# Page 2 | ProClass Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ProClass the right Class Registration solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/115868/ProClass/reviews --- ProClass 4.4 (36) [View alternatives](https://www.capterra.com/p/115868/ProClass/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 2nd, 2026 # Page 2 - Reviews of ProClass ## Showing most helpful reviews Showing 26-36 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CP Chiara P. Program Manager Arts and Crafts Used the software for: 6-12 months ### "Proclass for Arts Nonprofit " December 12, 2019 4.0 ProClass has been a huge asset for us. Overall it is a great system, and the support is really outstanding, so we can always count on having answers to our questions. Pros Our nonprofit recently started using ProClass to manage our arts programming for all ages. It has been a great asset to help us manage the array of classes that we offer, and has an array of customization opportunities and features that we didn’t have previously. Cons Sometimes the interface isn’t the most intuitive, and though that does lead to some confusion, support is always available and extremely helpful. Review Source Response from ProClass December 18, 2019 Thank you for the comments Chiara. we appreciate the kind words about support and are happy that ProClass is working well for you. We are excited the new user interface we are working on. The customer portal version will be released in January with the administrative interface coming in 2nd qtr. 2020.. We are looking forward to this upgrade to make the interface even easier and more intuitive with new design and navigation elements and updated graphics so we hope that it is helpful to you. EC Evelyn C. Program Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "ProClass - Helped our organization share information" October 3, 2019 5.0 ProClass has opened up better commuicatinos beween staff members. We can look at attendance, email clients, look up numbers and create reports easier. Pros \* Ease of use \* Easy to share information Cons It cannot be customized to work with some of the specifc things we need. I wish we could get to pages easier Some of the reports need to be updated and allow for change without trying to create a new one. Review Source Response from ProClass February 4, 2020 Thank you for the kind review Evelyn. We appreciate your comments very much and will continue to work on the areas where you have made suggestions. BW Brandy W. Marketing Manager Primary/Secondary Education Used the software for: 2+ years ### "Still in the early stages" November 15, 2018 3.0 I've had good experience with customer support. They've almost always been able to help me and teach me the how tos so I can do it on my own if I run into the same problem, but it think having a walk through or some kind of tips/info button as you work through the site would be very helpful. Pros Our customers can access there accounts from home. There's an easy chat option for support. Easy to find buttons/tabs. Cons Too many layers in customers account. There is too many places that information can be placed that are not reflected through the account. Reports are not as helpful as they could be, or are not available. Duplicity of account with no way to merge them into one account. Sometimes we will make an account for our students and find they have also made an account which can lead to confusion. Review Source Response from ProClass February 4, 2020 Thank you for sharing that your experience with customer support has been good. We also appreciate the feedback on the user interface at the time of your review. This has helped us in creating our new user interface that you currently enjoy today as well as the many additional reports that have been made available. Thank you for you patience as we developed this and we are pleased that you have remained a valuable client for over almost 5 years now. NC Nichole C. Education Manager Primary/Secondary Education Used the software for: 2+ years ### "Good" November 16, 2018 5.0 We did everything in Excel before we started with ProClass, and so it is an improvement. We hope that there will be more improvement with the program in the future. Pros It organizes data, and helps us keep a database of several years worth of class registrations. The customer support is very great too. Cons We can't combine accounts or contacts, which leads to a lot of confusion. The ages and grades don't automatically update, so our data isn't correct. The parents don't receive all the information about the classes that we put onto ProClass, so we have to e-mail them separately. The roster reports aren't very good either. Review Source LM Leslie M. Assistant Director Used the software for: 2+ years ### "Great class management tool!" August 15, 2018 5.0 Pros I like the ease of the administrative end. I like all the reports and search functions and how you can sort the members in your database. Cons I wish there was more flexibility on the user end. Like renaming fields and adding text in certain areas. It would be nice to customize how classes are presented. Right now your stuck with fields that don’t make sense for our purposes. Review Source MK Micheal K. Program Technician Education Management Used the software for: 6-12 months ### " ProClass is an amazing system." June 10, 2019 5.0 We have had many questions as we have implemented the ProClass system, but the customer service has been amazing. They have been there for anything and everything that we need and always happy to help. Pros We love that the system will send receipts and handle all of the backside to registrations that we used to have to do manually. Cons We do wish the registration system had an option on the registration page so to view all classes at once instead of viewing classes just by semester. Review Source ML Melissa L. Owner Primary/Secondary Education Used the software for: Less than 6 months ### "Absolutely Horrific - DO NOT USE" April 9, 2018 1.0 Pros There are none, this company is a scam and will flat out lie to you to get you to sign into a 1 year contract. Cons Sales team told me that their software is completely customizable and promised it would do everything I inquired about in our demo. Prepaid for 1 year only to find out it cannot do anything I was promised. Refused to refund my money. Absolute scam - literally any other company will give you a free 30-day trial...Proclass doesn't offer this, obviously because no one would sign up afterward. Review Source Response from ProClass February 4, 2020 ProClass was demonstrated multiple times to her during her research for a system. Due to her startup status she was also provided a very substantial discount and was informed of all features and limitations. At no time was she lied to or misled in any way. No software package is completely customizable and although we offer some of the most robust customization features on the market not all features may be changed to accommodate any business process a client desires. We showed the client how she could utilize the software and conducted many training sessions with her during which no objections to the processes were raised. She made the decision to not use any system after extensive time was spent with her showing her how she could easily implement processes by having logical business rules. She chose to do things manually in order to maintain her random processes. 2 years later she is still not providing any automation to her customers. We offer a full 90 Day Free Trial. TB TONIA B. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "SSLL" January 27, 2020 5.0 Our implementation was fairly seamless. The customer support is phenomenal. Pros I find it easy to use and navigate. The reports are outstanding and make it easy to balance. Cons I have volunteers who I teach to use the program. It is hard for them to understand that when deleting or voiding a transaction, there are usually two steps. Also, it does not offer the ability to apply a convience fee for credit card payments. Review Source Response from ProClass January 31, 2020 Thank you for the kind comments Tonia. We will be working on the refund or void sale process to help make it more seamless in a upcoming version due out very soon. We appreciate the feedback to help us improve. BM Barbara M. Secretary Primary/Secondary Education Used the software for: 2+ years ### "It helps us do what we need to - track our members and courses" August 18, 2018 4.0 Pros Really relational, as they used to say. A lot of information. And the ability to send mass emails to subsections of members. Cons Reports are inflexible - you have to change them manually. Example: course listing has columns for gender and age that we have to delete to distribute to instructors in our adult classes. It would be nice to have canned reports that you could alter a tiny bit and then re-can. Review Source EA Evaggelia A. Teacher, MsC Educational Technology Primary/Secondary Education Used the software for: ### "Pro Class is for any club, class, business, group managment system. Organizes everything with a click. Ready on demand!" October 7, 2018 4.0 Pros Works both on windows, linux and Mac. Web based platform (cloud hosted). Nothing can be forgotten, every thing is in track and updated. It takes over and manage everything . It serves both small and medium companies. Organizes everything, even to manage paying issues. Cons Not for big business. May take some time to get used to the interface if you have not enough experience. Review Source Response from ProClass February 4, 2020 Thank you for the kind review Evaggelia. We appreciate your comments and suggestions on training. We do however work with very large organizations in addition to small and medium companies with some of our customers servicing client bases exceeding 275,000 individuals. SM Stephanie M. HRCE Coordinator Primary/Secondary Education Used the software for: Less than 6 months ### "Customer Support is wonderful" January 10, 2019 5.0 n/a Pros Support is top notch, always accessible and easy to talk to and always figures out my problem instantly Cons Takes a while to figure out the searching part, you think you can enter something for the search before realizing the filters Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.