---
title: "Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Patriot Software the right Payroll solution for you? Explore 3965 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/116050/Patriot-Software/reviews/"
page_type: "reviews"
language: "en"
---

Patriot Software

4.8 (3965)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of Patriot Software

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

AL

Abigail L

Owner, Chief Content OfficerPublic Relations and Communications, Self-employedUsed the software for: 1-2 years.

“Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage everything seamlessly without overpaying. If I have questions, their team is a simple chat or phone call away.“

April 3, 2026

TF

Teresa F

Founder, Solutions AdvisorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the weekend, you must wait until normal business hours.“

March 3, 2026

TF

Teresa F

Founder, Solutions AdvisorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced administrative requests.“

March 3, 2026

JF

Jody F

OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years.

“The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all over. “

March 6, 2026

AS

Amy S

VPReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“It went from barely functioning time tracking and transferring data to everything being in one app. Despite the limitations, we would recommend Patriot to others looking for a stable, customer service oriented company to run their payroll.“

April 3, 2026

SB

Sharman B

Marketing Director, PublisherMarketing and Advertising, Self-employedUsed the software for: Less than 6 months.

“Managing my accounts couldn't be easier from adding clients, monitoring amounts owed to easily including 1099 contract vendors.“

March 9, 2026

TF

Teresa F

Founder, Solutions AdvisorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees.“

March 3, 2026

Carolyn B

AdministratorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“It was a little confusing to set up in the middle of a tax period, and we had to call so that money we had already deposited with federal and state agencies wouldn't be double charged and double remitted.“

May 26, 2026

## Showing most helpful reviews

Showing 1-25 of 3965 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victoria M.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Affordable and User Friendly"

August 21, 2025

5.0

Overall, my experience with Patriot Payroll has been great. I appreciate quality software that is user friendly and easy on the budget!

Pros

Patriot Payroll has been a huge help since my previous payroll software went sour. I was able to transfer my payroll info into Patriot quickly and efficiently using their help pages. The price for the payroll software is affordable for clients like myself who are solo practitioners.

Cons

There is a learning curve to using software like this, but that is to be expected. Their help pages are easy to follow and the videos that demonstrate the steps are a great added touch. Reminder emails about approving payroll would be helpful.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Negative experience with Wave that resulted in needing to transfer to new software.

Review Source

GS

Glen S.  
President  
Computer Software  
Used the software for: 1-2 years

### "Strong recommendation from this small biz owner."

May 22, 2026

5.0

I would definitely recommend Patriot to anyone who needs a payroll provider. It's not the cheapest, but they are very competitive and way easier to use than the other provider I was using.

Pros

I chose Patriot because I was frustrated with my previous vendor and they looked affordable and seemed reasonable. I have been greatly impressed with them since signing on -- their customer support is top notch: super responsive, the FAQs are very helpful, even their chatbot is worth using. I like the modern easy to use interface, and the fact that even the more niche deductions I need with my S-Corp are covered cleanly by the software.

Cons

I have no complaints about Patriot. This is my 2nd year using them, and everything just works. No complaints!

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Software

Don't recall exactly -- some combination of price, features, & support.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Customer support with Paychex was unacceptably poor.

Review Source

MD

Michele D.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "A Great Company with Hopefully Temporary Limitations"

February 14, 2025

3.0

As I said, the customer experience was great. I was disappointed to have to move on. These limitations may not impact other businesses, and I would gladly return to Patriot Accounting if these issues are addressed. They truly are good people.

Pros

First, I want to clarify that this is NOT a negative review. After using QuickBooks for over 20 years, I was pleasantly surprised to find that Patriot Accounting offered everything my small business needed: exceptional customer service, reasonable pricing, and an attractive, intuitive online platform.

Cons

The software has two major limitations for a service business. First, it cannot accept deposits or progress payments for a job; payments can only be made against an existing invoice. While this might not be a problem for some, it created significant issues for me. Once a payment is applied to an invoice, the invoice is "locked" and cannot be modified. This restriction becomes problematic when a customer wants to add or remove a service from their project, or if I want to apply a discount for any reason. The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and later deleting this journal entry to apply the payment to an invoice created at the end of the job—is completely impractical. The payment and the final invoice would often occur in different years and accounts receivable reports would become meaningless.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Patriot Software

Wave help files were incomprehensible and the impression was they didn't want to offer personalized help.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks is bullying people with predatory pricing to move to the online version, which is unaffordable in my situation. I use Quickbooks desktop for one "real" company, my personal transactions, and one rental property. QB online considers these three "companies."

Review Source

RP

Rebecca P.  
Director  
Music  
Used the software for: Less than 6 months

### "Easy, Affordable Payroll Software with Strong Customer Support"

May 26, 2026

5.0

Overall, my experience with Patriot Software has been positive. It offers good value for the money and handles the core payroll functions well. The system is easy to navigate, payroll is not overly complicated, and the customer support team has been helpful. For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a practical and budget-friendly option.

Pros

Patriot Software is straightforward, affordable, and easy to learn. The payroll process is simple to follow, and the platform makes it clear what steps need to be completed. I also appreciate that the pricing is reasonable compared with many other payroll providers, especially for a small organization. Customer support has been helpful and responsive when I have had questions.

Cons

I'm new to payroll and a few features require extra checking or manual confirmation, especially around state-specific payroll items and reporting. I would also like clearer explanations in the interface for certain compliance-related tasks so I can feel more confident that everything is being handled correctly.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing Patriot Software

I chose Patriot Software because it offered the best balance of affordability, ease of use, and payroll support for a small organization. Compared with some alternatives, the pricing felt more manageable, and the platform was simple enough to use without needing a dedicated HR or payroll specialist. I also appreciated that Patriot focused on the core payroll features I actually needed, rather than charging more for a larger system with tools I would not use regularly.

Review Source

LG

Laura G.  
Manager  
Wholesale  
Used the software for: Less than 6 months

### "Patriot is a good value"

May 26, 2026

5.0

Overall experience positive. Great customer support. Patriot is a value for the money and their customer support is excellent. I switched from Quickbooks when the cost got so high and after I had bought the software outright. There are some things I still miss from Quickbooks but overall would recommend Patriot software.

Pros

Patriot is a value for the money and their customer support is excellent. I switched from Quickbooks when the cost got so high and after I had bought the software outright. There are some things I still miss from Quickbooks but overall would recommend Patriot software.

Cons

I would like to be able to search for an estimate by number. I would like estimates and invoices to be laid out in a more user-friendly format. I honestly think I just need to keep learning this system though there may be fixes I haven't discovered yet.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I made the switch from Quickbooks to Patriot on the basis of cost alone.

Review Source

DW

David W.  
Co-Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Definitely Approve Of Patriot Software"

May 27, 2026

5.0

Everything was amazing!! Great product! From the sign up to setting up exactly what our company needed was just perfect.

Pros

Its very user friendly to setup and use! Didn't need much help in setting up the software for my company.

Cons

The time to get things approved. I was a little late in getting the direct deposit information together but once I did everything was super fast.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)

Reason for choosing Patriot Software

The easy use and setup. But the huge advantage was the cost.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was way to expensive and was far from user friendly.

Review Source

HM

Hadon M.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great software"

May 26, 2026

5.0

It's great! I recommend it for everyone, the price is amazing, the support is incredible, and the software is really easy to use and has step-by-step guides.

Pros

I like how easy it is to use. I'm not an accountant, but it prepares everything for me, tracks everything, is super easy to work in, and support is great, even for stupid questions :)

Cons

I haven't been able to find a report to track cash flow yet, but that may be on me. I really want to be able to see a running flow of in's and out's, but I just haven't found it yet. I may need to contact support, I just haven't yet.

Alternatives considered

[Quicken](https://www.capterra.com/p/151854/Quicken/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Quite a few, the price was just great for this software and what it does.

Review Source

nS

natasha S.  
Nurse practitioner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great experience "

May 29, 2026

5.0

Customer service is really nice in the beginning and everything else has been an easy flow. I appreciate that they have videos that can also show you how to do things.

Pros

It’s easy to use and I was able to get questions answered quickly. I like that they have videos that show you how to do things if you need help without having to call every time.

Cons

Nothing . I do not have any complaints at this time. I know they have an outside company that can help you if you are employing someone out of state and it’s pretty pricey if they can maybe find a couple new options for folks

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

The the cost was better and I feel like there were other things that I wore isn’t using so why I pay that much money for things I wasn’t using

Review Source

RP

Randolph P.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Don't wait to try Patriot, your doing yourself a disservice by procrastinating."

May 28, 2026

5.0

I have nothing but praise for Patriot software. Only once did I have a question and needed to contact customer support, and they cleared up my confusion withing 3 minutes. No bugs or issues with the software.

Pros

For a small family owned business with a single employee, this is without a doubt the best value. Payroll is automatically managed, easy to use and even automated if you prefer. I prefer to log in myself and do payroll as needed.

Cons

What's not to like? No issues at all. No bugs or software issues, extremely easy setting up, and the software does all the heavy lifting.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks Payroll canceled my payroll service due to my product reaching end of life after just 2 years.

Review Source

LS

Loren S.  
Managing Director  
Accounting  
Used the software for: 1-2 years

### "Great service and value"

May 20, 2026

5.0

I like it and will recommend to clients where it makes sense to. You get a lot of return on payroll service investment.

Pros

I was unaware of Patriot Software before a prospective client mentioned they used it so I tried for a single client who needed periodic payroll runs. It's super easy to use and the customer service is great.

Cons

I think it could potentially be a little better on the user experience on the site. Sometimes I fish around for what I'm looking for.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

Was curious how it compared to what I knew already

Review Source

PH

Paul H.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Perfect fit for a small company"

December 15, 2025

5.0

We needed to convert our payroll processing system a few years ago - I had heard an ad on the radio for the product and started researching it. It was a perfect fit for us, and we immediately implemented it in 2017, and haven't changed or even considered changing since then, even through our renewed growth.

Pros

The value of the program and ease of processing payroll for our small company. It provides very detailed reports, and is very easy to navigate the system.

Cons

Haven't found anything yet! Every report, every aspect, every output product, even through updates to the software, has been easy to implement and utilize in our ancillary programs.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Primarily the cost of using the program. We were in a "bad place", and the cost of the previous payroll processing system was well over four times the cost of Patriot Software. Additionally, it was very cumbersome to use.

Review Source

DAK

Dee A K.  
Controller  
Oil & Energy  
Used the software for: 2+ years

### "Great Payroll Program"

March 2, 2026

5.0

Outstanding. No complaints. The program is super easy to use and provides 100% accuracy in reporting.

Pros

Patriots software is user friendly and super easy to implement, easy to use and easy to integrate with employee benefits. The value as compared to other payroll packages and/or services is very substantial. I run payroll for about 20% of what other services would cost. This is a no-brainer if you want to be efficient and effective.

Cons

The 1099 reporting mechanism isn't as smooth as the W-2 reporting. The program needs to be able to print pro-forma 1099-NEC and 1099-MISC without having to use a Preprinted Form.

Switched from

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

ADP was very expensive, the reports are difficult to discern, and sometimes the calculations were incorrect. It just wasn't a good product/service.

Review Source

BK

Beth K.  
Administrative Coordinator  
Government Administration  
Used the software for: 1-2 years

### "Worth Every Penny!"

March 26, 2026

5.0

Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it.

Pros

Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. The cost was considerably lower, and they don't hassle us with additional fees for every little thing. AND they process our tax deposits! That's the best part of all. The customer support is superior to any other support I've ever used. The techs are kind, patient, and walk you through anything and everything. Running payroll is the easiest thing, takes no time at all. We've been Patriot client for over a year now and have not run into any issues or glitches at all. It's smooth to use and I can run payroll from anywhere. My phone, at home or just at my desk. I will always give it a 5-star review!

Cons

I cannot think of one con or negative thing about Patriot Payroll. Quickbooks was a pain and Patriot took that all away!

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Cost and the program is cumbersome. Quickbooks was not designed for a small business like ours.

Review Source

RC

Rob C.  
Payroll Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Great Payroll for Small Business"

February 28, 2026

5.0

Excellent! Great support and value. The website is one of the most logical that I've used. Their help website is also one of the best I've used. I've only had to contact support a small number of times.

Pros

Patriot gives me the right level of features without relying on a big payroll company administrator.

Cons

The Time Off Request feature (beta) does not allow a negative balance. The manager role cannot add people. Each employee can only have one direct line manager who can edit their punches and approve their time off.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

I was able to onboard myself without any third party specialist. The price was very reasonable. There was a 30 day trial. I was able to make my first two payrolls for literally zero cost.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

My Pay Solutions support was a nightmare. We tried to switch to ADP in Dec. 2025, but they kept delaying our onboarding, so I looked for a better solution and found Patriot.

Review Source

SB

Susana B.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Like and Dislikes"

March 4, 2026

5.0

Overall it has been a pleasant experience and it takes a lot of my plate and piece of mind that business is taken care of.

Pros

I like Patrios because they deal with all the Payroll stuff for me. I appreciate their support with the click of a button. I had the option to use other companies but so far, 2 years into it, I like Patriots.

Cons

The automatic emails that didn't make sense but they were quick to resolve it. They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue. I had to reach out to the State and to Patriots and escalate until they figured out what was wrong.

Alternatives considered

[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

Reason for choosing Patriot Software

Yes, I tried an accountant for 2 years before switching to Patriots. I fell like I have more control and bother less now.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

I switched from an accountant was not responsive and it was paper based. I really like that Patriots has everything automatic and I can monitor online at anytime asn ask questions anytime.

Review Source

KB

Kelly B.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Highly Recommend"

March 26, 2026

4.0

I have had great experience with Patriot Payroll. I will recommend them to anyone in the future. I enjoy their software is easy to use and intuitive.

Pros

One of my favorite things about Patriot Payroll is their customer support. I have used multiple payroll companies and contacting customer support is always a headache and I'm talking to someone outside of our country. I love that when I call into Patriot Customer Support that I am not on hold for hours and I am talking to someone who actually knows the software. Every time I've had to call support the representative was kind and knowledgeable and was able to resolve my question on the first call.

Cons

I have found only one con with Patriot, which is their payroll processing time. I wish it didn't take 5 business days to process payroll. I do miss having a 24 hour processing time.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We couldn't resolve an issue with Quickbooks Online Payroll with needing to update a new bank account.

Review Source

DB

David B.  
Agency Owner, President  
Insurance  
Used the software for: 2+ years

### "\*\*\*Great Value & Scalable\*\*\*"

March 31, 2026

5.0

3 years as a client, we have had no issues to mention. Our team had been using "Q" for 13 years only to find that it wasn't the right fit for us any longer.

Pros

Patriot Payroll is a no-brainer for the small business owner operation. It's easy and no issues to mention in our 3 years. When we have questions, client support is extremely helpful to us. Very well worth the value for the money. Thank you, Patriot!

Cons

No concerns. Patriot Payroll is streamlined and not clunky like other well-known providers can be...so we moved over to Patriot.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Too robust and massive for what we needed. Also, a lot more in cost.

Review Source

KB

Kelly B.  
Office Manager  
Insurance  
Used the software for: 1-2 years

### "Love Patriot Payroll!"

February 9, 2026

5.0

Fantastic! Setup was easy. The product is easy to use and the service is quick and excellent knowledge level. I pay my 1099s with a paper check but still need to provide them a 1099 at year's end. Since I run payroll with Patriot I can track those payments and produce a 1099 for free! Nice bonus.

Pros

After using competitor software, what I like most is that when I do have a question, I get an answer quickly with minimal hold time from someone in the US that I can understand and that is well versed in the software and able to handle the issue in that phone call with no call backs.

Cons

Now that you have added auto payroll, nothing! I work in lots of different payroll systems for my job and your payroll is superior.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

They were not making all my state reporting and told me I would have to figure it out and file it myself. When I called customer service I held for hours then got someone in a foreign country that had no idea how to fix the product. I was bounced around to different people, on the phone for hours and still no resolution.

Review Source

SP

Sandie P.  
Financial Administrator  
Religious Institutions  
Used the software for: Less than 6 months

### "Nothing But Praise for Patriot Software"

March 26, 2026

5.0

Overall, my experience with Patriot Software has been excellent. For the last couple of years, we held off on changing payroll software, but I'm so glad that we finally did it.

Pros

I absolutely love the ease of using the Patriot Software and the fantastic client support. Learning to navigate the software was a breeze compared to our old software. All of this for what I consider a great price. I haven't had a chance to set up the export to our QuickBooks yet, but I'm eager to get it done.

Cons

There are two specific reports that I would like to have the ability to run. I've already given Patriot that feedback. They were very attentive when I gave the feedback.

Switched from

[Payroll Relief](https://www.capterra.com/p/151189/Payroll-Relief/)

Poor client support, more functions, ease of use, and time cards

Review Source

DA

Debi A.  
Finance and HR Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Product"

March 9, 2026

5.0

My over all experience has been good. If I have ever needed help there customer Service team is always very Helpful.

Pros

I have really likes the payroll side it is very easy to use and they will help you file your Federal Taxes at the end of the year. Price is very reasonable.

Cons

I have not really found anything I have not liked it all has been really easy to use. I use it every week and I have never had a problem with the program.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

We did a way with ACS and we found a new Accounting software and it did not have payroll with it.

Review Source

JS

Jeff S.  
Preesident  
Construction  
Used the software for: 2+ years

### "Ease of use"

February 9, 2026

5.0

Smooth transition and knowledgeable staff. Each person we have spoken with have been easy to understand and offered a great experience to answer our questions and solve our problems.

Pros

Ease of use each time we enter payroll and great customer service. The people we have spoken with have been very easy to speak to and competent,

Cons

A better way to adjust when there is a banking holiday. We have yet to go over our allowed dollar limit to expedited payroll but I am concerned if we do go over.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I did not like Quickbooks customer service or cost

Review Source

LF

Laura F.  
Admin  
Construction  
Used the software for: 1-2 years

### "Wish I found patriot sooner "

February 11, 2026

5.0

Great experience, has everything I need , payroll is super easy, W-2’s were simple and creating 1099’s was also very simple

Pros

Easy to use , user friendly design, great customer service. Has everything I need for payroll. Easy to use and easy to find all of the information I need

Cons

I have not found anything that has been a problem for me . The price is great, customer service is great

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Price , easy, simple to use, use in my home office, convenient

Review Source

JD

Jay D.  
Preo  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Small Engineering Firm Experience "

August 22, 2025

5.0

Very positive experience. I am not an account or bookkeeper. It is simple enough with a little help from tech support I am able to keep track of my accounting and hand it over to my accountant at years end to close out my books.

Pros

Great value for the money. The learning curve was very short and I was able to import my Quickbooks company data some what painlessly.

Cons

I would like my invoices to have a different mail to address other than my company address. I would like payments to be sent to a PO Box. This is common to many companies.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Patriot Software

Because it is simple to use and it just works. The price point was attractive to me as well.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

To upgrade my Quickbooks, I was advised to use the online version. It never worked. Working with their tech support I ended up with two companies entered and neither worked. After repeated calls to tech support for over a month, I finally gave up and switched to patriot.

Review Source

AL

Alexis L.  
HR and Payroll Business Partner  
Human Resources  
Used the software for: 2+ years

### "Best Customer Service of All Platforms"

August 26, 2025

5.0

We love the simplicity of Patriot, but also appreciate their improvements to meet the needs of larger companies. If you need simple payroll for a few employees, or a robust platform for many employees and 1099 contractors, we feel confident using Patriot. And we can't stress enough how much their customer service outshines everything and everyone.

Pros

Simple and user-friendly, but still always implementing new features to make life easier and improve on their already great foundation. The number one best thing about Patriot though, is their customer service. We may run into issues with the software, but being able to chat or call someone (and get a real person), has always compensated for any software shortcomings.

Cons

I do wish they would go back to including a broken up version of the quarterly tax filing reports, in addition to one big packet for each quarter. Clients will often request just a 941 report, and we have to send a full packet or take the time to extract that one report from the packet. It was nice when you had options.

Review Source

VR

Verified Reviewer  
Admin  
Accounting  
Used the software for: 6-12 months

### "Simple, Reliable Payroll Solution for Small Businesses"

April 10, 2026

5.0

My overall experience with Patriot Software has been very positive. It’s easy to use, reliable, and makes payroll and basic accounting much more straightforward. While there are a few limitations with advanced features, it works well for my needs and helps save time and stay organized.

Pros

What I liked most about Patriot Software is how easy it is to use and set up. It makes payroll simple and saves me time by automating key tasks, which helps reduce errors and keeps everything organized.

Cons

What I liked least about Patriot Software is that a few features feel somewhat limited compared to more advanced platforms, and some tasks require a bit of manual work. However, it’s still very manageable overall and works well for my needs.

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