---
title: "Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Patriot Software the right Payroll solution for you? Explore 3969 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/116050/Patriot-Software/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Patriot Software

4.8 (3967)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 19th, 2026

# Reviews of Patriot Software

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

KP

Kevin K. P

Sales and TechnologyConstruction, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“I used Patriot for both payroll and accounting and found it dependable for the core job: paying people accurately and on time, and keeping the books in order without a steep learning curve.“

August 12, 2026

Carolyn B

AdministratorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“It was a little confusing to set up in the middle of a tax period, and we had to call so that money we had already deposited with federal and state agencies wouldn't be double charged and double remitted.“

May 26, 2026

AL

Abigail L

Owner, Chief Content OfficerPublic Relations and Communications, Self-employedUsed the software for: 1-2 years.

“Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage everything seamlessly without overpaying. If I have questions, their team is a simple chat or phone call away.“

April 3, 2026

MD

Michele D

OwnerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months.

“The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and later deleting this journal entry to apply the payment to an invoice created at the end of the job—is completely impractical.“

February 14, 2025

RP

Rebecca P

DirectorMusic, 2 - 10 employeesUsed the software for: Less than 6 months.

“For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a practical and budget-friendly option.“

May 26, 2026

JS

Jennifer S

ownerRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“I would love to have kept using the Accounting but there were a few features that I could not build a work around in order to use the software. “

May 21, 2026

KP

Kevin K. P

Sales and TechnologyConstruction, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“It's not the flashiest or most feature-rich option, but for a small business that wants low cost, easy payroll, and solid support, it delivers.“

August 12, 2026

TF

Teresa F

Founder, Solutions AdvisorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the weekend, you must wait until normal business hours.“

March 3, 2026

## Showing most helpful reviews

Showing 1-25 of 3967 available reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Manager  
Used the software for: Less than 1 year

### "Useful Accounting and Payroll Software for Small Businesses"

October 29, 2026

4.0

Patriot Software offers useful accounting and payroll tools for small businesses. The main benefit is having important financial tasks organised in one system. However, retailers may need additional software for stock control and daily sales.

Pros

The software brings accounting and payroll tasks together in one place. Its features can help small businesses organise financial records and manage employee payments.

Cons

New users may need time to learn the features. It may also be less suitable for businesses outside the United States or retailers who need inventory and point-of-sale management.

Review Source

R

Reviewer  
Owner Operator  
Used the software for: Less than 1 year

### "Amazing Customer Service "

October 26, 2026

5.0

Overall I would give it a 4.5 on a scale of 1-5.. US based, professional yet relatable. And much less expensive than some other popular brands that I won’t name.

Pros

The customer service is absolutely amazing. I’m definitely NOT a numbers or bookkeeping person, & I was skeptical about being able to use any accounting software, but even in some areas where I had a mess they worked with me to not only resolve but to understand the situation. I can’t say enough about how pleased I am.

Cons

I would love payment options of credit card or checking account

Review Source

R

Reviewer  
Owner and Operator  
Used the software for: 3-5 years

### "Great Choice for Small Businesses "

October 26, 2026

5.0

Overall my experience was very positive they were an excellent choice for a small business on a tight budget

Pros

Their customer service was excellent , wait times were short and it’s In America, which means you always have someone who understands you and vice-versa.

Cons

Occasionally there would be minor glitches in the system,that would cause my “bank” to disconnect and I’d have to reconnect, which wasn’t too difficult just a little frustrating. There really isn’t much to dislike about this company.

Review Source

TM

Terri M.  
HR Manager and Project Manager  
Used the software for: 3-5 years

### "Great payroll software for the price"

September 21, 2026

4.0

Excellent! We love being able to work with them and contact our salesperson for any issues or ideas.

Pros

Patriot value for money is our top benefit. They also have very responsive support and have listened to our suggestions. They also have a great time tracking system that flows right over to run payroll and each manager can have access.

Cons

Not being able to run bonuses without taxes withheld is our biggest dislike. Some employers like to give employees the most possible but it is a very manual process. Also, accural PTO does not work and needs to be done manually.

Review Source

kevin P.  
Sales and Technology  
Used the software for: Less than 1 year

### "Affordable, no-nonsense payroll and accounting for small business"

August 17, 2026

5.0

I used Patriot for both payroll and accounting and found it dependable for the core job: paying people accurately and on time, and keeping the books in order without a steep learning curve. Setup was manageable with their guided process, and I rarely ran into bugs. It's not the flashiest or most feature-rich option, but for a small business that wants low cost, easy payroll, and solid support, it delivers. I'd recommend it to any small operation that doesn't need enterprise-level complexity.

Pros

Patriot keeps things simple and inexpensive. Running payroll took just a few minutes once everything was set up — the workflow is straightforward, and the full-service option handles tax filings and deposits so you don't have to think about deadlines. The accounting side integrates cleanly with payroll, which meant less duplicate data entry. Customer support was a genuine strength: US-based, responsive, and actually helpful when I had setup questions. For the monthly price, the value is excellent compared to bigger-name competitors.

Cons

It's built for small businesses, and you feel the ceiling. Reporting is fairly basic, and the accounting module doesn't have the depth of features you'd get from dedicated accounting platforms — inventory and more advanced needs aren't really covered. Some integrations with third-party tools are limited, so if your stack grows, you may outgrow it.

Review Source

ishu A.  
Fire brigade  
Used the software for: Less than 1 year

### "Patriot software is good software.."

July 22, 2026

5.0

Overall experience I will suggest to all please try once this software and do ur work honestly in this

Pros

In Patriot software very useful software to use very good experience I will suggest to use this software

Cons

About Patriot software application very good version fast experience no errors easy to use very good version

Review Source

R

Reviewer  
Physical Therapist Owner  
Used the software for: Less than 1 year

### "Excellent set up and service"

June 16, 2026

5.0

I have been pleasantly surprised by the initial setup, ease of use, customer service and ease of doing my payroll and taxes.

Pros

I put off purchasing any accounting software because my first experience with Intuit was expensive, failed customer support, never was able to get started and they did not refund the cost even when their system did not work for me. But, I tried Patriot and was able to get started with very little help needed, step-by-step assistance, excellent follow up support and super affordable. This makes payroll a breeze and taxes are taken care of. I save soooo much time!

Cons

That I did not learn about them earlier. It was a commercial on Fox. I think marketing needs to be greater.

Review Source

R

Reviewer  
Teacher  
Used the software for: Less than 1 year

### ""Power, precision, and performance — this turbine machine delivers efficiency you can trust.""

June 11, 2026

5.0

"I've had a great experience using Patriot Software. The platform is easy to navigate, and the features are well organized. It has helped simplify daily business tasks and improved efficiency. I also appreciate the responsive customer support whenever assistance is needed. Overall, it's a reliable and affordable solution that delivers good value for money. I would recommend it to small businesses looking for an easy-to-use software platform."

Pros

Easy to use Clean interface Good customer support Affordable pricing Reliable performance Simple setup process Time-saving features User-friendly dashboard Helpful tools and features Suitable for small businesses

Cons

Some advanced features could be improved Takes a little time to learn all options Some reports take time to generate Advanced settings can be confusing at first More integrations would be helpful Occasional minor glitches Some features require a learning curve

Review Source

R

Reviewer  
Agent and Owner  
Used the software for: 1-3 years

### "Easy to Use & Great Value for the Money!"

June 2, 2026

5.0

Great! I even have the option to run payments for my contractors and 1099 people. It's quite simple and versatile to use.

Pros

I like that the product is simple and easy to use AND it's a lot less expensive than the big payroll services we were used to. Not only that, if we need assistance, the customer support is awesome. I also love that I can make non-payroll payments through the portal. All around very happy with Patriot Payroll!

Cons

Initial Set-Up. However, I actually had my son helping me with it, so he was able to get it done without my help.

Review Source

Natasha S.  
Nurse practitioner  
Used the software for: Less than 1 year

### "Great experience "

June 2, 2026

5.0

Customer service is really nice in the beginning and everything else has been an easy flow. I appreciate that they have videos that can also show you how to do things.

Pros

It’s easy to use and I was able to get questions answered quickly. I like that they have videos that show you how to do things if you need help without having to call every time.

Cons

Nothing . I do not have any complaints at this time. I know they have an outside company that can help you if you are employing someone out of state and it’s pretty pricey if they can maybe find a couple new options for folks

Review Source

R

Reviewer  
CEO  
Used the software for: Less than 1 year

### "Affordable and User Friendly"

August 22, 2025

5.0

Overall, my experience with Patriot Payroll has been great. I appreciate quality software that is user friendly and easy on the budget!

Pros

Patriot Payroll has been a huge help since my previous payroll software went sour. I was able to transfer my payroll info into Patriot quickly and efficiently using their help pages. The price for the payroll software is affordable for clients like myself who are solo practitioners.

Cons

There is a learning curve to using software like this, but that is to be expected. Their help pages are easy to follow and the videos that demonstrate the steps are a great added touch. Reminder emails about approving payroll would be helpful.

Review Source

R

Reviewer  
Owner and Benefits Consultant  
Used the software for: 3-5 years

### "Best Payroll Software"

March 2, 2026

5.0

Fantastic! I have used a competing and larger Payroll software company in the past and it could not compete with the customer service and ease of use of the product with Patriot.

Pros

The excellent customer support as well as the ease of use of the product. Live customer support is always easily reached with almost no wait times!

Cons

I would like more instructions for those of us with small businesses that simply indicates the tax report(s) we will need to pull and provide our CPA’s for tax deductions.

Review Source

R

Reviewer  
Accountant  
Used the software for: 1-3 years

### "Love Patriot, room for improvement"

May 19, 2025

3.0

Questions and inquiries are answered quickly and efficiently. Pricing is very good.

Pros

Pricing is good, tax filings are accurate and timely. We like the timecard app and how supervisors can approve timecards for processing.

Cons

Reports are cumbersome, processing time of 4 days is too long unless you pay extra.

Review Source

Sandra T.  
Owner  
Used the software for: 1-3 years

### "Best in the Business—Highly Recommend"

April 2, 2026

5.0

I am an accountant and I have worked with multiple payroll companies. I absolutely love Patriot Payroll. It is user friendly; the price is more than competitive, and the startup discount and referral rewards are great. The reporting features and customer service are top notch. There is a requirement to run payroll four business days ahead of time but there is also an option to prefund payroll to shorten that process time. I have no complaints about Patriot and will continue to recommend them to all my clients.

Pros

The value and the ease of use. Quick response from customer service. The new client and referral discounts are a wonderful bonus. I love the reporting features.

Cons

The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund.

Review Source

R

Reviewer  
Admin  
Used the software for: 3-5 years

### "Patriot Payroll!!"

March 13, 2026

5.0

The system is easy, convenient, comparable in price with other payroll services. They keep you updated when things are due. They are accessible for any questions. They are innovative, improving on an already great system. It has been and continues to be a great experience.

Pros

I absolutely LOVE the fact when you call, you get a live person. Not recordings to connect you to another recording! Patriot has the very BEST customer support! Also, when you are talking to support, they are kind and patient and do not make you feel like you are wasting their time or that you are bothering them. I can’t stress this enough. Patriot is very informative and easy to navigate. It would have to be simple for me to do it. I received an IRS letter one year and called Patriot and it was taken care of. I am so grateful they take care of the quarterly taxes! Patriot makes life easier in the business.

Cons

I honestly cannot think of any cons about this company. Every question I have had, they have patiently walked me through it.

Review Source

R

Reviewer  
Operations Manager  
Used the software for: 3-5 years

### "Perfect fit for a small company"

December 16, 2025

5.0

We needed to convert our payroll processing system a few years ago - I had heard an ad on the radio for the product and started researching it. It was a perfect fit for us, and we immediately implemented it in 2017, and haven't changed or even considered changing since then, even through our renewed growth.

Pros

The value of the program and ease of processing payroll for our small company. It provides very detailed reports, and is very easy to navigate the system.

Cons

Haven't found anything yet! Every report, every aspect, every output product, even through updates to the software, has been easy to implement and utilize in our ancillary programs.

Review Source

R

Reviewer  
Owner  
Used the software for: 3-5 years

### "Patriot Software review"

March 30, 2026

5.0

We like the plain and simple approach to keeping records - Patriot let me get started without a steep learning curve.

Pros

I like how easy and fast it is to make entries and keep track of sales and expenses. When I got started with it, I needed a system to send recurring invoices, and not all accounting programs could do that.

Cons

Hard to change things if I make a mistake. Arbitrary limit on length of reference when recording payments. Some customers have non-numeric check numbers or very long check numbers. Patriot freaks out with this and the error message is not really helpful - we just know from experience what is happening.

Review Source

R

Reviewer  
Controller  
Used the software for: 3-5 years

### "Great Payroll Program"

March 3, 2026

5.0

Outstanding. No complaints. The program is super easy to use and provides 100% accuracy in reporting.

Pros

Patriots software is user friendly and super easy to implement, easy to use and easy to integrate with employee benefits. The value as compared to other payroll packages and/or services is very substantial. I run payroll for about 20% of what other services would cost. This is a no-brainer if you want to be efficient and effective.

Cons

The 1099 reporting mechanism isn't as smooth as the W-2 reporting. The program needs to be able to print pro-forma 1099-NEC and 1099-MISC without having to use a Preprinted Form.

Review Source

R

Reviewer  
Bookkeeper  
Used the software for: 3-5 years

### "Great Customer Service "

May 22, 2026

5.0

Overall I like Patriot and recommend them quite often. For a small non-profit like us it's crucial to keep costs to a minimum. You get a lot of bang for your buck with Patriot.

Pros

The customer service! The system is fairly easy to use. Entering payroll is very easy, we use the time card feature and that makes it even easier.

Cons

We pay our own taxes, I wish there were more reports for filling out state tax forms like unemployment and paid family/medical leave. Needing to pull more than onw report to accomplish filing some of these returns is a pain in the butt.

Review Source

R

Reviewer  
Administrative Coordinator  
Used the software for: 1-3 years

### "Worth Every Penny!"

March 27, 2026

5.0

Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it.

Pros

Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. The cost was considerably lower, and they don't hassle us with additional fees for every little thing. AND they process our tax deposits! That's the best part of all. The customer support is superior to any other support I've ever used. The techs are kind, patient, and walk you through anything and everything. Running payroll is the easiest thing, takes no time at all. We've been Patriot client for over a year now and have not run into any issues or glitches at all. It's smooth to use and I can run payroll from anywhere. My phone, at home or just at my desk. I will always give it a 5-star review!

Cons

I cannot think of one con or negative thing about Patriot Payroll. Quickbooks was a pain and Patriot took that all away!

Review Source

R

Reviewer  
CEO  
Used the software for: 3-5 years

### "Stress Free and Easy to Use"

March 2, 2026

5.0

We've been using Patriot Payroll for 5 years now and have always had a good experience. Overall, it is the easiest software we have ever used and love that it takes care of all of our tax compliance issues so we are protected and make sure our employees taxes are always paid.

Pros

Patriot Payroll is super easy to use. If offer an array of features that our company can grow into and is exactly what we need right now. The few times I have had to contact support, they were quick and efficient and very friendly. We like that employees can electronically receive their W-2s. Running weekly payroll is quick and easy.

Cons

We have not run into any problems so far with Patriot Payroll. Their have been no cons to speak of yet and we have been using it for 5 years.

Review Source

R

Reviewer  
Office Manager  
Used the software for: 1-3 years

### "Excellent and Affordable"

March 13, 2026

5.0

Any time I've had an issue it's been user error and either I figured it out on my own or customer service helped me figure it out. Overall, it's very intuitive and makes my job easier, all at a very fair price.

Pros

Very easy to use and easy on the budget. Customer service is top-notch! Love that they file the tax forms for me. One less thing for me to do.

Cons

Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing. The only option is to set an accrual max limit which didn't work because people use their accrued time and therefore accrued time never reached the max.

Review Source

R

Reviewer  
Mechanic  
Used the software for: Less than 1 year

### "Pros and cons of Patriot"

November 11, 2025

4.0

It is very good for a small business, and very nice people that answer any questions you need answered, I have the best results with them and if they can't find the answer for you

Pros

I enjoy the simplicity of it I like that I can get threw it without a problem, enjoy that it mostly self-explanatory

Cons

not having the reports for city and state taxes, and also would be nice to have a little bit more explanation

Review Source

R

Reviewer  
President  
Used the software for: 1-3 years

### "Strong recommendation from this small biz owner."

May 25, 2026

5.0

I would definitely recommend Patriot to anyone who needs a payroll provider. It's not the cheapest, but they are very competitive and way easier to use than the other provider I was using.

Pros

I chose Patriot because I was frustrated with my previous vendor and they looked affordable and seemed reasonable. I have been greatly impressed with them since signing on -- their customer support is top notch: super responsive, the FAQs are very helpful, even their chatbot is worth using. I like the modern easy to use interface, and the fact that even the more niche deductions I need with my S-Corp are covered cleanly by the software.

Cons

I have no complaints about Patriot. This is my 2nd year using them, and everything just works. No complaints!

Review Source

Rebecca P.  
Director  
Used the software for: Less than 1 year

### "Easy, Affordable Payroll Software with Strong Customer Support"

May 27, 2026

5.0

Overall, my experience with Patriot Software has been positive. It offers good value for the money and handles the core payroll functions well. The system is easy to navigate, payroll is not overly complicated, and the customer support team has been helpful. For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a practical and budget-friendly option.

Pros

Patriot Software is straightforward, affordable, and easy to learn. The payroll process is simple to follow, and the platform makes it clear what steps need to be completed. I also appreciate that the pricing is reasonable compared with many other payroll providers, especially for a small organization. Customer support has been helpful and responsive when I have had questions.

Cons

I'm new to payroll and a few features require extra checking or manual confirmation, especially around state-specific payroll items and reporting. I would also like clearer explanations in the interface for certain compliance-related tasks so I can feel more confident that everything is being handled correctly.

Review Source

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