# Page 23 | 8am MyCase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is 8am MyCase the right Law Practice Management solution for you? Explore 783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115613/MyCase/reviews

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8am MyCase

4.6 (783)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 23 - Reviews of 8am MyCase

## Showing most helpful reviews

Showing 551-575 of 783 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

Robin S.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Can't live without it!"

January 25, 2018

5.0

Timekeeping and invoicing.

Pros

Can't say just one - 2 things I love - First the timekeeping - which is invaluable. Been practicing law for more than 25 years so I have tried many methods. This is the best yet. Also, I like that I can open a case for each matter and create invoices for each matter. This helps when you have one client that has multiple matters and wants each billed individually.

Cons

Don't like the word processing tool. I work outside of that in OneNote. Wish it was more like SharePoint within the program. I use the product mostly for time and invoices . Wish it was the whole package.

Review Source

KZ

Katrina Z.  
Attorney/Law Firm Owner  
Legal Services  
Used the software for: 2+ years

### "Best Case Management App Out There"

January 15, 2020

5.0

Pros

I ultimately chose MyCase because it very user-friendly and really intuitive. I tried out several options and made comparisons and MyCase was the best. The price point is also very attractive. Other software will charge you extra to access other features but for MyCase, there is only low price you pay for ALL its features.

Cons

I haven't found anything I didn't like about this software.

Reason for choosing 8am MyCase

\-Ease of use -Price

Review Source

JT

Jennifer T.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Excellent Case management"

January 19, 2021

5.0

I love Mycase and they continue to improve monthly.

Pros

I love the layers of management from communication to billing.

Cons

I wish more developed with retainers and could cross track missing time.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

Thought Mycase more user friendly

Review Source

JN

John N.  
Owner - Partner  
Law Practice  
Used the software for: 2+ years

### "The Best - Could Not Imagine My Practice Without It"

October 25, 2022

5.0

Love it

Pros

Time Tracking, Billing and Calendaring - was great and clients like it

Cons

Document Exchange - just a little complicated to download

Review Source

JO

Jamesha O.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Love for Mycase"

July 9, 2019

5.0

I have recommended Mycase to the last three employers I have had. That is how much I as a Paralegal enjoy using the system. It saves on all the calls and missed emails when the clients can see whats going on, send direct messages, and upload and/or view documents. I am proud of how much it has grown over the last 7+ years.

Pros

I love most how user friendly Mycase is.

Cons

I wish the timers did not stop when you started a new one. Sometimes I am working on multiple things at once.

Review Source

CB

Claudia B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great for my small law practice"

December 11, 2019

5.0

Pros

I use Mycase for almost all aspects of my law practice especially calendaring and notes on files. I love their easy invoicing and payment options too. It helps me stay organized and the workflow systems help make case management easy for me and my staff.

Cons

So far only that their App I used on my tablet or iphone doesn't allow me to view or edit invoices.

Reason for choosing 8am MyCase

Better price and more user friendly.

Review Source

JH

Jeffrey H.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Overall, good software with most of the features I need"

April 12, 2017

4.0

mostly intuitive operation, straight forward and easy to use.

Pros

Mobile app is nice with easy integration of calendar. Quick entry of new calendar events. Clients like having a portal to access case info and documents and for communicating with the office. Generating billing statements and "sharing" (sending) to clients is easy. Great to be able to accept credit cards and checks online.

Cons

Cannot enter new matters on mobile app. Would be good to be automatically begin a time entry based on the calendar events, i.e. time entry needed for court appearances or other events listed in calendar

Review Source

SH

Stephen H.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Best Legal Case Management Software I have ever used"

July 26, 2019

5.0

Pros

I have used many legal case management software programs in the past. My firm moved to MYCase in 2013. Their technical help is the best I have ever had with a legal software. They are constantly adding to the system and taking feedback to develop new updates.

Cons

They do not have either an open API or the ability to hire their programers to customize certain areas of the program.

Review Source

WKB

William K B.  
Attorney/Owner  
Legal Services  
Used the software for: 6-12 months

### "This is by far the best program I have used."

April 3, 2018

5.0

Streamlined my office, simplified keeping track of cases and the work performed on the cases and helped increase the bottom line.

Pros

The software is comprehensive and it has a very easy learning curve. I was able to use most functions immediately after installing the program and I had no problem importing my data from my previous software program. The couple of times that I had to call tech support they very very helpful and efficient. It has definitely helped streamline my practice and helped my bottom line. I can't recommend this software highly enough.

Cons

The only complaint I have right now is that you can't enter a note from the mobile platform, although you can read notes entered from the office computer. This should be corrected as it is one of the only functions that cannot be accessed from the mobile platform, but is one of the most necessary when you are out of the office. Hoping it's added soon.

Review Source

JM

Joseph M.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Awesome platform!"

April 29, 2020

5.0

I had a great experience with MyCase. Firm users and clients love the ability to have one place to facilitate communications, whether internal or external.

Pros

As a busy and constantly changing law practice, one of the most important things is having a platform that does it all. MyCase enables you to integrate all of the tools you need to run a successful practice. It includes tons of options to make the process flawless, easy, and convenient. The communications tap is priceless and it is only evolving!

Cons

MyCase does not integrate with any form-filling platforms.

Review Source

LR

Libby R.  
Office Manager  
Law Practice  
Used the software for: Less than 6 months

### "User friendly"

July 18, 2023

4.0

Pros

Setting up new cases and invoicing and user friendly

Cons

There are some things that could be added to make the calendar more user friendly.

Review Source

JP

Jennifer P.  
Sole Practitioner  
Law Practice  
Used the software for: 2+ years

### "I love My Case"

March 7, 2019

5.0

Conflict checking is a breeze, since you can input all associated with a case. It has a time tracker. The billing is relatively easy to figure out and do. The support is phenomenal.

Pros

It is easy to use, it tracks time. I love that I can input all witnesses and connect them to cases and see who what cases an individual is connected to.

Cons

I haven't figured out how to do documents through My Case y et.

Review Source

CP

Caleb P.  
Boss  
Law Practice  
Used the software for: 6-12 months

### "Easily the best case management software on the market"

May 9, 2022

5.0

Pros

Functionality. Easy to learn, easy to use.

Cons

There are no down sides, besides it does not tell you lead attorney in the app.

Review Source

LV

Leslie V.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Recommended!"

November 6, 2018

4.0

Pros

I like MyCase for how much it streamlines the process. We cut out a lot of phone calls and walk-ins by using this product. That means we can spend more time working uninterrupted. The ability to use MyCase on our phones and tablets means we can stay in touch and work while on breaks at the courthouse.

Cons

I would benefit from the ability to automatically bill at a set rate for all emails and comments made on a particular case. It is tedious to have to enter those manually, but MyCase doesn’t currently offer a way to bill those with ease.

Review Source

AW

Amy W.  
Legal Administrator/Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Needed to compare time and billing software for a solo practitioner"

January 25, 2018

5.0

Customer service has been outstanding. Everyone that I have spoken to has been friendly and willing to take over my computer. Very helpful. Cody Nielson, one of the senior people has been especially helpful when I asked about the security of putting in bank information. The system allows you to reconcile bank statements, but the attorney that I work for is reluctant to do that until we are using the system for a month or two. The law firm's IT person also recommended MyCase. The cost is extremely reasonable and an attorney can get a discount by being a member of the ABA.

Pros

MyCase is an extremely user-friendly time and billing software. The tutorials have been very helpful. I needed to find something that an attorney could do with great ease. I also needed to be able to deal with retainers and trust accounts. You have the ability of allowing the clients to log into a secured client portal and share documents, as well as forwarding billing information. MyCase gives you the ability to create deadlines in calendar. All the deadlines from the calendar appear on the right side of the screen when you log in which is very convenient. Working with invoicing was much easier than I thought too.

Cons

I don't like the constant updates if a client logs into the Client Portal or if an update was made to the case or contact.

Review Source

VR

Verified Reviewer  
Contact Center Analyst  
Retail  
Used the software for: 2+ years

### "A full suite of tools to manage your law firm"

May 6, 2018

5.0

The ability to use it directly with MS Outlook is very helpful to our staff productivity.

Pros

There are several tools that I love in MyCase, the most importan one is the ability of creating my own templates fro legal documents based on the client's information.

Cons

Since it is web-based it can be limited in certain aspects like rearranging fields but still we can manage just fine!

Review Source

DH

Debi H.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Short and sweet"

August 20, 2020

4.0

Pros

It was easy to set up from the start and the upgrades has helped. User friendly.

Cons

Some of the customer are confused on the invoicing

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

It was not user friendly

Review Source

VR

Verified Reviewer  
Partner  
Law Practice  
Used the software for: 6-12 months

### "MyCase -- Review from Satisfied Customer"

March 6, 2019

5.0

calendaring, billing software, case management, monitoring deadlines, task management,

Pros

User friendly software; seems to be better than competition; we were refugees from the Abacus System which was unreliable poorly designed.

Cons

Need to connect incoming phone messages with case filed is possible;

Review Source

KM

Kathleen M.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Case Management"

September 8, 2021

5.0

Excellent

Pros

This program is user friendly and easy to navigate. I use it for case management and it is a great tool.

Cons

When I delete my notes the deleted note remains on my home page. I'd rather have my deleted notes removed from the system.

Review Source

MM

Mariah M.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "MyCase for Solo Practitioners "

January 26, 2024

5.0

Pros

I love that it functions as a legal assistant for me in setting up and managing my cases. My Clients love their portals.

Cons

I don't like that I can no longer integrate my emails through the website.

Review Source

AA

Anthony A.  
Partner  
Law Practice  
Used the software for: 2+ years

### "A great, simple way to keep track of everything in our practice."

December 6, 2017

5.0

Pros

Very easy to use; made specifically for use by attorneys. I have all my cases on there and we can download case documents, message each other in house and even save all my emails to clients even though we use outlook to email our clients. It is absolutely the easiest way to keep track of everything in our files. You can even use it for billing clients, keep your To Do list and download documents to each case.

Cons

The only thing that I don't like is the To Do list and how you can only print a 90 day view of it rather than the whole list.

Review Source

SC

Sandra C.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "MyCase is Awesome!"

November 6, 2018

5.0

Excellent! Keeps us calendared and organized - awesome!

Pros

Workflows! Being in a law firm setting, there are numerous tasks, firm procedures and statutory deadlines to keep up with. You can customize your workflows down to the tiniest details and with reminders, when needed, so nothing is ever missed!

Cons

Not being able to print our workflows in full. We would like to be able to print and include them in a procedures manual for training purposes. We have contacted MyCase several times about this. Hoping this feature will be available soon!

Review Source

KB

Kisha B.  
Material handler  
Warehousing  
Used the software for: 2+ years

### "Legal Go To! "

July 15, 2022

5.0

My overall experience has been A1, and my go to for years

Pros

I have used this my case for yeats, and for many different things. It's user friendly, and on top of just about any legal matters u might have or need to know about.

Cons

Honestly, I don't have any complaints.

Review Source

MR

Maria R.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "One place for everything"

November 6, 2018

5.0

I find it easy to use and think it's a great way to keep a law firm organized and on top of things. Moreover, it's a great way to keep clients updated on the status of their case and easily track conversations - no more endless searches on e-mail.

Pros

I like how we can do everything on it: billing, messages, calendaring, adding workflows and case stages, so nothing falls down the cracks. I also like how we can post comments on specific documents.

Cons

The messaging system times you out, so if writing a long message, it is best to type it somewhere else first then copy and paste to MyCase.

Review Source

JB

Jerry B.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Expert Witness Industry has a program to help their business"

June 9, 2020

5.0

Great, increased my yearly income by two times

Pros

Simple, available on phone, constant access to all cases docs, financials, mails, calendar, and to do.

Cons

Not fully applicable to Expert Witness Industry but easily accomplished if considered

Reason for choosing 8am MyCase

Mac user, sync to device, accessible at all times, great support, no software lose of service

Review Source

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