# Page 25 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Patriot Payroll the right Payroll solution for you? Explore 3627 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

---

Patriot Payroll

4.8 (3627)

[View alternatives](https://www.capterra.com/p/116050/Patriot-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 25 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 601-625 of 3627 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CF

Carol F.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Small Non-profit loves Patriot Payroll"

May 8, 2020

5.0

Patriot Payroll is reliable and everything gets handled in a timely manner. We switched from using a local (rather grumpy) accountant. Being a small non-profit, we were definitely not a priority. It took at least a month to get reports back and we would be charged for every extra thing we asked for. My stress level has dropped significantly!

Pros

It is easy to use and was easy to set up. The support staff at Patriot Payroll were awesome. It is flexible so we can add bonuses, have salary and hourly employees. The tax filings are handled automatically which is super helpful - I don't have to stress about them at all. There is excellent communication particularly about bank holidays. The reports embedded in the system are readily available and customizable which was super helpful when I was filling out the forms for SBA PPP money - I didn't have to wait on someone to prepare the reports for me.

Cons

This product totally meets our payroll needs.

Reason for choosing Patriot Payroll

I have helped with the accounts at my son's printing business. They had Quick Books at the time and QB charged us a fee for every current and past employee. That annoyed me so I knew I wasn't going use that service. They also did not do the quarterly tax filings. I heard about Patriot Payroll on the radio and tried to convince my boss to switch which he did not want to do. When he left and I became the Executive Director, signing up for Patriot Payroll was one of the first things I did,

Review Source

DW

DJ W.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use and outstanding support"

May 8, 2020

5.0

I replaced ADP with Patriot Software for a fraction of the cost and easier use. What I find best is the personal customer service both through chat and on the phone.

Pros

This product is intuitive and extremely easy to use to run payroll and find reports or information that I need. It has the exact features that I want without being overly complicated. I also appreciate the tax filing services and end of year reporting and filing for all my employees and 1099 subcontractors.

Cons

I find the PTO recording and reporting difficult, but I may just need more education.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Customer Service

Review Source

PG

Pasquale G.  
Owner  
Building Materials  
Used the software for: 6-12 months

### "Easy"

October 19, 2023

3.0

Pros

Easy to use and low cost customer service is great

Cons

Not able to send partial invoices after converted from estimate

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quick book sucks

Review Source

GS

Gary S.  
President  
Sports  
Used the software for: 1-2 years

### "The Best Payroll Service I Could Find For My Company"

April 11, 2024

5.0

Setup was easy, guided by a great customer service team. It checks all the payroll boxes for my company. It's like having a whole payroll department for my company at a very modest cost.

Pros

The time it saves me and knowing that all my taxes and reporting is taken care of. It's been worry free so far.

Cons

I haven't found anything to complain about so far!

Review Source

NA

Nadim A.  
Ower  
Real Estate  
Used the software for: 2+ years

### "One of the Best Payroll"

February 24, 2022

5.0

Perfect.

Pros

Ease of Use and Cost. They focus on the right things so thy can be agile and nimble.

Cons

They don't have as much functionality as Paychex or the bigger companies but those things do not matter to me.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Review Source

TS

Tobias S.  
CEO  
Facilities Services  
Used the software for: 1-2 years

### "Patriot Payroll Review"

March 4, 2024

5.0

After years of use, we have no issues, and they provide good customer service based in the USA.

Pros

Patriot is easy to use and has good customer service.

Cons

Patriot doesn't have geolocation to workers to check in/out.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Xero is not based in the USA and has stopped doing payroll.

Review Source

IJ

Inga J.  
Owner  
Construction  
Used the software for: 2+ years

### "Best investment I have made for our company"

January 7, 2021

5.0

I have nothing but Good things to say about Patriot Software. I use it at least twice a month for payroll services, so they have kept me on time with payroll txs. More than that, I LOVE that a real person answers when you call with any questions. And Even More, I had a problem occur last year that snowballed into a big problem (not on Patriot's part), but they were there to assist and help to resolve the whole mess that occurred!!!! I love them for that reason. Thank You Thank You is all I can say. One less thing to worry about when running your own business. I appreciate having these guys on my team. They (especially \[SENSITIVE CONTENT HIDDEN\]) were SO GREAT to work with to unravel the dilemma we were in with the IRS.

Pros

I found this program Easy to use and the reports are good too.

Cons

I have no negative issues to report. They answer when you call with any questions.

Reason for choosing Patriot Payroll

Because they spoke clear English and a real person answered my questions. We started with only 1 employee, and now we have grown to over a dozen. I am so happy Patriot could grow with us.

Review Source

VR

Verified Reviewer  
Professional Bookkeeper (Member\\Owner)  
Accounting  
Used the software for: 2+ years

### "Awesome software...great price as well"

May 3, 2019

5.0

I moved over from gusto because the price. And they do just as much as gusto. I recommend it to all my clients. They have excellent customer service. I have not had an issue with them.

Pros

Price is excellent especially for what you get.

Cons

When sending over to QB doesn't exactly send over as it hits the bank so you have to adjust so bank can be reconciled. For example, the employer and employee taxes are separated even though they are withdrawn as one lump sum.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

Pricing

Review Source

Response from Patriot Software

May 6, 2019

Thank you for the terrific review! We love helping business owners keep their time and money!

GG

Gemma G.  
Board Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great payroll software"

April 18, 2023

5.0

Overall experience is excellent

Pros

What I like most about Patriot Payroll is their Customer Service. Whenever I need help they are easy to get in touch with and extremely helpful in helping solve the issue.Thank you

Cons

the software is very user friendly but if there a doubt customer service is always there to help.

Reason for choosing Patriot Payroll

Pricing

Review Source

AS

Alison S.  
HR  
Insurance  
Used the software for: 2+ years

### "Simple to Use, Great Functionality and Peace of Mind"

January 7, 2021

5.0

Amazing company that makes payroll and IRS reporting a breeze! Their team in knowledgeable and super helpful, and they were always able to answer my questions in a timely manner.

Pros

The software was very simple to set up use, even for someone with very little payroll experience. The chat with us feature is an asset as knowledgeable team members would always answer questions in a timely manner (even during busy times). Lastly, the best part, is as a full service customer, tax reporting was handled through Patriot, so I didn't have to go through that arduous process quarterly. I have and will continue to recommend Patriot to anyone and everyone!

Cons

There were no cons. Honestly, if you are one the fence, give them a try. You will bew happy!

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Reason for choosing Patriot Payroll

The biggest reason we went with Patriot is because of their willingness/ability to do all of the tax reporting on our behalf.

Review Source

AB

Amanda B.  
Owner  
Individual & Family Services  
Used the software for: 1-2 years

### "Patriot has been essential for me as a small business owner"

June 8, 2021

5.0

I am very happy with Patriot Payroll and will continue to use it to do my payroll.

Pros

I love how easy Patriot is to use. It used to take me so much time to calculate payroll and to make sure it's correct. I love that I simply have to input the hours and the payroll is calculated for me and deposits are made. This software frees up so much time and worry for me.

Cons

It's a little tricky to run reports for payroll, it's not as intuitive as I would like it to be.

Reason for choosing Patriot Payroll

It was cheaper and allowed me to do it myself.

Review Source

GC

Greg C.  
Laboratory Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Laboratory Director"

March 4, 2024

5.0

Easy to use. Customer support was always there when needed which was seldom.

Pros

It's so easy to use once you get it figured out...which only took about 15 minutes.

Cons

In our case there weren't any dislikes of the software.

Switched from

[PayFocus](https://www.capterra.com/p/136779/PayFocus/)

Our previous company had terrible customer support. And you had to wait forever to get the W-2's. And it didn't have any HRA 105 capabilities

Review Source

TL

TERESA L.  
Owner  
Accounting  
Used the software for: 2+ years

### "Patriot Software is AWESOME!"

January 14, 2021

5.0

I used to use another software for close to 20 years. That software company decided to start using support outside of the U.S. which created a huge language barrier. That is when I started looking for other software and I am so thankful that I found Patriot. I only wish I would have looked sooner :)

Pros

Patriot Software is a very user friendly software and has great customer support. They have very friendly staff and support is located in the US which is a huge plus. I appreciate their speed to help me resolve any issue I might have.

Cons

I really do not have anything negative to say about Patriot. Great product and great people!

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Intuit started having terrible customer service when they outsourced it to another country that had employees that could barely speak English.

Review Source

AE

Annelie E.  
Hospitality  
Hospitality  
Used the software for: 2+ years

### "Patriot Payroll is the perfect payroll assistant"

May 31, 2022

5.0

Patriot payroll has made my work alot easier saving me time and money. I will be lost without it

Pros

This software takes care of easy pay day weeks when all I need to do is open the webpage and work for less than an hour to do all my wages . It's easy to use and has access to everything that I need in payroll including taxes, holidays, overtime. It's my full-fledged Human Resource Management. I love it.

Cons

I think Patriot Payroll should be upgraded to work for bigger industries aswell because I don't think anyone should be without it

Review Source

EV

Eric V.  
Owner  
Security and Investigations  
Used the software for: 6-12 months

### "My experience with Patriot Payroll"

October 12, 2022

5.0

Pros

The ease of setup was the biggest thing for me. I don't do payroll and since I am new startup I needed something that was ready out of the box. If I did have a problem support was there to help me.

Cons

At this time I did not have any issues with the software. I am a small company with one employee so I may not experience the issues bigger companies may have.

Reason for choosing Patriot Payroll

Ease of use.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

I needed to have something handle payroll and at the time I did not see where Wave did this.

Review Source

BW

Ben W.  
Broker Owner  
Real Estate  
Used the software for: 2+ years

### "A Helping Hand..."

January 28, 2021

5.0

Over all it has been a nice experience. The only hick-up I had was when I forgot to update my payment card, and Patriot software still kept my account live until I got the card updated.

Pros

The software is very straight forward and user friendly. When ever I am met with a sticking point, the customer service team has always been upbeat, friendly, and able to most importantly solve my issues!

Cons

Just before printing someones paystub or check, the system provides an automated pop up window announcing the next withdraw for taxes will be "$,$$$" for example. It would be nice to know what the payment amount was allocated out for; employee total versus employer total. Heck maybe there is a report that shows just that and I'm not aware...

Reason for choosing Patriot Payroll

The value of a low monthly subscription and a reliable payroll company!

Review Source

Response from Patriot Software

January 29, 2021

Thanks for the fantastic review Ben. On Step 2 of payroll, the banner with the total collection amount is at the top, but if you scroll down the page, the breakdown shows each tax and whether it is employee or employer.

PC

Paula C.  
President  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Fabulous "

October 20, 2023

5.0

You are never wrong with Patriot! Honestly I cannot say how wonderful they are EVEN when they need to fix my goofs!! Great customer service ALWAYS! Far more cost effective!

Pros

I have used all portions … direct deposits are easy and hassle free! There is always a great advisor to help at Patriot if you need them! I wish I would have began my accounting 20 years ago with Patriot!

Cons

Inability to input multi pay rates and your accountant cannot access data he needs in the system when he needs it! Trust me , I am not an accountant… lol

Review Source

SB

Sara B.  
Studio Manager  
Photography  
Used the software for: 1-2 years

### "Excellent value, dependable product"

January 7, 2021

5.0

Overall, we're very happy with Patriot Payroll and would highly recommend.

Pros

It's easy to find the information you're looking for and run reports that may be needed. For our smaller business, it's been a great fit. We spend significantly less on these services as well, which is always helpful!

Cons

It seems that processing times are slower than if you're used to working with a company like ADP. For instance, if you need to make changes to your account, to payroll dates, etc, it is less flexible. Patriot needs more time. Usually this isn't a big deal but occasionally, it's a pain. Due to the nature of the how Patriot is set up, it's a bit harder to get questions answered when you have them. At times, it would be very helpful to talk to someone there directly vs. going through your agent.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

ADP was quite expensive and far more robust than what we needed for our business.

Review Source

AG

Andrew G.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Stone Ridge Recovery"

January 12, 2021

3.0

I've become used to the system so its fine, but the three times above would really help.

Pros

Employee portal user ease, Inexpensive

Cons

1: EMployees leaving notes for their time cards are not time stamped. If the employee doesn't write down the date they need me to adjust their timecard i have to track them down which is a waste of time. 2: I have Managers that check time cards in/out and see if it matches when they actually left. These managers have access to all pay info, Salaries/hourly wages. I should be able to create a manager user that only allows them to check time cards and not have access to other sensitive info. 3: Patriot software doesn't work for my graveyard crew clocking in and out. There seems to always be a glitch when they clock out for lunches and breaks. so we've told everyone's that works graveyard not to clock out for lunches or breaks. Grave yard hours are from 11pm-7:30am & 7pm-7am. It seems that around 6 am the system changes. but that's the issue I have.

Reason for choosing Patriot Payroll

We were a start up and were looking for inexpensive products to start.

Review Source

RP

Ryan P.  
Staff Accountant  
Accounting  
Used the software for: 2+ years

### "Incredible Customer Service and Great Prices"

June 6, 2023

5.0

Pros

What I like most about Patriot is the ease of use and the great customer service. Many problems can arise with payroll and payroll taxes and knowing that Patriot is there to help means a lot. I ALWAYS recommend Patriot to friends and colleagues.

Cons

There could be additional reports to offer-- but no serious CONS to mention. I could mention 20+ cons with Intuit software....

Review Source

KM

Kathleen M.  
CFO  
Food Production  
Used the software for: Less than 6 months

### "Payroll"

June 7, 2023

5.0

Pros

Patriot Payroll was easy to transition to from QuickBooks. 1/4 of the cost and a great easy to use product.

Cons

Wish it would allow for reports so I could easily prepare my quarterlies. But I understand that they offer full service payroll reporting. I'm a CPA and have been doing quarterly reporting for many years. QB allowed me to print reports to make my online reporting very easy.

Reason for choosing Patriot Payroll

I could still do my own payroll deposits and quarterly reporting.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Cost and they forced you to go to their online program at a huge cost.

Review Source

SW

Sara W.  
Payroll Manager  
Accounting  
Used the software for: Less than 6 months

### "New to Patriot"

June 15, 2023

3.0

One benefit is being able to log on from anywhere and get work done. Switching between clients is so fast and easy. The pricing is so much better than other programs

Pros

It is very easy to navigate payroll and payroll reports.

Cons

So many features that were customizable in our other software that we can not do in Patriot.Net payroll with Distribution or net payroll with IRA. Being able to change deduction amounts in the payroll. IRA calculations not coming out correctly when there are other deductions.

Review Source

PS

Paula S.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Patriot payroll better than prior software used"

March 19, 2022

4.0

It was easy to transition from my old software. I’m still trying to utilize the features, but so far I’m happy with product

Pros

It was easy to use and navigate. Similar to prior software but more features/support

Cons

The price is fair, but I still feel it’s a little high

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Review Source

JU

Jay U.  
President  
Media Production  
Used the software for: 6-12 months

### "Payroll done correctly"

April 28, 2022

5.0

We process all employee payroll. We also use it to send out all direct deposits and even vendor ACH payments. It is solid as a rock and works very well. No surprises, which is welcome!

Pros

Patriot Software Payroll is a full service, no worry solution that just simply works. Once you get everything set up, it's pretty straightforward to use and not horrifically expensive, which is exactly what a business needs in payroll processing.

Cons

We really have no complaints about it at all. It's simply a great solution for any business to consider moving to!

Reason for choosing Patriot Payroll

Patriot Payroll had everything we needed in a payroll solution nicely covered, at a fair price point. We are extremely satisfied with Patriot Payroll.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Intuit Quickbooks Online got very expensive, what made it price itself our of our budget.

Review Source

JV

Joanne V.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Payroll"

June 15, 2023

5.0

Pros

Patriot Software cost was a benefit to my employer and it is easy to use.

Cons

Patriot Software took a long time to set it up.

Review Source

Similar Products

Featured