# Page 35 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is Patriot Software the right Payroll solution for you? Explore 3963 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Software/reviews

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Patriot Software

4.8 (3963)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 22nd, 2026

# Page 35 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 851-875 of 3963 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CR

Cathleen R.  
Business manager  
Construction  
Used the software for: 6-12 months

### "Happy user but could use improvements"

January 7, 2021

3.0

I am staying with this software because its easy to use, I wish it was a little better but way easier than intuit quick books so I am staying with patriot.

Pros

I love how easy it is to set up the software. Payroll functions are general and easy to use as well.

Cons

I don't like how I can not fully customize reports, it only goes back 3 months for some payroll and vendor functions. Also the invoice feature is not good, the invoices look bad and are not very customizable.

Reason for choosing Patriot Software

Ease of setting up and enrolling.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Intuit kept messing up my reports and bank account reconciliations and it was so hard to get stuff corrected that it was easier to just switch programs

Review Source

Justin A.  
Sales Operations Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Patriot Software - Great Payroll Software Value"

April 14, 2020

5.0

Overall, Patriot has been great to work with. Set up was quick and easy. Onboarding employees and contractors are straight-forward and not hard to do. And their service is top-notch as well.

Pros

I like the ease of use and user-friendly interface and dashboard.

Cons

I think that the timeline when processing payroll isn't as advantageous to small businesses as more expensive options like ADP can be. Although it's not as costly as ADP it required payroll to be funded about a week ahead of check dates which can be challenging for a new, small field service company.

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

We chose Patriot for it's the combination of affordable cost, good service, and good features and functionality.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Solution for Small Business"

January 24, 2021

5.0

Very good product and great customer service the few times I have called. Only complaint was they once "disconnected" my account because I hadnt categorized the imported transactions in 90 days, but they gave me no warning so I ended up having to re-set everything back up and manually add all those missed transactions.

Pros

Easy to learn quickly and manage with little time or effort!

Cons

A few issues setting up but customer service helped me understand how to fix.

Reason for choosing Patriot Software

Price and fits my needs.

Review Source

Response from Patriot Software

January 25, 2021

Thanks for your kind review. We're sorry for the inconvenience of having to manually import transactions. We want you to know we take your feedback seriously and now if your bank account ever gets disconnected because it hasn't imported in 90 days, you can reconnect and go back up to 2 years!

GN

Greg N.  
managing partner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Patriot Review"

January 5, 2021

5.0

SINCE WE STARTED THE BUSINESS THREE YEARS AGO I HEARD THE AD FOR PATRIOT ON CNBC SIRIUS/XM RADIO AND HAVE BEEN A LOYAL USER. PAYROLL, PAYROLL REGISTERS, YEAR END, W-2 ARE ALL USER FRIENDLY

Pros

I have a home health company in addition to Joint Worx, we have 140-150 employees and use ADP which is cumbersome, employees and it takes considerably more time than Patriot. JW has 4 employees and payroll takes 3 minutes, reports are easy to download r system is incredibly user friendly and the best value for a small business. I have recommended it to others and told our accountant how easy it is to use. Customer service when I have had to call in was very helpful I am a Fan

Cons

ADDING THE EXPENSE ACCOUNT WAS A BIT CONFUSING BUT NOW EASYY

Reason for choosing Patriot Software

At the time pricing, I can't recall if I did a demo or not

Review Source

MM

Mya M.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "I’ve been very pleased!"

March 26, 2024

5.0

I’ve been pleased and the customer service of there have been issues or questions has been over the top helpful. Every time I’ve had to call it’s been prompt service and super helpful.

Pros

The easy of use and the fast and knowledgeable customer service.

Cons

Getting use to a new software. However it’s been great and super easy to figure out.

Reason for choosing Patriot Software

New accountant recommended it. He said it would be easier.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Accountant didn’t have a person to help do end of year details anymore.

Review Source

AF

Annamaria F.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Payroll"

November 21, 2023

5.0

Very happy with the overall ease of navigation through on line entry and prompt attention from Customer Service.

Pros

Customer Service is very prompt and knowledgeable and personable.

Cons

Knowledgeable of New York State payroll needs.

Review Source

PL

Peng L.  
Tax Accountant  
Accounting  
Used the software for: 1-2 years

### "Great Software"

January 16, 2021

5.0

So far, I haven't had any issues; the Customer Support has been great!

Pros

Price, Ease of Use, and the ability to white label.

Cons

Pricing for the product continues to increase each year.

Alternatives considered

[Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Price

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Price.

Review Source

rK

rick K.  
Founder  
Telecommunications  
Used the software for: 1-2 years

### "Patriot Software Review In Short"

January 19, 2021

5.0

The overall experience has improved over time. 15 months ago, it was evident they were having growing pains. Support was slow or lacking and it caused me frustration in trying to get this platform set up. Fast forward to today, I do not have issue at all. Support is good and response times are excellent. For example, I wans needing to add a bunch of custom tax related info for end of year 2020 and \[SENSITIVE CONTENT HIDDEN\] on the Customer Success team helped me through the process in a couple of sessions. He was flexible, knowledgeable and very helpful. He is an asset to that team.

Pros

The base need was to run payroll for my small business. Patriot Software is very good at this function. The customer support has improved drastically. And I would consider it very good now. The support agents are very knowledgeable.

Cons

There are certain aspects of the platform that are not quite there yet. If you are running expenses such as healthcare premiums or doing Solo401k, they are lacking the ability to do deposits into these accounts at this time. It is on the roadmap.

Reason for choosing Patriot Software

I wanted to go with a start up to see if their approach would grow with me. It was a bit of a risk as I was not familiar with these platforms. I could have went the standard route with an ADP or Intuit, but wanted to try Patriot as I did not have a lot to lose if it all went bad in the first year...SO far it has been good. And more integrations and process being developed.

Review Source

John N.  
Information technology specialist  
Information Technology and Services  
Used the software for: 1-2 years

### ""Let's go digital "We offer the solution to your payroll issues."

July 31, 2022

5.0

It's been a very good experience with Patriot payroll , haven't noticed any major changes with this tool,the customer support is effective and reliable both on phone and on email. With Patriot payroll we have our human resources have made the payroll to run easier, smoothly and affordably.

Pros

I proposed this tool to my organization after being briefed by a friend who had deployed to their company. Since then generation of payroll is solved and in real time.

Cons

At many times it fails to capture the real time of employees which has resulted to re introduction of paper work ,also the HR team has raised the issue of not being to change paydate once it has passed.

Review Source

FB

Fred B.  
President  
Construction  
Used the software for: 2+ years

### "Great Product"

January 5, 2021

5.0

Great experience. Started with one employee, now have seven full time and two part time employees. Software has grown with my business while keeping costs low.

Pros

I can run payroll in minutes and run reports on past payrolls with ease for project cost and also for insurance audits and PPP loan forgiveness

Cons

I do not have any complaints about the software.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Reason for choosing Patriot Software

Cost was a big factor but also the ability to do everything myself from anywhere with an internet connection. Ease of payroll processing and the ability to run any report needed are why I stay with Patriot.

Review Source

Alex M.  
Chief Executive Officer  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Patriot Payroll: THE choice for small businesses!"

June 19, 2020

5.0

Pros

Incredibly easy to set up, integrated QuickBooks accounting, employee self-service payroll access

Cons

No ability to pay 1099 contractors using Direct Deposit, check printing is a little weird with Deluxe checks and requires a lot of trial/error (once setup is done it works great though).

Alternatives considered

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Review Source

JJ

Jay J.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use for normal tasks; needs better help files for less "normal" tasks"

January 15, 2021

4.0

Overall, it's been easy to use and easy to set up. Some of the more advanced HR and tax topics have been challenging because the help on these subjects isn't always helpful for a layperson.

Pros

Very easy to set up and pay employees. Reports are fairly easy to generate and understand.

Cons

For those of us who aren't HR and tax experts, some better, more explanatory in plain English help is needed. For instance, I'm still not sure I'm doing the S-Corp owners health insurance reimbursements thing correctly. Also, I thought when I changed the bank from which the payroll was being drawn, that I also changed where the monthly fee was drawn...I was wrong.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

Ease of use and price

Review Source

JK

James K.  
President  
Environmental Services  
Used the software for: 2+ years

### "The perfect solution for my small business"

January 6, 2021

5.0

I am very happy with Patriot!

Pros

This was easy and inexpensive for my small business. It was flexible and allows me to provide direct deposit without monthly fees that some other providers impose. I can do my payroll in minutes and everything is taken care of behind the scenes - Taxes, payments and reporting.

Cons

Integration and setup were very easy. I only had to contact support one time in the past few years and it was nice to talk to a real human who could help me out immediately.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Cost and ease of use. Especially to provide direct deposit.

Review Source

MA

Michael A.  
Owner  
Telecommunications  
Used the software for: 2+ years

### "Ease of using Patriot Payroll Software"

January 20, 2023

5.0

Was able to complete any task needed for Payroll or any numbers needed.

Pros

It was very easy to understand and use. Lot's of support when needed.

Cons

Never had any problems using the software and getting the info I needed

Reason for choosing Patriot Software

Used before with other company

Review Source

RD

Renee D.  
business owner  
Warehousing  
Used the software for: 2+ years

### "Worth every penny. Lets me focus on running my business!"

June 7, 2021

5.0

Like I said, worth every penny to not have to focus on taking taxes out or calculating any employee payroll, vacation days, bonuses, etc.

Pros

How easy and user-friendly it is. It makes payroll a breeze and the customer service is amazing. No long wait ties and they will walk me through any problem step by step.

Cons

Taxes are confusing so setting up an employee can be hard but once they are set up, it's a breeze

Reason for choosing Patriot Software

Cheaper monthly price and easier customer service

Review Source

RC

Rose C.  
Owner/operator  
Hospitality  
Used the software for: 2+ years

### "Best payroll system for us"

February 7, 2022

5.0

So easy I can go on vacation and still get it all done

Pros

What is best is that employees are responsible for clocking in and out I check it and approve it and its done

Cons

All the features I need are there so nothing

Reason for choosing Patriot Software

Because I used quickbooks before and was not happy because I had to still use paper timecards

Review Source

VS

Vivian S.  
CFO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy to set up and use"

January 13, 2021

5.0

great but could be better

Pros

enter payroll hours set easy and fast support

Cons

you cannot see the total hours on the first pay entry screen - would like to confirm that total hours are correct as i am entering from each time card

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing Patriot Software

had used Patriot in the past with another client and loved the ease of set up and weekly payrolls

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

price and ease of use

Review Source

GS

Gloria S.  
Secretary / Owner  
Construction  
Used the software for: 6-12 months

### "Very Happy"

November 4, 2022

5.0

I'm overall happy with the ease of the program, customer service and trusting my reports for taxes.

Pros

This is my second attempt at finding a simple but competent payroll program that I could run myself and more importantly trust the program, Patriot Payroll is perfect for our small business. The other thing that makes me extremely happy is that I don't have to wait on hold to get help for any questions. Customer service has been top notch!

Cons

I had trouble with the reports for 941's because we are a monthly filer and I can only find a quarterly report offered. Also the sick accrual was confusing because it was a separate thing that had to be added. Lastly, we pay on the 10th of the following month for previous month's work. I could not get patriot to include certain months on my tax reports due to typing in the 10th as my payday. This messed up my reports for a few months and I still have an issue trusting any reports that I ask for.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

QB was way too confusing and I couldn't trust what I didn't understand

Review Source

KP

Katrina P.  
VP, Operations  
Construction  
Used the software for: 6-12 months

### "Great option for people who still need "do it yourself" payroll"

December 26, 2022

5.0

Pros

Direct Deposit, tax calculations, price. This software has changed our payroll game. It's relatively easy to use and the customer service is amazing when you do need help figuring something out.

Cons

you can't add or subtract an employee deduction "on the fly" while you are running a payroll. You have to change it in the employee list then go back and run the payroll. (and if it's something that is a one time thing, you have to remember to delete it in the employee's "file" before running the next payroll.

Review Source

GB

Glenn B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Well designed payroll product"

January 15, 2021

5.0

Our past payroll service became so expensive and combative that it was such a change to move over to Patriot Software Payroll. What was sometimes hours of work at end of year is now minutes. Each monthly payroll runs smoothly in only a few minutes.

Pros

Patriot payroll has been a much easier and less expensive product than our last payroll service. We only run payroll on a 1-2 person office. It is easy, quick and understandable to run the payrolls. Payrolls are always correct and I have not had any issues with the software itself. I have had to ask a question or two at the end of year payroll and have always had a very quick response that solved my minor issues. Great product. We will continue to use this service for all of our payroll needs.

Cons

We were fortunate to not have any problems or concerns with the software.

Reason for choosing Patriot Software

Patriot Payroll had great reviews and a reasonable price for the service offered.

Review Source

LS

Lakisha S.  
Owner  
Performing Arts  
Used the software for: 1-2 years

### "Easy to Use"

August 21, 2019

5.0

Having the use of direct deposit and also sending my quarterly payments in on time has saved me many headaches and stress. By using the Timekeeping, I've gotten rid of trying to track employees' time by hand which has been a huge relief.

Pros

The customer service is top-notch. Any time I've had a problem they were easy to reach and the problem was resolved that day. I also love the time card feature. It eliminated keeping track of everyone's time by hand.

Cons

There isn't anything about them I dislike. They have everything that I need to successfully run payroll.

Reason for choosing Patriot Software

I did trials with a few other payroll companies as well as checked prices and, at the end of my search, I choose Patriot Payroll. I do not regret that decision at all.

Review Source

CB

Carla B.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Patriot Payroll Review"

February 7, 2022

5.0

I am able to get payroll and payroll reports done very quickly and efficiently which allows me to address the many other responsibilities I have.

Pros

I think it is very easy to navigate even if your not sure how to do something you can usually figure it out. If you can't the support is awesome.

Cons

I honestly have no complaints about the software or support.

Reason for choosing Patriot Software

I didn't look at any other products.

Switched from

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

Quick Books support was really bad, I'm pretty sure they must outsource to another country.

Review Source

MW

Michael W.  
Managing member  
Retail  
Used the software for: 2+ years

### "Easy to use and administer payroll!"

February 7, 2020

5.0

I started with Patriot because I hired one person back in 2017. We were supposed to be a very small operation with no employees. They made it easy to have just one employee. We since have added a second location and have hired and released several others. I used to work (operations HR and GM) at a major retailers (several of them) and Patriot is EASIER than any of their systems I have used.

Pros

Patiot Payroll is a easy self administered payroll who will do all the "back end" work of calculating, deducting and ensuring the deductions get to the correct accounts on time. All we need to do is key the employee info, click finish and print checks.

Cons

Whats not to like when a company makes a task easy?

Reason for choosing Patriot Software

Patriot's overall features for value outweigh just about every other solution out their. I even use square and their timecard feature and it should be just as easy, but I won't switch as they have been changing "fee" structure to often.

Review Source

TV

Tiana V.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Patriot Accounting"

October 12, 2022

3.0

Pros

It is great for invoicing customers and being able to track invoices.

Cons

Reporting is very poor for year end sales and I can't pull out sales by each product (and we only have four).

Reason for choosing Patriot Software

Because it was a Christian company that is operated in the U.S.

Review Source

SV

Steven V.  
Principal  
Management Consulting  
Used the software for: 2+ years

### "No worries"

January 5, 2021

5.0

Excellent. Patriot takes care of payroll processes and compliance while I do more important things.

Pros

I replaced a well-known national company with Patriot Software to save money and not worry about compliance while focusing on my business. What I didn't know is that it would give me the flexibility to meet my needs with various compensation strategies to limit tax liability and that the customer service would be outstanding. The one time I had to call, I received a prompt response by a US based representative.

Cons

Help features are a little clunky, but what I need is there.

Reason for choosing Patriot Software

Value for the money

Switched from

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

$$$

Review Source

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