# Page 28 | 8am MyCase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is 8am MyCase the right Law Practice Management solution for you? Explore 783 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/115613/MyCase/reviews

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8am MyCase

4.6 (783)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 23rd, 2026

# Page 28 - Reviews of 8am MyCase

## Showing most helpful reviews

Showing 676-700 of 783 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

James C.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "The Foundation of My Legal Practice"

August 19, 2020

5.0

I love my case. It was very easy to use from day one

Pros

Calendaring client court dates and contact information. The billing software is equally as amazing.

Cons

documents that client upload were not easy to organize

Review Source

HS

Hemant S.  
PR and Comm. Head  
Legal Services  
Used the software for: 6-12 months

### "Love their economical pricing and docs managment feature"

September 26, 2020

5.0

Being a legaltech, it's quite a cumbersome for us to manage so many documents and keep track of the follow-ups.

Pros

The best feature we love is the case management as it is super easy for us to retrieve the requested document as and when asked by the client.

Cons

There's quite slow development and not bringing enough features. Still Indian payment gateways are not available.

Review Source

LH

Lis H.  
Immigration Paralegal  
Legal Services  
Used the software for: 2+ years

### "The Ideal Software for Your Firm!"

November 13, 2017

5.0

Our firm is able to work competently with clients and other employees.

Pros

You can write notes on each profile and keep documents uploaded with just the click of a mouse. The client contact information is easy to find and update on the daily.

Review Source

JG

Jessica G.  
Managing Attorney  
Law Practice  
Used the software for: 6-12 months

### "Overall great experience with the software."

April 12, 2018

5.0

Easy way to make payments and communicate

Pros

Enjoy being able to receive payments in the trust and operating account, enjoy being able to upload documents and receive documents, enjoy being able to communicate and keep accurate time.

Cons

The software does not have any flaws that can be thought of at the moment that affects my opinion of it.

Review Source

KS

Kimberly S.  
Owner/Attorney  
Law Practice  
Used the software for: 1-2 years

### "Easy to use."

December 12, 2017

5.0

Pros

There are several items that are integrated into one software. Invoicing, documents, notes, contacts, and calendar.

Cons

You cannot use MyCase for all of your billing needs and still have to use an accounting software such as QuickBooks. It would be nice to get MyCase to the point where it has a fully integrated accounting software that works for a law firm.

Review Source

CS

Casey S.  
Attorney  
  
Used the software for: 2+ years

### "Top quality software, I cannot say enough positive."

February 28, 2018

5.0

Organization

Pros

This software is the best on the market. Options are available to do anything you would want or need to accomplish.

Review Source

Response from 8am

April 16, 2018

Thank you, Casey, for your review. We appreciate your positive feedback and continued support.

TT

TL T.  
Data Analyst  
Law Practice  
Used the software for: 2+ years

### "My Case review"

February 12, 2019

4.0

Pros

Ease of use. Very intuitive. This system just happens to be very much like the system used by the state of Florida, which I was familiar with.

Cons

Inability to query system for data pertinent to my job

Review Source

VR

Verified Reviewer  
Summer Associate  
Law Practice  
Used the software for: Less than 6 months

### "Case management software for attorneys and paralegals"

August 14, 2018

2.0

Pros

This software was definitely easy to use.

Cons

There are other softwares out there that have more features for about the same value.

Review Source

Response from 8am

August 22, 2018

Hello, thank you for your review. We would love to hear your feedback in more detail so that we can improve your experience. Please do not hesitate to reach out to our customer support team!

JY

Jeremy Y.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Love MyCase"

December 28, 2020

5.0

Pros

Easy to use, keeps you organized and is user friendly.

Cons

Nothing at the moment. Customer support is always available and can update program to fit our needs.

Review Source

VR

Verified Reviewer  
Attorney  
  
Used the software for: 1-2 years

### "Very easy to use and great support if you have an issue "

January 25, 2018

5.0

Time and billing.

Pros

Ease if use and all the functions it does. It enables me to track my time, calendar events and engage in secure messaging with my clients.

Review Source

EO

Elizabeth O.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Worth. It. "

October 6, 2020

5.0

It's easy to use and there's no downtime. It's always available.

Pros

It's a virtual calendar and filing cabinet that you can share with your client. What could be better or easier? It's available whenever you need it, wherever you are... it's a lifesaver.

Cons

Can't say I've found anything yet that I don't like.

Review Source

KJ

Karen J.  
  
  
Used the software for:

### "Portability, Client-Friendly and Ease of Use"

September 5, 2013

4.0

I tried several File Management programs, including an extended couple of months with my top contenders - entering each file in all 4 "finalist" systems. At first I tried to rotate which system I would open a new file in before repeating the details in the other systems. It didn't take long before I kept opening MyCase first and I stopped bothering to enter all the info in the other systems. MyCase simply met more of my needs and did so without requiring an expensive programer. While I was doing my testing of programs, I also had a couple clients helping me evaluate the different client portals associated with some of the systems. They strongly preferred the MyCase client portal, saying it was more intuitive and user-friendly. There are some features that I would like to see improved or added but I won't even bother mentioning them here. When I log on tomorrow, they just might be there - that is what happened recently with the addition of a Workflow feature. A very pleasant surprise that has really streamlined some file management tasks. I also really like the true robust portability of MyCase with file access on my iPhone, iPad or Computer - not just a few features like some other systems. Thanks to MyCase, my sometimes office is a spot on the beach where I can enjoy the sand-dunes and waves!

Review Source

SM

Samantha M.  
Owner/Paralegal  
Law Practice  
Used the software for: 1-2 years

### "User friendly "

April 10, 2018

5.0

Pros

I can access all my case/client documents in just a few clicks and not have to be sitting in my office to do so.

Cons

I don't have any complaints at this time. I didn't previously like how there wasn't a easier way for my clients to pay invoices directly, however, with the implantation of the payment link, has been a plus!

Review Source

KK

Karl K.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Keeps Clients Informed; Keeps Me Sane"

November 20, 2019

5.0

It's been a boon to keeping me organized while keeping my clients informed--all in one place.

Pros

Easy to use and efficient. I can update the case while simultaneously keeping my clients up to date.

Cons

Not sure if there's a feature that I don't like, particularly with new features being added.

Reason for choosing 8am MyCase

values and features

Review Source

NA

Nalini A.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "Easy to work with"

February 12, 2019

4.0

Love the program.

Pros

Easy to make entries. Good set up for each page.

Cons

Wold like to see some of my requested changes implemented.

Review Source

FV

Fabrice V.  
Assistant  
Construction  
Used the software for: I used a free trial

### "Logiciel de gestion "

November 20, 2023

5.0

Je recommande vivement ce logiciel mycase

Pros

Ce logiciel mycase aide les tribunaux dans la gestion des dossiers juridiques.

Cons

Ce logiciel a un prix acceptable que j'ai pas grand chose à dire.

Review Source

CS

Carol S.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "I work with My case Daily, there are things that I think would be better, but over all I think it is"

January 25, 2018

4.0

Being able to keep up on our schedule with the calendar.

Pros

The calendar, it helps us keep on top of things. We can access the website from our phones as well.

Cons

Not being able to move from billing (invoices to the contacts screen) without needing to go back into billing. In other words not being able to bounce back and forth.

Review Source

JA

Jelitza A.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "I love MyCase.com! It's made my job so much easier! Once place to keep track of everything!"

November 15, 2017

5.0

Pros

I like how easy it is to navigate and how simple and to the point it is. Its not complicated like other programs I've looked into.

Cons

not much I do not like about this product. However, staying amount every month is a huge plus for me given that I am a sole owner of my company and like to keep my costs low.

Review Source

JM

Jenna M.  
Licensed Imimgration Adviser  
Legal Services  
Used the software for: 2+ years

### "Great software for managing immigration client work"

February 13, 2021

5.0

I used this software for about 3-4 years. It's pretty easy to use, just a bit expensive in my view.

Pros

The ability to store all client communications and documents in once place. Also that you can print to PDF all communications if you save them as notes.

Cons

No ability to print all emails for a particular client unless you save all communication as a note and print to PDF.

Review Source

MB

Maja B.  
Lawyer  
  
Used the software for: 6-12 months

### "I like the easy setup, user friendly and I was able to use it immediately when I downloaded it. "

March 6, 2018

5.0

Pros

easy to use; like that I can print out my notes to support my billing. Invoices make it easy to submit my billing and keep track of everything in regards to my cases, client's, billing and much more. Also I absolutely like that I can access mycase on my ipad and use it during breaks to enter my times.

Cons

I am not sure if I can get an hourly summary for each individual day. I didn't realize I had to have negative comments before I could submit this form. :-)

Review Source

PR

Peter R.  
Sole proprietor  
  
Used the software for: 2+ years

### "MyCase is easy to use, and quickly helped me streamline billing. I'm starting to use other features"

January 25, 2018

5.0

Pros

Easy to use, short learning curve, helpful training videos and excellent customer support. The billing is clean and easy to use. Collecting all client data and calendars is excellent way to keep anything from falling in the cracks. The new client payment options are great. The price is reasonable.

Cons

Not much I don't like about the program. As I review bills before sending the out, seems I get lost sometimes and wind up at the beginning of all invoices, rather than the batch I am working on.

Review Source

AS

Angie S.  
Legal Secretary and Office Manager  
Law Practice  
Used the software for: 2+ years

### "Experience has been great."

March 13, 2018

5.0

Pros

Easy to navigate around the tabs and was super easy to learn how to use. Everything is together in your case so the clients can find it all easy.

Review Source

DC

David C.  
Attorney/Owner  
Law Practice  
Used the software for: 6-12 months

### "No learning curve. I was able to use it effectively right out of the box (so to speak)."

June 4, 2018

5.0

Much more efficient practice...and ease of sharing documents.

Pros

I like the fact that I don't need outside software to manage or share my documents. I also like off of my work product memos. The "notes" section of the program makes that very easy.

Cons

I would like a back button that gets me to a prior screen a bit more efficiently. In other words, rather than use the browser's back button, I think that there should be an integrated internal back button.

Review Source

AA

Anitra A.  
Attorney  
  
Used the software for: 1-2 years

### "Life Changing"

January 25, 2018

5.0

Pros

Ease of use, client portal, time & billing, and affordability. Managing my legal practice has changed dramatically since I integrated MyCase. I save a considerable amount of time on administrative tasks, and the ease of communication between myself and my clients is great.

Review Source

VP

Victoria P.  
Managing Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Increased Price within a Few months of Membership/Poor Customer Servie"

August 28, 2018

3.0

Customer service is very poor. Their focus is not on retaining customers but getting them in the door by failing to mention material information that a customer should know before becoming a member. When I requested to speak with a manager, the representative told me that she would see if someone was "willing" to return my call.

Pros

Billable Hours, Invoicing and that is about it.

Cons

Seemed complicated at times. They have no payment option for clients that is standard with the price like most providers.

Review Source

Response from 8am

August 31, 2018

Hi Victoria, thank you for your honest feedback. We place great importance on training our team to provide quality service with an emphasis on transparency surrounding our products and services. We're sorry to hear that your experience didn't reflect the quality of service we strive for. Our Customer Success manager has contacted you to listen and better understand your experience. We look forward to improving your experience moving forward!

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