# Practice Pro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Practice Pro Software - reviews, pricing plans, popular comparisons to other Physical Therapy products and more. Source: https://www.capterra.com/p/115871/PT-Practice-Pro --- # Practice Pro Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Practice Pro ## What is Practice Pro? Practice Pro EMR & Practice Management is a 100% web-based system that transforms scheduling, documentation, billing, reports, referral management, and more in an all-in-one, seamlessly integrated solution. With examination profiles exclusively created for PT, Pediatric, OT, and SLP; a rich, extensible clinical library of customizable flowsheet templates; flexible, multi-discipline appointment scheduling; and over 200 reports, KPIs and dashboards, you can plot your path forward with confidence. ## What is Practice Pro used for? [Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/) Top alternative Featured Overall rating Based on 155 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 1% Pros & cons Responsive and helpful support team Intuitive navigation and user-friendly design Frequent glitches and system disruptions Starting price $0.01 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Practice Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ptpracticepro.com&name=Practice Pro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Practice Pro 4.4 (155) VS. [4.8 (496)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $0.01 per user, per month Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (155) Ease Of Use 4.6 (496) Value For Money 4.3 (66) Value For Money 4.7 (437) Customer Service 4.3 (142) Customer Service 4.8 (471) ## Practice Pro alternatives [4.6 (204)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (2,823)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Pros and Cons Responsive and helpful support team 88% positive reviews out of 40 Most users report customer support responds quickly, listens to feedback, and resolves issues efficiently. Kenneth W Business Administrator, 11 - 50 employees. "The support team works hard to understand your process needs and help find workflows in practice pro that work for you. " Frequent glitches and system disruptions 65% negative reviews out of 31 Most users comment bugs, crashes, and unexpected updates disrupt workflow and cause frustration during work. antoinette H CCS FOR HOME AND REHAB, 201 - 500 employees. "Just recently for some reason the program makes duplicate accounts by itself." Intuitive navigation and user-friendly design 83% positive reviews out of 36 Most reviewers indicate ease of use makes navigation straightforward, simplifying daily tasks and onboarding. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Management 4.4 (56) 58.93% of 56 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 4.2 (40) 62.50% of 40 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Practice Management 4.5 (39) 53.85% of 39 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more EMR/EHR 4.5 (38) 57.89% of 38 reviewers that rated this feature as important or highly important Create and securely store digital patient records Patient Scheduling 4.6 (36) 69.44% of 36 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Patient Records Management 4.6 (34) 58.82% of 34 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Practice Pro 54 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Database of frequently used, popular workout routines Designed for the use of occupational therapists Designed specifically for physical therapy practices Designed for the use of speech therapists Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Manage and support multiple locations Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Customizable notes that help healthcare professionals document and track patient progress Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (155) 4.3 Based on 155 reviews ## Pricing Value for money 4.3 (66) Basic $0.01 Value for money 4.3 (66) 4.3 Based on 66 reviews ## Integrations [ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ CardConnect](https://www.capterra.com/p/141024/CardConnect/)[ Inovalon Provider Cloud](https://www.capterra.com/p/162841/Inovalon-Provider-Cloud/)[ Wibbi](https://www.capterra.com/p/219523/Wibbi/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (142) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (142) 4.3 Based on 142 reviews ## User reviews Overall rating 4.4 Based on 155 reviews Filter by rating 5(63) 4(73) 3(15) 2(4) 1(0) Mentioned topic Sorted by most recent JR John R. Coach Professional Training & Coaching ### "Practice Pro - all you need in one place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2023 Pros Great integration and means I can manage all my prospects, clients, billing and communication in one place Cons No negatives as the development team are just amazing. If I need help or request a new feature, they are so responsive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kathy S. Office Administrator Medical Practice ### "High Points!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2023 Excellent overall experience; outstanding customer service Pros ease of use; customer service responsiveness Cons everything works the way we need it to! There was only one time that there was a major systems issue but all worked out fine thankfully! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kelsey K. Director of Operations Medical Practice ### "Practice Pro" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 6, 2023 We have used Practice Pro since 2017 and are overall pretty happy with it. Pros I like that Practice Pro is completely cloud based, that was one of the main things we were looking for in a new program. Customer support is pretty fast to get a hold of and get resolution on problems or concerns, and it is rarely"down" entirely like our other system was fairly frequently. Cons I dislike that for features that are common now, it is always an extra fee. It's nice if you want to keep it bare bones and save money to skip features (like we did when we were smaller) but now that we have grown, it would be nice if it was all included in one fee. I also dislike that for things like auto eligibility checks, I still have to contract with a third party. I would like it to all be included in the EMR. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reasons for choosing Practice Pro Friends recommendation, total cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kelby H. Speech-language pathologist Hospital & Health Care ### "Used it for 7+ years" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 6, 2023 Overall, the support is excellent and the product meets my needs. Pros I really like the ease of scheduling, being able to make reoccurring appointments appear on my schedule and easily having access to my notes. Cons There are a lot of functions that it does that I have no idea about or there are not a lot of trainings to help with. I would love it to be easier to see billing and not have 5 different ways to access different information. I wish it was all in one place. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Kenneth W. Business Administrator Health, Wellness and Fitness ### "Great EMR" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 6, 2023 Practice Pro is a solid EMR choice. User friendly, large feature set to help workflow, and customizable. The support team is great and very responsive. Pros We moved to Practice Pro about 18 months ago. The transition was difficult, but I expected that and appreciated large amount of effort the practice pro team put into making the process as smooth as possible. They have a very nice onboarding program. The EMR itself filled many of the shortfalls we had in our old EMR. Virtually everything automatically saves, there is a wide set of features and reports (tons of reports). The support team works hard to understand your process needs and help find workflows in practice pro that work for you. Cons It's not the cheapest software, especially if you need customization, but you get what you pay for. Switched from [ClinicSource](https://www.capterra.com/p/109730/ClinicSource/) Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reasons for choosing Practice Pro Practice pro had a more pediatric focus. The reports, assessments and workflow for pediatric therapy was more mature in practice pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Rebecca C. Receptionist Medical Practice ### "rcartagena" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2023 n/a Pros Very easy to get around and use. Very self explanatory Cons There is not really any cons to practice pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Muhammad K. Physical Therapist Medical Practice ### "Use in physical therapy practice: It is a good product and I'd recommend it." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 5, 2023 Very good. Pros Ease of use. I have used other programs in PT and this seems to be user friendly. Cons Stability of software. On couple of occasions it stopped working effecting our operation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Estelle L. Physical Therapy Health, Wellness and Fitness ### "Make documentation easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 5, 2023 Very supportive with problems when they come up! Pros I like the documentation system and have been a PT for over 25 years. My staff who have used other systems find it the best compared to other systems! Cons Lots of reports but some need to have additional filter options! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User COO Hospital & Health Care ### "Reasonable and team loves it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2023 Pros Team loves it and it’s plus it’s a good price point. Cons I have not heard any cons from our therapists. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sarah S. Doctor of Physical Therapy Health, Wellness and Fitness ### "Best Physical Therapy EHR System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 2, 2023 My overall experience with Practice Pro is good. I have used other EHR systems and this is by far the best in regards to customization, ease of use on the therapist, and efficiency. Pros My favorite feature is the customization of the SOAP note and the EHR format. Physical Therapy documentation is so much different from physician offices. Even within the Physical Therapy profession itself has varying needs. As a vestibular specialist, I need different tables and things than other traditional orthopedics PTs. The fact that I can make it everything I want it to be is wonderful. Customer service is usually extremely supportive and I feel like they take into account my opinions as a therapist. Cons I don't have access to the financials but I know it is expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/115871/PT-Practice-Pro/reviews/) Popular comparisons [Jane vs Practice Pro](https://www.capterra.com/compare/115871-178984/PT-Practice-Pro-vs-Jane-App) [Zanda vs Practice Pro](https://www.capterra.com/compare/115871-180530/PT-Practice-Pro-vs-Power-Diary)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)