# Page 4 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Patriot Payroll the right Direct Deposit Payroll solution for you? Explore 3625 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3625)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 76-100 of 3625 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Cynthia S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great payroll program to use and referr"

June 20, 2025

5.0

Overall - this is a great program/company - already referred to one company/friend and will again! Accurate and easy.

Pros

I find the software very easy to use - from set up, actually completing payroll and running reports. I referred to another company/ friend who is not computer or payroll savvy and she loves it too!

Cons

I would say the delay in getting an answer from support. I have not needed it much but there is a delay to get a response.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Payroll

Patriot payroll was easier to use and less expensive.

Review Source

dS

doug S.  
President  
Construction  
Used the software for: Less than 6 months

### "pretty good, would like to see more features added"

March 5, 2026

4.0

not bad. your customer service is your strong suit, especially the quick response time on the chat feature. we do have a few adjustments that have taken a few months to resolve, but i think that will happen shortly.

Pros

customer service chat is helpful. everybody seems to have gotten paid on time, so thats good. reasonably priced

Cons

i find the reports confusing. i can never remember the difference between "register" and "details" and whether or not i'm looking at the correct one. sometimes i actually have to write down which one i opened if it's the wrong one to go back and open the correct one. just feels like too many similar reports. i dislike that employee paystubs aren't automatically emailed to employees. paystubs are missing details that i used to have on my old paystubs. we had daily hours, start, end, and lunch, so the employees could see arrival, lunch, finish time adjustments. we also had a section for pto days accumulated, now i have to send them separate reports for that. it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell.

Review Source

TH

Tim H.  
Owner  
Market Research  
Used the software for: Less than 6 months

### "Should have switched to Patriot years ago!"

March 4, 2026

5.0

Patriot Payroll is easy to use and has cut our costs. I was tired of increasing prices every year with my old provider and now save around 50%! Patriot was easy to switch to and provided excellent customer support to get set up.

Pros

Patriot Payroll offered a much better price than the payroll software that I had been using. I was tired of increasing prices every year with my old provider and now save around 50%! Patriot was easy to switch to and provided excellent customer support to get set up.

Cons

I haven't run into anything that I didn't like. I did need to contact support with a few questions during setup, but they guided me through it easily.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing Patriot Payroll

It seemed to be the highest rated and best value.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Tired of increasing costs every year with QB. I now pay 50% of what I paid, and that's after the discounted months that aren't even factored into that percentage.

Review Source

AJ

Alan J.  
Founder and Chief Psychologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very Satisfied Customer"

February 27, 2026

5.0

I am a happy customer, and looking forward to continuing to use the product. The price is excellent and I get everything I need.

Pros

Very easy to use, fast and responsive customer service, well organized, and excellent proactive communication.

Cons

It can be a little hard to find the right reports at first, so the ability to save favorite reports would be an improvement.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Patriot Payroll

I liked the interface and the reputation

Review Source

MG

Mindy G.  
Naturopath- co owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Love it! Simple and Easy -Good Customer Service "

February 10, 2026

5.0

Very good. Easy to set up and use. Very helpful and friendly on the phone. I love how simple payroll is now.

Pros

Live customer service that answers the phone and knows how to help. Great price. Easy setup. User friendly. Can handle multiple rates and pay structures.

Cons

Set up - just finding all of my account numbers for the withholding accounts. Which you would need to do for any software company.

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Cost. Simple Explanation of cost and website.

Review Source

DS

Don S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommend payroll software!"

June 19, 2025

5.0

Excellent customer service when I have a question to be answered ..y transaction from QB has been nothing short of ease!

Pros

The software is so incredibly easy to use and setup....tax deposits are always accurate and made ontime

Cons

Nothing...I would switch and use the accounting software but will be retiring soon...this software is the gold standard

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Cost...hard to get customer service on phone when needed help

Review Source

JF

Julie F.  
Bookkeeper  
Environmental Services  
Used the software for: 2+ years

### "Happy bookkeeper"

September 28, 2025

5.0

Patriot has won my business with a great product, reasonable pricing, and responsive service. Their service is so easy to use, that it makes payroll processing a pleasure rather than a chore.

Pros

I love using Patriot Payroll! It is so easy to use and when I have questions, customer support is responsive. No one can beat their pricing. They make payroll easy and I leave as a happy customer each month.

Cons

Patriot overcharges for the year end filings when you use the basic payroll service. They want $50 for the year end filings so instead I go to Tax1099.com for W-2 and W-3 filings that cost less that $2 each.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Payroll

Pricing, good reviews, & ease of use were important to me. Patriot was the right choice.

Review Source

LC

Linda C.  
Billing Administration  
Mental Health Care  
Used the software for: 2+ years

### "Fast Efficient and Clear"

July 19, 2025

5.0

I find Patriot Payroll very user friendly, efficient and have never experienced any issues in errors in payroll or documentation.

Pros

It is very straightforward and user friendly. Clear and concise platform to enter payroll information. The system also very fast and easy to navigate.

Cons

I don't have any cons about this software. It is by far the most user friendly payroll system I have ever used.

Review Source

JW

Janet W.  
EXECUTIVE DIRECTOR  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Executive Director"

November 4, 2025

5.0

Overall, I'm satisfied with Patriot payroll software, they make it easy and protects the company and employee's information. The payroll management makes it simply to understand and provides reasonable service cost.

Pros

It's user friendly, I'm able to pull reports immediately that are accurate. There are little to no issues with the software. The customer service support is always available to help. Our company is provided excellent client support.

Cons

It does not have an option to enter the employees job title or keep track of increase/decrease of yearly salaries.

Review Source

JL

Jefferson L.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Single proprietor good experience"

March 4, 2026

5.0

Very good experience, taking care of single proprietor business makes the whole process seamless and efficient.

Pros

Value for money, ease of use, payroll management, convenience in generating quarterly and annual tax reports

Cons

Frequency of changing passwords. I hope there is a change soon on how frequently we have to change passwords.

Switched from

[NannyPay](https://www.capterra.com/p/31890/NannyPay/)

My previous payroll software makes it hard to access and use as soon as the calendar year changes.

Review Source

DS

Danielle S.  
CFO  
Construction  
Used the software for: 2+ years

### "Awesome payroll company!"

September 23, 2025

5.0

Amazing experience. Patriot takes the hassle out of payroll and makes things easy and simple. I love that when I call there is always someone helpful And available to answer and questions!

Pros

What I like most about Patriot Payroll is the Value for the money, ease of use, customer support and short wait times.

Cons

I can’t say there truly is anything that I don’t like about Patriot Payroll. I have had nothing but positive experiences with them.

Review Source

TB

Tricia B.  
CEO Broker  
Commercial Real Estate  
Used the software for: 2+ years

### "Payroll Simplified"

February 27, 2026

5.0

In the past, I found payroll to be a source of stress. I was worried about missing dates or miscalculating taxes and having expensive fines as a result. Now I have confidence that it’s being taken care of correctly with minimal attention on my part.

Pros

I am a very small business owner and I have little knowledge about payroll and limited time to spend on it. My Accountant referred me to patriot payroll. I’ve been happily surprised about how user-friendly it is. I’ve only needed Tech Support a couple of times and I was able to talk with a real person who was very responsive. In terms of the cost it’s a great value for the service.

Cons

I think I’ve been using the payroll service for about four years now. I haven’t had any negative experience.

Review Source

LV

Lorelei V.  
President Owner  
Management Consulting  
Used the software for: 2+ years

### "Look forward to Payroll with Patriot"

March 9, 2026

5.0

Great knowledgeable staff to help answer all my questions. They are quick to respond to my questions.

Pros

It was easy to set up, and the Patriot team was helpful in answering my questions. I have used this system for 2.5 years, and it works perfectly every time.

Cons

I do not have anything that I like least about Patriot Payroll. I am a small company with only one employee.

Review Source

DH

Dee H.  
Accountant  
Construction  
Used the software for: 1-2 years

### "Love Patriot, room for improvement"

May 14, 2025

3.0

Questions and inquiries are answered quickly and efficiently. Pricing is very good.

Pros

Pricing is good, tax filings are accurate and timely. We like the timecard app and how supervisors can approve timecards for processing.

Cons

Reports are cumbersome, processing time of 4 days is too long unless you pay extra.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Patriot Payroll

The cost of operating and ease of use along with the timecard app.

Review Source

Response from Patriot Software

June 16, 2025

Hi Dee, thanks for your review. We wanted to make sure you knew that once you qualify for two day expedited direct deposit there is no additional fee. Fees are only associated with a bank wire or Instant payment for funding payroll.

DA

Deanna A.  
President  
Retail  
Used the software for: 2+ years

### "Best Payroll System! Highly Recommend"

April 17, 2025

5.0

I love it. It has saved me time and money and is easy to use. I use it to process payroll. file quarterly taxes, W-2's and 1099's. My employees love the portal so they can see what they are getting paid and get their tax documents immediatley after they are posted at the end of the year.

Pros

I love this payroll system. It saves me time and money. Customer service chat is very helpful with ansering my questions. I just sent a referral to another flooring company to use for their business.

Cons

When I have a change with an employee, I have to completly re due payroll. I would like if if I could add or change employees during processing payroll.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

It is Easier to use and it is less expensive

Review Source

AK

Angela K.  
Finance and HR Coordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "New Patriot User"

April 22, 2025

5.0

Great! Creating an account and getting everything uploaded was very user friendly. I was able to do it all online and only reach out if I had a question.

Pros

It was very easy to setup online. Very user friendly. Help articles are great! Quick and easy!

Cons

There is not a way for employees to time off. I understand this is in the works and look forward to when the testing rolls out.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Processing fees are much more affordable.

Review Source

rP

robert P.  
Managing Partner  
Food & Beverages  
Used the software for: Less than 6 months

### "Payroll Patriot"

March 9, 2026

5.0

My overall experience is has been great. Good customer service with out waiting hours to talk to someone to answer a question. We will see how smoothly quarterly reports are generated.

Pros

Value for the money for a small business like mine is fantastic! Customer service is a 10 out of 10. Ease of use is excellent

Cons

I have. Only been using it for 2 months but they boast payroll direct deposit will be made in 4 days door first 3 months. However my only employee has complained that it is not deposited in 4 days which at beginning of the month it creates angst as her rent is due and her landlord is not forgiving!

Review Source

GL

Garrett L.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Patriot Software - Easy to Use; Exceptional Customer Service"

December 2, 2025

5.0

Pros

The user interface is pretty straightforward and easy to digest. Where Patriot shines in my opinion is the customer service. Every single time I've called (and there have been plenty!) my call is answered within a minute or two and then my question/issued is resolved moments later. Just exceptional.

Cons

I am not a big fan of using the search feature to find self help articles. I honestly have better luck finding the steps I need by doing a google search, which will bring up the steps.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Payroll

Based on my research, it seemed that Patriot had all the same features, a built in HR option and was far more cost favorable.

Review Source

SG

Sree G.  
Adminisrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy of use and full service at lowest cost I come across"

February 27, 2026

5.0

Very satisfied. Spending less time on payroll management and happy about saving considerable costs while having all features needed

Pros

It was very easy to transfer payroll from another provider and the system is less complicated with most necessary features. Addition of multiple states and having full service for reasonably low cost without any hidden or recurring cost make me recommend this product. Customer support is quick and friendly too

Cons

Direct deposit feature is taking longer than other service providers which may need some early planning

Alternatives considered

[Rippling](https://www.capterra.com/p/172127/Rippling/)

Reason for choosing Patriot Payroll

Fixed cost without hidden and recurring costs, better full service

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Too complicated and high cost and hidden expenses

Review Source

LH

Lisa H.  
Administrative assistant  
Consumer Services  
Used the software for: 2+ years

### "Outstanding Payroll Experts!"

March 11, 2025

5.0

Outstanding! The are so patient when I contact them and if I don't understand something, they walk me through things so that I have a better understanding!

Pros

It is ALWAYS so easy to reach a payroll expert when I either call or do the chat

Cons

I honestly can't think of a thing. I have had to use the chat numerous times over the course of a several year span since we started with Patriot and have NEVER had a bad experience!

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Payroll

It was more cost effective, especially for a small business owner

Review Source

BH

Betty H.  
Administrator  
Government Relations  
Used the software for: 1-2 years

### "My Patriot Payroll experience"

May 16, 2025

4.0

For the most part it has been very good, and easy to learn.

Pros

Ease of use is what I like most about Patriot Payroll, and it was very easy to learn.

Cons

The least thing I like is if you find a mistake right away, you still have to cancel your entire payroll and rerun with new charges.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Payroll

We chose Patriot payroll for the price and ease of use.

Review Source

CW

Christian W.  
CEO  
Computer Networking  
Used the software for: 2+ years

### "We Have Been a Patriot User for 7 years"

June 10, 2025

5.0

Very easy to use, easy to set up. Excellent support via chat and phone. Tax filings are done for us.

Pros

It is very simple to use Patriot Payroll. We have compared it with other services and have stayed with Patriot for 7 years.

Cons

There isn't anything that is lacking as far as we are concerned. There have been one or two issues that were quickly fixed.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

Ease of use, simplicity, excellent support

Review Source

DE

Duane E.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Patriot payroll the American way of pain employees"

May 14, 2025

5.0

I’ve called into customer service to receive some information on getting things set up properly. They were patient with me and resolve the issue before I got off the phone.

Pros

I appreciated how easy Patriot Payroll was to use. The dashboard was clear, and the customer support team was always helpful and responsive. I also liked how affordable it was compared to other options, which made it great for a small business

Cons

The one downside I experienced was the limited customization for certain payroll reports. It would be helpful to have more flexibility with report formats and data exports to better fit my specific accounting needs.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Competitor Price Tracker](https://www.capterra.com/p/185725/Price-tracker/)

Reason for choosing Patriot Payroll

Trying to get away from QuickBooks due to pricing

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Into it products are becoming not affordable for small businesses like myself

Review Source

CT

Caroline T.  
CEO  
Accounting  
Used the software for: 1-2 years

### "Easy payroll software to use with great support."

April 22, 2025

5.0

The website is set up clearly and I am able to find everything that I need. If I needed help they would answer clearly.

Pros

The customer service is great every time I talked to them. They would always answer my questions with clarity.

Cons

A few times I did not know the correct way to do something and there was not clear directions in what I needed to do. My example is that I didn't know that I need to file federal taxes twice a month but I didn't even know that was a thing. I got a letter from the IRS for doing it wrong.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

It is cheaper than the other ones and it offered great customer service.

Review Source

HA

Heidi A.  
Owner and Business Manager  
Mental Health Care  
Used the software for: 2+ years

### "Great value with excellent customer service "

January 30, 2025

5.0

I love that customer service is here in the US and the vast majority who answer the phone are 1st language English speakers.

Pros

The pricing is very affordable and customer service is great!

Cons

They cannot offer tax advice—understandably so-which means you have to navigate employers law on your own or consult a CPA, but the cost savings for our tiny practice are worth it! There system is full of free how-to articles and “flags” that help you avoid potential problems with federal and state taxes.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

The pricing was 5-6 times as Patriot software.

Review Source

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