# Page 9 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Patriot Payroll the right Direct Deposit Payroll solution for you? Explore 3625 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3625)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 201-225 of 3625 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DG

Dan G.  
President  
Defense & Space  
Used the software for: Less than 6 months

### "Great stuff"

March 17, 2025

5.0

I have only run 2 payrolls, but it is so much faster than my previous vendor. I ran the last one from my phone sitting outside, pretty cool.

Pros

Ease of use and fast are the key points with this system. I can log in from anywhere and in under 5 minutes my payroll is entered, processed and on the way.

Cons

It would be nice to get confirmation that the Employees received their Direct Deposits

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Cost was out of hand with Intuit and exceeded value returned.

Review Source

JD

Jennifer D.  
Office Manager  
Mental Health Care  
Used the software for: 2+ years

### "Great Payroll"

January 15, 2025

5.0

Moving to Patriot was great for our company.

Pros

Great Customer Service! Easy to set up new employees.

Cons

We have been happy with all parts of Patriot

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The cost of Patriot was much more affordable

Review Source

CP

Charles P.  
Owner  
Construction  
Used the software for: 1-2 years

### "Switch now to Patriots"

September 3, 2024

5.0

My overall experience has been that Patriots is an easy system to learn and questions can be answered in a timely manner.

Pros

I enjoy that it is user friendly and easy to add a new employee.

Cons

I wish that it had GPS tracking on employees for their location when clocking in.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

This was a less expensive option and taxes were still handled quarterly.

Review Source

MW

MARK W.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Doing payroll the right way!"

August 29, 2024

5.0

Always an excellent experience. When they do mess up, they take ownership and fix it. So much better than the faceless interface to QuickBooks/Intuit.

Pros

They handle all submissions at the federal and state levels. No filing of anything from me!

Cons

Finding the right report to generate, based on their brief two word name, is often challenging. Is it a report? A tax filing? And how to set it up? For example, our yearly workers comp insurance audit requires squaring with quarterly submissions across two years. Generating the right report is tricky!

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QB is twice the price and half the features...

Review Source

JM

Jameka M.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great for beginners"

May 14, 2025

5.0

This was my first time using a payroll system. I felt nervous because I didn't know what to expect. I would describe my overall experience as quite good.

Pros

What I liked most about the payroll system was Easy and simple to get started. This system is great for beginners.

Cons

There was nothing I didn't like about the payroll system. This system is easy and simple to navigate.

Review Source

VM

Vinee M.  
Planner  
Financial Services  
Used the software for: I used a free trial

### "Patriot Payroll...a great place to be!"

March 24, 2026

5.0

It was very easy to sign up and set up payroll. There were a few times I had questions and the service team was able to answer them quickly and efficiently.

Pros

Very easy to set up! It was a relief to not have to jump through hoops and unecessary steps to get things set up.

Cons

No complaints at all. I wish I would have found out about Patriot sooner and plan on telling my fellow business owners about the service.

Review Source

JG

Julie G.  
President and CEO  
Ranching  
Used the software for: 1-2 years

### "Quick, Easy, Reliable"

September 3, 2024

5.0

smooth, quick,

Pros

ease of use and customer support

Cons

not much. terminating employee was challenging and took 3 calls to c/s

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

price, ease of use

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

frustrated about late tax filings, poor customer support, complicated system

Review Source

CS

Cynthia S.  
Finance Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Excellent Customer Support"

August 29, 2024

5.0

Excellent. I've talked to customer support several times and they have been just that supportive and helpful and clear and concise in their statements. The ease in talking with knowledgeable support staff is worth the move from Quickbooks alone!

Pros

Reports are clearer and more professional in appearance than Paychex

Cons

No clear deadlines for my payroll schedule. I would love to see a "due date" for completing the payroll on my Dashboard, as well as a "payroll accepted" on my dashboard. I'm never completely sure that everything has been done correctly

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Didn't like Paychex reports or their pricing. Felt like they offered one price and then switched to higher prices once you were ready to sign.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks prices continued to rise and quickly outpaced what we were willing to pay for the service.

Review Source

IS

Ishwinder S.  
Fire brigade  
Government Administration  
Used the software for: Less than 6 months

### "Patriot payroll software is good application for daily use ..."

November 13, 2024

5.0

Overall experience with patriot payroll software good ..

Pros

I like In the parltiot payroll software account files and records.

Cons

At least I like the patirot payroll software employee salary record manage..

Review Source

TF

Timothy F.  
President  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Fantastic Payroll Service"

October 4, 2024

5.0

Since moving from another software program (QB), my payroll headaches are a thing of the past. While setup was a little daunting for me (a non accountant type) this service has more than paid for itself.

Pros

No more worries about withholding taxes or filing the forms with state and federal agencies. Direct deposit is a must as well.

Cons

Could have an option for recurring monthly employee reimbursements e.g. cell phone, insurance etc

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

They went to subscription based fees and priced themselves out of my budget.

Review Source

BP

Barry P.  
practice owner  
Medical Practice  
Used the software for: Less than 6 months

### "Patriot Software payroll processing does everything I need at a reasonable price"

August 29, 2024

5.0

See first answer above: it describes my introduction to Patriot Payroll and my experience using it.

Pros

I have 1 part-time employee and process 2 payrolls/month. The payroll processing fees charged by my previous company had increased by a factor of 3 after my first year with them, so I began to look for alternatives. Patriot Software has chat support online M-F and I began asking questions about their services. I was immediately impressed with the quality of their support: all questions (and I asked a lot) were answered immediately, courteously, and correctly. So, I decided to start working with Patriot. The cost of payroll processing was about 25% of my previous service and the service itself is excellent. Setup takes some time and effort, but, again, any time I had a question it was immediately answered.

Cons

I can't think of anything. I have been working with them for 2 months and I seriously have nothing but praise for their whole payroll operation.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

4x increase in costs of payroll processing

Review Source

CC

Charles C.  
OWNER  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent company and software"

January 25, 2025

5.0

Excellent performance. Excellent intuitive experience. Great customer service

Pros

Very easy to understand Appropriate customer service response time

Cons

No ability yet to have employees request time off PTO. Also I would like to see ability download/upload staff calendar when they are off

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

poor customer service, many mistakes, non-intuitive interface

Review Source

PO

Patty O.  
Owner  
Construction  
Used the software for: 2+ years

### "Great payroll software!!"

October 3, 2024

5.0

I have been using Patriot for payroll for several years for my small businesses. It is very easy to learn and use! Customer service is excellent!

Pros

very easy to learn and use. also love that I can also pay contractors using direct deposit.

Cons

would like to be able to customize reports more

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks was too expensive for the product they produced

Review Source

AV

ARMAND V.  
Manager  
Design  
Used the software for: 1-2 years

### "Patriot Payroll Review"

November 7, 2024

5.0

Great and very easy to use. Easy to get hold of customer service every time I have a question.

Pros

Easy to learn and use. You can just simply log in and easy to navigate.

Cons

The bad experience with Silicon Valley Bank where our payroll was held up for a few days.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Payroll

Due to reviews, I heard on ads and researching online including radio ads.

Review Source

MS

Margaret S.  
President  
Real Estate  
Used the software for: 2+ years

### "Easy Software Program"

July 29, 2024

5.0

Overall, Patriot is a great, easy to use, accurate payroll software system and we have been very pleased.

Pros

Patriot Payroll is easy to use and I manage only salaried employees without overtime and we pay semi monthly for an employee and monthly for another. I set both employees up once a month and everything else is taken care of.

Cons

I would like a reminder to set up payroll. I have missed setting up a payroll once by accident. Some type of reminder system would be helpful.

Switched from

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)

We were still processing our own tax forms with Yardi and we decided to try Patriot Software and it proved to be a very good decision for us.

Review Source

LN

Lauren N.  
Director  
Education Management  
Used the software for: Less than 6 months

### "Thankful for Patriot"

October 4, 2024

5.0

As a start-up nonprofit, Patriot was a cost effective and easy to use payroll system. We have been very happy with the customer support and have been thankful we made the choice to use Patriot over the other major competitors in the industry. The money we are saving can be used to further our mission.

Pros

I like the affordability and customer support the most about about Patriot

Cons

I like least the manual onboarding of employees and the fact that no email to employees that payroll has been run.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing Patriot Payroll

I chose patriot because of the cost. The salesmen were great from the other companies where Patriot didn't do much to sell me the product.

Review Source

SV

Skip V.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Family owned and operated small business"

September 4, 2024

5.0

Excellent design and phone support has been superb.

Pros

Easy to learn and easy to use. Phone support is great.

Cons

Scrolling to complete each employee entry, but that's because we created too many columns.

Switched from

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Cost and functionality and ease of use

Review Source

KS

Kiran S.  
AGENT BROKER  
Insurance  
Used the software for: Less than 6 months

### "Best payroll service"

October 1, 2024

5.0

My overall experience is very good. I was searching on google for a payroll service provider with reasonable fees for a small office like mine. So far this service is very affordable and quick.

Pros

Patriot Payroll Service is the easiest software I've ever used to process the payrolls. I'm an Insurance Agent with only 2 payrolls, the payroll processing fees are very reasonable, I've one less thing to worry about filing my payroll taxes with state and Fed. It's all done by this service.

Cons

So far I have not encounterd any problems with this service.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

The fees were too steep for just two payrolls.

Review Source

KK

Kevin K.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Patriot software review"

September 27, 2024

5.0

Very good and very pleased with the product

Pros

Easy to use, reasonably priced, good support

Cons

Finding seldom used features that I use once a year

Review Source

MP

Mark P.  
Founder and CEO  
Accounting  
Used the software for: 2+ years

### "Great customer service. Great companies start with great employees"

September 26, 2024

5.0

Great. Couldn't be better. They help me figure tings out every single time

Pros

Great customer service. Great companies start with great employees and leaders that want to empower their employees to become great.

Cons

Nothing. OK, well, sometimes, as a business, I need help but companies in general don't help the way that I need help. I'd love Patriot to be a financial sponsor, anywhere from $50, $75, $500, or even in 2025, $750, or maybe you can give $25,000 or more to help PFF help non profits, maybe in Ohio.

Review Source

JH

Jennifer H.  
Owner  
Medical Devices  
Used the software for: Less than 6 months

### "Small Business Owner"

February 19, 2025

5.0

Overall, it’s been a great experience, and I’m so glad I decided to take it on myself!.

Pros

The support has been fantastic! Whenever I have a question, they patiently walk me through it step by step.

Cons

I’ve always outsourced payroll, but when I discovered Patriot and realized my provider was already using their service, I decided to take it over myself. There was a small learning curve in navigating the site and ensuring everything was entered correctly, but I’ve now completed our W-2 from last year and two months of payroll. Honestly, it takes me the same amount of time—if not less—than emailing the payroll company with all the numbers, and I’m saving about $100 a month in the process!

Review Source

NH

Nicholas H.  
owner  
Hospital & Health Care  
Used the software for: 2+ years

### "awesome experience "

September 6, 2024

5.0

great . It is extremely user friendly. thanks

Pros

easy to use . for a non techy person, the prgram is very forgiving

Cons

nothing . I can honestly say , there is nothing I would change

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

mistakes from paychex and just more complicated and more expensive

Review Source

MH

Michael H.  
Owner  
Media Production  
Used the software for: 1-2 years

### "Better than Quickbooks"

July 5, 2024

5.0

I enjoy using Patriot and like that they are there to support large and small business.

Pros

That someone does my accounting plus all the high level features.

Cons

Easy to mess things up in the payroll portion and that can effect your taxes and other challenges that need to be corrected.

Reason for choosing Patriot Payroll

More features and ease of use. Patriot also has accountents that help you.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

quickbooks charges to much for their service offering.

Review Source

LP

Liz P.  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "Peace of Mind Worth Every Penny"

December 17, 2024

5.0

Pros

Their support is really incredibly. I'm a small account, but they're always quick to reply to inquiries and get to the point very quickly.

Cons

It's not the cheapest payroll processor on the market, but the support is well worth the additional expense. The peace of mind is worth every penny.

Review Source

EC

Erin C.  
Managing Member  
Medical Practice  
Used the software for: 6-12 months

### "Highly Recommend \[sensitive content hidden\]for Payroll"

October 29, 2024

5.0

Very easy to use and stress-free dealing with paying taxes

Pros

\[sensitive content hidden\] has been wonderful for our business. It is very easy to use, and customer support representatives are friendly and very helpful.

Cons

Haven't found anything that I am unhappy about.

Review Source

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