# Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Patriot Software the right Direct Deposit Payroll solution for you? Explore 3640 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116050/Patriot-Software/reviews --- Patriot Software 4.8 (3640) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 7th, 2026 # Reviews of Patriot Software Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews TF Teresa F Founder, Solutions AdvisorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced administrative requests.“ March 3, 2026 TF Teresa F Founder, Solutions AdvisorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the weekend, you must wait until normal business hours.“ March 3, 2026 DD Dan D CFOConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to online chat. When I've had to email questions or changes, it may take 1/2 to 1 business day for them to get back to me, but the cheerful and accurate answers are much appreciated.“ July 22, 2025 JF Jody F OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “The only thing I don't like is when I am doing payroll and if I want to make a wage change for someone, I have to start my payroll all over. “ March 6, 2026 TF Teresa F Founder, Solutions AdvisorComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees.“ March 3, 2026 ST Sandra T OwnerAccounting, Self-employedUsed the software for: 1-2 years. “The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund.“ March 27, 2026 AS Amy S CEOConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “We use it to manage payroll and they just added a schedule payroll feature which is nice.“ November 17, 2025 SS Spencer S Managing Principal and FounderProgram Development, 2 - 10 employeesUsed the software for: Less than 6 months. “What I liked least are occasional minor bugs, including delays in updates and slow page loading, which can be frustrating.“ November 10, 2025 ## Showing most helpful reviews Showing 1-25 of 3640 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Victoria M. CEO Hospital & Health Care Used the software for: Less than 6 months ### "Affordable and User Friendly" August 21, 2025 5.0 Overall, my experience with Patriot Payroll has been great. I appreciate quality software that is user friendly and easy on the budget! Pros Patriot Payroll has been a huge help since my previous payroll software went sour. I was able to transfer my payroll info into Patriot quickly and efficiently using their help pages. The price for the payroll software is affordable for clients like myself who are solo practitioners. Cons There is a learning curve to using software like this, but that is to be expected. Their help pages are easy to follow and the videos that demonstrate the steps are a great added touch. Reminder emails about approving payroll would be helpful. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Negative experience with Wave that resulted in needing to transfer to new software. Review Source SB Susana B. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Like and Dislikes" March 4, 2026 5.0 Overall it has been a pleasant experience and it takes a lot of my plate and piece of mind that business is taken care of. Pros I like Patrios because they deal with all the Payroll stuff for me. I appreciate their support with the click of a button. I had the option to use other companies but so far, 2 years into it, I like Patriots. Cons The automatic emails that didn't make sense but they were quick to resolve it. They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue. I had to reach out to the State and to Patriots and escalate until they figured out what was wrong. Alternatives considered [QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Reason for choosing Patriot Software Yes, I tried an accountant for 2 years before switching to Patriots. I fell like I have more control and bother less now. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) I switched from an accountant was not responsive and it was paper based. I really like that Patriots has everything automatic and I can monitor online at anytime asn ask questions anytime. Review Source FP Fernando P. Administrative Computer Software Used the software for: 2+ years ### "Patriot Payroll makes payroll a breeze with its easy setup and user-friendly interface." October 14, 2024 3.0 Pros I love how simple and straightforward Patriot Payroll is to use. It saves me so much time! Cons I wish Patriot Payroll had more robust reporting features, as the current options are somewhat limited. Review Source PH Paul H. Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Perfect fit for a small company" December 15, 2025 5.0 We needed to convert our payroll processing system a few years ago - I had heard an ad on the radio for the product and started researching it. It was a perfect fit for us, and we immediately implemented it in 2017, and haven't changed or even considered changing since then, even through our renewed growth. Pros The value of the program and ease of processing payroll for our small company. It provides very detailed reports, and is very easy to navigate the system. Cons Haven't found anything yet! Every report, every aspect, every output product, even through updates to the software, has been easy to implement and utilize in our ancillary programs. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Primarily the cost of using the program. We were in a "bad place", and the cost of the previous payroll processing system was well over four times the cost of Patriot Software. Additionally, it was very cumbersome to use. Review Source MM Miik M. CEO Printing Used the software for: 2+ years ### "Stress Free and Easy to Use" February 27, 2026 5.0 We've been using Patriot Payroll for 5 years now and have always had a good experience. Overall, it is the easiest software we have ever used and love that it takes care of all of our tax compliance issues so we are protected and make sure our employees taxes are always paid. Pros Patriot Payroll is super easy to use. If offer an array of features that our company can grow into and is exactly what we need right now. The few times I have had to contact support, they were quick and efficient and very friendly. We like that employees can electronically receive their W-2s. Running weekly payroll is quick and easy. Cons We have not run into any problems so far with Patriot Payroll. Their have been no cons to speak of yet and we have been using it for 5 years. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Reason for choosing Patriot Software Priced much lower and was super easy to use. On boarding was also easy. Review Source TY Tina Y. Office Manager Religious Institutions Used the software for: 1-2 years ### "Excellent and Affordable" March 10, 2026 5.0 Any time I've had an issue it's been user error and either I figured it out on my own or customer service helped me figure it out. Overall, it's very intuitive and makes my job easier, all at a very fair price. Pros Very easy to use and easy on the budget. Customer service is top-notch! Love that they file the tax forms for me. One less thing for me to do. Cons Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing. The only option is to set an accrual max limit which didn't work because people use their accrued time and therefore accrued time never reached the max. Alternatives considered [Breeze](https://www.capterra.com/p/135832/Breeze/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing Patriot Software It was a better value for the money spent. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Expensive considering I was doing most of the work, including filing of taxes, and we didn't have direct deposit. Review Source BK Beth K. Administrative Coordinator Government Administration Used the software for: 1-2 years ### "Worth Every Penny!" March 26, 2026 5.0 Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it. Pros Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. The cost was considerably lower, and they don't hassle us with additional fees for every little thing. AND they process our tax deposits! That's the best part of all. The customer support is superior to any other support I've ever used. The techs are kind, patient, and walk you through anything and everything. Running payroll is the easiest thing, takes no time at all. We've been Patriot client for over a year now and have not run into any issues or glitches at all. It's smooth to use and I can run payroll from anywhere. My phone, at home or just at my desk. I will always give it a 5-star review! Cons I cannot think of one con or negative thing about Patriot Payroll. Quickbooks was a pain and Patriot took that all away! Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Cost and the program is cumbersome. Quickbooks was not designed for a small business like ours. Review Source MC Melissa C. Owner Manager Accounting Used the software for: 2+ years ### "Patriot Payroll is phenomenal!" March 4, 2026 5.0 Pros Patriot Payroll is incredibly easy to use and is so flexible. You can use many different pay types and codes, and I love that Patriot takes care of all the quarterly filing and reports. It is less expensive than the other payroll companies I have used over the last 20 years, and the customer support is fast and accurate. The team is very intuitive and helpful. I have 4 clients that utilize Patriot through my services, and they are all extraordinarily satisfied. Thank you, Patriot, for serving me and my clients so well for over 5 years! Cons In over 5 years, I have yet to find anything that I dislike about Patriot Payroll. Never inaccurate, no system outages - it has been a fantastic experience on all levels. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Ease of use, competitive pricing, excellent customer service Review Source KB Kelly B. Office Manager Insurance Used the software for: 1-2 years ### "Love Patriot Payroll!" February 9, 2026 5.0 Fantastic! Setup was easy. The product is easy to use and the service is quick and excellent knowledge level. I pay my 1099s with a paper check but still need to provide them a 1099 at year's end. Since I run payroll with Patriot I can track those payments and produce a 1099 for free! Nice bonus. Pros After using competitor software, what I like most is that when I do have a question, I get an answer quickly with minimal hold time from someone in the US that I can understand and that is well versed in the software and able to handle the issue in that phone call with no call backs. Cons Now that you have added auto payroll, nothing! I work in lots of different payroll systems for my job and your payroll is superior. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) They were not making all my state reporting and told me I would have to figure it out and file it myself. When I called customer service I held for hours then got someone in a foreign country that had no idea how to fix the product. I was bounced around to different people, on the phone for hours and still no resolution. Review Source JL James L. President Health, Wellness and Fitness Used the software for: 1-2 years ### "Simple To Use" February 11, 2026 5.0 Overall, Patriot gave me an economical solution to a one employee business with multiple contractors that receive 1099s. Pros It's really easy to setup and use. The auto taxes and filings work great. The year end package is very complete. Patriot Payroll even allows 1099 e-filing which is simple to use. Cons It's probably there, but I haven't found where to print auto deposited paystubs. You don't get confirmation of tax filings until after the following month, but you can check the status of the filings. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Patriot Software Inexpensive option for our company. I didn't need the Quickbooks Accounting which is cumbersome. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) The cost got too high and I had an option for accounting. Review Source DD Dan D. CFO Construction Used the software for: 2+ years ### "Happy I switched to Patriot Payroll" July 22, 2025 5.0 I've been very happy with Patriot Payroll for 5 years for 2 different companies, thus 2 different log ins, so I guess I have 10 administrative years of being happy! Pros What's not to love? Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to online chat. When I've had to email questions or changes, it may take 1/2 to 1 business day for them to get back to me, but the cheerful and accurate answers are much appreciated. Cons Employees complain about the online portal they use, but as an employee myself, I think the portal works as intended. Switched from [ADP HR Assist](https://www.capterra.com/p/173960/HR-Assist/) Prices for ADP were very high for weekly payroll, and their HR tools were not time savers. Review Source PS Patricia S. Accountant Real Estate Used the software for: 1-2 years ### "Great experience with Patriot Software" April 25, 2025 5.0 I have had a great experience. I have not had to contact customer service very often, but they are very responsive and helpful. I was invited to an HR zoom meeting about employee handbooks, which we did not currently have. I have since signed up for that feature and am in the process of creating our handbook. Pros I like that Patriot takes care of all of the Federal and State filings for me. This saves me a lot of time and worry about getting things filed correctly and on time. It was really nice not having to purchase W-2's at year end. An added benefit is that I am paying less with Patriot than the software I was using and getting so much more. Cons I had to get used to turning payroll in five days ahead instead of the two days that I was used to. I missed one time because of a Holiday, but that was totally my fault. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Thy were not going to support my version of QuickBooks anymore. My IT support suggested Patriot Payroll. When I quit QuickBooks, I found out that they were charging us for two payroll subscriptions. I am saving money now. Review Source MS Milton S. Owner - Provider Hospital & Health Care Used the software for: 2+ years ### "Hats off to Patriot Payroll" February 12, 2026 5.0 I chose Patriot Payroll because I wanted a good value and a flexible service that met my payroll needs. Patriot has proven to exceed my highest expectations, and I'm very grateful to have found it and to use it. Pros It is extremely easy to set up and use, is a great value for the money, and helps me smoothly run payroll and pay payroll taxes. Further, whenever I have a question or challenge with some aspect of payroll, all I have to do is email customer support and I then receive a prompt, thorough, and thoughtful response that helps me solve the problem I'm having or completely answers my question. Cons There is nothing I dislike about it, so it's difficult to answer this question. Here's a very minor issue: sometimes the amounts in payroll differ by a cent or two from my reckoning -- it's clearly a rounding issue, and I easily work around it, so it is of no consequence to me. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) QB Payroll was significantly more expensive, had features I did not require, and was not easy for me to customize for my needs. Review Source LA Lilla A. Assistant Property Manager - Accounting Real Estate Used the software for: Less than 6 months ### "Get Patriot Software!" March 4, 2026 5.0 I have enjoyed speaking to each service representative, who were kind and patient while onboarding and setting up the employee profiles. Pros Customer Support is so easy, you speak to a live human being. Onboarding was seamless with much assistance over the phone and through email communication. Cons I would like to set up my Contractors on Autopay. A new function that they are working on. I'd like to combine reports and export. I wish I could pay my invoice with Papal or E check instead of a credit card. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Cost, and we could never speak to or get an email response from our representative. They missed our auto pay numerous times. Review Source CA Cori A. COO Design Used the software for: Less than 6 months ### "Easy and cost effective payroll with excellent support when you need it!" December 4, 2025 5.0 This is our first payroll system as we've just hired employees. We have had some basic questions about payroll in general and the chat and customer service overall has been stellar - very clear answers and communication. The user interface is very straightforward. And I love being able to pay contractors through Patriot as well! Pros Simple, cost effective, excellent customer service support! We enjoy learning about the founding and supporting a fellow US business. Cons We've only been using for a few months, but we truly have no complaints so far! Maybe a easier spot for the payroll schedule so I can easily double check upcoming dates for the next payrolls? That being said, I haven't ventured into the autopay payroll yet so that may already exist! Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Patriot Software Cost effective, simple/straightforward for first need of payroll with our small business Review Source sR shannel R. President Accounting Used the software for: 2+ years ### "Simple and accurate payroll" December 19, 2024 4.0 Painless, the payroll processing has been as simple as you can ask for, I have not experience any problems and I was assisted with all the questions that I had. Pros Ease of use and setup. The customer service team is extremely helpful even for the simple questions. I love the simplicity of the integrated timecard program, it make the processing even easier. Cons The only complaint I have is when there is a change on one person and it is found after the hours have been entered for everyone and you have to start over to make that change. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Patriot Software discounted price for an accountant user and ease of use. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) wanted online at a reasonable price that was simple to use. Review Source LM Lori M. Owner Food & Beverages Used the software for: 2+ years ### "Best business decision for handling payroll! " May 19, 2025 5.0 From the beginning, I was impressed by how easy Patriot Payroll was to use. It came highly recommended by my CPA, and after using it for over three years, I can confidently say I love it. The setup was simple, the interface is user-friendly, and it continues to deliver reliable service year after year. Pros What I like most about Patriot Payroll is that it’s one less thing I have to worry about. As a business owner, there are already so many responsibilities to juggle, and having Patriot Software handle payroll gives me peace of mind. It simplifies the process and frees up my time to focus on other aspects of running my business. Cons I enjoy all aspects of this service. I do not have any negative comments to share at this time. I’m completely satisfied! Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Patriot Software Cost, ease of use and recommended by a professional Review Source AL Alexis L. HR and Payroll Business Partner Human Resources Used the software for: 2+ years ### "Best Customer Service of All Platforms" August 26, 2025 5.0 We love the simplicity of Patriot, but also appreciate their improvements to meet the needs of larger companies. If you need simple payroll for a few employees, or a robust platform for many employees and 1099 contractors, we feel confident using Patriot. And we can't stress enough how much their customer service outshines everything and everyone. Pros Simple and user-friendly, but still always implementing new features to make life easier and improve on their already great foundation. The number one best thing about Patriot though, is their customer service. We may run into issues with the software, but being able to chat or call someone (and get a real person), has always compensated for any software shortcomings. Cons I do wish they would go back to including a broken up version of the quarterly tax filing reports, in addition to one big packet for each quarter. Clients will often request just a 941 report, and we have to send a full packet or take the time to extract that one report from the packet. It was nice when you had options. Review Source WD William D. Co-Owner and Operations Executive Health, Wellness and Fitness Used the software for: 2+ years ### "Patriot Payroll is Solid and Customer Service is Top-Notch" August 27, 2025 5.0 We have no qualms with Patriot Payroll and have used it for a few years now. We recommend it often. It is one of the few services we have that we haven't changed or considered changing during the lifespan of our business. Pros Patriot Payroll has a learning curve but it's not difficult and there are plenty of helpful FAQ and instructions, as well as customer service available by chat or phone. I like how, now that we've been using it, it's easy to do our bi-weekly payroll. Overall, though, what I like most about Patriot Payroll is the customer service. We'd had few issues, or questions, but each time we've been helped promptly by someone who genuinely seems to care about helping. That's not common these days. Cons It's a bit rigid and not entirely intuitive until you get the hang of it. More video tutorials or even a "Patriot Payroll 101" online orientation class may be useful. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Patriot Software Better interface, better customer service Review Source GS Gillian S. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great product - worth the money" March 9, 2026 5.0 Pros Patriot is incredibly easy to use, and having this software file my taxes for me is worth its weight in gold. For any questions and issues it has been easy to access customer support, and they have been able to answer all my questions. Cons I don't have any negative experiences with Patriot Payroll. In terms of services that are not included, it would be nice to have timesheet management built into my particular product, but I believe that's an additional fee. Review Source SB Suzanne B. owner Dairy Used the software for: 1-2 years ### "Super easy and Reliable" February 9, 2026 5.0 Excellent. Staff are knowledgeable, program is easy to use, feels secure. When unusual circumstances come up, staff is usually able to resolve quickly Pros It's there ready for me to use whenever it works in my schedule. Love that the taxes are paid on time every time. Cons Never sure when the payroll will be taken from my account. It can be difficult to get answers to irregular issues Review Source RA RAFI A. Office manager Construction Used the software for: 1-2 years ### "Super software" February 3, 2026 5.0 overall, I am very happy with Patriot payroll. it made my job much easier. I will definitely recommend to my friends Pros Knowledgeable customer service. always there to help you. calls get answered in a very short time. they even call you back if the problem is not solved. Cons searching for reports, specially, copy of older payroll checks. but with little search you can find them Review Source LG Lynne G. Office Manager Religious Institutions Used the software for: 2+ years ### "Making Payroll easy!" March 10, 2026 5.0 I'm very pleased with Patriot Payroll. I only use the basic payroll service to save on money, so I rely on Patriot Payroll's great reports to make my filings myself. I also love paying Patriot to file my 1099's. Pros Patriot Payroll is SUPER easy to use and a great value for the money! I appreciate that they can file my end of year 1099's and W2's for me! Cons The amount of time needed for direct deposit is a day longer than I'm used to from my other software, but it is manageable. Review Source BD Brooks D. Owner Construction Used the software for: 6-12 months ### "Patriot Review" February 3, 2026 5.0 Good, easy to use, customer service is clear English speaking folks who know exactly how to help every time I call. Pros Great customer service when I need to call for assistance with end of the year 401k stuff and bonus check stuff. Cons Some things fell though my cracks regarding unemployment or paid family medical leave, unclear about who was in charge or that, you guys or me. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Accountant suggested something different. Review Source DF Donna F. Owner, Estate Organizing Consumer Services Used the software for: 2+ years ### "Happy Customer" July 22, 2025 5.0 I am happy using the Patriot Software system as my payroll service and would recommend it to others. Pros I enjoy using Patriot Software because it is easy to use and customer service is knowledgeable and helpful. Cons I find that my new employees don't always understand what steps they need to take regarding setting up direct deposit or entering tax info. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.