# Page 2 | Patriot Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Patriot Payroll the right Payroll solution for you? Explore 3627 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Payroll/reviews

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Patriot Payroll

4.8 (3627)

[View alternatives](https://www.capterra.com/p/116050/Patriot-Payroll/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Patriot Payroll

## Showing most helpful reviews

Showing 26-50 of 3627 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TF

Teresa F.  
Founder, Solutions Advisor  
Computer Software  
Used the software for: Less than 6 months

### "A Strategic Upgrade to Unified Payroll"

March 3, 2026

5.0

Switching to Patriot Payroll after the transition from Zenefits was a strategic decision. Previously, we manually recorded payroll entries in QuickBooks, which added extra steps and time to our process. Moving both payroll and accounting to Patriot created one unified system. Payroll now posts automatically to the accounting side, eliminating duplicate data entry and reducing the risk of errors. The employee and contractor portals are an added benefit. Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced administrative requests. Overall, Patriot has provided a more streamlined, efficient, and cost-conscious solution for managing payroll and contractor payments within our organization.

Pros

Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees. The system is easy to use, and data entry is simple. When paired with Patriot Accounting, it saves both time and money. The 2-day direct deposit option for trusted users is a major benefit. Their U.S.-based client support team is responsive and stays engaged until issues are resolved.

Cons

The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the weekend, you must wait until normal business hours. New users should also note that direct deposit begins with a 4-day lead time before transitioning to 2-day processing. It is important to select the correct plan level—Basic or Full Service—based on your tax filing requirements.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Patriot Payroll

We chose Patriot Payroll for its low cost, simple, easy-to-use interface, built-in best practices, and U.S.-based support.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

This was a forced change due to the elimination of the plan and the cost increase.

Review Source

DA

Diana A.  
Office Manager Accountant  
Construction  
Used the software for: 2+ years

### "Patriot Payroll is Awesome!"

February 12, 2026

5.0

My overall experience with Patriot Payroll has been positive. They have been very responsive and professional with any questions and problems I have encountered.

Pros

Customer Support is incredible! Very easy to use and understand. It is not extremely costly. Compliance and tax handling is on point. Patriot Payroll has easy to read payroll reports.

Cons

I can't say I have any dislikes with Patriot Payroll. They just about cover everything efficiently and securely.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Patriot Payroll

Patriot Payroll had all the boxes checked as far as what we were looking for.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Payroll Taxes not paid on time, payroll reports were incorrect and hard to read, had to email in for reports for time periods needed for audits.

Review Source

CK

Cheryl K.  
Owner and Benefits Consultant  
Insurance  
Used the software for: 2+ years

### "Best Payroll Software"

February 27, 2026

5.0

Fantastic! I have used a competing and larger Payroll software company in the past and it could not compete with the customer service and ease of use of the product with Patriot.

Pros

The excellent customer support as well as the ease of use of the product. Live customer support is always easily reached with almost no wait times!

Cons

I would like more instructions for those of us with small businesses that simply indicates the tax report(s) we will need to pull and provide our CPA’s for tax deductions.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

Name and reviews were most significant to me.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Quickbooks had an issue with my payroll tax payments and talking to someone about the problem and getting it resolved was challenging at best.

Review Source

SR

Sheila R.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best payroll service we have ever used!"

November 4, 2025

5.0

Nothing but praise and thankfulness for your payroll service! It has streamlined our payroll process :-).

Pros

Our small church uses Patriot Payroll and it has been a wonderful experience. It has saved us precious budget monies by being cost effective, plus it is easy for our Finance \[sensitive content hidden\] to learn and use. The employees are thankful for their portal to see their profiles and adjust their withholding or their direct deposit information. It is adaptable for our salaried staff and our hourly preschool teachers. Onboarding is quick and easy with links to send to employees to complete their paperwork and profile.

Cons

The only thing that is missing is a visual icon or checkbox that says "Payroll is complete", because we have one person input the hours and another person logs in to approve payroll.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Our HR company was already using Patriot Payroll, so we just kept with what they used.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

We moved from Paychex Flex to CoAdvantage. It was costing us way way too much to have a company run our payroll, when our Finance Director had run payroll internally in the past. We only needed an option for Direct Deposit and Tax Filings (W-2s, quarterly forms, etc.), and Patriot Payroll fit that need perfectly.

Review Source

ST

Sandra T.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Best in the Business—Highly Recommend"

March 27, 2026

5.0

I am an accountant and I have worked with multiple payroll companies. I absolutely love Patriot Payroll. It is user friendly; the price is more than competitive, and the startup discount and referral rewards are great. The reporting features and customer service are top notch. There is a requirement to run payroll four business days ahead of time but there is also an option to prefund payroll to shorten that process time. I have no complaints about Patriot and will continue to recommend them to all my clients.

Pros

The value and the ease of use. Quick response from customer service. The new client and referral discounts are a wonderful bonus. I love the reporting features.

Cons

The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Payroll

Mostly the price, customer service and trial period discount. Also, ADP contantly calls with sales pitches and it is annoying.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Paycor was nothing but a hassle. The price wasn't great but navigating their portal was time consuming and not one bit user friendly. Also, their customer service was rude and slow to respond.

Review Source

KC

Kim C.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Patriot Payroll!!"

March 11, 2026

5.0

The system is easy, convenient, comparable in price with other payroll services. They keep you updated when things are due. They are accessible for any questions. They are innovative, improving on an already great system. It has been and continues to be a great experience.

Pros

I absolutely LOVE the fact when you call, you get a live person. Not recordings to connect you to another recording! Patriot has the very BEST customer support! Also, when you are talking to support, they are kind and patient and do not make you feel like you are wasting their time or that you are bothering them. I can’t stress this enough. Patriot is very informative and easy to navigate. It would have to be simple for me to do it. I received an IRS letter one year and called Patriot and it was taken care of. I am so grateful they take care of the quarterly taxes! Patriot makes life easier in the business.

Cons

I honestly cannot think of any cons about this company. Every question I have had, they have patiently walked me through it.

Alternatives considered

[Flock Benefits Administration](https://www.capterra.com/p/173539/Flock/)

Reason for choosing Patriot Payroll

The monthly cost was lower and initial set up

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

The cost of Patriot was less and I like how you paid per employee

Review Source

GB

Gail B.  
Accountant  
Child Day Care Services  
Used the software for: 1-2 years

### "Payroll Software for any size business"

August 27, 2025

5.0

So far so good is my overall experience with the software. We recently converted to direct deposit without hiccups. The printed documentation as well as the how to videos are extremely beneficial. The employee payroll portal allow for employees to enter their own bank account information is a value add.

Pros

The price for the features offered is perfect for start up businesses. The software grows as your business grows and you can enjoy the bells and whistles that the software has to offer.

Cons

You can't save the payroll you've enter; add an employee; and pick up where you left off. The only tax form offered for quarterly taxes is federal 941. I would like to see State forms available as well.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Payroll

QuickBooks didn't offer a pay my own payroll taxes feature. The owner likes to pay his own taxes and doesn't want it automatically deducted from the business account.

Switched from

[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)

We needed more automation. We needed a web-based payroll system. A system that wouldn't hold us hostage to the office.

Review Source

DAK

Dee A K.  
Controller  
Oil & Energy  
Used the software for: 2+ years

### "Great Payroll Program"

March 2, 2026

5.0

Outstanding. No complaints. The program is super easy to use and provides 100% accuracy in reporting.

Pros

Patriots software is user friendly and super easy to implement, easy to use and easy to integrate with employee benefits. The value as compared to other payroll packages and/or services is very substantial. I run payroll for about 20% of what other services would cost. This is a no-brainer if you want to be efficient and effective.

Cons

The 1099 reporting mechanism isn't as smooth as the W-2 reporting. The program needs to be able to print pro-forma 1099-NEC and 1099-MISC without having to use a Preprinted Form.

Switched from

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

ADP was very expensive, the reports are difficult to discern, and sometimes the calculations were incorrect. It just wasn't a good product/service.

Review Source

IN

Iryna N.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Patriot Payroll"

December 11, 2025

5.0

I have not had any issues with Patriot Payroll, if there is something you need to know contact customer service .... you can call; chat or email so no excuse

Pros

It is value for money, and I find that the customer support is great, and as a client, it is easy to use, but if your not able to find what you require this is were customers support is available. Its also good for employee's to use their side of things, but it also gives them responsibility such as when it comes to their payroll. As of now I have not found any issues or bugs.

Cons

I really do not think there are any cons that I have some across, other than some employees , may need to go back to school to learn how to read and spell, and no matter how many times you tell them that they are responsible for their log in details not the employer

Review Source

LM

Linda M.  
President  
Consumer Services  
Used the software for: 2+ years

### "Linda M's Review"

February 12, 2026

5.0

I have never had any problems using this software. They are always there to answer any questions I have.

Pros

Patriot Payroll is very easy to use. The cost is very reasonsable compared to my past experiences. They are always available to help with any issues I might have. They are always friendly! Easy to use!

Cons

Nothing. It has always been available and no issues with it. The new format for finding reports was a little more time consuming. I have it in favorites now. Much easier to find

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

It got way too expensive to use. This is a lot more convenient and had more features.

Review Source

SA

Scott A.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "This is the only payroll provider to consider."

March 26, 2026

5.0

Suberb! From setup to on-going use, Patriot is great. So easy, and I like the super clear payroll reports. Nothing is a mystery like other providers.

Pros

Customer support is stellar! I've tried a number of payroll services, and Patriot is way, way beyond anyone in terms of actually being helpful. Some of my past services, most actually, were billion dollar companies, but for the life of me, I don't know how they got that way!

Cons

There is \*nothing\* to not like about Patriot. It's super easy to use, the employees are great, and it's a relief just knowing they are available.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Payroll

Because Patriot Payroll does one thing, payroll! And they do it well. I don't need AI, HR, or 5,000 other new features a week!

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Roll by ADP](https://www.capterra.com/p/10004716/Roll/)

I switched because previous providers were both terrible. Particularly Roll - they literally have NO customer support NONE!

Review Source

RC

Rob C.  
Payroll Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Great Payroll for Small Business"

February 28, 2026

5.0

Excellent! Great support and value. The website is one of the most logical that I've used. Their help website is also one of the best I've used. I've only had to contact support a small number of times.

Pros

Patriot gives me the right level of features without relying on a big payroll company administrator.

Cons

The Time Off Request feature (beta) does not allow a negative balance. The manager role cannot add people. Each employee can only have one direct line manager who can edit their punches and approve their time off.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Payroll

I was able to onboard myself without any third party specialist. The price was very reasonable. There was a 30 day trial. I was able to make my first two payrolls for literally zero cost.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

My Pay Solutions support was a nightmare. We tried to switch to ADP in Dec. 2025, but they kept delaying our onboarding, so I looked for a better solution and found Patriot.

Review Source

Emmanuel P.  
Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Affordable and Easy Payroll Software "

February 24, 2026

5.0

The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using. The customer support is helpful and reliable for our business.it ensures timely payments.

Pros

I like the Patriot Payroll is simple to use, affordable, use for automatic calculations of Tax.It reduces error and saves time. Employee information is easy to update.

Cons

The software can improve it's reporting and employee management customisation.Minor bugs occur occasionally but the client support resolves issues quickly

Review Source

KB

Kelly B.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Highly Recommend"

March 26, 2026

4.0

I have had great experience with Patriot Payroll. I will recommend them to anyone in the future. I enjoy their software is easy to use and intuitive.

Pros

One of my favorite things about Patriot Payroll is their customer support. I have used multiple payroll companies and contacting customer support is always a headache and I'm talking to someone outside of our country. I love that when I call into Patriot Customer Support that I am not on hold for hours and I am talking to someone who actually knows the software. Every time I've had to call support the representative was kind and knowledgeable and was able to resolve my question on the first call.

Cons

I have found only one con with Patriot, which is their payroll processing time. I wish it didn't take 5 business days to process payroll. I do miss having a 24 hour processing time.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We couldn't resolve an issue with Quickbooks Online Payroll with needing to update a new bank account.

Review Source

AM

Ashley M.  
Veterinarian Owner  
Veterinary  
Used the software for: 1-2 years

### "Efficient, Cost-Effective Payroll for Small Business"

November 6, 2025

5.0

Overall I'm very pleased with Patriot Payroll, everything from the cost to the ease of use. They're constantly working to add upgrades which I appreciate.

Pros

I love that this is a cost-effective service for small businesses like mine. Any time I have reached out to customer service, they have been very easy to deal with and respond very quickly. Running a payroll takes no time at all and is easy to set up. I also love that there is a time card feature that has a geolocation option.

Cons

I honestly can't think of anything. I use the full service payroll and it has just been smooth sailing for me.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Payroll

Patriot provided a more cost-effective service for my small, new business start up.

Review Source

WH

Whitney H.  
Executive Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Great Service, wish we found it sooner!"

August 22, 2025

5.0

Our overall experience has been great. I have only had to utilize the customer service once and they were easy to reach and helped resolve my issue quickly.

Pros

Patriot payroll is so easy to use. It takes about 3 minutes to run payroll. Patriot takes care of all of the back office stuff for us. It literally couldn't be any easier. Customer service is easy to reach, they have clearly speaking and kind agents to help you quickly. It is very user friendly when managing employees in the system. We haven't had any issues so far and it is worth every penny!

Cons

I genuinely can't think of anything to list under cons with Patriot Payroll. We have not had any issues at all. The only time I've had to call customer service was because I just needed to confirm tax information and they answered and helped quickly. No negative feedback to give.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

They were not properly reporting and paying our taxes even though their service was supposed to include it. (I know multiple people who had the same issue and caused major IRS issues) Once we switched we found that also patriot was WAY easier to use and did everything for us.

Review Source

DF

Dylan F.  
Chief Executive Officer  
Education Management  
Used the software for: Less than 6 months

### "The Best Local Payroll Company"

August 22, 2025

5.0

Since beginning payroll with Patriot, I have experienced no issues. My employees receive their pay on time, and that's what matter most. I especially love that they're a local Ohio company — I trust them to handle Ohio taxes well. Payroll is easy to run, and I get it done much faster than I did with QuickBooks. I may be open to exploring future Patriot Software products in the future.

Pros

Patriot excels in their customer service. All of their employees are extremely knowledgeable in any issue. I trust that if I have any problems, they will be able to help me right away.

Cons

I wish billing information was more visible when viewing "My Products". I have a variable amount of employees each month, and I'd like to know how much I'm currently paying. Additionally, I don't care for the 4 day ACH Direct Deposit. My business runs payroll biweekly on Sunday, and as a result of switching my employees now receive payment 2 days later than they're used to. I understand Expedited 2 Day ACH Direct Deposit, but I could not find any information on how to become an "established, well-qualified customer".

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QuickBooks Online disabled our direct deposit the day we needed it for payroll and their customer support was unavailable. They were also much more expensive and non-flexible to our needs.

Review Source

MG

Michele G.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Would Highly Recommend"

February 12, 2026

5.0

Would and have told others about it. The articles are also very relevant and answer questions so you don't have to talk to a person. However, they are always available to answer questions and to remind me of processes that maybe I only do once a year.

Pros

Very affordable, organized, vetted service that replaces my very expensive bookkeeper. Easy to use and I am secure in their knowledge as I feel their calculations have my back. They have done payroll before and perfected that service before adding on HR and other accounting services.

Cons

Only con is having a prefunded amount, however, I think of it as a savings account I cannot have access to because I do often have to do next day payrolls.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reason for choosing Patriot Payroll

Direct Deposit options, confident in calculations, reminders/checklists to remain compliant, local smaller (at the time) business

Review Source

SP

Sandie P.  
Financial Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Nothing But Praise for Patriot Software"

March 26, 2026

5.0

Overall, my experience with Patriot Software has been excellent. For the last couple of years, we held off on changing payroll software, but I'm so glad that we finally did it.

Pros

I absolutely love the ease of using the Patriot Software and the fantastic client support. Learning to navigate the software was a breeze compared to our old software. All of this for what I consider a great price. I haven't had a chance to set up the export to our QuickBooks yet, but I'm eager to get it done.

Cons

There are two specific reports that I would like to have the ability to run. I've already given Patriot that feedback. They were very attentive when I gave the feedback.

Switched from

[Payroll Relief](https://www.capterra.com/p/151189/Payroll-Relief/)

Poor client support, more functions, ease of use, and time cards

Review Source

JS

Jeff S.  
Preesident  
Construction  
Used the software for: 2+ years

### "Ease of use"

February 9, 2026

5.0

Smooth transition and knowledgeable staff. Each person we have spoken with have been easy to understand and offered a great experience to answer our questions and solve our problems.

Pros

Ease of use each time we enter payroll and great customer service. The people we have spoken with have been very easy to speak to and competent,

Cons

A better way to adjust when there is a banking holiday. We have yet to go over our allowed dollar limit to expedited payroll but I am concerned if we do go over.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I did not like Quickbooks customer service or cost

Review Source

DA

Debi A.  
Finance and HR Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Product"

March 9, 2026

5.0

My over all experience has been good. If I have ever needed help there customer Service team is always very Helpful.

Pros

I have really likes the payroll side it is very easy to use and they will help you file your Federal Taxes at the end of the year. Price is very reasonable.

Cons

I have not really found anything I have not liked it all has been really easy to use. I use it every week and I have never had a problem with the program.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

We did a way with ACS and we found a new Accounting software and it did not have payroll with it.

Review Source

RM

Ruth M.  
Owner  
Hospitality  
Used the software for: 2+ years

### "So Pleased!"

March 2, 2026

5.0

Patriot Payroll was recommended to us; we have been so happy that we switched. Now we recommend it to others.

Pros

We get so much more for our money than we did on our previous payroll service. Patriot does more for less! I appreciate not having to worry about any of the reports to the IRS. Patriot handles it all. This has been a gift! Customer service has been excellent also.

Cons

I sincerely can't think of any "cons", I only have positive to say. I wish we had known about it sooner.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

It was expensive, complicated, and I had to do all the reporting. It could be very difficult to get customer service help.

Review Source

JM

John M.  
Travel Agent  
Hospitality  
Used the software for: 2+ years

### "So Much Better than the Big Payroll Companies!"

February 11, 2026

5.0

Signing up was easy, transferring my past records was seemless, the software is quite intuitive and when I do have a question, it gets answered quickly.

Pros

Having used one of the big payroll management companies before, I can only say it is such a relief to work with a company that cares about small business. I have never had an interaction that was not stellar. Thank you!

Cons

Not really a con, but I'm a little confused about the titles of reports. I forget the names of the ones I use regularly and have to search for them. If they could allow me to save favorite reports so the next time I need it, I know which report it is, that would be great. I don't like the company name because it is a word that is unfortunately loaded today.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

They made an error during set up and never fixed it even after repeated requests. They refused to take responsibility. It was clear that my small company was not worth the time or money. They didn't care.

Review Source

JF

Jody F.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great payroll software!"

March 6, 2026

5.0

I would suggest Patriot payroll, the ease of use, value and customer support are great. 2025 was the first year I used it so when it came time for the W2's I had a few questions and I contacted customer support (right on the computer) and she walked me through step by step. She was very helpful and patient with me.

Pros

I think it is very easy to use. Any questions I had I clicked on "help" and it gave me the link for the everything I was looking for. I also think the price is great, I was using Quickbooks prior and the price was getting ridiculous.

Cons

The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all over. The hours I entered in already don't save. But that is very minor issue for me.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I think Quickbooks is way too expensive. They keep increasing their pricing every year. For a small business it isn't worth it.

Review Source

HC

Holly C.  
Co Owner and Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Worth switching "

July 28, 2025

5.0

We have been using the program for several years and never had a big issue. If there are errors on my end, the Patriot staff are understanding and helpful. If there is an issue on their end, they address it immediately and do not try to deflect it back to me.

Pros

It's easy to learn, easy to use. Very intuitive. The cost is reasonable and has never been excessive, even in the beginning.

Cons

No after hours or weekend/holiday assistance when something goes wrong. When the company needs help, we should be able to call someone, even if there is a cost.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We are a service organization, not sales. We did not need all the heavy duty stuff that make Quickbooks hard to use. Also switched because we could not get the program to connect to our new bank without deleting our account and starting a new one.

Review Source

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