, but we've had to look elsewhere. I recommend FindMyShift only for teams that need close to 20 users. For any small team, I suggest you look for a provider with scalable pricing.

Pros

Easy to read. Our staff gave very positive feedback on both the online platform and the app. We are a small Team.

Cons

There is a major flaw in the pricing structure. $46/month plan for up to 20 users leaves small teams like ours (7-10 people) with no viable option. It is not reasonable to pay for 20, when you only need a handful.

Review Source

VR

Verified Reviewer  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Findmyshift "

January 5, 2026

5.0

My overall experience with Findmyshift has been very positive. It makes scheduling and payroll management much easier and more organized for my team. Once everything is set up, the system runs smoothly and helps reduce admin time. With a few improvements to the mobile app, it would be close to perfect.

Pros

What I like the most about Findmyshift is how smoth is for employees to record their clock in and out, making it so easy for me to calculate their salaries accuratly and on time.

Cons

Overall, I think I get a good value for what i pay. However, the management mobile app coulf bre more user friendly, especially when I need to quickly calculate or review someones salary.

Review Source

EL

Eilef L.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Nice addition to the business"

June 4, 2025

5.0

Overall really pleased. My staff can use it easily enough shifts can be planned months in advance, support are helpful and respond quickly.

Pros

It is really easy to plan shifts and interchange them and make regular patterns with templates. Drop and Drag and the reporting is handy as well.

Cons

Not so much a con but wish the reports would have a header on them so they are clear what they are so I dont have to download excel and give it a header and save it before sending to the accountants for payroll. Also would like the option to record absence as a % and not just Bradford factor.

Reason for choosing Findmyshift

looked at a few others cant remember the names of them

Review Source

OM

Omar M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Overall very happy. Does exactly what it says on the tin, at a fair price."

September 15, 2025

5.0

easy to use, better than previous way we used to do this. Communicationw as good,t he 1 month free trial at the beginning was fantastic for us to get used to it, a few days or a week wouldnt have been long enough.

Pros

Good value for money for what it does, easy to use and understand, and learn. easy to teach my manager how to use.

Cons

it would be good to have template weeks. also as we have a morning and an afternoon session (which is often the same person) it would be good to have a simpler way to do this. We use a divider in the day as a visual representation, so that the rota isnt too big when printed.

Switched from

[Schedule it](https://www.capterra.com/p/159974/Schedule-It/)

more features for find my shift, in particular shift clocking in which we were thinking about starting.

Review Source

TM

Tony M.  
Operations Manager  
Medical Practice  
Used the software for: 6-12 months

### "Find My Shift Review"

June 25, 2025

5.0

Generally a user friendly system. it has good back up with advice being readily available. I have no issues with recommending this system

Pros

Easy to use, ensures staff aware of duty changes in a timely manner. allows broadcast type messaging system that can include all staff.

Cons

that the company do not back the use and prefer to use excel spread sheets. these are unwieldy and not user friendly.

Alternatives considered

[Timegate](https://www.capterra.com/p/67148/Timegate/)

Reason for choosing Findmyshift

timegate was deemed as not suitable for company

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel too unwieldy for dynamic management of staff

Review Source

LL

Lexie L.  
Safekey Coodinator  
Education Management  
Used the software for: 2+ years

### "Great program!"

January 31, 2025

5.0

Its been great! Its so easy to use and easy to read when printed. Ive been using it for 3 years now.

Pros

Very easy to use. I love how you can customize it to how you want it to look with different colors. Its easy to copy and paste as well or just type in the hours. Its very easy. I've been using this for my employees for about 3 years.

Cons

I wish it would let you start the week on a specific day. Our pay periods are Thursday - Wednesdays and I would like to change the start day so I can get a complete count of hours worked during that pay week.

Alternatives considered

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Reason for choosing Findmyshift

I tried a lot but this one was the only one that seemed easy

Review Source

JB

Jocelyn B.  
Practice Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product for shift scheduling"

March 3, 2026

5.0

Pros

It is easy to use for shift and staff management and leave. It's cost-effective too. Very happy with the product and will continue to use it.

Cons

I don't like that it doesn't override what is there when I paste a template. not a big issue as I know to delete first.

Review Source

JF

Jack F.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Find My SHift Review"

December 8, 2025

4.0

It is good, there are a couple of glitches here and there when selecting things. sometimes jump around and change the whole page. Can make it frustrating some times.

Pros

It’s simple, intuitive, and very easy to use—makes everything quick and hassle-free! We have been using it for a while.

Cons

How all accounts dont have access to the hour total. It makes it hard for staff to know what their hourly total is.

Alternatives considered

[Bright](https://www.capterra.com/p/126242/BrightPay/)

Reason for choosing Findmyshift

It has existing records from previous years.

Review Source

ZS

Zoe S.  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Efficient affordable and versatile solution "

January 13, 2026

5.0

Absolutely love it, I use it in all three of my businesses, our leadership team couldn't operate without it.

Pros

It's brilliant value for money as the man hours saved on scheduling and payroll more than pay for the fees we pay. Love that its simple to use, can be used on any mobile device, video guides are really helpful and the team are really responsive to any query.

Cons

We pay multiple subscriptions to keep the business entities separate and don't receive any discount.

Review Source

DP

Danielle P.  
HR Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good program overall"

June 4, 2025

3.0

As an administrator, I have found it fairly easy to use. Our staff are all very familiar with it, and we haven't had many issues with scheduling or time-off requests.

Pros

I like the ability to schedule across various teams and departments. The program is very easy to navigate as an employee

Cons

Our payroll program doesn't easily integrate with Findmyshift, so our payroll process is tedious. Wish activity log allowed a range of dates, rather than having to go through each date individually. Also, I wish that it allowed for employees to enter a default availability, rather than the program default being that employees are always available. This would make it much easier for scheduling our casual/on-call staff.

Review Source

AL

Ashley L.  
Director of Operations  
Medical Practice  
Used the software for: 2+ years

### "Happy Company"

February 27, 2025

5.0

Love the ease of use and accessability for our staff. Keeps our company connected and everyone on the same page! It has completely changed the way we do our staff scheduling.

Pros

Easy to use and very accessable platform

Cons

I would like to be able to manipulate schedules more and send messages out through the app.

Review Source

VH

Vennture H.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Consistency & Ease with Find My Shift"

November 12, 2025

4.0

Overall, Find My Shift has been reliable. We have been able to managing large numbers of volunteers with ease. It is accessible and user-friendly for all.

Pros

Shift management has been brilliant and consistent for many years. User friendly ways to manage large groups of volunteers.

Cons

We haven't had any issues with Find my Shift. The only feature that may be of use to for URL links to be active when send out as a mass communication, at present they have to be copied and pasted into a search engine.

Review Source

CR

Colin R.  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Feedback of the service"

June 13, 2025

4.0

Good - helpful support also - cant really grumble at all and willbe renewing the policy to continue.

Pros

easy to use and apply to staff - good user interface, easy to log in to and clear in how it reminds staff

Cons

a little clunky for holidays and not as clear as could be can be confusing with bank holidays - doesnt state that this is automatically take off unless ticked - should be opposite. Dont like that holiday allowance cant be seen on phones where most use it - so they need to log on to PC to see full allowance

Alternatives considered

[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)

Reason for choosing Findmyshift

recommended by other similar businesses.

Review Source

FE

Facundo E.  
Food and Events Manager  
Entertainment  
Used the software for: 6-12 months

### "Easy to use-lots of room for improvement"

May 21, 2025

3.0

I'ts a basic, easy to use platform. The mobile app has a lot of limitations, specially for managers.

Pros

Easy to use, recent update making the aesthetic more appealing. Clean, spreadsheet-style layout that’s intuitive and easy to navigate

Cons

Lacks built-in onboarding, employee record management, or compliance documentation. App interface is more limited; fewer features for managers like full schedule editing or detailed reporting.

Review Source

PB

Patricia B.  
Manager  
Food & Beverages  
Used the software for: 6-12 months

### "A better life if you have Findmyshift"

November 4, 2025

5.0

In our first year it saves us a lot of grief as its very adaptable. Our employees found the system east to manage.

Pros

Value for money and it makes our lives easier. Easy to operate in a gives complete control exceptional reporting.

Cons

Nothing comes to mind because is impossible to say in 100 words and the system doesn't have any unlikeble or difficult processes.

Review Source

AJ

Asim J.  
Admin  
Hospital & Health Care  
Used the software for: 1-2 years

### ""Simple and Effective Staff Scheduling Tool""

August 27, 2025

5.0

Overall, my experience with Findmyshift has been positive. It saves time, reduces scheduling errors, and improves team communication. With a few improvements to reporting and integrations, it could be a near-perfect tool for workforce management.

Pros

Findmyshift is very intuitive and easy to set up. I like how quickly I can create and adjust staff schedules, track hours, and manage shifts without complicated processes. The cloud-based access makes it simple for the whole team to stay updated, and the notifications help reduce confusion around shift changes.

Cons

Some of the reporting and payroll integration features could be more streamlined. While the core scheduling tools work well, a few advanced features require extra steps or feel a little outdated

Review Source

HF

Hayley F.  
owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Amazing tool for efficiency "

June 23, 2025

5.0

very helpful for the efficiency of the business and it makes it so easy for staff to follow. Overall I would recommend to anyone wanting to up their efficiency within their business.

Pros

I like the way it makes it super convenient for our staff to follow. it is easily amendable and compatible with all devices.

Cons

I feel like we need more training on this maybe add some videos to this for training. There really isn't any negatives.

Review Source

TL

Tom L.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Findmyshift Experience"

April 15, 2025

5.0

Pros

Easy to use and access, clear scheduling

Cons

Total worked hours of employees not automatically calculated

Review Source

KRA

Kazi Rahat A.  
Admin  
Retail  
Used the software for: 1-2 years

### "Staff roster software made simple."

September 29, 2024

5.0

Find My Shift is a great rostering software. The app works well, and the website is user-friendly. We use it to manage our company’s staff roster, and it’s been very efficient and easy to use. One feature that would be really helpful is a version history for every roster, showing who edited it and how many times it’s been updated. Other than that, everything is already in place and working smoothly.

Pros

Find My Shift is a great rostering software. The app works well, and the website is user-friendly. We use it to manage our company’s staff roster, and it’s been very efficient and easy to use.

Cons

One feature that would be really helpful is a version history for every roster, showing who edited it and how many times it’s been updated. Other than that, everything is already in place and working smoothly.

Review Source

KK

Kasia K.  
Receptionist  
Hospitality  
Used the software for: 6-12 months

### "Great tool"

June 3, 2025

5.0

Pros

This helped our daily operations a lot. I love that we can mark shifts with different colours - it makes it easy to see everyone's schedules in one window.

Cons

Sometimes when you copy and paste an item, it changes the font colour of the items already existing in the box.

Review Source

AB

Ashish B.  
Operations Director  
Security and Investigations  
Used the software for: 1-2 years

### "Pentagon Security Force"

March 12, 2025

4.0

Superb way of managing our staff rota, pay and leave. Great support too when needed too.

Pros

Superb way of managing our staff rota, pay and leave. I hate to think what I would do without it. Great support too!

Cons

Not compatible on mobile phone - with desktop site Not easy to navigate

Review Source

AFV

Avelino Filipe V.  
Team Leader  
Utilities  
Used the software for: 1-2 years

### "Great Program"

December 12, 2024

5.0

very good overall. Easy to use, easy to add or remove people as when needed

Pros

The easy of work and the way we can track hours worked

Cons

Everything with Findmyshift works well, so nothing that i dislike

Review Source

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