# Page 15 | 8am MyCase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is 8am MyCase the right Law Practice Management solution for you? Explore 783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115613/MyCase/reviews

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8am MyCase

4.6 (783)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 15 - Reviews of 8am MyCase

## Showing most helpful reviews

Showing 351-375 of 783 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Maria C.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "Easy to use"

July 31, 2023

5.0

It has been a good experience. My case has helped me to organize my practice and put in place systems to run my practice more efficiently. Creating invoices and billing clients is easier now.

Pros

I like how easy it is to use My Case. Its customer service is good and have been very helpful to me every time.

Cons

I would like to see an integration with Wealth Counsel because it is part of my practice and would save me time.

Review Source

JS

Jacob S.  
Law Clerk  
Law Practice  
Used the software for: Less than 6 months

### "Why I like MyCase"

November 21, 2023

5.0

Pros

I love the structure and layout. Everything is pretty easy to find and I see overall construction of the platform as intuitive. There are likely more sophisticated users than myself, but the ability to create cases, clients, transfer clients from leads, manage documents and billing, have been great for me.

Cons

I do have some frustration with having to download .docx or .xlsx files. If something could be changed to allow the user to view these files without requiring download would be excellent.

Review Source

Ulrich N.  
Doctor  
Medical Practice  
Used the software for: Less than 6 months

### "Big MyCase!"

November 19, 2023

5.0

I am satisfied, my experience was amazing with MyCase. The price is competitive, while it is easy to use, easy to access and very accessible, intuitive, customizable and flexible when you do something on it. Electronic invoicing saves time and allows secure storage of history. Everything is user-friendly with MyCase! You can easily gain more customers from elsewhere.

Pros

I like this software. Manage legal files, ensure good management of family rights, ensure legal invoicing, and manage legal documentation: This software is an ALL IN ONE!

Cons

Everything is excellent with MyCase. Nothing to complain about, nothing abnormal on my side

Review Source

MT

Melissa T.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Love MyCase"

July 18, 2023

5.0

This is the second employer I have worked for that use this platform and I really like it.

Pros

I like to be able to share documents with ease with clients and that I can see if they have viewed a document.

Cons

Not sure. I really like the functions I have experienced.

Review Source

MJ

Mary J.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "High Quality and Highly Functional Legal Practice Management Program "

February 14, 2022

5.0

Overall, MyCase is an excellent program. I've worked for attorney's for 20 plus years, and this is the most user friendly program I've used.

Pros

Integration was smooth. There are so many things to love about this program.

Cons

I think the message aspect could be improved. Text messaging and instant messaging are very straightforward, but "messages" could be improved upon.

Review Source

Richard F.  
Attorney  
  
Used the software for: 2+ years

### "Excellent tool for a law practice"

January 25, 2018

5.0

No need for staff. This software does it all....... Except answer the phones and sweep the office.

Pros

The software is the fastest one on the market - no waiting for a page to come up. I have used many different ones as tests - for 2-3 months each. There are some excellent features such as workflows, secure communication with client, intuitive data collection and much more.

Cons

As I have mentioned to them in the past - the bill generated for printing is static - which means there is little control over it. You get what you get. You can download the data and create your own - but it would be better to be able to control the look of the bill from the software.

Review Source

MC

Maria C.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "MyCase is the way"

February 21, 2023

5.0

Pros

I love the simplicity of the Mycase program. Its a one stop-shop. You can bill, set tasks , etc.

Cons

So far there is no cons yet. We really love this program

Review Source

MM

Maria M.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Great software for practice management "

October 25, 2022

5.0

Pros

I like MyCase for the ease of use, managing case files is one of the top things about MyCase that I like, keeping contacts in order, using the document merging is amazing.

Cons

I do not like that I can't customize my dashboard, and remove some things that I do not use out of my view.

Reason for choosing 8am MyCase

I like the platform on MyCase than I did on Clio.

Review Source

SA

Sam A.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "It’s changed the way we practice law"

July 18, 2023

5.0

Pros

User friendly and client friendly. The app is useful as well

Cons

Can’t think of anything we don’t like. It’s a great product

Review Source

JF

Joseph F.  
President  
Law Practice  
Used the software for: 2+ years

### "MyCase is the great equalizer"

August 19, 2020

5.0

I think MyCase is wonderful. I love its presentation, very cheerful. But it covers all your bases as a lawyer. It is a powerful tool. I would be lost without it.

Pros

It is very easy to use and is comprehensive in scope. It allows small law firms to have a 'big law firm' systems without the big fees.

Cons

When sending a message to another party via MyCase one is unable to click on another MyCase tab, like the calendar for example, without losing what you have typed. (But knowing MyCase they will fix this--they are quick to respond to new ideas for implementation)

Reason for choosing 8am MyCase

Cost was a key factor but functionality was also a reason. It didn't require a lot of time to navigate it & for clients logging (another main reason for getting MyCase) it was easy for them to navigate too.

Switched from

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)

Expense. And annual upgrade process to tedious.

Review Source

JH

James H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "MyCase"

November 22, 2021

5.0

Pros

It’s great to be able to include text messaging

Cons

The noble site can be tough and not all features are available on the app (eg creating new cases)

Switched from

[Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/)

Change of job

Review Source

AA

Amal A.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Can’t give MyCase more praise! "

November 14, 2023

5.0

Awesome program! I made my current firm switch from Clio to MyCase and they absolutely love it!

Pros

Functionalities all in one program. Billing, invoicing, calendaring, document signing

Cons

It doesn’t give the option of adding an automatic 3% processing fee for credit cards

Review Source

RH

Richard H.  
attorney  
Law Practice  
Used the software for: Less than 6 months

### "Very Poor Once I Drilled Down"

May 28, 2023

3.0

I thought I was moving to a better experience. After close to 20 yrs w Amicus Attorney, I thought MyCase would be a huge improvement. Boy was I wrong. The texting service requires information, but they won't explain why you get rejected. They want you TIN form that you received when your business was set up. That's 20+ years ago for me! I don't have that paper anymore and support doesn't care or offer alternatives. The billing problem above.Finally its not two way sync with outlook. This is a disaster if you use a phone in addition to their software. Every contact added has to be added twice. ditto any change. Can you guess how long that takes to fall aprt?

Pros

I thought that integrated email and texting would improve my communication.

Cons

Today's my last straw. I'm trying to bill a file. There doesn't seem to be an indication that an email was billed. When you do bill it doesn't populate the date of the email, but the date your are entering the data. These two make hourly billing on the go nearly impossible.

Review Source

KB

Karen B.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Great Case Management and Client Portal Program that Keeps Improving"

May 13, 2020

5.0

Pros

I love how the program takes a potential client that can be turned into a case if hired, how a case can be tracked, how tasks can be assigned, how events can be calendared, how both tasks and events now have reminders (I love the reminders!), how credit cards can be accepted and clients can pay online in their portal, how clients have access to their case information. MyCase has so many great features and they are constantly working hard to add additional features and improvements. It just keeps getting better all the time.

Cons

It probably is me and my lack of understanding, but I still have not figured out how to create an intake form! That is frustrating, but I think eventually I will get it.

Review Source

JT

Jeffrey T.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "MyCase is an Effective Time and Billing Tool"

February 15, 2024

4.0

Overall, the system is workable, simple and meets my needs

Pros

The most effective feature of MyCase is the easy ability to invoice clients and allow them to make direct payments into our accounts.

Cons

I am not crazy about the case indexing system. I prefer a one-name client identification and a default for tasks.

Switched from

[Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/)

Timeslips became too expensive and it did not adequately integrate multiple users.

Review Source

MEL

Mary Ellen L.  
Florida Registered Paralegal  
Law Practice  
Used the software for: 2+ years

### "I would be lost without MyCase!"

January 25, 2018

5.0

This software has allowed me to keep in constant contact with clients as well as better organization of files and time utilized in each. In addition it has allowed me to be prompt with billing and has give our clients a vast array of ways to pay for their services as well as interact with our office.

Pros

I absolutely love that you can interact with your client daily - updating his/her file within seconds. It is convenient to have past cases, documents, invoices accessible at the touch of a key. I also think the report feature is a great feature. This site has made my job so much easier.

Cons

My only "gripes" per se would be that you cannot enter a reoccurring meeting in the calendar. Instead you have to do so individually even if every Wednesday at 9am you have the same meeting. I would love to see this feature implemented. I would also like to see the "closed cases" appointments remain on the calendar, even if they turn a different color to clarify instead of them being removed.

Review Source

Response from 8am

June 14, 2018

Hi Mary, thank you for taking the time to review! We are pleased to share that MyCase has added the recurring events function. This new feature allows you to manage daily, weekly, monthly, and yearly calendar events without entering information for each individual date. We encourage you to keep updating the app as we continue to add new features.

AH

Amanda H.  
Manager  
Legal Services  
Used the software for: 2+ years

### "Best! Very easy to use"

February 6, 2024

5.0

Pros

this app is user friendly. I love it! I have recently started using more of the features

Cons

Price is a little high, but it makes up for it with everything that can be done

Review Source

LW

Louis W.  
MANAGING PARTNER  
Law Practice  
Used the software for: 2+ years

### "MyCase review"

May 16, 2023

5.0

a very efficient and cost-effective billing and management tool

Pros

easy to use and seamless; easy to get bills out on time and maintain data

Cons

Report generation sometimes balky; somewhat inflexible with alternative billing methodologies

Review Source

KL

Kimberly L.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "MyCase - pretty good but could be better"

May 19, 2023

4.0

It works pretty well but not everything I need.

Pros

Keeping everything in one place - name, matter, other contacts, billing, everything

Cons

It can be clunky. The MyCase desktop is confusing because even though I have an icon that I can pin to my taskbar or start menu, when I click on it nothing happens. The only use for it seems to be that I can open a doc from online, edit it, and it will sync. Doesn't appear that I can work offline, which would be VERY HELPFUL. When I email client and copy MyCase, it saves icons and pics on the email signature as docs for the case.

Review Source

XS

Xavier S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "More bang for the buck"

June 18, 2019

5.0

Great life style changer! Gives you a lot of time back, administratively and lawyering.

Pros

Client Communication is phenomenal in the form of email in one place for each client. The cloud features easily allows you share documents drafted in house and any scanned portion of the client's file. Client can pay invoice electronically and accounting of remaining balance kept automatically. Keeps track of customized client payment plans and sends auto reminders. Calendar and task reminders for you and your clients makes it more efficient to practice especially as a solo practioner.

Cons

Need ACH pymt option....................

Review Source

Response from 8am

June 27, 2019

Hi Xavier, thank you for taking the time to review. We are happy to hear how MyCase has helped to better communicate with clients and given you back valuable time every day. We do offer ACH payment options for your clients if your firm uses MyCase Payments. Today, we only support credit card as a payment method for your MyCase subscription, since it is a recurring subscription service. If you have any further feedback, please do not hesitate to reach out to our support team!

MN

Mark N.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Ease of Use and Best in Class"

February 28, 2021

5.0

Without Mycase I don't believe I would have been able to start and build my practice as I have.

Pros

I love the ability to have all my cases available via digital. I can share the documents with my clients and communicate with them via the client portal. All in one solution.

Cons

I would like them to have more integration, like with Onedrive, Google Drive.

Alternatives considered

[CosmoLex](https://www.capterra.com/p/18931/CosmoLex/)[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing 8am MyCase

Same as above. Price, ease of use and all the features included in Mycase made me switch. Also, Mcase built my website.

Switched from

[CosmoLex](https://www.capterra.com/p/18931/CosmoLex/)

Price, ease of use and all the features included in Mycase made me switch. Also, Mcase built my website.

Review Source

JN

Jordan N.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Great Case Management System"

February 27, 2024

5.0

Great! MyCase has added a ton of features over the 8 years I've used it.

Pros

Many features, intuitive interface, responsive support, always evolving.

Cons

It's expensive. You get what you pay for.

Review Source

David M.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "The software is very good, the technical support is better!"

August 7, 2018

5.0

Overall, I really like this product. The service is exceptional, the technicians really go above and beyond to fix the problem. Support will work to solve your issue, this is when other companies would tell you, well that is out of our scope. The support technicians, do their best to help you resolve these issues. That is real commitment to supporting a product. Two of my friends are using this now, and they report they are glad they changed to it.

Pros

Billing tracks well. Professional looking invoices and case tracking is very helpful. Notes, messages, etc.

Cons

Getting the developers to add features that would save time, seem to be ignored. The reports are not very robust.

Review Source

JB

John B.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Great solution for small firms"

February 13, 2024

5.0

I have been very satisfied with MyCase and have recommended to other attorneys.

Pros

MyCase is very easy to use for billing and practice management, including case management and document organization and storage. It is very simple to use. It is one-stop shopping that accomplishes with one tool which often takes more than one. I especially like the feature that allows me to text and invoice a client.

Cons

The cost keeps creeping up. At some point, as great as the product is, the cost could make it prohibitive.

Review Source

BS

Bob S.  
Attorney  
Consumer Services  
Used the software for: 2+ years

### "Wish they would update their app"

October 27, 2022

2.0

Overall it is definitely worth the money charged as they have great features all of which is available and working on the computer.

Pros

I really appreciate the ease in which they allow us to manage our clients as well as our calendar on the computer.

Cons

It's truly frustrating that they refuse to update their app, making it very difficult for us to keep track of our time or our notes through our phones.

Review Source

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