--- title: "Practice Pro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Practice Pro Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more." source_url: "https://www.capterra.com/p/115871/PT-Practice-Pro/" page_type: "product" language: "en" --- # Practice Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Practice Pro ## What is Practice Pro? Practice Pro EMR & Practice Management is a 100% web-based system that transforms scheduling, documentation, billing, reports, referral management, and more in an all-in-one, seamlessly integrated solution. With examination profiles exclusively created for PT, Pediatric, OT, and SLP; a rich, extensible clinical library of customizable flowsheet templates; flexible, multi-discipline appointment scheduling; and over 200 reports, KPIs and dashboards, you can plot your path forward with confidence. ## What is Practice Pro used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/) Top alternative Featured Overall rating Based on 155 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Pros & cons Responsive and helpful support team Intuitive and simple navigation Frequent technical disruptions Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Practice Pro?[Manage this product listing](https://www.g2.com/products/practice-pro-practice-pro/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Practice Pro 4.4 (155) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $0.01 per user, per month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (155) Ease Of Use 4.6 (535) Value For Money 4.3 (66) Value For Money 4.7 (476) Customer Service 4.3 (142) Customer Service 4.8 (510) ## Practice Pro alternatives [4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [TheraOffice](https://www.capterra.com/p/92918/TheraOffice/) [4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92918/TheraOffice/) ## FAQs about Practice Pro Overview ### What problems does Practice Pro solve? Practice Pro solves fragmented therapy practice workflows by combining scheduling, documentation, billing, referrals, and reporting in one cloud system. It reduces time spent toggling between screens, chasing claim details, and handling manual paperwork. Physical therapists, billers, front-desk staff, owners, and multi-location clinic managers benefit most from its fast navigation and responsive support. Answer based on 81 reviews Overview ### Which roles and teams benefit most from Practice Pro? Practice Pro is most used by physical therapists, physical therapist assistants, and speech-language pathologists who need streamlined documentation, scheduling, and patient care tracking. Practice owners, operations leaders, and office administrators rely on it to manage billing, accounts receivable, daily workflows, and clinic performance across rehabilitation practices. Answer based on 95 reviews Overview ### What company size and industries is Practice Pro built for? Practice Pro is built mainly for small rehab therapy practices, with 89% of reviewers from small businesses and 58% in Medical Practice. It serves physical, pediatric, occupational, speech language pathology, ABA, and chiropractic providers, with additional use in Health, Wellness and Fitness at 20% and Hospital & Health Care at 18%. Answer based on 155 reviews Features and Usability ### What are the key features of Practice Pro? Practice Pro includes core practice management features such as appointment scheduling, billing and claims management, patient records, and reporting dashboards. Reviewers also highlight differentiators like SOAP notes with integrated flowsheets, customizable templates, therapist-specific documentation, and all-in-one EMR access that connects scheduling, billing, and charting in one system. Answer based on 44 reviews Integrations ### Which third-party tools and platforms does Practice Pro integrate with? Practice Pro integrates with three third-party platforms: CardConnect for payment collection, Inovalon Provider Cloud for claims submission, and Waystar for revenue cycle workflows. These integrations cover payment processing and healthcare claim management within the Practice Pro system. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Practice Pro? Practice Pro offers in-person training, live online sessions, webinars, documentation, and videos. Most staff learn daily tasks quickly because the interface feels intuitive, and some beginners self-teach within days. Admins and teams switching from another system often need more time, since setup, reports, and advanced functions can feel overwhelming without proper training. Answer based on 20 reviews Getting Started and Support ### What customer support options does Practice Pro offer, and how do users rate the experience? Practice Pro offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and strong during onboarding and customization. Some report slower email follow-up, missed callback messages, limited call timing across time zones, and delays on certain feature requests. Answer based on 44 reviews Features and Usability ### How easy is it to schedule appointments in Practice Pro? Practice Pro makes daily scheduling easy for many front-desk teams and therapists with clear calendars, dashboards, and recurring visit tools. Users often like the fast navigation, color coding, and quick access to notes, though some practices want better multi-provider views, online self-scheduling, and smoother handling for reschedules or long-term series. Answer based on 35 reviews Features and Usability ### How well does Practice Pro handle billing and claims? Practice Pro keeps billing and claims management in one system, which helps many clinics connect charges, documentation, and insurance workflows. Billing staff often find payment posting, coding, and reports useful, but some teams describe billing screens as confusing, certain claim edits as cumbersome, and support or setup as slower than expected. Answer based on 35 reviews ## Pros and Cons Responsive and helpful support team 88% positive reviews out of 40 Most reviewers describe customer support as quick, accessible, and attentive to feedback and workflow needs. Frequent technical disruptions 65% negative reviews out of 31 Most reviewers indicate bugs and issues cause crashes, downtime, and interruptions, affecting workflow and reliability. Intuitive and simple navigation 83% positive reviews out of 36 Most reviewers find ease of use important, highlighting straightforward navigation and a user-friendly interface. ## Features AI summary Based on 783 Physical Therapy reviews Capterra data shows that buyers of Physical Therapy software rank the following features as their top priorities: - **HIPAA Compliant** (**72%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **SOAP notes** (**65%**) Practice Pro supports all three of the features reviewers value most: **HIPAA Compliant**, **Appointment Management**, and **SOAP notes**. Together, these capabilities help businesses protect patient data, manage scheduling efficiently, and maintain accurate clinical documentation, allowing teams to deliver organized and compliant patient care. HIPAA Compliant 4.8 (19) 68.42% of 19 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 4.4 (56) 58.93% of 56 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling SOAP notes 4.6 (34) 58.82% of 34 reviewers that rated this feature as important or highly important Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) EMR/EHR 4.5 (38) 57.89% of 38 reviewers that rated this feature as important or highly important Create and securely store digital patient records Charting 4.5 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Billing & Invoicing 4.2 (40) 62.50% of 40 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Practice Pro 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - Exercise Library: Database of frequently used, popular workout routines - For Occupational Therapists: Designed for the use of occupational therapists - For Physical Therapy: Designed specifically for physical therapy practices - For Speech Therapists: Designed for the use of speech therapists - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Scheduling: Track and manage the scheduling of tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (155) 4.3 Based on 155 reviews ## Pricing Value for money 4.3 (66) Basic $0.01 Value for money 4.3 (66) 4.3 Based on 66 reviews ## Integrations [ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ CardConnect](https://www.capterra.com/p/141024/CardConnect/)[ Inovalon Provider Cloud](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (142) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (142) 4.3 Based on 142 reviews ## User reviews Overall rating 4.4 Based on 155 reviews Filter by rating 5(63) 4(73) 3(15) 2(4) 1(0) Mentioned topic Sorted by most recent JR John R. Coach Professional Training & Coaching ### "Practice Pro - all you need in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2023 Pros Great integration and means I can manage all my prospects, clients, billing and communication in one place Cons No negatives as the development team are just amazing. If I need help or request a new feature, they are so responsive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kathy S. Office Administrator Medical Practice ### "High Points!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2023 Excellent overall experience; outstanding customer service Pros ease of use; customer service responsiveness Cons everything works the way we need it to! There was only one time that there was a major systems issue but all worked out fine thankfully! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kelsey K. Director of Operations Medical Practice ### "Practice Pro" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 6, 2023 We have used Practice Pro since 2017 and are overall pretty happy with it. Pros I like that Practice Pro is completely cloud based, that was one of the main things we were looking for in a new program. Customer support is pretty fast to get a hold of and get resolution on problems or concerns, and it is rarely"down" entirely like our other system was fairly frequently. Cons I dislike that for features that are common now, it is always an extra fee. It's nice if you want to keep it bare bones and save money to skip features (like we did when we were smaller) but now that we have grown, it would be nice if it was all included in one fee. I also dislike that for things like auto eligibility checks, I still have to contract with a third party. I would like it to all be included in the EMR. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reasons for choosing Practice Pro Friends recommendation, total cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kelby H. Speech-language pathologist Hospital & Health Care ### "Used it for 7+ years" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 6, 2023 Overall, the support is excellent and the product meets my needs. Pros I really like the ease of scheduling, being able to make reoccurring appointments appear on my schedule and easily having access to my notes. Cons There are a lot of functions that it does that I have no idea about or there are not a lot of trainings to help with. I would love it to be easier to see billing and not have 5 different ways to access different information. I wish it was all in one place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kenneth W. Business Administrator Health, Wellness and Fitness ### "Great EMR" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2023 Practice Pro is a solid EMR choice. User friendly, large feature set to help workflow, and customizable. The support team is great and very responsive. Pros We moved to Practice Pro about 18 months ago. The transition was difficult, but I expected that and appreciated large amount of effort the practice pro team put into making the process as smooth as possible. They have a very nice onboarding program. The EMR itself filled many of the shortfalls we had in our old EMR. Virtually everything automatically saves, there is a wide set of features and reports (tons of reports). The support team works hard to understand your process needs and help find workflows in practice pro that work for you. Cons It's not the cheapest software, especially if you need customization, but you get what you pay for. Switched from [ClinicSource](https://www.capterra.com/p/109730/ClinicSource/) Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reasons for choosing Practice Pro Practice pro had a more pediatric focus. The reports, assessments and workflow for pediatric therapy was more mature in practice pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rebecca C. Receptionist Medical Practice ### "rcartagena" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2023 n/a Pros Very easy to get around and use. Very self explanatory Cons There is not really any cons to practice pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Muhammad K. Physical Therapist Medical Practice ### "Use in physical therapy practice: It is a good product and I'd recommend it." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 5, 2023 Very good. Pros Ease of use. I have used other programs in PT and this seems to be user friendly. Cons Stability of software. On couple of occasions it stopped working effecting our operation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Estelle L. Physical Therapy Health, Wellness and Fitness ### "Make documentation easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2023 Very supportive with problems when they come up! Pros I like the documentation system and have been a PT for over 25 years. My staff who have used other systems find it the best compared to other systems! Cons Lots of reports but some need to have additional filter options! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User COO Hospital & Health Care ### "Reasonable and team loves it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2023 Pros Team loves it and it’s plus it’s a good price point. Cons I have not heard any cons from our therapists. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sarah S. Doctor of Physical Therapy Health, Wellness and Fitness ### "Best Physical Therapy EHR System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 2, 2023 My overall experience with Practice Pro is good. I have used other EHR systems and this is by far the best in regards to customization, ease of use on the therapist, and efficiency. Pros My favorite feature is the customization of the SOAP note and the EHR format. Physical Therapy documentation is so much different from physician offices. Even within the Physical Therapy profession itself has varying needs. As a vestibular specialist, I need different tables and things than other traditional orthopedics PTs. The fact that I can make it everything I want it to be is wonderful. Customer service is usually extremely supportive and I feel like they take into account my opinions as a therapist. Cons I don't have access to the financials but I know it is expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/115871/PT-Practice-Pro/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jane vs Practice Pro](https://www.capterra.com/compare/115871-178984/PT-Practice-Pro-vs-Jane-App) [Zanda vs Practice Pro](https://www.capterra.com/compare/115871-180530/PT-Practice-Pro-vs-Power-Diary)