# Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Patriot Software the right Payroll solution for you? Explore 3962 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Software

4.8 (3962)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Reviews of Patriot Software

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

Responsive and knowledgeable assistance

95% positive reviews out of 1285

Most users report customer support is prompt, helpful, and patient, resolving issues efficiently and offering guidance during setup and ongoing use.

Jessica B

Administrative assistant, 2 - 10 employees.

"I really appreciate the customer service and that they can remotely control my PC to show me how it is done."

Occasional glitches and limitations

42% negative reviews out of 313

Some users report encountering minor bugs, confusing terminology, and limitations in editing or deleting entries, which can disrupt workflow and require extra troubleshooting.

Spencer S

Managing Principal and Founder, 2 - 10 employees.

"What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating."

Streamlined setup and navigation

96% positive reviews out of 1119

Most reviewers describe ease of use as a major benefit, highlighting intuitive setup, straightforward navigation, and clear instructions that minimize time spent on payroll and accounting tasks.

Marvin C

President, 2 - 10 employees.

"I own two companies and after moving one to Patriot Payroll, it was an easy decision to move the other."

Slow and restrictive direct deposit

57% negative reviews out of 200

Some reviewers describe direct deposit as inconvenient due to lengthy processing times, strict deadlines, and complicated setup, causing payroll delays and planning challenges.

Nelson N

Consultant, 2 - 10 employees.

"The time to place a direct deposit in the employees' account is excessive."

Affordable payroll for small firms

95% positive reviews out of 256

Most reviewers indicate small business support is valuable, emphasizing cost-effectiveness, scalability, and features tailored for companies with limited resources and few employees.

John M

Travel Agent, 2 - 10 employees.

"Having used one of the big payroll management companies before, I can only say it is such a relief to work with a company that cares about small business."

Cumbersome check printing process

38% negative reviews out of 66

Some reviewers find check printing difficult, mentioning alignment problems, limited customization, and challenges locating or printing specific reports and paystubs.

## Showing most helpful reviews

Showing 1-25 of 3962 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victoria M.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Affordable and User Friendly"

August 21, 2025

5.0

Overall, my experience with Patriot Payroll has been great. I appreciate quality software that is user friendly and easy on the budget!

Pros

Patriot Payroll has been a huge help since my previous payroll software went sour. I was able to transfer my payroll info into Patriot quickly and efficiently using their help pages. The price for the payroll software is affordable for clients like myself who are solo practitioners.

Cons

There is a learning curve to using software like this, but that is to be expected. Their help pages are easy to follow and the videos that demonstrate the steps are a great added touch. Reminder emails about approving payroll would be helpful.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Negative experience with Wave that resulted in needing to transfer to new software.

Review Source

FS

Frank S.  
managing Director  
Financial Services  
Used the software for: 2+ years

### "Payroll software that is simple to use and cost effective, backed by great customer service"

May 29, 2026

5.0

I would highly recommend as alternative to pricier software by big name players. Customer service earns 6 out of 5 stars!

Pros

Solid payroll management product that works well for a small business like mine with under 20 employees -saves me time and easy to use, terrific, helpful customer service, nice people, prices are reasonable. no hidden charges

Cons

no complaints, not fancy interface, there is a small learning curve to knowing how to navigate the different reporting capabilities.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Cost transparency, and total cost. Customer Service was average.

Review Source

MD

Michele D.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "A Great Company with Hopefully Temporary Limitations"

February 14, 2025

3.0

As I said, the customer experience was great. I was disappointed to have to move on. These limitations may not impact other businesses, and I would gladly return to Patriot Accounting if these issues are addressed. They truly are good people.

Pros

First, I want to clarify that this is NOT a negative review. After using QuickBooks for over 20 years, I was pleasantly surprised to find that Patriot Accounting offered everything my small business needed: exceptional customer service, reasonable pricing, and an attractive, intuitive online platform.

Cons

The software has two major limitations for a service business. First, it cannot accept deposits or progress payments for a job; payments can only be made against an existing invoice. While this might not be a problem for some, it created significant issues for me. Once a payment is applied to an invoice, the invoice is "locked" and cannot be modified. This restriction becomes problematic when a customer wants to add or remove a service from their project, or if I want to apply a discount for any reason. The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and later deleting this journal entry to apply the payment to an invoice created at the end of the job—is completely impractical. The payment and the final invoice would often occur in different years and accounts receivable reports would become meaningless.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Patriot Software

Wave help files were incomprehensible and the impression was they didn't want to offer personalized help.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks is bullying people with predatory pricing to move to the online version, which is unaffordable in my situation. I use Quickbooks desktop for one "real" company, my personal transactions, and one rental property. QB online considers these three "companies."

Review Source

TF

Teresa F.  
Founder, Solutions Advisor  
Computer Software  
Used the software for: Less than 6 months

### "A Strategic Upgrade to Unified Payroll"

March 3, 2026

5.0

Switching to Patriot Payroll after the transition from Zenefits was a strategic decision. Previously, we manually recorded payroll entries in QuickBooks, which added extra steps and time to our process. Moving both payroll and accounting to Patriot created one unified system. Payroll now posts automatically to the accounting side, eliminating duplicate data entry and reducing the risk of errors. The employee and contractor portals are an added benefit. Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced administrative requests. Overall, Patriot has provided a more streamlined, efficient, and cost-conscious solution for managing payroll and contractor payments within our organization.

Pros

Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees. The system is easy to use, and data entry is simple. When paired with Patriot Accounting, it saves both time and money. The 2-day direct deposit option for trusted users is a major benefit. Their U.S.-based client support team is responsive and stays engaged until issues are resolved.

Cons

The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the weekend, you must wait until normal business hours. New users should also note that direct deposit begins with a 4-day lead time before transitioning to 2-day processing. It is important to select the correct plan level—Basic or Full Service—based on your tax filing requirements.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Patriot Software

We chose Patriot Payroll for its low cost, simple, easy-to-use interface, built-in best practices, and U.S.-based support.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

This was a forced change due to the elimination of the plan and the cost increase.

Review Source

RP

Rebecca P.  
Director  
Music  
Used the software for: Less than 6 months

### "Easy, Affordable Payroll Software with Strong Customer Support"

May 26, 2026

5.0

Overall, my experience with Patriot Software has been positive. It offers good value for the money and handles the core payroll functions well. The system is easy to navigate, payroll is not overly complicated, and the customer support team has been helpful. For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a practical and budget-friendly option.

Pros

Patriot Software is straightforward, affordable, and easy to learn. The payroll process is simple to follow, and the platform makes it clear what steps need to be completed. I also appreciate that the pricing is reasonable compared with many other payroll providers, especially for a small organization. Customer support has been helpful and responsive when I have had questions.

Cons

I'm new to payroll and a few features require extra checking or manual confirmation, especially around state-specific payroll items and reporting. I would also like clearer explanations in the interface for certain compliance-related tasks so I can feel more confident that everything is being handled correctly.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing Patriot Software

I chose Patriot Software because it offered the best balance of affordability, ease of use, and payroll support for a small organization. Compared with some alternatives, the pricing felt more manageable, and the platform was simple enough to use without needing a dedicated HR or payroll specialist. I also appreciated that Patriot focused on the core payroll features I actually needed, rather than charging more for a larger system with tools I would not use regularly.

Review Source

LG

Laura G.  
Manager  
Wholesale  
Used the software for: Less than 6 months

### "Patriot is a good value"

May 26, 2026

5.0

Overall experience positive. Great customer support. Patriot is a value for the money and their customer support is excellent. I switched from Quickbooks when the cost got so high and after I had bought the software outright. There are some things I still miss from Quickbooks but overall would recommend Patriot software.

Pros

Patriot is a value for the money and their customer support is excellent. I switched from Quickbooks when the cost got so high and after I had bought the software outright. There are some things I still miss from Quickbooks but overall would recommend Patriot software.

Cons

I would like to be able to search for an estimate by number. I would like estimates and invoices to be laid out in a more user-friendly format. I honestly think I just need to keep learning this system though there may be fixes I haven't discovered yet.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I made the switch from Quickbooks to Patriot on the basis of cost alone.

Review Source

MG

Michelle G.  
Admin  
Consumer Services  
Used the software for: Less than 6 months

### "English Speaking US Based support a huge plus"

April 7, 2026

4.0

Set up has been a little slow going wish there was a little more help with set up. But support has been wonderful when I call.

Pros

English speaking US Based support line is the biggest plus for me. They have been able to assist or get me an answer to all my questions when I call.

Cons

Wish you could send an invite to 1099 vendors to onboard. Still have to do the manual paperwork. Had I have know this I may not have switched to Patriot. Since I have 35 vendors. Wish I could resend invite to "ALL" after the 7 day link expired rather than each one individually.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

US Based support was a huge factor and cost

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Price was too high and not cloud based. needed something online

Review Source

Response from Patriot Software

April 9, 2026

Thank you for your review. We are thrilled our US-based support is giving you the answers needed to all of your questions. We hear you about 1099 onboarding and other quality of life improvements that will make your payroll easier. We've passed this along to our product team.

DW

David W.  
Co-Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Definitely Approve Of Patriot Software"

May 27, 2026

5.0

Everything was amazing!! Great product! From the sign up to setting up exactly what our company needed was just perfect.

Pros

Its very user friendly to setup and use! Didn't need much help in setting up the software for my company.

Cons

The time to get things approved. I was a little late in getting the direct deposit information together but once I did everything was super fast.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)

Reason for choosing Patriot Software

The easy use and setup. But the huge advantage was the cost.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was way to expensive and was far from user friendly.

Review Source

HM

Hadon M.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great software"

May 26, 2026

5.0

It's great! I recommend it for everyone, the price is amazing, the support is incredible, and the software is really easy to use and has step-by-step guides.

Pros

I like how easy it is to use. I'm not an accountant, but it prepares everything for me, tracks everything, is super easy to work in, and support is great, even for stupid questions :)

Cons

I haven't been able to find a report to track cash flow yet, but that may be on me. I really want to be able to see a running flow of in's and out's, but I just haven't found it yet. I may need to contact support, I just haven't yet.

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Quite a few, the price was just great for this software and what it does.

Review Source

RP

Randolph P.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Don't wait to try Patriot, your doing yourself a disservice by procrastinating."

May 28, 2026

5.0

I have nothing but praise for Patriot software. Only once did I have a question and needed to contact customer support, and they cleared up my confusion withing 3 minutes. No bugs or issues with the software.

Pros

For a small family owned business with a single employee, this is without a doubt the best value. Payroll is automatically managed, easy to use and even automated if you prefer. I prefer to log in myself and do payroll as needed.

Cons

What's not to like? No issues at all. No bugs or software issues, extremely easy setting up, and the software does all the heavy lifting.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks Payroll canceled my payroll service due to my product reaching end of life after just 2 years.

Review Source

DA

Diana A.  
Office Manager Accountant  
Construction  
Used the software for: 2+ years

### "Patriot Payroll is Awesome!"

February 12, 2026

5.0

My overall experience with Patriot Payroll has been positive. They have been very responsive and professional with any questions and problems I have encountered.

Pros

Customer Support is incredible! Very easy to use and understand. It is not extremely costly. Compliance and tax handling is on point. Patriot Payroll has easy to read payroll reports.

Cons

I can't say I have any dislikes with Patriot Payroll. They just about cover everything efficiently and securely.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Patriot Software

Patriot Payroll had all the boxes checked as far as what we were looking for.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Payroll Taxes not paid on time, payroll reports were incorrect and hard to read, had to email in for reports for time periods needed for audits.

Review Source

ST

Sandra T.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Best in the Business—Highly Recommend"

March 27, 2026

5.0

I am an accountant and I have worked with multiple payroll companies. I absolutely love Patriot Payroll. It is user friendly; the price is more than competitive, and the startup discount and referral rewards are great. The reporting features and customer service are top notch. There is a requirement to run payroll four business days ahead of time but there is also an option to prefund payroll to shorten that process time. I have no complaints about Patriot and will continue to recommend them to all my clients.

Pros

The value and the ease of use. Quick response from customer service. The new client and referral discounts are a wonderful bonus. I love the reporting features.

Cons

The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

Mostly the price, customer service and trial period discount. Also, ADP contantly calls with sales pitches and it is annoying.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Paycor was nothing but a hassle. The price wasn't great but navigating their portal was time consuming and not one bit user friendly. Also, their customer service was rude and slow to respond.

Review Source

DC

David C.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Patriot Software review"

March 26, 2026

5.0

We like the plain and simple approach to keeping records - Patriot let me get started without a steep learning curve.

Pros

I like how easy and fast it is to make entries and keep track of sales and expenses. When I got started with it, I needed a system to send recurring invoices, and not all accounting programs could do that.

Cons

Hard to change things if I make a mistake. Arbitrary limit on length of reference when recording payments. Some customers have non-numeric check numbers or very long check numbers. Patriot freaks out with this and the error message is not really helpful - we just know from experience what is happening.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Software

Expense, simplicity - met our needs at the time

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Needed to keep track of expenses as well as invoicing - Freshbooks at the time only did invoicing.

Review Source

SA

Scott A.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "This is the only payroll provider to consider."

March 26, 2026

5.0

Suberb! From setup to on-going use, Patriot is great. So easy, and I like the super clear payroll reports. Nothing is a mystery like other providers.

Pros

Customer support is stellar! I've tried a number of payroll services, and Patriot is way, way beyond anyone in terms of actually being helpful. Some of my past services, most actually, were billion dollar companies, but for the life of me, I don't know how they got that way!

Cons

There is \*nothing\* to not like about Patriot. It's super easy to use, the employees are great, and it's a relief just knowing they are available.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Because Patriot Payroll does one thing, payroll! And they do it well. I don't need AI, HR, or 5,000 other new features a week!

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Roll by ADP](https://www.capterra.com/p/10004716/Roll/)

I switched because previous providers were both terrible. Particularly Roll - they literally have NO customer support NONE!

Review Source

LM

Linda M.  
President  
Consumer Services  
Used the software for: 2+ years

### "Linda M's Review"

February 12, 2026

5.0

I have never had any problems using this software. They are always there to answer any questions I have.

Pros

Patriot Payroll is very easy to use. The cost is very reasonsable compared to my past experiences. They are always available to help with any issues I might have. They are always friendly! Easy to use!

Cons

Nothing. It has always been available and no issues with it. The new format for finding reports was a little more time consuming. I have it in favorites now. Much easier to find

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

It got way too expensive to use. This is a lot more convenient and had more features.

Review Source

DS

Deborah S.  
Family Nurse Practitioner Owner  
Medical Practice  
Used the software for: 2+ years

### "Patriot Software is better than Quickbooks"

March 5, 2026

5.0

The team at Patriot has been amazing. Someone is always there to help and they are always taking recommendations for improvement.

Pros

The ease of use. I like that I can set it for lists and quickly find what I need. I like that it treats me like I'm doing bookkeeping and not a bunch of meaningless icons laid out oddly.

Cons

I cannot manually transfer transactions outside of the PLAID transfer. I love that my credit union now uses PLAID and I can transfer, but there were missing transactions and then I couldn't transfer manually, I had to do individual journal entries.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Software

A friend recommended and I liked knowing I was supporting someone with Conservative values

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I was tired of no one speaking English and zero customer service

Review Source

TY

Tina Y.  
Office Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Excellent and Affordable"

March 10, 2026

5.0

Any time I've had an issue it's been user error and either I figured it out on my own or customer service helped me figure it out. Overall, it's very intuitive and makes my job easier, all at a very fair price.

Pros

Very easy to use and easy on the budget. Customer service is top-notch! Love that they file the tax forms for me. One less thing for me to do.

Cons

Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing. The only option is to set an accrual max limit which didn't work because people use their accrued time and therefore accrued time never reached the max.

Alternatives considered

[Breeze](https://www.capterra.com/p/135832/Breeze/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/)

Reason for choosing Patriot Software

It was a better value for the money spent.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Expensive considering I was doing most of the work, including filing of taxes, and we didn't have direct deposit.

Review Source

AM

Ashley M.  
Veterinarian Owner  
Veterinary  
Used the software for: 1-2 years

### "Efficient, Cost-Effective Payroll for Small Business"

November 6, 2025

5.0

Overall I'm very pleased with Patriot Payroll, everything from the cost to the ease of use. They're constantly working to add upgrades which I appreciate.

Pros

I love that this is a cost-effective service for small businesses like mine. Any time I have reached out to customer service, they have been very easy to deal with and respond very quickly. Running a payroll takes no time at all and is easy to set up. I also love that there is a time card feature that has a geolocation option.

Cons

I honestly can't think of anything. I use the full service payroll and it has just been smooth sailing for me.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Patriot provided a more cost-effective service for my small, new business start up.

Review Source

AS

Amy S.  
VP  
Real Estate  
Used the software for: 6-12 months

### "Next Level Customer Service"

April 3, 2026

4.0

So far we are glad we switched. It went from barely functioning time tracking and transferring data to everything being in one app. Despite the limitations, we would recommend Patriot to others looking for a stable, customer service oriented company to run their payroll.

Pros

Hands down the best part of this software is the customer support. Having moved from Quickbooks where you can never talk to anyone about anything, the customer support is next level with almost immediate chat response times and the ability to resolve most questions right away.

Cons

The downside is that it is much more limited in some functions. It is limited in your ability to track different jobs or workers comp codes easily. This software is certainly built for ease of use and affordability, but it does lack in a few features that would benefit customers who are in industries that require more tracking of where and what employees are doing. Our employees do complain about the app sometimes, but not enough for us to go back to Quickbooks.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Their time tracking app wasn't transposing properly into Quickbooks so our payroll runner was having to spend all kinds of extra time rechecking hours, etc. To get in touch with Intuit with a question was almost impossible

Review Source

Response from Patriot Software

April 6, 2026

Thanks for the kind review! Worth noting: WC codes can be added directly to the employee record, and we do support up to 25 roles for hourly employees. We've noted your feedback on job costing and will pass it along to our product team.

WH

Whitney H.  
Executive Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Great Service, wish we found it sooner!"

August 22, 2025

5.0

Our overall experience has been great. I have only had to utilize the customer service once and they were easy to reach and helped resolve my issue quickly.

Pros

Patriot payroll is so easy to use. It takes about 3 minutes to run payroll. Patriot takes care of all of the back office stuff for us. It literally couldn't be any easier. Customer service is easy to reach, they have clearly speaking and kind agents to help you quickly. It is very user friendly when managing employees in the system. We haven't had any issues so far and it is worth every penny!

Cons

I genuinely can't think of anything to list under cons with Patriot Payroll. We have not had any issues at all. The only time I've had to call customer service was because I just needed to confirm tax information and they answered and helped quickly. No negative feedback to give.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

They were not properly reporting and paying our taxes even though their service was supposed to include it. (I know multiple people who had the same issue and caused major IRS issues) Once we switched we found that also patriot was WAY easier to use and did everything for us.

Review Source

MG

Michele G.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Would Highly Recommend"

February 12, 2026

5.0

Would and have told others about it. The articles are also very relevant and answer questions so you don't have to talk to a person. However, they are always available to answer questions and to remind me of processes that maybe I only do once a year.

Pros

Very affordable, organized, vetted service that replaces my very expensive bookkeeper. Easy to use and I am secure in their knowledge as I feel their calculations have my back. They have done payroll before and perfected that service before adding on HR and other accounting services.

Cons

Only con is having a prefunded amount, however, I think of it as a savings account I cannot have access to because I do often have to do next day payrolls.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Patriot Software

Direct Deposit options, confident in calculations, reminders/checklists to remain compliant, local smaller (at the time) business

Review Source

RM

Ruth M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "So Pleased!"

March 2, 2026

5.0

Patriot Payroll was recommended to us; we have been so happy that we switched. Now we recommend it to others.

Pros

We get so much more for our money than we did on our previous payroll service. Patriot does more for less! I appreciate not having to worry about any of the reports to the IRS. Patriot handles it all. This has been a gift! Customer service has been excellent also.

Cons

I sincerely can't think of any "cons", I only have positive to say. I wish we had known about it sooner.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

It was expensive, complicated, and I had to do all the reporting. It could be very difficult to get customer service help.

Review Source

Emmanuel P.  
Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Affordable and Easy Payroll Software "

February 24, 2026

5.0

The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using. The customer support is helpful and reliable for our business.it ensures timely payments.

Pros

I like the Patriot Payroll is simple to use, affordable, use for automatic calculations of Tax.It reduces error and saves time. Employee information is easy to update.

Cons

The software can improve it's reporting and employee management customisation.Minor bugs occur occasionally but the client support resolves issues quickly

Review Source

SS

Sasha S.  
Co-Founder, Chief Executive Officer and President  
Information Technology and Services  
Used the software for: 2+ years

### "Patriot does most of the math"

April 28, 2026

5.0

I do however believe we use less paper now, that is positive. The system does flag duplicate invoices at the top level which prevents me from entering the same invoice twice. I was amazed that the API allowed us to transfer transactions from another platform and not have the entire process blow up.

Pros

As well as running the AP, and reporting it has not crashed. That is more than I expected it to run in the beginning. The dimensions are ok for seeing all the different departments, even if there is a delay. Having the cloud allows me to do this while waiting for my car to get serviced. This is acceptable.

Cons

I think the support is somewhat of a joke as they always give you a link to a video on how to fix an issue and I don't have time to sit through a movie about fixing an error. We had one instance where we wanted to view which 1099 bills were actually filed but the reports only gave us payments therefore creating multiple back and fourth communications. It's far too large of a product for what we need and I still am unsure of what exactly half of the functions do.

Review Source

hP

henry P.  
Treasure  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User friendly"

February 12, 2026

5.0

Great easy to use over internet. great security function for banking change in payroll. easy w2 printing.

Pros

Ease of use Great reporting features Payroll easy to do. Security great for payroll function. low cost.

Cons

Sometimes delay will freeze screen. some payroll function need to translate to spread sheet. Profit loss report needs a little enhancement.

Review Source

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