# Page 3 | Marcom Portal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Marcom Portal the right Digital Asset Management solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/115729/MarcomCentral-Enterprise/reviews --- Marcom Portal 4 (83) [View alternatives](https://www.capterra.com/p/115729/MarcomCentral-Enterprise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Marcom Portal ## Showing most helpful reviews Showing 51-75 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RF Ryan F. Digital Insights Manager Sports Used the software for: 2+ years ### "MarcomCentral Review" September 19, 2016 4.0 I've been a big fan of what we're able to do. The training is a little difficult and we don't have a lot of staff members that can pick it up, but once you know how to use it, it's really a great product. Our clientele has really responded positively to it. Pros It's very easy for the client to use and I like the flexibility it has with how you can customize. Cons It's a little tougher on the back end and takes more time to create items than I would prefer. Review Source Response from MarcomCentral September 19, 2016 Ryan, Thank you so much for your review of MarcomCentral! We're happy to hear the ease of use and customization works well for your company, and we've taken your advice seriously. Please let us know if there's anything else we can do for you and PGA. Best, The MarcomCentral Team ML Mandy L. Project Manager Used the software for: 2+ years ### "Most of my experience is positive " January 3, 2018 3.0 Pros Once the items are available on the site it is easy for our franchisees to use. We need a program that is simple and easy to implement. Once we get franchisees to use it they do like it as long as we rae offering what they are interested in. Cons Sometimes it takes too long to add materials to the site. Customizable pieces need to be added quicker. Once they are added that piece should be shared with the print vendor directly from Marcom so there is no confusion as to what piece was added and when it was added. Review Source Response from MarcomCentral January 4, 2018 Thank you Mandy! Your concerns have been forwarded on to the appropriate teams. KH Kellie H. Graphic designer Insurance Used the software for: 2+ years ### "Marvin is too tedious of a platform to be useful. " December 9, 2019 2.0 Marcom is not worth the time and effort put into it to make it work for us. Pros It provides a necessary function of resizing and editing creatives without the need for a designer to do so. Cons It’s slow, hard to understand, tedious, and has many functionality road blocks. We have used it for years, but we just switched to a different platform due to the complications we constantly have with Marcom. Review Source MM Melissa M. Administrative Assistant Used the software for: 1-2 years ### "Our experience with Marcom has been GREAT! " January 4, 2018 4.0 It is a one stop place for our sales force to have the marketing information that need in one place. Pros The ease of getting the information out to our users. it is simple tool and easy for our users to navigate. Cons No complaints here. We did have an issue with the amount of time that it took to upload large files, but that seem to have gotten better. Review Source NH Norman H. Used the software for: ### "Collateral Distribution System" November 2, 2016 4.0 My company has used Marcom Central since May 2015. One of the main reasons we chose this system is its flexibility and "self-service" structure. My business needs require extremely quick turn arounds in terms of posting and/or updating the products/items we feature on Marcom. Their admin portal and web access allows me to address those needs wherever business finds me (office, remote, etc). My BRM Jessica has been fantastic to work with; responsive and timely. Keeping it real, my only constructive criticism is that some of the admin structure to update/create items is a bit clunky and does require an investment in time to learn. The admin user guide can be more user friendly and finally I wish the customer support team was larger so responses can be made more quickly. Many new features/functionality is coming in 2017 so I look forward to see how they play out. Review Source Response from MarcomCentral November 2, 2016 Norman, Thank you so much for your review and expressing your concerns. We are elated to hear our tool helps your business needs, and in terms of the user guide, admin structure and support team, all responsible parties have been notified and we are working on it! Our new UX and features will be relesaed soon. We look forward to continuing to help you and your team. Thank you again, The MarcomCentral Team SM Stephanie M. Director, National Marketing Used the software for: 2+ years ### "The MarcomCentral product and team are both fantastic." January 4, 2018 5.0 Pros The platform is easy to use and constantly receives updates to increase usability and functionality. Review Source Response from MarcomCentral January 5, 2018 Thank you so much for your glowing review! VR Verified Reviewer Marketing Associate Consumer Services Used the software for: Less than 6 months ### "The system is slow. The wait time b/w click and next screen is way too long for 2018 tech." January 3, 2018 4.0 We are working on streamlining our marketing collateral communication. This gives us a platform to do so with our sales team. Pros The ability to use it as a marketing hub for our collateral. It really allows us to share within the team and without. Cons The slow response of the system. It is a very rigid system, for something being used to host files it should give a little more flexibility. Also, it is not possible to completely delete anything off the software. You just have to hide it. Review Source Response from MarcomCentral January 31, 2018 Thank you for your review! We'd love to send you a thank you and discuss your concerns. Could you reach out at your convenience? RR Robyn R. Sales Marketing Campaign Manager Used the software for: 1-2 years ### "Great platform but requires constant maintenance and work" January 3, 2018 3.0 Retailers are able to access pre-approved customizable templates. Pros Great customization tool. Easy to use. Can design the site however you want. It's a great platform if you have someone to constantly review the content and update. Nice that once the technology is built for one customer it's available for all marcom customers (smart business model). Cons Technology sold in was a bit misleading. We were told that all of the technology already exists, but in reality we had to custom build some of it, and there are set custom build time periods each year, so if you want something you have to wait for the custom build time period and hope your project can be fit in. Review Source Response from MarcomCentral January 4, 2018 Robyn, Thank you so much for the review. I hope we can continue to enable your retailers to customize their own materials and free up your teams! We apologize if there was any confusion in the discussion of what is available out of the box, and please let us know how we can assist you. Your comments have been passed on to our development and client services teams. VR Verified Reviewer Digital Marketing Associate Investment Management Used the software for: Less than 6 months ### "Great functionality, not intuitive enough from an admin point of view" January 3, 2018 3.0 Pros I have found its variability and scope to be broad which is obviously a good thing for a large business with varying needs. Cons It is far too complicated and complex. It seems like there must be an easier way to store, display and edit information from an admin point of view. Some processes which should seemingly be simple (such as uploading documents and sorting them) are way too complex. Review Source Response from MarcomCentral January 31, 2018 Thank you for your review and feedback! We'd love to send you a thank you and discuss your concerns. Please reach out at your earliest convenience! MB Matthew B. AVP, Director of Sales Support Banking Used the software for: 6-12 months ### "Working with the Marcom Team has been exceptional. " February 9, 2018 5.0 Pros The ability to offer on-demand/self-service branded, personalized, compliance-approved sales support materials to our sales professional across our Member Banks has been invaluable and we continue to expand and leverage our usage of the system. Cons No significant cons to report. The product definition process can be a bit time consuming, but the bulk upload tools help with efficiency. Review Source EP Elizabeth P. Publications Specialist Publishing Used the software for: 2+ years ### "Useful Tool" December 13, 2019 4.0 Pros Clean, easy to use interface; can export data to commonly used formats; customisable. Cons Compatibility issues with some browsers - Flash doesn't always load when it should without prompting. Review Source EE Eydie E. Marketing Operations & Projects Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall, it was good, with a few hiccups along the way." January 3, 2018 5.0 The allowed much more flexibility for our users to customize their assets. Pros The ease of use for the end users. Software support by customer service agent was very helpful and always made herself available to my team when we needed her. Cons The admin side is much more technical than anticipated. Working with FusionPro seemed to be quite difficult for our designer. The training for use of the Admin site could probably be expanded to give a more indepth understanding of how to manage the app, especially considering the cost of training. Review Source Response from MarcomCentral January 4, 2018 Thank you, Eydie! I've passed your feedback along to the appropriate teams, and your BRM is a great resource to help understand any technicalities. MM Megan M. Creative Services Manager Used the software for: ### "Incredibly powerful software and service. " July 9, 2015 5.0 In a very positive way, MarcomCentral changed everything about the way our marketing department does business. Because Marcom enables organizations to create and host customizable collateral on a grand scale, our team members were able to move from order-taking roles (creating one-off marketing collateral), to more forward-thinking, consultative, and strategic roles. Now we're able to better assist field associates, our sales team, and even home office departments, by providing marketing assets in one, convenient location. When branding, promotions, or pricing changes in our organization we can update things in one place. Our field knows that whatever they download from our Marcom portal is corporate-approved collateral and the most up-to-date. I would highly recommend MarcomCentral to any and every organization! Review Source Response from MarcomCentral July 9, 2015 We are thrilled that MarcomCentral has had such a positive impact on your team. It's been a pleasure working with you and seeing the exciting results. We will continue to work side by side and assist you any way that we can! RL Ruta L. MarCom Manager Used the software for: 2+ years ### "Disappointing that it's still not mobile friendly which makes this online tool very archaic" January 3, 2018 3.0 Pros Easy for end customers to use, easy to connect to our Content Management System, easy to change look and feel for most pages. Cons Not mobile friendly, not easy to set up customizable assets, often the site doesn't display loaded assets properly. Review Source Response from MarcomCentral January 4, 2018 Ruta, Our mobile app is coming soon! Thank you for your review! CB Chance B. Designer Used the software for: 1-2 years ### "Positive and helpful in many areas" January 3, 2018 4.0 Pros The software is able to have me reach a large number of my audience with very little work. The repetition of template creation has been vastly minimized Cons Not that fastest when trying to get around different areas on Marcom. Jumping between libraries and product templates get tedious when the pages take a while to populate. Review Source Response from MarcomCentral January 4, 2018 Thank you Chance! Your comments have been forwarded to our development and client teams. We hope we can continue to free up your time! TS Tequila S. Global MarCom Manager Used the software for: 1-2 years ### "Robust system that makes creating a DAM easy and user-friendly" January 22, 2018 5.0 Pros I like that the MarCom Central software offers the capability to create customizable collateral for our distribution team. Cons My biggest complaint is that MarCom Central does have restrictions to integrating with some of our business platforms. We also ran into some issues the log-in setup, as MarCom does not allow changes or customization for login. Review Source JL Jason L. Project Manager Financial Services Used the software for: Less than 6 months ### "Great way to find efficiencies in enterprise marketing!" December 5, 2019 4.0 We're still in implementation phase but believe this software will save incredible amounts of time and resources in BAU marketing production and legal and compliance review. Pros This streamlines marketing processes that could previously eat up precious resources. Cons Some issues with ADA tagging on digital collateral exist but are being resolved Review Source SB Shannon B. Used the software for: ### "Good stuff, with great potential!" July 11, 2015 4.0 Pros: - Can integrate multiple vendors, and multiple types of vendors - Works for a variety of types of assets - Has allowed us to make new templates, and new types of assets, available to various teams within our organization in a way not possible before - Front-end site is pretty straight forward and easy for users to understand Cons: - Much of the software is still somewhat "out of the box" - i.e., customization options are few and there is little flexibility - Back-end system requires a fair amount of training, which is often only available in extensive documents or pre-recorded webinars. For less tech-savvy users, the back end system can be tough to navigate. To recap, the software has been a great asset to us so far; I continue to look forward to future enhancements! Review Source Response from MarcomCentral July 15, 2015 Thanks for the accolades. Globus has been a tremendous addition to our list of clients. RC Robert C. Marketing Production Manager Used the software for: ### "Marcom Central Is Helping Us Streamline Our Operations" January 29, 2016 5.0 As we're just getting our Marcom portal up and working, we don't have much real-world stories about it yet. But the Marcom team has been great in helping us decide what our portal should look and how it should function. We're in the process of populating it now with templates and digital assets. Once we open it to our associates, it should help streamline requests for "custom" collateral and take a load off of our Marketing team. The Marcom team in Solano Beach, CA were so warm and welcoming when I and a graphic designer from our ad agency attending training at their facility. We learned a lot and continue to grow as we gain experience creating new and innovative templates. Review Source Response from MarcomCentral January 29, 2016 We've thoroughly enjoyed working with Hancock Bank and are excited to see the positive results that will come from your new portal. So glad your team is on board with MarcomCentral! JV Jessi V. Marketing Used the software for: 1-2 years ### "Love the system but the admin can be a little clunky" January 4, 2018 5.0 Pros Very customizable and a lot of things you can accomplish in Marcom Central. They are always willing to help us work out any need we come up with and make it work in the system. Cons The admin side can be very clunky. With several portals, it's hard to keep up with updates. Often they get applied to one portal but not another. Review Source LP Loriann P. Director of Sales Technology Used the software for: ### "MarcomCentral's marketing asset management technology transformed my organization!" February 1, 2016 5.0 MarcomCentral has virtually eliminated rogue marketing and the need for one-off marketing asset requests from our organization. Our Business Relationship Managers are a joy to work with, and our technical needs are always addressed quickly. I highly recommend MarcomCentral to any organization looking to increase speed to market with customized marketing assets, control their brand integrity, measure effectiveness of marketing assets, and deliver high-quality digital and print assets to their sales teams with the click of a button. Review Source Response from MarcomCentral February 1, 2016 Wow! We appreciate this so much. We are all so happy that your portal has been such a success and so effective for your team. We couldn't agree more - no more rogue marketing! VK Valerie K. Used the software for: ### "Great product for our sales team" September 7, 2016 4.0 MarCom Central has helped our marketing team cut down on the number of custom projects to support our sales staff and focus on larger campaign opportunities. The system for the users is very intuitive and our team took it quite quickly. On the backend for the administrator, it take a bit of getting used to but for simple products, upload is easy. The account management and support team are a great asset when you are working on a more complex product set. Review Source Response from MarcomCentral September 7, 2016 Valerie, Thank you so much for the helpful and explanatory review of our product. We hope to continue to assist First Federal in all your marketing needs! Thanks again, The MarcomCentral Team AP Amanda P. Marketing Communications Manager Used the software for: ### "Pleased & happy with the entire experience - training, set up, launch, maintenance." January 29, 2016 4.0 The backend is a little more involved than I expected, but my rep, Sarah, has been AMAZING in walking me through things I forgot since training or things I've overlooked. I participated in the full training last summer in Del Mar and the trainers were wonderful - friendly, patient, and knowledgable about the system We've only been live since Nov, and are really only using the site to host static docs, but so far it's been great. Review Source Response from MarcomCentral January 29, 2016 Very much appreciated! Thank you for your patience as well while learning and implementing your portal! It looks great. We are thrilled to have Mozido as a client. CR Camille R. Used the software for: ### "Marcom for DaVita's Marketing on Demand" October 11, 2016 4.0 I think the features and functionality are good, but could expand on ease of use, and reporting from the back end. The value for money gets a lower rating because there were a lot of inconsistencies in hours quotes for us that caused a lot of stress and tension that could have been avoided with a set plan in advanced. Review Source Response from MarcomCentral October 11, 2016 Camille, Thank you very much for your honest review. Rest assured these critiques have been shared and we will do our best to alleviate any issues you have. We appreciate your feedback! Thank you again, The MarcomCentral Team MS Mario S. Brand Manager Used the software for: ### "Great customer care and product features!" September 2, 2016 4.0 Thanks to the entire MarcomCentral team to provide a great support and great customer care. MarcomCentral is a great solution for marketing departments of all sizes! Review Source Response from MarcomCentral September 2, 2016 Thank you for taking a few minutes to provide feedback! It's invaluable to us as we are always looking to make improvements. 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