# Page 2 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Patriot Software the right Payroll solution for you? Explore 3943 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Software/reviews

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Patriot Software

4.8 (3943)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Page 2 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 26-50 of 3943 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TF

Teresa F.  
Founder, Solutions Advisor  
Computer Software  
Used the software for: Less than 6 months

### "A Strategic Upgrade to Unified Payroll"

March 3, 2026

5.0

Switching to Patriot Payroll after the transition from Zenefits was a strategic decision. Previously, we manually recorded payroll entries in QuickBooks, which added extra steps and time to our process. Moving both payroll and accounting to Patriot created one unified system. Payroll now posts automatically to the accounting side, eliminating duplicate data entry and reducing the risk of errors. The employee and contractor portals are an added benefit. Our contractors previously lacked portal access to review their payment history, so this feature has improved transparency and reduced administrative requests. Overall, Patriot has provided a more streamlined, efficient, and cost-conscious solution for managing payroll and contractor payments within our organization.

Pros

Patriot delivers strong value through a clear pricing model, in which extra payroll runs and vendor payments do not incur additional fees. The system is easy to use, and data entry is simple. When paired with Patriot Accounting, it saves both time and money. The 2-day direct deposit option for trusted users is a major benefit. Their U.S.-based client support team is responsive and stays engaged until issues are resolved.

Cons

The main limitation is that support is not available 24/7, though this has not created operational issues for our team. If a question comes up over the weekend, you must wait until normal business hours. New users should also note that direct deposit begins with a 4-day lead time before transitioning to 2-day processing. It is important to select the correct plan level—Basic or Full Service—based on your tax filing requirements.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Patriot Software

We chose Patriot Payroll for its low cost, simple, easy-to-use interface, built-in best practices, and U.S.-based support.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

This was a forced change due to the elimination of the plan and the cost increase.

Review Source

SM

Shana M.  
President  
Defense & Space  
Used the software for: 2+ years

### "10/10 employee support software"

May 21, 2026

5.0

Generally good, the website works the help articles and information icons are indispensable. Patriot knows their market- and in my case that means the business owner who wants to do it right but doesn't have time to learn HR, Accounting, Payroll, Tax law, and each state's unique requirements.

Pros

Excellent value for the cost. I tried moving to Insperity fora brief time and not only were my taxes a mess and my payroll history a disaster but I transitioned back to Patriot quickly and easily within 6 months. Patriot helped me get my books back in order and were knowledgeable and helpful along the way. I've had minimal difficulty onboarding and deactivating employees most issues stem from my own knowledge gaps. 10/10 would recommend to my friends and I regularly do.

Cons

It would be nice to have a dedicated POC for issues but the phone line seems to do the trick. A more integrated training system would be nice, Mineral doesn't really do the trick for govcon work.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Patriot Software

Better pricing and ease of use. Better phone support

Switched from

[Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/)

Insperity was terrible. They got my payroll EOY information wrong, they neglected to sign an employee up for health benefits after he enrolled which left him without coverage for 4 months. Their time card system was worse than using excel or a post it note. They advertise working with govcon industry but were truly clueless about the requirements for timekeeping. When we finally transitioned away from Insperity they refused to negotiate any discount for partial months or for the months that they had failed to perform to their SOW. All told, a terrible experience. When I came back to Patriot I had help, support and the only error in my taxes this year is from bad data from Insperity.

Review Source

DA

Diana A.  
Office Manager Accountant  
Construction  
Used the software for: 2+ years

### "Patriot Payroll is Awesome!"

February 12, 2026

5.0

My overall experience with Patriot Payroll has been positive. They have been very responsive and professional with any questions and problems I have encountered.

Pros

Customer Support is incredible! Very easy to use and understand. It is not extremely costly. Compliance and tax handling is on point. Patriot Payroll has easy to read payroll reports.

Cons

I can't say I have any dislikes with Patriot Payroll. They just about cover everything efficiently and securely.

Alternatives considered

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Reason for choosing Patriot Software

Patriot Payroll had all the boxes checked as far as what we were looking for.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Payroll Taxes not paid on time, payroll reports were incorrect and hard to read, had to email in for reports for time periods needed for audits.

Review Source

AL

Abigail L.  
Owner, Chief Content Officer  
Public Relations and Communications  
Used the software for: 1-2 years

### "Simple, Helpful, Low-Cost, Seamless, Integrated Payroll for an S-Corp"

April 3, 2026

5.0

Patriot is the best tool I've found that makes it easy for a small-business owner (solopreneur) as an S-Corp to run payroll and manage everything seamlessly without overpaying. If I have questions, their team is a simple chat or phone call away.

Pros

The platform makes the experience super easy and seamless. I do not have to do anything with the new auto-payroll feature! It automatically pulls and sends the taxes for me, which also makes it easy for my CPA as well.

Cons

I have no issues. The tool is simple, easy to use, and if I have questions, their support team is helpful.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Cost, ease of use, integration with accounting software and ease of use by my CPA

Review Source

CK

Cheryl K.  
Owner and Benefits Consultant  
Insurance  
Used the software for: 2+ years

### "Best Payroll Software"

February 27, 2026

5.0

Fantastic! I have used a competing and larger Payroll software company in the past and it could not compete with the customer service and ease of use of the product with Patriot.

Pros

The excellent customer support as well as the ease of use of the product. Live customer support is always easily reached with almost no wait times!

Cons

I would like more instructions for those of us with small businesses that simply indicates the tax report(s) we will need to pull and provide our CPA’s for tax deductions.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Name and reviews were most significant to me.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Quickbooks had an issue with my payroll tax payments and talking to someone about the problem and getting it resolved was challenging at best.

Review Source

SR

Sheila R.  
Director of Finance  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The best payroll service we have ever used!"

November 4, 2025

5.0

Nothing but praise and thankfulness for your payroll service! It has streamlined our payroll process :-).

Pros

Our small church uses Patriot Payroll and it has been a wonderful experience. It has saved us precious budget monies by being cost effective, plus it is easy for our Finance \[sensitive content hidden\] to learn and use. The employees are thankful for their portal to see their profiles and adjust their withholding or their direct deposit information. It is adaptable for our salaried staff and our hourly preschool teachers. Onboarding is quick and easy with links to send to employees to complete their paperwork and profile.

Cons

The only thing that is missing is a visual icon or checkbox that says "Payroll is complete", because we have one person input the hours and another person logs in to approve payroll.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Our HR company was already using Patriot Payroll, so we just kept with what they used.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

We moved from Paychex Flex to CoAdvantage. It was costing us way way too much to have a company run our payroll, when our Finance Director had run payroll internally in the past. We only needed an option for Direct Deposit and Tax Filings (W-2s, quarterly forms, etc.), and Patriot Payroll fit that need perfectly.

Review Source

ST

Sandra T.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Best in the Business—Highly Recommend"

March 27, 2026

5.0

I am an accountant and I have worked with multiple payroll companies. I absolutely love Patriot Payroll. It is user friendly; the price is more than competitive, and the startup discount and referral rewards are great. The reporting features and customer service are top notch. There is a requirement to run payroll four business days ahead of time but there is also an option to prefund payroll to shorten that process time. I have no complaints about Patriot and will continue to recommend them to all my clients.

Pros

The value and the ease of use. Quick response from customer service. The new client and referral discounts are a wonderful bonus. I love the reporting features.

Cons

The requirement to process payroll four days ahead of time is a little inconvenient but I do know there is an option to prefund.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

Mostly the price, customer service and trial period discount. Also, ADP contantly calls with sales pitches and it is annoying.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Paycor was nothing but a hassle. The price wasn't great but navigating their portal was time consuming and not one bit user friendly. Also, their customer service was rude and slow to respond.

Review Source

KC

Kim C.  
Admin  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Patriot Payroll!!"

March 11, 2026

5.0

The system is easy, convenient, comparable in price with other payroll services. They keep you updated when things are due. They are accessible for any questions. They are innovative, improving on an already great system. It has been and continues to be a great experience.

Pros

I absolutely LOVE the fact when you call, you get a live person. Not recordings to connect you to another recording! Patriot has the very BEST customer support! Also, when you are talking to support, they are kind and patient and do not make you feel like you are wasting their time or that you are bothering them. I can’t stress this enough. Patriot is very informative and easy to navigate. It would have to be simple for me to do it. I received an IRS letter one year and called Patriot and it was taken care of. I am so grateful they take care of the quarterly taxes! Patriot makes life easier in the business.

Cons

I honestly cannot think of any cons about this company. Every question I have had, they have patiently walked me through it.

Alternatives considered

[Flock Benefits Administration](https://www.capterra.com/p/173539/Flock/)

Reason for choosing Patriot Software

The monthly cost was lower and initial set up

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

The cost of Patriot was less and I like how you paid per employee

Review Source

DC

David C.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Patriot Software review"

March 26, 2026

5.0

We like the plain and simple approach to keeping records - Patriot let me get started without a steep learning curve.

Pros

I like how easy and fast it is to make entries and keep track of sales and expenses. When I got started with it, I needed a system to send recurring invoices, and not all accounting programs could do that.

Cons

Hard to change things if I make a mistake. Arbitrary limit on length of reference when recording payments. Some customers have non-numeric check numbers or very long check numbers. Patriot freaks out with this and the error message is not really helpful - we just know from experience what is happening.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Software

Expense, simplicity - met our needs at the time

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Needed to keep track of expenses as well as invoicing - Freshbooks at the time only did invoicing.

Review Source

IN

Iryna N.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Patriot Payroll"

December 11, 2025

5.0

I have not had any issues with Patriot Payroll, if there is something you need to know contact customer service .... you can call; chat or email so no excuse

Pros

It is value for money, and I find that the customer support is great, and as a client, it is easy to use, but if your not able to find what you require this is were customers support is available. Its also good for employee's to use their side of things, but it also gives them responsibility such as when it comes to their payroll. As of now I have not found any issues or bugs.

Cons

I really do not think there are any cons that I have some across, other than some employees , may need to go back to school to learn how to read and spell, and no matter how many times you tell them that they are responsible for their log in details not the employer

Review Source

BK

Beth K.  
Administrative Coordinator  
Government Administration  
Used the software for: 1-2 years

### "Worth Every Penny!"

March 26, 2026

5.0

Best experience I've ever had with payroll. If I make a mistake, support can always walk me through fixing it.

Pros

Taking out payroll from QuickBooks to Patriot was the ABSOLUTE best thing we could have ever done. The cost was considerably lower, and they don't hassle us with additional fees for every little thing. AND they process our tax deposits! That's the best part of all. The customer support is superior to any other support I've ever used. The techs are kind, patient, and walk you through anything and everything. Running payroll is the easiest thing, takes no time at all. We've been Patriot client for over a year now and have not run into any issues or glitches at all. It's smooth to use and I can run payroll from anywhere. My phone, at home or just at my desk. I will always give it a 5-star review!

Cons

I cannot think of one con or negative thing about Patriot Payroll. Quickbooks was a pain and Patriot took that all away!

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Cost and the program is cumbersome. Quickbooks was not designed for a small business like ours.

Review Source

SA

Scott A.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "This is the only payroll provider to consider."

March 26, 2026

5.0

Suberb! From setup to on-going use, Patriot is great. So easy, and I like the super clear payroll reports. Nothing is a mystery like other providers.

Pros

Customer support is stellar! I've tried a number of payroll services, and Patriot is way, way beyond anyone in terms of actually being helpful. Some of my past services, most actually, were billion dollar companies, but for the life of me, I don't know how they got that way!

Cons

There is \*nothing\* to not like about Patriot. It's super easy to use, the employees are great, and it's a relief just knowing they are available.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Because Patriot Payroll does one thing, payroll! And they do it well. I don't need AI, HR, or 5,000 other new features a week!

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Roll by ADP](https://www.capterra.com/p/10004716/Roll/)

I switched because previous providers were both terrible. Particularly Roll - they literally have NO customer support NONE!

Review Source

LM

Linda M.  
President  
Consumer Services  
Used the software for: 2+ years

### "Linda M's Review"

February 12, 2026

5.0

I have never had any problems using this software. They are always there to answer any questions I have.

Pros

Patriot Payroll is very easy to use. The cost is very reasonsable compared to my past experiences. They are always available to help with any issues I might have. They are always friendly! Easy to use!

Cons

Nothing. It has always been available and no issues with it. The new format for finding reports was a little more time consuming. I have it in favorites now. Much easier to find

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

It got way too expensive to use. This is a lot more convenient and had more features.

Review Source

GB

Gail B.  
Accountant  
Child Day Care Services  
Used the software for: 1-2 years

### "Payroll Software for any size business"

August 27, 2025

5.0

So far so good is my overall experience with the software. We recently converted to direct deposit without hiccups. The printed documentation as well as the how to videos are extremely beneficial. The employee payroll portal allow for employees to enter their own bank account information is a value add.

Pros

The price for the features offered is perfect for start up businesses. The software grows as your business grows and you can enjoy the bells and whistles that the software has to offer.

Cons

You can't save the payroll you've enter; add an employee; and pick up where you left off. The only tax form offered for quarterly taxes is federal 941. I would like to see State forms available as well.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

QuickBooks didn't offer a pay my own payroll taxes feature. The owner likes to pay his own taxes and doesn't want it automatically deducted from the business account.

Switched from

[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)

We needed more automation. We needed a web-based payroll system. A system that wouldn't hold us hostage to the office.

Review Source

Emmanuel P.  
Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Affordable and Easy Payroll Software "

February 24, 2026

5.0

The Patriot Payroll has been helpful and useful.its fast, accurate, no stress when using. The customer support is helpful and reliable for our business.it ensures timely payments.

Pros

I like the Patriot Payroll is simple to use, affordable, use for automatic calculations of Tax.It reduces error and saves time. Employee information is easy to update.

Cons

The software can improve it's reporting and employee management customisation.Minor bugs occur occasionally but the client support resolves issues quickly

Review Source

SB

Susana B.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Like and Dislikes"

March 4, 2026

5.0

Overall it has been a pleasant experience and it takes a lot of my plate and piece of mind that business is taken care of.

Pros

I like Patrios because they deal with all the Payroll stuff for me. I appreciate their support with the click of a button. I had the option to use other companies but so far, 2 years into it, I like Patriots.

Cons

The automatic emails that didn't make sense but they were quick to resolve it. They sent me automatic emails saying my EIN was wrong OR OTHER ISSUE, not clarifying the issue. I had to reach out to the State and to Patriots and escalate until they figured out what was wrong.

Alternatives considered

[QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/)

Reason for choosing Patriot Software

Yes, I tried an accountant for 2 years before switching to Patriots. I fell like I have more control and bother less now.

Switched from

[Othership](https://www.capterra.com/p/266602/Othership/)

I switched from an accountant was not responsive and it was paper based. I really like that Patriots has everything automatic and I can monitor online at anytime asn ask questions anytime.

Review Source

DS

Deborah S.  
Family Nurse Practitioner Owner  
Medical Practice  
Used the software for: 2+ years

### "Patriot Software is better than Quickbooks"

March 5, 2026

5.0

The team at Patriot has been amazing. Someone is always there to help and they are always taking recommendations for improvement.

Pros

The ease of use. I like that I can set it for lists and quickly find what I need. I like that it treats me like I'm doing bookkeeping and not a bunch of meaningless icons laid out oddly.

Cons

I cannot manually transfer transactions outside of the PLAID transfer. I love that my credit union now uses PLAID and I can transfer, but there were missing transactions and then I couldn't transfer manually, I had to do individual journal entries.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Software

A friend recommended and I liked knowing I was supporting someone with Conservative values

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I was tired of no one speaking English and zero customer service

Review Source

RC

Rob C.  
Payroll Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Great Payroll for Small Business"

February 28, 2026

5.0

Excellent! Great support and value. The website is one of the most logical that I've used. Their help website is also one of the best I've used. I've only had to contact support a small number of times.

Pros

Patriot gives me the right level of features without relying on a big payroll company administrator.

Cons

The Time Off Request feature (beta) does not allow a negative balance. The manager role cannot add people. Each employee can only have one direct line manager who can edit their punches and approve their time off.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

I was able to onboard myself without any third party specialist. The price was very reasonable. There was a 30 day trial. I was able to make my first two payrolls for literally zero cost.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

My Pay Solutions support was a nightmare. We tried to switch to ADP in Dec. 2025, but they kept delaying our onboarding, so I looked for a better solution and found Patriot.

Review Source

LO

Lisa O.  
Bookkeeper  
Museums and Institutions  
Used the software for: 2+ years

### "Great Customer Service "

May 21, 2026

5.0

Overall I like Patriot and recommend them quite often. For a small non-profit like us it's crucial to keep costs to a minimum. You get a lot of bang for your buck with Patriot.

Pros

The customer service! The system is fairly easy to use. Entering payroll is very easy, we use the time card feature and that makes it even easier.

Cons

We pay our own taxes, I wish there were more reports for filling out state tax forms like unemployment and paid family/medical leave. Needing to pull more than onw report to accomplish filing some of these returns is a pain in the butt.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

ADP and Paychex are reliable but costly, Gusto was not as user friendly and the stupid pig mascot was just annoying.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

The cost! Sage was out of control. They wanted over $1,300.00 back in 2015.

Review Source

TY

Tina Y.  
Office Manager  
Religious Institutions  
Used the software for: 1-2 years

### "Excellent and Affordable"

March 10, 2026

5.0

Any time I've had an issue it's been user error and either I figured it out on my own or customer service helped me figure it out. Overall, it's very intuitive and makes my job easier, all at a very fair price.

Pros

Very easy to use and easy on the budget. Customer service is top-notch! Love that they file the tax forms for me. One less thing for me to do.

Cons

Wish the vacation accrual time worked for me, but there doesn't appear to be a way to set a date that hours stop accruing. The only option is to set an accrual max limit which didn't work because people use their accrued time and therefore accrued time never reached the max.

Alternatives considered

[Breeze](https://www.capterra.com/p/135832/Breeze/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/)

Reason for choosing Patriot Software

It was a better value for the money spent.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Expensive considering I was doing most of the work, including filing of taxes, and we didn't have direct deposit.

Review Source

cC

cindy C.  
Event Coordinator  
Entertainment  
Used the software for: Less than 6 months

### "Good customer support but a little challenging to learn "

May 21, 2026

3.0

Honestly if your customer support wasn't as good as it has been I would of tried a differnt company. I was really fustrated in the begining.

Pros

That it was a cheaper option for just starting out with payroll. It didn't have a whole bunch of little fees that would drive up the cost of the service.

Cons

That they can't handel child support paymnets, that the FAQ is missing a lot of helpful answers (One exaple is do I inactivate employee or terminate when they quit). I would like to be able to have a hiring packet that I can have them review and sign off on. Setting up something were a little confusing but your customer support helped me through it.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

AI gave me 3 companies to choose from and what the diffference is. Because I am so new to payroll I don't think I needed the bells and whistles.

Review Source

MC

Melissa C.  
Owner Manager  
Accounting  
Used the software for: 2+ years

### "Patriot Payroll is phenomenal!"

March 4, 2026

5.0

Pros

Patriot Payroll is incredibly easy to use and is so flexible. You can use many different pay types and codes, and I love that Patriot takes care of all the quarterly filing and reports. It is less expensive than the other payroll companies I have used over the last 20 years, and the customer support is fast and accurate. The team is very intuitive and helpful. I have 4 clients that utilize Patriot through my services, and they are all extraordinarily satisfied. Thank you, Patriot, for serving me and my clients so well for over 5 years!

Cons

In over 5 years, I have yet to find anything that I dislike about Patriot Payroll. Never inaccurate, no system outages - it has been a fantastic experience on all levels.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Ease of use, competitive pricing, excellent customer service

Review Source

SS

Sasha S.  
Co-Founder, Chief Executive Officer and President  
Information Technology and Services  
Used the software for: 2+ years

### "Patriot does most of the math"

April 28, 2026

5.0

I do however believe we use less paper now, that is positive. The system does flag duplicate invoices at the top level which prevents me from entering the same invoice twice. I was amazed that the API allowed us to transfer transactions from another platform and not have the entire process blow up.

Pros

As well as running the AP, and reporting it has not crashed. That is more than I expected it to run in the beginning. The dimensions are ok for seeing all the different departments, even if there is a delay. Having the cloud allows me to do this while waiting for my car to get serviced. This is acceptable.

Cons

I think the support is somewhat of a joke as they always give you a link to a video on how to fix an issue and I don't have time to sit through a movie about fixing an error. We had one instance where we wanted to view which 1099 bills were actually filed but the reports only gave us payments therefore creating multiple back and fourth communications. It's far too large of a product for what we need and I still am unsure of what exactly half of the functions do.

Review Source

AM

Ashley M.  
Veterinarian Owner  
Veterinary  
Used the software for: 1-2 years

### "Efficient, Cost-Effective Payroll for Small Business"

November 6, 2025

5.0

Overall I'm very pleased with Patriot Payroll, everything from the cost to the ease of use. They're constantly working to add upgrades which I appreciate.

Pros

I love that this is a cost-effective service for small businesses like mine. Any time I have reached out to customer service, they have been very easy to deal with and respond very quickly. Running a payroll takes no time at all and is easy to set up. I also love that there is a time card feature that has a geolocation option.

Cons

I honestly can't think of anything. I use the full service payroll and it has just been smooth sailing for me.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Patriot provided a more cost-effective service for my small, new business start up.

Review Source

DD

Dan D.  
CFO  
Construction  
Used the software for: 2+ years

### "Happy I switched to Patriot Payroll"

July 22, 2025

5.0

I've been very happy with Patriot Payroll for 5 years for 2 different companies, thus 2 different log ins, so I guess I have 10 administrative years of being happy!

Pros

What's not to love? Easy employee set up, easy weekly payroll entry, easy wire instructions if I enter payroll late, affordable monthly fee, and quick answers to online chat. When I've had to email questions or changes, it may take 1/2 to 1 business day for them to get back to me, but the cheerful and accurate answers are much appreciated.

Cons

Employees complain about the online portal they use, but as an employee myself, I think the portal works as intended.

Switched from

[ADP HR Assist](https://www.capterra.com/p/173960/HR-Assist/)

Prices for ADP were very high for weekly payroll, and their HR tools were not time savers.

Review Source

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