# Page 18 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Patriot Payroll the right Payroll solution for you? Explore 3627 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3627)

[View alternatives](https://www.capterra.com/p/116050/Patriot-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 426-450 of 3627 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Angela B.  
Accounts Payable officer  
Design  
Used the software for: 2+ years

### "Accurate Payroll for small business"

May 16, 2022

5.0

Quick and accurate gathering of my payroll information, and a much easier way to file my taxes

Pros

If you are a small business with professional payroll software needs Patriot is the system for you. It is inexpensive, but exactly what you will need to keep your payroll process accurate. Also, it is so easy to use with great support.

Cons

can't think of anything at the moment. Anything I had a problem with they solved with a quick chat.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Price. Compare the services offered, and it was a better offer.

Review Source

JW

Jeff W.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Patriot Payroll - Great product"

March 30, 2022

5.0

Love the software and company. Great to work with.

Pros

Easy to use and set up - very helpfull supprt team all located in the US where English is the primary language.

Cons

More flexibility on cut off times for payrolls. Based on EST where we are PST.

Reason for choosing Patriot Payroll

Better service, great branding set up for our accounting firm. Very helpful support team and online library of knowledge.

Review Source

RJ

Ryan J.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "My FitLife"

October 4, 2022

5.0

With direct deposit and getting away from paper checks we have saved a ton of time as owners. Our employees love the fact that they do not need to take a check to the bank and personally deposit into their accounts

Pros

The direct deposit and employee payroll tracking feature. Was doing paper checks prior so the amount of time saved has been critical to our business.

Cons

For what we use Patriot for, I cannot say I dislike anything about it.

Reason for choosing Patriot Payroll

The reviews were straight forward and seemed like everyone liked the software. The company is also local to us so that is extra incentive for us to do business with them.

Review Source

DP

Daphne P.  
office manager  
Construction  
Used the software for: Less than 6 months

### "The ease of Patriot Payroll"

December 16, 2021

5.0

The staff is wonderful to work with. Tha software is like Payroll for dummies. Ease and very affordable.

Pros

Patriot has a very simple approach for the layman. If you don't understand they guide you and with patience and ease to get the job done. I highly recommend the payroll software.

Cons

I've only used Patriot for just over a month. So far so good.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

I had QB online. Loved the live book keeping but when I called the payroll dept to find out what they had to offer they started the payroll when I told them not to because I wasn't sure if our EIN was going to change because we applied for Sub S corporation status. When I called and informed them that i did not approve of the start for the payroll and that i wanted a refund they never refunded the monies. I had the name of the person that helped me and the date and time. To no avail no refund. So I lost trust in them and in the end they lost a customer.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Paychex flex is very expensive. triple the price

Review Source

SS

Shana S.  
Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Patriot Software is the way to go!"

January 12, 2021

5.0

My experience has been wonderful overall with Patriot Payroll. I am able to process my payroll easily and efficiently. I haven't needed external assistance because the system is so user-friendly that I am able to handle all of my needs on my own.

Pros

Patriot Software Payroll is very easy to use! It is very simple to make any adjustments to the employee files and also to print off any necessary reports. I can always find what I am looking for!

Cons

The only feature that I find frustrating, is when I am inputting the information for payroll and then I need to back out of the screen to update an employee file for whatever reason and all of my information that I have entered has to be deleted. It would be better if the information was able to be saved and then edited later, if needed. It is frustrating when you need to make one small change to one employee file and therefore you lose ALL of the input you put in for the other employees and have to re-enter all of the information.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

Patriot Payroll appeared more simple and more appropriate for my business needs.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Paychex was too expensive and was not very user friendly.

Review Source

YT

Yvonne T.  
Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Patriot Payroll is accurate and easy to use."

October 10, 2022

5.0

Pros

Patriot Payroll was exactly what I was looking for to pay household caregivers. It allowed me to pay the employees per law. It was easy to set up. I can set up weekly payroll for my employees in just minutes. If I needed help with something I could call them, take to a person, and they would walk me through it. It also allows flexibility, if I was late entering weekly hours, it gave me flexibility. Also, the price was right.

Cons

I started looking for payroll services at the beginning of 2022. This coincided with the insurrection of the Capital in Washington DC, and the Patriot name was an ugly term at the time. I have overcome this.

Reason for choosing Patriot Payroll

I did look at many other online payroll processing systems, as well as local companies. I elected Patriot because it was affordable, which was necessary as we do not generate income.

Review Source

Chase S.  
President  
Computer Software  
Used the software for: 2+ years

### "Simplifies the job of payroll"

January 5, 2021

5.0

Always nic to have the best solution be the cheapest one out there for my business.

Pros

The software works almost effortlessly. When you do have special issues (remember, governments are involved in how this has to work, and things change), their customer service NEVER EVER treats your problem offhandedly. They are ALWAYS courteous, and so far, have ALWAYS solved any problem I have had. Plus, they are smart.

Cons

The menu system should be customizable. I may need special functions quarterly or yearly, but that's quite rare considering my weekly access. I should be able to enable a company menu, that offers only the things I do. When I do a new function, I would be given the option to add it to my custom menu or not. Full menu should always be viewable via a single obvious click.

Reason for choosing Patriot Payroll

Everybody else was interested in upselling add-on functions. Patriot was also the least expensive for my business.

Review Source

MM

Marsha M.  
Executive Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Patriot is the perfect payroll software for small non-profits"

March 29, 2022

5.0

I'm very impressed with every thing Patriot brings to the table. As a small non-profit, it was refreshing to find a product/company with an option to accommodate our budget.

Pros

The ease of running payroll and the direct deposit feature are customer-centric. It makes the entire payroll process unintimidating and streamlined. The employee portal was stress free for our team. The customer service team knows their product and works to ensure they resolve your concerns on the first call.

Cons

Having access to customer service outside of the current hours would be my only complaint about Patriot.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

It is as simple as pricing.

Switched from

[OnPay](https://www.capterra.com/p/167109/OnPay/)

Poor/horrible customer service.

Review Source

JB

Jennifer B.  
Owner/Operator  
Wine and Spirits  
Used the software for: 2+ years

### "Easy to use and a real time-saver!"

August 12, 2021

5.0

This saves me so much time each month. I can't imagine trying to calculate payroll manually, or how much is would cost to have an accountant do it.

Pros

This software is easy to use and saves me so much time every month! It is very intuitive so I have not needed a user manual or anything like that. The few times I have had a question I contacted tech support and they were very helpful and responsive.

Cons

I wish time-tracking was included for free with the Patriot Payroll Software fee.

Reason for choosing Patriot Payroll

Patriot was less expensive and has proven to be easy to use.

Review Source

CD

Cynthia D.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "Professional and Caring "

October 12, 2022

5.0

I never had any glitch issues. Customer service was wonderful . I had questions about tax reporting for my a state and customer service was very knowledgeable and explained everyone sjouke know

Pros

The price, user friendliness, and customer service is an A+++++

Cons

Really can’t say because the service provided everything I needed

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing Patriot Payroll

As soon as I saw the words American Patriot and “By the grace of God”, I knew I wanted to support this business. And after reading the about us section, it was confirmed.

Review Source

CW

Christine W.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Love this Software"

January 29, 2020

5.0

Everything has been amazing. The customer service is awesome, the software is easy to use, and the price is just the best.

Pros

I love everything about this. 1) The ease, it is so easy to use 2) the customer service team is always so helpful and listens to suggestions and has implemented suggestions we have made 3) the Price, we came from Intuit and the price savings was crazy amazing 4) They process all payroll forms, Intuit would not process our local LST returns, but Patriot does, they do them all!

Cons

The few items I would like to see changed are mainly just with check printing. It would be nice to be able to print DD stubs with a layout that looks like a laser check so that they could be folded and put into double window envelopes like the checks are. The second thing would be to be able the change the stub options on checks. Currently, laser checks take up both stubs on a check to make one pay stub. It would be nice if you could have an option that it all fit on just one of the check stubs, and then repeats again on the second stub for the employer's copy.

Reason for choosing Patriot Payroll

They offered all the options we were looking for as accountants processing clients' payrolls along with the price.

Review Source

RB

Richard B.  
CEO  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Patriot Payroll "

September 18, 2023

5.0

Overall, I have had a positive experience with Patriot Payroll.

Pros

Patriot Payroll is very user-friendly and has top-notch customer support.

Cons

The only issues I've had are resulting from the SVB debacle.

Reason for choosing Patriot Payroll

Patriot provided better value and more cost-effective solution. It better-suited the needs of a small business.

Review Source

AK

Anjali K.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Best for first time entrepreneurs"

December 21, 2023

5.0

Very good and happy that I chose patriot.

Pros

I’m a first time founder and a single member LLC. Patriot helped me setup the account in 30 mins and even helped me with tax related information which was completely new to me. Icing on the cake is their pricing. Only the cost is cheap but the services are top notch.

Cons

N/A. Wish to try their accounting but it’s costly imo to me.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Deel](https://www.capterra.com/p/205015/Deel/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Payroll

Initially because it’s cheap. However, really liked their pro service atleast when you’re a full service customer.

Review Source

Janice G.  
Bookkeeper  
Financial Services  
Used the software for: 2+ years

### "Best Customer Service with knowledgeable service providers."

January 14, 2021

5.0

We are a very small company and paying a large monthly fee for payroll did not make sense. Their pricing fit in perfectly with our needs.

Pros

The software is easy to set up and use. The pricing is very fair and affordable. The Customer Service is beyond compare. There are several options for contacting them and I have always spoken to a person who was very knowledgeable. You don't get the feeling that they are reading from a script card. They know what you need and easily convey the solution to any problem you might be having.

Cons

Getting the initial forms filled out and signed by the owner was a bit of a chore. Patriot Software knew the requirements needed to get the job done and when our forms did not meet those requirements, I had to go back and get them corrected. This issue was completely on our end and because of the expertise of Patriot Software, our forms were accepted by the IRS and the startup of the payroll was able to go off without a hitch.

Reason for choosing Patriot Payroll

Quickbooks wanted a lot of money to run payroll through their software.

Review Source

ML

Marilu L.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Patriot Software help me with my payroll business. "

November 9, 2022

5.0

I solve all the time consuming with payroll and all the deductions that when I stated my business didn’t have much knowledge about it. Patriot help me organize and make my payments be on time.

Pros

I like the flexibility I have when I do the payroll using Patriot Software and when I don’t know something I call and they answer all my questions in a reasonable time and great customer service.

Cons

I don’t have anything I don’t like about Patriot Software.

Review Source

JAT

Jo Ann T.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Patriot Review"

April 4, 2024

5.0

Pros

The cost of Patriot Payroll Software is compatible with the online payroll industry, and I find that their customer service team is the best.

Cons

Learning how to create reports to fit my needs. Thank God for their customer service team!

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

The cost was within my budget at the time of purchase.

Review Source

AG

Annie G.  
Bookkeeper  
Farming  
Used the software for: 1-2 years

### "Payroll with Patriot "

June 23, 2023

5.0

I love the ease of running payroll. I don’t miss the quickbooks price tag.

Pros

I love the ease of running payroll from my phone? I love that all of the tax filings are dealt with through patriot.

Cons

I don’t like how it integrates with quickbooks. It’s not the best. I wish it was a more simple integration with more accurate descriptions of everything. I don’t love that direct deposit takes so long, even with a prefund. And I don’t like the prefund.

Review Source

KB

Katrina B.  
Owner  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Very Small Women Owned Business Patriot is Great"

June 15, 2023

4.0

4 stars only had it about 6 months. After a full year I will see how it is preparing W-2s or inactivating staff etc.

Pros

Easy to use and understand. Very user friendly. Before Patriot I had not run payroll I was mostly a one woman show. I need an affordable software that was easy to use and I could get running quickly. Patriot delivered.

Cons

Price for each additional employee. Wish this was tiered pricing so you can select a tier and pay one price until you reach the tier limit.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

A friend who has been in business recommended Gusto to me but it had more than I needed and cost more. Her business was more established than mine but maybe as I grow I will consider since it offers more HR features for the same price

Review Source

DS

David S.  
Sole Member  
Facilities Services  
Used the software for: 1-2 years

### "Patriot Payroll makes it so easy. Saves valuable time and resources."

March 27, 2024

5.0

Wonderful. Whenever we have a question, the chat feature is so helpful. Helps make the patroll tasks so much easier. They handle it all for us.

Pros

For years we originally had PP just do the calculations. We wrote the checks and did all the tax filings. We changed over two years ago to full service. It is amazing how much time and effort has been freed up. They do it all.

Cons

We haven't seen any. We absolutely would recommend PP full service.

Review Source

AM

Amie M.  
CNA  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Payroll Company"

January 27, 2022

4.0

It’s been nice; my company switched to it a year ago and it’s been nice to use ever since we started.

Pros

I loved how easy and simple it was to use and be able to see all of your hours and deposits per paycheck or payroll.

Cons

It could look a little bit better maybe a look update?

Review Source

KJ

Kendra J.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Great payroll program that saves time and money!"

September 5, 2022

5.0

The payroll program saves time and money every single week, which adds up to a small business owner! Time is money and when I save time Patriot, I count that as money earned!

Pros

The program is user friendly and easy to navigate. They store all of my information such as past payrolls, tax information, etc. Customer service is fabulous via online chat or in-person chats. They are always friendly, professional, knowledgeable, and patient with me learning new tax expectations!

Cons

I do not feel there's anything missing for my needs with Patriot. They are a one-stop shop for my payroll and tax department!

Reason for choosing Patriot Payroll

The ease of use was a huge factor of why I chose Patriot! A second reason was the low monthly fees!

Review Source

HM

Heyden M.  
Manager Customer Service  
Accounting  
Used the software for: Less than 6 months

### "Very useful for day to day operation "

May 9, 2024

4.0

Pros

Easy of use for everyday operation and simplifies the business

Cons

Information during boarding was overwhelming

Review Source

Vimal "Vic" B.  
CPA  
Accounting  
Used the software for: 2+ years

### "Very easy to use software & customer service is excellent!"

January 6, 2021

5.0

This is the only payroll service I recommend to all business owners and all my clients.

Pros

The software is very simple & easy to use. Has several features, but doesn't overwhelm the user like some of the other fancier more expensive programs that do the exact same thing. Their customer service is also excellent and they are all here in the USA!

Cons

If we need to reduce the pay for a salaried employee for one payroll due to less hours worked or something, we can't adjust it from the run payroll screen.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Pricing & ease of use

Review Source

bC

barbara C.  
owner  
Retail  
Used the software for: 2+ years

### "Love this Payroll software!"

October 19, 2022

5.0

Absolutely wonderful. Their customer service is the best.

Pros

This is so easy to use and when I have a problem they are so helpful to answer and it always works out for me.

Cons

I don't really have any cons, been using this for 5 years now and they even helped me with the ERC paperwork and I'm getting a refund from the government.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Patriot Payroll

Square didn't do two states and we work in two states.

Review Source

RK

Regina K.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Excellent Payroll Software"

June 6, 2021

5.0

Overall, Patriot Payroll is an excellent software product. I saves me time and frustration in getting my employees paid and submitting the proper documentation for tax filings

Pros

The features I like the most are W-2 and tax filings.

Cons

My least favorite is the time for submitting direct deposit information.

Reason for choosing Patriot Payroll

Patriot software offered more options and handled the w-2 and tax filings more effectively

Review Source

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