Best For

Membership Organizations, Class and Afterschool Program Providers, Continuing Education Providers, Lifelong Learning, Community Health Class Providers, Non Profit Recreational Education, and Camps.

Product Details

Our goal is to help your organization provide intuitive, easy to use, and flexible, class, camp, and continuing education registration for your customers. Whether online using any device, over the phone, or in person ProCass integrates the registration process with a full suite of included solutions for certifications, skills tracking, membership management, and donation management. With unlimited training and support we are always here to help you get the most from your investment.

Contact Details

ProClass

http://www.ProClassOnline.com

Founded in 2002

Located in United States

Starting Price

  • Not provided by vendor
  • Please contact ProClass directly for pricing details

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

ProClass Features

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-in
Surveys & Feedback
Attendance Management
Billing & Invoicing
Customer Management
Food Service Management
For Summer Camps
Medical Management
Online Registration
Parent Portal
Program Management
Registration Management
Scheduling
Staff Management
Calendar Management
Confirmation/Reminders
Discount/Coupon Management
Group Registration
Online Registration
Onsite Registration
Payment Processing
Surveys & Feedback
Wait List Management
Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management
Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management
Alumni Management
Auction Management
CRM
Campaign Management
Contribution Tracking
Donor Discovery
Donor Management
Event Management
Gift Matching Management
Grant Management
Membership Management
Mobile Giving
Payment Processing
Pledge Management
Recurring Giving
Volunteer Management
Application Management
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member types
Membership Database
Membership Renewals
Payment Processing
Website Management
Attendance Management
Class Management
Online Registration
Practice Log
Repertoire Management
Scheduling
Student Management
Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management
Cataloging / Categorization
Customer Service Analytics
Customer Support Tracking
Email Response Control
Knowledge Management
Live Chat
Performance Metrics
Search
Self Service Portal
Billing & Invoicing
Check-in / Check-out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management
Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent/Private
K-12
Library Management
Online Calendar
Online Payments
Parent/Student Portal
Reporting/Analytics
School District
Special Education
CRM
Data Security
Email Marketing
Inventory Management
Kitting
Mobile Access
Multi-Channel Marketing
Multi-Store Management
Promotions Management
Returns Management
Reviews Management
SEO Management
Templates

ProClass Reviews

Overall
4/5
Ease of Use
3.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 16 of 16 reviews

Showing Most Helpful

Showing 16 of 16 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Daniela E.
Owner, Program Director
Primary/Secondary Education, Self-employed
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
September 11, 2018

“ProClass has tripled my productivity!”

OverallI am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!
ProsAs a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!
ConsI had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.
Reviewer Source 
Source: SoftwareAdvice
September 11, 2018
Peter S.
Registration Consultant (what I call myself)
Primary/Secondary Education, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
2/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
August 21, 2018

“ProClass for a Lifelong Learning organization”

OverallWe've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.
ProsWe needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.
ConsFor us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.
Reviewer Source 
Source: SoftwareAdvice
August 21, 2018
Skye F.
Director of Marketing and Communications
Primary/Secondary Education, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
August 22, 2018

“ProClass Tops Many Systems ”

OverallI would choose ProClass for your management system if you are looking to upgrade or change. I am very pleased with PC and will continue to use them for the foreseeable future.
ProsI am a marketing and communications director and have worked with many registration, ticketing and software systems throughout education, arts and the performing arts - ranging from Tessitura to Ticket Sage to Salesforce and more. I started at a new company about 6 months ago and it was my first experience with ProClass and at first I was a little leery of the program; however they have topped my expectations. Their software is current with needed API's for the new website that I am in the process of designing. They are at the helm of design with easy-to-load classes and design formats. It is a good system for donors. The staff of PC is available to answer questions. They are more then corporative when I ask for something to be done and they take new integration suggestions readily. Currently they are building on a suggestion that I gave them a few weeks ago. I have been very happy with ProClass and believe it is a great class and donor management system for our school.
ConsThe only con that I can think of is I wish there was a way to choose certain reports and have them queued to email to me daily instead of having to go into the system and pull them.
Reviewer Source 
Source: SoftwareAdvice
August 22, 2018
Carla S.
Director of Administration
Primary/Secondary Education, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: SoftwareAdvice
August 15, 2018

“ProClass is a sophisticated program that provides a registration platform for students enrolled in our Adult Learning school.”

OverallAlthough it has taken a good year for me to learn and become comfortable with ProClass, the system is working and the people are great!
ProsProClass provides a secure system, safeguarding personal records and financial payments. The support we receive is outstanding and easily accessible day or night. The ability to speak with a "human" voice when support is needed, and their ability to walk and talk you thru any issue, is one of the most valuable services provided.
ConsThere are far too many built-in functions that we do not use or need. Gets very confusing at times, especially when you're doing manual registrations for a good percentage of our students who are elderly and have little or no computer knowledge. Far too many of our students complain about not knowing their password and we can no longer provide that to them. Basically, we are doing more manual registrations than the number of people who do successfully register online. It's also confusing when dealing with "special" circumstances, i.e. discounts, scholarships, credits, refunds, etc. are concerned.
Reviewer Source 
Source: SoftwareAdvice
August 15, 2018
Vickie H.
Operations Manager
E-Learning, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 10, 2019

“ProClass Excels at Record Keeping”

OverallHaving a system that allows us to keep all our instructor, participant and class details/records in one place is invaluable for us. The filtering capabilities allows us to run custom reports that help us to project and schedule future offerings.
ProsThe most beneficial parts of this software for us is the record keeping and reporting features. We can filter and find information on any part of our participant records, class records, or instructor's records. We also find the options for setting up/copying programs very easy to use and customizable.
ConsThe feedback from our participants (registrants) is troublesome. We frequently get feedback that it is cumbersome to register/login.
Reviewer Source 
Source: Capterra
September 10, 2019
Nichole C.
Education Manager
Primary/Secondary Education, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: SoftwareAdvice
November 16, 2018

“Good”

OverallWe did everything in Excel before we started with ProClass, and so it is an improvement. We hope that there will be more improvement with the program in the future.
ProsIt organizes data, and helps us keep a database of several years worth of class registrations. The customer support is very great too.
ConsWe can't combine accounts or contacts, which leads to a lot of confusion. The ages and grades don't automatically update, so our data isn't correct. The parents don't receive all the information about the classes that we put onto ProClass, so we have to e-mail them separately. The roster reports aren't very good either.
Reviewer Source 
Source: SoftwareAdvice
November 16, 2018
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Kia M.
Training coordinator
Education Management, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 21, 2019

“ProClass is Pro!”

OverallUsing ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.
ProsThe customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.
ConsI wish the manual covered more material. But the manual leaves off, the customer service covers.
Reviewer Source 
Source: Capterra
August 21, 2019
Leslie M.
Assistant Director
51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
August 15, 2018

“Great class management tool!”

ProsI like the ease of the administrative end. I like all the reports and search functions and how you can sort the members in your database.
ConsI wish there was more flexibility on the user end. Like renaming fields and adding text in certain areas. It would be nice to customize how classes are presented. Right now your stuck with fields that don't make sense for our purposes.
Reviewer Source 
Source: SoftwareAdvice
August 15, 2018
Addela G.
Operations Director
11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
November 7, 2018

“Does some things great, some things not”

OverallThe system is robust, so much so that it can be daunting to those not data-inclined. There are certainly things that could be improved if the company was willing to invest in quality.
ProsI love the ability to build my own reports via filtered searches, as well as the ability to email students via the system.
ConsThe inability to merge duplicated accounts is tiresome. The limitations on coupons/discounts and what they can be used towards (only programs) is irksome.
Reviewer Source 
Source: SoftwareAdvice
November 7, 2018
Micheal K.
Program Technician
Education Management, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 10, 2019

“ ProClass is an amazing system.”

OverallWe have had many questions as we have implemented the ProClass system, but the customer service has been amazing. They have been there for anything and everything that we need and always happy to help.
ProsWe love that the system will send receipts and handle all of the backside to registrations that we used to have to do manually.
ConsWe do wish the registration system had an option on the registration page so to view all classes at once instead of viewing classes just by semester.
Reviewer Source 
Source: Capterra
June 10, 2019
Barbara M.
Secretary
Primary/Secondary Education, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
August 18, 2018

“It helps us do what we need to - track our members and courses”

ProsReally relational, as they used to say. A lot of information. And the ability to send mass emails to subsections of members.
ConsReports are inflexible - you have to change them manually. Example: course listing has columns for gender and age that we have to delete to distribute to instructors in our adult classes. It would be nice to have canned reports that you could alter a tiny bit and then re-can.
Reviewer Source 
Source: SoftwareAdvice
August 18, 2018
Edward D.
Analyst / Volunteer
1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
November 7, 2018

“Our experience has been good overall with no downtime or performance problems even at peak registration times, and many options to reporting trends and searching issues. ”

OverallOverall a good system and very cost effective
Pros- Many reporting and searching options - Very responsive support team with helpful attitudes - Flexible system that has many configuration options for users to customize for their institution -
Cons- Some reports and search options don't have all the data fields you might want - Pro Class appears to accommodate only one account to send payments to - Some inconsistencies between that name of a data field in the system and the data field selection names available for searching
Reviewer Source 
Source: SoftwareAdvice
November 7, 2018
Brandy W.
Marketing Manager
Primary/Secondary Education, 1-10 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
5/5
Features
2/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: SoftwareAdvice
November 15, 2018

“Still in the early stages”

OverallI've had good experience with customer support. They've almost always been able to help me and teach me the how tos so I can do it on my own if I run into the same problem, but it think having a walk through or some kind of tips/info button as you work through the site would be very helpful.
ProsOur customers can access there accounts from home. There's an easy chat option for support. Easy to find buttons/tabs.
ConsToo many layers in customers account. There is too many places that information can be placed that are not reflected through the account. Reports are not as helpful as they could be, or are not available. Duplicity of account with no way to merge them into one account. Sometimes we will make an account for our students and find they have also made an account which can lead to confusion.
Reviewer Source 
Source: SoftwareAdvice
November 15, 2018
Stephanie M.
HRCE Coordinator
Primary/Secondary Education, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: SoftwareAdvice
January 10, 2019

“Customer Support is wonderful”

Overalln/a
ProsSupport is top notch, always accessible and easy to talk to and always figures out my problem instantly
ConsTakes a while to figure out the searching part, you think you can enter something for the search before realizing the filters
Reviewer Source 
Source: SoftwareAdvice
January 10, 2019
Evaggelia A.
Teacher, MsC Educational Technology
Primary/Secondary Education, 11-50 employees
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: SoftwareAdvice
October 7, 2018

“Pro Class is for any club, class, business, group managment system. Organizes everything with a click. Ready on demand!”

ProsWorks both on windows, linux and Mac. Web based platform (cloud hosted). Nothing can be forgotten, every thing is in track and updated. It takes over and manage everything . It serves both small and medium companies. Organizes everything, even to manage paying issues.
ConsNot for big business. May take some time to get used to the interface if you have not enough experience.
Reviewer Source 
Source: SoftwareAdvice
October 7, 2018
Melissa L.
Owner
Primary/Secondary Education, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Reviewer Source 
Source: SoftwareAdvice
April 9, 2018

“Absolutely Horrific - DO NOT USE”

ProsThere are none, this company is a scam and will flat out lie to you to get you to sign into a 1 year contract.
ConsSales team told me that their software is completely customizable and promised it would do everything I inquired about in our demo. Prepaid for 1 year only to find out it cannot do anything I was promised. Refused to refund my money. Absolute scam - literally any other company will give you a free 30-day trial...Proclass doesn't offer this, obviously because no one would sign up afterward.
Reviewer Source 
Source: SoftwareAdvice
April 9, 2018