# Rosemark Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rosemark Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/115628/The-Rosemark-System --- # Rosemark Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rosemark ## What is Rosemark? With over 30 years of experience in the home care industry, Rosemark is one of the most effective and proven non-medical home care software systems available. Our caregiver app provides a direct link between caregivers and the home office, and our EVV options ensure compliance with the 21st Century CURES Act. Customizable to fit the needs of your home care agency and affordably priced, users say Rosemark's customer care is the best in the industry. Rosemark is designed to help non-medical home care agencies provide services to Private Pay, Medicaid, the Veterans Administration (VA), Long Term Care Insurance (LTCi), and Worker's Comp clients. • EVV and HIPAA Compliant • Caregiver Scheduling Tools • Integrated Billing & Payroll • GPS-enabled Caregiver App • Caregiver Tracking • 99% Uptime • 30 Years of Home Care Industry Experience • Industry-leading customer support from a team that truly cares about your agency ## What is Rosemark used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $100 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rosemark?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rosemarksystem.com/&name=Rosemark) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rosemark 4.7 (95) VS. [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting Price $100 Other, Per Month Starting Price $325 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (95) Ease Of Use 4.5 (155) Value For Money 4.7 (79) Value For Money 4.5 (152) Customer Service 4.9 (94) Customer Service 4.6 (153) ## Rosemark alternatives Highest Rated [4.8 (182)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (92)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/115628/The-Rosemark-System/alternatives/) ## FAQs about Rosemark Overview ### What problems does Rosemark solve? Rosemark solves home care scheduling chaos, caregiver coordination gaps, and payroll and billing errors by centralizing schedules, clock-ins, GPS tracking, credentials, messaging, and QuickBooks integration. Home care agency owners, schedulers, coordinators, and back-office teams use it to reduce call volume, replace spreadsheets, cover open shifts faster, and stay compliant. Answer based on 68 reviews Overview ### Which roles and teams benefit most from Rosemark? Rosemark is most used by home care owners, executives, and operations leaders who need visibility into scheduling, staffing, billing, and business performance. Office managers, administrators, schedulers, and clinical supervisors rely on it to coordinate caregiver assignments, manage client records, streamline daily workflows, and keep care delivery organized. Answer based on 94 reviews Overview ### What company size and specific industries is Rosemark built for? Rosemark is designed for home care agencies of any size that need to schedule caregiver shifts, manage care plans, post jobs, record sales contacts, track referrals, and plan marketing activities. It is built for businesses in the home care services sector rather than general-purpose organizations. Features and Usability ### What are the key features of Rosemark? Rosemark includes core home care features like caregiver management, scheduling, visit verification, and time tracking by client. Reviewers also highlight reporting, credential and expiration tracking, GPS mapping for caregiver matching, and billing, payroll, and QuickBooks integration as key differentiators for daily agency operations. Answer based on 58 reviews Pricing ### How much does it cost and what fees or limitations are included? Rosemark starts at $100 per month for the Standard plan, which includes 10 clients; extra clients cost $10 each. The Enterprise plan also starts at $100 per month, includes 7 clients, and charges $13 per extra client. Both plans include a one-time set up fee. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Rosemark integrate with? Rosemark integrates with QuickBooks Online Advanced and Home Care Pulse. The catalog also lists these platforms for financial and experience management connections, giving Rosemark two third-party integration options for billing and customer feedback workflows. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on Rosemark? Rosemark offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Reviewers say everyday users often get up to speed quickly and can train coworkers easily, while schedulers and admins may need more time for the desktop version, scheduling workflows, and detailed setup. Answer based on 27 reviews Getting Started and Support ### What customer support options does Rosemark offer, and how do users rate the experience? Rosemark offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users generally describe support as responsive, knowledgeable, patient, and easy to reach, with helpful training resources and guidance during setup, though some mention occasional feature-fit issues that required ongoing assistance or customization. Answer based on 58 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Mobile Access 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Electronic Signature 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Digitally sign online documents Third-Party Integrations 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Rosemark 33 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Manage caregiver's training, scheduling, supervision, performance evaluation, etc. Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Notifications via mobile devices Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes Track time worked per client Process that confirms a caregiver's visit and services provided Get Advice We can help you find the software with the features you need. Features 4.5 (91) 4.5 Based on 91 reviews ## Pricing Value for money 4.7 (79) [View pricing plan details](https://www.capterra.com/p/115628/The-Rosemark-System/pricing/) Standard $100.00 Other,Per Month It includes: - Care Plans - Invoicing - Reporting - Scheduling - EVV - Caregiver Mobile App - Quickbooks Integration - Messaging - Integrated Job Application - File Storage - Dedicated Account Manager - One-on-one Personalized Training Enterprise $100.00 Other,Per Month It includes: - Scheduling - Care Plans - EVV - Caregiver Mobile App - Invoicing - Quickbooks Integration - Reporting - Messaging - Integrated Job Application - Increased File Storage - State Medicaid Integrations - Electronic Forms - Multi-Agency Dashboard - Dedicated Account Manager - One-on-one Personalized Training Value for money 4.7 (79) 4.7 Based on 79 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Home Care Pulse | Experience Management](https://www.capterra.com/p/191386/Home-Care-Satisfaction-Management-Software/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (94) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (94) 4.9 Based on 94 reviews ## User reviews Overall rating 4.7 Based on 95 reviews Filter by rating 5(73) 4(20) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent CS Cecile Sutherland C. President Owner Hospital & Health Care ### "President/Owner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2025 Very professional team. Timely response to questions. They will continue to walk you through concerns without making you feel incompetent Pros The timely and professional response from the IT team. They go above and beyond to make sure that the company's questions/concerns have been addressed. Cons Not much. Been with them for over 13 years and have never thought about leaving them. The only issue I have had over the 13 years was with 1 employee who did not have the best customer service and patience when assisting me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 19, 2025 Dear Cecile, Wow, thank you so much for leaving such a glowing review of our Rosemark software on Capterra! Your 5-star ratings and that perfect 10/10 recommendation score absolutely made our day. What truly resonated with our team was hearing that our Customer Success team has been there for you when you need us and that they consistently go above and beyond to help. That's precisely the kind of partnership we strive to build with every client, so knowing we've achieved that with you means everything. Thirteen years together is a tremendous milestone! We are genuinely honored that you've stuck with us all this time and never felt the need to look elsewhere. That kind of loyalty is earned, and it pushes us every day to continue delivering the exceptional service you deserve. Thank you for being such a valued partner, Cecile. We are privileged to have you. Warmly, The Rosemark Team SN Stephen N. Owner Hospital & Health Care ### "20 years +" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 We have been with Rosemark for 20 years and haven't found a reason to leave them. They are always proactive and understand our homecare service, they really are great at what they do. Pros Their support for our team is amazing, they are always there for us. Their service is never down, they are super reliable. Their system is very user friendly and easy to learn. Cons I wish they had better reports with graphs and charts. Whenever I need something like that, they can get it for me quickly. sometimes it takes more time than I like to produce invoices but we do have three locations so it will likely take some time no matter what. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2025 Thank you so much for your review, Steve! We appreciate your feedback as well as your partnership! Daniel S. CEO Individual & Family Services ### "Five stars for Rosemark. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2025 HomeJoy of Kalamazoo has been using Rosemark since 2016. We needed to upgrade our systems at that time and it was a huge upgrade. I looked into another software system which was saying they are the next best system in 2022 and found it was not as functional or easy to use. Pros They have continuously improved their system roling out the second version of their caregiver app just over a year ago. I cannot say enough about their customer service. They answer our calls and answer our questions quickly. Their email support has been equally responsive and supportive. Cons There is a learning curve for my schedulers. They must do the tutorials, because the desktop version of Rosemark is not as intuitive as the web version. The desktop version is much faster and easier to use once you have learned the process. Switched from [AdaCare](https://www.capterra.com/p/125608/AdaCare/) Improved function of careplanning and visit verification. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 5, 2025 Thank you so much for your kind review, Daniel! We appreciate your feedback as well as your continued partnership! AT Amy T. Owner Hospital & Health Care ### "Highly recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 21, 2025 Overall I have always been very happy with Rosemark, especially when the \[sensitive content hidden\] used to call me to ask how things were going. I thought that was a wonderful, personal touch! Pros Rosemark's customer service is spectacular! No matter what time of day it is, they answer our questions and help fix whatever bind we've found ourselves in. Cons Cost keeps rising which is frustrating. Also, there are some features that other vendors have that I wish Rosemark had. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 24, 2025 Thank you so much for your review, Amy! We know you're busy, so we truly appreciate you taking time to provide your feedback about Rosemark. VH Vanessa H. CEO Hospital & Health Care ### "Mark of Excellence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2025 The Best decision as a Small Business Owner, they Truly have my best interest Pros As a homecare provider, it is and was very important to have to Best Service Provider in the Industry and there comes Rosemark... Life has Never been simpler Everything that is Necessary in ONE Bundle Service Unspeakable. Always get Positive results in various situations Rosemark is there. Cons I actually have no Cons.... Unbelievable Switched from [Caretime](https://www.capterra.com/p/229462/Caretime/) After several signs of inconsistency it was inevitable to seek another provider to illuminate excessive office hours to correct many issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2025 Vanessa!!! Thank you so much for such an amazing review! We're so thankful you're our partner, and we look forward to working with you for many years down the road. We appreciate you! BY Bradley Y. Administrator Health, Wellness and Fitness ### "Excellent customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 12, 2025 Excellent! The app is helpful when we need clarification on tasks completed. Pros Awesome customer service! Streamlined app. Cons None that I can think of. The experience is very streamlined. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2025 Thank you so much for your review, Bradley! We love to hear that our Customer Success team and our app meet your expectations. Thank you for being a loyal Rosemark customer! BC Brian C. Executive management Hospital & Health Care ### "Rosemark is an outstanding product for home care" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2023 We have used Rosemark for 12+ years, and have had great experience all along the way. I highly recommend Rosemark. Pros The customer service is outstanding. Calls are either answered immediately, or returned within a couple hours. Cons There is no disappointments that come to mind. No complaints. Reasons for choosing Rosemark Rosemark was by far the most responsive provider I considered when looking at various scheduling softwares in the marketplace.We can be found here: https://www.7dayhomecare.com/ Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tammi M. controller Health, Wellness and Fitness ### "A terrific move to Rosemark" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2021 Our electronic billing has been transformed through our switch to Rosemark. Before Rosemark, we sometimes had to wait months for payment from the VA, and now the VA typically pays us within ten days. Since we have been a consistent customer of our electronic biller for years, we know that the problem must have been on our software provider's end. Pros We really appreciate the following features: 1. customer service is fabulous 2. the flexibility to change rates and make adjustments to shifts 3. the ability to view invoices before sending them to QuickBooks Cons There are a few things that would be helpful to us that we cannot current do: 1. export a veteran claim by individual or by a selected batch 2. choose hours of the day for pay/bill rules (e.g., we pay OT rates for Christmas Eve and New Year's Eve from 5p-midnight) 3. a report which summarizes travel time for a selected period 4. a pop-up menu which lists caregivers who are eligible to serve a selected client that is ordered by distance from the caregiver's home address to the client's address 5. a report that would help us to determine the amount of nonbillable mileage to pay to caregivers Also, one cumbersome process is creating a CSV for a payroll export. It is a little counterintuitive and "tech-y." Switched from [eRSP](https://www.capterra.com/p/129443/eRSP/) We made the switch because of poor customer service from our previous provider which resulted in a significant payment delay from the VA and ongoing problems in posting payments into QuickBooks. Reasons for choosing Rosemark We chose Rosemark over other options because of our interactions with \[SENSITIVE CONTENT HIDDEN\]. She was knowledgeable, smart, innovative, and responsive, and she assured us she would walk the entire onboarding process with us personally...and then did so. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Tammi, We are so glad that we were a good choice for you. Thank you for your thoughtful feedback and feature requests, we do have these upgrades on our radar. I'm glad that you were able to clarify how you have gotten big improvements in your VA (Veterans Administration) billing turnover time. I will pass on the Kudos to the Customer care team! LE LESLEE E. Owner, Director Health, Wellness and Fitness ### "Best Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 4, 2021 I have been using Rosemark exclusively for 15 years. Over the years as the marketplace has changed, Rosemark has adapted new technologies before I knew I needed them. Pros Softwear is user friendly and support could not be better. It integrates easily with other apps and can be customized to suit my individual needs. Cons I don't think there are any features that are missing or coul be improve at this time. I don't find aspects of the softwear that are difficult to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Leslee, We are happy to help. It has been a long, great relationship we have had. We love building the things that help our customers say ahead of the curve! Thank you for your kind words. CB Carla B. CEO/Owner Hospital & Health Care ### "Use of Rosemark" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2021 I really enjoy using the system makes tracking caregiver time easy esp for payroll. \[SENSITIVE CONTENT HIDDEN\] has been awesome thru the whole process with addition to the cx service staff when you call in. Pros Customer service is always so easy to work it. They seem to always have a few different option to complete the task at hand. Cons No complaints on our end that wasn’t easily figured out by \[SENSITIVE CONTENT HIDDEN\]. Reasons for choosing Rosemark N/a Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2021 Carla, It's great to see that using scheduling along with EVV is working for you. The two processes work together to enable a seamless payroll workflow, as you have discovered. We truly appreciate your kind words. [View all Reviews](https://www.capterra.com/p/115628/The-Rosemark-System/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [GEOH vs Rosemark](https://www.capterra.com/compare/115628-207985/The-Rosemark-System-vs-GeoH)