# Page 6 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Patriot Payroll the right Direct Deposit Payroll solution for you? Explore 3625 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3625)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 126-150 of 3625 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Kristine C.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Best Move Ever! "

February 17, 2025

5.0

The times I have called on the phone have been very helpful and answered quickly.

Pros

The PRICE!! We were paying way more with Quicken. Also, I love that the time management goes directly to the payroll.

Cons

The only "con" which really isn't one is learning to find the reports I have been used to with Quicken. I have to say the Patriot reports are easier to read!

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

The price! We really are struggling as a private school and this cost change will help us so much!

Review Source

SA

Sabrina A.  
Clinical Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great service"

February 27, 2026

5.0

Overall, my experience has been great, especially in comparison to the previous payroll system I used.

Pros

Patriot Payroll is very easy to use and user friendly. I also love the customer service and prompt responses to questions.

Cons

It would be great if PTO was automatically applied in the payroll period that the approval was set for. I don’t like remembering to manually enter it for the given pay period.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

The company was Frankcrum, but was not an option. Horrible platform and payroll was time consuming.

Review Source

FC

Faye C.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Easy to Use Payroll"

May 12, 2025

5.0

Set up three of my accounts on Patriot Payroll. Great customer support. My three accounts were very happy to have me make the switch from Intuit.

Pros

Easy to use and set up. The interface is easy to find what you need to do. Customer Support easy to talk to or email

Cons

Finding the reports that worked best for me. Still playing with the best reports to post entries into QuickBooks

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Cost was best with Patriot. My accounts are small non-profits

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Cost too much to stay with QuickBooks and no support

Review Source

MW

Maria W.  
mgr  
Medical Practice  
Used the software for: Less than 6 months

### "Fast and easy to use"

April 25, 2025

5.0

Great support staff. Very helpful setting up my account.

Pros

Easy to access and process. Support is readily available and very helpful .

Cons

Does not automatically track vacation and sick for me, I need to enter each payroll

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

cost - we should not have to to write a minimum of characters.

Review Source

RS

Ron S.  
CFO  
Real Estate  
Used the software for: Less than 6 months

### "Great experience with Patriot Payroll"

June 19, 2025

5.0

Great. Customer service has been super helpful any time I have called in. It's refreshing to speak to someone who is knowledgeable and is easy to understand!

Pros

The cost to run payroll is what drew me to try Patriot Payroll. I have been very pleased with the quality of the customer service, that has been a great benefit with Patriot!

Cons

Some automated functions I've had with other companies aren't available yet but that hasn't been too big of a deal.

Review Source

SM

Shana M.  
President  
Defense & Space  
Used the software for: 6-12 months

### "Everything you need, nothing you don't"

February 19, 2025

5.0

My experience with Patriot has been overall a very good one. I appreciate the support that I can get through the chat or email options. The helpful explanations in set up are excellent. The reporting functions are robust and quick. There is a learning-curve as you learn your way around, but overall it is an excellent, user-friendly product that saves time every month and at Tax time!

Pros

Everything you need, nothing you don't Patriot Payroll is easy to use, even for a novice, and takes the guess work out of quarterly tax filings.

Cons

I have no substantial complaints. I would like for the system to integrate to more third parties (My Simple IRA, Health benefits etc) but for the price, Patriot has been more than adequate and well worth it!

Alternatives considered

[Unanet ERP GovCon](https://www.capterra.com/p/96209/Unanet/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Patriot Payroll

Pricing and recommendations from a friend

Review Source

AL

AMANDA L.  
MANAGER  
Insurance  
Used the software for: 2+ years

### "OFFICE ADMIN"

November 10, 2025

5.0

WE'RE VERY HAPPY WITH THE SERVICES AND WILL CONTINUE TO USE PATRIOT PAYROLL IN THE FUTURE. I ALSO APPRECIATE THE LEVEL OF PROTECTION WITH THE 2 STEP VERIFICATION.

Pros

THE PORTAL IS VERY EASY TO NAVIGATE. THE STAFF IS HELPFUL AND ALWAYS RESPONDS TO EMAILS IN A TIMELY MANNER.

Cons

THERE ARE NO CONS WITH USING PATRIOT AT THIS TIME. WE ONLY HAVE GOOD THINGS TO SAY ABOUT THE LEVEL OF SERVICE RECEIVED.

Review Source

CN

Cheryl N.  
Operational Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Review of payroll system"

March 26, 2026

5.0

Great value for my money, makes my job a little easier without having to worry about processing payroll among other things.

Pros

Support, ease to use, someone is always around to help answer questions, payroll management. The overall quality is great

Cons

bug and issues, but most of the issues are resolved very quickly through a ticket and taken care of in less than 24 hours.

Review Source

JI

Joy I.  
Administrative Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Patriot Payroll Software Review"

March 28, 2025

5.0

Overall, it has been easy to use. It gives me the reports I need to file with the various government entities that are required.

Pros

It is easy to use once it is set up the first time. It is more affordable than QuickBooks Payroll.

Cons

I did not know it would automatically transfer the paychecks to Patriot Accounting. I wanted to do a manual transfer from the bank account.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

It was too expensive. We are a small organization and felt it did not give us the value for the price.

Review Source

LS

Lorraine S.  
Administrative Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Wishing we chose Patriot Payroll Services first!"

March 28, 2026

5.0

It was a great experience. We did not choose Patriot ourselves -- we were with another vendor who partnered with Patriot without us knowing until the partnership was already established. However, we were happy with the service we received from Patriot... much better than the vendor we started with!

Pros

User friendly software that was easy to navigate through, with prompts that direct you to the next command, easy to follow, and knowing that we could reach out to the support staff if we ran into a problem!

Cons

We would have liked having a designated representative for our account so that we can direct our questions or concerns to the same person rather than speaking to the first available representative

Review Source

JC

Jennifer C.  
Director  
Libraries  
Used the software for: 6-12 months

### "I've really liked it"

November 4, 2025

5.0

We've been using it for a year now and I've really liked it. I have recommended it to other businesses similar to ours.

Pros

Easy to use and help line staff are wonderful. It cost a fraction of what QB cost with more service.

Cons

Setting it up the first time because it was different that what I was used to. But the help line folks were very helpful

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I hated it and it was so expensive for the little it did

Review Source

BR

Bethany R.  
CEO  
Accounting  
Used the software for: 6-12 months

### "So fast and easy!"

December 17, 2024

5.0

Pros

I love how simple it is, and that it makes it easy to make sure my taxes are paid on time without hurting my business

Cons

I don't think I have any complaints about patriot payroll.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

Gusto doesn't require a lot of the payroll tax forms that patriot does.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was not filing or paying the taxes automatically.

Review Source

JD

Julie D.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Patriot Payroll is easy to use."

April 25, 2025

5.0

Using Patriot Payroll works well for our small business - and at a reasonable fee.

Pros

Their customer service and help pages are awesome! Each payroll has been processed accurately and on time.

Cons

Some employees are frustrated trying to log in to the website or app via their cell phones to punch in and out each day. The 'remember me' type feature for logging in doesn't seem to work the same for everyone.

Review Source

SD

Sara D.  
President  
Education Management  
Used the software for: 2+ years

### "Excellent service and value!"

February 19, 2025

5.0

Very positive! All my experiences with support and the app itself have been smooth and pleasant.

Pros

It’s so easy to use and the customer support is responsive and helpful!

Cons

Nothing! The pricing is affordable and reasonable too!

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

My husband said patriot was better in all ways and cost less

Review Source

PG

Pam G.  
Executive Director  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New user likes the ease of Patriot Payroll"

December 9, 2025

4.0

I have only been using Patriot for a few months, but very impressed with the ease of using it and navigating around the site.

Pros

It is very easy to use. I can usually do our (small staff) payroll in a few minutes. I inherited this system when I started the job a few months ago. I wanted to track PTO, and it was easy to figure out.

Cons

It is easy to miss the final submit button. I once missed that early on and didn't realize I hadn't submitted the payroll until the next week.

Review Source

SG

Sharon G.  
Office Manager  
Financial Services  
Used the software for: Less than 6 months

### "Amazing Payroll System"

February 27, 2026

5.0

In today's day and age anytime you can call for help and understanding on a product and receive assistance each and every time without feeling you are bothering someone on the other end is RARE. Bonus for being able to understand everyone that assists you. Double bonus for never being transferred to someone else to answer your questions and being guided through your system. I've processed four payrolls with one of our companies and one with the other. Never have regretted my decision to us Patriot!

Pros

Ease of processing payroll and extremely polite, knowledgeable personnel that help EVERYTIME I call.

Cons

Nothing - I do not have one complaint - Every call is met with professionalism and utmost courtesy

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Future downsized considerably and I was looking for a full service payroll system that processed the tax filings.

Review Source

VH

Veronica H.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "CEO / Owner"

February 14, 2025

5.0

10/10. Unlike other platforms I have used in the past. I find this to be easy and stress free.

Pros

It is easy and there is always someone on call that can help.

Cons

Nothing, I am new to the software, and I find it to be user friendly.

Alternatives considered

[When I Work](https://www.capterra.com/p/121248/When-I-Work/)

Reason for choosing Patriot Payroll

Because of the cost and the friendly customer service

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost and not being able to contact someone when needing help.

Review Source

SB

Suraj B.  
Founder  
Management Consulting  
Used the software for: 6-12 months

### "Great service if you are going to stay committed"

August 26, 2025

4.0

Good service for startups and midsized companies. Not great for a one time use at the end of the year.

Pros

The ability to add an employee , no matter the age is what brought me to use the service for the first time. The support was what kept me from leaving.

Cons

When I did consider pausing the service, it was not possible. Small businesses need this during slow business times.

Reason for choosing Patriot Payroll

No age restriction for employees. This was not available on most other platforms I found.

Review Source

RM

Robert M.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Made My Life Easier"

February 25, 2025

5.0

Excellent customer service, fair pricing, easy to use, saves a lot of time & money.

Pros

Ease of use - it's fairly intuitive and there are plenty of features to help you mange your payroll function.

Cons

Trying to set up the text fields for our preprinted paychecks was a little challenging. Customer Support was able to walk me through it.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Reason for choosing Patriot Payroll

I had heard several good reviews about Patriot.

Review Source

MS

Michelle S.  
Bookkeeper  
Restaurants  
Used the software for: 2+ years

### "Patriot is Affordable Convenience"

November 8, 2024

5.0

Extremely happy with the service they provide for the monthly fees. Nice to have a service that won't crush you in fees.

Pros

I like the user-friendliness of this product. You do not have to have much payroll experience to be able to use this product. If there is something you can not figure out, the customer service rep will help quickly and efficiently. It is definitely a good value for the amount they charge. I would recommend to anyone looking for a company that won't break the bank.

Cons

There are some functions that are not available with this software, which can be done with other companies. Sometimes that is agitating knowing something can be done if we were with another company. But I guess there will be some things missing at such an affordable monthly price point. You have to weigh your options. Also, since they service every state, sometimes I question their advice for my state - specifically. So, a little extra research may need to be done on your part. But like I said, it is still a great value.

Review Source

FM

Falynn M.  
OWNER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product better then the big brans"

January 8, 2025

5.0

I have been with the company for 5 years

Pros

The software is user-friendly and the customer service is really responsive. They are rolling out great new product a

Cons

I wish they had an app to manage payroll

Review Source

DF

Dan F.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Wonderful payroll service"

April 25, 2025

5.0

The service works well and seems to be reasonably priced. The website is laid out well and easy to find what I am looking for.

Pros

We have used the system for around 5 years and find it easy to understand and use. I also like that I can reach the support staff in a reasonable time and get quality answers to my questions.

Cons

Only complaint would be the cost. We have 1-3 employees and the monthly cost of $41 seems high. But I did compare with others, and it is about the going rate for this service.

Review Source

MH

Maureen H.  
Payroll Agent  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Better for small business"

May 14, 2025

5.0

The people I spoke to at Patriot when considering switching to their software and those I spoke to when I needed help were very personable and easy to understand.

Pros

Patriot Payroll is very easy to use and the support staff answers the phone and your questions promptly. Unlike the "big company" software, Patriot software eliminates the unnecessary random features that are allegedly included in the price but are never used by a small businesses.

Cons

So far, I am struggling finding anything.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Way too expensive for what I used of the software

Review Source

JV

Joan V.  
Owner - President  
Food & Beverages  
Used the software for: Less than 6 months

### "I am very happy with Patriot Software Payroll."

May 22, 2025

5.0

Overall I am happy with Patriot Payroll and will continue to use it as long as they continue to offer the great service at an affordable price.

Pros

It was easy to set up and easy to use and very affordable. I was able to set it all up quickly and start running payroll pretty fast.

Cons

So far I have nothing to say bad about it. I had to contact the customer service a few times and they were very helpful.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

They were way too expensive and had bad reviews.

Switched from

[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

I guess once you end their services, you cannot get them back. I am glad we found Patriot Software!

Review Source

MW

Mike W.  
Treasurer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Almost Perfect, but..."

April 19, 2025

4.0

Customer service is great and the software is also great, except for having to log in each week and approve direct deposit payroll.

Pros

Ease of use once viewing the videos and addressing some learning curves with customer service.

Cons

I signed up thinking that your top tier payroll service would auto debit regular same pay payroll by setting up the pay schedules. I learned that this feature is not yet available after switching to you guys, and I have to remember to physically log in and "approve payroll" 4-5 days in advance, so it reaches my employees bank on their pay date. This is the only negative I have experienced, but an IMPORTANT one. I can set it and forget it with my banks online direct deposit, and only log in to make changes when needed

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Price of Quick books Payroll constantly increasing

Review Source

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