# Page 14 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Patriot Software the right Payroll solution for you? Explore 3935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Software/reviews

---

Patriot Software

4.8 (3935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 30th, 2026

# Page 14 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 326-350 of 3935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KW

Kevin W.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Patriot inexpensive and works well for small business"

July 2, 2024

5.0

We are a small business with irregular payroll. Patriot works for us as it is inexpensive and allows us to issue a paycheck only when we need it.

Pros

It is easy to use and understand. When I had questions, they were answered within 24 hours.

Cons

No cons so far, we haven't had any issues with Patriot.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

QB too big. Felt like a number. Took too long to get an answer. Also, the QB prices were. higher.

Review Source

DE

Danel E.  
Owner and Accountant  
Accounting  
Used the software for: 1-2 years

### "Patriot gets 2 Thumbs Up "

June 1, 2024

5.0

it has been great. i tried a few different options before patriot and fell in love with patriot. highly recommend.

Pros

user friendly interface, robust functionality, time saving, customer support, scalability, security.

Cons

the only thing that i would like to see improve a bit is the timing needed for direct deposit and the time tracking.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Patriot was quick, easy, and flexible. It met every one of my needs.

Switched from

[Payroll4Free.com](https://www.capterra.com/p/176007/Payroll4Free-com/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Cost, efficiencies, the structure of the system - all of these things allowed me to provide payroll services quickly, easily, and accurately for all of my clients as well as my own company within one login very easily.

Review Source

KM

Kim M.  
Office Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "I love using Patriot Payroll"

March 11, 2024

5.0

I use Patriot Payroll and have at my other job for a few years now and suggested switching from ADP to Patriot to save money since Patriot charges monthly and ADP charges per payroll. Both companies I work for are small businesses and so it seems silly to pay as much as we were. Their customer service though is also the reason I love Patriot Payroll!

Pros

Patriot payroll once it is set up is very quick and easy to use. I have had to call support a couple of times when I needed quick information and wasn't exactly sure where to find it. Any time I have called support they have been positive, friendly and super helpful...always a great experience and solved my problem or question on the first phone call which I appreciate!

Cons

Setting up multi states...each state does things differently and can be confusing getting all the proper information and getting everything set up...once set up though its perfect!

Reason for choosing Patriot Software

Customer service and cost were why we switched

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Patriot Payroll is more cost effective for our small business

Review Source

VF

Valerie F.  
Owner Operator  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Such a relief! "

May 29, 2024

5.0

Overall very good. I went back and added this feature a couple of months after I had started the accounting program, adding it in later was somewhat of a struggle as it caused a few glitches in the system. But with the help of patriots employees, we got it all worked out, and it has been great!

Pros

I love that they keep me informed, I know just how much is coming out of my account for employee taxes and when. They make the process so easy and it really is such a relief to know that it’s not only done but most importantly that it is done correctly!

Cons

I wish there was more information about pay periods, such as how to set it up. I have struggled in this area .

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Software

Price & Customer Service + being US based was a huge point for me as a small business.

Review Source

NN

Nelson N.  
Consultant  
Financial Services  
Used the software for: Less than 6 months

### "Patriot Payroll for Small Business"

July 23, 2024

5.0

For a small business owner without any expertise in payroll, Patriot does a nice job at an affordable price.

Pros

Patriot's customer support was very helpful in getting me set up and walking me through the process.

Cons

The time to place a direct deposit in the employees' account is excessive.

Review Source

JM

Jocelyn M.  
Occupational Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Great Customer Service"

March 29, 2024

3.0

With every program, it takes a bit to figure out the flow. I am still struggling with the reports and reconciling my bank statements, which was never a problem before. Fortunately, the customer service is amazing. I've spent many hours with them.

Pros

The customer service is incredibly helpful.

Cons

The software is challenging if you do not have an accounting background.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quickbooks kept increasing their prices and I lost trust in what next year's bill would be. Plus, I like purchasing the program and not paying a yearly fee for a desktop download. They also deny access to your account after 1 year from canceling your purchase. There were way too many features I did not need and wanted to simplify my accounting as well as the cost.

Review Source

MC

Mary C.  
Vice President, Treasurer  
Construction  
Used the software for: 6-12 months

### "Amazing Product"

July 14, 2023

5.0

is absolutely amazing. It is a super easy format and set up. Very easy & simple to navigate and learn. You can not find an invoice & accounting product that does this much for this price point. I only wish I knew about it sooner. I was paying over $130 per month for just invoiced our customers. This software is a hidden Jem. I tell everyone I know about it!!

Pros

Super easy format to navigate and understand. I had no issues with my customers when I switched softwares. The price is amazing compared to what I was using. My monthly subscription price was consistently going up. I live the fixed pricing.

Cons

I have Zero cons with so far.

Reason for choosing Patriot Software

I did not consider another product

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I was costing way too much for what I needed for our business.

Review Source

RS

Robert S.  
Owner-engineer  
Sporting Goods  
Used the software for: I used a free trial

### "Patriot software review"

June 11, 2024

2.0

Worked well for as small as our company is but not for larger company’s

Pros

I liked that it was somewhat user friendly

Cons

It didn’t work some newer AP applications

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Price was the main reason and user count

Review Source

LV

Loren V.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Should have switched sooner."

July 10, 2024

5.0

I only switched when my previous payroll company tried to charge me $700 to file blank quarterlies for a former employee. I'm so glad that happened because Patriot is a better experience for less money.

Pros

The support folks really seem to care both in setup and addressing issues. Rather amazing for a 'value priced' service. I'm really happy.

Cons

Time tracking could be a bit better, but improving.

Review Source

DC

Diana C.  
Owner  
Education Management  
Used the software for: 2+ years

### "Saved my small business"

March 3, 2023

5.0

It's been a positive experience. When I need it, it's there, and I don't have to think or worry about it otherwise. This is the best thing because my work in my day-to-day business is time consuming. I was all on my own in unfamiliar territory when I lost my bookkeeper but when I signed on with Patriot I was alone no more. Because of them we continue to serve the public and keep people working. Patriotism is a fitting name. Thank you all so much!

Pros

Ease of use; personable customer support (a phone call away); affordable; peace of mind.

Cons

I can't think of anything I don't like about this software.

Review Source

SG

Sandra G.  
Ceo  
Financial Services  
Used the software for: 6-12 months

### "Great Service-Saves time and Headackes!"

June 27, 2024

5.0

Love this service. Highly recommend it.

Pros

It does everything for me and I can be sure all our taxes are filed and paid in time

Cons

Some difficulty finding right reports and understanding how to set up vacation and sick time. Need simple tutorials

Reason for choosing Patriot Software

Had exactly what I needed

Review Source

JF

John F.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Patriot Payroll-No Worries Program & Support!"

June 27, 2024

5.0

My experience overall has been excellent! My customer service has been professional!

Pros

It is timely and accurate in paying payrolls, paying taxes and tax reports!

Cons

No negative feedback! I got the help I needed every time!

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

The price for was much cheaper!

Review Source

MM

Melissa M.  
Bookkeeper  
Automotive  
Used the software for: 6-12 months

### "Great software at a great price!"

March 26, 2024

5.0

I love . The price is amazing for all that you get with this software. I have had smooth sailing ever since I changed to Patriot.

Pros

I am a control freak, so I like to do simple debit and credit accounting so that I can control everything going into my books. Patriot is easy to use and doesn't have all the what I call "noise" that other accounting softwares have. Some programs have so much fluff added to them but all I want are the basics and Patriot gives me that. This makes it easy to use.

Cons

There are a few things in invoicing and bill pay that I might change but they are minimal. Other than that I have no issues with this software.

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Reason for choosing Patriot Software

has everything I need and the price was really good. This software was recommended to me from a friend.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I did not like all the automated entries that were being done in Quickbooks that I wasn't aware of. I like to have complete control of everything that goes into my bookkeeping. When choosing between several accounting software packages, I just couldn't believe the price for this software.

Review Source

Hadasseh A.  
Human Resources  
Information Technology and Services  
Used the software for: 6-12 months

### "Patriot Payroll"

September 25, 2023

5.0

My overall experience with Patriot Payroll has been positive. The software streamlines payroll processing, it simplifies tax compliance, and offers user-friendly features. It customer support is reliable, and it's particularly well-suited for small businesses seeking an efficient and cost-effective solution for managing payroll tasks.

Pros

what I like about patriot payroll, it is time saving, user-friendly, cost effective and Tax compliance

Cons

I observed Patriot Payroll lacks advanced HR features like performance management and benefits administration, making it primarily suitable for basic payroll needs.

Review Source

DK

Dominika K.  
Founder  
E-Learning  
Used the software for: 1-2 years

### "Highly recommend!"

June 27, 2024

5.0

I have been using Patriot Payroll for 3 years now, and it's been a great experience. I highly recommend it!

Pros

user friendly, competent customer service, comptetive price.

Cons

Not a single thing comes to my mind, it's been a great experience.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Patriot Software

Recommendation from a person who uses Patriot

Review Source

RZ

Rhonda Z.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Patriot Payroll is user friendly and cost effective. "

June 1, 2024

5.0

We have been very pleased with the service.

Pros

Patriot Payroll is easy to use and has good reporting.

Cons

Very little that we have not liked while using Patriot.

Review Source

DG

David G.  
Director  
Warehousing  
Used the software for: Less than 6 months

### "Patriot Payroll is the best move I've made in a long time!"

April 2, 2024

5.0

The Patriot Payroll staff is AMAZING to work with! \[sensitive content hidden\] has been my guide and coach all the way through. Every time I call with a question, \[sensitive content hidden\] answers it easily and walks me through to be sure I get what he's teaching me. I can't state enough that Patriot has been a game-changer for me in my office workload. Every month, every quarter, I'm saving HOURS of manual work that I can now apply elsewhere.

Pros

I love how easy it was to switch my payroll from an annually purchased in-house software package, to the Patriot system. I love that I no longer have to open a file, save a backup, and process each employee individually, print tax reports monthly, quarterly, and annually. I wasted so much time in the past. Besides being easier, this payroll system is actually less expensive in the long haul for hours of work saved.

Cons

Having to modify my in-house record keeping on Quicken software. I'd been set up for my manual payroll previously, with automated entry system in quicken. I've had to modify that process over time to be sure and track my tax payments. Not a huge deal, more of a process of transitioning from one system to another. Still a WHOLE LOT EASIER to manage than all the work I did before.

Reason for choosing Patriot Software

Phone calls to customer support regarding onboarding. Patriot's staff was way more friendly, real, and authentic.

Switched from

[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)

I was frustrated with the hours of work it took to file monthly and quarterly payroll tax reports. EVERY FACET of my payroll tax is covered, from earned income to state and federal unemployment taxes. Everything!! As a bonus, I now also have direct deposit for my employees. At the price, this Patriot Payroll is a no-brainer!

Review Source

BK

Beth K.  
Business Administrator  
Consumer Services  
Used the software for: 1-2 years

### "The best value in payroll services"

September 21, 2023

5.0

I have used Patriot in different settings for over 5 years, and have had no issues. They are the best bang for the buck in payroll processing, and while other companies are outsourcing their customer service (making it essentially worthless), Patriot keeps it US-based, which makes getting help a breeze.

Pros

The best things about Patriot are (1) the customer service - always pleasant and get our answers easily, (2) the price - it really can't be beat for full service payroll, and (3) ease of use - their web portal is very easy to use and navigate.

Cons

I do wish there was an actual app for mobile phones to more easily run payroll that way. Going through a browser on a phone can sometimes be clunky. I would like to see more options for customizable payroll reports.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

Better pricing, didn't have a bunch of features we don't need.

Switched from

[OnPay](https://www.capterra.com/p/167109/OnPay/)

Better price, better functionality.

Review Source

Daphne P.  
CEO  
Construction  
Used the software for: 1-2 years

### "My payroll experence"

January 9, 2024

5.0

I have no complaints and I'm very happy with the payroll software and the professionalism that is provided. I love it and have recommended this to every business person that I know.

Pros

The simplicity of the software is so user-friendly. Also, if you do have a question you can call and speak with a professional and get patient and competent help and you don't have to strain to try to understand through a thick accent as to what is being said.

Cons

If you don't have anything nice to say, say nothing at all.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I was being charged for services that were not requested. I looked into the payroll and spoke with a person who was with QB and specifically told them that I was not signing up and was charged for payroll that I didn't request. When I tried to speak with someone about the charge I couldn't get the help that I needed.

Review Source

LN

LaDonnna N.  
Bookkeeper  
Insurance  
Used the software for: Less than 6 months

### "Payroll The Easy Way"

July 3, 2024

5.0

I would recommend Patriot Payroll to anyone who needs a solid payroll program that is easy to use and has a very short learning curve.

Pros

It is straightforward, easy to use, and flexible. I have not had one problem with this payroll program.

Cons

Setup was meticulous, but the customer support was very helpful.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)

Reason for choosing Patriot Software

US based customer support was #1. Experience with working with other company's customer service for another client was not good.

Review Source

CB

Charlton B.  
Clerk  
Government Administration  
Used the software for: 2+ years

### "The payroll system for small to medium business"

July 29, 2022

4.0

The software is really easy and effortless to use the only down side to it is the leave system.

Pros

The integrating of this software was amazing from loading every employee on to the system, making payments to the employees are very easy and the time management is one of the best out there currently.

Cons

The only problem is that you have to pay for every employee that you load on to the software and a well corrected leave system will benefit the Patriot Payroll

Review Source

SS

Steve S.  
President  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Patriot Payroll, Perfect for small business's"

January 5, 2021

5.0

Anyting you need to do for payroll, taxes, tax filing, W2's etc, it's all there. At the end of the year, print out your payroll and tax papers, give them to your tax preparer and your done. Literally in 10 minutes (including print time) your paperwork is done. They do it all for you!

Pros

When joining Patriot Payroll, I was sceptical about the cost and functionality. I have used 3 "big name" companies, and was always in disagreement about their products, pricing and what they actually did. When you need payroll, it was one cost, then if you needed reports, tax payments, and many other things, the costs just kept going up. Those costs avergaed $150 a month. Now I see why they are multi million dollar companies. As a small business owner, the bottom line is very thin and we always have to be aware in the cost for any service. When I started Patriot Payroll, I was eager to see if they in fact were a true value company, and in the first 6 months, it paid for itself. I am super happy as a customer. For one low price, they help you set-up your employee base, salaries or hourly wages, tax numbers, unemployment taxes and more. When you run a payroll, it really only takes me 3 minutes to complete one. Then when the taxes are paid, Patriot also does that and more. They process and send out my quarterly papers and pay all my taxes after linking to my bank. If you need any reports, they are at your fingertips. No longer paying another company extra when you need to get a duplicate employee payroll report. If your stuck and have no where to go, you call their customer service line or email them and within minutes you have your answer. I have referred many people to this company and for good reason. They are great! The name says it all. Patriot.

Cons

None that I can think of, and after many years of using, that's awesome!

Reason for choosing Patriot Software

Cost being number one as being a small business with less than 4 employees, I couldn't afford a big box companies fees. They have no fee structure for small business. You have 4 employees, they charge you the same as if you have 100-1000 employees.

Review Source

TW

Taylor W.  
Account Analyst  
Real Estate  
Used the software for: 1-2 years

### "Overall please with our switch from Quickbooks to Patriot"

January 6, 2021

4.0

Overall we have had a great experience with patriot, we had quite a few issues with the transition over (mainly due to the fact we made the switch in the 4th Qtr of 2019 so there was a ton of data to be entered). Because of the amount of data and timing we have had several issues with our tax filing from 2019- but what I love the most about patriot is that they are the most accessible help line that I have ever came across in the business world, you rarely wait on hold for longer than 10 minutes and it has never taken them longer than a few hours to respond to emails- making problem resolutions very quick.

Pros

I love how organized it keeps all of our data and the ability to send our hourly time clocks straight to the payroll.

Cons

I wish that you could hide inactive employees from the reports drop downs, and wish that you could create groups within the reports so that you dont have to hunt and peck for certain employees when running reports. I also wish that there was a way for the managers to view hourly time clocks without needing access to the main admin account.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Patriot Software

When doing research we found the patriot interface more appealing, and the way that it layed out its features made it stand out as the best solution.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

For us we had the desk top version of QuickBooks and it was starting to crash, so I had to call their help line (which was a terrible experience every time, I always got bounced around about 4 times before ending up on the phone with someone who could actually help) . We were eventually told that we used to much data and would need to upgrade to a plan that was $600 a month ( we are a small company with only 12 employees, so to us that just felt like we were being taken advantage of). I got on line and researched alternative's and patriot was the one that we found most appealing- and previously we were paying more for QuickBooks and had to file our own taxes (which resulted in quite a bit of stress and uncertainty). Overall patriot seemed like a much more reasonable, and better option for our company than QuickBooks

Review Source

MR

Melissa R.  
Accounting and HR Manager  
Construction  
Used the software for: 2+ years

### "Big fan of Patriot Payroll"

January 19, 2024

5.0

This is the first web-based program I have used and I have been very happy with it. It's easy to navigate and easy to find any reporting I may need.

Pros

Having a website-based payroll system makes it easy to access. I can keep track of paid time off, deductions, garnishments and all the reporting. I appreciate being able to see past reporting and filings as well. It's live time so I can see employees logging in and out of the timeclock. Working with technical support as always been a positive experience, I can get answers right away.

Cons

The con about using this system is that it is not correctly registering our overnight crews clock ins and outs. Because they clock in the next day their hours must be manually corrected. I was told this is being worked on in order to get corrected in the future.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

At the time I think Gusto was charging a little more and also the sales team seemed more aggressive.

Switched from

[PreciseTime](https://www.capterra.com/p/10011356/PreciseTime/)

Previously the company was using a physical timecard system. Staff would swipe a card in and out. Then you would have to export that time into the software system. This system also did not keep track of overnight time correctly. Everything was very manual and staff couldn't see their timesheets or add in time off.

Review Source

SS

Samantha S.  
HR Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "User friendly & good for the money"

October 7, 2022

4.0

Overall, it is a good software. It is easy to see employee information, make changes, send invites to employees, track pay, enter/delete deductions, etc.

Pros

Very user friendly & easy to correct any mistakes that may have been made. Customer service is always a delight. They seem to really care about my needs and get me exactly what I need in a timely manner.

Cons

Not being able to pull specific YTD information without going through other reports. Not having an app for employees to download.

Alternatives considered

[TrackSmart Attendance](https://www.capterra.com/p/120374/TrackSmart-Attendance/)

Reason for choosing Patriot Software

The price, customer service, ease of access, free trial allowance. I love that I could test it before committing to it. You never know if you really like something until you try it.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Other softwares weren't working with my needs for direct deposit. They were more expensive than I'd like. Being a small start-up business, every penny counts.

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.