# Patriot Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Patriot Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/116050/Patriot-Payroll

---

# 

 Patriot Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 22, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Patriot Software

## What is Patriot Software?

For U.S. businesses with 1–500 employees. Basic Payroll: $17/mo + $4 per employee or contractor. Run payroll quickly and accurately while handling your own tax filings. Full Service Payroll: $37/mo + $5 per employee or contractor. You process payroll, and we take care of all payroll tax deposits and filings for you. Get free 2-day direct deposit to pay employees faster, or you can print paychecks right from your software. Affordable, reliable, and backed by U.S.-based support.

## What is Patriot Software used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Compensation Management](https://www.capterra.com/compensation-management-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 3,962 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Responsive and knowledgeable assistance

Streamlined setup and navigation

Occasional glitches and limitations

Slow and restrictive direct deposit

Starting price

$17

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Direct Deposit Payroll / 2026
-   Payroll / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Direct Deposit Payroll / 2026
-   Payroll / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Payroll / 2025

## Patriot Software alternatives

[4.9 (4,276)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,790)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,429)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (1,842)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/116050/Patriot-Software/alternatives/)

## FAQs about Patriot Software

Overview

### What problems does Patriot Software solve?

Patriot Software solves small-business payroll and accounting headaches by simplifying setup, payroll runs, employee hour tracking, tax filings, invoicing, and cash-flow reporting. It reduces compliance stress, long support wait times, and bloated software costs. Small business owners, bookkeepers, payroll administrators, and accountants benefit most from its fast chat support and straightforward workflows.

Answer based on 2449 reviews

Overview

### Which roles and teams benefit most from Patriot Software?

Patriot Software is most used by small-business owners, presidents, CEOs, and finance leaders who need straightforward payroll, tax filing, and employee payment workflows. Office managers, administrators, and operations teams rely on it to manage day-to-day payroll tasks, while bookkeepers, accountants, CPAs, and treasurers use it for accurate records, compliance, and reporting.

Answer based on 3860 reviews

Overview

### What company size and industries is Patriot Software built for?

Patriot Software is designed for small and mid-sized businesses, with 98% of reviewers from small businesses and accounting leading industries at 10%. It also serves accountants, bookkeepers, payroll admins, and HR managers, with additional reviewer concentration in construction at 9% and retail at 6%.

Answer based on 3941 reviews

Features and Usability

### What are the key features of Patriot Software?

Patriot Software offers core payroll management features like payroll processing, direct deposit, tax calculation, tax filing, and W-2/1099 preparation. Commonly discussed differentiators include employee management with employee profiles and self-service portal access, plus time tracking, timesheet management, reporting, and QuickBooks integration for small business accounting workflows.

Answer based on 2000 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Patriot Software starts at $17/month plus $4 per employee or contractor for Basic Payroll; Full Service Payroll starts at $37/month plus $5 per employee or contractor. A free trial is available. Reviewers often call it cost-effective for small businesses, though some mention price increases, a big jump between plans, and extra paid time tracking.

Answer based on 787 reviews

Integrations

### Which third-party tools and platforms does Patriot Software integrate with?

Patriot Software integrates with QuickBooks Online, QuickBooks Online Advanced, QuickBooks Desktop, QuickBooks Time, Plaid, Stripe, Vestwell, and NEXT. Reviewer mentions center on QuickBooks products for accounting and time tracking, while catalog listings add payments, banking, retirement, and workforce-related connections for broader business workflows.

Answer based on 136 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Patriot Software?

Patriot Software is generally quick to onboard for small businesses and first-time payroll users, with live online sessions, webinars, documentation, and video tutorials available. Reviewers say everyday users often learn basic payroll fast, while HR staff, admins, and teams handling setup, reports, taxes, or mobile use may need more time and support.

Answer based on 51 reviews

Getting Started and Support

### What customer support options does Patriot Software offer, and how do users rate the experience?

Patriot Software offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as kind, attentive, and quick, with knowledgeable representatives and short hold times. Some note limits around weekend availability, time-zone coverage, and occasional cases where complex issues were not fully resolved.

Answer based on 1421 reviews

## Who uses Patriot Software?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 222 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 222 reviews

Administrative

46%

Administrative

46%

Entrepreneurs/ Owners

13%

Finance & Accounting

10%

Consulting

7%

Others

23%

Top industries

Based on 222 reviews

Accounting

26%

Retail

20%

Hospital & Health Care

20%

Financial Services

17%

Other

17%

## Pros and Cons

Responsive and knowledgeable assistance

95% positive reviews out of 1285

Most users report customer support is prompt, helpful, and patient, resolving issues efficiently and offering guidance during setup and ongoing use.

Jessica B

Administrative assistant, 2 - 10 employees.

"I really appreciate the customer service and that they can remotely control my PC to show me how it is done."

Occasional glitches and limitations

42% negative reviews out of 313

Some users report encountering minor bugs, confusing terminology, and limitations in editing or deleting entries, which can disrupt workflow and require extra troubleshooting.

Spencer S

Managing Principal and Founder, 2 - 10 employees.

"What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating."

Streamlined setup and navigation

96% positive reviews out of 1119

Most reviewers describe ease of use as a major benefit, highlighting intuitive setup, straightforward navigation, and clear instructions that minimize time spent on payroll and accounting tasks.

Marvin C

President, 2 - 10 employees.

"I own two companies and after moving one to Patriot Payroll, it was an easy decision to move the other."

Slow and restrictive direct deposit

57% negative reviews out of 200

Some reviewers describe direct deposit as inconvenient due to lengthy processing times, strict deadlines, and complicated setup, causing payroll delays and planning challenges.

Nelson N

Consultant, 2 - 10 employees.

"The time to place a direct deposit in the employees' account is excessive."

Affordable payroll for small firms

95% positive reviews out of 256

Most reviewers indicate small business support is valuable, emphasizing cost-effectiveness, scalability, and features tailored for companies with limited resources and few employees.

John M

Travel Agent, 2 - 10 employees.

"Having used one of the big payroll management companies before, I can only say it is such a relief to work with a company that cares about small business."

Cumbersome check printing process

38% negative reviews out of 66

Some reviewers find check printing difficult, mentioning alignment problems, limited customization, and challenges locating or printing specific reports and paystubs.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

4.8 (1,672)

70.04% of 1672 reviewers that rated this feature as important or highly important

Patriot helps you manage payroll efficiently with easy employee setup, flexible pay options, and clear tax handling. Reviewers appreciate its simplicity, reliability, and user-friendly interface, though some wish for more automation and modernized views.

Tax Compliance

4.8 (671)

73.03% of 671 reviewers that rated this feature as important or highly important

It gives you peace of mind by handling tax calculations, filings, and payments. Some reviewers find Patriot reliable and stress-free for tax compliance, but a few report occasional errors and wish for clearer communication about mailing forms.

Payroll Reporting

4.8 (671)

70.34% of 671 reviewers that rated this feature as important or highly important

Patriot Software generates essential payroll and tax reports, supporting compliance and recordkeeping. Reviewers indicate reports are easy to access and integrate with QuickBooks, though some want more customization and a more modern interface.

Direct Deposit

4.8 (598)

72.58% of 598 reviewers that rated this feature as important or highly important

With this capability, you can pay employees quickly and securely. Users think direct deposit is convenient, saves time, and reduces costs, but several mention the processing lead time is longer than other providers and wish setup and deposits were faster.

W-2 Preparation

4.8 (594)

73.40% of 594 reviewers that rated this feature as important or highly important

Patriot Software offers automated W-2 preparation, letting you generate, print, and distribute forms easily. Reviewers appreciate the time savings, accuracy, and employee self-service portal, though some mention frustration that W-2s are not mailed automatically.

Employee Database

4.7 (1,009)

54.51% of 1009 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Patriot Software 52 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Track 401(k) participant contributions and employer match

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Manage attendance for classes, shifts, meetings, or events

A record of all activities within the system, including user access, changes made, etc.

Automatic update of information / software

Record employee's benefit plans and selections throughout career progression

Print paychecks issued to confirm payment of wages or salary

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

With this capability, you can pay employees quickly and securely. Users think direct deposit is convenient, saves time, and reduces costs, but several mention the processing lead time is longer than other providers and wish setup and deposits were faster.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Software that is accessible through the cloud with an active internet connection

Compatible with mobile devices

Designed for small businesses

Access software remotely via mobile devices

Pay employees in multiple states with correct tax deduction amounts in each

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Patriot helps you manage payroll efficiently with easy employee setup, flexible pay options, and clear tax handling. Reviewers appreciate its simplicity, reliability, and user-friendly interface, though some wish for more automation and modernized views.

Patriot Software generates essential payroll and tax reports, supporting compliance and recordkeeping. Reviewers indicate reports are easy to access and integrate with QuickBooks, though some want more customization and a more modern interface.

Integrates with QuickBooks

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Track and manage sick leave time

Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts.

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

It gives you peace of mind by handling tax calculations, filings, and payments. Some reviewers find Patriot reliable and stress-free for tax compliance, but a few report occasional errors and wish for clearer communication about mailing forms.

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Declaration of income made to tax authorities

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Patriot Software offers automated W-2 preparation, letting you generate, print, and distribute forms easily. Reviewers appreciate the time savings, accuracy, and employee self-service portal, though some mention frustration that W-2s are not mailed automatically.

Automatically subtract garnishments from wages

Get Advice

We can help you find the software with the features you need.

Features

4.7 (3,878)

4.7

Based on 3,878 reviews

## Pricing

Value for money

4.8 (3580)

Free Trial

[View pricing plan details](https://www.capterra.com/p/116050/Patriot-Software/pricing/)

Basic Payroll

$17.00

Flat Rate,Per Month

It includes:

-   Employee Portal
-   Net to Gross Payroll Tool
-   multiple pay rates
-   multiple work locations
-   manage deductions and contributions
-   free integrations for pay as you go workers comp
-   All Pay Frequencies

Full Service Payroll

$37.00

Flat Rate,Per Month

It includes:

-   1099 E-Filing
-   All Pay Frequencies
-   Departments
-   Employee Portal
-   File and Deposit Local Payroll Taxes
-   File and Deposit State Payroll Taxes
-   File Year-End Payroll Tax Filing
-   Net to Gross Payroll Tool
-   Tax Filing Accuracy

Value for money

4.8 (3,580)

4.8

Based on 3,580 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Plaid](https://www.capterra.com/p/174384/Plaid/)[

Vestwell](https://www.capterra.com/p/189123/Vestwell/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (3606)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (3,606)

4.8

Based on 3,606 reviews

## User reviews

Overall rating

4.8

Based on 3,962 reviews

Filter by rating

5(3330)

4(511)

3(83)

2(17)

1(21)

Mentioned topic

Sorted by most recent

DS

Doug S.

Owner

Retail

### "Super easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2026

Pros

Super easy and quick! Customer support is always right on top of any issues. The chat is my preferred customer service contact and they always take care of me right away.

Cons

I wish I had an extra day to fill out payroll sometimes. Having the payment come out four days before payday seems a bit much.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Madison H.

Licensed Clinical Social Worker

Mental Health Care

### "10/10 Recommend to Family and Friends"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

I've loved it. I recommend it to people who are looking for new accounting software all the time. It's been super great for me and navigating my billing as a business owner.

Pros

The customer support is second to none. Every time I call, staff is knowledgeable, efficient, and spot on. They help to resolve my questions quickly, there is never any gap in service, the calls are always clear, I love that it feels like I'm talking to people who know what they're talking about, are willing to troubleshoot, and the calls never seem to be outsourced to people I cannot understand. For that reason I will always recommend Patriot.

Cons

I cannot think of any cons. It's super user friendly and if I've ever needed help I know I can always call and get ahold of somebody quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EE

Ernesto E.

Operations Manager

Facilities Services

### "Good value, be proactive and call for assistance to confirm your account is completely set up"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

May 29, 2026

Overall good. I have called them a few times and they have been helpful overall. You need to make sure your account is set up so get all your documents ready and call if you have any questions.

Pros

Value for money, their customer support responds. We are able to run payroll so ease of use is there.

Cons

I had to contact them a few months after first initiating the service. I'm not too familiar with payroll so I did not know I had to finish setting up the software before patriot would start sending the taxes to state and federal. I was not contacted to finish set up or at least I did not see any notice. It is the main reason why we are using this software and was hoping they would be more proactive on getting our business onboard.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kathy M.

Office Manager

Consumer Goods

### "Patriot is simple and cost effective "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

I am very happy with Patriot. I came from Quickbooks so we are saving money and I don’t need a lot of extras to run a small business.

Pros

It is simple and cost effective for small businesses. I have called in for support and have always gotten a live person to help me with any questions. Also they have lots of videos to help you.

Cons

I would like more options in creating the invoice and estimate forms. I also need a delivery receipt form when we deliver our products. Also need an easier way to enter credit card charges to split up expenses.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quickbooks has gotten too expensive for our small business.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reasons for choosing Patriot Software

Price for what you get. Some had limits on how many invoices you could do and the amount of sales in a year.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rachel W.

Agent and Owner

Insurance

### "Easy to Use & Great Value for the Money!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Great! I even have the option to run payments for my contractors and 1099 people. It's quite simple and versatile to use.

Pros

I like that the product is simple and easy to use AND it's a lot less expensive than the big payroll services we were used to. Not only that, if we need assistance, the customer support is awesome. I also love that I can make non-payroll payments through the portal. All around very happy with Patriot Payroll!

Cons

Initial Set-Up. However, I actually had my son helping me with it, so he was able to get it done without my help.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Eric B.

Controller

Retail

### "Patriot Software is a Superior Payroll Solution for Small Businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Overall I am very happy with Patriot Software for payroll. I work with some other businesses and I am going to recommend it pending a trial of their accounting solution. Compared with QuickBooks its better for experienced users. Their is more flexibility and the software isn't directed toward pressuring users into purchasing more services. Instead its easy and straight forward.

Pros

Patriot Software has been the perfect payroll solution for the company that I work for. It offers a lot of flexibility and a lot of value for the cost. While some companies solutions like QuickBooks or ADP try to force additional and often unneeded services, Patriot Software allows the user to do as much for themselves as they prefer. The website is very intuitively laid out and easy to use. Customer support is readily available on responds quickly with useful solutions. The company I work for does not have any use for additional expensive HR functions or a software that forces you to also pay for their accounting solution. Logging into the website, managing employees and running payroll is simple.

Cons

My biggest issue with the service is that direct deposits if processed on a Monday are not deposited into employee accounts until Friday. Five days is the longest I've seen. I just had to issue paper checks last payroll because of Memorial Day. The software does allow to easily switch to paper checks if its desirable though. Also I have been informed that established accounts can get that processing time shortened. They also do offer the option to prefund the direct deposits in which case the funds can be deposited next day.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Patriot Software

Our business is a motorcycle dealership. The main vendor has a limited number of enterprise software solutions the accept reports from so most of our business functions are handled on that software be it accounting or customers. That ERM does not have a payroll solution. We used to use QuickBooks but the cost skyrocketed and they also stopped offering payroll as a stand alone product. We got quotes from ADP but it is quite expensive. It's a very robust service and I am sure they are good at what they do but this is a small business with capable experienced management handling the payroll. A smaller less expensive solution was really preferred. Patriot Software has filled this area perfectly for us. We have no problem making payroll payments or sending reports and don't really need the software to do everything for us. I like that we are not constantly being upsold on more products and services. The cost is very fair. It does everything that the older version of QuickBooks did but also can do a lot more if desired.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jana M.

Owner

Hospital & Health Care

### "We Recommend Patriot 100%"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Very positive experience. We recommend Patriot, 100%. The system is reliable, easy to use, and support is fantastic.

Pros

Their support is outstanding. We get a real human American person on the phone and in email or chat. That is a huge plus for us. The software is very easy and not overly complicated. It is exactly what we need as a small business. The system is quick and responsive, too. We have never experienced any down-time or system outages.

Cons

The lack of an API for us to connect our system to. That is the only thing we wish we had available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FS

Frank S.

managing Director

Financial Services

### "Payroll software that is simple to use and cost effective, backed by great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

I would highly recommend as alternative to pricier software by big name players. Customer service earns 6 out of 5 stars!

Pros

Solid payroll management product that works well for a small business like mine with under 20 employees -saves me time and easy to use, terrific, helpful customer service, nice people, prices are reasonable. no hidden charges

Cons

no complaints, not fancy interface, there is a small learning curve to knowing how to navigate the different reporting capabilities.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Cost transparency, and total cost. Customer Service was average.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Judy Meislahn C.

Administrative Coordinator

Government Relations

### "Patriot is a great service to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Patriot payroll is easy to use once it is set up. Anytime I have had a question I reach out to tech support and they are prompt and fast and helping me.

Pros

Once it is set up it is quick and easy. Plus if I have questions there is always someone to help right away

Cons

I guess if I have to put something then I would say if I don't get payroll done first thing on Monday morning it will not direct deposit on Thursday.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NS

natasha s.

Nurse practitioner

Health, Wellness and Fitness

### "Great experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 29, 2026

Customer service is really nice in the beginning and everything else has been an easy flow. I appreciate that they have videos that can also show you how to do things.

Pros

It’s easy to use and I was able to get questions answered quickly. I like that they have videos that show you how to do things if you need help without having to call every time.

Cons

Nothing . I do not have any complaints at this time. I know they have an outside company that can help you if you are employing someone out of state and it’s pretty pricey if they can maybe find a couple new options for folks

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The the cost was better and I feel like there were other things that I wore isn’t using so why I pay that much money for things I wasn’t using

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

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