# Page 27 | 8am MyCase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is 8am MyCase the right Law Practice Management solution for you? Explore 783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115613/MyCase/reviews

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8am MyCase

4.6 (783)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 27 - Reviews of 8am MyCase

## Showing most helpful reviews

Showing 651-675 of 783 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jennifer C.  
owner  
Law Practice  
Used the software for: 1-2 years

### "Review"

July 9, 2019

5.0

Very good We are able to track payments and billing issues easily

Pros

Easy to use I can do bills from home Most clients can easily access their information

Cons

wish that you could go to second page from top of first page instead of having to scroll to bottom first to go to second page

Review Source

AB

Andrea B.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Easy to Use and Great for Client Interaction"

January 25, 2018

5.0

Pros

User friendly and it helps the client feel like they are up to date with what is happening with their case

Cons

I would like an easier way to sync documents then having to put them in the One Drive and then copy and paste them to My Case. It's a two step process and it slows our work production down

Review Source

RT

Rebecca T.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Love the mobile access and access from my computer/laptop. "

April 17, 2018

5.0

See prior notes.

Pros

MyCase is user friendly and meets the needs of my law firm for billing, calendar, contacts, etc. There is min requirement to submit this which is difficult as helping with this at 10 pm at night after long day.

Cons

Does not recognize my company email address that ends in .email.

Review Source

KK

Kamil K.  
Attorney  
  
Used the software for: 6-12 months

### "Helps me stay organized and save time."

June 10, 2018

5.0

Time saving, organization, easy billing and invoicing, keeping track of dates and progress of the case and being able to keep the client informed by having them log into the client portal to view all documents, dates and communications.

Pros

The ability to keep track of all aspects of the case, important dates, tasks, billing and secure communication with client.

Cons

The android app is constantly improving and adding features, but being able to invoice from the app is a major feature that it's still lacking. Integration with cloud backup would also be a nice feature, so that all documents uploaded to mycase would automatically sync with the cloud.

Review Source

MD

Mayte D.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Easy to manage for myself and our clients"

April 3, 2018

5.0

Pros

The fact that I no longer have to prepare a letter plus an envelope to physically mail out copies to our clients.

Cons

What I like least that I cannot have several tabs open. For example, pulling up my calendar to view dates that I can provide while writing a MyCase message to a client.

Review Source

LC

LATRINA C.  
Office manager  
Legal Services  
Used the software for: 2+ years

### "MyCase is Awesome"

May 21, 2019

5.0

Pros

I like that MyCase is very user friendly

Cons

There is nothing that I do not like about MyCase.

Review Source

CE

Charlotte E.  
Owner/Attorney  
  
Used the software for: 2+ years

### "I love the look, ease of use and client accessibility. "

December 12, 2017

5.0

Pros

I love the look, ease of use and client accessibility. It is also very easy for clients to pay the firm, get reminders and see their documents.

Cons

I would like the content of the notes to be searchable and currently that cannot be done. I also wish emails would more easily integrate.

Review Source

SS

Shardy S.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "MyCase is awesome!"

April 11, 2019

4.0

Overall it helps our firm be able to take care of the administrative task with relative ease. With its easy to use interface you are able to modify the fields of information by yourself, with help via tutorial, or over the phone instructions.

Pros

What i like about the this case is how easy it is to record amount of time spent per assignment, as well as, being able send out invoices.

Cons

I do find it slightly difficult to format documents on myTemplates.

Review Source

JB

Jonathan B.  
President  
  
Used the software for:

### "MyCase conserves MyTime"

August 28, 2013

5.0

I have used MyCase for the past 18 months. I chose it after evaluating a number of practice management software programs and its price, ease of use and ability to adapt to my practice were the initial selling points. Since first use, MyCase has solved a number of structural, communication and time issues for my complex bankruptcy litigation office as a solo. The ease of organizing documents under one folder with Amazon S-3 backup, with the client able to see and access his folder was a big hit with clients. Even the clients who had limited computer skills praised its ease of use. The encrypted communications became a feature that many client's liked after the NSA disclosures. Clients feel comfortable talking about issues via encrypted messagese, rather than making an appointment, setting aside an hour for what turns out to be a 20 second answer. The new workflows process lets me see when a case is jumping off the rails, well before it becomes a problem, either in court or ethically. The only downside is that the graphic icons are a little cartoonish, but that reduces client's fears. Most importantly, MyCase has given me time. What used to take a couple of hours every days managing the emails, e-filings and various paper documents, is now down to less than a half-hour a day. I actually leave the office before 6:00 pm most days, thanks to MyCase. I would not be able to take the case load I have right now without MyCase.

Review Source

MR

Mari R.  
Principal Attorney  
Legal Services  
Used the software for: 6-12 months

### "Very happy with MyCase. It's easy to forme to use as well as to receive payments from clients. "

September 19, 2017

5.0

Pros

The monthly rate for this service is great for all of its uses. Payments are deposited in my account pretty quickly and love that the clients can send money using MyCase.

Cons

I'd like for there be a way to have different cases associated with the same client for purposes of billing. It's a bit inconvient to have to send a separate invoice for each different matter I work on for the same client. Also, AmEx isn't accepted which forces me to use another point of sale system to receive AmEx cards. Lastly, it would be great to allow clients to be able to book appointments through MyCase.

Review Source

BT

Becky T.  
Paralegal  
  
Used the software for: 2+ years

### "MyCase is very user-friendly and definitely a "one-stop-shop " for your firm. "

July 10, 2018

5.0

Pros

Calendaring; and client time and billing - from inputting client time to generating the billing to recording payments received - very easy and efficient.

Cons

I cannot think of anything that I do not like! This program is inclusive of everything you need to operate your firm.

Review Source

KA

Kristi A.  
Managing Partner  
  
Used the software for: 2+ years

### "Great product!!"

April 10, 2018

4.0

Pros

The ability to accept credit card/ACH payments, the client portal, seamlessly syncs with Google Calendar, easy to use, covers all aspects of practice management.

Cons

The reports, the A/R, and billing functions could be more robust and easier to use; there is no CRM component.

Review Source

BS

Bruce S.  
Business Manager  
  
Used the software for: 2+ years

### "Simple, complete legal office operating software, reasonably priced."

April 3, 2018

5.0

Pros

Everything a small legal office requires at a very reasonable price. Simple to use; Mobile access; integrated billing with card payment and secure document transfer ability

Cons

Calendar could use some development, but it's basic manual operation gets the job done.

Review Source

VR

Verified Reviewer  
Lawyer  
Law Practice  
Used the software for: Less than 6 months

### "Not great for document preparation"

November 29, 2018

4.0

Pros

Initially, this software made my life much easier. It's great for a small firm or solo to have a case management software.

Cons

Our practice is heavy into document drafting. Each edit required downloading and then having to upload again. With e filing becoming standard, it was too many steps to simply have a document emailed or efiled.

Review Source

EE

Elizabeth E.  
Paralegal  
  
Used the software for: 2+ years

### "Mycase has provided us with a great billing option for our clients."

February 26, 2018

5.0

Pros

I have used other case management software in different areas of practice than now, and Mycase is by far more user friendly than the other two.

Cons

It may not be a con, but more of an operator issue, but I could use more detailed or varied reports for billing.

Review Source

VR

Verified Reviewer  
Law Clerk  
Law Practice  
Used the software for: 1-2 years

### "Standard software for doc review work"

February 20, 2020

5.0

A standard software for legal work. Makes repetitive doc review work more convenient and effecient.

Pros

It's been on the market for a long time for doc review work, so there's plenty of tutorial for beginners of the software. Since it's the standard for doc review work, the software has been perfected for many years and it's quite easy to use at this point.

Cons

It can be a bit complicated to start if you haven't done any doc review work before. But once you've found some good tutorial and practiced a bit, the software will turn out to be a great aid.

Review Source

DI

Donald I.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "My expierences with My Case Software"

September 10, 2020

4.0

I case easily access client info and documents electronically. It has saved a lot of time and paperwork.

Pros

I like the ability to easily track time and to export the invoices to clients

Cons

The process of changing a case from flat fee to per hour.

Review Source

PL

Pamela L.  
Paralegal  
  
Used the software for: 1-2 years

### " MyCase makes it easy to keep track of my 4 attorneys' daily activities and deadlines."

January 25, 2018

5.0

Pros

Appreciate the ability to assign individuals a specific color for use on the calendar. It enables me to keep track of the attorneys case activities & deadlines. I also like the ability of clients to access their files.

Cons

I dislike the address feature on the calendar. By saving everything, it becomes too bulky. I also dislike the fact that once a case is closed, all events n the calendar disappear.

Review Source

RM

Rafee'a M.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Awesome Practice Management Software"

November 5, 2016

5.0

When I first started my law practice, I was somehow directed to MyCase. I loved the fact that it allowed a 30-day free trial to get me acclimated to the service and it's features. Almost a full year of practice and I haven't looked back. I love the fact that it's interactive with Outlook and you can't beat the price. It's well worth what I pay for it. I am constantly recommending the software to my colleagues who may be just starting out (like I was) or are just looking for a different PM software. Great find for my practice!!!

Pros

The ease of use and the price

Cons

There are some specific features that I find would be helpful to my practice, but otherwise I enjoy the software.

Review Source

BW

Beverly W.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Review"

September 3, 2020

5.0

My overall experience has been great.

Pros

The ease of use. The tutorials to learn. The efficient changes made when input is given.

Cons

Report section not as complete and ease of use poor.

Reason for choosing 8am MyCase

The cost and customer support.

Review Source

RB

Robert B.  
Investigator/Owner  
Security and Investigations  
Used the software for: 1-2 years

### "Review"

November 6, 2018

5.0

It allows for oversight and management of a case from beginning to end.

Pros

Tools for organization of case files and management of those files easily. Easily takes payments via credit card or echeck. Financial tracking Time management

Cons

It is tailored to attorneys. We are a private investigation and security firm and the software is great even for us. Would just like the software to have a few things for investigators

Review Source

PC

Paul C.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Simple to use, delivers a s promised, exactly what a small firm needs."

October 12, 2017

5.0

Emailing of documents is just getting where it should be. It is getting better as I tested the new beta product and it works terrifically.

Pros

MyCase is very intuitive and simple to use. The calendar and email integration is great and the display screens are clear and uncluttered.

Review Source

Jeffrey D. K.  
Founder  
Legal Services  
Used the software for: I used a free trial

### "Complex and difficult to use"

November 13, 2018

4.0

We trialed myCase and didn't stick with it. Why? We found the product to be cumbersome and difficult to use. It didn't follow our existing workflows and made us change how we approched the case intake and management process. It's been the least favorite case management system we looked at in our evaluation of multiple systems.

Pros

Online access to key documents for clients

Cons

Relatively complex for existing law firms to port data into the system. Too complicated for our day to day needs.

Review Source

Response from 8am

November 21, 2018

Hi Jeffrey, thank you for your honest review. We are sorry to hear about your difficulties trialing with MyCase. Since your trial in 2013 we have made a number of improvements to our data import, and our product team has continued to release updates that improve ease-of-use. We have many happy firms using our system and hope that you will consider using us again in the future!

KH

Karen H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "my review"

June 27, 2019

5.0

Pros

ease of use and portability. clients love it.

Review Source

JS

James S.  
Owner  
  
Used the software for: 6-12 months

### "Fantastic customer service"

January 29, 2018

5.0

Billing ease and a secure portal to exchange client documents electronically. It also acts as a remote backup for all my client files

Pros

Keeps me up to date on my billing. With the mobile app I rarely forget to bill that phone call I made while waiting for the bank to open.

Cons

It could have healthier analytics. I do a fair amount of pro bono work and there are some clients for which I do paid work for one aspect of their case and do the other part of the case pro bono. There is no easy way to calculate the total non-billable hours spent on a client over a course of time.

Review Source

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