# Page 27 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Patriot Software the right Payroll solution for you? Explore 3935 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Software/reviews

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Patriot Software

4.8 (3935)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 27 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 651-675 of 3935 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RA

Rebecca A.  
Owner  
Telecommunications  
Used the software for: 2+ years

### "Great product easy to use"

October 15, 2022

5.0

Pros

Easy to use and provides all the functions I need to manage my invoices, pay taxes, and product reports

Cons

No complaints. Patriot gives me all the features I need

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Quickbooks was too complicated

Review Source

DF

Dan F.  
President  
Civic & Social Organization  
Used the software for: 6-12 months

### "Payroll Processing That's Easy and Affordable"

April 21, 2023

5.0

Pros

I like how easy it is to work with this program. If I have a question, I can generally find the answer online but if I have to call, their customer service is excellent!

Cons

I really can't think of a negative. I'm not having to come up with any "work arounds" due to any limitations of the software like I have to with some other programs.

Review Source

KL

Karisha L.  
Business Owner  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Payroll made easy"

April 13, 2023

5.0

Patriot has made the payroll process easier. I have more time that I can spend in developing and managing other areas of my small business.

Pros

Patriot makes it easy to manage a small (40ish) group of employees on my own. I love that the calculations are automatic, deposits are timely, and taxes are paid by Patriot.

Cons

As with any product, there is a learning process. Patriot customer service helps along the way if needed, but overall the process was easy and smooth.

Reason for choosing Patriot Software

The price was competitive, but the product just made sense and had all I needed in one place.

Review Source

AV

Armando V.  
accountant  
Religious Institutions  
Used the software for: 2+ years

### "great investment!"

April 25, 2024

5.0

Pros

Simplicity and complete solution for our payroll needs

Cons

nothing since it has contractors also housing was crucial

Review Source

EA

Eric A.  
Operations Specialist /Owner  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Sofware and simple to use. "

October 12, 2022

5.0

Pros

I like that is simple to use. I used quickbooks in the past and I even hired an Accounting firm to fix the issues that I had to no avail. Most of all - Quickbooks charge extra for sending the tax payments for you. Simply put, you will have to do this yourself. This simple and time consuming task is included in the package.

Cons

If I have to really be picky - there is not enough default accounts in Accounting, such as expenses. Not really a big deal for every business has different/unique expenses, therefore you simple create one.

Reason for choosing Patriot Software

Pricing and the overall service package, as I previously stated.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

See previous comment.

Review Source

MY

Mo Y.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great for small Non-profit "

May 23, 2024

5.0

We reviewed Manny non-profit accounting packages. Patriot provided the best value for the number of users that our organization required. If does not include fund raising and tracking of gifts, which are not a requirement for our organization.

Pros

Easy to setup. When I had accounting questions the customer support was friendly and answered my questions.

Cons

Timing of credit card payments marked as paid in Patriot but funds not received for several days from Stripe. Not really an issue after you understand the process and how to reconcile the bank statements.

Review Source

CL

Courtney L.  
bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Great product, amazing customer support!"

December 28, 2021

5.0

absolutely wonderful! TOP NOTCH customer support,

Pros

Honestly, the simplicity & the customer support

Cons

nothing! I do not have any complaints at all

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

simplicity, cost, and customer support

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

price and customer support and other issues

Review Source

DE

Duane E.  
Owner  
Construction  
Used the software for: 2+ years

### "Patriot is the best"

January 29, 2024

5.0

Pros

Patriot costs less than any other service I could find

Cons

I like the ease of use of patriot but most of all the customer service.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Price was the main factor in my decision.

Review Source

MS

Martha S.  
President  
Accounting  
Used the software for: 6-12 months

### "Time Saver"

August 19, 2020

5.0

The overall experience has been awesome. The support team is awesome and the software has saved us mounds of hours when it came to processing payroll.

Pros

The ease to use this software is outstanding. It takes our staff half the time to process payroll for our clients compared to the system we were using.

Cons

There are few things that would be great such as having the availability for a client to approve their payroll prior to submission and being able to send reminders directly from the system.

Reason for choosing Patriot Software

N/A

Review Source

LM

Laura M.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Patriot is Great!!"

January 2, 2024

5.0

My overall experience with Patriot has been excellent!

Pros

Patriot Payroll is easy to use and if you have any questions the customer service team is very knowledgeable and quick to answer any questions. Even when the bank shut down last March, getting everything fixed was very efficient!

Cons

The main thing that I don't like about Patriot is when you have to make an adjustment while running your payroll. If you forget to change wages or add something to the Employee Profile, you have to start the payroll from the beginning. This has resulted in errors in my payroll.

Review Source

RG

Regina G.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Very Happy"

April 1, 2024

5.0

I was afraid to go with them at first but after my first call with a representative, they made me feel at ease.

Pros

It's easy to use and the support is very knowledgeable, friendly and readily available.

Cons

There is nothing I do not like about it.

Reason for choosing Patriot Software

The price was a great factor and the ease of the product.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

It was too complicating and I like the fact that patriot does the reports for me.

Review Source

LF

Lisa F.  
Bookkeeper  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Highly Recommend Patriot Payroll!"

July 23, 2021

5.0

Very Pleased!

Pros

Very User Friendly and the Customer Service has been outstanding & friendly when needed.

Cons

The Pros outweigh any Cons with this software!

Reason for choosing Patriot Software

Ease of Transition, Ease of Use (very user friendly), Price and their Knowledge top to bottom.

Review Source

JB

Jackie B.  
Administrative Assistant  
Religious Institutions  
Used the software for: 6-12 months

### "Excellent Product"

August 10, 2022

5.0

Excellent!!! I am confident when i call the help desk they are ready to help instantly. Their knowledge of the product is superb. Their readiness to assist with any inquiries is commendable.

Pros

I like the ease on how to process, search, and user friendly tabs are available.

Cons

Set up was a bit challenging for me, since I did it midway from our previous product. transferring earnings took a bit longer.

Reason for choosing Patriot Software

Pricing. Simple payroll processing. Customer friendly.

Review Source

MF

MELANIE F.  
director  
Primary/Secondary Education  
Used the software for: 2+ years

### "I'm so glad I found Patriot"

January 13, 2020

5.0

I needed a program that would do my payroll that I could afford. I was so thrilled to come across Patriot. With Patriot I do the time keeping and then just plug those numbers in. The payroll is figured for me and I can download and print professional paystubs and checks (plus tax documents) at no extra cost. It even tracks accrued and used time off to the minute and figures in contributions and deductions. I can also print reports and see/print my payroll history at and time, for one or all employees. You can extend the services and do overall accounting, but I just have the basic payroll plan. I did, however, take advantage of the workers compensation insurance that can be figured right from the figures in the payroll and deducted automatically. No more yearly audits and surprise balloon payments.

Pros

It is easy to use, even for people like me with few accounting skills. It is affordable. Plus they are always improving upon it and responding to customer needs.

Cons

The only issue I've had is that my time record is in minutes and the Patriot figures are in decimals. I have to convert each emplyee's time. I only have 6 employees so it's not a big deal, but I wish they gave the option to simply enter minutes.

Review Source

Lam H.  
  
  
Used the software for: 1-2 years

### "Absolute Steal for Amazing Service!"

April 21, 2016

5.0

We were looking for a low-cost but comprehensive payroll option for our small nonprofit and tried several options: Patriot was the best, by far! It saves up a ton of money, but more importantly, time every month. It's easy to use and very accurate: something critical, given the potential consequences for failing to file/pay taxes--or doing them incorrectly. We are 100% satisfied with Patriot, and would recommend it for anyone!

Pros

Ease of use Comprehensive service (payroll, taxes, direct deposit, reimbursements, pre-tax expenditures, reports) Customer service (among the friendliest, most competent--which is short supply these days, and fastest I've ever used) VALUE: Patriot is cheaper than all the usable options we tested

Cons

Only one minor one: it doesn't have automatic payroll processing for those pay periods when we don't have any payroll adjustments.

Review Source

Response from Patriot Software

April 22, 2016

We are so happy we are giving you the value your non-profit deserves! Your kind words about our product and customer service made our day! We are taking note of your request for automatic payroll processing. We are listening!

DB

David B.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Bookkeeper"

November 21, 2023

5.0

I am Very Pleased with the cost and services

Pros

Very easy to navigate, simple format, very user friendly

Cons

customer service waiting time but I think it is improving.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[Xero](https://www.capterra.com/p/120109/Xero/)

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Expensive and customer service is terrible. process is little complicated and not user friendly.

Review Source

Ross L.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Excellent payroll platform, especially for the price"

May 8, 2020

5.0

Overall, I'm very happy with this software and the value it provides to my clients. I'm sure I will be using it for years to come.

Pros

The software is fairly easy to use, it's very affordable, and it has a great accountant/bookkeeper program.

Cons

The direct deposit schedule is slower than with other providers, but for the price I can't really company. Many clients are happy with that trade-off.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[OnPay](https://www.capterra.com/p/167109/OnPay/)[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Value

Review Source

BJ

Bertie J.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Patriot review LaT"

July 3, 2023

5.0

Excellent customer service when we’ve had questions.

Pros

Has helped with payroll and tax reports. Since I am not a cpa, it’s easy to plug in work hours and get everything calculated for me

Cons

We have not had any problems with our payroll or tax reporting so far. This is a great product and we have recommended it to other churches

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Liked the features of patriot better.

Review Source

GM

Gil M.  
President  
Accounting  
Used the software for: 1-2 years

### "Great in Comparison to Other Products"

May 24, 2022

4.0

Pretty Good

Pros

The price. I handle payroll for a number of clients and the cost really adds up over time.

Cons

Unknowledgeable Customer Service. On a few occasions, I contacted customer service and they don't seem to know payroll issues very deeply.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Price

Review Source

iC

ian C.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Love Patriot - Glad I heard all the ads on the radio"

January 5, 2021

5.0

positive, straightforward. Only needed to contact support 2x in the last year and their FAQs are to the point and easy to deal with.

Pros

easy, straightforward, simple to use, none of the things I don't want/need as a small business owner

Cons

I moved to Patriot because of all the things I disliked about GUSTO. I don't have any complaints about Patriot after a year of use.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

quickbooks was needlessly complicated for a small business. My business is small, I'm the owner and I have my hands on every part of the business, but I didn't want anything to do with payroll.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Gusto had too much junk, to many attempts to upsell, spent more time developing cute animated icons for their web portal, instead of just making a site that worked.

Review Source

Tammy F.  
Owner/CEO  
Accounting  
Used the software for: 6-12 months

### "So happy we discovered Patriot Payroll"

January 13, 2021

5.0

Over the last year, we have moved about one-third of our customers to Patriot. It is a great alternative for our cost conscious non-profit clients and it gives an improved functionality over other Payroll processing software such as Quickbooks Online Payroll. We no longer have to worry about fixing payroll mistakes because the customer support is superior and I've never had an experience that wasn't helpful.

Pros

This software is easy to use. The Help section is extensive and procedures up to date. Customer support is timely and representatives are knowledgeable.

Cons

There are situations when pay period dates don't auto-fill. I'd like to see this functionality

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We were needing improved employee access, more visibility of payroll settings and tax implications and better customer support.

Review Source

PC

Pamela C.  
OWNER CFO AND ADMINISTRATOR  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Top Not Payroll Services"

February 27, 2024

5.0

I love Patriot Payroll and trust that they are doing my taxes and Payroll properly.

Pros

Easy to use, professional, courteous & very helpful Customer Service Representatives and I can do my Payroll from anywhere that I am in the world as long as I have a computer.

Cons

I really don't like having to receive an Authenticator Code every time I log in but I guess it is for my company's protection.

Reason for choosing Patriot Software

Pricing and the ease of using the software.

Review Source

CE

Caroline E.  
Owner  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Organizing The World"

June 5, 2021

5.0

Very satisfactory.

Pros

The easily accessibility of the entire program.

Cons

That direct deposit is through an outside source.

Review Source

Response from Patriot Software

July 14, 2021

Hey there Caroline! Thanks for your wonderful review. We just wanted to let you know that Patriot actually has direct deposit programmed in our software so the user is in control and there is no third party involved (other than our bank.)

TE

Timothy E.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Start, to what appears to be a Great Option"

August 1, 2021

5.0

So far it is the Best Options I've Found, So many other options out there seem to be so Complex or have So many Hidden fees

Pros

With Patriot SO FAR IT'S BEEN SEEMLESS..... I love Price, the ease of Use and Speed of doing Payroll..... I Used PayChex with a Previous business and it was a Nightmare, always had Problems with Payroll Taxes - They Never applied to tax account properly, Not to mention the ENDLESS hidden FEES....

Cons

The ONE thing I don't like is the Way Direct Deposit is Done, It works and isn't impossible but I think there was a Credit Check at the Beginning and they Withdraw from My Account, into their account and then Deposit into my Employees Account so the Process isn't something that is as Fast as it could be, it's usually a Week out

Alternatives considered

[DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Trial, Ease of Use and Price

Review Source

SR

Stephanie R.  
Managing Attorney  
Law Practice  
Used the software for: 2+ years

### "Perfect for Small Business"

January 12, 2021

5.0

Great Service and Great quality for the money.

Pros

Easy process to get started and it worked for me just as well with one employee as it does now with 8. It has been easy to grow with software and the online help function handles even some normally difficult questions on how to allocate distributions and contributions all without a full time HR or bookkeeper in house.

Cons

It has no quick void function that I have found. Like most busy business people, I get things put in and soon as it is done, it alters the debits that it is going to make for taxes etc. on the software side. Sometimes so fast that if I need to make a change, I have to void the entire payroll and redo it. A slight delay between scheduling to pull the money out and the time that payroll is submitted would be helpful.

Review Source

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