--- title: "Crescendo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crescendo Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more." source_url: "https://www.capterra.com/p/115875/Crescendo/" page_type: "product" language: "en" --- # Crescendo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Crescendo ## What is Crescendo? Our Crescendo software is an industry leading care-at-home management solution designed to improve clinical quality of care, financial performance, and operational control for home health, hospice and private duty agencies. Business operations, clinical, and scheduling functionality for home health, hospice and private duty workflows are combined seamlessly in one integrated software system. ## What is Crescendo used for? [Hospice](https://www.capterra.com/hospice-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3200 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crescendo?[Manage this product listing](https://www.g2.com/products/crescendo-by-delta-health-technologies/claim_requests/new?auto=true) ## Crescendo Overview Updated September 2026 AI summary Crescendo provides home health care, hospice, and private duty care organizations with cloud-based tools for managing billing, patient records, and scheduling. It supports assessment management, document management, electronic signatures, an employee portal, and time tracking by client. Suitable for businesses of any size, Crescendo is deployed via web-based and SaaS platforms for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crescendo 2.9 (5) VS. [4.5 (157)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting Price $3200 Per User, Per Month Starting Price $295 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.6 (5) Ease Of Use 4.5 (157) Value For Money 1.0 (2) Value For Money 4.4 (99) Customer Service 3.7 (3) Customer Service 4.6 (150) ## Crescendo alternatives [4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [3.8 (14)](https://www.capterra.com/p/161824/Footprints-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 64% of reviewers rated it above 4 stars Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) [4.1 (143)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) ## FAQs about Crescendo Overview ### What company size and specific industries is Crescendo built for? Crescendo is designed for home health, hospice, and private duty agencies, making it a fit for organizations in the home care and post-acute care sectors. The vendor description does not specify a company size, so it appears aimed at agencies of any size serving patients who want to remain at home. Features and Usability ### What are the key features of Crescendo? Crescendo offers customizable forms, document management, and an employee portal for handling records and internal access. It also includes referral management, assessment management, and bereavement management, plus billing and invoicing, electronic signature, patient records management, scheduling, and time tracking by client. Getting Started and Support ### What training and onboarding options does Crescendo offer? Crescendo provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote learning, webinars provide scheduled group learning, and documentation offers written reference materials for self-paced review. Getting Started and Support ### What customer support options does Crescendo offer? Crescendo provides chat support for customer assistance. The catalog lists this single support channel, and no reviewer feedback about response speed, helpfulness, or common support frustrations is available to describe the user experience with support. ## Features AI summary Based on 708 Home Health Care reviews Capterra reviewers highlight these as the top features buyers look for in Home Health Care software: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) Crescendo supports **Scheduling**, which helps agencies coordinate caregiver visits and manage staff availability more efficiently. However, it does not include **HIPAA Compliant** or **Care Plan Management**. Instead, it offers **Billing & Invoicing** (**46%**), another feature reviewers rate as important. This can help businesses manage payments and track charges in one place, allowing teams to stay organized while handling day-to-day administrative work. Assessment Management Creation, administration, and evaluation of assessments or tests Bereavement Management Create, manage, and monitor bereavement care plans. Billing & Invoicing Create, manage, and send invoices or bills to customers Customizable Forms Customize contracts and forms to collect specific information Document Management Store, manage, and track all electronic documents in a centralized location Electronic Signature Digitally sign online documents Crescendo 11 features ### All Features - Assessment Management: Creation, administration, and evaluation of assessments or tests - Bereavement Management: Create, manage, and monitor bereavement care plans. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Customizable Forms: Customize contracts and forms to collect specific information - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Employee Portal: Online portal where employees can access and track their own information - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Referral Management: Log and store the source of contacts/leads - Scheduling: Plan availability and assign specific time slots for tasks and resources - Time Tracking by Client: Track time worked per client --- Get Advice We can help you find the software with the features you need. Features 3.2 (5) 3.2 Based on 5 reviews ## Pricing Value for money 1.0 (2) Basic $3,200 Per User,Per Month Value for money 1.0 (2) 1.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 2.9 Based on 5 reviews Filter by rating 5(0) 4(3) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent KN Kristy N. RN Hospital & Health Care ### "Do not recommend" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 July 18, 2019 Pros .....It carries over the medications from one episode of care to another. If you like a program that crashes, has multiple errors daily, "thinks" for sometimes over 5 minutes and you end up having to log out and log back in anyways, is not very user friendly to navigate and challenging for field clinicians to see new orders or know what tasks should be completed at the next visit easily then this would be a good program for you. If you don't like all that avoid it. Cons pretty much everything, Its increased the amount of time I spend to manage my case load of patients. The scheduling calendar that they developed is terrible, its not intuitive and when changes to orders are made the calendar does not know how to update that, thus visits have to be deleted due to duplicates or inactivated visits for example: a patient going from 3 times a week to 1 time a week, means I have to delete those 3 already scheduled visits manually and add the 1 time a week order. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB William B. Physical Therapist Hospital & Health Care ### "This is the worst program I've ever used period. Paperwork now takes twice as long to complete. I've been in the business 27 years." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 5, 2018 Previous Delta program was much better from field clinician perspective. Our large office getting this program has been a complete disaster. I rarely if ever do reviews but feel compelled to warn you not to make a mistake getting this program. Pros Easy for office to track paperwork deficiencies so good for office staff. We got to upgrade our field computers to Microsoft Surface but still horrible performance. Cons Can't handle large patient files. Buffers 3-5 minutes to open case while in field at times. Ridiculously slow, I need to watch a baseball game while doing paperwork to occupy my buffering times. Our Microsoft Surface computers appear to be overwhelmed with this poorly developed software. Does not have voice recognition software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG Eric G. Director of Operations Hospital & Health Care ### "Reviewed as part of due diligence for home health & hospice systems" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 20, 2017 Overall a good potential EMR. Pros Good features overall including user friendly scheduling, ability to customize clinical pathways, and met all our system level criteria (i.e. cloud based, mobile friendly, etc.). Good built in QAPI tools. Cons Did not make the final 3 in our due diligence secondary to better billing features in other EMR software that we reviewed. Other software also had more streamlined intake of referral features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Gina T. Office Manager Hospital & Health Care ### "Great Product " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.5 4.5 Customer Service 3.5 3.5 Likelihood to Recommend 8/10 September 12, 2016 Pros I loved all of the features that the product offered to help ease a very complicated job. Being a Care Coordinator in this line of home health it can be extremely overwhelming at any given time. It is very helpful to have a program at your finger tips that can help make operations run more smoothly. Cons It can a bit intimidating when you first start using the product due to all of the options at hand. You have to navigate to numerous tabs to see all of the information available to you. Can be a tad frustrating when trying to learn everything this product has to offer you and your business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Beth G. Hospital & Health Care ### "Very thorough and responsive" 4.5 Overall Rating 4.5 4.5 Ease of Use 4.0 4.0 Features 4.5 4.5 Customer Service 4.5 4.5 Likelihood to Recommend 9/10 August 12, 2014 Pros It's a comprehensive package that allows use by both our certified agency and our licensed agency. It's a fully integrated HR, clinical, and financial package. Many of the other packages we looked at could not meet the needs of both agencies. Clinically, they were great products, but the Human Resources accountability for a private duty agency was not available or integrated. Cons So far, there's nothing we don't like. There seems to be a very thorough implementation and training process. Point of care does not support iPads. It requires laptops or Windows-based tablets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.