# Page 8 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Patriot Payroll the right Direct Deposit Payroll solution for you? Explore 3625 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3625)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 176-200 of 3625 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Ross H.  
Office Manager  
Consumer Services  
Used the software for: 2+ years

### "Excellent Company"

December 17, 2024

5.0

Excellent overall. Would definitely recommend.

Pros

Very easy to use. When issues have arisen they have been dealt with very quickly and the customer support staff have all been pleasant to speak with.

Cons

The QuickBooks integration could be better

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Cost reasons, this was a cheaper product.

Review Source

WC

Wendi C.  
Owner, CEO  
Accounting  
Used the software for: 2+ years

### "Love Patriot!"

October 30, 2024

5.0

It has been a very positive experience and I would not hesitate to recommend Partiot.

Pros

I find it easy to use and every time I’ve had to contact support they’ve been excellent and easily guided me through any issue.

Cons

I wish it sent reminders to run Payroll like Gusto does. I also wish 1099s for contractors were an included feature like Gusto.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

Patriot offered a better price than Gusto.

Review Source

CI

Crystal I.  
Executive Assistant  
Construction  
Used the software for: 2+ years

### "Love Patriot Software!"

April 22, 2025

5.0

I have been using Patriot Software for over 8 years and I love it! It makes payroll so much easier for our business. Also, excellent customer service!

Pros

Ease of payroll and tax filings and payments are all taken care of by Patriot Software!

Cons

Would like a way to track employee vacation accruals

Review Source

KC

Kaitlin C.  
Ceo  
Consumer Services  
Used the software for: 1-2 years

### "It's got it all"

October 30, 2024

5.0

Pros

Patriot payroll has been my the best it offers everything needed. To efficiently run payroll on a budget

Cons

It just doesn't have the integrations like it's competition

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I could not keep up with the rate hikes.

Review Source

MM

Michelle M.  
Owner, Therapist  
Hospital & Health Care  
Used the software for: I used a free trial

### "Easy to use and budget friendly!"

May 9, 2025

5.0

So far, it's been a great experience! I am happy I switched from a more expensive platform.

Pros

It was very easy to set up, and it was an easy transition from the other platform I was using.

Cons

I love it and I don't have any cons. Everything has been effortless to navigate.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Patriot was less expensive for my small business.

Review Source

TA

Theresa A.  
president  
Insurance  
Used the software for: 2+ years

### "President's satisfied with their service"

January 25, 2025

5.0

Very easy to navigate. would recommend to others.

Pros

Patriot took a huge burden in filing payroll taxes for me.

Cons

None that I can think of at this time and don't foresee anything changing.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Payroll

ease of use, customer service is excellent and very reasonable

Review Source

MT

Miranda T.  
Accounting  
Construction  
Used the software for: 6-12 months

### "Patriot Payroll"

March 20, 2025

4.0

Good. Customer service and tech support are friendly, helpful.

Pros

User friendly. Easy to use. Customer service and tech support respond timely.

Cons

Tax exempt, and the deductible is not clear enough to set up.

Review Source

SL

Savannah L.  
Midwife  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Affordable payroll with top-tier customer support"

March 31, 2026

5.0

The idea of payroll is daunting to me, but using Patriot makes me confident I can manage this myself!

Pros

Very affordable platform with a simple, minimalist interface that makes setup feel doable. Customer support was incredibly helpful and patient, walking me through questions.

Cons

This is my first experience with payroll, so I learning that lingo plus learning to navigate the site is ongoing, but I expect it will be easy once I find my way.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

It has the best value for services provided

Review Source

IH

Isaac H.  
Operations Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "5 out of 5 "

February 3, 2025

5.0

Pros

The ability to reach support with a simple phone call.

Cons

Don't really have any Cons, we only use them for Payroll but nothing to critique there .

Review Source

RS

Robert S.  
Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Great Payroll Platform with Awesome US Based Support"

February 14, 2025

5.0

Excellent for payroll. Super easy and contains everything you need. We contacted support via chat and they were extremely helpful and efficient. The price is good as well. No issues so far.

Pros

Extremely easy to use for our monthly payroll.

Cons

We haven't had any issues but we wish they had a mobile app for ease of use.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

We chose Patriot because of pricing, features, and reviews.

Review Source

LN

Lisa N.  
Finance and Compliance Officer  
Construction  
Used the software for: 2+ years

### "Excellent software!!"

September 30, 2024

5.0

Our company has used Patriot payroll for the last five years and love it!! We are adding the accounting services very soon. Their stuff is knowledgeable and always friendly. Patriot has made the process of setting up, reporting, and managing payroll super simple. Don’t look anywhere else for a solution.

Pros

Simple interface, easy to use, and knowledgeable personnel when calling to get help.

Cons

Cannot schedule a recurring payroll or multiple weeks at a time.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

Features, customer service, functionality, price

Review Source

EL

Elizabeth L.  
Owner  
Retail  
Used the software for: 2+ years

### "Patriot taxes is perfect for small businesses"

October 27, 2024

4.0

I have used it since 2021 for my small business. You can schedule employees, keep track payroll and get ready for tax seasons with no fuss or stress.

Pros

It is easy to use and it has a clean design.

Cons

Setting up the direct deposit was difficult as there was a glitch that kept running me in circles, but that was back in 2021when I set it up so it probably has been fixed.

Review Source

SH

Sandie H.  
Owner Realtor  
Real Estate  
Used the software for: 1-2 years

### "YOU'LL LOVE IT"

December 5, 2024

5.0

After a short learning curve, it is a valuable tool with helpful staff when I am stuck or have a question.

Pros

It's very easy to submit hours, deductions, benefits, etc. I love all the reports I can obtain.

Cons

I was confused at first that Payroll and Accounting were under the same umbrella but two different services you purchase; I had only purchase payroll at first and about a year later added accounting services. Navigating the sidebars and menu bar should be easier.

Switched from

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

SurePayroll got increasingly more expensive to use, and customer service was not good.

Review Source

BM

Brandon M.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Highly Recommend Patriot Software"

March 11, 2025

5.0

Great experience and no issues. Thank you!!

Pros

Ease of use and interface for Patriot Software.

Cons

No complaints so far. Patriot is so easy to use.

Review Source

KS

Kris S.  
Secretary Bookkeeper  
Religious Institutions  
Used the software for: 1-2 years

### "Very Satisfied"

September 5, 2024

5.0

Overall, it has been very good to use. The customer service is very good. There are times when I've been on a chat with them for over an hour and they work until we have the issue resolved.

Pros

I love the fact that with the full version, they file all the taxes for you and file tax returns as well.

Cons

I wish they wouldn't charge extra for employees

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Desktop Payroll was extremely expensive

Review Source

RS

Rachel S.  
Owner  
Accounting  
Used the software for: 2+ years

### "Best Payroll System Available"

July 29, 2024

5.0

Top notch, very reliable payroll system, excellent support team!

Pros

Patriot Payroll has made it easy to grow the payroll side of my business. Patriot Support has a tremendous team that is very responsive whenever I or one of my clients calls or uses chat. IF I experience any issues, its usually because I or one of my clients have done something incorrect. Patriot Payroll is very, very reliable and a great and cost-effective system for my & my clients.

Cons

Nothing comes to mind, I love Patriot Payroll!

Reason for choosing Patriot Payroll

Pricing, support, reliability

Review Source

JP

Jennifer P.  
Bookkeeper  
Construction  
Used the software for: 2+ years

### "5 star review"

September 3, 2024

5.0

5 star experience and I have used their payroll services for over 4 years now.

Pros

Customer service is fantastic, I have called and spoken to a representative and also did the online chat. Both of my experiences were great and solved my issues.

Cons

There is nothing that I would change at this current time.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Price was the main reason I switched providers.

Review Source

CN

Chris N.  
NA  
Real Estate  
Used the software for: 6-12 months

### "Great and Reliable"

December 18, 2024

5.0

Fantastic, never had any issues. Have been using over 6 months.

Pros

reliable and easy to use, never had any issues

Cons

sometimes a little difficult to find what I am looking for

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

cost cost cost cost cost cost cost cost cost cost

Review Source

JM

Jenai M.  
Executive Director  
Higher Education  
Used the software for: Less than 6 months

### "Responsive And Knowledgeable "

August 21, 2025

4.0

Great job!I looked at other systems and yours was simple and also had great reviews. The user interface is easy and not complicated.

Pros

Ease of use. You provided a lot of guidance while onboarding which helped a lot. Your team is very responsive.

Cons

I have to use a separate card for monthly charges. Just one more thing I have to track. I almost considered changing

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Patriot Payroll

Better ratings. Customers had too many glitches

Review Source

PD

Paul D.  
GM  
Oil & Energy  
Used the software for: 2+ years

### "Miller Oil Review"

January 15, 2025

5.0

I spend very little time running payroll and whenever I have needed help with anything related to payroll I have been able to call Patriot and get through to someone live with very little wait.

Pros

I like the ease of set up, employees have access to payroll portal and payroll process is quick and easy.

Cons

I can't think of anything I dislike about the service that Patriot provides.

Review Source

MB

Mavis B.  
Vice-President  
Real Estate  
Used the software for: Less than 6 months

### "Glad I switched to Patriot"

May 9, 2025

5.0

Support is fantastic and software is easy to use.

Pros

I like the fact that Patriot submits payroll taxes for me.

Cons

Have not found anything I didn't like yet.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks was too expensive and Patriot was less.

Review Source

DD

Damian D.  
Senior accountant  
Accounting  
Used the software for: 2+ years

### "Great payroll software"

December 21, 2024

5.0

Great experience definitely recommend it to anyone

Pros

Very easy to use and love the name very patriotic

Cons

Nothing I can think of honestly it seems like solid software

Review Source

LM

Linda M.  
Manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "Best out of three companies"

September 6, 2024

5.0

Customer service is great! I’ve used three companies … left Patriot for a cheaper price and learned the hard way that you get what you pay for and came back to Patriot. The other company (1st out of 3) had horrible customer service.

Pros

Ease of use. They reply promptly with any questions and work to make sure I understand resolution

Cons

Some interactive details could be tweaked but I’ve seen many improvements already.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reason for choosing Patriot Payroll

I started with quickbooks and had several extremely rude encounters with their employees and mistakes they made.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

They made co start errors. It was a nightmare.

Review Source

AC

Abby C.  
Secretary-Treasurer  
Wholesale  
Used the software for: 1-2 years

### "Patriot Payroll "

January 15, 2025

5.0

It was a very easy transition a few years ago and has worked seamlessly since then

Pros

Easy to work with the software and tem support

Cons

I have no negative response to using this payroll system

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

The cost to use the payroll program for a very small business was Too Expensive

Review Source

AI

Anthony I.  
Owner, Physical Therapist  
Medical Practice  
Used the software for: 6-12 months

### "Great payroll service! "

February 24, 2025

5.0

Patriot has made it very easy to keep up with payroll and keep track of tax payments.

Pros

They make it very easy to run payroll for my employees.

Cons

I can not think of anything that I do not like.

Review Source

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