Who Uses This Software?

We serve American small businesses with 1-100 employees.


Average Ratings

743 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    Based on number of employees
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Patriot Software
  • www.patriotsoftware.com/
  • Founded 2002
  • United States

About Patriot Payroll

Starting at just $10/mo, Patriot Software offers online payroll to save you time and money. Made for USA small business owners with 1-100 employees. Choose the payroll option right for you: Basic Payroll - Starts at $10/mo. Online payroll software lets you pay employees easily in 3-simple steps. Full Service Payroll - Starts at $25/mo. You run payroll, but let us handle the payroll tax filings. Free direct deposit, or print paychecks. We offer free payroll setup and US-based support.


Patriot Payroll Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Patriot Payroll Reviews Recently Reviewed!

Easy Breezy

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer Service is the best I've encountered. Easy to reach by phone, and in a matter of seconds using the online chat function Easy to do payroll Price

Cons: No App. Would be nice to have an app where I can view reports, etc instead of using the browser on my phone.

Overall better than Quickbooks

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use and you can import payroll data into Quickbooks. Inexpensive especially compared to Quickbooks. It is roughly 38% of the cost of QB. Support is excellent. The best I have ever experienced for any software.

Cons: Need to develop auto emails to employees when new pay stubs and W2's are available. Need to develop another option for full service that fills out the forms automatically but doesn't do all of the filing

Solid value for price

Nov 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The competitive price is the main draw, but the system itself has been simple and intuitive to use as well.

Cons: It can be a tad difficult to locate things for the first time, but it's nothing too difficult. Overall, it's a good product.

Top Notch customer service, implementation and good value

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is the best feature; they are so willing to go above and beyond in getting the software setup, training, and any questions along the way. Once set up, the software is easy to use and is a very good value.

Cons: I would like the reporting to be a little easier to find and more to the point. Most times, I don't need a detailed report, I just want to know how much did I pay out to employees in total and how much tax total (liability and expense) did I pay. Another thing I would like to see is a place to add accrued PTO and have it automatically add the time. Currently, I have to manually add the PTO on the 1st of every month. Setting up the Nat Pay direct deposit was a bit unsettling as there is a final step that must be completed or the employees don't get paid. This is where the staff of Patriot went above and beyond to help ensure that I didn't miss this crucial step. Still, this is a great software solution and I'm happy to have it.

Excellent Experience, they make it easy to setup payroll from beginning to end.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The company provides an excellent value to business who run their own payroll. They make it easy to use and support is always there when you need them.

Excellent product, no employee notification

Nov 09, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Overall, I've very happy that I found Patriot. I've been using it for about 5 months. The customer service is great! They are very helpful and I am never waiting long to reach someone. The software is easy to use also. However, I am disappointed that there is not system to notify employees when a paycheck is available. I was not aware of this until an employee notified me. This seems like a basic component so I assumed a notification system was in place. I was very surprised to learn this was not happening, and also that there seems to be no plans in place by Patriot to add this. There is also no Mobile App for employees to use, which is also disappointing.

Pros: Ease of use. Cost. Customer Service. Assistance with set up was very good. Easy navigation. Tracks important employee dates and information

Cons: No notification to employee when a paycheck is sent. Employees do not see pay stubs unless you print them or they know to login and review.

Terrific!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software manages all of our bills and is able to tell us exactly how much we have in the bank after. Not only that, but it also manages all of our taxes!

Cons: The only con that we have found is that it doesn't give us an option to do returns which we deal with frequently in our business. As a result we're forced to use excel to keep track of returns and at the end of every week we have to go through and do deductions.

Always Great!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly and always great customer service. There really is nothing I can say thats negative about the product.

Overall: theres nothing at all I dislike about the product. I tried to think of anything and I really cant! I love it!

Practical, and effective for the small business owner!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: If your looking for efficiency, and professionalism then Patriot Software is the way to go! Each state is different but they definitely figured how to support their customers aside from that.

Pros: Easy to use, but great customer support for the not so easy elements of the law. I feel like we┬┐re a professional business, with a team working for us!

Very easy to use, and affordable.

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Affordable. Being able to run the payroll at ones convenience is a plus for this product.

Cons: Initial set up seems cumbersome for a none accounting person, although all the information requested are needed to run the software successfully.

Overall: To be able to run the payroll when convenient, especially for a small organization like ours, is a plus for this software.

Excellent Value for Payroll Software

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Price - The alternatives are considerably more expensive or more limiting for their cheaper plans. Ease of Use - Its doesn't take a certified professional to use this software. It is very potent for the simplicity it offers

So easy and great support

Nov 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: If everything worked as well as Patriot, we employers would be dancing in the streets! I am switching to the full payroll option which allows me to "forget" about making sure payments are made on time. Love it!

Pros: I love the east with which I can run reports, print out 941s and EOY reports. It's truly one of the best kept secrets on the internet!

So far so good.

Oct 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The product is simple and easy to use. Comes with an employee payroll reporting and optional electronic W2's.

Cons: Not much. It would be good if it would download to other accounting packages and a mobile app would be nice.

Overall: Easy to use payroll.

Affordable payroll for small business

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, affordable, excellent customer service. Whenever we have questions, we receive prompt, courteous, accurate answers.

This program has been so easy to use and understand. Processing payroll is a breeze!

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is great! The instructions are simple and makes doing payroll easy! I am so glad to have found this!

Overall: Ease of processing payroll

Great value for your money!

Oct 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I would say customer service is probably their best selling point. They are very responsive and quick. Their dashboard page is neat.

Cons: Sometimes there are lengthy holds to speak to their support team. Their customer service rep do have varying knowledge of the solftware and payroll regs.

This has been one of the easiest to use software on the market. Their customer service is great!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have appreciated their customer service and willingness to help you, right away. As a CPA, I look for companies based in the United States and that can offer exceptional service. I also have appreciated the low price and great product they offer. It has not disappointed me, and I always refer my clients to Patriot Software.

Overall: I use it in my business to help my clients meet their payroll software needs.

Professional and Accurate

Oct 24, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, well guided, and friendly professional assistance. Easy printing and help is always available.

Cons: I just don't like to do payroll. It would be nice to have a reminder that is sent so that I don't forget to run the payroll which the software has made so EASY!

Overall: Easy check printing.

The person that helped me, Nigel, repeatedly emailed with follow up me to keep me updated and stuck with it till it was taken care of. Thank you Nigel!

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We haven't been with Patriot's long, but for the time we have, I have been happy with the product and the service.

Pros: That there is customer service that is actually reachable and helpful. And sticks with it till it is taken care of.

Excellent product. Easy to use and customer friendly

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, and online customer help/chat support. Also, the allow one to self service or Patriot can do the work for you.

Cons: Not able to directly enter payroll data such as withholding taxes . The program has a built-in features that computes the taxes according to IRS guidelines.

Overall: The ease of use. Friendly, and helpful customer services. The ability to do the work myself or utilize Patriot Full Service.

My days of taking hours to figure payroll is now a breeze with Patriot Payroll

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I really like the ease of use. Only once have I used customer service and they were friendly and very helpful.

Pros: Patriot Payroll is user-friendly to the max. Each part is clearly labeled and easy to access. I can always find what I need.

Cons: I found that some of the reports, the state and federal reports, do not fill in all of the information for me. I have to fill in before I send it to the proper venue.

Patriot Payroll

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Good support. Takes care of tax filings. Makes doing my payroll simple. I would recommend it to anyone who has a small business.

Patriot Payroll couldn't be easier to use and has saved my business a ton of money!

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, low cost and accurate. I wish someone had pointed out Patriot Payroll when we first started out instead of using a brand name payroll service that was so expensive. They have excellent customer support and I have never had to wait to get a knowledgable support person on the phone to help me.

Overall: Low cost and so easy to use. Every chamber of commerce should include their information to new businesses.

Patriot Software solved payroll and tax issues, saving me time and money!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Patriot staff was EXCEPTIONAL! They were patient, instructive and insightful. They handled all the questions I had and taught me things I would have learned the hard way.

Overall: The software and support staff saved me time and money, at the moment of payroll creation and in tax issues in the long run.

Setup was clear and easy, everything is simple and detailed.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything payroll related is in one space, it's easy to use and the costumer service is the best bar none.

As I'm doing payroll for three companies thus far, it has been pretty good.

Oct 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is very user friendly. The calculations are down to the penny, very accurate. The format is one where it said Joy to use. The summaries and various worksheets you can print very helpful.

Cons: In the age of identity in the past this is always a concern. However this site is Ultra-encrypted, as I understand A great piece of advice for any CPA firm or accounting firm is to simply make sure they get cyber insurance.

Overall: A great vehicle to give my 1040 business another stream of income.

Excellent Software

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Any cons I have for this software are not an issue for the average consumer.

Pros: Great customer service and technical support is top priority for me and it's excellent with Patriot Software. I have a small business doing bookkeeping for several companies. Many different needs. Patriot Software does a great job of walking me through it. Much cheaper than quickbooks payroll.

Cons: If you have employees that have more than one hourly rate, Patriot Software is unable to accommodate that. You can add additional pay as a bulk amount, but it's a little more cumbersome that way.

Easy to use

Oct 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was easy to set up the payroll with very little additional help needed. Customer support chat online is a great feature.

Cons: Not being able to change payroll deductions by "pennies" without having to cancel the payroll and adjust it in employee info.

Best priced Payroll services

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall I am loving this services.Keep continue good work!

Pros: I am using this services for my small business.I found this is the best price and best customer service available in US

Cons: I think they support few integration including their own accounting SAS accounting software but It would be nice if you could support more Integration with other accounting services including wave

Awesome

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I wouldn't use any other software and I have used the companies like ADP and online programs. This is the best out there.

Pros: Patriot is really a good option to the big payroll companies. It is easy to use, easily customizable and you don't have to pay for things you aren't going to use!

Really easy to setup and get started with Patriot Software

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of functionality when working with the software. This system is easy to navigate and get started with.

Best payroll product out there!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of setup and use! I can print the tax reports within minutes! I can complete weekly payroll in minutes!

Overall: It cut my time spent in the office greatly! The time sheets are easy for the employees to read and understand.

Monthly and quarterly taxes come out to the penny!

Vendor Response

by Patriot Software on October 06, 2017

Lori, your review made our heart sing! Thanks for the kind words!

Right out the gate the customer service has been tops.

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I need to hit a price point and this company served it up right on the mark. great price for service provided

Cons: I am finding some reports are not printable like the tax collection report. forced to save a screen shot instead.

Overall: Customer support has been very helpful. I am still getting to know the program but so far it delivers what I need.

I really like Patriot Payroll!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really loved that they handled all of my payroll taxes for me. I did not have to worry about that at all!

As a novice business owner, it puts my mind at ease knowing that my tax obligations are up to date.

Sep 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software was easy to use and meets the needs of my payroll services. The customer service was the best! I called several times within a few minutes and they all were very professional and helpful.

Cons: I hate having to pay extra for additional employees. But due to the fact that I never researched how other accounting/payroll companies operate, I assume that this is standard procedure.

Overall: My mind is at ease knowing that my tax and payroll obligations are taken care of.

Why didn't I know about this software before now?!

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly, excellent customer service, and it just makes processing PR a breeze! I would absolutely recommend this software to anyone.

Cons: If there was any negative at all, and this is not that big of a deal, is that I wish direct deposit could process quicker.

Very easy to use

Sep 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: If you are on the fence, sign up for the trial and see how it works for your business.

Pros: They handle the tax filings and payments for you. Easy to make changes to pay rates and employee information. Free Direct Deposit option. Customer service representatives are knowledgeable and easy to deal with when needed.

Cons: Printing checks requires you to download a file then print it. A minor point of annoyance, and that may be too strong an adjective for it, however, I think it would be nice to print from the online portal with an option to store a backup of the payroll run locally.

Great software, Great Service, Great Value, very user friendly!!!

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use UI is great, easy to use and follow Pricing and features for the pricing...with more to come!!

Cons: Unable to think of any at the moment as this software is well thought out, well laid out and priced appropriately.

Great payroll service. So easy to run and work in to do weekly payroll. User friendly.

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to set up with help from the service. So helpful and made it so easy to work with it. Payroll is not a dreaded item anymore. I love the direct deposit aspect so I don't have to figure out how much is due and when it is due. This service is reasonably priced and is not over designed to make it so vast that reading the menu is as much work as doing the payroll by hand.

Overall: Relief of all the following, have I done all the filings on time, is it all complete or did I forget something, is this on file now for my insurance company needs. I no longer worry about these items.

Awesome software and excellent customer service

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Highly recomended

Pros: The customer service was exceptional and they helped me set up our full account. The software is simple to use and I am very satisfied with this product. Great value.

Payroll legal firm

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Support is really great

Pros: Easy instructions and form fill out plus online tutorials to really learn the product. Great staff in chat

The site is very easy to navigate and easy to read.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Within seconds of the first time n the site I was able to navigate and view all the information I was looking for. Very user friendly.

Overall: I am able to view all my payroll status prior to payday..

Insufficient

Aug 21, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Comments: Cannot process one-time payroll deductions. Cannot undo payroll (that need to be undone because of the deduction issue). Have to manually delete pay stubs one-by-one. Deleted pay still shows on YTD calculations.

Pros: The price is justifiable considering the product received. It's inexpensive and apparently works with Quickbooks

Cons: The functionality is severely lacking and the customer service associates lack depth of knowledge to provide a suitable resolution for issues. Simple functions are made far too difficult.

Vendor Response

by Patriot Software on September 24, 2017

Hello Amber, we are sorry to hear about your frustration. I wanted to clear a few things up: 1. You can set up a one time deduction in the software. You would simply make the deduction for the amount you want and add a lifetime limit of that amount. 2. You are able to void more than one payroll at a time and even have a handy link for you in the side navigation: Payroll tasks>Void payrolls. There you will find a list of payrolls eligible to void. Select as many as you desire at one time. 3.Deleted pay stubs do not still show on year to date totals.(This has been tested and confirmed.) One of our reps will be reaching out to you to assist you and show you how these functions work and address your concerns. We want you to be among the thousands of happy Patriot Software customers who use us every day!

No turning back to running payroll and filing taxes by myself.

Aug 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Extremely easy user interface. Excellent customer support that allows you to talk directly with a knowledgeable person and not being placed on hold for excessive times. Very inexpensive for all the services you receive. Can be accessed from any computer at home, work or on vacation using MAC or Windows.

Patriot Payroll: simple, easy to learn Payroll Product

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I am glad I tried it! I spent some time doing research and find your software just perfect for the small payroll I am doing and I would definitely use it again in assisting other small businesses with their payroll needs. Thank you!

Pros: The software is intuitive - screens are easy to navigate. It appears to have been developed to be as straight-forward as possible, so even those with little experience should find it easier than they imagined to process their own payroll. There are very good references for all your payroll questions. Again, I like how straight-forward it is to find that info within the program's library of information, and the links embedded within the easy to understand documents make is super easy to source additional information and documents, if you would like to do so. I hadn't processed payroll in several years, and this program made it so very simple to set-up a company for payroll, and start processing right away. The introductory offer provides additional value to the already very reasonable monthly rate. There is also an adequate library of payroll and tax reports that makes handling your account 'manually' easy and effective.

Cons: Residing on the West Coast, I suppose the hours of your customer service would be the area I would like to see improved upon. It would be nice to have access to customer service up to at least 6pm Pacific Standard Time.

VERY EASY TO UNDERSTAND AND EVERYTHING NEEDED FOR A SMALL BUSINESS

Aug 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: THAT ITS VERY EASY TO UNDERSTAND ITS NOT COMPLICATED AND EVERYTHING YOU NEED TO RUN A SUCCESSFUL BUSINESS.THE PRICE WAS ALSO VERY AFFORDABLE I THOUGHT THAT WAS A PLUS. HAS CUSTOMER SUPPORT TO HELP YOU SET UP IF YOU NEED HELP .I LOVE THAT IT HAS LOTS OF FEATURES THAT I NEEDED IN ONE PLACE SO I DON'T HAVE TO HAVE SEVERAL SOFTWARES.

Overall: I LOVED ALL THE FEATURES THIS SOFTWARE HAS ITS GREAT .I WILL TELL MY BUSINESS ASSOCIATES ABOUT THIS SOFTWARE.

Amazing software allowing small businesses to use direct deposit

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how quick and easy it is to use and how as a small business we can finally offer direct deposit. It's been a breeze from setup to the normal day to day use. Patriot is very user friendly.

Overall: Now our small family owned business can have direct deposit and qualify for bank bonuses.

Customer service is just perfect. Great functionality. Good price.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Functionality, price, service. Payroll direct deposit was easy to configure and payroll is simple to run.

Cons: Really, I have no complaints. This is not a fully fledged accounting or payroll system, but provides just the right amount for what I need as a small business owner.

Great and inexpensive program!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. Allows me to complete payroll in a fraction of the time compared to QB and at a much lower price. No initial cost for software, just usage.

Cons: Inability to add 1099 employees easily to the payroll system. This would absolutely allow me to rate this product 5 stars across the board with this simple addition.

Overall: Easy to use payroll system with automated tax reporting and filing.

Makes life as a business owner so much easier!

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: They handle everything for me. I don't have to do anything except input the hours my employees work. They completely handle the rest.

Cons: It took quite a bit of time to get set up and started, but once everything was ready and I learned how to use it, it's been a breeze ever since.

Easy to Setup & Use - Great Value

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I would highly recommend Patriot Payroll!

Pros: Getting our new company set up was a snap and the service reminds you of any missing accounts. I particularly like the links to state websites with instructions on how to get the various accounts needed.

Cons: None so far. I have found the software very easy to use and Patriot's service is to notch. Hope to never report any cons.

We have using Patriot since 2014 and could not be more satisfied.

Jul 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We are please with this company and it has made payroll for us a lot easier.

Pros: The Customer Service is wonderful! The directions are easy to follow when using this software and has made our payroll process a lot easier.

Cons: The print setting for the printing the pre-printed checks needs work. Although I use the same printer and checks and have saved the setting, sometimes the printing is off.

a very good experience, ease of use, no confusing terminology, the help box and the online chat ....

Jul 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the online chat, they are quick to respond and always courteous, willing to gather all necessary inf

Cons: nothing as yet, I am very satisfied with the product ...............................................

Overall: ease of all of my employee info in one spot

PATRIOT IS AWESOME. WOULD HIGHLY RECOMMEND TO ANY SMALL BUSINESS.

Jul 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: While opening a new franchise, we faced a million decisions in rapid succession. We felt a lot of pressure to go with a large national payroll company that seemed like it was more than we needed, but Patriot really seemed like the right choice. I'm so glad I trusted my instinct and went with Patriot. It is everything they say it is, including being simple, cost effective, very easy to use, flexible, and their customer service is really great. We opened with 25 part-time employees and it worked perfectly from Day 1. For me, it's been exactly what I wanted. I cannot recommend them enough, especially for folks starting a new business and not wanting to spend a lot of valuable time with other companies that might be unnecessarily complicated.

Pros: Simple, flexible, intuitive, very easy to use, does exactly what it should every time, employees like it, accountant likes it, customer service is great, and free, and cost is very reasonable.

Cons: I can honestly not think of a single negative. This has been an awesome choice and I would choose it again without any hesitation.

It was a very easy transaction to Patriot Software. It was easy and very fast. No problems at all..

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The staff are very friendly. Every time I called or emailed tem they got back to me very fast. Very nice also.

Cons: I wished they had a cell phone app, it would be nice to be able to run payroll from your phone when on job site.

Overall: Very fast and easy to use

Vendor Response

by Patriot Software on July 26, 2017

Hi Everett, Thanks for the great review. While we don't have a cell phone app, our software is "mobile friendly" so you can run your payroll any where you have data or internet connections. Best part is, unlike "apps" you don't have updates to worry about and it won't take up precious memory storage on your phone!

So Far So Good, Great Customer Service

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Patriot assisted with getting our company set up on their payroll system and ensured we had all the help and answers we needed along the way.

Easy to use once you learn it but if you have no idea what you're doing yet- Free set up included

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Cost is so important in this economy and this software is very low cost which means more money to my business.

Cons: It can be difficult to easily locate what you are looking for. A lot of subfolders and trial and error.

Overall: Low cost and easy to use

Patriot

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Works well. Functions as necessary. Very easy to set up all employees with work and keep track of their hours.

Cons: Tricky to learn. I couldn't figure out how to use it at first, but after some time working with he program, I figured it out.

I am so glad I found this payroll service!!

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Bottom line, this is a great value for your money. As a small business owner Patriot Payroll fits my needs perfectly. I use the basic service, so they calculate my taxes and payroll then I write the checks. They gave me the confidence to run my own payroll with no stress. I would encourage you to give it a try. I started with my free month (yes, it is totally free) and liked it so well I stayed with it.

Pros: Inexpensive. Easy to use. Customer service answers their phones AND are actually helpful and friendly. Have even used the online chat feature with great success. Quick and easy payroll. Sidebars contain links to everything you need, so no lost time searching the website. The online "help search" gives pertinent choices. No contracts - for real!! Lots of add-ons if you want more than just the Basic service. Easy to find and print tax data when needed.

Cons: After using Patriot payroll for almost a year now , I can find nothing negative to say about it. I have no complaints!

User friendly software at a very affordable price.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: So pleased with this software and the customer service assistance. As a small business owner, the monthly cost is very affordable. I'm so glad I made the switch from having my accountant handle my payroll, as his monthly fee was getting to be cost prohibitive.

Pros: Easy to use, customer service is excellent, monthly cost is so affordable. I am so glad I made the switch to Patriot software.

Cons: At this time, I cannot think of any "cons" using this software. It has been a smooth transition from my previous payroll service (accountant) and I'm saving quite a bit of money each month ... it's a win-win!

Excellent program for the small business owner

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This is a low cost effective software product for small businesses, particularly a seasonal business who doesn't want to pay for an annual program.

Pros: Being a seasonal business, I like that I can inactive the software for the months with no payroll and reactivate it at year end for W-2s. We're only charged for the months that payroll is run.

Cons: The Workers Comp report doesn't include all the information required by our state so I have to use their form & fill in all the data when I should only have to print the report from the software.

It has all the functions we need. Fair price.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The support team is very helpful. They are very patient to answer my questions, and very knowledgeable.

Cons: You have to finish your payroll in the month it happens. If you do it in the following month, even though it is not due until the 15th, they will charge you a fee to change it.

Completely satisfied customer and I HIGHLY recommend Patriot to anyone shopping for payroll software

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of set up. I like the available hints. I like the availability of the customer support. The setup check off list helped me immensely! I'm thoroughly enjoying using this software!

Overall: Ease of processing payroll for my company and employees.

AMAZING

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: MY COMPANY WAS USING ANOTHER PAYROLL COMPANY, WE HEARD ABOUT PATRIOT AND WE ALL FELL IN LOVE. I HAVE HAD NO ISSUES. I UNDERSTAND EVERYTHING THEY ARE TELLING ME AND THEY ARE ALWAYS WILLING TO HELP ME IN ANY WAY. I WONT BE USING ANYONE ELSE.

Pros: CUSTOMER SUPPORT IS AMAZING, SO HELPFUL AND THEY ARE QUICK. I SUBMIT MY REPORTS FOR PAYROLL AND WITHIN SECONDS I HAVE COPIES OF EVERYTHING AND PAYROLLS ARE BEING PROCESSED.

Cons: SO FAR, I HAVEN'T SEEN ANY. I DONT THINK WE ARE GOING TO HAVE ANY ISSUES. AT LEAST I HOPE NOT. SEEMS TO BE A VERY GREAT COMPANY.

Great Product I am happy that I found a product that I can use easily

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am happy that i can do alot with this product and saves me time then having to write out checks and keep track of payroll taxes. And it is nice to be able to pull up reports of all the payroll transactions in the past.

Cons: I had a little delay with getting the net pay setup but it was able to be done at the end which i am now happy about

Overall: saves time, good price, easy to use.

Inexpensive but good Payroll Service

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Would recommend

Pros: Very inexpensive for what it is. High value. Support is friendly and often quick. In some ways better than much more expensive services

Cons: Some more complex payrolls, multi-state, etc. are a little lacking sometimes. HR services are not particularly complete. I feel like all the cons are nothing terrible and to be expected at their price.

Very easy to use and good support

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: good support, easy to use, set it and (almost) forget it. I have had situations where I needed to contact customer support. They resolved my issues promptly.

Cons: I am not sure what to say here. I have not had and problems using this online software. I cannot think of cons.

Unbelievably ease to setup and run! Already saving in the first month running myself!

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Guided setup was a breeze and just ran my first payroll in 2 minutes. As a 30-year HR/Payroll ERP software engineer, I'm impressed with Patriot Software and can see myself using the product for all of my businesses!

Patroit Payroll has saved us money and headaches from trying to process payroll on our own.

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In all my research for payroll software this is the most affordable and easy to use. Its easy to move around the software and print pay stubs.

Cons: We started with basic and it a little confusing when trying to upgrade in order for them to pay our payroll taxes in.

Overall: Patroit Payroll has saved us money and headaches from trying to process payroll on our own.
In all my research for payroll software this is the most affordable and easy to use. Its easy to move around the software and print pay stubs.

Exceptional

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Navigating the site is very very simple. You are setup to win every time you log in. I use the site 2 times a month and forget every time how to use it. When I log on, it flashes right back to the front of my memory.
By far the easiest and most simple software I have used to date.
I have spoken to customer service once, and they were very kind, very explanatory and helped me resolve my issue the first time I called without any fuss.

Cons: I wish customer service was open 24/7. That is it.
Aside from that I cannot find anything else that I do not like about this product.

Overall: The ease of being able to do my payroll and knowing a company that will back me if anything goes wrong.

Easy to use Great Asset

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and keep track of liabilities, expenses, and all the assets of my own Bookkeeping Business.

Easy to use Great Asset!

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and a great asset to my Bookkeeping Business. Easy to keep track of expenses and liabilities while having a great handle on all my assets.

Cons: As far as I can tell, I've not found any cons with this software. It's easy to use and a free trial makes it great!

Perfect for your Small Business Needs

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I would highly recommend Patriot Software to small business users. The software is very easy to use. I am able to quickly generate reports. Customer support is great- they are quick and efficient.

Cons: If the software was mobile optimized it would help a lot. Also, the check printing feature, I wish it had different layouts. I really do not like the current ones.

Vendor Response

by Patriot Software on June 28, 2017

Hi Diana, Great news! The software design is "responsive" which means it is mobile friendly on all devices. Try it out and let us know what you think!

First the price is definitely right!! It's the best value out there as far as payroll is concerned.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That every time I have a question, the payroll software team gets back to me as soon as they possibly can. Which is typically with minutes.

Overall: I can submit my payroll anywhere which is amazing, along with I pay my employees different ways and the software is adaptable to fit what I was looking for.

Everything You Need!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Direct Deposit, Employee portal, payroll taxes, affordability, customer service is always very nice.

Cons: I didn't find this sooner. The most difficult part is setting up the direct deposit, but i'm a dinosaur that still uses a fax machine.

Fantastic Customer service and inexpensive!

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've been over the moon excited about the customer service. I called them when I initially set up and they were very helpful. And I've called them twice regarding the direct deposit (which by the way is free!). They have been, knowledgeable, patient and super accommodating. I just got off the phone with them and the representative was so excellent that I just had to take a second to write a review.

Cons: It would be even nicer if the minimal fees would also allow employees to login and submit their time on their own via the employee portal. But that is a tiny bit more money.

Overall: Free direct deposit. Auto generated payroll tax filings. Overview of what is needed to maintain a payroll in my state.

Patriot Review

Jun 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Staff is always helpful, & I use them quite often as I seem to forget the most basic steps. They are always patient.

Cons: Being a farm, they do not have all the support that they have for other businesses, but that may have something to do with AG regulations.

Great Service at a good price!

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The staff was very helpful and the price of their payroll services are the best around! I got their full payroll services and it is so easy to use and set up.

Cons: There are no cons about Patroit Payroll that I have. When I had a problem I just called them and they helped me directly and didn't have to wait on the phone for a live person.

Good overall product for a single company

Jun 22, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Good platform. Easy to add companies and employees. Running payrolls is pretty simple. Check printing is easy to use.

Cons: Natpay and setting up Direct Deposit is a pain. A lot of hoops to jump through and definitely not as user friendly and seamless as using intuit. Also, if you are an accountant they do not have a branded platform so your client will know they are using Patriot so it doesn't work for contracted payroll.

Overall: Good product and features for the price paid.

Easy and affordable.

Jun 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to use. Payroll only takes me about 10 min. It is also very affordable for a small business.

Great!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Just what we needed !

Pros: Easy to use. They offer a lot of videos and support to help you get started. It was truely easy to get started.

Always available to answer my questions

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use when running my monthly payroll and the quality of the customer service representatives who have helped me with set up and ongoing questions.

Cons: Not always easy to find what I'm looking for in the reports - probably because I'm not a payroll person.

The BEST of the best!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy, easy, easy. No bologna! Switched from Paychex to Quick Books and finally to Patriot. Switching is so complicated and Patriot was always there and made it all so very easy. The price left me skeptical that it could be a decent product, but it was just what we were looking for. I have total control of when and how I pay my employees, but without all the calculations and without having to do anything after like pay taxes etc, its all taken care of!

Cons: none, the most difficult thing was aligning the checks to print properly, but their support staff was awesome and it wasn't actually too bad.

Excellent product for a small or big company to make payroll easy and quick

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We are a small company and just hired our first two employees. I did payroll the first week using the charts and figures from the State and IRS, and I spent three solid days working on only that! It is crazy how the government thinks a small business can afford to do their own payroll task and stay up to date on all changes, what a stressful time it was!

Cons: The wait on the phone for customer service, I've hang up a couple of times from waiting to just have the phone call answered.

This company is easy to use, and customer service is 100% RELIABLE EVERY TIME I CALLED. Value for what they do versus what you pay is amazing!!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I highly recommend this product. They are WAY cheaper than any other payroll company that I looked into, and the services Patriot Software offers versus other payroll companies was the exact same, if not better.

Pros: I love that answering questions during the set up process was easy. I also loved that the first month was free so you could try out their software risk free. Every time I called them (and it was a lot because I had no idea what I was doing) they were very knowledgeable which made me feel like I could trust them. They never got impatient with me or made me feel bad because I had so many questions. Each representative patiently sat with me on the phone to walk me through anything I needed, for sometimes 20 to 30 minutes at a time.

Cons: I wish they had a 24 customer service because I had more free time to set things up after everyone goes to bed at night. But that's such a slight thing, I wouldn't really count that as much of a con.

thus far a bit over year of this services and it works great- very happy will keep it

Jun 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: i like the ease that the software has- also the staff are at your disposal during office hours- an actual person answers the phone and stays with you until you are satisfied with the results- great service

Overall: all of my payroll needs are taken care of by this software- it is easy to use and the staff are ready to help you as you need them to.
nothing thus far all is working great- staff all works well- very happy with services- they are ready to serve you

Running payroll is quick and easy. Syncing with Quickbooks is not.

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Customer service is excellent and the system to run the payroll is easy to use. And it's very inexpensive for a small organization.

Cons: The sync with Quickbooks is bare bones and requires lots of time to fix the payroll liabilities and checking account entries as little info is actually exported.

Very easy to transition and use.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I put off using a service for years because I'm not tech savvy but the customer service walked me through set up and it's super quick and easy to use.

Pros: The ease of use is amazing and customer service is excellent. I love not having to calculate taxes any more.

Superb service and extremely easy to use

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I loved that everything was so easy to set up and so easy to start using. They asked me to send them reports of a few different things and got everything all set up for me. It was so easy and they were so helpful!

Cons: That there is no gps on their time system . We would utilize a gps with time clock in and out maybe on an app of some sort. Also if I could give my sales and other associates access to invoicing without having to have my login and password for full access to everything.

Overall: Accounting, ease of use, much cheaper than what we are paying now, and no hidden fees. The service is absolutely amazing.

Great price

Jun 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the price. I am now getting used to the software and the ease of use is improving. I suppose if one already understood payroll, this software would be a breeze. Thank goodness for the online chat support! They are always a big help.

Cons: I am brand new at being an employer that uses payroll, so I personally experienced some difficulty using/understanding the software. Now that I'm getting used to all of this, it's getting much easier.

Overall: Cost more than anything...but I also understand payroll a little bit better now too, so that's a good thing.

Great product and service

Jun 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We made the switch from a very large payroll processor and couldn't be happier. Our previous vendor had obvious quotas for their sales people, and we were left half set up, floundering, and feeling used right off the bat. Once the sales rep had us hooked, we were left with a revolving door of account managers and regular re-negotiating of our pricing. We stayed for a couple of years because of all the time we put into trying to make it work, but in the end we just ended up fed up and resentful. Then we heard Patriot's ad on SiriusXM. We looked into them, studied their set up, then made the jump. And we haven't looked back since. From the very beginning, the difference in Patriot's customer service was amazing. No high-pressure tactics. No trying to sell us more than we needed/wanted. Just helpful and friendly. And that's just the icing on the cake. Their product is substantial; they offer features in their base package that our previous vendor wanted to charge extra for. I can't speak highly enough of the value of what Patriot is offering. Switching to them has saved us a significant amount on our payroll processing fees, not to mention our sanity.

Pros: The interface is super simple -- payroll is done in just a few clicks. The value is amazing. And customer service goes above and beyond.

Cons: Reporting is a little simplistic. We haven't been through a full quarter yet though, so the reports may turn out to be more substantial with more data.

I use the software for payroll and time and attendance. Exceptional experience and very easy to use

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to set up. Exceptional customer support. Tremendous value for the money. Patriot takes care of recording, collecting, depositing and paying all payroll taxes. The quick response of customer support to all questions.

Cons: Would like to have customer service available for evening hours and some weekend hours. Would like to be able to speak directly with the tax department.

Overall: Eliminated hours and hours of tax work. Simplified reporting of employees work hours. Made payroll and time and attendance very easy.

I really like using this. I feel like an professional accountant.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Its Easy to Use that's for sure and there's so much information available on your website that keeps me wanting to come on back.

Cons: Would be nice if customer support would be more responsive but overall they are helpful and can guide you through things if needed.

Overall: I save about 50% of fees then if I were to use an accountant to do it for me.

Great software.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is so easy to use. I was hesitant to switch from our payroll company, but now all the guesswork is taken out. For a much smaller fee, I get the exact same service and features. Plus, free direct deposit!

Cons: Set up is very in depth so it can be time consuming and overwhelming to a new business owner who may be unfamiliar with tax info. However, the customer service is tops and patiently answers any questions to help along the way.

Overall: Ease of use and peace of mind.

Payroll Made Easy for the Solo

Jun 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can log onto my Patriot Account, and tell the system what my gross payroll is and they do the rest

Cons: It is difficult to find the right report showing what taxes are being paid for a particular pay period

Easy to set up and use.

Jun 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All taxes will be paid on time. This service saves time and gives peace of mind knowing that all forms and taxes are paid in a timely manner.

Good customer service to help you through the set up process.

Jun 02, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I run a simple payroll for a household employee and Patriot does the job. It was a little tricky to set up, but customer service helped walk me through it.

Cons: Set up was tricky but customer service helped me through it. The direct deposit process involved lots of steps to set up. Give yourself at least a week before running your first payroll.

It made the payroll task extremely easy.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best things about the program are the ease of use, the price (which is amazing), and the customer service reps.

Great customer service - like having an in-house accountant

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This is the right product for me - single-member LLC.

Pros: Easy to use, and the customer service, via the phone, on-line chat, or email is superb (and proactive). The price is also excellent.

Cons: Would have liked for it to integrate directly into Quickbooks - but I understand they have developed this feature.

Vendor Response

by Patriot Software on June 07, 2017

Michel, Great news, our award-winning payroll now integrates automatically with Quickbooks online!

Great Cloud based software

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple and easy to run pay roll and direct deposit feature is awesome. Website is easy to navigate and file all the taxes for you. employee has their own portal to track their pay stub which eliminate the time for management.

Cons: This product is not available in apps which would have avoid the time to be in office to run payroll.

Vendor Response

by Patriot Software on June 01, 2017

Hi Diwash, Great news! Our software is online and has a responsive design. That means you can access your payroll software anywhere on any device. No extra downloads of an app needed.