---
title: "Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Patriot Software the right Payroll solution for you? Explore 3966 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/116050/Patriot-Software/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Patriot Software

4.8 (3966)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Reviews of Patriot Software

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

AL

Abigail L

Owner, Chief Content OfficerPublic Relations and Communications, Self-employedUsed the software for: 1-2 years.

“Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage everything seamlessly without overpaying. If I have questions, their team is a simple chat or phone call away.“

April 3, 2026

Carolyn B

AdministratorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months.

“It was a little confusing to set up in the middle of a tax period, and we had to call so that money we had already deposited with federal and state agencies wouldn't be double charged and double remitted.“

May 26, 2026

KP

Kevin K. P

Sales and TechnologyConstruction, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“I used Patriot for both payroll and accounting and found it dependable for the core job: paying people accurately and on time, and keeping the books in order without a steep learning curve.“

August 12, 2026

ST

Sandra T

OwnerAccounting, Self-employedUsed the software for: 1-2 years.

“The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund.“

March 27, 2026

AS

Amy S

VPReal Estate, 11 - 50 employeesUsed the software for: 6-12 months.

“It went from barely functioning time tracking and transferring data to everything being in one app. Despite the limitations, we would recommend Patriot to others looking for a stable, customer service oriented company to run their payroll.“

April 3, 2026

SK

Scott K

Founder and PresidentInformation Technology and Services, Self-employedUsed the software for: Less than 6 months.

“There was an issue with my state unemployment insurance being overpaid by about a dollar, but Patriot was out in front of this and provided a refund transaction.“

April 3, 2026

RP

Rebecca P

DirectorMusic, 2 - 10 employeesUsed the software for: Less than 6 months.

“For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a practical and budget-friendly option.“

May 26, 2026

MD

Michele D

OwnerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months.

“The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and later deleting this journal entry to apply the payment to an invoice created at the end of the job—is completely impractical.“

February 14, 2025

## Showing most helpful reviews

Showing 1-25 of 3966 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Victoria M.  
CEO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Affordable and User Friendly"

August 21, 2025

5.0

Overall, my experience with Patriot Payroll has been great. I appreciate quality software that is user friendly and easy on the budget!

Pros

Patriot Payroll has been a huge help since my previous payroll software went sour. I was able to transfer my payroll info into Patriot quickly and efficiently using their help pages. The price for the payroll software is affordable for clients like myself who are solo practitioners.

Cons

There is a learning curve to using software like this, but that is to be expected. Their help pages are easy to follow and the videos that demonstrate the steps are a great added touch. Reminder emails about approving payroll would be helpful.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Negative experience with Wave that resulted in needing to transfer to new software.

Review Source

DA

Diana A.  
Office Manager Accountant  
Construction  
Used the software for: 2+ years

### "Patriot Payroll is Awesome!"

February 12, 2026

5.0

My overall experience with Patriot Payroll has been positive. They have been very responsive and professional with any questions and problems I have encountered.

Pros

Customer Support is incredible! Very easy to use and understand. It is not extremely costly. Compliance and tax handling is on point. Patriot Payroll has easy to read payroll reports.

Cons

I can't say I have any dislikes with Patriot Payroll. They just about cover everything efficiently and securely.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Patriot Software

Patriot Payroll had all the boxes checked as far as what we were looking for.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Payroll Taxes not paid on time, payroll reports were incorrect and hard to read, had to email in for reports for time periods needed for audits.

Review Source

MD

Michele D.  
Owner  
Publishing  
Used the software for: Less than 6 months

### "A Great Company with Hopefully Temporary Limitations"

February 14, 2025

3.0

As I said, the customer experience was great. I was disappointed to have to move on. These limitations may not impact other businesses, and I would gladly return to Patriot Accounting if these issues are addressed. They truly are good people.

Pros

First, I want to clarify that this is NOT a negative review. After using QuickBooks for over 20 years, I was pleasantly surprised to find that Patriot Accounting offered everything my small business needed: exceptional customer service, reasonable pricing, and an attractive, intuitive online platform.

Cons

The software has two major limitations for a service business. First, it cannot accept deposits or progress payments for a job; payments can only be made against an existing invoice. While this might not be a problem for some, it created significant issues for me. Once a payment is applied to an invoice, the invoice is "locked" and cannot be modified. This restriction becomes problematic when a customer wants to add or remove a service from their project, or if I want to apply a discount for any reason. The workaround suggested by Patriot—using a journal entry to receive payments (to a bank account but not directly to a customer) and later deleting this journal entry to apply the payment to an invoice created at the end of the job—is completely impractical. The payment and the final invoice would often occur in different years and accounts receivable reports would become meaningless.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Patriot Software

Wave help files were incomprehensible and the impression was they didn't want to offer personalized help.

Review Source

CK

Cheryl K.  
Owner and Benefits Consultant  
Insurance  
Used the software for: 2+ years

### "Best Payroll Software"

February 27, 2026

5.0

Fantastic! I have used a competing and larger Payroll software company in the past and it could not compete with the customer service and ease of use of the product with Patriot.

Pros

The excellent customer support as well as the ease of use of the product. Live customer support is always easily reached with almost no wait times!

Cons

I would like more instructions for those of us with small businesses that simply indicates the tax report(s) we will need to pull and provide our CPA’s for tax deductions.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Name and reviews were most significant to me.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Quickbooks had an issue with my payroll tax payments and talking to someone about the problem and getting it resolved was challenging at best.

Review Source

ST

Sandra T.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Best in the Business—Highly Recommend"

March 27, 2026

5.0

I am an accountant and I have worked with multiple payroll companies. I absolutely love Patriot Payroll. It is user friendly; the price is more than competitive, and the startup discount and referral rewards are great. The reporting features and customer service are top notch. There is a requirement to run payroll four business days ahead of time but there is also an option to prefund payroll to shorten that process time. I have no complaints about Patriot and will continue to recommend them to all my clients.

Pros

The value and the ease of use. Quick response from customer service. The new client and referral discounts are a wonderful bonus. I love the reporting features.

Cons

The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

Mostly the price, customer service and trial period discount. Also, ADP contantly calls with sales pitches and it is annoying.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Paycor was nothing but a hassle. The price wasn't great but navigating their portal was time consuming and not one bit user friendly. Also, their customer service was rude and slow to respond.

Review Source

KC

Kim C.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Patriot Payroll!!"

March 11, 2026

5.0

The system is easy, convenient, comparable in price with other payroll services. They keep you updated when things are due. They are accessible for any questions. They are innovative, improving on an already great system. It has been and continues to be a great experience.

Pros

I absolutely LOVE the fact when you call, you get a live person. Not recordings to connect you to another recording! Patriot has the very BEST customer support! Also, when you are talking to support, they are kind and patient and do not make you feel like you are wasting their time or that you are bothering them. I can’t stress this enough. Patriot is very informative and easy to navigate. It would have to be simple for me to do it. I received an IRS letter one year and called Patriot and it was taken care of. I am so grateful they take care of the quarterly taxes! Patriot makes life easier in the business.

Cons

I honestly cannot think of any cons about this company. Every question I have had, they have patiently walked me through it.

Alternatives considered

[Flock Benefits Administration](https://www.capterra.com/p/173539/Flock/)

Reason for choosing Patriot Software

The monthly cost was lower and initial set up

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

The cost of Patriot was less and I like how you paid per employee

Review Source

PH

Paul H.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Perfect fit for a small company"

December 15, 2025

5.0

We needed to convert our payroll processing system a few years ago - I had heard an ad on the radio for the product and started researching it. It was a perfect fit for us, and we immediately implemented it in 2017, and haven't changed or even considered changing since then, even through our renewed growth.

Pros

The value of the program and ease of processing payroll for our small company. It provides very detailed reports, and is very easy to navigate the system.

Cons

Haven't found anything yet! Every report, every aspect, every output product, even through updates to the software, has been easy to implement and utilize in our ancillary programs.

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Primarily the cost of using the program. We were in a "bad place", and the cost of the previous payroll processing system was well over four times the cost of Patriot Software. Additionally, it was very cumbersome to use.

Review Source

DC

David C.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Patriot Software review"

March 26, 2026

5.0

We like the plain and simple approach to keeping records - Patriot let me get started without a steep learning curve.

Pros

I like how easy and fast it is to make entries and keep track of sales and expenses. When I got started with it, I needed a system to send recurring invoices, and not all accounting programs could do that.

Cons

Hard to change things if I make a mistake. Arbitrary limit on length of reference when recording payments. Some customers have non-numeric check numbers or very long check numbers. Patriot freaks out with this and the error message is not really helpful - we just know from experience what is happening.

Reason for choosing Patriot Software

Expense, simplicity - met our needs at the time

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Needed to keep track of expenses as well as invoicing - Freshbooks at the time only did invoicing.

Review Source

DAK

Dee A K.  
Controller  
Oil & Energy  
Used the software for: 2+ years

### "Great Payroll Program"

March 2, 2026

5.0

Outstanding. No complaints. The program is super easy to use and provides 100% accuracy in reporting.

Pros

Patriots software is user friendly and super easy to implement, easy to use and easy to integrate with employee benefits. The value as compared to other payroll packages and/or services is very substantial. I run payroll for about 20% of what other services would cost. This is a no-brainer if you want to be efficient and effective.

Cons

The 1099 reporting mechanism isn't as smooth as the W-2 reporting. The program needs to be able to print pro-forma 1099-NEC and 1099-MISC without having to use a Preprinted Form.

Switched from

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

ADP was very expensive, the reports are difficult to discern, and sometimes the calculations were incorrect. It just wasn't a good product/service.

Review Source

LO

Lisa O.  
Bookkeeper  
Museums and Institutions  
Used the software for: 2+ years

### "Great Customer Service "

May 21, 2026

5.0

Overall I like Patriot and recommend them quite often. For a small non-profit like us it's crucial to keep costs to a minimum. You get a lot of bang for your buck with Patriot.

Pros

The customer service! The system is fairly easy to use. Entering payroll is very easy, we use the time card feature and that makes it even easier.

Cons

We pay our own taxes, I wish there were more reports for filling out state tax forms like unemployment and paid family/medical leave. Needing to pull more than onw report to accomplish filing some of these returns is a pain in the butt.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

ADP and Paychex are reliable but costly, Gusto was not as user friendly and the stupid pig mascot was just annoying.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

The cost! Sage was out of control. They wanted over $1,300.00 back in 2015.

Review Source

MM

Miik M.  
CEO  
Printing  
Used the software for: 2+ years

### "Stress Free and Easy to Use"

February 27, 2026

5.0

We've been using Patriot Payroll for 5 years now and have always had a good experience. Overall, it is the easiest software we have ever used and love that it takes care of all of our tax compliance issues so we are protected and make sure our employees taxes are always paid.

Pros

Patriot Payroll is super easy to use. If offer an array of features that our company can grow into and is exactly what we need right now. The few times I have had to contact support, they were quick and efficient and very friendly. We like that employees can electronically receive their W-2s. Running weekly payroll is quick and easy.

Cons

We have not run into any problems so far with Patriot Payroll. Their have been no cons to speak of yet and we have been using it for 5 years.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Patriot Software

Priced much lower and was super easy to use. On boarding was also easy.

Review Source

TY

Tina Y.  
Office Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Excellent and Affordable"

March 10, 2026

5.0

Any time I've had an issue it's been user error and either I figured it out on my own or customer service helped me figure it out. Overall, it's very intuitive and makes my job easier, all at a very fair price.

Pros

Very easy to use and easy on the budget. Customer service is top-notch! Love that they file the tax forms for me. One less thing for me to do.

Cons

Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing. The only option is to set an accrual max limit which didn't work because people use their accrued time and therefore accrued time never reached the max.

Alternatives considered

[Breeze](https://www.capterra.com/p/135832/Breeze/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/)

Reason for choosing Patriot Software

It was a better value for the money spent.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Expensive considering I was doing most of the work, including filing of taxes, and we didn't have direct deposit.

Review Source

EK

Elton K.  
Mechanic  
Retail  
Used the software for: Less than 6 months

### "Pros and cons of Patriot"

November 10, 2025

4.0

It is very good for a small business, and very nice people that answer any questions you need answered, I have the best results with them and if they can't find the answer for you

Pros

I enjoy the simplicity of it I like that I can get threw it without a problem, enjoy that it mostly self-explanatory

Cons

not having the reports for city and state taxes, and also would be nice to have a little bit more explanation

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

it was way to high for what we do here, we only have the owner and myself

Review Source

Response from Patriot Software

November 11, 2025

Thanks so much for the fantastic review, Elton! We’re thrilled to hear you’re enjoying Patriot. You can view your city and state tax liabilities by going to Payroll Tax Reports &gt; Payroll Liabilities. If you’re a Full Service Payroll customer, you can also check the Payroll Deposit Reports to see the taxes we’ve deposited on your behalf. Your tax filing packet will include copies of the state and local reports we’ve filed for you. If you ever have questions, our support team is just a call or chat away. We’re here to help you get the most from your payroll software and service.

GB

Gail B.  
Accountant  
Child Day Care Services  
Used the software for: 1-2 years

### "Payroll Software for any size business"

August 27, 2025

5.0

So far so good is my overall experience with the software. We recently converted to direct deposit without hiccups. The printed documentation as well as the how to videos are extremely beneficial. The employee payroll portal allow for employees to enter their own bank account information is a value add.

Pros

The price for the features offered is perfect for start up businesses. The software grows as your business grows and you can enjoy the bells and whistles that the software has to offer.

Cons

You can't save the payroll you've enter; add an employee; and pick up where you left off. The only tax form offered for quarterly taxes is federal 941. I would like to see State forms available as well.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

QuickBooks didn't offer a pay my own payroll taxes feature. The owner likes to pay his own taxes and doesn't want it automatically deducted from the business account.

Switched from

[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)

We needed more automation. We needed a web-based payroll system. A system that wouldn't hold us hostage to the office.

Review Source

GS

Glen S.  
President  
Computer Software  
Used the software for: 1-2 years

### "Strong recommendation from this small biz owner."

May 22, 2026

5.0

I would definitely recommend Patriot to anyone who needs a payroll provider. It's not the cheapest, but they are very competitive and way easier to use than the other provider I was using.

Pros

I chose Patriot because I was frustrated with my previous vendor and they looked affordable and seemed reasonable. I have been greatly impressed with them since signing on -- their customer support is top notch: super responsive, the FAQs are very helpful, even their chatbot is worth using. I like the modern easy to use interface, and the fact that even the more niche deductions I need with my S-Corp are covered cleanly by the software.

Cons

I have no complaints about Patriot. This is my 2nd year using them, and everything just works. No complaints!

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Software

Don't recall exactly -- some combination of price, features, & support.

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Customer support with Paychex was unacceptably poor.

Review Source

DA

Debi A.  
Finance and HR Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Product"

March 9, 2026

5.0

My over all experience has been good. If I have ever needed help there customer Service team is always very Helpful.

Pros

I have really likes the payroll side it is very easy to use and they will help you file your Federal Taxes at the end of the year. Price is very reasonable.

Cons

I have not really found anything I have not liked it all has been really easy to use. I use it every week and I have never had a problem with the program.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

We did a way with ACS and we found a new Accounting software and it did not have payroll with it.

Review Source

RP

Rebecca P.  
Director  
Music  
Used the software for: Less than 6 months

### "Easy, Affordable Payroll Software with Strong Customer Support"

May 26, 2026

5.0

Overall, my experience with Patriot Software has been positive. It offers good value for the money and handles the core payroll functions well. The system is easy to navigate, payroll is not overly complicated, and the customer support team has been helpful. For a small business or nonprofit (like me) that needs reliable payroll without paying for a much larger HR platform, Patriot is a practical and budget-friendly option.

Pros

Patriot Software is straightforward, affordable, and easy to learn. The payroll process is simple to follow, and the platform makes it clear what steps need to be completed. I also appreciate that the pricing is reasonable compared with many other payroll providers, especially for a small organization. Customer support has been helpful and responsive when I have had questions.

Cons

I'm new to payroll and a few features require extra checking or manual confirmation, especially around state-specific payroll items and reporting. I would also like clearer explanations in the interface for certain compliance-related tasks so I can feel more confident that everything is being handled correctly.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing Patriot Software

I chose Patriot Software because it offered the best balance of affordability, ease of use, and payroll support for a small organization. Compared with some alternatives, the pricing felt more manageable, and the platform was simple enough to use without needing a dedicated HR or payroll specialist. I also appreciated that Patriot focused on the core payroll features I actually needed, rather than charging more for a larger system with tools I would not use regularly.

Review Source

LG

Laura G.  
Manager  
Wholesale  
Used the software for: Less than 6 months

### "Patriot is a good value"

May 26, 2026

5.0

Overall experience positive. Great customer support. Patriot is a value for the money and their customer support is excellent. I switched from Quickbooks when the cost got so high and after I had bought the software outright. There are some things I still miss from Quickbooks but overall would recommend Patriot software.

Pros

Patriot is a value for the money and their customer support is excellent. I switched from Quickbooks when the cost got so high and after I had bought the software outright. There are some things I still miss from Quickbooks but overall would recommend Patriot software.

Cons

I would like to be able to search for an estimate by number. I would like estimates and invoices to be laid out in a more user-friendly format. I honestly think I just need to keep learning this system though there may be fixes I haven't discovered yet.

Review Source

DW

David W.  
Co-Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Definitely Approve Of Patriot Software"

May 27, 2026

5.0

Everything was amazing!! Great product! From the sign up to setting up exactly what our company needed was just perfect.

Pros

Its very user friendly to setup and use! Didn't need much help in setting up the software for my company.

Cons

The time to get things approved. I was a little late in getting the direct deposit information together but once I did everything was super fast.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)

Reason for choosing Patriot Software

The easy use and setup. But the huge advantage was the cost.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was way to expensive and was far from user friendly.

Review Source

TP

Tonya P.  
Certified Public Accountant  
Accounting  
Used the software for: Less than 6 months

### "Excellent payroll service for small businesses"

February 27, 2026

5.0

It's great! If my practice grows, I will probably get their bookkeeping software as well, but right now I'm small enough that I don't need it yet.

Pros

The ease of use is the best thing about Patriot Payroll. I was able to set it up without much problem. I have a background in accounting, so I'm not sure how easy it would be if you knew nothing about payroll, but someone who has kept books should be able to do it no problem. Also, their customer support was amazing. I couldn't remember if I'd selected something for the taxes and I wrote their support and the responded within a few hours. The value is great too - the penalties are steep for messing up payroll and so full service payroll is less than the cost of a steak dinner every month. Right now I'm the only employee, but I feel confident that if I bring on staff, that I will not have any trouble setting up compliant payroll for an employee. Forget these huge corporate conglomerates that don't care about you, go with these guys!

Cons

Nothing at all. I felt that the price and support are worth the money that I am paying to be compliant with payroll taxes. So far I have had no bugs or other issues and their support has been fantastic.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Intuit is the devil and they are trying to over-charge everyone once you are stuck in their ecosystem.

Review Source

JF

James F.  
President  
Retail  
Used the software for: Less than 6 months

### "President/CEO"

March 4, 2026

5.0

My overall experience has been excellent. I highly recommend the Patriot Software. So far, it has exceeded my expectations.

Pros

Patriot Payroll was easy to set up and easy to use. The interface is simple and intuitive. Prior to setting up, I called customer service as a test. I got a human on the phone quickly. They were knowledgeable and answered my questions. During the setup, we had additional questions. The person who answered the phone answered the questions without transferring the call. The pricing is very reasonable. The program is easy to use, customer service is excellent, and the pricing is reasonable. You can ask for anything more.

Cons

We have been using Patriot Payroll since January 1, 2026. There is NOTHING I don't like. We were using ADP. I wish I had switched long ago.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Price, functionality/ease of use, and customer service.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

The ADP program is complicated, customer service is lacking, and it's expensive.

Review Source

EB

Eric B.  
Managing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Patriot Software has been a fantastic solution for our accounting needs."

May 21, 2026

5.0

Very happy with product. Patriot Software is easy to use, reliable, and keeps our accounting organized with minimal effort.

Pros

Patriot Software has been a fantastic solution for our accounting needs. The platform is clean, intuitive, and easy to navigate, even for non‑accountants. I appreciate how quickly I can run reports, manage payroll, and keep everything organized without hassle. Their customer support is responsive and genuinely helpful whenever I need guidance. Overall, Patriot has saved us time, reduced errors, and made our accounting process far more efficient. Highly recommend.

Cons

So far we haven't found any features we aren't happy with. Maybe future could provide a RESTapi - but a good web front-end is much more important to successful usage.

Review Source

JC

Jeanne C.  
Business, accounting, bookkeeping  
Marketing and Advertising  
Used the software for: 2+ years

### "Would definitely recommend"

March 30, 2026

5.0

Our company's overall experience with Patriot Payroll has been very favorable through the years. No complaints.

Pros

We've been pleased with Patriot Payroll and have used their services for many years. It's easy-to-use, customer/client support is outstanding, and we seldom (if ever) have had bugs in all the years we've been with them. I have recommended Patriot to my business friends and feel they have earned the 5 starts I have them.

Cons

I can't name a thing that I like least about Patriot Payroll except that a few times there a was a fee that wasn't our company's fault - it was actually an issue between our bank and Patriot.

Review Source

GS

Gillian S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great product - worth the money"

March 9, 2026

5.0

Pros

Patriot is incredibly easy to use, and having this software file my taxes for me is worth its weight in gold. For any questions and issues it has been easy to access customer support, and they have been able to answer all my questions.

Cons

I don't have any negative experiences with Patriot Payroll. In terms of services that are not included, it would be nice to have timesheet management built into my particular product, but I believe that's an additional fee.

Review Source

BD

Beatriz D.  
Office Manager  
Machinery  
Used the software for: 1-2 years

### "Patriot is the best solution for our small business payroll needs"

May 21, 2026

5.0

I heard about Patriot when helping one of my relatives to shut down his business and he couldn't afford the firm he had before. I had never run payroll before... after a few calls to their customer service I was able to run the payroll for the time that company had left. Now I use Patriot software to run payroll for my husband small business. Patriot is the best solution for our small business payroll needs.

Pros

Best solution for my small business payroll needs. Platform is user friendly. I get fast support when needed either over the phone or by chat. To this date i have not experienced bugs.

Cons

I have not experience any issues with Patriot. It fits our needs perfectly. If growing the number of employees, I would have to evaluate the cost and compare it with other options.

Review Source

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