---
title: "Page 2 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Patriot Software the right Payroll solution for you? Explore 3969 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/116050/Patriot-Software/reviews/?page=2"
page_type: "reviews"
language: "en"
publication_date: "2026-11-12"
---

Patriot Software

4.8 (3967)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated November 12th, 2026

# Page 2 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 26-50 of 3967 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Finance and HR Admin  
Used the software for: 1-3 years

### "Great Product"

March 10, 2026

5.0

My over all experience has been good. If I have ever needed help there customer Service team is always very Helpful.

Pros

I have really likes the payroll side it is very easy to use and they will help you file your Federal Taxes at the end of the year. Price is very reasonable.

Cons

I have not really found anything I have not liked it all has been really easy to use. I use it every week and I have never had a problem with the program.

Switched from

[ACS](https://www.capterra.com/p/2668/ACS/)

We did a way with ACS and we found a new Accounting software and it did not have payroll with it.

Review Source

Co-Owner  
Used the software for: Less than 1 year

### "Definitely Approve Of Patriot Software"

May 29, 2026

5.0

Everything was amazing!! Great product! From the sign up to setting up exactly what our company needed was just perfect.

Pros

Its very user friendly to setup and use! Didn't need much help in setting up the software for my company.

Cons

The time to get things approved. I was a little late in getting the direct deposit information together but once I did everything was super fast.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was way to expensive and was far from user friendly.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/)

Reasons for choosing Patriot Software

The easy use and setup. But the huge advantage was the cost.

Review Source

Project Manager  
Used the software for: 1-3 years

### "Would Highly Recommend"

February 13, 2026

5.0

Would and have told others about it. The articles are also very relevant and answer questions so you don't have to talk to a person. However, they are always available to answer questions and to remind me of processes that maybe I only do once a year.

Pros

Very affordable, organized, vetted service that replaces my very expensive bookkeeper. Easy to use and I am secure in their knowledge as I feel their calculations have my back. They have done payroll before and perfected that service before adding on HR and other accounting services.

Cons

Only con is having a prefunded amount, however, I think of it as a savings account I cannot have access to because I do often have to do next day payrolls.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reasons for choosing Patriot Software

Direct Deposit options, confident in calculations, reminders/checklists to remain compliant, local smaller (at the time) business

Review Source

Managing Director  
Used the software for: 1-3 years

### "Patriot Software has been a fantastic solution for our accounting needs."

May 22, 2026

5.0

Very happy with product. Patriot Software is easy to use, reliable, and keeps our accounting organized with minimal effort.

Pros

Patriot Software has been a fantastic solution for our accounting needs. The platform is clean, intuitive, and easy to navigate, even for non‑accountants. I appreciate how quickly I can run reports, manage payroll, and keep everything organized without hassle. Their customer support is responsive and genuinely helpful whenever I need guidance. Overall, Patriot has saved us time, reduced errors, and made our accounting process far more efficient. Highly recommend.

Cons

So far we haven't found any features we aren't happy with. Maybe future could provide a RESTapi - but a good web front-end is much more important to successful usage.

Switched from

Bugs in the local software..............

Review Source

HR and Payroll Business Partner  
Used the software for: 3-5 years

### "Best Customer Service of All Platforms"

August 27, 2025

5.0

We love the simplicity of Patriot, but also appreciate their improvements to meet the needs of larger companies. If you need simple payroll for a few employees, or a robust platform for many employees and 1099 contractors, we feel confident using Patriot. And we can't stress enough how much their customer service outshines everything and everyone.

Pros

Simple and user-friendly, but still always implementing new features to make life easier and improve on their already great foundation. The number one best thing about Patriot though, is their customer service. We may run into issues with the software, but being able to chat or call someone (and get a real person), has always compensated for any software shortcomings.

Cons

I do wish they would go back to including a broken up version of the quarterly tax filing reports, in addition to one big packet for each quarter. Clients will often request just a 941 report, and we have to send a full packet or take the time to extract that one report from the packet. It was nice when you had options.

Review Source

Business, accounting, bookkeeping  
Used the software for: 3-5 years

### "Would definitely recommend"

March 31, 2026

5.0

Our company's overall experience with Patriot Payroll has been very favorable through the years. No complaints.

Pros

We've been pleased with Patriot Payroll and have used their services for many years. It's easy-to-use, customer/client support is outstanding, and we seldom (if ever) have had bugs in all the years we've been with them. I have recommended Patriot to my business friends and feel they have earned the 5 starts I have them.

Cons

I can't name a thing that I like least about Patriot Payroll except that a few times there a was a fee that wasn't our company's fault - it was actually an issue between our bank and Patriot.

Review Source

Managing Member  
Used the software for: 3-5 years

### "An excellent business partner"

March 16, 2026

5.0

I left Quickbooks because their accounting/tax advice was inconsistent and customers service was poor. Dealing with Patriot has been a positive in every aspect.

Pros

The user interface is simple, clean, and easy to navigate. The help desk is reliable and information provided authoritative. The company is serious about serving clients and improving their offering.

Cons

Their technology is not a robust as other offerings---for instance, digital signature capture on invoices, time keeping, scheduling.

Switched from

[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

Customer service. Reliability of advice.

Review Source

Licensed Clinical Social Worker  
Used the software for: 3-5 years

### "10/10 Recommend to Family and Friends"

June 2, 2026

5.0

I've loved it. I recommend it to people who are looking for new accounting software all the time. It's been super great for me and navigating my billing as a business owner.

Pros

The customer support is second to none. Every time I call, staff is knowledgeable, efficient, and spot on. They help to resolve my questions quickly, there is never any gap in service, the calls are always clear, I love that it feels like I'm talking to people who know what they're talking about, are willing to troubleshoot, and the calls never seem to be outsourced to people I cannot understand. For that reason I will always recommend Patriot.

Cons

I cannot think of any cons. It's super user friendly and if I've ever needed help I know I can always call and get ahold of somebody quickly.

Review Source

Owner  
Used the software for: Less than 1 year

### "We Recommend Patriot 100%"

June 2, 2026

5.0

Very positive experience. We recommend Patriot, 100%. The system is reliable, easy to use, and support is fantastic.

Pros

Their support is outstanding. We get a real human American person on the phone and in email or chat. That is a huge plus for us. The software is very easy and not overly complicated. It is exactly what we need as a small business. The system is quick and responsive, too. We have never experienced any down-time or system outages.

Cons

The lack of an API for us to connect our system to. That is the only thing we wish we had available.

Review Source

Office Manager  
Used the software for: 1-3 years

### "Patriot is the best solution for our small business payroll needs"

May 22, 2026

5.0

I heard about Patriot when helping one of my relatives to shut down his business and he couldn't afford the firm he had before. I had never run payroll before... after a few calls to their customer service I was able to run the payroll for the time that company had left. Now I use Patriot software to run payroll for my husband small business. Patriot is the best solution for our small business payroll needs.

Pros

Best solution for my small business payroll needs. Platform is user friendly. I get fast support when needed either over the phone or by chat. To this date i have not experienced bugs.

Cons

I have not experience any issues with Patriot. It fits our needs perfectly. If growing the number of employees, I would have to evaluate the cost and compare it with other options.

Review Source

Eric B.  
Controller  
Used the software for: Less than 1 year

### "Patriot Software is a Superior Payroll Solution for Small Businesses"

June 2, 2026

5.0

Overall I am very happy with Patriot Software for payroll. I work with some other businesses and I am going to recommend it pending a trial of their accounting solution. Compared with QuickBooks its better for experienced users. Their is more flexibility and the software isn't directed toward pressuring users into purchasing more services. Instead its easy and straight forward.

Pros

Patriot Software has been the perfect payroll solution for the company that I work for. It offers a lot of flexibility and a lot of value for the cost. While some companies solutions like QuickBooks or ADP try to force additional and often unneeded services, Patriot Software allows the user to do as much for themselves as they prefer. The website is very intuitively laid out and easy to use. Customer support is readily available on responds quickly with useful solutions. The company I work for does not have any use for additional expensive HR functions or a software that forces you to also pay for their accounting solution. Logging into the website, managing employees and running payroll is simple.

Cons

My biggest issue with the service is that direct deposits if processed on a Monday are not deposited into employee accounts until Friday. Five days is the longest I've seen. I just had to issue paper checks last payroll because of Memorial Day. The software does allow to easily switch to paper checks if its desirable though. Also I have been informed that established accounts can get that processing time shortened. They also do offer the option to prefund the direct deposits in which case the funds can be deposited next day.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Patriot Software

Our business is a motorcycle dealership. The main vendor has a limited number of enterprise software solutions the accept reports from so most of our business functions are handled on that software be it accounting or customers. That ERM does not have a payroll solution. We used to use QuickBooks but the cost skyrocketed and they also stopped offering payroll as a stand alone product. We got quotes from ADP but it is quite expensive. It's a very robust service and I am sure they are good at what they do but this is a small business with capable experienced management handling the payroll. A smaller less expensive solution was really preferred. Patriot Software has filled this area perfectly for us. We have no problem making payroll payments or sending reports and don't really need the software to do everything for us. I like that we are not constantly being upsold on more products and services. The cost is very fair. It does everything that the older version of QuickBooks did but also can do a lot more if desired.

Review Source

President  
Used the software for: 3-5 years

### "10/10 employee support software"

May 22, 2026

5.0

Generally good, the website works the help articles and information icons are indispensable. Patriot knows their market- and in my case that means the business owner who wants to do it right but doesn't have time to learn HR, Accounting, Payroll, Tax law, and each state's unique requirements.

Pros

Excellent value for the cost. I tried moving to Insperity fora brief time and not only were my taxes a mess and my payroll history a disaster but I transitioned back to Patriot quickly and easily within 6 months. Patriot helped me get my books back in order and were knowledgeable and helpful along the way. I've had minimal difficulty onboarding and deactivating employees most issues stem from my own knowledge gaps. 10/10 would recommend to my friends and I regularly do.

Cons

It would be nice to have a dedicated POC for issues but the phone line seems to do the trick. A more integrated training system would be nice, Mineral doesn't really do the trick for govcon work.

Switched from

[Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/)

Insperity was terrible. They got my payroll EOY information wrong, they neglected to sign an employee up for health benefits after he enrolled which left him without coverage for 4 months. Their time card system was worse than using excel or a post it note. They advertise working with govcon industry but were truly clueless about the requirements for timekeeping. When we finally transitioned away from Insperity they refused to negotiate any discount for partial months or for the months that they had failed to perform to their SOW. All told, a terrible experience. When I came back to Patriot I had help, support and the only error in my taxes this year is from bad data from Insperity.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Patriot Software

Better pricing and ease of use. Better phone support

Review Source

Owner, Chief Content Officer  
Used the software for: 1-3 years

### "Simple, Helpful, Low-Cost, Seamless, Integrated Payroll for an S-Corp"

April 7, 2026

5.0

Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage everything seamlessly without overpaying. If I have questions, their team is a simple chat or phone call away.

Pros

The platform makes the experience super easy and seamless. I do not have to do anything with the new auto-payroll feature! It automatically pulls and sends the taxes for me, which also makes it easy for my CPA as well.

Cons

I have no issues. The tool is simple, easy to use, and if I have questions, their support team is helpful.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Patriot Software

Cost, ease of use, integration with accounting software and ease of use by my CPA

Review Source

Teresa F.  
Founder, Solutions Advisor  
Used the software for: Less than 1 year

### "A Strategic Upgrade to Unified Payroll"

March 7, 2026

5.0

Switching to Patriot Payroll after the transition from Zenefits was a strategic decision. Previously, we manually recorded payroll entries in QuickBooks, which added extra steps and time to our process. Moving both payroll and accounting to Patriot created one unified system. Payroll now posts automatically to the accounting side, eliminating duplicate data entry and reducing the risk of errors. The employee and contractor portals are an added benefit. Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced administrative requests. Overall, Patriot has provided a more streamlined, efficient, and cost-conscious solution for managing payroll and contractor payments within our organization.

Pros

Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees. The system is easy to use, and data entry is simple. When paired with Patriot Accounting, it saves both time and money. The 2-day direct deposit option for trusted users is a major benefit. Their U.S.-based client support team is responsive and stays engaged until issues are resolved.

Cons

The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the weekend, you must wait until normal business hours. New users should also note that direct deposit begins with a 4-day lead time before transitioning to 2-day processing. It is important to select the correct plan level—Basic or Full Service—based on your tax filing requirements.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

This was a forced change due to the elimination of the plan and the cost increase.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reasons for choosing Patriot Software

We chose Patriot Payroll for its low cost, simple, easy-to-use interface, built-in best practices, and U.S.-based support.

Review Source

Marketing Director, Publisher  
Used the software for: Less than 1 year

### "Great accounting program at an affordable cost. "

March 10, 2026

5.0

Great experience over all. Managing my accounts couldn't be easier from adding clients, monitoring amounts owed to easily including 1099 contract vendors.

Pros

I couldn't be happier with my Patriot Accounting program. From the very beginning the customer support was exceptional. I was worried about leaving my existing expensive desktop program I had been using for years, but after talking with customer support I found there was no downside. I was able to start with Patriot, set up my accounts and use it for 30 days to see if it was a good fit before I cancelled my existing program. Every component of the program worked perfectly for me from invoicing my clients, receiving payments through their online payment program and duplicating my expenses and revenue accounts. I was concerned about the financial management program which I rely on for making my tax preparation easy. After 30 days I was able to reconcile my account easily and saw that every feature I needed to run my small business was included. Their security features for the Patriot Software, along with the Value for the money was more then I expected. Thank you Patriot Software Team for a great program and customer support. I would recommend your company to anyone looking for a secure accounting program that doesn't break the bank.

Cons

The response by email with questions did take longer then was stipulated. I found that calling customer service was quicker and being able to be online with the rep helped a lot.

Switched from

Quick Books was over $1100.00 per year. Their online program, thou cheaper, was very user unfriendly. Patriot Accounting works as easily as my desktop version of Intuit Quick Books and costs a fraction of the cost.

Alternatives considered

[Sage 50cloud Pastel](https://www.capterra.com/p/213902/Sage-50cloud-Pastel/)

Reasons for choosing Patriot Software

Same benefits at a more affordable cost.

Review Source

Office Manager Accountant  
Used the software for: 3-5 years

### "Patriot Payroll is Awesome!"

February 16, 2026

5.0

My overall experience with Patriot Payroll has been positive. They have been very responsive and professional with any questions and problems I have encountered.

Pros

Customer Support is incredible! Very easy to use and understand. It is not extremely costly. Compliance and tax handling is on point. Patriot Payroll has easy to read payroll reports.

Cons

I can't say I have any dislikes with Patriot Payroll. They just about cover everything efficiently and securely.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Payroll Taxes not paid on time, payroll reports were incorrect and hard to read, had to email in for reports for time periods needed for audits.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reasons for choosing Patriot Software

Patriot Payroll had all the boxes checked as far as what we were looking for.

Review Source

Administrator  
Used the software for: Less than 1 year

### "Good software for small companies"

May 27, 2026

5.0

It was a relief to find this payroll solution when QuickBooks became unusable and obscenely expensive. We've been pleased with the ease of use and level of service so far.

Pros

It's a good value and easy to set up and use. No payroll fees so we can pay our employee weekly. Easy to to select the level of service needed, good documentation, and easy to reach and good tech support.

Cons

It was a little confusing to set up in the middle of a tax period, and we had to call so that money we had already deposited with federal and state agencies wouldn't be double charged and double remitted. We've only used it for 3 months so far, so we will see how easy it is to export information from reports into our accounting program.

Switched from

They were prohibitively expensive, given that we only have a single employee, and their tech support was horrible.

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Payroll4Free.com](https://www.capterra.com/p/176007/Payroll4Free-com/)

Reasons for choosing Patriot Software

It was the top recommendation and when we called we got good information on how to use it and what we could do with it.

Review Source

Event Coordinator  
Used the software for: Less than 1 year

### "Good customer support but a little challenging to learn "

May 22, 2026

3.0

Honestly if your customer support wasn't as good as it has been I would of tried a differnt company. I was really fustrated in the begining.

Pros

That it was a cheaper option for just starting out with payroll. It didn't have a whole bunch of little fees that would drive up the cost of the service.

Cons

That they can't handel child support paymnets, that the FAQ is missing a lot of helpful answers (One exaple is do I inactivate employee or terminate when they quit). I would like to be able to have a hiring packet that I can have them review and sign off on. Setting up something were a little confusing but your customer support helped me through it.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reasons for choosing Patriot Software

AI gave me 3 companies to choose from and what the diffference is. Because I am so new to payroll I don't think I needed the bells and whistles.

Review Source

Owner  
Used the software for: Less than 1 year

### "This is the only payroll provider to consider."

March 27, 2026

5.0

Suberb! From setup to on-going use, Patriot is great. So easy, and I like the super clear payroll reports. Nothing is a mystery like other providers.

Pros

Customer support is stellar! I've tried a number of payroll services, and Patriot is way, way beyond anyone in terms of actually being helpful. Some of my past services, most actually, were billion dollar companies, but for the life of me, I don't know how they got that way!

Cons

There is \*nothing\* to not like about Patriot. It's super easy to use, the employees are great, and it's a relief just knowing they are available.

Switched from

[QuickBooks Desktop Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Roll by ADP](https://www.capterra.com/p/10004716/Roll/)

I switched because previous providers were both terrible. Particularly Roll - they literally have NO customer support NONE!

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reasons for choosing Patriot Software

Because Patriot Payroll does one thing, payroll! And they do it well. I don't need AI, HR, or 5,000 other new features a week!

Review Source

SR

Sheila R.  
Director of Finance  
Used the software for: 3-5 years

### "The best payroll service we have ever used!"

November 6, 2025

5.0

Nothing but praise and thankfulness for your payroll service! It has streamlined our payroll process :-).

Pros

Our small church uses Patriot Payroll and it has been a wonderful experience. It has saved us precious budget monies by being cost effective, plus it is easy for our Finance \[sensitive content hidden\] to learn and use. The employees are thankful for their portal to see their profiles and adjust their withholding or their direct deposit information. It is adaptable for our salaried staff and our hourly preschool teachers. Onboarding is quick and easy with links to send to employees to complete their paperwork and profile.

Cons

The only thing that is missing is a visual icon or checkbox that says "Payroll is complete", because we have one person input the hours and another person logs in to approve payroll.

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

We moved from Paychex Flex to CoAdvantage. It was costing us way way too much to have a company run our payroll, when our Finance Director had run payroll internally in the past. We only needed an option for Direct Deposit and Tax Filings (W-2s, quarterly forms, etc.), and Patriot Payroll fit that need perfectly.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reasons for choosing Patriot Software

Our HR company was already using Patriot Payroll, so we just kept with what they used.

Review Source

Payroll Administrator  
Used the software for: Less than 1 year

### "Great Payroll for Small Business"

March 3, 2026

5.0

Excellent! Great support and value. The website is one of the most logical that I've used. Their help website is also one of the best I've used. I've only had to contact support a small number of times.

Pros

Patriot gives me the right level of features without relying on a big payroll company administrator.

Cons

The Time Off Request feature (beta) does not allow a negative balance. The manager role cannot add people. Each employee can only have one direct line manager who can edit their punches and approve their time off.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

My Pay Solutions support was a nightmare. We tried to switch to ADP in Dec. 2025, but they kept delaying our onboarding, so I looked for a better solution and found Patriot.

Alternatives considered

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reasons for choosing Patriot Software

I was able to onboard myself without any third party specialist. The price was very reasonable. There was a 30 day trial. I was able to make my first two payrolls for literally zero cost.

Review Source

Manager  
Used the software for: 1-3 years

### "Affordable and Easy Payroll Software "

March 12, 2026

5.0

The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using. The customer support is helpful and reliable for our business.it ensures timely payments.

Pros

I like the Patriot Payroll is simple to use, affordable, use for automatic calculations of Tax.It reduces error and saves time. Employee information is easy to update.

Cons

The software can improve it's reporting and employee management customisation.Minor bugs occur occasionally but the client support resolves issues quickly

Review Source

Kathy M.  
Office Manager  
Used the software for: Less than 1 year

### "Patriot is simple and cost effective "

June 2, 2026

5.0

I am very happy with Patriot. I came from Quickbooks so we are saving money and I don’t need a lot of extras to run a small business.

Pros

It is simple and cost effective for small businesses. I have called in for support and have always gotten a live person to help me with any questions. Also they have lots of videos to help you.

Cons

I would like more options in creating the invoice and estimate forms. I also need a delivery receipt form when we deliver our products. Also need an easier way to enter credit card charges to split up expenses.

Switched from

Quickbooks has gotten too expensive for our small business.

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reasons for choosing Patriot Software

Price for what you get. Some had limits on how many invoices you could do and the amount of sales in a year.

Review Source

President  
Used the software for: 3-5 years

### "Linda M's Review"

February 13, 2026

5.0

I have never had any problems using this software. They are always there to answer any questions I have.

Pros

Patriot Payroll is very easy to use. The cost is very reasonsable compared to my past experiences. They are always available to help with any issues I might have. They are always friendly! Easy to use!

Cons

Nothing. It has always been available and no issues with it. The new format for finding reports was a little more time consuming. I have it in favorites now. Much easier to find

Switched from

[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

It got way too expensive to use. This is a lot more convenient and had more features.

Review Source

CEO  
Used the software for: 1-3 years

### "Like and Dislikes"

March 5, 2026

5.0

Overall it has been a pleasant experience and it takes a lot of my plate and piece of mind that business is taken care of.

Pros

I like Patrios because they deal with all the Payroll stuff for me. I appreciate their support with the click of a button. I had the option to use other companies but so far, 2 years into it, I like Patriots.

Cons

The automatic emails that didn't make sense but they were quick to resolve it. They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue. I had to reach out to the State and to Patriots and escalate until they figured out what was wrong.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

I switched from an accountant was not responsive and it was paper based. I really like that Patriots has everything automatic and I can monitor online at anytime asn ask questions anytime.

Alternatives considered

[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

Reasons for choosing Patriot Software

Yes, I tried an accountant for 2 years before switching to Patriots. I fell like I have more control and bother less now.

Review Source

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