# Page 28 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Patriot Payroll the right Payroll solution for you? Explore 3627 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3627)

[View alternatives](https://www.capterra.com/p/116050/Patriot-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 28 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 676-700 of 3627 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KF

Karen F.  
Physician/Owner  
Medical Practice  
Used the software for: 2+ years

### "Best Business Decision!"

January 14, 2021

5.0

EXCELLENT COMPANY! I LOVE this company! I only wish other businesses were as easy and user friendly as Patriot!

Pros

I do not have a business degree but I have my own medical practice. I used other companies for payroll and they repeated made mistakes and were expensive. I switched to Patriot 2 years ago and have been so happy about my choice! The staff was very helpful getting set up and once I was set up, it is so easy to use! I would never return to the big companies! I recommend Patriot to all of my colleagues!

Cons

The ONLY con is that it takes 5 business days to get the payroll done, so if there is a holiday and we forget it falls in the middle of the week, I end up having to hand write the payroll instead of direct deposit.

Reason for choosing Patriot Payroll

It was straightforward, very affordable, and easy to use!

Review Source

KT

Kim T.  
Owner  
Insurance  
Used the software for: 6-12 months

### "Time is money"

January 8, 2021

5.0

The ease of completing a payroll and downloading or printing reports is fantastic! It is generally easy to make updates or changes to payroll and processing Christmas Bonus payments was really easy and the service person was very helpful to assure I did it correctly the 1st time.

Pros

It offers almost every feature one would need for payroll operations. The site is really easy to use and simple to learn about items you are unsure of for processing payroll, payroll taxes etc.

Cons

Extra steps to access are not appreciated as I am on the run alot and waiting now for codes to log into my site to do payroll is pushing me to doing this part of my job at night after hours so I can be in a central place to wait for "codes" to continue to log in. I understand the effort for security but really do not believe that anyone who would try to hack my account would not have already hacked my phone or email where the code comes in...I think answering a question once in the site before being able to proceed would offer more security and less impact on my time.

Review Source

KK

Katherine K.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Great Service, Easy to Use!!!"

January 12, 2021

5.0

Payroll and paying payroll taxes were my primary concern. I have found Patriot Payroll is efficient, cost effective and easy to use.

Pros

I was looking for a payroll service that I could use at anytime of the day. We are a seasonal business. When we are in season we work long hours and many days straight. I usually run payroll very late at night and Patriot Payroll is easy to use. Our payroll taxes are paid on time, payroll is created within minutes and I can sleep knowing our payroll is done and done correctly!

Cons

I would like to see more user created reports for special requests.

Reason for choosing Patriot Payroll

The flexibility was most important. The fees were reasonable.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Continual mistakes

Review Source

TR

Terrell R.  
HR Supervisor  
Restaurants  
Used the software for: 6-12 months

### "Easy Payroll system for first timers!"

May 19, 2022

5.0

Pros

Easy Use for First time business owners. Payroll information and having early access to Paystub

Cons

Sometimes software runs slow. And information will not save at times

Review Source

RP

Ralph P.  
Business Manager  
Religious Institutions  
Used the software for: 2+ years

### "Heard About Patriot Software On The Radio"

August 5, 2019

5.0

I was using QuickBooks Non-Profit for accounting and payroll. The payroll add-on was so expensive and I had to file and pay all of my reports to the IRS, and state and local taxing authorities! By switching to Patriot all I have to do is record the transactions and file all the reports of collections, payments and filings. By switching my nerves are settled and calm knowing that everything is taken care of and is correct! No pressure now.

Pros

The cost for the services and the scope of the services provided.

Cons

I don't know of anything I dislike about Patriot Software.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

Cost. Cost. Cost. Ease of use!

Review Source

Response from Patriot Software

August 6, 2019

Thanks for sharing Ralph! We love that you no longer have to worry about payroll mistakes. Calming the nerves is one side effects of using Patriot Software. :)

Brian H.  
CEO  
Events Services  
Used the software for: 2+ years

### "Patriot Payroll was exactly what I needed"

January 30, 2022

5.0

Very good

Pros

I like that it just does payroll easily and I can also pay 1099 contractors too!

Cons

Direct dep could be faster. It currently is 4 days to process. Employees do not like it.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Too Costly

Review Source

AW

Allen W.  
Owner/President  
Accounting  
Used the software for: 2+ years

### "Fantastic Product"

January 5, 2021

5.0

Pay for what you use. Ease of costing out product to clients. Eliminates back office functions of making tax payments, completing and filing quarterlies and W-2's. They have listened and built new features into the software that help accountants & end users.

Pros

Ease of use, setup, control. Price was also a consideration. Knowledgeable staff. Customer support is a breeze and easy to obtain through multiple mediums.

Cons

They didn't have some of the features of the "big boy" processors.

Reason for choosing Patriot Payroll

Cost, ease of setup.

Review Source

RO

Robert O.  
Manager, Owner  
Education Management  
Used the software for: 2+ years

### "Great Overall Payroll Software"

January 13, 2021

5.0

It has been great. I don't have to think about the software itself - only payroll - which is great.

Pros

I have been a user of several payroll software programs that cost entirely too much to implement at a small business and Patriot has all of the important features of the bigger companies at a price I can afford. It integrates well with QuickBooks Online and has taken care of the taxes and documents flawlessly. Great software, especially for the price.

Cons

It doesn't allow for a schedule H. I was looking to create an account for my household nanny and I couldn't use Patriot which is unfortunate.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

Price and Quickbooks integration.

Review Source

JS

Jordan S.  
Owner  
Accounting  
Used the software for: 2+ years

### "Patriot has been dependable for the past 4 years I have used it!"

January 12, 2021

5.0

Very helpful and eases the burden for payroll administration and reporting.

Pros

Easy to use, great price, and an easy to reach, helpful, friendly customer service department

Cons

Has one issue with a clients bank statement not being sufficient for payroll setup but it was resolved and my fee for late filing was refunded.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Payroll

Price and ease of use. Customer service is exceptional.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Price and recommendation by another accountant

Review Source

Joshua D.  
Chief Technologist  
Computer Software  
Used the software for: 1-2 years

### "Easy to use low-cost payroll software"

January 3, 2022

5.0

I'm self-employed, and I use Patriot Payroll to pay myself a salary via my S-Corp so I can realize the tax benefits of taking some of the profits as a Schedule K-1 distribution. Patriot Payroll lets me avoid needing to calculate and file all of the payroll-related tax forms.

Pros

It was cheaper than any other option I found, and the pricing was transparent. I like that I can schedule payroll transactions in advance so that I don't need to remember to run payroll on a specific date.

Cons

While I can schedule payroll transactions in advance, it would be nice to be able to schedule them to recur every month automatically, as I just have a single monthly payment to make.

Reason for choosing Patriot Payroll

Patriot Payroll provided transparent pricing and was the best price I found for the features I needed.

Review Source

AH

Amy H.  
owner  
Retail  
Used the software for: 6-12 months

### "Love it!"

October 17, 2022

5.0

Pros

I was a quickbook user, and this is so much better! The customer service and how it actually handles all of my taxes and an American Company!

Cons

I would love for the time cards to automatically populate to payroll, but it is not a big deal. It would be nice if direct deposit would deposit a little more quickly, but we have a schedule now, and this too is not a big deal.

Reason for choosing Patriot Payroll

American Company that matches my values. Price and everything offered. I also saw great reviews on customer service.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks locked my account, took almost $1000, and I spent hours and hours trying to get it resolved. I was finally told that I would not be able to talk to anyone with the actual company. They hire out customer service and will not let you complain about quickbooks just the customer service, and I could not talk to anyone, and they were not allowed to do anything for me.

Review Source

ME

Mike E.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Accurate, understandable and reasonably priced"

March 7, 2024

5.0

Pros

As a long time accountant, having a tool like Patriot Payroll in my toolchest is like a familiar tool that works and is not complicated. And, as a bonus, if I have a question about using the tool, there is the so very critical support within 60 seconds of dialing.

Cons

Having only used Patriot for the trial period plus two months, I have not found anything I can even suggest to improve your product or support.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Payroll

Reviews, screen presentation, pricing ease and SUPPORT!

Review Source

RD

Rex D.  
Owner  
Textiles  
Used the software for: 2+ years

### "Great service "

October 21, 2022

5.0

Pros

Ease of use but the customer service is the best part!

Cons

I really have no complaints about the service

Review Source

EB

Elizabeth B.  
owner  
Restaurants  
Used the software for: 2+ years

### "Great for small businesses"

February 27, 2024

5.0

Pros

As a seasonal small business, I love that Patriot charges a reasonable fee for the months I do not use it. Very few companies support seasonal businesses in this way. When I had made an error, the customer service rep was able to understand my error and guide me how to fix it.

Cons

I have not used any other software and have no complaints about Patriot.

Review Source

KW

Kathryn W.  
Administrative Assistant  
Environmental Services  
Used the software for: 1-2 years

### "Excellent Payroll Software"

October 19, 2023

5.0

Pros

Patriot is an easy to use payroll system and their customer service is top notch.

Cons

The only thing I would change is the ability to edit a payroll within a certain time frame instead of having to cancel and recreate if a mistake is made.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Customer service at Patriot was much better.

Review Source

JR

Jonathan R.  
Owner  
Construction  
Used the software for: 2+ years

### "Payroll for small business "

February 3, 2020

5.0

Overall, payroll has been easy and quick to set up and customer support has been quick to help with any issues.

Pros

Learning to use Patriot Payroll was quick and easy. it is extremely self explanatory and their online support was very helpful while setting up the program.

Cons

The only issue we have had is that we can't divide the hours on payroll per employee for different L&I rates. For example, our crew will sometimes work an interior job and an exterior job in the same pay period which have very different L&I rates but as far as I know there is no way to select different codes for different hours. It's all or nothing

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Patriot Payroll

Having not a lot of experience with any payroll system, we just went with what was recommended by a friend who has been happy with it.

Review Source

DM

David M.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Very easy to use "

May 23, 2022

5.0

The piece of mind that Patriot Software gives me is priceless.

Pros

It nice to have everything done for you in one spot. I don't worry about anything payroll related anymore. I just input what my employees earned for the week and Patriot Software does the rest.

Cons

I can't think of any part of Patriot Software I do not like.

Review Source

DC

Denielle C.  
Owner  
Insurance  
Used the software for: 2+ years

### "Principal"

December 20, 2022

5.0

I have a small business. I pay myself and one part-time employee. It's easy to get my payroll done each week, and I don't have to worry about the tax filings or payments. Yay!

Pros

It is very easy to use for my weekly and monthly payrolls

Cons

When I have had a question or concern Patriot's people were very supportive and helpful. No real complaints.

Review Source

SH

Staci H.  
Office Manager  
Civil Engineering  
Used the software for: 1-2 years

### "Best Small Business Software"

December 16, 2022

5.0

If you need help, someone is always there to assist. The software is very user friendly and easy to use.

Pros

It's very user friendly and easy to use. Our business is thinking about adding the Accounting Software section by 2023.

Cons

The vacation time accrual rules are a bit confusing.

Review Source

BA

Bilal A.  
Dentist/ owner  
Medical Practice  
Used the software for: 2+ years

### "Great product with great service!"

January 10, 2021

5.0

Pros

Payroll is super easy to use; it's dummy proof. It makes payday a lot less painful. I dont have to mess with paperwork or filings. Thank you PS!

Cons

I only use payroll services. I don't mind trying other services but I would need better guidance on how to use them. Im a dentist and dont have time to figure out all the accounting terms.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Patriot Payroll

Easy of use and relatively lower cost.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Cost and ease of use.

Review Source

KG

Kimberly G.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Finally a Payroll Program I don't have to double-check"

October 11, 2022

5.0

I am extremely pleased. Finally a payroll program I don't have to constantly doublecheck. First I had an accountant who was frequently missing tax deadlines, misspelling names, incorrect calculations etc. Next I tried another payroll software who never paid my taxes on time. I always had to go on and take care of my own state and federal taxes. At first I was checking up on Patriot but quickly gained the confidence that my tax filings are being done correctly and on time. They also have excellent customer service. I highly recomment.

Pros

Reliability! Easy to use Correct tax withholdings On time tax payments Accurate time and PTO tracker

Cons

I have not tried integrating this with Quickbooks yet.

Reason for choosing Patriot Payroll

Reviews

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

They did not make my tax payments on time

Review Source

DK

Dave K.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great product but service could be improved"

September 25, 2020

5.0

My experience is overall good. Just one issue. I received an email from Patriot letting me know they were not able to charge my account to my business debit card. They had charged the previous months with no issue. I tried to re-enter my card information but the Patriot website would not accept the card. I called Patriot about this and the customer service rep. said that it appeared to be an issue with my zip code. I contacted my bank and they confirmed my zip code as correct. I had misplaced my wallet a few weeks earlier and asked my bank to freeze all my personal accounts until I located it. When I located it, I contacted my bank and asked them to un luck my personal accounts. I leave all my corporate cards at my place of business and did not have my business debit card in my wallet and did not ask my bank to freeze any of my business accounts. Because i rarely use my business debit and Patriot is the only Automatic withdrawal I have on that card, they were the only entity unable to process payments. It turns out my bank did freeze my corporate card, I just didn't know this. So multiple times calling my bank about a zip code was not solving the problem. Then within a week or so of my last call to Patriot, I received an email saying my account had been cancelled and they were refunding any tax payment s made. I just wish they had made other recommendations besides a possible zip code error. They didn't even suggest using a different card.

Pros

Ease of setup. Well designed website that is easy to navigate. Fair pricing.

Cons

I really have no issues with the software, it performance is really good!

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

primarily price and free trial

Review Source

JM

Jessica M.  
Skating Director  
Sports  
Used the software for: 1-2 years

### "Northern Kentucky Ice Center"

June 19, 2023

5.0

No problems yet

Pros

Customer Service is easy to get a hold of and I like the fact I am able to speak directly with an actual person.

Cons

I feel like Patriot offers everything I need.

Reason for choosing Patriot Payroll

Recommended by our accountant

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

ADP's customer service was awful.

Review Source

SB

Susan B.  
Office Manager  
Financial Services  
Used the software for: 2+ years

### "I Love Patriot Software!"

January 11, 2021

5.0

Our experience has been fantastic. They people are very nice and helpful.

Pros

The best part of this product is that I can do our own payroll rather than pay an expensive accountant to do it, or go through the arduous task of learning how to do it myself. I also looked into using QuickBooks but that too required an accountant to set it up as well as a learning curve for myself. Patriot assisted with our account set up and it's been running like a dream ever since. When I get any payroll related tax or payroll documents in the mail, I send them in (it's rare) but they help me sort it out.

Cons

The only negative is that I think they're very busy and sometimes it takes a bit for them to get back to me. Otherwise, I have zero complaints. It's the best product for our business.

Reason for choosing Patriot Payroll

I chose Patriot because of the great services they provide for a reasonable cost for our business. Payroll is a breeze!

Review Source

DM

Douglas M.  
Owner  
Retail  
Used the software for: 2+ years

### "Life is easier"

May 22, 2020

5.0

I complete payroll and do all government with holdings in less than 10m minutes a week! This saves me hours every week! And ZERO mistakes! Thank you for making my life easier and adding time to my week.

Pros

I love how easy patriot is to use! The ease of use makes it quick for me to complete what use to take hours now takes minutes. I love being able to do my payroll from anywhere!

Cons

I'm honestly struggling to find anything I do not like about Patriot software.

Reason for choosing Patriot Payroll

I liked the person I spoke to from Patriot. More personable. This has proven to be true throughout when needing customer service.

Review Source

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