# Page 3 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Patriot Payroll the right Direct Deposit Payroll solution for you? Explore 3625 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3625)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 51-75 of 3625 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

Rebeca S.  
CEO President  
Architecture & Planning  
Used the software for: 2+ years

### "Easy as 123 "

February 3, 2026

5.0

I am new to payroll w software and it is not hard to learn plus the chat is easy to access someone when needed

Pros

Easy the system is to use and the value for the full service. Our employee find the portal easy to use. Getting the w-2 out on time because they can go into the portal and it is available to them. So basically by Jan 15 everyone had their 2”w-2 no stamps needed.

Cons

Nothing actually, everything is easy and self explainable. Managing all reposts and the accessibility is great!

Alternatives considered

[Atera](https://www.capterra.com/p/144309/Atera/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Price and to our surprise it’s fantastic

Review Source

JC

Jeanne C.  
Business, accounting, bookkeeping  
Marketing and Advertising  
Used the software for: 2+ years

### "Would definitely recommend"

March 30, 2026

5.0

Our company's overall experience with Patriot Payroll has been very favorable through the years. No complaints.

Pros

We've been pleased with Patriot Payroll and have used their services for many years. It's easy-to-use, customer/client support is outstanding, and we seldom (if ever) have had bugs in all the years we've been with them. I have recommended Patriot to my business friends and feel they have earned the 5 starts I have them.

Cons

I can't name a thing that I like least about Patriot Payroll except that a few times there a was a fee that wasn't our company's fault - it was actually an issue between our bank and Patriot.

Review Source

TP

Tonya P.  
Certified Public Accountant  
Accounting  
Used the software for: Less than 6 months

### "Excellent payroll service for small businesses"

February 27, 2026

5.0

It's great! If my practice grows, I will probably get their bookkeeping software as well, but right now I'm small enough that I don't need it yet.

Pros

The ease of use is the best thing about Patriot Payroll. I was able to set it up without much problem. I have a background in accounting, so I'm not sure how easy it would be if you knew nothing about payroll, but someone who has kept books should be able to do it no problem. Also, their customer support was amazing. I couldn't remember if I'd selected something for the taxes and I wrote their support and the responded within a few hours. The value is great too - the penalties are steep for messing up payroll and so full service payroll is less than the cost of a steak dinner every month. Right now I'm the only employee, but I feel confident that if I bring on staff, that I will not have any trouble setting up compliant payroll for an employee. Forget these huge corporate conglomerates that don't care about you, go with these guys!

Cons

Nothing at all. I felt that the price and support are worth the money that I am paying to be compliant with payroll taxes. So far I have had no bugs or other issues and their support has been fantastic.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

Intuit is the devil and they are trying to over-charge everyone once you are stuck in their ecosystem.

Review Source

JF

James F.  
President  
Retail  
Used the software for: Less than 6 months

### "President/CEO"

March 4, 2026

5.0

My overall experience has been excellent. I highly recommend the Patriot Software. So far, it has exceeded my expectations.

Pros

Patriot Payroll was easy to set up and easy to use. The interface is simple and intuitive. Prior to setting up, I called customer service as a test. I got a human on the phone quickly. They were knowledgeable and answered my questions. During the setup, we had additional questions. The person who answered the phone answered the questions without transferring the call. The pricing is very reasonable. The program is easy to use, customer service is excellent, and the pricing is reasonable. You can ask for anything more.

Cons

We have been using Patriot Payroll since January 1, 2026. There is NOTHING I don't like. We were using ADP. I wish I had switched long ago.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

Price, functionality/ease of use, and customer service.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The ADP program is complicated, customer service is lacking, and it's expensive.

Review Source

DG

Dave G.  
OWNER  
Accounting  
Used the software for: 2+ years

### "Patriot Payroll - a great solution."

June 12, 2025

4.0

Very good for timing of payments. I have been very satisfied with the response when I have questions.

Pros

Price and ease of use. Very user friendly. The ability to change the payroll once it is created is very handy.

Cons

Ability to use more accounts for coding of payroll checks in the Payroll Integration Area. Different employees go to different accounts and that does not appear to be an option.

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing Patriot Payroll

Better price and easier to use on a daily basis.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Less expensive to use. Easier to process payroll. More options available.

Review Source

Response from Patriot Software

June 16, 2025

Hi Dave thanks for the great review. We do have options for breaking out accounting integration by employee in our Payroll to Patriot accounting, and are beta testing QBO and QBD options for breaking integrating by employee. Please contact our support team to join the beta features.

SP

Sandie P.  
Financial Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Nothing But Praise for Patriot Software"

March 26, 2026

5.0

Overall, my experience with Patriot Software has been excellent. For the last couple of years, we held off on changing payroll software, but I'm so glad that we finally did it.

Pros

I absolutely love the ease of using the Patriot Software and the fantastic client support. Learning to navigate the software was a breeze compared to our old software. All of this for what I consider a great price. I haven't had a chance to set up the export to our QuickBooks yet, but I'm eager to get it done.

Cons

There are two specific reports that I would like to have the ability to run. I've already given Patriot that feedback. They were very attentive when I gave the feedback.

Switched from

[Payroll Relief](https://www.capterra.com/p/151189/Payroll-Relief/)

Poor client support, more functions, ease of use, and time cards

Review Source

KV

Kris V.  
Owner  
Retail  
Used the software for: 2+ years

### "Patriot Payroll gets the job done. "

March 4, 2026

5.0

Pros

It's easy to use. It was easy to set up, easy to maintain, add and take away employees, and the tax part is always spot on.

Cons

Do I have to do it every month? Maybe it'll be automated someday. In all seriousness, it really only takes five to twenty minutes every two weeks.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

I hate QuickBooks, they seem to be taking over the world and charging whatever they want for a poor product.

Review Source

EW

Emma W.  
Assistant Manager  
Hospitality  
Used the software for: 1-2 years

### "Patriot Payroll review "

November 13, 2025

4.0

Great customer service and implementation team, great ongoing and technical support. Value for money payroll solution.

Pros

Great powerful feature based payroll software, cloud based work from anywhere, easy to set up awards and payroll rules

Cons

Just make sure the rules are compliant with the relevant award, some penalty rules need to be double checked.

Review Source

JF

Jim F.  
President  
Environmental Services  
Used the software for: 2+ years

### "Outstanding payroll provider at a very reasonable cost"

March 9, 2026

5.0

Fantastic experience with Patriot Payroll. I have referred them to many of my colleagues. Their prompt response to any questions I have allows me to proceed with processing payroll without delays.

Pros

Patriot Payroll is a great payroll company that provides outstanding service at a very reasonable price. Being a small business, finding an affordable payroll solution was challenging. Patriot Payroll has been fantastic and anytime I've needed their customer service they were very prompt in responding and handling any issues that I have.

Cons

I have not encountered any"cons" with Patriot payroll. Every experience has been professional and prompt.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Ease of use and cost were the main reasons for the switch.

Review Source

RP

Robert P.  
President  
Printing  
Used the software for: 2+ years

### "Patriot Payroll is just too good!"

March 4, 2026

5.0

We have been using Patriot Payroll for three years now and it takes me 15 minutes from start to finish each pay period. I have recommended Patriot to three other people, and each one has called me to thank me.

Pros

It is super simple to use, we even combined it with the 401K and Patriot takes care of everything. I no longer have to spend hours each quarter filling out federal and state forms. Well worth the money spent.

Cons

Once we encountered a bug with the pay stub print out for bonus pay, but a quick chat with Patriot support and the next time the issue had been resolved.

Review Source

SS

Spencer S.  
Managing Principal and Founder  
Program Development  
Used the software for: Less than 6 months

### "Simple Payroll That Works"

November 10, 2025

5.0

Overall, my experience with Patriot Payroll has been positive. It streamlines payroll and employee management, saves time, and provides reliable customer support. While there’s room for improvement in interface speed and advanced features, it’s a solid solution for small to mid-sized businesses.

Pros

Patriot Payroll is easy to use and makes payroll processing straightforward. Employee management, tax calculations, and direct deposits are all simple to handle. Customer support is quick and helpful, and the platform offers good value for small businesses.

Cons

What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

I chose Patriot Payroll over alternatives because it offers an easy-to-use interface, reliable payroll processing, and responsive customer support at a competitive price. It meets all our basic payroll and employee management needs without unnecessary complexity, making it ideal for small to mid-sized businesses.

Review Source

JV

John V.  
Owner  
Accounting  
Used the software for: 2+ years

### "Best Payroll Software Ever!"

March 11, 2025

5.0

I have been very happy with Patriot Payroll. Customer Service is great.

Pros

It is easy to use and it provides excellent reports.

Cons

Adding new employees to an existing payroll.

Switched from

[AME Payroll](https://www.capterra.com/p/69709/AME-Payroll/)

They were doing an upgrade conversion and had many problems during the process.

Review Source

JV

John V.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great payroll software"

February 3, 2026

5.0

Overall it is a great product. I can do payroll from my phone when I am out of the office which is great since I am the payroll manager.

Pros

It is so easy to use and a great value for the money. We do weekly payroll and have never had a problem.

Cons

I wish it was easier to get year to date payroll information on each employee. To my knowledge, there is not a year to date page.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

ADP was too expensive and not as easy to use.

Review Source

TS

Terri S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Executive Director"

February 3, 2026

5.0

It has freed up a significant amount of time that was spent on doing payroll and taxes. You can't put a measuring stick on that.

Pros

It is a user friendly website, and the customer service has helped me out of several jams over the past few years.

Cons

I wasn't told about the 1099 that can be done on it to help me not have to do them by hand. I know now.

Review Source

TB

Thomas B.  
Chief Financial Officer  
Real Estate  
Used the software for: 2+ years

### "Chief Financial Officer."

February 27, 2026

5.0

It has made my life simple in that I can trust the system, anyone on my team can use it if I am not available and if I have an issue, the support staff handles my questions and or problems with kindness and efficiency.

Pros

Simplicity of Use and dependability, I never have to worry or question whether my employees have been paid or if my taxes are filed appropratelu.

Cons

I cannot think of anything I dislike about this service and if I do have a problem the support staff is available and efficient.

Review Source

LW

Laurie W.  
Billing Manager  
Maritime  
Used the software for: 1-2 years

### "Patriot Software Payroll"

November 11, 2025

5.0

Pros

Easy to use, customer support is outstanding - I always get my questions answered promptly. Everything is automated so I dont have to worry about filing payroll reports or calculating taxes.

Cons

I really dont have any cons about the software - the only thing I can think of is I wish it was easier to print the employee a check stub - there might be an easier way that I just dont know about - that is probably the case

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Payroll

I use Quickbooks for another company and this is easier to use

Review Source

PJ

Pete J.  
CFO  
Apparel & Fashion  
Used the software for: 2+ years

### "Patriot Software - A must have"

November 16, 2025

5.0

It takes the pain out of paying payroll taxes. Easy to use and takes the stress out of staying on top of it all.

Pros

Great customer service and really makes payroll easy to manage. Highly recommend to all small business owners that have to wear all the hats but don't have time to become payroll tax experts.

Cons

The change of address feature does not change all addresses that may need to be changed when you move.

Review Source

CM

Cheryl M.  
Business Manager  
Religious Institutions  
Used the software for: 2+ years

### "Great Service and Company"

April 26, 2025

5.0

Excellent! I have recommended Patriot to several people. Easy to set up, and no issues ever from government reporting. They handle everything.

Pros

Very easy yo use. Excellent customer service and budget friendly. Easily connects with our accounting software.

Cons

No complaints really. Even when something goes a bit wrong, they very quickly fix it and communicate well.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Cost and ease of use for both employer and employee.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

They were terrible. Lots of mistakes and needing corrections to quarterly filings. They made too many late filings

Review Source

CO

Christine O.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Great payroll company"

March 27, 2026

5.0

No issues its been a great experience. Would be better if it had the items listed above added to the system.

Pros

Ease of use, value for money is good. I like the name "Patriot". Customer service is good and responsive.

Cons

Would like to be able to enter more than one check for each person when needed on the same payroll. Would like to be able to run certified payrollls as well.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

TOO expensive, they made alot of mistakes.

Review Source

AS

Amy S.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "Several year happy customer"

November 17, 2025

5.0

We've used them for several years and have no big complaints. Everything works as it should and I trust we are compliant.

Pros

Their customer support is excellent -- immediate, professional, and helpful. We use it to manage payroll and they just added a schedule payroll feature which is nice. They make it easy to pay employees and contractors at the same time.

Cons

I wish it integrated with QBO and that we could have contractors and hourly employees enter their hours directly.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Patriot Payroll

good price and ease of use and good customer support

Review Source

BL

Brian L.  
Consultant  
Security and Investigations  
Used the software for: 2+ years

### "Patriot Payroll Rocks!"

February 14, 2026

5.0

Stellar. For our small company, nobody offers the level of support - from a real live person - you get with Patriot Payroll Software.

Pros

The cost. For a one-man LLC/Sub-S with only one employee, Patriot Payroll Software is by far the cheapest and easiest to use. And their customer support is stellar. You always get a live person to help whenever you need support.

Cons

The lack of a quarterly payroll option. Since we only run payroll quarterly, it would be nice if they had the option for quarterly payroll.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

Price of the service and customer support.

Review Source

DF

Debra F.  
administrator  
Accounting  
Used the software for: I used a free trial

### "Positve Enforcement of Patriot Software"

February 27, 2026

5.0

Excellent. For clients sake, wish next day ach was available as need that on occasion and clients were used to that feature but overall pleased with the platform.

Pros

Custom support is outstanding. They always are able to answer questions. Sometimes they may not have an immediate answer but speak with other members to find the right solution.

Cons

While I do understand at some points as to the reasoning would like the ability to process own edits.

Switched from

[Accelevents](https://www.capterra.com/p/144596/Accelevents/)

Ease of running payroll. Like that employees have portal to download stubs/forms.

Review Source

SN

Sam N.  
Founder and CEO  
Law Practice  
Used the software for: 1-2 years

### "Pleased with the product"

November 24, 2025

5.0

Pros

It's straightforward and easy to use. The price is about right, a bit more than other products but not too expensive.

Cons

I'm not sure on this one. Probably the non-integration with other 401k providers besides the one it's partnered it.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Payroll

Price and functionality. It was in the sweet spot.

Review Source

CW

Carla W.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "Patriot is Amazing! "

February 9, 2026

5.0

Excellent! I have used Patriot nearly 9 years. As a small business owner, I could not be more pleased. They have always answered any question that I had and walked me through a few processes.

Pros

Value and customer support. They hand all payroll needs efficiently i cluding tax filings, quarterly reports, etc. When I made an error they were able to correct quickly.

Cons

At times the site could be more user friendly to navigate. Previous years it took me forever to figure out how to set up a lump sum health benefit. Some functions seem a bit redundant.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Patriot Payroll

Simplicity and cost. It has been several years.

Review Source

SF

Susan F.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Patriot's customer service is second to none"

November 14, 2025

5.0

Patriot delivers a great onboarding experience so it's easy to get comfortable with using their system. Doing payroll is simple and couldn't be more efficient.

Pros

The customer service at Patriot is terrific. They actually answer the phone when you call--you don't have to deal with bots online or FAQs that don't match what you need. Their folks are helpful and courteous.

Cons

I don't know of anything at all critical that I can say. My experience with Patriot has been nothing but positive.

Review Source

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