# Page 10 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Patriot Payroll the right Payroll solution for you? Explore 3627 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3627)

[View alternatives](https://www.capterra.com/p/116050/Patriot-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 226-250 of 3627 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LP

Liz P.  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "Peace of Mind Worth Every Penny"

December 17, 2024

5.0

Pros

Their support is really incredibly. I'm a small account, but they're always quick to reply to inquiries and get to the point very quickly.

Cons

It's not the cheapest payroll processor on the market, but the support is well worth the additional expense. The peace of mind is worth every penny.

Review Source

EC

Erin C.  
Managing Member  
Medical Practice  
Used the software for: 6-12 months

### "Highly Recommend \[sensitive content hidden\]for Payroll"

October 29, 2024

5.0

Very easy to use and stress-free dealing with paying taxes

Pros

\[sensitive content hidden\] has been wonderful for our business. It is very easy to use, and customer support representatives are friendly and very helpful.

Cons

Haven't found anything that I am unhappy about.

Review Source

RH

Richard H.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Payroll Made Easy"

July 4, 2024

5.0

Overall, I am very happy with Patriot Softwsre and the cost is reasonable and fair for the service provided. Further, it can be a significant saving for a small business owner who normally relegates the responsibility to a bookkeeper or CPA.

Pros

It is generally simple to use once a standard routeen is established. Coming from a system where I calculated it manually and did my own 941, 940, and state reporting, it was a godsend. I also very much appreciate the support when i did have problems in the past. Very responsive and when by phone, not in broken English.

Cons

Setting up employee advances and repayments is not easy and often is incorrect. It makes helping employees more difficult and has resulted in overdeductions and underdeductions.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing Patriot Payroll

The others were more expensive and required additional software in addition to the payroll.

Review Source

DM

Dianne M.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Great service "

September 9, 2024

5.0

My overall experience is great. I love that it reduces my time in doing payroll and filling my federal and state payroll taxes.

Pros

The easy of doing payroll for different payroll types.

Cons

Initially setting up the automated withdrawal from my account.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Cost was a big factor in using Patriot payroll.

Review Source

JW

Jackie W.  
Owner  
Retail  
Used the software for: 6-12 months

### "Nice choice for payroll needs"

February 14, 2025

5.0

They are responsive with assistance online.

Pros

The product is very easy to learn and use. The price is fair for my small business needs.

Cons

Won't let me set up recurring payroll payments

Review Source

JM

Jill M.  
Office and HR Manager  
Construction  
Used the software for: Less than 6 months

### "Patriot Payroll"

February 19, 2025

4.0

Very new but very good so far, had to call several times and everytime the rep has been able to help me solve my issue.

Pros

Easy navigation & cusotmer service is very helpful.

Cons

If you need to make a change to an employee but have entered the payroll you have to cancel payroll to update.

Review Source

RB

Rebecca B.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Patriot Payroll is great!"

October 5, 2024

5.0

Patriot Payroll is well worth the cost.

Pros

This product is very easy to navigate, clean looking, and customer service has been excellent.

Cons

I have found nothing at all to complain about.

Review Source

JM

Jessica M.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "The BEST PAYROLL SERVICE!"

September 26, 2024

5.0

Great service, great pricing, easy to use, and NO STRESS!

Pros

It's EASY to use! If there is a question, it's no problem to get a hold of Patriot and get answers FAST. Staff is always friendly and very helpful.

Cons

At this time, we have yet to have ANY cons when it comes to Patriot.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Horrible Customer service, Too Many Errors to Payroll, Lack of assistance with Taxes

Review Source

JP

John P.  
President  
Program Development  
Used the software for: 6-12 months

### "I like Patriot Payroll Software"

October 2, 2024

5.0

Excellent product at a fair price. I was up and running quickly.

Pros

ease of use each period and can do employees seperate from 1099 subcontractors.

Cons

don't have a con at this point, but my requirements are fairly simple as I have few employees.

Review Source

MS

Marshall S.  
Treasurer  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Happy Ohio payroll customer"

November 5, 2024

5.0

Pros

It is very easy to set up and saves a good deal of time over running payroll manually. When combined with Patriot's accounting software, journal entries are automatically made based on payroll entries. The price is also relatively affordable and is great for businesses in Ohio in particular as the software can process federal, state, and local taxes on your behalf.

Cons

When combined with Patriot Accounting, the payroll journal entries are automatic but do not always match the exact dates that cash is withdrawn from the bank account.

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Patriot Payroll

Combination of affordability, Ohio state and local withholdings, accounting software integration, and a 6 month free trial.

Review Source

FN

Frankie N.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Easy to use"

September 3, 2024

5.0

I have been using Patriots software for years and it is very easy to use and if you ever have any questions they are just a phone call away.

Pros

It is very easy to use. They are always available to answer any questions you have.

Cons

I don’t have anything to complain. They are very good at what they do.

Review Source

JH

Jennifer H.  
Office Manager  
Utilities  
Used the software for: 1-2 years

### "Patriot Rocks!"

July 23, 2024

5.0

Despite the direct deposit failure, I love Patriot! They have been wonderful and the system is so easy to use. I can navigate quickly. Payroll used to take 2 hours for my 17 employees, now I am done in 30 minutes and that includes putting their check stubs in envelopes!

Pros

The customer service is the best. Very informative, nice and patient.

Cons

I know it was out of Patriots control but the worst thing that has happened was when the direct deposit failed and our employees did not get their pay. I wish there was a feature to choose the bank you want the direct deposits to go through.

Reason for choosing Patriot Payroll

they basically do them for you! EASY!

Review Source

RK

Raj K.  
System Analyst Business owner  
Computer & Network Security  
Used the software for: 1-2 years

### "Great Payroll tool"

November 24, 2024

5.0

Happy and pretty good so far. I use to pay my contractors

Pros

Competitive based on pricing . Easy to use

Cons

Final year tax calculation for business . Difficult to find the location .

Review Source

BM

Brandon M.  
Payroll Supervisor  
Consumer Services  
Used the software for: 1-2 years

### "Patriot Payroll makes my life easier."

August 8, 2024

4.0

Patriot’s payroll abilities are really useful, we have never had issues with late payments, or problems having everything documented how we need.

Pros

It had electronic management available, and i could real time track and reports were available to me.

Cons

I wish there was a mobile app as well as being automated would have helped at times.

Review Source

ST

Susan T.  
Owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Patriot Payroll is a must!"

July 29, 2024

5.0

As a small business owner, who handles the onboarding and payroll of employees, Patriot Payroll has made this transition so seamless and my decreased a lot of stress.

Pros

I Have been in business for over 20 years and wished I would have switched to Patriot payroll much sooner! It is so user friendly and the customer support, if needed, are very knowledgeable and friendly. I will NEVER change back to ADP or Paychex.

Cons

I can't think of anything negative to say. It has truly made my life, as a small business owner easier.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

My husband heard an ad on the radio and he suggested I try it.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

The customer support was terrible and they didn't help if there was a problem.

Review Source

MH

Mary H.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Patriot Software"

July 23, 2024

5.0

Good. It's easy to get a customer service rep. I did have a pretty massive issue wherein I was told that entering hours could either be in HH:MM or Decimal format. That was wrong. It has to be in Decimal. Your staff needs to be 100% trained for critical issues like that.

Pros

It is easy to on-board a new employee, and it's easy to run payroll. Phone support is a huge plus. Chat isn't good for big issues.

Cons

When I need a report, it's not straightforward. I always have to ask for assistance. The report names are vague, and there's too many drop-downs. It doesn't make sense. Also, I really wish I would get an email notification when it's my employees' birthday or work anniversary.

Reason for choosing Patriot Payroll

You came recommended from my accountant.

Switched from

[Wagepoint](https://www.capterra.com/p/138169/Wagepoint/)

They are a Canadian company, and discontinued US based operations.

Review Source

JN

Joseph N.  
Owner  
Retail  
Used the software for: 2+ years

### "Great, Affordable, and easy to use online payroll services"

July 24, 2024

5.0

Have just had a great experience overall.

Pros

I like the ease of completing payroll on a weekly basis. They take care of all the direct deposit funds and tax compliance items that I do not have to worry about. They also have an on-line portal for the employees to view their W-4's and get their W-2's at the end of the year.

Cons

They have taken care of most of the Cons by continuously updating payroll functionality. For example, if i had to make an hourly rate change (raise), and had started payroll already, I would have to cancel the payroll to make a change and start over. Now, this can be done right from the payroll page by clicking on their name and the adjustment is saved without affecting the payroll I am working on.

Review Source

JD

Jason D.  
President  
Music  
Used the software for: 2+ years

### "No complaints at all when it comes to Patriot"

October 1, 2024

5.0

Patriot has been amazing! From the simplicity of the payroll processing to the excellent customer service. I cannot recommend Patriot more!

Pros

Ease of payroll preparation and excellent customer service.

Cons

Nothing! After doing my own payroll accounting for years, finding out about Patriot was amazing. Better and easier than imagined!

Review Source

GM

Glenn M.  
President  
Entertainment  
Used the software for: 2+ years

### "Easy to use and great customer service."

October 1, 2024

5.0

Very positive. And customer service is outstanding.

Pros

Pretty darn easy to use. Good interface and access to reports.

Cons

Wish it was easier to deactivate and then reactivate your account.

Review Source

VT

Valentino T.  
Owner and Programs Director  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Patriot Payroll is the best!"

October 2, 2024

5.0

My company is pleased that we switched from another payroll company. Patriot Payroll is easy to use and the price for the service is much less than our last payroll company. We are glad that we made the switch!

Pros

The price can't be beat! We're glad that we switched!

Cons

We are completely satisfied! There are 0 regrets.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

Patriot Payroll is reasonable and Intuit was too expensive.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

The other company was too expensive for a small business.

Review Source

MF

Michael F.  
Physician and CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Very good software with excellent customer service"

November 18, 2024

4.0

I had one issue that was resolved quickly & fairly.

Pros

Ease of use; easy interface; customer service

Cons

Time to set up the payroll; needs a "quick start" guide.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Patriot Payroll

Functionality & ease of use. Price. Custom features.

Review Source

RN

Raquel N.  
President  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fast and Easy to set up"

December 18, 2024

5.0

Pros

I am a first time user of doing Payroll and found it easy to understand and to set up.

Cons

I have no cons to add to this section. thanks

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

Price was good and also I like to support business with the same views as my own.

Review Source

RE

Rhonda E.  
DPM and Owner  
Medical Practice  
Used the software for: 2+ years

### "Patriot Payroll Software "

August 1, 2024

5.0

Great! Affordable payroll software for a small business.

Pros

Web based, fast, and easy to use. Even had direct deposit.

Cons

I have to figure my payroll taxes myself. But no problem that’s easy enough.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Got too expensive for a small business.

Review Source

AC

Andrew C.  
Partner  
Legal Services  
Used the software for: Less than 6 months

### "Great product and even better support."

September 6, 2024

5.0

So far I'm happy. I appreciate that they handle the payment of payroll taxes on my behalf.

Pros

The responsiveness and helpfulness of the online chat. They were actually able to help me and there was practically no wait time.

Cons

I needed to delete some informational payroll entries that I carried over from by prior payroll software. The entries were unable to be deleted and could only be "voided," which clogs up the history.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave did not pay taxes on my behalf, which is something I wanted.

Review Source

JH

Joni H.  
Office Manager and Controller  
Individual & Family Services  
Used the software for: 1-2 years

### "Love it! Very user-friendly"

July 2, 2024

5.0

Very simple. I have used other payroll services that were much more complex. I love using it.

Pros

It's Simplicity! Very user-friendly. Good support resources as well.

Cons

I would like to receive a notice when my tax reports have been uploaded to the site each quarter. I would've also liked more help with the initial setup of my company.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Payroll

Simplicity. You cut all the bells and whistles I don't need. Cost was important for management, as well.

Switched from

[Proliant](https://www.capterra.com/p/187093/Proliant/)

Cost, complexity of their product. We only have a handful of employees and didn't need much of what they offered.

Review Source

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