--- title: "KRYSTAL Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KRYSTAL Software - reviews, pricing plans, popular comparisons to other Enterprise Content Management products and more." source_url: "https://www.capterra.com/p/115791/KRYSTAL-Document-Management/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # KRYSTAL Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) KRYSTAL ## What is KRYSTAL? KRYSTAL Document Management System Software is simple, affordable and feature rich enterprise class, multi-user, browser based Document Management System Software with integrated Workflow Solution that enables organizations to securely store, manage , retrieve and distribute critical business documents using any device any time anywhere. ## What is KRYSTAL used for? [Document Management](https://www.capterra.com/document-management-software/)[Enterprise Content Management](https://www.capterra.com/enterprise-content-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹1500 Flat Rate, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KRYSTAL?[Manage this product listing](https://www.g2.com/products/krystal-dms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KRYSTAL 4.3 (6) VS. [4.7 (119)](https://www.capterra.com/p/205117/Dokmee-ECM/reviews/) Starting Price ₹1500 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.6 (119) Value For Money 4.5 (2) Value For Money 4.6 (102) Customer Service 4.3 (6) Customer Service 4.5 (108) ## KRYSTAL alternatives [4.4 (1,026)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (158)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [M-Files](https://www.capterra.com/p/122215/M-Files/) [4.4 (277)](https://www.capterra.com/p/122215/M-Files/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122215/M-Files/) [View all alternatives](https://www.capterra.com/p/115791/KRYSTAL-Document-Management/alternatives/) ## FAQs about KRYSTAL Overview ### What company size and specific industries is KRYSTAL built for? KRYSTAL is designed for organizations of any size that need to manage, control, and secure business-critical documents while moving toward a paperless office. It is suitable across industries that depend on document handling, records control, and secure information access, rather than being limited to a specific sector. Features and Usability ### What are the key features of KRYSTAL? KRYSTAL offers document management with document storage, file sharing, version control, and full text search. It also includes audit trail, access controls/permissions, compliance tracking, archiving and retention, document classification, optical character recognition, electronic signature, file conversion, file recovery, collaboration tools, and offline access. Getting Started and Support ### What training and onboarding options does KRYSTAL offer? KRYSTAL provides in person training and live online sessions to help teams get started. In person training supports face-to-face instruction, while live online sessions allow guided training remotely. These are the confirmed training formats listed for KRYSTAL. Getting Started and Support ### What customer support options does KRYSTAL offer? KRYSTAL provides chat support for customer assistance. No reviewer feedback about support quality, response times, or helpfulness is available, so the support experience cannot be characterized further from the catalog data alone. ## Features AI summary Based on 32,025 Enterprise Content Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Document Management software: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) KRYSTAL includes **Document Storage** and **File Sharing**, giving teams a practical way to organize files and distribute documents across users and departments. However, it does not include **Secure Data Storage**, which is the most-cited priority among reviewers. Instead, KRYSTAL offers **Electronic Signature** (**46%**), a related capability that supports document approval and sign-off workflows. Together, these features help businesses keep records accessible, move files between stakeholders, and complete document-driven processes more efficiently. Document Storage 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems File Conversion 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Convert files to a different format Offline Access 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability of websites, web applications, or mobile applications to function without an active internet connection Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes KRYSTAL 16 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - File Conversion: Convert files to a different format - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Full Text Search: Search for specific words or phrases within a document or database - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Version Control: Track revisions and updates made to files and navigate between different versions --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Free Version Basic ₹1,500 Flat Rate,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(2) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Anil S. ### "Amazingly simple but powerful" 4.0 May 17, 2017 I have been using Krystal DMS since three years for business transactions including workflow. The product has enormous ability to cater to any content management requirement with unimaginable ability to configure, manage and continuously improve and explore with cost advantage among its similar line of products. Brilliant technology with multiple OS and DB option with tremendous performance. Max V. Web marketing Used the software for: Less than 1 year ### "Kristal Max" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 18, 2023 Un logiciel ergonomique et facile d'utilisation même pour un débutant il pourra s'en sortir. Pros La signature, le partage de documents et l'utilisation hors ligne car on a pas forcément besoin d'être connecté pour l'utiliser vu le contexte de certains pays où internet est instable Cons Je ne sais pas si cela pourrait être amélioré mais dans un contexte où la concurrence est rude vous pourrez essayer de revoir le prix afin que ce soit accessible par plusieurs autres entreprises petite ou pas. RE Reviewer ### "Krystal DMS" 3.0 May 17, 2017 the product is very easy to install, ease of use, does not require heavy hardware setup. The document uploading and search is easy and various search criteria helps user to get the desired document in single click. AM Ast. Manager Ast. Manager ### "Powerful search (best in its class ) ,intuitive UI , adaptability to any display screen , support" 5.0 May 17, 2017 Pros :-- 1. Very powerful search mechanism 2. Future ready , mobile friendly 3. Great , in terms of customization 4. Configurable workflows , suited for business needs 5. Adaptability to meet any business scenario Cons:- nothing till now Our experience with Krystal DMS till date is good and users are happy with the software. Good ROI for the amount we have invested . IL IT Lead IT Lead ### "Easy to use Document Management System" 5.0 May 17, 2017 The tool is pretty configurable and has been able to meet all of our DMS functionalities out of the box. We are also using the tool for our Incident management system, Knowledge management for our customer contact care, as a document repository for our Legal & Projects team AM Assitant manager Assitant manager ### "Krystal user review" 4.0 May 17, 2017 Its a good product and easy to use and access from anywhere. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.