# Page 16 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is Patriot Software the right Payroll solution for you? Explore 3935 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116050/Patriot-Software/reviews --- Patriot Software 4.8 (3935) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 16 - Reviews of Patriot Software ## Showing most helpful reviews Showing 376-400 of 3935 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RO Rachel O. Bookkeeper Accounting Used the software for: 6-12 months ### "Great for full service payroll!" June 29, 2022 5.0 I love the software and the full service payroll option. It has saved me time and money and aggravation. Pros I love how fast and easy this software is to use. They are the lowest cost for full service payroll, and were fairly easy to set up. They integrate with QBO and have good customer service. Cons I don't like the lag time between running payroll and direct deposit. You have to run it 4-5 days ahead of time or you are out of luck. Reason for choosing Patriot Software Patriot was lower cost, and they offered something Gusto did not - the ability to file Wyoming Workman's Comp reports and payments. Review Source JG Jody G. Tax Preparer Financial Services Used the software for: 2+ years ### "Customer Service is A++" October 24, 2023 5.0 Definitely an A overall and have no intentions of switching to another provider. If I leave it would be because I stop offering payroll services OR have an extremely bad experience, which I just don't forsee happening. Pros The customer service is outstanding and one of the main reasons that I would not switch to another software. In a day in age where automated and AI are the new norm, it is refreshing to be able to directly speak with / chat with a real live person. Cons The number of days needed ahead of time to submit direct deposit payroll. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Patriot Software customer service and the ease of use of the program. ADP was grossly overcharging for services in my opinion. Review Source JC Jeff C. Owner Legal Services Used the software for: Less than 6 months ### "Great Price. Not intuitive, but gets the job done" September 15, 2020 4.0 Patriot seems like a payroll company which later added accounting. The payroll module is so easy to use and they appear to have thought of everything. The accounting module is much more quirky and seems a bit haphazzard. But their people are friendly and accomodating, so hopefully, they will up their game on the accounting side. From a price standpoint, you can't beat them for an on-line program that can be shared among users (staff, bookkeeper, attorneys, etc). Pros We switched from QuickBooks and that process was fairly easy, along with great support from Patriot. That's the best part of the software - the people at Patriot. They are prompt, attentive, and seem genuinely interested in improving their product. A close second is the Payroll product. It is ridiculously easy to use and far less expensive the most other on-line payroll services. Cons It is not intuitive. For example, if you just want to look at your general checkbook ledger, you cannot just click on an icon. You have to go to reports and then find the one that says "account balances." There are a number of things that make sense after you do them (voiding or deleting a check is a multistep process), but it's frustrating trying to find them. One of the biggest head scratchers is that printing a three-part check only prints on two parts of the check. That seems like a pretty basic item to fix, but it's still only two-parts. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing Patriot Software Patriot's payroll is easier to use and far less expensive than Intuit's. And we did not need all the bells and whistles that Intuit offers, so Patriot seemed like the right solution. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We decided to be entirely in the cloud, so Desktop Enterprise was not going to cut it. We looked at Intuit's online programs, but had sticker shock, especially with the payroll module. We only have two people getting paid via payroll, so it seemed excessive to pay Intuit's prices. We also did not need the myriad features Quick Books offer, as we have fairly simple accounting and payroll needs. We went looking for other on-line solutions and really liked Patriot's design, cost, ease for switching over, and people. We are hoping the accounting program becomes easier and more user-friendly. Review Source Abdelati L. Treasury Accounting Used the software for: 1-2 years ### "The integrated product in accounting is really excellent and amazing at work..!" August 23, 2023 5.0 As an accountant, I found in this product the amazing work in analyzing and managing financial and accounting, as well as managing the company and others. Pros This product is characterized by accurate work in accounting and financial management and its reports. Cons A good product at work consists of several working tools. Review Source JW Janet W. MD Health, Wellness and Fitness Used the software for: 1-2 years ### "Very Happy with Patriot Payroll" May 31, 2024 5.0 My experience has been has been fabulous. Pros I find the people at Patriot wonderful to work with and they answer when I call! Cons It's more difficult to make changes to a payroll than my previus service. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Too expensive and difficult customer service. Review Source JB Jennifer B. Project Engineer Civil Engineering Used the software for: Less than 6 months ### "The good and the bad" January 8, 2024 4.0 It has not been a smooth transition overall, but we're working through it. I feel it would be so painful to switch to another company at this point, after everything we've had to learn and go through, that I'd be reluctant to do so unless something really bad happened. I'm hoping this is going to smooth out now that we are in real time and not working from history. Pros I like the friendly interface and use of direct deposit (once we got through setting it up). Payroll is quick to run now that it's set up. Cons The setup and entering payroll history at the start of the fourth quarter took approximately 24 work hours. It was not easy, and getting direct deposit approved took time as well. The payroll history is not fool proof as I mentioned--the software caused an error when running payroll for two states that still hasn't been fixed. Also, the vacation and sick time tracking does not cap properly (as it says it does) and so we'll need to track this separately outside of the software, which is a pain. Customer service has been good overall, though we have had conflicting responses at times. It has not been a smooth transition overall, but we're working through it. Alternatives considered [OnPay](https://www.capterra.com/p/167109/OnPay/)[Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Patriot Software We chose Patriot due to the tax support guarantee and the ability to run multi-state payroll and include expense reimbursement. Review Source CH Cody H. Founder Marketing and Advertising Used the software for: 6-12 months ### "Ehh.." October 11, 2022 3.0 I am not a fan. Since I started using patriot prices increased for me twice. And services have not changed. Pros It works great for what I have had the ability to use it for. However it’s very expensive considering for the last year o am only able to is it for onvoice tracking. Cons It works as should but software won’t link to my account so I am not able to use it for anything more then invoicing. Review Source JT Jan T. treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "New Customer using Patriot" July 2, 2024 4.0 We have been with Patriot for about 6 months. After getting everything set up, the process has been very smooth. Pros Customer reps are very friendly and helpful. Cons It was a lot harder to go through the set up process than I thought it would be. Review Source LC Lisa C. Partner Photography Used the software for: Less than 6 months ### "I love Patriot Payroll! So easy to use!" June 12, 2023 5.0 Pros I love that Patriot was easy to understand, implement and use! I switched to Patriot from QB payroll mid year and Patriot made the process super easy. I had the option to have Patriot handle the transition, or I could self implement. Being that I am a night owl and type A, I handled it myself. It was very easy and seamless. I did contact customer service once and they were helpful and responsive. Cons The payroll numbers were a bit off due to rounding. Apparently QB rounds differently than Patriot. However, I was assured it would all work out in the end and not to worry. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Gusto](https://www.capterra.com/p/131882/Gusto/) Reason for choosing Patriot Software I chose Patriot because it has a lower cost option (self service) vs other platforms. Plus it was recommended by other pros. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Cost and ease of use. Review Source FD Flaquan D. Security Law Enforcement Used the software for: 2+ years ### "Love Patriot Payroll " July 15, 2022 5.0 There are definitely no problems to solve dealing with Patriot payroll it’s phenomenal. Pros What I love most about the software is that it is easy to use and that you can operate it from the comfort of your own home and if you have any problem there are also numbers listed that you can contact to speak to an agent or a representative. Cons There are definitely no Cons when it comes to Patriot payroll. The software is definitely the best that I have used by far. Review Source BN Bikal N. Article trainee Accounting Used the software for: 1-2 years ### "Patriot- Best of Best choice" November 5, 2022 5.0 Mainly, I create invoice, generates reports and maintain payroll within my office. Pros Well all the module and system is well maintained but also I like mostly payroll creation and generation process. Cons I use this software daily till date i haven’t found any technical errors. Review Source RH Richard H. President Information Technology and Services Used the software for: 1-2 years ### "Best Overall Payroll Experience I've had in 40 years" February 17, 2022 5.0 Patriot's team members were invaluable in cleaning up the horrible mess created by 1800Accountants who repeatedly filed erroneous 941s after I fired them. For over a year I had numerous letters and calls with the IRS trying to explain that 1800Accountants was sending incorrect 941s with zero dollar amounts. Patriot had to file many amended reports. Pros The software is easy to use and the value for the dollar is the best part for me. I had a C Corporation with many employees for 35 years and now I have an LLC. The customer service people are the best part - professional, friendly and efficient. Cons I really have no complaints. Years ago I was developer of commercial software for IBM with extremely high standards for user interface and user experience. If I studied the usability I probably would make some suggestions about the user experience and what I call "intuitively obvious' user interface but nothing that I consider show stoppers. Review Source MT MIriam T. Admn. Asst. Real Estate Used the software for: 2+ years ### "Payroll done in a few clicks!" April 25, 2024 5.0 I am very pleased with Patriot Payroll, I have no complaints at all. I have never had any real issues with it. Pros You do have to enter all the necessary information in before you can use Patriot Payroll, that was something that had to be done. How much our state and federal taxes will be and coding the companies correctly, but I did receive online help for that and didn't take to much time but after that I have literally had to do nothing but enter the time, we are on direct deposit so I don't have to print any checks. Cons Just setting it up there were somethings I didn't know how to do but your online help got me through it. Review Source MK Missy K. President Government Administration Used the software for: 2+ years ### "Patriot Payroll Easy to Use" May 23, 2024 4.0 I have had great experiences with Patriot Payroll. Customer service is responsive and helpful. Pros Easy to use and the customer service is top notch. Cons There is no automated feature for businesses who have all salaried positions. So the payroll amounts do not change, but I still have to physically go in and create and approve the payroll. Review Source CC Camille C. Bookkeeper Computer & Network Security Used the software for: 1-2 years ### "Needs improvement " October 7, 2022 3.0 It’s a love- hate relationship. I’d definitely move to new software if it weren’t for the need to use the payroll feature and the recurring invoicing. It often gives weird error messages upon signing in for no reason. Just a lot of bugs and quirks. Pros The recurring billing is a huge plus of this software where so many other online accounting programs fall short. Cons It’s very difficult to correct things in this software. It has way too many limitations and some are totally not logical- like only allowing numbers in reference field and when searching for things, the constant need to date change rather than allowing date ranges to remain as you search for past entries, etc. Review Source DK Dan K. President Civil Engineering Used the software for: 2+ years ### "Solid Tool, Some Shortcomings" January 5, 2021 4.0 Performing the payroll function is the easiest and best function. It has been simple to learn overall (with a few exceptions). Those items I had issues with the support team was great in assisting me directly (usually the chat function). Pros Ease of performing payroll functions that are beyond my capabilities. Enter all the data and it runs appropriately, collects the taxes, and keeps us legal and current on tax liabilities. These are all functions that would take significantly more time to accomplish without Patriot (and I would be uncertain if they were done correctly). Cons Several of the tools are difficult to use/understand how best to use such as the PTO/holiday accrual system, paycheck withdrawals, etc. I did figure out how to use them, but once I did, there were "orphan rules" I no longer needed/wanted and no way to delete them (and no way to make them do what I needed, which is why they were abandoned). The other issue I have had is the way PTO works (rules are limited and I need to make too many manual adjustments). Also, the turnover from 2020 to 2021 was challenging. I had to complete payroll yesterday (1/4/21) before COB and the Patriot Software had a glitch (per my conversation with one of the Patriot representatives) and we were not the only affected company. I did manage to push payroll through, but rather than 30 - 40 minutes running payroll, I spent most of the day. Fixing issues, answering employee questions, etc. On the timecard, I would like to be able to simply and easily enter 100 or more charging categories for projects. I'm looking for a new solution because there isn't really a simple way to administer that type of requirement in the timecard system Reason for choosing Patriot Software The company seemed to align with my personal objectives and views - good back story (this is what originally made me look at them). The cost was a factor and that I didn't need a detailed and complex process for payroll since we are less than 10 employees. Review Source PC Peggy C. Accountant Accounting Used the software for: Less than 6 months ### "Why didn't I try this software sooner" August 2, 2022 5.0 I am kicking myself for not doing this sooner. Great support that is US based and I'm treated very professionally. Pros I had heard it was complicated to set up, but once I had everything in I realized that was a good thing. Payroll has gotten so much more complicated over the years, to have all the small parts done right was a work saver. I wasn't having to create multiple work-arounds and spend extra time double checking. The non-accountant business owner, should consider hiring someone for a short time, get it set up right, then sit back and let the program do it magic. Cons Because I prepare the payroll tax filings outside of Patriot I wish there was a simple report that listed the employee name, hours, gross, and full listing of SOCIAL SECURITY NUMBER. Currently I have to dig through the employees' records and manually write down the SS#. I know a lot of this is ID thief protection. But I have an IRS Tax Preparer Certification and they required me to be finger printed and back ground checked. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reason for choosing Patriot Software Once I tired it I was super excited about all that it did. The support was very available and both talked me through an issue and provided me with written instructions via email. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I was tired of being treated like a child. I do several Washington State payroll filings and like lots of other states they have quirky rules. I was having to amended too many of their filings. I was tired of cursing at the computer screen. I didn't like the data mining and the slow loading while they got all their mining software in place. On an annual basis I was paying more for junk than I was paying for my Wolter Kluwer/CCH Small Firm Services tax preparation software. Review Source SP Stephen P. Director Information Technology and Services Used the software for: 2+ years ### "Long Time Small Bus Owner Recommending Patriot Payroll" February 27, 2024 5.0 A long time user who appreciates the efficiencies it offers. I've felt confident each quarter and end-of-year when taxes have to be paid that I can easily retrieve the necessary data so it can be done right. Pros The support stands out - I'm a big chat fan and questions can be answered quickly that way. Support people obviously well trained. Cons They sprung a major price increase without notice a while back, where the cost went up by a much higher percentage than you would expect from a software provider (Quickbooks Online for example). Switched from [Fuse Workforce Management](https://www.capterra.com/p/173830/Fuse-Workforce-Management/) Greater ease of use, cost advantage, better reporting features. Review Source EC Edward C. Attorney Legal Services Used the software for: 2+ years ### "An excellent and inexpensive option for handling payroll" May 20, 2021 5.0 I needed to reduce payroll costs, as our small company was paying a small fortune every month to one of the mega-payroll companies. I was able to set up Patriot quickly and upgraded the account so Patriot handles all of our tax filings. Now I simply logon several times a month to run payroll and Patriot handles the rest. And it costs 50-75% less than our old payroll company. Pros The website is intuitive and easy to navigate and use. The price is far below the larger payroll companies and when our company switched to Patriot our payroll expenses dropped by more than 50%. The best part is that Patriot handles everything when you upgrade your account. Taxes are automatically filed, and direct deposits go out the door to employees. I simply set the payroll amounts, schedule the dates payroll gets paid, and Patriot does the rest. Cons There is not much to complain about with the software. Perhaps generating reports could be a bit easier. As someone without much familiarity with bookkeeping, it can take a few minutes to figure out how to generate a report that contains the information I need. But I assume people with appropriate experience could use the software easily. Review Source VR Vickey R. Owner Accounting Used the software for: 2+ years ### "Awesome Payroll Software" February 4, 2022 5.0 As I have stated before, their support is awesome and the "chat" feature has a live person on the other end=) Those live people know the software as well and are usually always able to resolve any issue I have in minutes. Set up is a little difficult ...IF you don't know payroll, so I would strongly recommend hiring someone that knows your type of industry (I work with churches and ministers and payroll is an area that I see a lot of mistakes)...to set up the software for you. But after you get it set up, it is pretty easy to use. I highly recommend this software. Pros Their support! After leaving Intuit Payroll for Patriot, their "knowledgable" and available help was a refreshing change! Cons There is not an "auto" payroll for my clients that have the same payroll each time. With that added feature, Patriot Payroll would just about be perfect in my opinion. Reason for choosing Patriot Software price Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) QuickBooks messed up my and my clients payroll up one too many times. Also, their support is terrible! I just spent 2 hours with them this week because 2 YEARS after I CLOSED my account....they filed 3 payroll returns with all zeros and caused my correct 4th quarter returns to be rejected. After 2 hours I was finally told that they would NOT do anything to fix their error as even tho their support assured me my account was closed...it was not. SO it was all my fault. I had to pay Patriot to file amended returns, because QB Payroll could care less about me as a person. Review Source CC Chelsea C. Co-Owner Retail Used the software for: 2+ years ### "Highly Recommend Full-Service Payroll" October 17, 2022 5.0 Pros We initially started out with the basic payroll, which was extremely easy to set up and use. However, the full-service payroll has become invaluable to me as a business owner. It has saved me so much time and stress in trying to keep track of payroll taxes and filing dates. Cons I honestly can't think of any cons related to Patriot. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) We switched mainly because we wanted to implement direct deposit for our employees, and the direct deposit service with Quickbooks was extremely expensive per payroll. Review Source EC Elizabeth C. Office Manager Real Estate Used the software for: 1-2 years ### "I like my Patriot Payroll" May 28, 2024 5.0 We are very happy with Patriot payroll and how easy it is to use. Pros The ease of use. The professional help I receive when I have an issue. Cons The setup. Had to deal with our state to get all the percent numbers for setup. Trying to reach a state worker was horrible, always talking to a machine while trying to speak with a human. Reason for choosing Patriot Software Looked at many alternatives but a friend at a different company showed me your software in action and that sold me. Review Source LG Lucy G. Partner Individual & Family Services Used the software for: 2+ years ### "Incredible Customer-Service and Strongly Valued Customer Input" March 23, 2020 5.0 Above providing a great software that suits the needs of a small business like ours (without being overly complex), they have outstanding customer service and value fulfillment of customer needs. Pros We wanted something that we could tailor to our own needs and that we could more seamlessly transition, from how we previously operated our accounting. We wanted something that was not overly complex to adapt to but that was also able to execute our accounting needs. It's challenging to find programs to best suit the flow of your daily tasks and that can also be flexible with function. Patriot fit all those needs. Cons Over the years of using this program, we have asked for many changes (with varying degrees of importance) and I cannot think of one that has not been fulfilled by the Patriot team. I'm not sure how they do it, but they seem dedicated to providing customer needs and to help ease workflow however they are able. They are regularly working to improve their software and needs of customers. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Patriot Software Patriot offers different features within their company, allowing you to utilize and only pay for what you need, versus one program in its entirety (ie Accounting, Payroll, etc). They had a large amount of features/options offered, while still being user-friendly (even from the start). Review Source CS Chris S. Owner Construction Used the software for: 2+ years ### "Simple Payroll software" February 27, 2024 5.0 Love it, Highly recommend to any small business owner who wants to keep track of his or her own payroll, Once setup anyone could run the payroll service if needed Pros Quick and Easy to learn and set up. For someone who does not like to give up control this software lets me keep control of payroll with no worries Cons Setting up Vacation time has been a little tricky Sometimes i vary this policy a bit and hard to keep the service and actual time off correct. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Patriot Software It offered what i wanted, was affordable other products wanted more control of my books besides payroll Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) QuickBooks Customer service stunk, was switching to QB online and decided to try something else, looked around and found Patriot to be the best and in my budget. Tried a couple other at the same time and Patriot was the easiest to pick up and did all i needed it to do. Review Source VG Velda G. CFO Building Materials Used the software for: 1-2 years ### "Best Payroll System out there" December 21, 2023 5.0 My overall experience since day one with Patriot has been very positive and if i have any problems with any employment agencies, they handle them right away and i have no more worry and fear of forgetting things. I'd recommend Patriot to any small or large business for maintaining their payroll needs. Pros I love Patriot Payroll because it is very easy to use and to understand. I had a hard time keeping up with all the necessary paperwork monthly and quarterly for tax purposes and Patriot took that worry away from me and I'm forever grateful! Cons I can't find anything, yet, that I do not like about Patriot. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Patriot Software Not sure, it just felt like a better program. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) QB did not do as much regarding taxes that Patriot does for us. Patriot is so much better than QB for my needs. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.