NAVIS CRM

NAVIS Reservation Sales Suite


5 / 5
2 reviews

Who Uses This Software?

NAVIS services independent hotels and resorts, and vacation rental companies that have at least 100 units or more.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • NAVIS CRM
  • www.naviscrm.com/
  • Founded 1987
  • United States

About NAVIS Reservation Sales Suite

NAVIS Reservations Sales Suite brings guest data and CRM functionality to call center software. This cloud-based solution turns your reservation teaman existing cost center and first moment of truth for guestsinto a productive sales channel that delivers more direct bookings, better agent conversion rates, higher quality sales leads, and better lead management than traditional online sales.


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NAVIS Reservation Sales Suite Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking

NAVIS Reservation Sales Suite Reviews Recently Reviewed!


Navis Narrowcast

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The ease of use, great for rez managers to manage day to day operations of their call centers, good supply of different reports, giving you the upper hand in analyzing real, live data not only on a day by day, but even hour by hour of the operation, helping you to make necessary changes with staffing or offers.

Cons: Possibly the cost, the company i worked for, constantly talked about the price, but in reality for any manager that has used this product, is really worth the price.

Overall: Overall, Navis is not just a product you purchase, is really a partner, their support team is superb, always looking for ways to help, reviewing data alongside the companies, great company and great people. Top notch customer service.

Capterra loader

Great property management software for call tracking and lead management!

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Narrowcast is very user-friendly and easy to use. The support staff at Navis is always eager to help with any training needs and extremely efficient. They give you real training tools for you to be successful.

Cons: The only downside is that the cost of the software is higher than most other companies that offer similar software.

Overall: Customer lead management and reservation call training were the main features of the software that I used. I love the Navis product and their support staff are the best in the business!