---
title: "ProClass Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ProClass Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/115868/ProClass/"
page_type: "product"
language: "en"
---

# 

 ProClass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProClass

## What is ProClass?

Designed for community and continuing education programs who don’t have time for disconnected systems, spreadsheets, or manual workarounds. ProClass brings class registration, membership management, fundraising, payments, attendance tracking, certifications, reporting, and CRM tools into one simple cloud-based platform built specifically for community programs, arts centers, and nonprofits. Accept registrations 24/7, automate confirmations and reminders, reduce staff workload, and gain real-time visibility into enrollment and revenue. The best way to see if ProClass is right for you is a live demonstration tailored to your organization. Schedule your personalized ProClass demo today and discover how easy managing your programs can be.

## What is ProClass used for?

[Class Registration](https://www.capterra.com/class-registration-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

89%

Neutral

6%

Negative

6%

Starting price

$249.95

Usage Based, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ProClass?[Manage this product listing](https://www.g2.com/products/proclass/claim_requests/new?auto=true)

## ProClass Overview

Updated September 2026

AI summary

ProClass enables organizations to manage class and event registration, enrollment, payments, and participant records within a single platform. Serving small to enterprise businesses across a range of registration, membership, and event management needs, it offers features such as online registration, payment processing, CRM, customizable forms, reporting, and third-party integrations. ProClass is available via web and mobile deployment options.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProClass

4.4 (36)

VS.

[4.6 (748)](https://www.capterra.com/p/93349/Jackrabbit-Dance/reviews/)

Starting Price

$249.95

Usage Based, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (36)

Ease Of Use

4.2 (748)

Value For Money

4.3 (26)

Value For Money

4.5 (593)

Customer Service

4.6 (32)

Customer Service

4.7 (674)

## ProClass alternatives

[4.5 (319)](https://www.capterra.com/p/163567/Sawyer/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (127)](https://www.capterra.com/p/141309/Jumbula/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (75)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/115868/ProClass/alternatives/)

## FAQs about ProClass

Overview

### Which roles and teams benefit most from ProClass?

ProClass is most used by program coordinators, registrars, and administrative teams that manage class scheduling, enrollment, payments, and participant records. Directors, owners, and operations leaders use it to oversee programs, reporting, and workflows, while marketing and communications teams support outreach, engagement, and promotion for classes and events.

Answer based on 35 reviews

Overview

### What company size and industries is ProClass built for?

ProClass is built mainly for small organizations, with 89% of reviewers from small businesses and Primary/Secondary Education leading at 31%. It serves nonprofits, community centers, arts and after-school programs, continuing education providers, and training organizations, with strong use in Education Management and Arts and Crafts at 19% each.

Answer based on 36 reviews

Features and Usability

### What are the key features of ProClass?

ProClass offers class registration, class scheduling, attendance tracking, and enrollment management for education and training programs. It also includes billing and invoicing, online payments, ACH payment processing, CRM, built-in LMS, and reporting and analytics, plus role-based permissions, portals, and third-party integrations.

Getting Started and Support

### What training and onboarding options does ProClass offer?

ProClass provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos allow self-paced review of product steps.

Answer based on 5 reviews

Getting Started and Support

### What customer support options does ProClass offer?

ProClass provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support as helpful, patient, and responsive, especially during setup and training, though some mention occasional frustration when they need clear instructions or help resolving errors.

Answer based on 5 reviews

Features and Usability

### Is ProClass easy to use for admins and students?

ProClass works adequately for basic class registration, but ease of use feels mixed for admins and students. Schools, nonprofits, and arts programs often like the registration flow and self-service payments, while administrators mention a steeper learning curve, extra clicks, confusing navigation, and some registration or login friction for participants.

Answer based on 11 reviews

Features and Usability

### What is the ProClass interface like to use?

ProClass offers a generally clear interface for registration and account setup, especially for schools and nonprofits managing classes. Many teams find the admin dashboard and portal easy to navigate after training, though some users still describe the back end as intimidating, click-heavy, or occasionally slow when handling everyday tasks.

Answer based on 10 reviews

## Features

AI summary

Based on 3,812 Event Management reviews

Capterra data shows that buyers of registration software rank the following features as their top priorities:

-   **Online Registration** (**67%** of reviewers rated this feature as critical)
-   **Registration Management** (**60%**)
-   **Payment Processing** (**55%**)

ProClass supports all three features that reviewers rate most highly: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses accept sign-ups online, keep registration details organized, and handle payments in one place, allowing teams to reduce manual work and manage the full registration process more efficiently.

Online Registration

4.0 (5)

140.00% of 5 reviewers that rated this feature as important or highly important

Real-time registration over the web

Registration Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Attendee Tracking

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A list of registered participants

Customizable Forms

4.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Class Registration

4.6 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Online registration for classes

Payment Processing

4.8 (5)

120.00% of 5 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

ProClass 212 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Admissions Management: Handle the registration and admission process for existing and new students
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Tracking: A list of registered participants
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Built-in LMS: LMS functionality built-in for content delivery
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chat/Messaging: Communicate using direct chat or messages within the system
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Curriculum Management: Map out the subjects that comprise courses of study
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Discovery: Search 3rd party databases to identify potential donors
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Equipment Tracking: Track the location of specific equipment at all times
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Facility Management: Manage the maintenance of building facilities
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Campgrounds: The software is designed for campgrounds
- For Dance Studios: Designed for dance studios
- For Higher Education: Software designed for higher education organizations
- For Music Schools: Software to be used by music institutions
- For Nonprofits: Software specialized for non-profit organizations
- For Summer Camps: The software is designed for summer camps
- Forms Management: Store, manage and track all forms in a centralized location
- Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)
- Fundraising Management: Activities related to raising money for a specific cause
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Gift Matching Management: Ability to match gifts through the system
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Grant Management: Monitor application statuses, proposals and award funds
- Group Registration: Register a group/batch of attendees
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kitting: Group and package individual but related items as one package set
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Learning Management: Organize and track educational activities
- List Management: Manage contacts across multiple mailing lists
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Medical Management: Manage health, disease, care and case management functions from a central location
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Membership Signup: Registration process to become members by providing relevant information and agreeing to terms
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Giving: Ability to make a donation from a mobile device/app
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-Store: Manage multiple teams and operations from a central location
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Newsletter Management: Create and update newsletter content to increase engagement
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Onsite Registration: In-person, onsite registration
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Parent Portal: Portal for parents to see and update childrens' info, track progress & more
- Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers
- Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pledge Management: Track commitments to donate in the future
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Prioritization: Arrange tasks based on the level of priority or urgency
- Program Management: Process of managing several related projects or business activities to achieve organizational goals
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Referral Tracking: Log and store the source of contacts/leads
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Returns Management: Track and facilitate returns of products sold
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Shipping Management: Manage and track orders being shipped to customers
- Shopping Cart: Checkout of online store
- Skills Tracking: Track employee skills, competencies, training & qualifications
- SMS Messaging: Send messages via SMS
- Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly
- Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration
- Student Management: Database of students to track personal information of individuals and families
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Team Management: Organizing a group of people to accomplish a task
- Templates: Sample files or documents that could be customized as needed or used as is
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transcripts: Export text transcripts for the chat between two or more individuals
- Visitor Registration: Make a list and register visitors
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Web-based Deployment: SaaS, web-based, online deployment
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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We can help you find the software with the features you need.

Features

4.1 (36)

4.1

Based on 36 reviews

## Pricing

Value for money

4.3 (26)

Free Version

ProClass Monthly Subscription

$249.95

Usage Based,Per Month

Value for money

4.3 (26)

4.3

Based on 26 reviews

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## Support, customer service and training options

Customer Service

4.6 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (32)

4.6

Based on 32 reviews

## User reviews

Overall rating

4.4

Based on 36 reviews

Filter by rating

5(23)

4(9)

3(2)

2(0)

1(2)

Mentioned topic

Sorted by most recent

CL

Cara L.

Staff Accountant

Professional Training & Coaching

### "Would recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 18, 2024

ProClass's responsive and supportive team has significantly streamlined our transition process, making it a positive experience overall.

Pros

The intuitive nature of the admin dashboard and overall aesthetics of the registration portal.

Cons

The payment processor's onboarding process and refund functionality are challenging. However, ProClass is diligently working on solutions.

Switched from

[CampBrain](https://www.capterra.com/p/79173/CampBrain/)

CampBrain isn't made for course registration so it was limited in the features it could provide.

Alternatives considered

[Learning Stream](https://www.capterra.com/p/6260/LearningStream/)

Reasons for choosing ProClass

Price and ease of features. The other LMS's reviewed were too complex for our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Laura M.

Class Registrar

Arts and Crafts

### "Volunteer Class Registrar Rated"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2024

Sometimes frustrating, mostly positive, with great support team providing clear instructions when we get stuck.

Pros

Versatility, easy to use once you know how to use it, and strong tech support team!

Cons

Lots of errors, such as duplicate accounts and memberships, which tends to happen with differently skilled volunteers. We late joining volunteers also didn't know we could make changes to the user interaction screens until we took some training with the tech support team.

Reasons for choosing ProClass

I was not part of purchase and set up phase other than as a user, but I have heard it was the most versatile product in a modest price range.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

Shalyn C.

Artistic Assistant

Non-Profit Organization Management

### "Proclass review"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 16, 2024

Pros

The layout and set up of the accounts is very easy to navigate now and is where we spend the most time in our organization. We create all of our programs through Proclass and it makes it possible to distribute to the students.

Cons

At time it can be difficult to navigate and find exactly what you're looking for. Occasionally there is a long wait time in between loading pages.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Michael A.

President

Non-Profit Organization Management

### "Great Management Tool for a Lifelong Learning (Non-Profit) Orgn"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2024

My LLI (non-profit educational organization for seniors) has been using Proclass since 2016. It has reliably met our needs for membership management (300+ members) and class registration (100 classes / events annually). HIghly responsive tech support is a major plus.

Pros

Proclass provides us a one-stop solution for membership management, class and event registration, communications and marketing (with unlimited emails), on-line payment, donations, and historical archives. Very detailed but highly flexible, it can be customized to meet the specific needs of my organization. Very responsive and pro-active tech support.

Cons

The Proclass system provides very detailed and sophisticated database capabilities, and many functions are not applicable to my organization. Thus, there is a significant "learning curve" to train admin users, and customize the system to meet our specific organizational needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RL

Rebecca L.

Office Administrator

Education Management

### "A satisfactory solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

January 11, 2024

We implemented the program easily - and have developed to where 80% of our users access their accounts online. We will look to customize more to meet reporting needs.

Pros

It offers an easy process to keep member data, class registrations and donations current. Users learned fast how to navigate the online registrations.

Cons

Figuring out the set up needed for reports. Working out the fund handling setup. Not being able to "clean up" the database to purge the inactive or mistaken records.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Carmela G.

Technology Volunteer

Education Management

### "ProClass is a Great Tool for Education Administration"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2024

I was thrown into ProClass last year when our lead administrator resigned. While I had a very good technical guide to follow, when I called or emailed ProClass, I got hands-on support. The technical support from ProClass is outstanding. The trainers are also very polite and supportive -- best technical support I've received in years!

Pros

Once I was trained, I found ProClass easy to use. It has a ton of features, and we probably only use about 50% of what it can do.

Cons

Sometimes, it can take too long to call up a class. It might be do to having too many widgets that we don't use, so I'm going to remove some and see if it helps.

Reasons for choosing ProClass

We had focus groups, the lead administrator went over the pros and cons of each and the determination was made that ProClass had the best features for us, and the best support for implementation and ongoing support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 10, 2024

Hi Carmela, Thank you for your kind feedback. With regard to your comments on the time to pull up a class page - we are releasing a update jutt this week that will improve this by upt o 50% and bring load times to under 2 seconds in most cases. Please set us know if you are still experiencing issues so that we can get them addressed for you right away.

LB

Leslie B.

Director of Training

Non-Profit Organization Management

### "Simple Design"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2023

It is a reliable system with great customer service. We get everything we need for our program to grow.

Pros

I like the ability to copy previous class courses. This saves us time in having to complete all the details each time, such as description etc. , we can still make changes but we don't have to complete all the details.

Cons

The learning curve in the very beginning. It's a lot of details initially and there are fields available that you will never use. Also the reports contain fields that are never used which is confusing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2023

Hi Leslie, Thank you for the feedback. ProClass does have many features and not every customer will utilize all of them. We do have some new features to help you customize specific pages to remove features that you may not be using. Please contact your support specialist and they can assist you with this.

AK

Ann K.

Administrative Assistant

Education Management

### "ProClass very helpful for registration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 4, 2023

I have been using ProClass for about 8 years now and it is very helpful for database management as well as membership and course registration.

Pros

I like that it is easy to set up courses for registration as well as to use for both database and membership management.

Cons

The website can be slow at times when opening new pages, especially courses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2023

Hi Ann, Thank you for the feedback. The course page has a large volume of data associated with it and we recognize that load times can be improved. In that vein, we have some new performance enhancements coming out in the next week or so to specifically address the course page load times as well as some other high data volume pages. I hope these performance enhancements are helpful to you. Let us know if there is anything that we can ever be of help with.

BS

Brooke S.

Marketing and Engagement Coordinator

Marketing and Advertising

### "Great Program!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 17, 2023

Our experience has been good!

Pros

We use ProClass every single day for registering all of our classes and summer camps! It's a major time saver when making sure everything is in one central location and easy for consumers to use.

Cons

Our least favorite feature is that each family has to sign up even just to see the classes. We have found a variety of different ways around this, but wish we could customize more of what the pages looked like that our customers are choosing from.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2023

Hi Brooke, Thank you for the feedback. I would like to have one of our staff meet with you as it is incorrect that a family must create an account to view programs. We can also assist you in customizing the pages as well. We also have some new layouts and online features coming out that I would like to have them give you a sneak peak at :-)

JF

John F.

Director of Finance, Administration & Operations

Arts and Crafts

### "ProClass is a great system, but very pricy"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 18, 2022

Overall I had a positive experience with ProClass, but ended up have to switch due to the high yearly cost of the software

Pros

Helped keep everything well organized and overall was a decent software.

Cons

ProClass has some very nice features and I overall liked the software, but since we are a small non-profit, we had to switch to WooCommerce because of the cost of ProClass.

Alternatives considered

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reasons for choosing ProClass

ProClass was a better fit for us and our needs, but ended up switching to WooCommerce in the end strictly due to the yearly cost of ProClass

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/115868/ProClass/reviews/)

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