Best For

Medium to large organizations in all industries who seek improved process efficiency together with comprehensive visibility and control over all types of spend on goods and services.

Product Details

Coupa Procurement is part of the industrys leading enterprise procure-to-pay solution that brings consumer e-commerce shopping ease to your procurement management processes so that you can achieve cost savings while saving your employees valuable time when they are purchasing goods and services or even looking for the right information to get their work done.

Contact Details

Coupa Software

http://www.coupa.com

Founded in 2006

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Coupa Procurement Features

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management
Catalog Management
Contract Management
Fixed Asset Management
Inventory Management
Invoice Processing
Purchase Order Management
Receiving/Putaway Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management
Compliance Management
Contract Management
Inventory Management
Invoice Processing
Purchase Order Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management

Coupa Procurement Reviews

Showing 5 of 49 reviews
Overall
4.1/5
Ease of Use
4/5
Customer Service
4/5
Verified Reviewer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
July 10, 2018

“The best expense coding system we've ever had!”

ProsIt is easy to learn and use! The process for updating and communicating about various transactions is so much simpler than it used to be. It's saved us time by keeping communication between our users and approvers streamlined. The fact that I can just hit "reply" to an email asking me to adjust some coding on a receipt has kept me from digging around in my company directory, figuring out who to call with a question, and getting redirected often. So much faster.
ConsIt can be a little slow to load and the mobile version has often had issues uploading receipt images or giving me access to all the coding breakdowns I need.
Reviewer Source 
Source: Capterra
July 10, 2018
Verified Reviewer
Oil & Energy, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
3/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
May 7, 2019

“Bolt-On to NetSuite”

OverallOur business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package. Even though we cannot use the Sourcing module as it is, it has benefits of keeping the invoices and POs tied together and integrates well with NetSuite
ProsThe mobile app is very convenient for our PMs in the field that need to review and approve POs and invoices remotely
Consthe Sourcing module is far to restrictive and cumbersome - it makes it harder for our vendors to submit quotes and there is now way for them to add options/alternatives to what we have asked them to quote
Reviewer Source 
Source: Capterra
May 7, 2019
Shivam A.
Engineer II
Pharmaceuticals, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 12, 2020

“Good Tool to Manage Purchase Orders”

OverallOverall experience has been good. The vendor receives the purchase order once approved via email. Once the service has been received attaching the invoice and the closure procedure is easy as well.
ProsI have been using Coupa for 2+ years. Mainly use it to create Purchase Orders to vendors. Receive invoices from suppliers. The software has an inbuilt approval process to route Purchase Orders, vendor master service agreements. The software can be synced with Microsoft office which allows you to get notifications when a request is new your queue or the Purchase Order has been approved or denied. It also allows you to run queries to tabulate budgetary expenses and track historical expenditure. Creating a Purchase Requisition is fairly easy and straightforward.
ConsCoupa is very useful and easy to navigate but requires training to become proficient in the application. Suggestion is to create job aids/ training procedures which can be used as a reference guideline whenever needed specially for personnel not using the application too often.
Reviewer Source 
Source: Capterra
February 12, 2020
Sean B.
FP&A Analyst
Computer Software, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 2, 2019

“Coupa Review ”

OverallGreat software for the end user and supplies but not for the admins.
ProsIt is very easy for the end user and supplier to submit invoices. Suppliers are able to track the invoice process and payments. Helps reduce the time spent communicating with suppliers.
ConsMaking changes are not easy. Adding custom fields and changing approval chains have not been easy to adjust.
Reviewer Source 
Source: Capterra
December 2, 2019
David J.
VP
Financial Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
October 1, 2019

“Coupa is the worst software I have ever used”

ProsAbsolutely nothing. The software is the least institutive, user friendly I have ever used.
ConsRegardless of whether I am using expenses, requisitions or invoices, I have never been able to submit or save anything without having to get the finance team to perform magic in the background. The end user typically gets an error message "Please fix the errors below", but there are never any highlighted fields or errors displayed.
Reviewer Source 
Source: Capterra
October 1, 2019