--- title: "KRYSTAL Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KRYSTAL Software - reviews, pricing plans, popular comparisons to other Enterprise Content Management products and more." source_url: "https://www.capterra.com/p/115791/KRYSTAL-Document-Management/" page_type: "product" language: "en" --- # KRYSTAL Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) KRYSTAL ## What is KRYSTAL? KRYSTAL Document Management System Software is simple, affordable and feature rich enterprise class, multi-user, browser based Document Management System Software with integrated Workflow Solution that enables organizations to securely store, manage , retrieve and distribute critical business documents using any device any time anywhere. ## What is KRYSTAL used for? [Document Management](https://www.capterra.com/document-management-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹1500 Flat Rate, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KRYSTAL?[Manage this product listing](https://www.g2.com/products/krystal-dms/claim_requests/new?auto=true) ## KRYSTAL Overview Updated September 2026 AI summary KRYSTAL provides document management tools for businesses of all sizes, supporting document storage, file sharing, electronic signatures, and compliance tracking. Its features include access controls, version control, optical character recognition, and audit trails, with optional offline access and file recovery. KRYSTAL is available as a cloud, SaaS, web-based, or Windows deployment to fit diverse organizational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KRYSTAL 4.3 (6) VS. [4.4 (154)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/) Starting Price ₹1500 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 3.9 (119) Value For Money 4.5 (2) Value For Money 3.9 (102) Customer Service 4.3 (6) Customer Service 4.1 (108) ## KRYSTAL alternatives Highest Rated [Dokmee ECM](https://www.capterra.com/p/205117/Dokmee-ECM/) [4.7 (119)](https://www.capterra.com/p/205117/Dokmee-ECM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205117/Dokmee-ECM/) [M-Files](https://www.capterra.com/p/122215/M-Files/) [4.4 (276)](https://www.capterra.com/p/122215/M-Files/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122215/M-Files/) [Box](https://www.capterra.com/p/148766/Box/) [4.4 (5,649)](https://www.capterra.com/p/148766/Box/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148766/Box/) [Revver](https://www.capterra.com/p/123400/revver/) [4.4 (1,022)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123400/revver/) [View all alternatives](https://www.capterra.com/p/115791/KRYSTAL-Document-Management/alternatives/) ## FAQs about KRYSTAL Overview ### What company size and specific industries is KRYSTAL built for? KRYSTAL is designed for organizations of any size that need to manage, control, and secure business-critical documents while moving toward a paperless office. It is suited to companies across industries that handle important records and want tighter document oversight, including businesses with compliance and information management needs. Features and Usability ### What are the key features of KRYSTAL? KRYSTAL offers audit trail capabilities, access controls and permissions, document storage, and file sharing for managing documents. It also includes archiving and retention, compliance tracking, document classification, version control, electronic signature, full text search, optical character recognition, file conversion, file recovery, offline access, and collaboration tools. Getting Started and Support ### What training and onboarding options does KRYSTAL offer? KRYSTAL provides in-person training and live online sessions for teams getting started. In-person training supports direct, face-to-face instruction, while live online sessions allow guided learning and setup remotely. These are the training formats confirmed in the catalog data. Getting Started and Support ### What customer support options does KRYSTAL offer? KRYSTAL provides chat support. It gives users a direct way to ask for help and get answers during use. No reviewer feedback about support quality is available, so user experience details such as response speed or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 32,025 Enterprise Content Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Document Management software: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) KRYSTAL includes **Document Storage** and **File Sharing**, giving teams a practical way to organize files and distribute documents across users and departments. However, it does not include **Secure Data Storage**, which is the most-cited priority among reviewers. Instead, KRYSTAL offers **Electronic Signature** (**46%**), a related capability that supports document approval and sign-off workflows. Together, these features help businesses keep records accessible, move files between stakeholders, and complete document-driven processes more efficiently. Document Storage 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Conversion 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Convert files to a different format Offline Access 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability of websites, web applications, or mobile applications to function without an active internet connection Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes KRYSTAL 16 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - File Conversion: Convert files to a different format - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Free Version Basic ₹1,500 Flat Rate,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(3) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MV Max V. Web marketing Information Technology and Services ### "Kristal Max" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 17, 2023 Un logiciel ergonomique et facile d'utilisation même pour un débutant il pourra s'en sortir. Pros La signature, le partage de documents et l'utilisation hors ligne car on a pas forcément besoin d'être connecté pour l'utiliser vu le contexte de certains pays où internet est instable Cons Je ne sais pas si cela pourrait être amélioré mais dans un contexte où la concurrence est rude vous pourrez essayer de revoir le prix afin que ce soit accessible par plusieurs autres entreprises petite ou pas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Anil S. ### "Amazingly simple but powerful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 12, 2016 I have been using Krystal DMS since three years for business transactions including workflow. The product has enormous ability to cater to any content management requirement with unimaginable ability to configure, manage and continuously improve and explore with cost advantage among its similar line of products. Brilliant technology with multiple OS and DB option with tremendous performance. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor December 21, 2016 Dear Mr. Singh, Thank you very much for taking some time out from your busy schedule and reviewing our product. We highly appreciate your feedback and are working towards making the product even better and simpler for end users. Once again thank you very much !! GG Geogy G. Ast. Manager ### "Powerful search (best in its class ) ,intuitive UI , adaptability to any display screen , support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 March 1, 2016 Pros :-- 1. Very powerful search mechanism 2. Future ready , mobile friendly 3. Great , in terms of customization 4. Configurable workflows , suited for business needs 5. Adaptability to meet any business scenario Cons:- nothing till now Our experience with Krystal DMS till date is good and users are happy with the software. Good ROI for the amount we have invested . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dharmendra K. Assitant manager ### "Krystal user review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 30, 2014 Its a good product and easy to use and access from anywhere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vikas S. ### "Krystal DMS" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 29, 2014 the product is very easy to install, ease of use, does not require heavy hardware setup. The document uploading and search is easy and various search criteria helps user to get the desired document in single click. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rahul K. IT Lead ### "Easy to use Document Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 9, 2014 The tool is pretty configurable and has been able to meet all of our DMS functionalities out of the box. We are also using the tool for our Incident management system, Knowledge management for our customer contact care, as a document repository for our Legal & Projects team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.