# Page 26 | 8am MyCase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is 8am MyCase the right Law Practice Management solution for you? Explore 783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115613/MyCase/reviews

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8am MyCase

4.6 (783)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 26 - Reviews of 8am MyCase

## Showing most helpful reviews

Showing 626-650 of 783 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GV

Gregory V.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Very well thought out and user friendly. Indispensable."

July 10, 2018

5.0

Billing efficiency, case management efficiencies.

Pros

This is a superior case management and billing system. I rely heavily on MyCase in the day to day operation of my business.

Cons

The balance-forward and interest on past due balances, in the billing system is somewhat difficult to achieve. Other than that, I find very little to complain about with this system.

Review Source

jL

john L.  
Founding Member  
Law Practice  
Used the software for: 1-2 years

### "experienced user"

December 11, 2019

4.0

b+

Pros

ease of data entry

Cons

Cannot message myself in the calendar, I had to set up my "own" company to get txt or sms messages b4 a hearing as I am away from my computer.

Reason for choosing 8am MyCase

internet review and price

Review Source

DG

David G.  
Solo attorney  
  
Used the software for: 1-2 years

### "I'm a solo and this is exactly what I need at the right price."

January 2, 2018

5.0

Pros

It organizes my clients, tracks hours, prepares invoices and has a client portal for accepting payments. Comfortable and pleasant to use as possible and just as quick and reliable as desktop software. Customer support is available with no problems at all.

Cons

I tried syncing with Quickbooks and it didn't go so well, but that was mostly because of problems I had with QB online. I use QB desktop and had trouble switching to online and syncing with MyCase - I wish there was a way to sync with QB desktop.

Review Source

BL

Brenda L.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Intuitive, organizes a huge amount of information and documents with ease"

February 14, 2018

5.0

Daily use - this is our central system for all information on any case. Efficient calendaring, connectivity to all cases, people, and tasks.

Pros

Global search feature - find anything fast. Easy to upload documents. MyCase is constantly upgrading and adding beneficial features.

Cons

Would like a connection to email without using a portal. We do not use the portal for client contact.

Review Source

FS

Frank S.  
Criminal Defense Attorney  
Legal Services  
Used the software for: 2+ years

### "Best Software on the Market"

February 28, 2019

5.0

Great from day 1!

Pros

It's easy to use, accessible, and scalable

Cons

Billing, but I think it's just that I don't like trying to keep track of my trust account anyway.

Review Source

Kathryn S.  
Associate Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Great for a Small Law Firm"

January 8, 2019

5.0

Pros

\-easy to use and figure out -all my case files are in one place -Easy to create task to make sure that no cases or deadlines are missed

Cons

\-I would like to edit documents without having to download them

Review Source

Response from 8am

March 15, 2021

Hi Kathryn, we are pleased to announce that File Sync is now available in MyCase, enabling you to edit and revise documents seamlessly, no upload/downloading required. For more information, feel free to check out this knowledge center article or contact our support team (800) 571-8062.

ML

Matthew L.  
attorney  
Law Practice  
Used the software for: 2+ years

### "great program"

June 18, 2019

5.0

Pros

easy to use, frequently updating with new features. Cost effective. client portal works great

Cons

phone app needs more features that integrates better.

Review Source

CW

Clinton W.  
Attorney, Owner  
Law Practice  
Used the software for: 1-2 years

### "I've used other time management and billing programs. This is by far the easiest to use and set up."

December 5, 2017

5.0

Pros

Invoicing is easy. I'm usually done in an hour or less, I can send the invoices electronically, which saves on postage and gets me paid faster.

Cons

It integrates with Quickbooks, which I love, but I cannot use the balance forward feature when invoicing and have it track correctly in Quickbooks.

Review Source

TC

Tim C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Comprehensive software at an affordable price. Has really streamlined our practice. "

May 11, 2018

5.0

Streamlined our practice management saving us considerable time and energy.

Pros

Clients seem to appreciate the availability of the online portal, as well as the ability to make secure payments online.

Cons

There had been some glitches on the app, but I haven't had any issues since the latest update. Other than that, I really don't have any complaints.

Review Source

DM

David M.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Maldonado Law, PLLC"

February 3, 2021

5.0

Great.

Pros

It offers complete coverage and meets all the needs to successfully operate a small law firm.

Cons

File retention and uploading video and audio files. It does not work great for large video or audio files which are routinely part of cases I handle.

Reason for choosing 8am MyCase

MyCase is extremely user friendly.

Review Source

SB

Shannon B.  
President  
Legal Services  
Used the software for: 6-12 months

### "Remote capabilities allow you to manage your work anytime and anywhere"

February 5, 2019

5.0

This software allows secure access to files and enables teams located in different regions to work together. Files can be set up so that users are given access to only the files they need, so your entire system remains secure.

Pros

I have limited use with myCase but what I love most is that I can access my files from any device through the cloud. This streamlines my work process and eliminates the hassle of transferring files from device to device using a disk or USB stick. I also love the internal messaging feature, which replaces email. This makes it so easy to track communications on a file. This cloud based service also eliminates the problem of transferring large files through email, as you simply upload them into myCase and send an internal message. Users can choose to have email alerts sent to them each time they receive a message or a new file. So, no matter what communication method you prefer, you can always stay on top of your files!

Cons

At this time, I have no complaints based on my limited use of the software.

Review Source

RM

Roxanne M.  
Operations Manager  
Consumer Services  
Used the software for: 2+ years

### "Positive reviews"

October 23, 2023

4.0

na

Pros

That you are able to look at real time cases.

Cons

There are no explanations to some of the cases

Review Source

DM

Donald M.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "It Works Well For Me"

January 9, 2019

5.0

With the prior practice management software I was using I was not able to access it on my mobile devices. I spend large parts of my day in court and I needed that capability. MyCase solved that for me.

Pros

The Client Portal is loved by my clients and the ease of use is great for me and my staff.

Cons

I operate in Canada and the client payment feature is not yet available here.

Review Source

LL

Laura L.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "MyCase has been wonderful for getting my offices up to speed with Invoicing, etc. "

April 10, 2018

4.0

Pros

Linking cases to clients for court dates, etc. Being able to upload documents for each individual client.

Cons

Not always easy to decipher. Need to figure out how to Invoice without doing monthly or something that shows on the calendar when a client owes money, etc. Invoicing for a flat fee is not as easy as Invoicing hourly.

Review Source

DC

Donn C.  
Principal  
  
Used the software for: 2+ years

### "Easy to use with great functionality"

May 10, 2018

5.0

Pros

VERY User friendly. I am by no means a techie, but I find the program so easy to use. I was up and running in just a couple hours.

Cons

I wish multiple client could be created in one case file. For example, if I represented 3 clients in a PI case, I would want one file created, but 3 separate sub-files for each client.

Review Source

EF

Elizabeth F.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "I have been using MyCase since 2015. It was easy for myself and clients to learn and use. "

January 25, 2018

5.0

A simple way to provide communication and exchange of documents with my clients, an easy way to create invoices that clients can pay online by check or credit card. An app that lets me access the files when I am out of the office.

Pros

I like that my clients can use it to upload and download documents. I like how easy it is to create invoices, and my clients like that they can pay those invoices online. I appreciate that new functionality is frequently added.

Cons

I occasionally run into little issues where the software seems to need more steps to do something that I feel it should take, but it is not clear if that is a user problem or a software problem. I cannot think of something that I actively would list as a con.

Review Source

TS

Toni S.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Best on the market "

August 7, 2018

5.0

Easiest most efficient software on the market. If MyCase doesn't have what you need then just tell them. They will have it for you later. Love love love this software.

Pros

EVERYTHING!! They listen to their customers needs and are always updating things to fit the needs of the users.

Cons

I wish I could click on a phone number from my phone and it call a client.

Review Source

VR

Verified Reviewer  
Client Services Administrator  
  
Used the software for: Less than 6 months

### "Communication Made Easy"

July 2, 2018

5.0

Pros

I am a user on this one and let me tell you, it has made life a lot easier when dealing with situations that entail highly important information. I use this with attorneys to keep all the important information in one place. From emails, scheduled events, to payments. I am able to make payments through this program and never have to jump around to get what I need done. Everything is in one place. Every time something is updated in my account I received an email alert to my inbox. I am always up to date on appointments, invoice updates, documents being uploaded, or even just a simple message.

Cons

I wish they still had the app up and running for this. I began using after the app was taken down. That would really help with convenience.

Review Source

KA

Karen A.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Easy to use"

September 10, 2019

5.0

Able to use leads now and convert to clients.

Pros

This is the easiest case management software I have used. Better than Clio and Practice Panther. Free ACH acceptance. They are always improving with updates.

Cons

The look of the dashboard could be improved.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing 8am MyCase

Cost

Review Source

AK

Adam K.  
Managing Partner/Owner  
Legal Services  
Used the software for: 6-12 months

### "Great, easy to use product"

November 3, 2022

5.0

It has been wonderful. I don't plan on switching it.

Pros

I like that it is very easy to use and basically has all the features needed for a law firm case management software.

Cons

I wish that the credit card processing fees could come down and that there was a built in intake process.

Reason for choosing 8am MyCase

I felt the most comfortable with MyCase.

Review Source

Jessica E.  
Case Manager  
Law Practice  
Used the software for: Less than 6 months

### "My Review "

February 29, 2024

3.0

Pros

I do not have an opinion as the moment I was hired, we were transfering from this website to another

Cons

Cannot provide as I did not use it enough.

Review Source

Gijs V.  
Expert Immobilier agréé/ Chartered Surveyor  
  
Used the software for: Less than 6 months

### "Excellent assisting software for my activity"

November 30, 2017

5.0

Organisation and overview. And invoices paid in time.

Pros

MyCase gives me a splendid overview of my practise and ongoing cases. It is intuitive, straightforward and very easy to use. As from the first login I was operational. Excellent helpdesk, which is very important.

Cons

I work in and from France, so would like to be able to apply European TVA standards, rates and sign but I am sure that that will come.

Review Source

PT

Peter T.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Love It"

November 21, 2019

5.0

Pros

Great intuitive system that has added more and more features.

Cons

Needs to have a better document management feature.

Review Source

DS

Deborah S.  
Attorney  
  
Used the software for: 2+ years

### "Easy to use and easy for clients to use."

January 25, 2018

5.0

Pros

Ability to have client's input in ONE location rather than e-mails to different staff members. Ability to quickly send documents to client when I receive them which allows client to be up to the minute on their case. Everything is uploaded so they know as much as I do about communications and filings.

Review Source

DB

Dennis B.  
attorney  
Law Practice  
Used the software for: Less than 6 months

### "Organization at last, my way, my speed"

May 11, 2017

5.0

I haven't had the chance to use the payment module yet which is mildly frustrating but i'm looking forward to same. The company also offers related website services in support/conjunction which I am considering but am unable to advise otherwise on.

Pros

Setup is structured but allows you to add your own categories and fields in addition to tasks, notes, documents etc letting you put what you feel is important up front. Unlimited storage in the cloud to allow for document association as well as a editing program and the ability of clients to check status on their cases to the extent you want such are all attractive features.

Cons

The open architecture approach is welcomed but I would like to be able to organize more case type specific concepts more easily than what I can. The editing program only works apparently if the system you are on has MS word as otherwise the system will advise you to purchase same. The mobile application I believe it being upgraded but you cannot see tasks on it for the moment.

Review Source

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