# Page 16 | 8am MyCase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is 8am MyCase the right Law Practice Management solution for you? Explore 783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115613/MyCase/reviews

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8am MyCase

4.6 (783)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 16 - Reviews of 8am MyCase

## Showing most helpful reviews

Showing 376-400 of 783 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Nicholas S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Mycase is a great product"

October 25, 2022

4.0

It's been great.

Pros

It's very intuitive and easy to work with.

Cons

accepting payments could be improved as well as document automation.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

Didnt like clio.

Review Source

ET

Elizabeth T.  
Attorney Owner  
Law Practice  
Used the software for: 2+ years

### "MyCase solves many problems"

February 19, 2024

5.0

Great as it has changed my practice for the better especially in terms of internal communications and having quick access to docs and info

Pros

Intuitive to use, many good features but not overwhelming

Cons

The invoices function is a bit awkward still and I wish I could color code and or tag calls in the Call Log

Review Source

RD

Rebecca D.  
Human Resources Manager  
Law Practice  
Used the software for: 2+ years

### "Constant updates & great customer service"

December 21, 2023

4.0

Very impressive system. There are features that could use improvements, but they are constantly updating and building the system out. Easy to use and straightforward.

Pros

the customer service is SO responsive-second to none.

Cons

doesn't integrate with other softwares fully: calendars, email, Quickbooks, etc.

Review Source

KT

Kim T.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "MyCase has improved our efficiency. "

November 7, 2022

5.0

We love MyCase and wish that we would have gotten with the program sooner.

Pros

Documents, Invoices, Payments and progress for the case keep us updated.

Cons

Clients that are return customers, naming their case by name .

Review Source

PS

Paul S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "A very good nuts and bolts program for Timon villain"

February 28, 2023

4.0

Pros

Easy access to making time slips on the fly

Cons

Advertisements. There is no need to add advertisements to a program I have paid for.

Reason for choosing 8am MyCase

See above

Review Source

LP

Lisa P.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "So Easy to Use"

July 31, 2023

5.0

Pros

Progress reports are the most helpful. Also, there are several different options to see how you are progressing.

Cons

There are some features that I have not used-only because I have not taken the time to review a particular feature.

Review Source

PD

Pamela D.  
President  
Legal Services  
Used the software for: 2+ years

### "Improvement Request on Calendar"

August 4, 2023

5.0

Excellent

Pros

Time, billing, invoicing , calendar linked to clients files

Cons

My Case Calendar needs to be directly linked to Calendly, not through Google Calendar

Review Source

VR

Verified Reviewer  
Owner  
Legal Services  
Used the software for: 2+ years

### "MyCase"

November 9, 2023

4.0

Pros

Easy to use, a lot of features, reasonable processing fees.

Cons

Reporting is lacking and issues with e-checks

Review Source

JT

Jaosn T.  
Managing Partner  
Law Practice  
Used the software for: 6-12 months

### "MyCase Review"

July 22, 2022

5.0

My overall experience with MyCase has been relatively good, with only a few issues presenting themselves, which have been resolved with a few phone calls or emails.

Pros

I appreciate the "all-in-one" functionality that MyCase offers. I enables our firm to easily track the number of billable hours per case, to calendar events, to process payments, and to manage documentation through a single application.

Cons

The initial setup of MyCase was somewhat cumbersome. In addition, you can only link an IOLTA account to the program. This becomes an issue when a credit card company disputes a transaction several months later and the IOLTA is automatically credit the account. In addition, if paired with QuickBooks, your accounting can be detrimentally impacted as the two programs do not properly communicate with each other.

Alternatives considered

[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)

Review Source

KH

Kari H.  
Managing Member  
Law Practice  
Used the software for: 2+ years

### "Love it!"

August 9, 2018

5.0

Pros

It has streamlined communication between the office and clients. Our clients love the ease of accessing messaging, documents and calendaring. It has made practice and managing our clients and information so much easier. The customer service is exceptional. We do not hesitate to point out changes that we would like to see (either something that does not work or a feature that we would like to see added). It is clear that they are listening because it is not uncommon for us to see some of our feedback result in some change down the line. I cannot say enough positive things about the program.

Cons

I really have nothing to add here. Any time we have an issue with the program or there is something that does not function appropriately, we reach out to customer service and they are quick to help walk us through a solution or we see the solution come in an update at some point down the road.

Review Source

Response from 8am

August 10, 2018

Thank you for sharing your positive experience, Kari! We are always striving to learn from out customers and provide meaningful feature updates, and it's great to hear that MyCase has helped streamline communication within your firm. We look forward to our continued partnership!

JC

Jay C.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "It's great! "

July 26, 2022

5.0

It is a vital part of our practice. Our clients love the ease of communication and it helps us be efficient because we can communicate with clients when it works in our schedule.

Pros

It is very intuitive. Like all software you get out what you out in but once you get familiar with it, it's a seamless part of your practice.

Cons

We are a plaintiff's firm and some of our clients don't have email. I wish they could text us pictures and/or attachments.

Review Source

RF

Rachel F.  
Sales Lead Associated  
Legal Services  
Used the software for: 1-2 years

### "Good product"

May 16, 2023

5.0

Pros

The product is easy to handle, and very complete to what my company needs

Cons

Billing receipts should be more specific when we talk about the integration of LawPay. In lawPay, the receipt just gives a number of references but we can't modify the title of the receipt

Review Source

RG

Roel G.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "Active User"

July 24, 2023

5.0

Overall I believe that MyCase is ergonomically correct when it comes to Case management software. As they are actively looking to improve it, my hope is that it just becomes an even better product.

Pros

I like that MyCase Is easy to use and has tons of tools to make working more efficient.

Cons

The least thing I like about MyCase is the reports tab. Although it is very useful, and we use it all the time, it could help to be be able to refine things a lot more for extracting certain cases.

Review Source

JB

Joseph B.  
Principal Attorney  
Law Practice  
Used the software for: 2+ years

### "MyCase Review"

January 14, 2020

5.0

We started using MyCase about 2 1/2 years ago. It is the fourth case management program we have operated over many years, and it is by far the best. First and foremost, it is incredibly easy for anyone in the office to learn to use. We track all of our cases in it, and there is no doubt that it enables us to handle more cases than we could otherwise. We use most but not all of its features; for example we don't use it for accounting, although we do use it to issue bills in those cases that are billable. And we use some features differently than the manner in which they were designed. And I am quite certain that overall it enables us to handle more cases than we could otherwise.

Pros

Ease of use, continual updates

Cons

Not a big fan of the way the calendar prints out.

Reason for choosing 8am MyCase

We originally research about twelve programs and then signed up for short term trials on four of them, and entered actual case data for a couple of cases in each program. MyCase was the consensus selection, and we have not looked back.

Review Source

BP

Bill P.  
Managing attorney  
Law Practice  
Used the software for: 2+ years

### "Can use in office, while traveling and at home"

November 22, 2021

5.0

Great for small firms as well as large firms. Can have legal team all be involved in communication while still having privacy

Pros

Can use with ease by phone and price was competitive.

Cons

Pricing per chair can be pricy but better price for small firms.

Switched from

[Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/)

Better price and ease of use

Review Source

DD

David D.  
Attorney/Business Owner  
Law Practice  
Used the software for: 2+ years

### "Simple Efficient InDepth Law Office Organization"

January 25, 2018

5.0

Efficient law practice. Very organized. Portal for clients to communicate, see updates, and to upload documents.

Pros

Mycase provides a clean and easy platform to record and organize case information. Any case file is ready to review at the click of a button, whether to prep before court or for when a client calls. Clients probably think I personally remember all of their case details. But it is really because I pull up mycase and am looking at their file when they call, whether in the office or out of the office and on my iphone. Clients can view their case status without calling me. Clients can upload documents and message information. It is like having a secretary in the cloud that organizes all my client files and keeps clients up to date.

Cons

The mobile app in the past was static but full of information and easy to use, and extremely reliable. The new mobile app has way more functions, with the hope of eventually have high utility but is still in the growing stage. Can't wait until I can have a virtual office on my iphone. Until, I will continue to depend on the extremely reliable mycase desktop service.

Review Source

WB

William B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Awesome Product"

July 19, 2023

5.0

Pros

MyCase organizes all of my client information and makes it easy for me to keep up wit. I would be lost without MyCase.

Cons

I use another service for payroll and I wish MyCase had a payroll system I know about.

Review Source

AP

Amy P.  
Assistant Firm Administrator  
Law Practice  
Used the software for: Less than 6 months

### "Excellent For Criminal Law"

August 10, 2023

5.0

Easy to keep track of invoices and upcoming tasks

Pros

Easy to use. First time using a digital program and it was an easy transition.

Cons

Home Screen is not customizable. Many features are not used for criminal law. It would be nice to be able to pick what you see when you log in.

Alternatives considered

[Filevine](https://www.capterra.com/p/140815/Filevine/)

Reason for choosing 8am MyCase

The price was way better for a better product

Review Source

BN

Brian N.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Billing Has Never Been So Easy"

April 8, 2024

5.0

Pros

Time tracking and billing is made easy with MyCase.

Cons

I cannot say I have any gripes about MyCase.

Review Source

AA

Angela A.  
Paralegal  
  
Used the software for: 2+ years

### "Ease of use and clients love the ability to access their information and communicate with our office"

January 26, 2018

5.0

Pros

The best thing about the program is having access to every file and every document at a moments notice. We are a fast paced criminal defense office and I don't have a lot of time to be constantly going to the file room to pull files every time a client calls or comes in. I can access it all right from my computer. What's especially nice is even after a file is closed a client may call and ask something about their case and within seconds I can tell them what they need to know without having to go to storage and call them back a few days later.

Cons

For our office the calendar feature is not very helpful. It doesn't function how we would like for it to so I have to post court dates to 2 different calendars but because of that it does always give us a back up for verification of court dates.

Review Source

Response from 8am

April 16, 2018

Hi, Angela, thank you for taking the time to provide this thoughtful feedback. We're happy to hear that you are enjoying the array of functionality and ease-of-access that MyCase provides. A member of our Product Management team has reached out to discuss your experience with the calendar feature, and learn more about your needs in the calendaring feature.

JW

Julie W.  
Real Estate Assistant  
Law Practice  
Used the software for: 1-2 years

### "Excellent for organizing digital files"

July 25, 2022

5.0

Pros

I use the workflows and tasks daily and cannot live without these features. The software makes it very easy to organize your digital files. The search feature is very advanced and hits on various parts of a file making it easy to locate items.

Cons

I would like to see more options for case timelines. It is currently set up for litigation but I would like to have stages for other specialties.

Review Source

Richard R.  
Strategic Marketing Consultant  
Law Practice  
Used the software for: 2+ years

### "MyCase Cloud based legal case management software"

November 2, 2018

5.0

Billing; workflow control; high volume of small cases kept under control

Pros

Extremely easy to get up and running; training was a snap; there have been very few situations we couldn't handle.

Cons

Pricing gets little out of hand. For the value received, we'd like to have all our associates and staff members with access; that would run up to $400-$500 per month. We have several professionals who just need to view information, very occasionally. Each has to have a full license. Still less expensive than alternatives

Review Source

TH

Teisha H.  
Office Manager  
Law Practice  
Used the software for: 1-2 years

### "Easy and User Friendly "

August 29, 2023

5.0

It has been pretty seemless.

Pros

Our firm loves My Case and how user friendly it is.

Cons

The reports that generate for the firm are at par, I do wish you could filter a little bit differently .

Review Source

FQ

Fernando Q.  
Senior Paralegal and IT Manager  
Legal Services  
Used the software for: 2+ years

### "I understand Evolution but MyCase is updating things that are not relevant to a file"

July 14, 2022

4.0

Pros

Ease of use is great. I enjoy that I can customize fields and everything.

Cons

I would like for the Customer info to be integrated when I create a case. Not be its own system. Also, the ability to alter the home screen and change the wigets or tabs that you guys have decided to put on the dashboard. It needs customization.

Review Source

JR

Jordan R.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Great Software"

April 9, 2019

4.0

I enjoy using MyCase. It is a great software and they are constantly updating and adding new things. In addition, their custom service is the absolute BEST. They don't make you sit on hold, and don't take days to call back. You send an email within MyCase and someone from their team contact you right away.

Pros

I personally, enjoy the task tab. It keeps all of my tasks in one place and anyone can easily add a task to someone else. It also organizes them by importance, so you're not having to read through a list of handwritten notes to figure out what needs to be done today.

Cons

Some features are difficult to understand and not so easy to integrate into the way you were already doing things, causing you to not use the feature. Which I believe is a downfall, because being able to use one place for all of your case related needs is ideal- and of course, getting everyone within your firm to integrate their stuff to MyCase can be a challenge.

Review Source

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