# Page 16 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Patriot Payroll the right Payroll solution for you? Explore 3627 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews --- Patriot Payroll 4.8 (3627) [View alternatives](https://www.capterra.com/p/116050/Patriot-Payroll/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of Patriot Payroll ## Showing most helpful reviews Showing 376-400 of 3627 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TK Ted K. President Accounting Used the software for: 2+ years ### "Great software and tremendous support" January 22, 2021 5.0 I love Patriot Software. The tech support is unmatched. I ALWAYS get issues resolved in one call. The software is easy to use, and the monthly billing price makes a huge difference for customers with weekly payroll. I have one client that is saving hundreds of dollars per month. Pros My clients love the fact that they can process payroll in Patriot (especially using direct deposit) and be done with it. Patriot handles direct deposit, federal, state and local tax payments and filings, generating W-2's, generating 1099's for contract workers, etc. It makes it all very simple. Cons There are really only three things I would like to see changed: 1. If you start a payroll and want to change ANYTHING for ANY employee, you have to abandon all that you have done, change the employee information, and start over. I have clients with 40+ employees and this is something that they dread. I can understand the challenges of allowing the underlying data to be changed, but if it could require just re-entering the employee whose information was changed, that would be huge. 2. If I am helping a client and I want to see what they are seeing, I cannot do it in Patriot. I would love to see a read-only mode for consultants so that we could see what our client is seeing. We do this by screen sharing now, but that is an additional hassle. 3. I would love to see an option to group the data that is downloaded to QB Online, but still shows detail. For example: list every gross payroll item, consolidate employer taxes into one entry, consolidate direct deposit withdrawals into one entry, consolidate employer and employee payroll taxes paid into one entry. I do this as a favor for some of my clients, but it would be great if it were done automatically. Review Source Mark M. President and Sr. Consultant Information Technology and Services Used the software for: Less than 6 months ### "Patriot Payroll belongs on the short list for any small business looking for an online payroll svc" April 27, 2022 5.0 Very easy setup and it's very easy to run my payroll. Also easy to add and edit employee details. Quarterly tax filings are automatic. Their recent fee increase does begin to lose their edge on competitors that offer similar services at only slightly higher fees. Pros The service was very easy to set up (that said, I did choose to move from my prior online payroll service, to Patriot Payroll, on the beginning of a tax year). Running a payroll takes fewer steps than Intuit QuickBooks Online Payroll, which I've previously used. The user interface is intuitive with a ready help function. Good reporting capabilities and it's easy to see what taxes were taken and when they were remitted to taxing authorities. Quarterly reporting is very easy. Cons Customer service at implementation was very good. However, subsequent interactions with customer service have been inconsistent in that sometimes their response has been slower or less complete than I'd like. Also, although I don't consider it a "con," Patriot Payroll does deduct from my corporate bank account all payroll taxes the day after each payroll is run, rather than waiting until they are due to be paid to taxing authorities. This means taxes due quarterly are deducted from the corporate account as many as three months in advance. I assume Patriot is making some interest income off holding these monies. This early deduction is something QuickBooks Online Payroll did not do, in my experience. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Patriot Payroll Price and available reviews for the service I was seeking. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) The monthly service fee for QuickBooks Online Payroll makes no sense for very small businesses such as mine. Review Source Marshall M. Owner / Solution Architect Used the software for: Less than 6 months ### "A low-cost Payroll service" July 6, 2018 4.0 Pros It's one of the lower cost full-service payroll providers out there, and it has an attractive feel, and will appeal to business owners who are not full-time HR professionals. The dashboard is straightforward, decently uncluttered, and shows useful information at a glance, with the ability to quickly dive into more information as necessary. Running payroll is also relatively easy once everything is set up, and with full-service payroll, they will take care of all filings as well which is nice. The service is pay as you go, cancel anytime without penalty. Cons Running a payroll is a manual process, and when entering hours there doesn't seem to be a method for uploading a spreadsheet or any import process. For some businesses with many employees this would be tedious, unless you use their time tracking service as well (at an additional fee). They offer additional services, which may appeal to some businesses, such as accounting, but unfortunately they leave those menus intact regardless of if you have the product or not. The result was that as I learned the product, I often found myself on screens that unhelpfully said I don't have a subscription for this. In my opinion those options are cluttering up space, I don't need a constant reminder for a service I don't need. The only reason it is there is for gratuitous upsell, which doesn't help user experience. The biggest con for me, and the reason I ultimately chose another service, is the setup process. While I'd imagine it wasn't necessary difficult, it was overly complex, and involved printing documents, scanning, initialing, and steps other services don't require (or simplify) for setting up services such as Direct Deposit. Working with customer support felt like talking to a robot, not a human, who stood behind her curtain of company policies and couldn't engage in real conversation or sympathy for a frustrated customer. In 2018, we have enough robots to talk to, when we speak to a human they should really sound like one. Review Source CZ Christine Z. Attorney Law Practice Used the software for: 6-12 months ### "KEEP WALKING past Patriot Software Payroll" February 23, 2023 1.0 patriot NEVER states UP FRONT that it does NOT mail W2s or 1099s. for a civilian, that is exactly what they need. Every payroll provider i have EVER encountered automatically mails W2s and 1099s. What is the point of paying for PAYROLL service if they do not perform this CRITICAL FUNCTION????????Without mailing tax documents, there is NOTHING to like about this payroll service Cons patriot NEVER states UP FRONT that it does NOT mail W2s or 1099s. for a civilian, that is exactly what they need. Every payroll provider i have EVER encountered automatically mails W2s and 1099s. What is the point of paying for PAYROLL service if they do not perform this CRITICAL FUNCTION???????? Review Source Response from Patriot Software March 15, 2023 Christine, we're sorry about the confusion. If your employees have the employee portal, they can opt-in for electronic W2s. We try to communicate this with our end-of-the-year emails and webinar as clearly as we can. We do, however apologize for your frustration and will take your comments back to our product team. CC Crystal C. President Retail Used the software for: 1-2 years ### "Do not let your accountant use this software. " February 17, 2022 1.0 My accountant disappeared, I'm assuming it is because she defrauded her clients and I can't reach her or find her anywhere. Patriot Software is refusing to give me the payroll records for my business so I can be law-abiding and get my taxes done. I have explained to them NUMEROUS times the following: After continually forgetting to run payroll, my previous accountant told me she was selling her business and passing me on to the person she sold it to who would take over my account from there. Well, she and this other person completely ghosted me and my 2020 taxes never got done. Between dealing with the pandemic fallout and lack of available, trustworthy accountants it took me until mid-2021 to find a good accountant to help me get caught up. I was paying her to do my accounting and my new accountant said my books are a mess and nothing makes any sense. My bookkeeping wasn't being done at all. \[SENSITIVE CONTENT\] was charging me and sending me false reports on top of the mistakes on my payroll. Oh and she wasn’t even a real CPA I finally learned as well. These revelations plus the fact that she has disappeared from the face of the earth leads me to believe I wasn't the only client she was defrauding and she doesn't want to be found. Patriot Software continues to tell me: 'They can't release my records without my payroll provider’s written permission' and there is nothing they can do to help me. They said they will reach out to her and get back to me when they hear back fr Pros Nothing. It was a pain A business owner can't access it, only the accountant Cons As a business owner, Patriot will hold your records hostage if your accountant defrauds and disappears on you. Patriot will never be on the business owners' side. Customer service is terrible! Review Source SF Stephen F. Owner Supermarkets Used the software for: 1-2 years ### "Patriot Software will save you time = $$$" November 28, 2022 5.0 Pros It is very user friendly and customizable to what you need. Also, when I have questions, I can talk to a live person at their customer service, in less than a minute. There's no phone prompts and usually less than 1 minute wait time Cons It was difficult to gather everything I needed to setup in the beginning, but when I had questions their customer service was very helpful during the setup process. Reason for choosing Patriot Payroll Cost was very reasonable Review Source TA Tammi A. Owner/Bookkeeper Accounting Used the software for: 2+ years ### "Patriot Payroll Above and Beyond!" January 18, 2021 5.0 Patriots customer service is great. Anytime I have had an issue they have responded promptly with a fix or at least information regarding the issue. Pros Patriot is very user friendly and cost effective. Payroll is very easy to run and reports are easy to find and put together. Cons There are a few items that could use some help: 1st - Payroll Draws could have a section on the payroll run versus backing out and having to go in under the employee first. 2nd - Having the option to pay out a bonus without zeroing out a salary and adding in hours. System requires a 0 salary but 1 hour to pay out a bonus. 3rd - The option to pay out a bonus with only social security and medicare. Almost all payroll companies offer this....what we have to do is change the W4 and then go back and add it back in...that can cause an error that could easily be fixed. Lastly - No timecard system for Monthly payroll processing. There is a weekly, semiweekly and bi monthly but no option for Monthly. There are still some out there that use this option to pay their employees and not offering a timecard system is a loss to patriot. Reason for choosing Patriot Payroll Patriot does not offer a Timecard system for Monthly payroll processing. I have been very happy with Patriot and continue to move my clients over from other payroll processing companies. Slowly but surely I hope to have all 18 over but currently I only have 11. Review Source CS Charlie S. Owner Computer Networking Used the software for: 6-12 months ### "Thank you for an alternative to Quickbooks new subscription!!" October 12, 2022 5.0 It is such a relief to not get letters from government agencies about paperwork not being filed correctly!! The previous years with Quickbooks I received multiple letters because Quickbooks only pays the agencies and does not file the paperwork and I would have to pay our Accountant extra to get everything straightened out. Pros It keeps all of my payroll information correct and automatically deducts all payroll taxes and withholding from our bank account and pays and files all of the correct paperwork with the different government agencies. Cons No cons from me. I am 100% happy with Patriot Software! Review Source PL Paul L. co-owner Retail Used the software for: 1-2 years ### "Saves so much time and has proved critical in 2020." January 13, 2021 5.0 The software itself has worked flawlessly from my perspective. It's been nice saving a lot of time since we started using it at the start of 2020. The direct deposit feature is something we didn't have before, and that's been really nice. Pros We love being able to use direct deposit for our employees. Saves me time writing checks, and employees like it better. In 2020, it was so helpful having things automated for purposes of PPP loan forgiveness. It probably saved me 5-10 hours of work that would have had to be done otherwise. Also, the ease of generating W2s for 2020 was a great help. I no longer need to spend money on W2 forms and software every January. It is well worth the monthly fees, in my opinion. Cons I really can't think of any cons. I guess the only con would be having to pay for it monthly, but it is well worth the fees, and really I feel like it's a good value. I guess the only thing I would like to see is an easy way to show how many employees we had at any given pay period (for filing the 940 forms quarterly). I haven't seen how to do that in the reports section, so I just have to manually check the books and see how many checks I wrote for employees on any given pay period. Reason for choosing Patriot Payroll Decided it would be worth the fees to have a more user-friendly product. Review Source David I. Founder Accounting Used the software for: 2+ years ### "Simple and affordable payroll to use once it's set up" June 19, 2022 3.0 The price was great for smaller clients who have simple payroll needs for a few employees, however a price increase was announces, putting Patriot just about on level ground as other payroll software like gusto and Onpay, but without the level of support offered by their competitors. Pros The price was great for smaller clients who have simple payroll needs for a few employees. Cons The setup is a bit cumbersome and onboarding is limited in scope. Alternatives considered [OnPay](https://www.capterra.com/p/167109/OnPay/) Reason for choosing Patriot Payroll I chose Patriot first for it's affordability with simple clients who had simple payroll needs. When those needs were more complex, we started using another provider. Review Source pM patrick M. Database Computer Software Used the software for: 1-2 years ### "patson payroll review" July 26, 2022 5.0 I am just a working to keep organised my finance as an accountant Pros it very nice and fast when working online Cons it very well organised when it comes to financial Review Source CC Carla C. Office Manager and Bookkeeping Information Technology and Services Used the software for: 2+ years ### "Great Payroll Service" January 19, 2024 5.0 I find it very convenient and easy to use. They take care of all tax reporting and year-end tax forms. All I have to do is run my payroll and at year end review and approve the tax forms. Pros Easy to use, great report tools, can pay contractors and employees in one place. Cons Nothing at this time. The service rocks Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Patriot Payroll Got great reviews. It was very reasonably priced and did everything I needed. Review Source MW Michael W. CEO Internet Used the software for: Less than 6 months ### "Easy Implementation" April 30, 2024 5.0 Pros Getting setup was very easy. I did have 1 question during the setup and I was able to get support on the phone right away to walk me through it. Cons Not to sound like a paid spokesperson, but I can't really think of any cons. Reason for choosing Patriot Payroll Ease of use, low cost, it does everything I needed. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) The annual subscription cost for QuickBooks was getting way too much for my small business, and their online product just did not have the functionality that I needed. Review Source SH Shannon H. Manager / Master Instructor Sports Used the software for: 2+ years ### "Patriot Payroll is Peace of Mind!" March 8, 2023 5.0 I can run payroll quickly and efficiently and that helps save me time to do other things that let me grow my business! Pros The software overall is a blessing and such a big help for me as a small business owner. Having the ability to adjust individual employees with their own profiles, pay schedules, etc. and knowing that Patriot Software is there to ensure that everything with Payroll Taxes are handled gives me peace of mind, so that I can focus on other important aspects of the business. Cons I don't currently have any complaints regarding the software! Review Source MA Michael A. Consulting CFO Sporting Goods Used the software for: 1-2 years ### "Reliable Software at a Reasonable Price" June 7, 2023 5.0 Tech help has always been courteous, knowledgeable, and patient. Pros Entry of new employees and maintenance of their payroll details is simple. Payroll processing is efficient and there are adequate fields for pay types and deductions. Also like the simplicity of tracking and paying 1099 contractors and preparing year-end 1099 forms. Cons Would like to be able to enter more than one pay type for a contractor in the same payment. Reason for choosing Patriot Payroll I was not helping the company when the switch was made. The biggest reason was that Patriot accepted the industry we were in. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The supporting bank processor did one payroll for the company and then dropped their service when they learned we manufactured hunting rifles. Review Source DW Dave W. Owner Construction Used the software for: 6-12 months ### "Great value" October 12, 2022 5.0 Overall, since the cost was less, I expected generic customer service, but I was wrong. The customer service was actually better with compliance and access to myself and my employees was just as good. Pros Costs are much less than ADP or QuickBooks payroll. The same compliance. Great customer service. More options for small business needs. Cons Payroll must be run on Monday for Friday's payroll. Other companies can be processed by Wednesday or even Thursday, but not Patriot. If a holiday is on a Monday, the payroll has to be run on previous week. Review Source DH Daniel H. President Publishing Used the software for: 2+ years ### "No real cons to Patriot." February 21, 2022 5.0 Pros The simplicity and completeness of the payroll system. The cost-effectiveness and variety of options / packages. The great customer service. Cons Not really any cons, but i know quite a bit about payroll, so many small business owners might be overwhelmed a bit on how to get Patriot's system to best work for their businesses, if they're new to having and managing the payroll accounting for employees. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing Patriot Payroll See above. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Long-term cost, and better customer service and better flexibility of packages and options with Patriot. Review Source AG Amy G. Bookkeeper Construction Used the software for: 2+ years ### "Love Patriot Payroll" February 20, 2023 5.0 I have found this product to be a life saver to my time, wallet and over all ease of use. Pros This payroll is very easy to use and customer service is great. Make one low monthly payments instead of weekly payments to use this company. Cons There is nothing I like least about this product, once it was set up, I loved all their features Reason for choosing Patriot Payroll We chose Patriot because the price was absolutely great for the same services as other big companies likeADP and we were able to have all the features such as auto tax filings, W2s, direct deposit and more. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Price mostly Review Source KT Kayla T. Operations Manager/Owner Construction Used the software for: Less than 6 months ### "I am EXTREMELY satisfied with this software!! " June 14, 2021 5.0 I am just starting the payroll but the setup leaves me excited to see how we progress through it. Pros I absolutely love the fact that I can run EVERYTHING in 1 place! Cons I have not found anything that I do not like thus far Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) I found that the price was similar but there is soooooo much more avaliable with Patriot Review Source Kingfer Y. Engineer Consumer Electronics Used the software for: 2+ years ### "Vice President" March 29, 2024 5.0 Pros Easy to use and integrate most of the daily payroll functions.. Cons No Health insurance add-on compare to Gusto payroll. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Review Source KH Karen H. CEO Outsourcing/Offshoring Used the software for: 2+ years ### "Patriot is an amazing platform for small businesses" January 14, 2021 5.0 I have been a customer for over 4 years. I left for a brief time thinking I could find something better but after only 5 months, I came back to Patriot. There short falls do not add up to their amazing customer service! Pros You can't beat the price point for the technology. it's a solid platform for a small business. They are constantly developing new features that enhance the experience. Their customer service is the best in the business, by far! I don't know how they do it but they hire the nicest most helpful people out there. Cons Their reports are somewhat limited and the ability to capture history for changes is non-existent. Alternatives considered [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing Patriot Payroll Patriot's price point is great and their customer service is amazing! Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) I wanted more reporting capability and the ability to track history of changes (salary, titles etc...) Review Source Jenni K. Payroll Specialist Accounting Used the software for: 1-2 years ### "Best value on the market" January 6, 2021 4.0 Patriot saves us tons of time, not just on quarterly report and payment processing, but just opening and closing the prior files. Being able to reach support as needed and get timely help has been a huge factor in our conversion. Pros Patriot is the best software for simple hourly or salary. The customer service, especially the live chat, is always helpful and on target. Cons The 4 day turn around for direct deposit prevents us from using Patriot for more clients, and they really need to add a net to gross option. An override for federal and state withholding would make Patriot 5 stars all around. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Patriot Payroll Price Review Source JM Joseph M. Cashier Consumer Goods Used the software for: 6-12 months ### "Payroll savior" June 21, 2022 5.0 It's been amazing would recommend to anyone Pros How you can input time, work hours, and employees payroll directly to be sent to their banks Cons I have had a few leggy moments with it but other than that nothing really bad about it Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Patriot was more updated and better priced Review Source KB Kristen B. President Accounting Used the software for: 1-2 years ### "Patriot Software" November 18, 2019 4.0 Customer Service is great . It's not always intuitive with where to find things, but over the year + we've used it they've made a few great improvments (like multi hour wages, and pto tracking). Pros We use Patriot Software in a wide variety of industries (restaurant, retail, day care, and more). I love how I can set it up for a client, and show them briefly how to run their own payroll. Very easy for simply payrolls. Cons My biggest pet peeve is the inflexibility of making tax adjustments. For Example: a restaurant where they pay out tips each night means that a check would be for sever hours only, usually about $40 for the week. The tips justify enough taxes that they end up with a negative paycheck. In any other system I can manually adjust the taxes held to get the check to zero or close. (the server ends up owing money at the end of the year). With PS, I have to come up with other options for getting the paycheck to zero (like getting the business to cover the taxes in the meantime). Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Patriot Payroll Price point. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We wanted to automate the tax collection to improve cash flow for some clients. Review Source SM Susan M. Principal Consultant Pharmaceuticals Used the software for: 1-2 years ### "Patriot Payroll completely removes the stress of tax filings" October 7, 2022 5.0 Amazing! I have no worries about payroll taxes, tax filings, errors, and the like. All of my questions have been addressed with the super Customer Service team. I use the software several times a week and always get the information that I need quickly. Pros User friendly interface, intuitive, and very easy to set up. I love having the basics of accounting software, not all the extras that I don't need that clutter up the screen. The main screen takes you to exactly what function you need. Cons I would like the ability to edit reports a bit. Alternatives considered [Auto Decision Platform](https://www.capterra.com/p/173166/ADP/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Patriot Payroll Cost Review Source Similar Products Featured