# Page 6 | 8am MyCase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is 8am MyCase the right Legal Calendar solution for you? Explore 790 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/115613/MyCase/reviews --- 8am MyCase 4.6 (790) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 6 - Reviews of 8am MyCase ## Showing most helpful reviews Showing 126-150 of 790 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tara S. Attorney Legal Services Used the software for: 2+ years ### "Going on 10 years, still happy!" July 28, 2024 5.0 Overall I'm very happy, I've been with them since 2015 and I still find their pricing reasonable. Pros It's easy to use, new hires, interns can easily learn and adapt to the program. Also it's not over down with too many bells and whistles, it does what it needs to. Cons Sometimes they seem a bit slower than other programs to add new options or integrations. Reason for choosing 8am MyCase Ease of use and set up, price (at the time). Review Source SH Shelia H. Attorney's Assistant Law Practice Used the software for: 6-12 months ### "My Case management made easy!" June 10, 2024 5.0 My overall experience with MyCase is that it is an amazing tool. Since I was not trained for this type of office work, it really made learning to get things finished in an acceptable order. Pros I love that we can easily keep track of every aspect of each individual case and not leave anyone hanging. Cons There are a few areas that can be complicated to navigate. Review Source CB Charles B. Partner Law Practice Used the software for: 2+ years ### "Best Law Firm Management Software I've Use" June 18, 2024 5.0 10/10 Best customer support and very reliable, convenient, and effective software. Pros The software is easy to use and has every function you would ever need. You can manage documents, deadlines, and Client invoices/Trust Accounting all in one place, and more. If there is a function you need and don't see, not to worry. MyCase is the only software I have ever used that actually responds to customer feedback. They will update the software, if you point out a flaw or an area that they can improve, the latter being more likely, but still uncommon. MyCase does it all! Cons The monthly fee, but it's worth it. I just hope MyCase doesn't realize they could charge me more. Reason for choosing 8am MyCase Because I thought MyCase was better organized and easier to use. Also, MyCase had the exact functions I was needing to get my Firm started. Review Source JM Jose M. Director of Operations Legal Services Used the software for: 1-2 years ### "MyCase in a Nutshell." June 3, 2024 5.0 Overall, its been a pleasure, however, for the cost and with competition out there like Clio, more needs to be done on the automation side and on the reporting side. Pros This program is needed for daily file managements and task follow throughs. Cons There is no way to implement a workflow in lead. Leads are tomorrow's clients, but, if you fail to follow through on the leads, they will go somewhere else. Just as in cases, there needs to be a way to implement workflows on leads. Also, there needs to be better reports for accounting. You may enter 10 or 20 or more time entries that are billable in multiple cases. There is no way to run a report on "open time entries that are billable" to see what is pending. The financial reports are convoluted. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase It was touted as a great product from a law firm client. Review Source RL Richelle L. Managing Attorney Legal Services Used the software for: 2+ years ### "Mycase review" August 4, 2023 5.0 It has helped my law practice run more smoothly. I am more organized. My clients use the document and communication features. They find it is easy. Pros It is easy to use, and affordable. I love the mobile app it is easy to use when scheduling court dates when in person for court. Cons MyCase defaults the calendar to Hawaii's time for Apple and Mac users. My clients who has Apple products say that the calendar shows the wrong time for events. They have to go into the system and default the calendar to Eastern standard time. Alternatives considered [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/) Reason for choosing 8am MyCase MyCase had a mobile app feature that worked better than Abacus. Abacus did not have the ability to save dox and info in the cloud. Switched from [AbacusLaw](https://www.capterra.com/p/18374/AbacusLaw/) MyCase had a mobile app feature that worked better than Abacus. Abacus did not have the ability to save dox and info in the cloud. Review Source JP John P. Attorney/Owner Law Practice Used the software for: 2+ years ### "Invaluable to my legal practice" August 4, 2023 5.0 Couldn't be happier Pros I love how much it's changed over the years. There are at least 2 new features that i wrote to the developers as a suggestion. MyCase changes with the market and changes to meet users needs. My entire practice revolves around this program Cons I wish I had access to my Leads information on the mobile app Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase MyCase proved to be better for a criminal defense practice that doesn't run on billable hours Review Source LM Lejla M. Chief Operating Officer Law Practice Used the software for: 2+ years ### "Easy to use, easy to train" July 28, 2023 5.0 Overall, mycase's exceptional services offer a wide range of advantages, empowering businesses to enhance their communication, efficiency, and customer satisfaction while saving time and resources. Pros The software is incredibly intuitive and user-friendly, equipped with an intelligent design that anticipates user needs. It simplifies complex tasks, ensuring a seamless and efficient experience. With this remarkable approach, the software empowers users to achieve their goals effortlessly, even without extensive training or technical expertise. Cons Price. It is expensive, but all great softwares are! Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase Price- it was more affordable than Clio at that time. Review Source MG Mike G. Operations Manager Law Practice Used the software for: 1-2 years ### "A very good product!" May 11, 2023 5.0 The best case managmeent software this firm has ever used! And it continues to get better and better. The MyCase desktop and most recently Outlook integrated apps are game changers for sure. However, the Outlook app only works with Exchange, not IMAP, etc. Pros MyCase is a very good product that is comparable to most other much more expensive options. Cons The accounting and invoice features of MyCase are very limited for our kind of practice. I don't like the fact that email attachments are automatically sent and saved to the case file. I'd like to be able to customized the features a little more. Reason for choosing 8am MyCase Simple answer: MyCase was as good --and even better in some cases-- then most of the products I tested and reviewed that cost significantly more than MyCase. Review Source dD diane D. legal secretary Legal Services Used the software for: 2+ years ### "The ease of MyCase." November 15, 2023 5.0 Wonderful. It is my first experience with a law firm. This program, makes me look like I've been doing it a lot longer. Pros The program makes my job so easy. I can not forget to do tasks, because it is all right there. It helps create an active case log and we can make sure that we are staying on top of everything. Cons The billing is the only feature that I am not nuts about. However, I believe it is the operator that is lacking. Review Source KB Kimberly B. Attorney and Owner Legal Services Used the software for: 2+ years ### "All Encompassing!" May 11, 2023 5.0 Honestly, without MyCase it would be impossible to run my office. I don't have employees perse, I have providers that I contract with, so I am the only one keeping track of everything. That is hard enough to do , let alone being ADHD! MyCase has really helped me manage the office and clients. Pros I like just about every function on MyCase. I love that they continually find other integrations and functions to make part of the system. Without it, I was a huge mess!! and poor! I am still learning how to use some of the functions, but each one has made the value of MyCase increase exponentially! Cons More of the alerts for the functions (ie receive message) need to be available for the phone app. I am not always at a computer and I need to get alert notifications when a message is sent to me. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase I really didn't like Clio(had used at a former firm that i worked for) and certainly didn't like the price. As a solo practitioner, the cost is a very important factor. MyCase simply outperforms Clio in the ease of use and learning new functions or integrations. I can say I will never switch form it unless it just disappears from the market! Review Source NK Nichola K. Attorney Law Practice Used the software for: 6-12 months ### "MyCase Highly Recommended for any Small-Sized Law Firm" May 11, 2023 5.0 It feels like every few months or so, I discover a new feature in MyCase that I wasn't aware of that makes my job/life easier. I feel like there is still much more that I could use within MyCase that I just don't know about yet. This understanding is only limited by the time I have to spend diving into MyCase's features. Either way, I'm optimistic because I feel strongly that there is more about MyCase that I can learn about and utilize. Pros I have used MyCase with three (3) different law firms: Once as an employee, once as a partner, and now as a sole-practitioner. I have also used Abacus. At each of the prior firms, I had no complaints and as a result, did not bother to spend any time researching other firm management software when starting my solo practice. The document e-signature feature is very convenient. The activity feed is very useful, and the ability to see the history of cases (and document handling -- who has viewed/uploaded a document) is critical. Cons Sometimes the features are not intutitive and I have to research how and why a particular feature is used. This costs me valuable time that I could spend billing hours on cases. Review Source kC kevon C. Attorney-at-Law Law Practice Used the software for: 2+ years ### "Mycase Review " May 11, 2023 5.0 Mycase is exceptional. If focus is placed on smaller firms particularly the pricing when it comes to the Caribbean firms that are not able to utilise all of the functions because of restrictions, but is still billed the same price as a firm that is able to utilise all of its features then that will shoot up its rating in the eyes of the smaller Caribbean firms and more firms would utilise the product. Pros The ease of access and functionality. Mycase is designed to make legal practitioners life easier Cons The fact that it does not adequately consider its usage by smaller firms, especially within the Caribbean Alternatives considered [Cleo](https://www.capterra.com/p/234429/Cleo/) Reason for choosing 8am MyCase Mycase is way more user friendly and easily understood Review Source AR Angela R. Legal Assistant Legal Services Used the software for: 1-2 years ### "Great CRM for Legal Firms" February 6, 2024 5.0 Pros We use MyCase mainly for case management & it is wonderful! We're able to bill all of our legal clients directly onto their related matter making it extremely easy to have them pay directly online with credit cards or even make offline payments & have them saved on the file! We save all of our notes on OneDrive & MyCase as per our compliance standards. MyCase makes it so easy to add notes and make sure all internal users are able to see and use the feature. Cons It can be quite expensive to have a lot of users added on the law firm side, but it does make up for it with unlimited client add-ons. Review Source JS John S. Attorney at Law Law Practice Used the software for: 2+ years ### "MyCase is a Necessity" February 6, 2024 5.0 Overall, I think MyCase has the best services and platform. The live customer support is critical. I don't want to email someone about a problem. I don't want to wait hours or days for a response. When I have a problem, I want to pick up the phone and speak with someone and solve the problem. The live technical/customer support is worth it's weight in gold. Pros TEcnical Support. It is invaluable to have a live, English speaking person who will instruct me on how to resolve an issue when one arises. The day MyCase stops this feature is the day I start shopping for a different provider. When I can't figure a solution out related to MyCase, they are always responsive and proficient. They answer your questions immediately and are the biggest selling point for your company. Cons LawPay being the only merchant service provider integrated with MyCase. They are charging too much and I have thought about canceling MyCase because I can not use the merchant services provider I want because they don't integrate with MyCase. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase Because MyCase is superior after considering all factors such as cost, services and support. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Because MyCase is superior after considering all factors such as cost, services and support. Review Source DL Dee L. Office Manager Law Practice Used the software for: 2+ years ### "MyCase review" February 6, 2024 5.0 MyCase is very user friendly. in hindsight, it would be great to see/view how setup affects many different areas of the data base. how clients are listed in sorting or reports, from first/last name vs last/first name, if not ability to view setup, maybe suggestion popups of different ideas to set up clients ect, Pros I like all of our clients, forms, documents in one place, easily searchable, easier for conflict checking, reports are great. MyCase is always improving and updating. Cons I don't like that reports do not have a total count of the case, I would like search options of how cases are listed in the client, currently there are not options and they are listed in abc order, Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase MyCase offered more options, and was more user friendly than Clio, close to same price, but maybe lower at the time Switched from [Firm Central](https://www.capterra.com/p/136050/Firm-Central/) Firm Central was very rigid and not user friendly Review Source TM Tamara M. Attorney Law Practice Used the software for: 6-12 months ### "Middling software, there might be better products out there " May 31, 2023 3.0 They started out fine, but now you're on your own if something goes wrong with your software. It could be hours or more than a day before someone responds. I was lured in by cheap prices, but the pricing has increased enough to encourage me to look elsewhere. If you are a brand new solo, it's a good and cheap option to start out, but it doesn't deliver on functionality. Pros Setting everything up was super easy. It integrates well with Google mail, calendar. My clients really like access to their files online. Cons The app freezes all of the time. Despite my numerous complaints, they seem to have little interest in fixing it and told me to use the website instead. This makes time keeping less convenient. The template functions are not helpful because they create weird formatting issues in the document, even if you use MyCase desktop. MyCase desktop is extremely clunky and will slow down your computer. Reason for choosing 8am MyCase I chose MyCase over Clio because they offered as many or more features at a lower price. I frequently use esignatures for contracts and plea agreements. Review Source AA Angelique A. Owner Legal Services Used the software for: 2+ years ### "MyCase Review for SILR Investigations" February 7, 2024 5.0 Pros I like that MyCase allows me to keep track of my clients in one CRM, that I can separate different practices of law, that it tracks revenue based on each practice of law worked. Cons I don't like how MyCase does not have a fee for a range of employees such as 1-10 employees at a certain rate. Review Source AA April A. Paralegal Legal Services Used the software for: 2+ years ### "Every Paralegal Needs this Program " February 6, 2024 5.0 Love mycase. It is the easiest part of my job. Pros This helps me stay on top of my case load. Everything is one place and it is user friendly. Cons Some of the features like document automation seem great but the time it takes to implement is just not available to me. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase Recommended by another law firm who had made the switch. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Attorney wanted to get organized and we started looking at programs. Review Source SWG Sims W G. Attorney Law Practice Used the software for: 2+ years ### "MyCase is My Firm's Best Case Management Software To Date" August 9, 2023 5.0 Case management, Billing, and Tracking Case Activity Pros The ability to manage numerous aspects of the law firm. Cons The multi-step process to save documents in MyCase and not being able to save documents from selecting the program in my email servers or browser programs. Reason for choosing 8am MyCase The features, ease of use, & price Review Source GT Glen T. Owner Principal Law Practice Used the software for: 1-2 years ### "Great Potential, Falls Short" January 4, 2024 3.0 Overall MyCase is just average. It could be so much better. I have asked MyCase to address these issues for over a year but they seem focused on adding bells and whistles like Zapier integration, document assembly improvements... all very good things, but neglecting the basic features that would make user experience so much better. If I was contemplating moving to MyCase I would think long and hard. If it wasn't for the client portal features, I would ditch MyCase. Pros MyCase has great potential. It plays nicely with other apps and the MyCase team has worked to make it more connective with zapier and other automation apps. It is headed in the right direction. It has a usable client portal feature and auto notification system that makes it valuable for our business in keeping clients updated on their files (cutting down on emails and redundant communications). It is stable-- very few glitches, outages, crashes, etc... Coming from the Amicus platform, it is far more reliable. It is relatively easy to set up and use. Cons Now for the bad news. 1. MyCase is frustratingly vanilla in ways that should be easily fixable. For example, MyCase allows almost \*no\* user customization for any of the meaningful ways users interact with the platform like events. Whereas most platforms allow calendar events to be listed by most recent or oldest, MyCase forces users to only view oldest to most recent (with an on/off toggle that lets you only view events in the future or the full list of events from oldest to newest). This means you have to endlessly scroll down the screen for any typical file with more than a handful of events. Worse, the main navigation bar at the top of the MyCase screen does not stay there when scrolling down, so if you want to navigate anywhere else or add a new event etc... you must scroll all the way back up to see that main bar and then scroll back down again to see the event you just added. Very annoying. 2. MyCase does not allow a user any control over what case information you see on a given file, so you wind up having to have multiple windows open to display the information you want rather than customize it for your practice. 3. MyCase forces an annoying amount of mouse clicking on users. For example, adding a new task to MyCase file requires 7 or 8 mouse clicks because MyCase does not allow for a user to set certain default settings that would avoid repetitious selections. 4. MyCase billing is just average. Again, creating bills and applying payments requires way too many clicks and selections. And it's needless. There's no reason MyCase cannot allow an Admin to set firm defaults for billing that would pre-fill in most of the data fields by default. Instead the user has to fill in each one manually over and over. Reason for choosing 8am MyCase Ultimately it came down to the client portal. My clients have multiple files each and I needed a platform that could provide updates automatically. The alternatives either did not have client portal or a very poor version at the time. Review Source JB Jamie B. Attorney Law Practice Used the software for: 6-12 months ### "Great tool for my start-up!" February 20, 2024 5.0 It has been a dream to use. My new firm is well grounded and ready to take off. Pros MyCase was simple to start using. It is intuitive and once you get it's design, it works very nicely. The internal reminders and messages features help my team keep every case moving. Cons MyCase could needs to be more forgiving on a mistake and allow a Note to move from the wrong case file. It also needs to allow for a capture of time for LEADS so they may be billed when they convert. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase Better pricing and integrations were available for a new start-up. Review Source CG Carla G. Attorney Law Practice Used the software for: 1-2 years ### "Good case management platform" February 15, 2024 4.0 Overall, I am happy with MyCase and am certainly not looking to change. Pros User-friendly interface. Lower price than other services for the same features. Cons While the core platform works well and consistently, the add-ons are hit and miss. The accounting add-on is buggy at times: it periodically refuses to sync with my bank account. It also is difficult to change accounting entries when I discover an error such as categorization. The new gmail add-on stopped working for close to a month. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase The features I wanted were available at a lower price in MyCase. Review Source JT Jonathan T. Attorney at Law Law Practice Used the software for: 1-2 years ### "MyCase is Efficient for Case Management" February 15, 2024 4.0 Very positive. It has helped out team integrate better case tracking and give clients a clear picture of the work performed. We have also kept better billable hours by logging times directly into MyCase and associating the time with the completed task. Pros The case tracking events and timeline is extremely helpful to see the progression, time tables, and work put into a single matter. Cons Generating reports can be difficult to complete. The user interface can be difficult to locate at times. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am MyCase The integration and constant development was appealing. Switched from [Airtable](https://www.capterra.com/p/146652/Airtable/) MyCase had a better framework shaped for our specific needs with client and case management. Review Source VM Vika M. Director of Operations Law Practice Used the software for: 2+ years ### "Easy to use, but could use improvement" July 19, 2023 4.0 Good overall, east to use, flexible, forgiving. But the desktop drive leaves a lot to be desired. Pros Ease of use. MyCase is definitely user-focused. It was easy to learn to use when i first started with the firm - with minimal training i was able to learn and adapt on my own with relative ease. It also seems very forgiving - if you make a mistake, it is easy to fix with minimal steps. Cons MyCase Drive and document storage - clunky. We transitioned from another platform, files didn't move over in the migration process didn't work on MyCase end and the customer service team was unapologetic for failure of their platform. We weren't warned that the files weren't transferring, they simply didn't. There also seems to be persistent syncing issues between the desktop and online system. Review Source BF Barbara F. Paralegal Law Practice Used the software for: 2+ years ### "Wow!! How easy is this." February 12, 2024 5.0 Overall, after finally convincing myself to take advantage of the full capabilities of MyCase I can't live without it. Pros The ability to track everything just as I would if using a paper file, and calendar is great. Cons I find it a bit of a nuisances that I cannot past into the search bar. If I copy a name or case number, I have to type a character in the search bar then highlight it and paste my search. I would rather just paste my info and go. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.