# KRYSTAL Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about KRYSTAL Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/115791/KRYSTAL-Document-Management

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# 

 KRYSTAL Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

KRYSTAL

## What is KRYSTAL?

KRYSTAL Document Management System Software is simple, affordable and feature rich enterprise class, multi-user, browser based Document Management System Software with integrated Workflow Solution that enables organizations to securely store, manage , retrieve and distribute critical business documents using any device any time anywhere.

## What is KRYSTAL used for?

[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹1500

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for KRYSTAL?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.primeleaf.in&name=KRYSTAL)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### KRYSTAL

4.3 (6)

VS.

[4.7 (9,344)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting Price

₹1500

Flat Rate, One Time

Starting Price

$15

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (6)

Ease Of Use

4.7 (28,863)

Value For Money

4.5 (2)

Value For Money

4.5 (20,448)

Customer Service

4.3 (6)

Customer Service

4.5 (18,482)

## KRYSTAL alternatives

[4.7 (4,203)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (28,940)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,490)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[View all alternatives](https://www.capterra.com/p/115791/KRYSTAL-Document-Management/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Document Storage

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

File Conversion

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Convert files to a different format

File Sharing

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Offline Access

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Ability of websites, web applications, or mobile applications to function without an active internet connection

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

KRYSTAL 15 features

Define levels of authorization for access to specific files or systems

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Track and report regulatory data to either internal management or external stakeholders

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store and organize documents in a centralized system

Digitally sign online documents

Convert files to a different format

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Track revisions and updates made to files and navigate between different versions

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Free Trial

Free Version

Basic

₹1,500

Flat Rate,One Time

Value for money

4.5 (2)

4.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (6)

4.3

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 6 reviews

Filter by rating

5(3)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MV

Max V.

Web marketing

Information Technology and Services

### "Kristal Max"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

September 17, 2023

Un logiciel ergonomique et facile d'utilisation même pour un débutant il pourra s'en sortir.

Pros

La signature, le partage de documents et l'utilisation hors ligne car on a pas forcément besoin d'être connecté pour l'utiliser vu le contexte de certains pays où internet est instable

Cons

Je ne sais pas si cela pourrait être amélioré mais dans un contexte où la concurrence est rude vous pourrez essayer de revoir le prix afin que ce soit accessible par plusieurs autres entreprises petite ou pas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Anil S.

### "Amazingly simple but powerful"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 12, 2016

I have been using Krystal DMS since three years for business transactions including workflow. The product has enormous ability to cater to any content management requirement with unimaginable ability to configure, manage and continuously improve and explore with cost advantage among its similar line of products. Brilliant technology with multiple OS and DB option with tremendous performance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 21, 2016

Dear Mr. Singh, Thank you very much for taking some time out from your busy schedule and reviewing our product. We highly appreciate your feedback and are working towards making the product even better and simpler for end users. Once again thank you very much !!

GG

Geogy G.

Ast. Manager

### "Powerful search (best in its class ) ,intuitive UI , adaptability to any display screen , support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 1, 2016

Pros :-- 1. Very powerful search mechanism 2. Future ready , mobile friendly 3. Great , in terms of customization 4. Configurable workflows , suited for business needs 5. Adaptability to meet any business scenario Cons:- nothing till now Our experience with Krystal DMS till date is good and users are happy with the software. Good ROI for the amount we have invested .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Dharmendra K.

Assitant manager

### "Krystal user review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 30, 2014

Its a good product and easy to use and access from anywhere.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VS

Vikas S.

### "Krystal DMS"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

December 29, 2014

the product is very easy to install, ease of use, does not require heavy hardware setup. The document uploading and search is easy and various search criteria helps user to get the desired document in single click.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Rahul K.

IT Lead

### "Easy to use Document Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 9, 2014

The tool is pretty configurable and has been able to meet all of our DMS functionalities out of the box. We are also using the tool for our Incident management system, Knowledge management for our customer contact care, as a document repository for our Legal & Projects team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)