# Page 4 | Patriot Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Patriot Software the right Direct Deposit Payroll solution for you? Explore 3640 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/116050/Patriot-Software/reviews

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Patriot Software

4.8 (3640)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 7th, 2026

# Page 4 - Reviews of Patriot Software

## Showing most helpful reviews

Showing 76-100 of 3640 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Amy S.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "Several year happy customer"

November 17, 2025

5.0

We've used them for several years and have no big complaints. Everything works as it should and I trust we are compliant.

Pros

Their customer support is excellent -- immediate, professional, and helpful. We use it to manage payroll and they just added a schedule payroll feature which is nice. They make it easy to pay employees and contractors at the same time.

Cons

I wish it integrated with QBO and that we could have contractors and hourly employees enter their hours directly.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Patriot Software

good price and ease of use and good customer support

Review Source

JL

Juliane L.  
Legal Administrative Assistant  
Law Practice  
Used the software for: Less than 6 months

### "I would recommend this software!"

March 31, 2026

5.0

I feel the program is set up very well and guides your through setup and use very nicely to run your first payroll and set up employees.

Pros

Patriot Payroll is very affordable if you have a small firm, and can't spend 700.00 a year for 2 employees. Customer Support is fantastic, and the ease of the program is wonderful.

Cons

Having to learn another new program, but so far it did not take long to learn how to use the program, it was fairly straight forward.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Price and functionality. Ease of use and complexity.

Switched from

[Payroll4Free.com](https://www.capterra.com/p/176007/Payroll4Free-com/)

They started charging a fee after the owner died. It became a quarterly fee and it became fees for forms as well.

Review Source

BL

Brian L.  
Consultant  
Security and Investigations  
Used the software for: 2+ years

### "Patriot Payroll Rocks!"

February 14, 2026

5.0

Stellar. For our small company, nobody offers the level of support - from a real live person - you get with Patriot Payroll Software.

Pros

The cost. For a one-man LLC/Sub-S with only one employee, Patriot Payroll Software is by far the cheapest and easiest to use. And their customer support is stellar. You always get a live person to help whenever you need support.

Cons

The lack of a quarterly payroll option. Since we only run payroll quarterly, it would be nice if they had the option for quarterly payroll.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Patriot Software

Price of the service and customer support.

Review Source

DF

Debra F.  
administrator  
Accounting  
Used the software for: I used a free trial

### "Positve Enforcement of Patriot Software"

February 27, 2026

5.0

Excellent. For clients sake, wish next day ach was available as need that on occasion and clients were used to that feature but overall pleased with the platform.

Pros

Custom support is outstanding. They always are able to answer questions. Sometimes they may not have an immediate answer but speak with other members to find the right solution.

Cons

While I do understand at some points as to the reasoning would like the ability to process own edits.

Switched from

[Accelevents](https://www.capterra.com/p/144596/Accelevents/)

Ease of running payroll. Like that employees have portal to download stubs/forms.

Review Source

CW

Carla W.  
Owner  
Mental Health Care  
Used the software for: 2+ years

### "Patriot is Amazing! "

February 9, 2026

5.0

Excellent! I have used Patriot nearly 9 years. As a small business owner, I could not be more pleased. They have always answered any question that I had and walked me through a few processes.

Pros

Value and customer support. They hand all payroll needs efficiently i cluding tax filings, quarterly reports, etc. When I made an error they were able to correct quickly.

Cons

At times the site could be more user friendly to navigate. Previous years it took me forever to figure out how to set up a lump sum health benefit. Some functions seem a bit redundant.

Alternatives considered

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Patriot Software

Simplicity and cost. It has been several years.

Review Source

SF

Susan F.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Patriot's customer service is second to none"

November 14, 2025

5.0

Patriot delivers a great onboarding experience so it's easy to get comfortable with using their system. Doing payroll is simple and couldn't be more efficient.

Pros

The customer service at Patriot is terrific. They actually answer the phone when you call--you don't have to deal with bots online or FAQs that don't match what you need. Their folks are helpful and courteous.

Cons

I don't know of anything at all critical that I can say. My experience with Patriot has been nothing but positive.

Review Source

KP

Kristine P.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Tax filing requirements made easy"

April 4, 2026

5.0

It's been great so far. I did reach out to support a couple of times and they were prompt to respond and very helpful.

Pros

The software makes meeting payroll a breeze. It's a bit of a learning curve for year end tax requirements but I'm figuring it out.

Cons

I wish you could go back into prior manually entered payrolls and edit them. I made a couple mistakes and couldn't change the information. I had to delete the transaction and create a new one.

Switched from

[Payroll4Free.com](https://www.capterra.com/p/176007/Payroll4Free-com/)

The prior software was extremely difficult to use. I couldn't even generate a payroll check.

Review Source

CT

Corey T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Payroll software out there "

April 3, 2026

5.0

From onboarding to use my expertise has been immaculate. Every single time I had an issue customer service was prompt and efficient!

Pros

It’s easy to use and customer service is fantastic! I was afraid that it would be difficult and time consuming but I was wrong.

Cons

I can’t currently think of any cons about patio payroll. Unless it’s the fact that don’t offer a done for you payroll service. Otherwise it’s great for our needs.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Expensive and not user friendly. Do not recommend for small business.

Review Source

dS

doug S.  
President  
Construction  
Used the software for: Less than 6 months

### "pretty good, would like to see more features added"

March 5, 2026

4.0

not bad. your customer service is your strong suit, especially the quick response time on the chat feature. we do have a few adjustments that have taken a few months to resolve, but i think that will happen shortly.

Pros

customer service chat is helpful. everybody seems to have gotten paid on time, so thats good. reasonably priced

Cons

i find the reports confusing. i can never remember the difference between "register" and "details" and whether or not i'm looking at the correct one. sometimes i actually have to write down which one i opened if it's the wrong one to go back and open the correct one. just feels like too many similar reports. i dislike that employee paystubs aren't automatically emailed to employees. paystubs are missing details that i used to have on my old paystubs. we had daily hours, start, end, and lunch, so the employees could see arrival, lunch, finish time adjustments. we also had a section for pto days accumulated, now i have to send them separate reports for that. it is also inconvenient that i have to process the MERIT separately, especially since you seem to be affiliated with vestwell.

Review Source

TH

Tim H.  
Owner  
Market Research  
Used the software for: Less than 6 months

### "Should have switched to Patriot years ago!"

March 4, 2026

5.0

Patriot Payroll is easy to use and has cut our costs. I was tired of increasing prices every year with my old provider and now save around 50%! Patriot was easy to switch to and provided excellent customer support to get set up.

Pros

Patriot Payroll offered a much better price than the payroll software that I had been using. I was tired of increasing prices every year with my old provider and now save around 50%! Patriot was easy to switch to and provided excellent customer support to get set up.

Cons

I haven't run into anything that I didn't like. I did need to contact support with a few questions during setup, but they guided me through it easily.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)

Reason for choosing Patriot Software

It seemed to be the highest rated and best value.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Tired of increasing costs every year with QB. I now pay 50% of what I paid, and that's after the discounted months that aren't even factored into that percentage.

Review Source

AJ

Alan J.  
Founder and Chief Psychologist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Very Satisfied Customer"

February 27, 2026

5.0

I am a happy customer, and looking forward to continuing to use the product. The price is excellent and I get everything I need.

Pros

Very easy to use, fast and responsive customer service, well organized, and excellent proactive communication.

Cons

It can be a little hard to find the right reports at first, so the ability to save favorite reports would be an improvement.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing Patriot Software

I liked the interface and the reputation

Review Source

MG

Mindy G.  
Naturopath- co owner  
Alternative Medicine  
Used the software for: Less than 6 months

### "Love it! Simple and Easy -Good Customer Service "

February 10, 2026

5.0

Very good. Easy to set up and use. Very helpful and friendly on the phone. I love how simple payroll is now.

Pros

Live customer service that answers the phone and knows how to help. Great price. Easy setup. User friendly. Can handle multiple rates and pay structures.

Cons

Set up - just finding all of my account numbers for the withholding accounts. Which you would need to do for any software company.

Alternatives considered

[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Patriot Software

Cost. Simple Explanation of cost and website.

Review Source

DS

Don S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Highly recommend payroll software!"

June 19, 2025

5.0

Excellent customer service when I have a question to be answered ..y transaction from QB has been nothing short of ease!

Pros

The software is so incredibly easy to use and setup....tax deposits are always accurate and made ontime

Cons

Nothing...I would switch and use the accounting software but will be retiring soon...this software is the gold standard

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Cost...hard to get customer service on phone when needed help

Review Source

SN

Sam N.  
Founder and CEO  
Law Practice  
Used the software for: 1-2 years

### "Pleased with the product"

November 24, 2025

5.0

Pros

It's straightforward and easy to use. The price is about right, a bit more than other products but not too expensive.

Cons

I'm not sure on this one. Probably the non-integration with other 401k providers besides the one it's partnered it.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Software

Price and functionality. It was in the sweet spot.

Review Source

JF

Julie F.  
Bookkeeper  
Environmental Services  
Used the software for: 2+ years

### "Happy bookkeeper"

September 28, 2025

5.0

Patriot has won my business with a great product, reasonable pricing, and responsive service. Their service is so easy to use, that it makes payroll processing a pleasure rather than a chore.

Pros

I love using Patriot Payroll! It is so easy to use and when I have questions, customer support is responsive. No one can beat their pricing. They make payroll easy and I leave as a happy customer each month.

Cons

Patriot overcharges for the year end filings when you use the basic payroll service. They want $50 for the year end filings so instead I go to Tax1099.com for W-2 and W-3 filings that cost less that $2 each.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Patriot Software

Pricing, good reviews, & ease of use were important to me. Patriot was the right choice.

Review Source

JW

Janet W.  
EXECUTIVE DIRECTOR  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Executive Director"

November 4, 2025

5.0

Overall, I'm satisfied with Patriot payroll software, they make it easy and protects the company and employee's information. The payroll management makes it simply to understand and provides reasonable service cost.

Pros

It's user friendly, I'm able to pull reports immediately that are accurate. There are little to no issues with the software. The customer service support is always available to help. Our company is provided excellent client support.

Cons

It does not have an option to enter the employees job title or keep track of increase/decrease of yearly salaries.

Review Source

CS

Cynthia S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great payroll program to use and referr"

June 20, 2025

5.0

Overall - this is a great program/company - already referred to one company/friend and will again! Accurate and easy.

Pros

I find the software very easy to use - from set up, actually completing payroll and running reports. I referred to another company/ friend who is not computer or payroll savvy and she loves it too!

Cons

I would say the delay in getting an answer from support. I have not needed it much but there is a delay to get a response.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Patriot Software

Patriot payroll was easier to use and less expensive.

Review Source

JL

Jefferson L.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Single proprietor good experience"

March 4, 2026

5.0

Very good experience, taking care of single proprietor business makes the whole process seamless and efficient.

Pros

Value for money, ease of use, payroll management, convenience in generating quarterly and annual tax reports

Cons

Frequency of changing passwords. I hope there is a change soon on how frequently we have to change passwords.

Switched from

[NannyPay](https://www.capterra.com/p/31890/NannyPay/)

My previous payroll software makes it hard to access and use as soon as the calendar year changes.

Review Source

KK

Kathy K.  
Owner  
Sports  
Used the software for: 6-12 months

### "Great Customer Service and Support"

April 1, 2026

5.0

So far it’s been really good. The website is easy to use. Doing payroll is a piece of cake. I would highly recommend

Pros

The ease of use and the client support I receive when I need help. They are great at addressing notices from the IRS

Cons

Sometimes I can’t find certain certain reports but the customer service helps me find what I’m looking for

Alternatives considered

[ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/)

Reason for choosing Patriot Software

Customer service and not have yo worry about reporting

Review Source

LC

Linda C.  
Billing Administration  
Mental Health Care  
Used the software for: 2+ years

### "Fast Efficient and Clear"

July 19, 2025

5.0

I find Patriot Payroll very user friendly, efficient and have never experienced any issues in errors in payroll or documentation.

Pros

It is very straightforward and user friendly. Clear and concise platform to enter payroll information. The system also very fast and easy to navigate.

Cons

I don't have any cons about this software. It is by far the most user friendly payroll system I have ever used.

Review Source

TB

Tricia B.  
CEO Broker  
Commercial Real Estate  
Used the software for: 2+ years

### "Payroll Simplified"

February 27, 2026

5.0

In the past, I found payroll to be a source of stress. I was worried about missing dates or miscalculating taxes and having expensive fines as a result. Now I have confidence that it’s being taken care of correctly with minimal attention on my part.

Pros

I am a very small business owner and I have little knowledge about payroll and limited time to spend on it. My Accountant referred me to patriot payroll. I’ve been happily surprised about how user-friendly it is. I’ve only needed Tech Support a couple of times and I was able to talk with a real person who was very responsive. In terms of the cost it’s a great value for the service.

Cons

I think I’ve been using the payroll service for about four years now. I haven’t had any negative experience.

Review Source

LV

Lorelei V.  
President Owner  
Management Consulting  
Used the software for: 2+ years

### "Look forward to Payroll with Patriot"

March 9, 2026

5.0

Great knowledgeable staff to help answer all my questions. They are quick to respond to my questions.

Pros

It was easy to set up, and the Patriot team was helpful in answering my questions. I have used this system for 2.5 years, and it works perfectly every time.

Cons

I do not have anything that I like least about Patriot Payroll. I am a small company with only one employee.

Review Source

DS

Danielle S.  
CFO  
Construction  
Used the software for: 2+ years

### "Awesome payroll company!"

September 23, 2025

5.0

Amazing experience. Patriot takes the hassle out of payroll and makes things easy and simple. I love that when I call there is always someone helpful And available to answer and questions!

Pros

What I like most about Patriot Payroll is the Value for the money, ease of use, customer support and short wait times.

Cons

I can’t say there truly is anything that I don’t like about Patriot Payroll. I have had nothing but positive experiences with them.

Review Source

MG

Michelle G.  
Admin  
Consumer Services  
Used the software for: Less than 6 months

### "English Speaking US Based support a huge plus"

April 7, 2026

4.0

Set up has been a little slow going wish there was a little more help with set up. But support has been wonderful when I call.

Pros

English speaking US Based support line is the biggest plus for me. They have been able to assist or get me an answer to all my questions when I call.

Cons

Wish you could send an invite to 1099 vendors to onboard. Still have to do the manual paperwork. Had I have know this I may not have switched to Patriot. Since I have 35 vendors. Wish I could resend invite to "ALL" after the 7 day link expired rather than each one individually.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Patriot Software

US Based support was a huge factor and cost

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Price was too high and not cloud based. needed something online

Review Source

Response from Patriot Software

April 9, 2026

Thank you for your review. We are thrilled our US-based support is giving you the answers needed to all of your questions. We hear you about 1099 onboarding and other quality of life improvements that will make your payroll easier. We've passed this along to our product team.

rP

robert P.  
Managing Partner  
Food & Beverages  
Used the software for: Less than 6 months

### "Payroll Patriot"

March 9, 2026

5.0

My overall experience is has been great. Good customer service with out waiting hours to talk to someone to answer a question. We will see how smoothly quarterly reports are generated.

Pros

Value for the money for a small business like mine is fantastic! Customer service is a 10 out of 10. Ease of use is excellent

Cons

I have. Only been using it for 2 months but they boast payroll direct deposit will be made in 4 days door first 3 months. However my only employee has complained that it is not deposited in 4 days which at beginning of the month it creates angst as her rent is due and her landlord is not forgiving!

Review Source

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