# Page 18 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Patriot Software the right Payroll solution for you? Explore 3935 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/116050/Patriot-Software/reviews --- Patriot Software 4.8 (3935) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 18 - Reviews of Patriot Software ## Showing most helpful reviews Showing 426-450 of 3935 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark M. President and Sr. Consultant Information Technology and Services Used the software for: Less than 6 months ### "Patriot Payroll belongs on the short list for any small business looking for an online payroll svc" April 27, 2022 5.0 Very easy setup and it's very easy to run my payroll. Also easy to add and edit employee details. Quarterly tax filings are automatic. Their recent fee increase does begin to lose their edge on competitors that offer similar services at only slightly higher fees. Pros The service was very easy to set up (that said, I did choose to move from my prior online payroll service, to Patriot Payroll, on the beginning of a tax year). Running a payroll takes fewer steps than Intuit QuickBooks Online Payroll, which I've previously used. The user interface is intuitive with a ready help function. Good reporting capabilities and it's easy to see what taxes were taken and when they were remitted to taxing authorities. Quarterly reporting is very easy. Cons Customer service at implementation was very good. However, subsequent interactions with customer service have been inconsistent in that sometimes their response has been slower or less complete than I'd like. Also, although I don't consider it a "con," Patriot Payroll does deduct from my corporate bank account all payroll taxes the day after each payroll is run, rather than waiting until they are due to be paid to taxing authorities. This means taxes due quarterly are deducted from the corporate account as many as three months in advance. I assume Patriot is making some interest income off holding these monies. This early deduction is something QuickBooks Online Payroll did not do, in my experience. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Patriot Software Price and available reviews for the service I was seeking. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) The monthly service fee for QuickBooks Online Payroll makes no sense for very small businesses such as mine. Review Source BS Ben S. President Marketing and Advertising Used the software for: Less than 6 months ### "Customer Service Is Outstanding" September 22, 2023 5.0 My experience has been great and the transition from the accouting software I had used before was much easier than I expected. Being in the advertising industry myself for more than 50 years, I always measure a company by how well they live up to their claims and slogans. Patriot Software certainly lives up to its tagline, "keep your time and money." But what stands out to me even more is the outstanding customer service demonstrated by every member of your staff with whom I've had communication. Sadly, in today's market place this type of customer service seems to be rare. Because of your great customer service, I would go as far as to call Patriot Software "the Chick-Fil-A of accoutning and payroll software." Pros In switching from another accounting software program to Patriot Software, naturally there was a learning curve involved to get familiar with Patriot. Several calls to customer service were answered or returned right away, and the staff was always helpful, patient, and totally professional. My only regret is that I did not make the switch to Patriot Software even sooner, just for the outstanding customer service. Cons At first the "extra step" of printing checks - downloading the form as a pdf file - was a little hard to get used to. But now that I understand the process better, and can see that this could be an important security feature, it's not really an issue. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) QuickBooks was switching from a one-time purchase to a monthly fee, so I decided to look into other options. Patriot Software was the first option I explored, and after using the trial feature, I found no need to explore any other options. Review Source RC Rachel C. Administrative Assistant Music Used the software for: 6-12 months ### "Gets It Done With No Fuss Accounting Tool" June 25, 2024 5.0 Pros It was a straightforward and easy to use tool to manage payroll. We didn't need a lot of bells and whistles, just something simple that could allow our teachers to see their bi-weekly paystubs and tax reporting at the end of the year. Cons Nothing, the tool helped a small business like ours provide the Accounting capabilities we needed. Review Source Marshall M. Owner / Solution Architect Used the software for: Less than 6 months ### "A low-cost Payroll service" July 6, 2018 4.0 Pros It's one of the lower cost full-service payroll providers out there, and it has an attractive feel, and will appeal to business owners who are not full-time HR professionals. The dashboard is straightforward, decently uncluttered, and shows useful information at a glance, with the ability to quickly dive into more information as necessary. Running payroll is also relatively easy once everything is set up, and with full-service payroll, they will take care of all filings as well which is nice. The service is pay as you go, cancel anytime without penalty. Cons Running a payroll is a manual process, and when entering hours there doesn't seem to be a method for uploading a spreadsheet or any import process. For some businesses with many employees this would be tedious, unless you use their time tracking service as well (at an additional fee). They offer additional services, which may appeal to some businesses, such as accounting, but unfortunately they leave those menus intact regardless of if you have the product or not. The result was that as I learned the product, I often found myself on screens that unhelpfully said I don't have a subscription for this. In my opinion those options are cluttering up space, I don't need a constant reminder for a service I don't need. The only reason it is there is for gratuitous upsell, which doesn't help user experience. The biggest con for me, and the reason I ultimately chose another service, is the setup process. While I'd imagine it wasn't necessary difficult, it was overly complex, and involved printing documents, scanning, initialing, and steps other services don't require (or simplify) for setting up services such as Direct Deposit. Working with customer support felt like talking to a robot, not a human, who stood behind her curtain of company policies and couldn't engage in real conversation or sympathy for a frustrated customer. In 2018, we have enough robots to talk to, when we speak to a human they should really sound like one. Review Source CZ Christine Z. Attorney Law Practice Used the software for: 6-12 months ### "KEEP WALKING past Patriot Software Payroll" February 23, 2023 1.0 patriot NEVER states UP FRONT that it does NOT mail W2s or 1099s. for a civilian, that is exactly what they need. Every payroll provider i have EVER encountered automatically mails W2s and 1099s. What is the point of paying for PAYROLL service if they do not perform this CRITICAL FUNCTION????????Without mailing tax documents, there is NOTHING to like about this payroll service Cons patriot NEVER states UP FRONT that it does NOT mail W2s or 1099s. for a civilian, that is exactly what they need. Every payroll provider i have EVER encountered automatically mails W2s and 1099s. What is the point of paying for PAYROLL service if they do not perform this CRITICAL FUNCTION???????? Review Source Response from Patriot Software March 15, 2023 Christine, we're sorry about the confusion. If your employees have the employee portal, they can opt-in for electronic W2s. We try to communicate this with our end-of-the-year emails and webinar as clearly as we can. We do, however apologize for your frustration and will take your comments back to our product team. CC Crystal C. President Retail Used the software for: 1-2 years ### "Do not let your accountant use this software. " February 17, 2022 1.0 My accountant disappeared, I'm assuming it is because she defrauded her clients and I can't reach her or find her anywhere. Patriot Software is refusing to give me the payroll records for my business so I can be law-abiding and get my taxes done. I have explained to them NUMEROUS times the following: After continually forgetting to run payroll, my previous accountant told me she was selling her business and passing me on to the person she sold it to who would take over my account from there. Well, she and this other person completely ghosted me and my 2020 taxes never got done. Between dealing with the pandemic fallout and lack of available, trustworthy accountants it took me until mid-2021 to find a good accountant to help me get caught up. I was paying her to do my accounting and my new accountant said my books are a mess and nothing makes any sense. My bookkeeping wasn't being done at all. \[SENSITIVE CONTENT\] was charging me and sending me false reports on top of the mistakes on my payroll. Oh and she wasn’t even a real CPA I finally learned as well. These revelations plus the fact that she has disappeared from the face of the earth leads me to believe I wasn't the only client she was defrauding and she doesn't want to be found. Patriot Software continues to tell me: 'They can't release my records without my payroll provider’s written permission' and there is nothing they can do to help me. They said they will reach out to her and get back to me when they hear back fr Pros Nothing. It was a pain A business owner can't access it, only the accountant Cons As a business owner, Patriot will hold your records hostage if your accountant defrauds and disappears on you. Patriot will never be on the business owners' side. Customer service is terrible! Review Source SF Stephen F. Owner Supermarkets Used the software for: 1-2 years ### "Patriot Software will save you time = $$$" November 28, 2022 5.0 Pros It is very user friendly and customizable to what you need. Also, when I have questions, I can talk to a live person at their customer service, in less than a minute. There's no phone prompts and usually less than 1 minute wait time Cons It was difficult to gather everything I needed to setup in the beginning, but when I had questions their customer service was very helpful during the setup process. Reason for choosing Patriot Software Cost was very reasonable Review Source PD Patty D. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Harder to function in the program" April 4, 2024 3.0 I am not an accountant and I am not very techy so when I request help I was told multiple times that they can't help with that that I needed to talk to an accountant. Some I thought would be simply questions for someone that was in a tech support position. Pros I was really not impressed with anything about the program Cons I do not like how the payroll software interacts with the banking reconciliation. It took me forever to align the checks for printing, finally figured out that the payroll checks aligned differently than the accounting checks Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Patriot Software I researched several different products and the reviews were good in your favor. We are a small business so the price was more affordable and I liked your payroll program and wanted to use the same company for both. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) I use to use qb desktop years ago and love the easiness of the program. I hated the online version and I hated paying their high monthly fees. I didn't think I had the option again but found an older version of the desktop one I use to use. I am going to go back to using qb for the simpleness of the program. Also your program isn't compatible with my bank Review Source TA Tammi A. Owner/Bookkeeper Accounting Used the software for: 2+ years ### "Patriot Payroll Above and Beyond!" January 18, 2021 5.0 Patriots customer service is great. Anytime I have had an issue they have responded promptly with a fix or at least information regarding the issue. Pros Patriot is very user friendly and cost effective. Payroll is very easy to run and reports are easy to find and put together. Cons There are a few items that could use some help: 1st - Payroll Draws could have a section on the payroll run versus backing out and having to go in under the employee first. 2nd - Having the option to pay out a bonus without zeroing out a salary and adding in hours. System requires a 0 salary but 1 hour to pay out a bonus. 3rd - The option to pay out a bonus with only social security and medicare. Almost all payroll companies offer this....what we have to do is change the W4 and then go back and add it back in...that can cause an error that could easily be fixed. Lastly - No timecard system for Monthly payroll processing. There is a weekly, semiweekly and bi monthly but no option for Monthly. There are still some out there that use this option to pay their employees and not offering a timecard system is a loss to patriot. Reason for choosing Patriot Software Patriot does not offer a Timecard system for Monthly payroll processing. I have been very happy with Patriot and continue to move my clients over from other payroll processing companies. Slowly but surely I hope to have all 18 over but currently I only have 11. Review Source CS Charlie S. Owner Computer Networking Used the software for: 6-12 months ### "Thank you for an alternative to Quickbooks new subscription!!" October 12, 2022 5.0 It is such a relief to not get letters from government agencies about paperwork not being filed correctly!! The previous years with Quickbooks I received multiple letters because Quickbooks only pays the agencies and does not file the paperwork and I would have to pay our Accountant extra to get everything straightened out. Pros It keeps all of my payroll information correct and automatically deducts all payroll taxes and withholding from our bank account and pays and files all of the correct paperwork with the different government agencies. Cons No cons from me. I am 100% happy with Patriot Software! Review Source WG William G. Owner Construction Used the software for: 1-2 years ### "Good but could be better" October 8, 2022 4.0 My overall experience with patriot is there a great customer service for the software is limited. Pros The features that are most impactful was the accounting and storing receipts and documents. Cons Invoice layout needs work, and some updates took away features that were useful. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Patriot Software Pricing was much better than other payroll software Review Source PL Paul L. co-owner Retail Used the software for: 1-2 years ### "Saves so much time and has proved critical in 2020." January 13, 2021 5.0 The software itself has worked flawlessly from my perspective. It's been nice saving a lot of time since we started using it at the start of 2020. The direct deposit feature is something we didn't have before, and that's been really nice. Pros We love being able to use direct deposit for our employees. Saves me time writing checks, and employees like it better. In 2020, it was so helpful having things automated for purposes of PPP loan forgiveness. It probably saved me 5-10 hours of work that would have had to be done otherwise. Also, the ease of generating W2s for 2020 was a great help. I no longer need to spend money on W2 forms and software every January. It is well worth the monthly fees, in my opinion. Cons I really can't think of any cons. I guess the only con would be having to pay for it monthly, but it is well worth the fees, and really I feel like it's a good value. I guess the only thing I would like to see is an easy way to show how many employees we had at any given pay period (for filing the 940 forms quarterly). I haven't seen how to do that in the reports section, so I just have to manually check the books and see how many checks I wrote for employees on any given pay period. Reason for choosing Patriot Software Decided it would be worth the fees to have a more user-friendly product. Review Source David I. Founder Accounting Used the software for: 2+ years ### "Simple and affordable payroll to use once it's set up" June 19, 2022 3.0 The price was great for smaller clients who have simple payroll needs for a few employees, however a price increase was announces, putting Patriot just about on level ground as other payroll software like gusto and Onpay, but without the level of support offered by their competitors. Pros The price was great for smaller clients who have simple payroll needs for a few employees. Cons The setup is a bit cumbersome and onboarding is limited in scope. Alternatives considered [OnPay](https://www.capterra.com/p/167109/OnPay/) Reason for choosing Patriot Software I chose Patriot first for it's affordability with simple clients who had simple payroll needs. When those needs were more complex, we started using another provider. Review Source RT Robert T. Administrator Hospital & Health Care Used the software for: 2+ years ### "Takes care of all of our Small Business Needs" October 23, 2023 5.0 Pros Ease of use. Multiple reports. A must have for our business!! Cons Usually need to convert reports to other formats for my auditors or tax professionals. But is no biggie. Review Source DC David C. Owner Professional Training & Coaching Used the software for: 1-2 years ### "Payroll Genius" May 28, 2024 5.0 Verry good experience with Patriot Payroll, simple to implement and understand. Pros Makes running payroll easy to use and understand. Definitely a plus! Cons Running reports takes a little navigation and guessing, but eventually you will understand how to run most reports like a pro! Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Review Source pM patrick M. Database Computer Software Used the software for: 1-2 years ### "patson payroll review" July 26, 2022 5.0 I am just a working to keep organised my finance as an accountant Pros it very nice and fast when working online Cons it very well organised when it comes to financial Review Source CC Carla C. Office Manager and Bookkeeping Information Technology and Services Used the software for: 2+ years ### "Great Payroll Service" January 19, 2024 5.0 I find it very convenient and easy to use. They take care of all tax reporting and year-end tax forms. All I have to do is run my payroll and at year end review and approve the tax forms. Pros Easy to use, great report tools, can pay contractors and employees in one place. Cons Nothing at this time. The service rocks Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Patriot Software Got great reviews. It was very reasonably priced and did everything I needed. Review Source SH Shannon H. Manager / Master Instructor Sports Used the software for: 2+ years ### "Patriot Payroll is Peace of Mind!" March 8, 2023 5.0 I can run payroll quickly and efficiently and that helps save me time to do other things that let me grow my business! Pros The software overall is a blessing and such a big help for me as a small business owner. Having the ability to adjust individual employees with their own profiles, pay schedules, etc. and knowing that Patriot Software is there to ensure that everything with Payroll Taxes are handled gives me peace of mind, so that I can focus on other important aspects of the business. Cons I don't currently have any complaints regarding the software! Review Source MA Michael A. Consulting CFO Sporting Goods Used the software for: 1-2 years ### "Reliable Software at a Reasonable Price" June 7, 2023 5.0 Tech help has always been courteous, knowledgeable, and patient. Pros Entry of new employees and maintenance of their payroll details is simple. Payroll processing is efficient and there are adequate fields for pay types and deductions. Also like the simplicity of tracking and paying 1099 contractors and preparing year-end 1099 forms. Cons Would like to be able to enter more than one pay type for a contractor in the same payment. Reason for choosing Patriot Software I was not helping the company when the switch was made. The biggest reason was that Patriot accepted the industry we were in. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The supporting bank processor did one payroll for the company and then dropped their service when they learned we manufactured hunting rifles. Review Source SA Sergio A. Account manager Real Estate Used the software for: 2+ years ### "Patriot does great accounting." February 14, 2023 5.0 Very well done and simple. Pros This software has been helping our company do great with our accounting tasks. The entire accounting team loves how easily and efficiently it helps to get the work done. Cons So far, we are happy with it in general. Reason for choosing Patriot Software Friends recommendation. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We find it to be easier and more simple to use. Review Source DH Daniel H. President Publishing Used the software for: 2+ years ### "No real cons to Patriot." February 21, 2022 5.0 Pros The simplicity and completeness of the payroll system. The cost-effectiveness and variety of options / packages. The great customer service. Cons Not really any cons, but i know quite a bit about payroll, so many small business owners might be overwhelmed a bit on how to get Patriot's system to best work for their businesses, if they're new to having and managing the payroll accounting for employees. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing Patriot Software See above. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Long-term cost, and better customer service and better flexibility of packages and options with Patriot. Review Source AG Amy G. Bookkeeper Construction Used the software for: 2+ years ### "Love Patriot Payroll" February 20, 2023 5.0 I have found this product to be a life saver to my time, wallet and over all ease of use. Pros This payroll is very easy to use and customer service is great. Make one low monthly payments instead of weekly payments to use this company. Cons There is nothing I like least about this product, once it was set up, I loved all their features Reason for choosing Patriot Software We chose Patriot because the price was absolutely great for the same services as other big companies likeADP and we were able to have all the features such as auto tax filings, W2s, direct deposit and more. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Price mostly Review Source KT Kayla T. Operations Manager/Owner Construction Used the software for: Less than 6 months ### "I am EXTREMELY satisfied with this software!! " June 14, 2021 5.0 I am just starting the payroll but the setup leaves me excited to see how we progress through it. Pros I absolutely love the fact that I can run EVERYTHING in 1 place! Cons I have not found anything that I do not like thus far Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) I found that the price was similar but there is soooooo much more avaliable with Patriot Review Source LN LARRY N. Owner Construction Used the software for: 6-12 months ### "Honesty" January 13, 2021 3.0 Patriot software is great for a small business tho it is a little clunky its workable. Pros Recording payments is very easy tho at times I forget to hit the save button. Also the payroll is very easy and smooth to use. Cons Cant partial pay a invoice (like sending a deposit) very annoying. The whole invoice part is very clunky not smooth at all. Same with seeing Bills from vendors. Also on invoicing It would be nice to be able to have spaces in the reference (we use addresses and codes). It helps our customers see what address we billed for. I wish you could also on the invoice have the comments above the billing portion. Overall a little bit of letting us change the format of some of the built in forms would be nice Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Patriot Software used quickbooks before thought I would try something new Switched from [Xero](https://www.capterra.com/p/120109/Xero/) xero was to robust and they nickle and dime you, tho it is very smooth and adjustable. Review Source KH Karen H. CEO Outsourcing/Offshoring Used the software for: 2+ years ### "Patriot is an amazing platform for small businesses" January 14, 2021 5.0 I have been a customer for over 4 years. I left for a brief time thinking I could find something better but after only 5 months, I came back to Patriot. There short falls do not add up to their amazing customer service! Pros You can't beat the price point for the technology. it's a solid platform for a small business. They are constantly developing new features that enhance the experience. Their customer service is the best in the business, by far! I don't know how they do it but they hire the nicest most helpful people out there. Cons Their reports are somewhat limited and the ability to capture history for changes is non-existent. Alternatives considered [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reason for choosing Patriot Software Patriot's price point is great and their customer service is amazing! Switched from [Asure](https://www.capterra.com/p/159581/Payroll-Tax-Management/) I wanted more reporting capability and the ability to track history of changes (salary, titles etc...) Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.