# Page 17 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Patriot Payroll the right Payroll solution for you? Explore 3627 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3627)

[View alternatives](https://www.capterra.com/p/116050/Patriot-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 401-425 of 3627 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

Josh W.  
Writer  
Entertainment  
Used the software for: 2+ years

### "Payroll "

June 16, 2022

4.0

My overall experience with it has been great I love it I use it everyday in my business and my lot and my personal life too

Pros

What I like most about the payroll services software is that the direct deposit and you get and get your taxes and w-2s put in and get your taxes done also

Cons

I really can't say anything about about the app it's really a good app go get it use it you'll love it

Review Source

MC

Mark C.  
President  
Financial Services  
Used the software for: 2+ years

### "Great small business payroll!"

April 18, 2023

5.0

Very good overall communication, easy chat available for help on the fly or call in with a bit of a wait to ask more detailed questions. On line help FAQ very detailed and self explanatory.

Pros

Take the headache out of paying yourself and your employees, ensure accurate tax calculations and avoid over/underpayment with this easy but full featured system. Cost is based on number of employees so perfect for startups and small businesses.

Cons

Some questions about when taxes are paid to Fed and various other state governments; specifically: Unemployment insurance.

Reason for choosing Patriot Payroll

cost and difficulty with setup, initial configuration

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Cost

Review Source

VR

Verified Reviewer  
Agency Owner  
Insurance  
Used the software for: 1-2 years

### "Affordable Payroll for Upstarts and Small Businesses"

March 7, 2022

5.0

Overall, I am incredibly pleased with the service, ease of set up and use, and how it has the introductory feature to help new business owners to sign up and ensure all the legalities are in place. There is some difficulty of converting hours to decimals but there are conversion tables easily accessible online.

Pros

I like that it has the features for acquiring and distributing tax each pay period.

Cons

I do not like that when there is a Holiday or weekend that falls on a pay date that I have to pay extra for Wire Transfer. This happens a couple of times a year. If it happens twice in one month, it is doubling the cost of the service. And the process was not easy (to find even) but when I contacted Patriot, they quickly walked me through it.

Reason for choosing Patriot Payroll

Because of the ease of use and reviews from actual users. I use Jibbl for time cards and it is simple to input hours from Jibble into Patriot Payroll System.

Review Source

AD

Andrew D.  
President and CEO  
Wholesale  
Used the software for: 2+ years

### "Cost Effective and Easy to Use"

January 29, 2024

5.0

My experience has been excellent since day one.

Pros

Cost was reasonable. Customer service was excellent when setting it up and continues to be outstanding.

Cons

I can't think of anything I don't like about Patriot Payroll.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

I was not happy with the support at Paychex. It was difficult to get through to people who could help. Also, they messed up my payroll reporting the first year and I ended up having to deal with the IRS myself to correct their errors. After nearly a year, I finally got things straightened out. Fortunately, I am a CPA and was able to get through the mess they created.

Review Source

TM

Terri M.  
Project Manager  
Accounting  
Used the software for: 1-2 years

### "Excellent software for payroll services"

January 14, 2023

5.0

Customer service is helpful and has been great! Love not having to process all Q and YE reports and W-2s. The W-2s are ready right away which our clients love!

Pros

Very easy and user friendly. Love not having to process all Q and YE reports and W-2s. The W-2s are ready right away which our clients love!

Cons

That it does not integrate with QB so we manually need to do JE. The time tracking is cumbersome with accruals for time off.

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing Patriot Payroll

Cost

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Ease of filing Q and YE and W-2s. Has employee portals and employer portals for access.

Review Source

AH

Andy H.  
Practice Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for Small Business"

January 11, 2021

4.0

Pros

Overall Patriot Payroll systems have been very user friendly for our small medical practice. Timecard features are easy to use for employees and payroll administration. Adding payroll features such as insurance deductions, 401(k) contributions and payroll advancement deductions are easy to implement and are immediately updated in the system. Patriot makes it easy to find payroll tax filings and keeping track of accrued time-off benefits for employees. I would highly recommend this software for small businesses looking for an easy-to-maintain payroll solution.

Cons

Some of the payroll tax integrations could be improved on a state-by-state basis. It's not as intuitive if an employee wants to make certain tax deductions (withholding more than just standard deductions). Also, if you have employees who often work at multiple sites, there's no easy way to select the location where the work is performed other than updating the employees profile and changing it on a daily basis when submitting your payroll. Also, it would be nice to have time-off accrual rules built in to the employee profile as opposed to going into the separate module for time-off rules, but this is a very minor issue.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Review Source

VR

Verified Reviewer  
senior Accountant  
Retail  
Used the software for: Less than 6 months

### "Patriot pay roll : the gold standard for small business simplicity"

March 28, 2026

4.0

I think the system "patriot " is suitable for the small business , it so easy to use and most of tools automated and customise.

Pros

\- Ease of use and intuitive interface - excellent customer support - Transparent pricing - Reliable Tax filling

Cons

\- Limited advance features - Manual Nature of certain HR tasks - User interface Design - Limited third party integration

Review Source

DF

Denice F.  
Business Mgr.  
Consumer Services  
Used the software for: 6-12 months

### "Ease and Value for the Money "

December 21, 2023

5.0

Patriot Payroll had been very accommodating in helping me set this account up, as i am not an accountant or HR.

Pros

There is always someone to answe your questions.

Cons

I'm not an accountant, so i usually end up calling CS, but the have been great.

Reason for choosing Patriot Payroll

We chose Patriot Payroll on a recommendation by other small companies in the area.

Review Source

KC

Kathy C.  
Payroll Manager  
Accounting  
Used the software for: 2+ years

### "Patriot Payroll Review"

July 28, 2022

5.0

Time is the biggest asset to us and Patriot saves us time in processing 500 plus payroll clients.

Pros

The best features about the software are the ease, and simplicity of use. Training new employees to use this software is way less time consuming than other programs. The other feature we love about the software is that Patriot takes care of the impounding, paying and reporting of all taxes. This is a huge time saver for us.

Cons

The two features I feel Patriot is lacking in is reporting and the robust ability to track PTO. You are very limited in the reports you can get and the rules to set up PTO.

Review Source

RD

Raymond D.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Needs multiple tax jurisdictions drop down or radio buttons in payroll."

June 7, 2023

4.0

Multiple tax jurisdictions in the same pay cycle

Pros

UI is friendly and easy to use. It's a clean UI but the UX for taxes needs serious improvement.

Cons

Multiple tax jurisdictions. I should not have change employee locations and run a different payroll to account for different tax jurisdictions in the same pay cycle.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Payroll

It was cheaper but the prices have risen to competitor's prices.

Review Source

JC

Jared C.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "I really like this company!"

October 17, 2022

5.0

Pros

Affordability, versatility, automation, intuitive. With a very small business turning to S Corp. status, an accountant wanted us to hire him and his full on bookkeeping service costing thousands a month and that pill was extremely hard to swallow when sometimes we don’t even make that much per month in profit. I found patriot and not only did we not need to hire the bookkeeping service, we were also able to fire the accountant and do all of our taxes, accounting, and payroll from my humble little laptop at home. Patriot allowed this do it yourselfer the chance to save tons of money and learn new skills at the same time, thank you!

Cons

Sometimes the link between the software and bank and credit accounts will disconnect/fail but many times thats more the fault of the bank rather than the software. Customer service is amazing in those circumstances though!

Reason for choosing Patriot Payroll

Price, function, comprehensiveness and a great American company that shares my values

Switched from

[Mint](https://www.capterra.com/p/213530/Mint/)[Xero](https://www.capterra.com/p/120109/Xero/)

Price and inability to do some functions and lack of payroll service. Patriot has it all.

Review Source

JL

Jack L.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Survey for SKC"

April 30, 2024

5.0

Pros

Caters to small business operations. Tax deposit features

Cons

None to speak of. We operate seasonally, it would be good to be able to suspend the account for periods

Review Source

AS

Anna S.  
Psychotherapist  
Mental Health Care  
Used the software for: 2+ years

### "Extremely satisfying"

March 26, 2024

5.0

Our business is very satisfied with this service. We left Quicken/Intuit for them and have never been sorry

Pros

Patriot’s customer service is outstanding, which is so important because we are therapists, not accountants. Any time we have a question or need support, we talk to someone friendly and efficient

Cons

I don’t really have any complaints. Learning a new system and navigating the website takes some time, and maybe it isn’t as intuitive as Quickbooks was, but it’s really not that hard.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

They were expensive, completely unhelpful when we managed to actually get ahold of customer service, and they made mistakes that created a huge tax problem for us that took 2 years to resolve.

Review Source

MO

Marilyn O.  
Owner  
Automotive  
Used the software for: 2+ years

### "Excellent Payroll Software"

November 8, 2022

5.0

Patriot Software was an excellent choice for our company. It was easy to setup and takes very little time each week to complete a payroll. Reports are easy to run and I can quickly see the time off by category for each employee. I don't have to worry about filing quarterly or annual payroll taxes because it is handled by Patriot.

Pros

Patriot Software is in the cloud so I can run payroll from anywhere, not just in the office. I can also run a payroll the week before it is due in case I am on vacation. It was easy to set up and has excellent technical support.

Cons

Patriot Payroll has all the important features we need for our business.

Reason for choosing Patriot Payroll

Price, ease of use, and local support.

Review Source

SH

Susan H.  
office manager  
Alternative Medicine  
Used the software for: 6-12 months

### "Really good pros, not without cons"

January 16, 2021

4.0

Some things that were easier on the old manual system (eg., changing the state UI rates as you have to every year) are frustrating on Patriot as you have to wade through multiple "help" categories and go through a whole multistep process. I found there will be a very good explanation on how to do anything you need to do SOMEWHERE but finding it can be challenging and time consuming. This was generally a better option than trying to get help from phone or instant messaging, however, and i was never able to email them questions - you will get dumped into FAQ land and have to log out and back in to get out of there. Overall, though , doing payroll is light speed faster.

Pros

Such a timesaver over doing the payroll manually like i have done for the last 35 years! The W2s and W3 was literally pushing a few buttons instead of spending hours calculating and documenting. Doing the paychecks is also a breeze after the initial setup.

Cons

The six month "free trial" is not real. It starts (non-negotiably) from when you express interest in signing up and with all the hoops they made us jump through, including opening a new bank account, it had expired before we actually got the program up and running. You also have to sign a waiver stating you are responsible for checking the reports to guarantee their accuracy. The only way i could realistically do that is do it manually and then what would be the point of paying for the software?? For Mac, the software does not seem to work as well as it must for PC. I had multiple problems in getting set up where i couldn't see the full screen or things were hidden or overwritten so as to be invisible and the help people could not help me at all, as even with supposed screen sharing they could not see what i was seeing.

Reason for choosing Patriot Payroll

Gusto and Paychex were more expensive, and though Wagepoint was my first choice initially there was a problem that dropped them out of the running - maybe not compatible with Mac?

Review Source

NE

Noreen E.  
Operations Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Customer Service and Features / Restrictions"

May 14, 2020

5.0

Payroll rules and tax reporting / payments are simplified in one place.

Pros

This software was very easy to use, and as my business grows I am finding the necessary features needed are available to me. Whenever I have called customer service, I usually have gotten a person that is knowledgeable and is able to help me. There have been times that the person called has not been able to help me, and was able to escalate my issue to someone that could.

Cons

Changes to setting sometimes allow changes that are incomplete. In 2019, I added the accounting software to Patriot Payroll. I updated settings in "Payroll Integration Options" but missed some. I was able to save the partial data and run a payroll. When reviewing the accounting journal entry that was generated from the first payroll with the accounting software, I saw the JE generated was incomplete. If I had not checked to verify this JE was correct, this would have been difficult to track down later. This is a big miss, and there should be some warning or stop to prevent this (incomplete data) from happening.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

1\. Our payroll process is simple and Patriot did everything that I needed. 2. We added a insurance deductions and 401k deductions and employer matching and Patriot had the settings I needed to add these options. 3. Patriot was cheaper than other options.

Review Source

GF

Gandalf F.  
Owner  
Financial Services  
Used the software for: 1-2 years

### "Great for tight budgets"

January 14, 2021

4.0

Overall, Patriot has been a great tool and it freed me from the clutches of Intuit, maker of Quickbooks. I spend a fraction of what I used to pay Intuit and I get more features with better customer service. I also looked at Gusto and Paychex, but Patriot was the cheapest option with the most features, hands down.

Pros

I signed up as a Partner and got 50% discount off the retail rates. I like that the full service payroll handles all the tax remittances and reporting. Plus, I generated W-2s with the click of a button.

Cons

My biggest disappointment was the 4 day lead time on Direct Deposit. We typically set up pay periods to end on Saturday, so we had to run payroll on Monday in order to make direct deposit show up on Friday. That left no cushion of time and a holiday pushed the direct deposit back to the following Monday! The "solution" was to Prefund the Payroll by giving Patriot a "Deposit" that they used for each payroll and then "refilled" to the set amount. Luckily, this worked for my some of my clients, but many of them can't afford to tie up that much cash. This may be a deal breaker for some companies.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

It was cheaper and had more features. Easy decision.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Intuit has terrible service, terrible business practices, and fewer features. It was a no-brainer!

Review Source

JM

Jay M.  
President/Principal Attorney  
Law Practice  
Used the software for: 2+ years

### "Simple enough even a lawyer can use it!"

January 11, 2021

4.0

Pros

With one minor exception, I like absolutely everything about Patriot Payroll. There's a joke that says lawyers went to law school because they can't do math. Well, although I can do math, I DON'T understand payroll. Moreover, I don't have a lot of time to spend on payroll for only two employees. Patriot makes it easy. I use direct deposit (unless I lose track of time, and have to use manual paychecks), and my payroll takes less than five minutes. I also appreciate that Patriot makes it very clear when, and how much, money is going to be deducted from my account. That's critical when I have to keep track of money transferred from my Trust Account. I operated another small business several years ago. There was no Patriot Payroll then, and paydays were a form of torture to me then. I recommend Patriot Payroll for anyone who doesn't do math or accounting -- even lawyers.

Cons

My only complaint (actually, more of a mild irritation) with Patriot Payroll, is that it is somewhat cumbersome when I have to go back and make a change in an employee's base compensation rate. That's something I have to do fairly often (usually to my self) because if money is tight on a given payday, I reduce my own salary to meet the availability of funds. It would be very helpful if one were able to make changes in the EMPLOYEE list from the Payroll function of the program.

Review Source

LB

Lee B.  
Owner  
Accounting  
Used the software for: 2+ years

### "Great for the accuracy, ease of use, customer support"

November 27, 2023

5.0

It's been entirely satisfactory using Patriot Payroll... I mainly appreciate the quality of the support provided, and tollowup on any perceived issues

Pros

Customer support. Quick pickups of calls. Knowledgeable support reps. Accurate resolution

Cons

Difficulty recalling the specifics of what it included in some reports. On occasion, the "from/to" dating isn't clear

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Cost and support level. Difficulty in managing payment of payroll liabilities

Review Source

VD

Viviana D.  
ACCOUNTANT  
Architecture & Planning  
Used the software for: 1-2 years

### "Care free Payroll"

April 8, 2022

5.0

Great experence.

Pros

I like that Patriot software gives you the option for full service payroll.

Cons

I have not crossed anything that I don't like except reaching customer service, but maybe because they are so busy.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

Too expensive and not full service even though they see full service.

Switched from

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)

PrimePay is horrible in reporting.

Review Source

CP

Craig P.  
Principal Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Basic Payroll for Small Business"

January 12, 2021

5.0

For small business, it's a great value. We are Full Service Payroll customers so I can't speak on partial service. I understand there is some manual effort on your part if you take the partial service option. My CPA was amazed that Patriot does Full Service payroll for what they charge. Like the Accounting Software, it's pretty basic compared to Quickbooks but if you only have a a few employees it's not a big deal. I also like that if you have a payroll question on "Why is this happening" they can answer it. Sometimes the answer goes beyond the functionality of the software and that's ok that their team will do that. Customer Service is excellent. Highly recommend Patriot.

Pros

The full service payroll is totally "hands off". They do everything, including filing reports. For the price it's a bargain. I can run Payroll in less than 5 minutes. The Wizard works well. If you make a mistake, delete the run and start over. Software is highly Available, as it is in AWS as I understand. Have never had an unplanned outage. If you are looking at the Payroll, consider the Accounting package also as the integration is totally seamless.

Cons

The reports can be confusing, but that's not an issue with the software, it's because I'm not an accountant. YTD reporting could be a little better.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Patriot Payroll

Mainly cost. It's no frills software but it gets the job done for us.

Review Source

BF

Betty F.  
Administrative Assistance  
Religious Institutions  
Used the software for: 2+ years

### "Church Payroll"

April 4, 2024

5.0

My experience has been very good. We were using ChurchTrac and they decided to stop doing payroll. They gave us a list of options and we checked into the different programs. Patriot had good reviews and the pricing was pretty good.

Pros

Direct Deposit and ease of use are high on the list for Patriot Payroll. When I needed help Patriot replied in a timely manner and solved my problems.

Cons

I don't have anything that I can think of that I dislike.

Reason for choosing Patriot Payroll

Patriot had exactly what we needed. The other programs were either too costly or had more than we needed.

Switched from

[ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/)

We made the switch to Patriot because ChurchTrac was dropping the payroll feature.

Review Source

BB

BENJAMIN B.  
owner  
Accounting  
Used the software for: 1-2 years

### "Game Changer For Us"

January 12, 2021

5.0

Pros

We like that we can white label the product. I am big in branding, so beng able to have this as white label, for me, is excellent. The software is easy to use, easy to onboard. The portal works great. We charge our customers, so being a royalty member with multiple clients, I get a good rate, and can always make money doing payroll. Also, it is residual, I always make the difference between what I charge and what I pay. They more clients I get, the less I pay, so the more i make

Cons

There are some features that I wish they had. Auto running payroll for companies that everyone is on salary. Also for sending out 401k, pension, etc, if they did that for us

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

White labeling Cost The staff

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Cost. Plus ADP only pays for 1 year. Then you make nothing from them

Review Source

GP

Georgia P.  
Owner Manager  
Education Management  
Used the software for: 2+ years

### "Payroll review"

January 2, 2024

5.0

Pros

I was with Paychex before Patriot and it was so expensive and hard to use. Your system is user friendly and I can always get someone on the phone when I need help!!!

Cons

I have no complaints!! Everyone has been very friendly and helpful on the phone.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Patriot is easier to use and less expensive.

Review Source

RR

Rachel R.  
Payroll Manager  
Accounting  
Used the software for: 1-2 years

### "Payroll Partner Account"

October 19, 2022

5.0

The transition to Patriot was straight-forward and I had assistance from the Partner Team every step of the way. I am always satisfied with the support give on the phone and via email. We put a lot of trust in Patriot, and they haven't let us down.

Pros

We made a switch to Patriot at the beginning of 2021 for all our 75+ business clients. The software is user-friendly, cost effective, and keeps our clients compliant with tax filings.

Cons

There are some improvements that could be made, but it doesn't affect the ongoing service:1) For onboarding larger payrolls, it would be helpful to be able to use a spreadsheet import 2) A portal for contractors (like employees) to be able to view their check stubs

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Review Source

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